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2000 ASHT PRESIDENTIAL ADDRESS

Hand Therapy:
The Healing Touch with a Touch of Humor!

Joan L. Sullivan, MA, OTR, CHT


ASHT President, 2000; ,
Co-owner, Hands-On Rehab
Valhalla, New York

She knew what all smart women knew: Laughter made you One Flew over the Cuckoo's Nest, I enjoyed having an
live better longer.-GAIL PARENT impact on these patients, enabling them to be as inde-
I never expected to be here with you today as pendent as possible in this difficult setting. Mother
President of ASHT, because I never intended to be a was right. I had a lot of fun with the OT staff and
hand therapist or, for that matter, an occupational patients. This experience opened my eyes to OT as a
therapist. You see, when I was growing up, my better career choice than clerk-typist for the FBI.
dream was to be a clerk typist for the FBI. I applied I was fortunate to be selected by the hospital to
for a job with them and was offered a position when receive a full scholarship to the occupational therapy
I was still in high school. My mother, however, had program at New York University. The promise of
different plans for me. She insisted that I be the first laughter changed my life. Let me thank my mother
in the family to go to college. She bribed me with publicly now for helping me to find my life's work,
promises of a car. So off I went to college, where I because like a typical mother she always complains
majored in education. that I don't give her enough credit. Thanks, Ma! Oh!
Of course, I didn't know what I was going to By the way, my mother never did buy me that car she
teach-my advisor cringed every time I walked into promised, and the closest I got to a job with the FBI
his office, and said things like, "Now what do you was by marrying one of New York's Finest,
want to be?" Fortunately for my advisor, my mother Lieutenant Clem Sullivan.
secured a summer job for me at Creedmoor State The theme of this conference is "Overcoming
Psychiatric Facility, where she worked. I wasn't Adversity-Hand Therapists and Hand Surgeons
enamored of the prospect of teaching, but career Shaping the 21st Century." I wanted this address to
options for women were somewhat limited in the tie into the overall theme. Because of the ever-chang-
1960s. I still had my eye on that clerk typist position ing health care environment, therapists face many
at the FBI, so to polish my skills, all I wanted to do challenges. Managed care companies often have little
that summer was secretarial work. or no understanding of patients' conditions. We are
Much to my annoyance, my mother-do you see a given a limited number of visits to rehabilitate the
pattern here?-changed my job application from a patient and are often faced with compromising our
secretarial position to a position as an OT aide. I was standards of excellence. Every day, we are faced with
furious. My mother said, and I quote, "Oh, shut up. shrinking reimbursement dollars while the costs for
You'll love working in ~T. They are always laughing providing care soar. The paperwork that needs to be
and having a good time!" completed to secure those limited visits and dollars is
Well, the rest, as they say, is history. I loved ~T. I overwhelming. I believe that this address will pro-
~oved t~e patients. Even though this was a challeng-
vide you with a strategy to overcome these adversi-
mg envIronment, not unlike the hospital portrayed in ties as well as a strategy to deal successfully with
people who have sustained catastrophic and life-
altering injuries.
This paper is a slightly edited versions of the Presidential Address When I thought about how hand therapists could
prese~ted at the 23rd Annual Meeting of the ASHT, on October 6,
overcome adversity and shape the 21st century, I
2000, III Seattle, Washington.
thought about one of the basic tenets of occupational
Correspondence and reprint requests to Joan L. Sullivan,
Hands-On Rehab, 503 Grasslands Road, Suite 105, Valhalla, NY therapy-therapeutic use of self. By using our own
10983; e-mail: jshandson@aol.com. strengths and skills, we can overcome adverse situa-

