Emergency or 911 calls should not be made through this system.

Please use a mobile

or landline phone.
[?5/?29/?2018 9:50 PM]
The from date is:2017/06/30 00:00:00 The to date is :2018/05/29 23:59:59

[?5/?29/?2018 9:50 PM]

hi Abhishek, i guess the program takes today's end time

[?5/?29/?2018 9:55 PM] Gaur, Abhishek (US - San Francisco):

ok. Tell them to put this date as 31-May-2018 23:59:59 i.e. last day of the month
Can you try running with this parameter and check what is appearing in log file?

[?5/?29/?2018 9:56 PM]

what exactly shall I be looking for?

[?5/?29/?2018 9:57 PM] Gaur, Abhishek (US - San Francisco):

parameter details in log file i.e. it is overriding details
for to parameter

[?5/?29/?2018 9:58 PM]

ok

[?5/?29/?2018 10:05 PM]

The from date is:2017/06/30 00:00:00 The to date is :2018/05/31 23:59:59

[?5/?29/?2018 10:05 PM]

yes it does

[?5/?29/?2018 10:05 PM] Gaur, Abhishek (US - San Francisco):

OK, then we should recommend it

[?5/?29/?2018 10:06 PM]

okay

[?5/?29/?2018 11:33 PM]

Hi Abhishek

[?5/?29/?2018 11:33 PM] Gaur, Abhishek (US - San Francisco):

Hi Arun

[?5/?29/?2018 11:34 PM]

can you please review one email that i am thinking to send out..

[?5/?29/?2018 11:34 PM]

just a summarization of todays call

[?5/?29/?2018 11:35 PM] Gaur, Abhishek (US - San Francisco):

in call. I will review and respond soon

[?5/?29/?2018 11:35 PM]

okay

[?5/?29/?2018 11:35 PM]

i will send and wait

[?5/?29/?2018 11:36 PM]

thanks

[?5/?31/?2018 7:10 PM]

Hi Abhishek

[?5/?31/?2018 8:03 PM] Gaur, Abhishek (US - San Francisco):

Hi Arun, Sorry i was in call . Please give me 10m and your phone number and i will
call you.

[?5/?31/?2018 8:04 PM]

np, 8879823671

[?5/?31/?2018 11:15 PM]

Hi Abhishek

[?5/?31/?2018 11:16 PM] Gaur, Abhishek (US - San Francisco):

Hi Arun
Can i call ?

[?5/?31/?2018 11:16 PM]

yes sure

[?6/?1/?2018 9:33 PM]

Hi Abhishek

[?6/?1/?2018 9:33 PM]

out of 12 i found mismatch for 2

[?6/?1/?2018 9:39 PM]

what should we do find the cause

[?6/?1/?2018 9:39 PM] Gaur, Abhishek (US - San Francisco):

Good. Summarize them and send over email . For those 2 accounts ask for last month
reconciliation and report output from yesterday .

[?6/?1/?2018 9:41 PM]

okay

[?6/?1/?2018 9:42 PM] Gaur, Abhishek (US - San Francisco):

To identify cause - for those 2 accounts look for activity and check if there are
entries outside Cost Management and payables source
ask them for a report where they last reconciled and that will be your starting
point

[?6/?1/?2018 9:43 PM] Gaur, Abhishek (US - San Francisco):

Please do communicate on email with your finding.

[?6/?1/?2018 9:44 PM] Gaur, Abhishek (US - San Francisco):

They are copying everybody and we need to keep everybody appraised on findings. In
addition - ask if they want us to focus any account in specific .

[?6/?1/?2018 9:46 PM]

one que

[?6/?1/?2018 9:46 PM]

i should look for sources other than cost and payables in GL account analysis
report?