January-March 200 I 3
tions and have an impact on the future, whether the use of self." Over the course of 30 years, I've discov-
difficulties be patient or management related. Hand ered when you integrate a healing touch with a touch
therapists have mastered one of the ultimate tech- of humor, you have a very potent therapeutic tool.
niques in the therapeutic use of self, by the use of a
healing touch. I have seen what a laugh can do. It can transform almost
unbearable tears into something bearable, even hopeful.-
It is the touch of the therapist's hands that helps the BOB HOPE
patient to relax and make progress.-PAUL BRAND, MDl Therapeutic humor is inclusive; it brings people
When a patient enters the clinic for the first time, together. It decreases prejudice by focusing on the
we evaluate them. We touch their hands, we feel the universal human experience. It encourages a positive
skin. We explore their wounds and scars with our atmosphere, and builds rapport and trust. 2 To use
hands. We feel how their tendons glide, how the humor effectively in the clinic, the therapist needs to
muscles work, and how the joints move. We feel for be moderately humorous. There are different strate-
inflammation. My practice, like many of yours, is gies that can help you develop a more acute sense of
composed of patients who have sustained major humor. Techniques include learning to belly laugh
traumas-such as burns, crush injuries, replants, and tell jokes, laughing at yourself, finding humor in
amputations, and fractures. They have been through the midst of stress, creating a humor library, and
devastating injuries and surgeries. Initially, they are associating with people who are funny.2,3
physically challenged and emotionally overwrought. My own sense of humor developed early in life. I
Their self-images are impaired. They are unsure can attribute the greater part of my humorous side to
whether they can re-enter society as productive per- my father and his family. I still remember family
sons. Through our touch, during that first session gatherings as being joyful occasions. As children we
and every subsequent session, we let our patients were encouraged to participate in the fun by telling
know that we accept them as they are. We are not jokes and funny stories. My sense of humor was fine-
afraid to share one of the most basic human func- tuned by watching reruns of "Abbott and Costello,"
tions-touching other human beings. I believe that "Laurel and Hardy," "The Three Stooges," and "I
this symbolic "laying on of the hands" is as impor- Love Lucy" on TV after school. I read newspaper
tant as anything else that we do as hand therapists. comic strips every day. I especially enjoyed reading
Through our touch, we validate our patients' worth "Humor in Uniform," "Laughter Is the Best
and start them on the road to recovery! Medicine," and "Campus Comedy" in Reader's
I believe that it was Sterling Bunnell, MD, who said Digest.
that a "good therapist looks like Venus de Milo." He
said this in the early days of hand surgery, before the Humor is the greatest thing, the saving thing, after all.
advent of the specialty of hand therapy. I'm sure that The minute it crops up, all our hardnesses yield, all our
if Dr. Bunnell were practicing today, he would have irritations and resentments slip away, and a sunny spirit
a new respect for hand therapists and what they can takes their place.-MARK TwAIN
accomplish with their touch. I was well served by a good sense of humor when
Sometimes, when a patient is referred to me after I worked with my patients. After I graduated from
an unsuccessful course of treatment at a nonspecial- OT school 30 years ago, I returned to Creedmoor and
ist facility, and I complete my usual hands-on evalu- worked in psychiatry for about a year. I realized that
ation and treatment, the patient starts experiencing the chronically depressed and even the actively psy-
what hand therapy is all about. The patient invari- chotic patient could still appreciate a good joke or a
ably confides in me, saying, "Nobody ever touched funny movie. I watched their faces light up and
me before. All I ever did was work on machines." I learned that the patients were better able to partici-
believe the former therapists missed out on one of the pate in activities during OT sessions after hearing a
most fulfilling interactions in the therapeutic rela- funny story or joke or having a little fun. We always
tionship-the simple act of touching another human laughed and had a good time in OT, because it bene-
being. fited the patients!

Humor is the antidote to all ills.-PATCH ADAMS, MD Laughter is the shortest distance between two people.
-VICTOR BoRGE
It is certainly not necessary for me to preach to the
choir. You must value the power of human touch or I eventually left psychiatry and took a job at New
you wouldn't be in this area of specialization. What I York City's Bellevue Hospital. I was assigned to the
do want to focus on is the importance of humor in the Rehabilitation Unit, which dealt primarily with
therapeutic relationship, because I believe that main- patients with spinal cord injuries. The very first day
taining a good sense of humor and having a little fun on the job, the very first patient I worked with had to
with the patients is an integral part of "therapeutic be taught to move from a wheelchair to bed. John had

4 JOURNAL OF HAND THERAPY


sustained a gunshot wound and was a high para- fluids, were said to regulate man's temperaments. 6 In
plegic. He was a convicted felon, he was a large man, 1302, a French surgeon, Henri de Mondeville, wrote
and he was angry. So there I was, new to rehab, "Let the surgeon take care to regulate the whole regi-
remembering next to nothing about transfers, and men of the patient's life for joy and happiness, allow-
not wanting to admit that I needed help. ing his relatives and special friends to cheer him and
Like an idiot, I forged ahead. I explained to John by having someone tell him jokes.,,6
what we were going to do, positioned him, posi- In 1905, Sigmund Freud wrote "Jokes and Their
tioned myself, and said, "OK, let's do it." At that pre- Relation to the Unconscious." In it, he described
cise moment, both of John's lower extremities went humor's purpose as turning "pain into pleasure.,,7,8 In
into spasm-he went flying over the bed and took me 1928, Freud wrote another treatise, entitled
with him. There we were, on the floor, his catheter "Humor.,,8,9 Freud's concept of joking was based on
detached, urine everywhere. My life flashed before his original theory of repression and unconscious con-
my eyes, and I thought, "Oh my God, he's going to flicts. We laugh at things indicative of our problems or
kill me the first chance he gets." I looked at John, and inhibitions. Freud states that joking becomes a socially
he looked at me. When we saw the state we were in, acceptable way to handle problems. Rather than
we both burst out laughing. falling into pathologic states of neuroses, psychoses, or
This embarrassing but humorous situation set the intoxication, we use humor to handle our difficulties.
stage for an honest and open therapeutic relation- In 1977, William Fry, MD}O reported his research on
ship. Many of the patients in that rehabilitation unit humor physiology, or gelotology, the science of laugh-
had a good laugh at my expense, but it opened the ter. He analyzed humor and separated it into its three
way for me to develop as a therapist. Fortunately, I components-the stimulus (the joke or sight gag), the
didn't impede John'S independence in activities of emotional response (mirth), and the accompanying
daily living. Thirty years later, he is alive and well behavior (like laughing, smiling, or giggling).
and leading a productive life, and he is still one of my
best friends. Despair affects the immune system ... I try to leave patients
What exactly is humor? Humor can be in-your-face with something to smile about.-BERNIE SIEGEL, MD
funny, like the situation I just described, or it can be Therapeutic humor came of age in 1979 when
much subtler. Steven Sultanoff, PhD, a psychologist Norman Cousins, an editor and author, published a
and mirthologist and founder of Humor Matters, Inc., book entitled Anatomy of an Illness as Perceived by the
defines it as the capacity to perceive, appreciate, or Patient. 6,1l,12 Cousins had been diagnosed with anky-
express what is funny, amusing, incongruous, and losing spondylitis in the mid-1960s. His prognosis
ludicrous. 4,5 was poor, and he was in constant pain.
Cousins had been embroiled in an extremely stress-
A joke's a very serious thing.-CHARLES CHURCHILL ful situation when he experienced the first symptoms
In doing research for this presentation, I was of the disease. He was familiar with Hans Selye's
amazed at the number of articles and books related to book The Stress of LifeY Selye explained that stress
humor. Therapeutic humor has become an art and caused adrenal exhaustion, impairing the function of
science unto itself. There are numerous professional the adrenal glands, which could in effect lower the
organizations specializing in humor, the largest body's resistance to diseasep,13 Selye detailed the
being the American Association for Therapeutic disruptive effects of negative emotions on body
Humor. Countless articles have been published in chemistry. Cousins hypothesized that if negative
professional journals in the fields of medicine, nurs- emotions caused adverse chemical changes, why
ing, rehabilitation, psychiatry, psychology, research, wouldn't positive emotions-like love, hope, faith,
business, and management. There are even a number laughter, and confidence-produce a beneficial
of medical professionals who refer to themselves as chemical change?
mirthologists, who study and write prolifically on Cousins already had love, hope, faith, and a strong
the value of therapeutic humor. will to live, so he started experimenting with laugh-
ter. He noticed that when he laughed, real good belly
laughs, his pain diminished for hours and he was
As it is not proper to cure the eyes without the head, nor
the head without the body, so neither is it proper to cure
able to sleep more restfully. His sedimentation rate
the body without the soul.-SocRATES actually decreased five to nine points after laughing.
He watched movie and TV comedies and read
Health promotion through humor has been dis- humorous books and articles.
cussed and written about since ancient times. "A Cousins continued researching and writing about
merry heart doeth good like medicine" can be found the power of positive emotions and laughter for more
in the Bible (Proverbs 17:22). than 20 years, was given an honorary degree at
Both Socrates and Plato recognized the importance UCLA, and was named an adjunct professor of psy-
of humor. In medieval times, the "humors," or bodily chiatry and behavioral science.