[?6/?1/?2018 9:48 PM]

for the ones where there is balance mismatch

[?6/?1/?2018 9:48 PM] Gaur, Abhishek (US - San Francisco):

report or account inquiry .. you can export details in xls file as well

[?6/?1/?2018 10:39 PM]

Hi Abhishek

[?6/?1/?2018 10:39 PM] Gaur, Abhishek (US - San Francisco):

Hi Arun

[?6/?1/?2018 10:39 PM]

I did try to look for other sources but nothing out of CM and Payables

[?6/?1/?2018 10:40 PM]

for May-2018

[?6/?1/?2018 10:41 PM] Gaur, Abhishek (US - San Francisco):

Check if that account existing on PO_distribution as charge account or in invoice
distributions

[?6/?1/?2018 10:42 PM]

Meanwhile i do this, shall i send out the email or first figure out this

[?6/?1/?2018 10:46 PM] Gaur, Abhishek (US - San Francisco):

yes, ask them for a recon sheet where they last matched else you need to check
every line

[?6/?1/?2018 10:47 PM]

ok

[?6/?1/?2018 11:08 PM]

HI Abhishek

[?6/?1/?2018 11:09 PM]

In PO_Dist i could not see this CCID

[?6/?1/?2018 11:09 PM] Gaur, Abhishek (US - San Francisco):

on expense or variance account ?

[?6/?1/?2018 11:09 PM]

but when i ran it through xla_ae_Llines

[?6/?1/?2018 11:10 PM]

i can see accounting class as item expense for some invoices

[?6/?1/?2018 11:10 PM]

on expense or variance account ? it just does pop-up for anything in PO_Dist

[?6/?1/?2018 11:11 PM]

however the invoices having this as item expense line, their sum equals the miss

[?6/?1/?2018 11:11 PM] Gaur, Abhishek (US - San Francisco):

We need to check expense side ... this account will appear as accrual account on
these transactions

[?6/?1/?2018 11:12 PM] Gaur, Abhishek (US - San Francisco):

check on ap invoice distributions for unmatched PO invoices

[?6/?1/?2018 11:12 PM] Gaur, Abhishek (US - San Francisco):

PO distributions - expense and variance account -this should not appear
[?6/?1/?2018 11:14 PM]
yes on PO_dist this a/c is not coming at all..no records fetched

[?6/?1/?2018 11:15 PM]

i queried one invoice and can see that this accont has been used as Item Line a/c

[?6/?1/?2018 11:16 PM] Gaur, Abhishek (US - San Francisco):

if this is an accrual account then invoice will debit it . Key is - invoice should
not debit this account on unmatched

[?6/?1/?2018 11:18 PM]

one correction- all are credit memos

[?6/?1/?2018 11:19 PM] Gaur, Abhishek (US - San Francisco):

open that note from front end and check why .

[?6/?1/?2018 11:19 PM] Gaur, Abhishek (US - San Francisco):

If it unmatched then ask Joe as why users are entering this account on unmatched
credit memo

[?6/?1/?2018 11:19 PM]

yes it is unmatched

[?6/?1/?2018 11:20 PM]

and source as Markview

[?6/?1/?2018 11:21 PM] Gaur, Abhishek (US - San Francisco):

yes, add to you email and resend. In that email ask Joe about details as users are
entering this account manually -- reason : this will cause subledger and GL out of
sync

[?6/?1/?2018 11:21 PM]

okay

[?6/?1/?2018 11:32 PM]

sent the mail

[?6/?1/?2018 11:32 PM]

what should be next for us now

[?6/?1/?2018 11:33 PM] Gaur, Abhishek (US - San Francisco):

good job

[?6/?1/?2018 11:33 PM]

I am really thankful for your guidance here

[?6/?1/?2018 11:33 PM]

I just could not have done it on my own

[?6/?1/?2018 11:34 PM] Gaur, Abhishek (US - San Francisco):

Its your effort and dedication buddy :) . have a nice weekend.

[?6/?1/?2018 11:34 PM]

but what is next for us

[?6/?1/?2018 11:35 PM]

do we need to investigate on any other account

[?6/?1/?2018 11:35 PM]

or let Joe come back

[?6/?1/?2018 11:35 PM] Gaur, Abhishek (US - San Francisco):

on Monday schedule a call and ask this question..
During call tell him .. we can help on system issues however these are operational
tasks

[?6/?1/?2018 11:36 PM]

alright

[?6/?1/?2018 11:36 PM]

thanks again.. have a good weekend