January-March 200 I 5
A clown is like an aspirin, only he works twice as fast.- week. Not only had she lost her business and her car,
GROUCHO MARX but this week she was going to lose her house. She
What is it about laughter that makes us feel better? prayed to God again to let her win the lottery, and
Sultanoff writes in his many articles that laughter effects she heard a voice. "It's me, God! Give me a chance to
us physiologically, cognitively, and emotionally.S,14 help you. Buy a ticket!"

Pain is deeper than all thought; laughter is higher than all Everything is funny as long as it is happening to some-
pain.-ELBERT HUBART body else.-WILL ROGERS

Physiologically, laughter increases the heart rate, Emotionally, humor counters the effects of stress,
blood pressure, and pulse rates, thereby increasing provides a balance in the mind-body-spirit continu-
. 1a t'IOn. 316-19
Clrcu ' Pu 1monary fu"
nctlOn Improves as we um, and provides a perception of control in stressful
breathe deeper and take in more oxygen while SI'tua t'Ions. 34614
' , , D'd . or fa,
1 you ever tnp 11 d 0 some-
expelling more carbon dioxide, which enhances thing stupid, or watch someone else's pratfalls?
blood oXigen levels much as aerobic exercise What's the first thing you usually do? You laugh or
does. 16,20,2 Laughter exercises muscles in the face, giggle, experiencing an emotional release-it's
diaphragm, abdomen, arms, legs, and back, toning natures' way of venting stress. Sultanoff14 states that
them and easing tension. 16--18 Laughter enhances neu- humor and distressful emotions cannot "occupy" the
roendocrine function in patients with rheumatoid same emotional and psychological space.
arthritis,18,22 acts as a natural pain killer throu§h the
release of endorphins and catecholamines,16,18, sand If you can laugh at it, you can survive it.-BILL COSBY
increases the protective action of the immune sys- I once treated a teenaged boy who should probably
tem.n,13,18,24,2S,~7,28 Immunoglobulin-A levels increase be nominated for a Darwin Award. He and his
dramatically in the saliva after a hearty laugh, pro- friends decided that it would be great fun to shoot
tecting us from staphylococcal and streptococcal firecrackers into a lake using a bow and arrows. As
infections. I am living proof that this last statement is he pulled back on the bowstring with the lit M80
true. I left my last job with 122 unused sick days! attached to the tip of the arrow, it exploded. The blast
amputated three of his fingers, one of which became
Humor is the healthy way of feeling a "distance" between embedded in his eye, and subsequently the damaged
one's self and the problem, a way of standing off and looking eye needed to be removed. We received an order to
at one's problem with perspective.-RoLLO MAY, PHD change his dressing and make him a splint prior to
Cognitively, humor allows us to control our reac- discharge. Knowing the stupidity of his accident, we
tion to those events in the outside world over which were uneasy about his impending visit to the clinic.
we have no contro1. 4,s Sultanoff states that humor When he finally arrived, a hush fell over the room.
consists of wit, which is a thought-oriented process. He sat down and announced loudly, "Hi! I'm here for
Wit changes how we cognitively process, appreciate, eye-hand coordination therapy." There was a preg-
or "think" about life's events and situations. nant pause and then patients and staff alike burst out
Sultanoff explains that when we listen to a joke, we laughing. By starting out with a joke, he immediately
are guided down one path, only to be tracked over dispelled everyone's anxiety. We laughed with him
onto an alternative path. It is the discrepancy and and not at him. That simple witty remark told us that
even the trickery of the alternative path (the punch we didn't have to feel sorry for him. We knew he
line) that we experience as humorous. This alterna- would easily adjust to his handicaps with such a
tive thinking process provided by wit provides per- great attitude!
spective and can reduce the negative thinking that is
common in depression, anxiety, and anger. Humor We're all in this together-by ourselves.-LILY TOMLIN
provides us with an alternative view of how we per- In his article "Keeping Them in Stitches," Rick
ceive our problems. Rader, MD,B states t4at laughter forms the basis for
emotional health by letting people share an enjoyable
The crisis of today is the joke of tomorrow.-H. G. WELLS common experience. Dr. Rader writes that humor
So, have you heard the one about the hand thera- makes us more open and receptive to one another
pist who was losing her practice because of poor and that humor enables human connectivity.
reimbursement rates? She prayed to God to let her Christine Muhleman shared a story with me about
win the lottery. The lottery was drawn on Saturday, a patient who sustained severe burns of the hands
but she didn't win. She prayed to God again the next and lived a great distance away from the center
week to win the lottery, because not only had she lost where Chris worked. The patient could only be seen
her practice but this week she was going to lose her sporadically, so Chris had to show him what to do at
car. The numbers were drawn on Saturday, but she home. She warned him over and over again about
didn't win again. She was really desperate the third debriding his own hand, because it could easily get

6 JOURNAL OF HAND THERAPY


infected. One day the patient came in complaining up" on me. This coup d'etat takes the form of humor
about increased pain in his hand. Chris started taking in our clinic, because it is a safe and emotionally
down the dressing and was horrified to find a great healthy way of dealing with stress and control issues.
deal of blood and yellow matter in the dressings. The Humor allows the patient to develop mastery and
patient couldn't keep a straight face and started take charge in the therapeutic milieu. Some days I
laughing. Finally he admitted that he had put feel that I am prepping for a stand-up comedy rou-
ketchup and mustard in the dressings over a very tine rather than for treatment sessions. Patient
well healed wound. The patient thought it was a riot, alliances prevail, and the therapist usually gets voted
and, once she got over the shock, so did Chris. off the island!
Humor established a connection between the patient
and the therapist and actually made it easier for Chris One loses many laughs by not laughing at oneself.-SARA
to treat him, even at a distance. JEANETTE DUNCAN

I am currently treating a patient who is the presi-


No matter what your heartache may be, laughing helps
dent of a large corporation. One day, after a particu-
you to forget it for a few seconds.-RED SKELTON
larly difficult treatment session, he presented me
My partners and I had treatment tables built that with a newly released book entitled The Beasts of
could comfortably seat three patients and a therapist. Valhalla. That doesn't seem extraordinary, but my
We did this for a number of reasons. Besides the clinic is in Valhalla, New York. He and the other
obvious ones of saving space and increasing produc- patients in the clinic thought the sentiment of the title
tivity, these tables were built to facilitate patient was apropos and extremely funny. Before long,
interaction and group cohesion: Over the years, we everyone was making wisecracks. I was the willing
learned that therapy is a great leveler. No matter how victim of their jokes and even joined in the fun by
depressed a patient is about his condition, when he promising them that their next session would be
looks at the guy sitting next to him and they start extremely painful!
comparing injuries, they each appreciate just how What's important to realize in a situation like this is
lucky they are. There is usually someone sitting close that in one small way the patients were developing
by who has more difficult hardships to overcome. mastery. We had such a strong therapeutic relation-
ship that the patients felt enough control to poke fun
Perhaps I know why it is man alone who laughs; he alone at me and the situation in which they found them-
suffers so deeply that he had to invent laughter.- selves. I proudly display this book along with other
FRIEDRICH NIETZSCHE mementos that grateful patients have given me over
the years-hand cuffs, whips, riding crops ... !
Most patients are emotionally vulnerable when
they first begin treatment. Many have had a life-alter- Trust your gut.-BARBARA WALTERS
ing injuries, diseases, or surgeries. They have lost
control of their lives. They rely on their surgeons to There are many other examples of patients taking
fix the problems, the therapists to restore function, control of their situations through humorous meth-
their families to help them with their ADLs. In many ods. We see them decorating and personalizing their
cases they are out of work and are not able to provide splints, dressing up for holidays, and mugging it up
for their families. These feelings of helplessness and like the patient who threatened to blow up the clinic
worthlessness are anxiety provoking. Sharing experi- by plugging 'his TENS unit leads into his therapy
ences with someone in the same boat or at the same putty! Therapists should encourage this behavior. A
table, so to speak, enables the patient to form research study by Patricia Wooten, RN, found that
alliances to work on these problems. Once they start people who were encouraged and guided to use
talking about their situations, they invariably start humor gained a sense of control in their lives. 29
laughing and joking.
Gaiety is the most outstanding feature of the Soviet
When in doubt, make a fool of yourself. There is a micro- Union.-JOSEF STALIN
scopically thin line between being brilliantly creative and Laughter is so important when you want to put
acting like the most gigantic idiot on earth. So what the
hell, leap!--CYNTHIA HEIMEL
people at ease. We once sublet space for our satellite
office in a private general rehab practice. On many
I'm not exactly sure what unique personality char- occasions we were asked by the owner, a therapist, to
acteristics hand therapists have, but in my experience keep the laughter to a minimum because her patients
they are fairly rigid about following protocols and wanted to know what they had to do to get treated in
enjoy telling patients what to do, how to do it, and my part of the clinic. I think she was afraid that she
when to do it! As a therapist who certainly fits that was going to lose business! She never quite learned
profile, I just love it when the patients develop the importance of laughter as a therapeutic tech-
enough emotional strength to "revolt" and "gang- nique. Now, I'm not going to say for sure that one

January-March 200 I 7
thing had anything to do with the other, but we had necessarily mean you have to be cold or distant. 19
to move when her practice closed! Humor can foster strong professional and therapeu-
tic relationships. A recent study by Levinson et al. 18,3I
Life does not cease to be funny when someone dies, any reported on physicians who did not incur malprac-
more than it ceases to be serious when someone laughs.- tice suits. Humor and time spent with patients were
GEORGE BERNARD SHAW
identified as the variables responsible for lower rates
Is humor ever inappropriate? Yes. SultanoffI4 sug- of suits filed against physicians. A well-placed joke
gests that we avoid negative humor, like sarcasm and or witty remark can provide the groundwork for a
put-downs; humor that is insensitive to the emotional productive collaboration with doctors, lawyers,
experience of the receiver; and humor used to create insurance companies, and others who create stress
distance from the emotional experience. Self-directed and other adverse conditions in our lives.
humor is usually safer than humor directed at another
person. Humor directed toward a situation is safer Our humor turns our anger into a fine art.-MARY KAy
BLAKELY
than humor directed at others. In our large therapy
clinics, we must be sensitive to others in the environ- Through the use of that basic treatment tenet,
ment to be sure that only those for whom the humor "therapeutic use of self," hand therapists have the
was intended experience our humor.19 We do set lim- power to reach out to others, the power to touch, the
its on jokes told in the office. We don't allow cultural- power to laugh, and the power to heal all at our
ly or ethnically biased jokes, and we discourage jokes fingertips. Every pun intended!
that would cause anyone to blush.

Comedy is tragedy plus time.-CARoL BURNETT REFERENCES


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ent or even "sick" is acceptable. We once treated two Hunter I, Mackin E, Callahan A (eds). Rehabilitation of the
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guard who had been shot nine times during an 2. Ferguson E. Health and spirituality. Alt Med. 2000;(1),70-4.
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ignited. Somewhere along the line, the Walters start- Laugh It Up [newsletter of the American Association for
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AhHa! Furthering the Understanding of Holistic Health
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