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Cover Sheet
Student Details
Student Name: Ameena Mohamed Student ID: 6573
Contact Number: 9969919 Email Address: aneema.1989@gmail.com
Programme Details
Course Title: MBA – Strategic Management
Module Title : Organizational Behaviour
Assessment Details
Assignment Name : Individual Written Assignment
Due Date : 20th April 2018 Date Submitted: 20th April Time:
Extension
Yes – Lecturer’s
Date:
Extension Granted? No
Extension
Yes – Dean’s
Date:
Resubmission
Is this a resubmission? No Yes
Date :
Declaration
I Ameena Mohamed here by certify this assignment is my / our own work based on my / our personal
study and / or research I/ we have acknowledge all material and source used in the preparation of this
assignment. I/ we also certify that the assignment has not been submitted for assessment in any other
subject or at any other time in the same subject and that I/we have not copied in part or whole or otherwise
plagiarized the work student and / or other person
ORB902-1
ORGANIZATIONAL BEHAVIOUR
April 2018
Ameena Mohamed
Date: 20th April 2018
Employees are in the wrong position “Poor job fit”, they are more likely to experience burnout and
leave the organization. , It also highlights Employee discrimination had added fuel to the employee
displeasure and precious the standing of the organization. The new management system applied
middle conflicts among the management stated on various issues which led strict policy towards
employees were dissatisfied. After that, management realized the problem and tried to give the
proper work environment to the employees so they can be happy and satisfied like before but the
problem did not solve and the situation did not improve.
Abstract .................................................................................................................................................................3
1. Introduction ...................................................................................................................................................6
2.1. High stress of the employees leads to increase the absenteeism of the organization. ............................... 7
2.2. Employees are encouraged to set their individual goals by aligning their contributions to the
2.3. The organization needs to motivate its employees in order to improve the overall work performance of
the employee and satisfied their job. “Low motivation and Employee Dissatisfaction”......................................... 14
2.4. Employees are in the wrong position “Poor job fit”, they are more likely to experience burnout and leave
the organization...................................................................................................................................................... 15
2.5. Employee discrimination had added fuel to the employee dissatisfaction and affected the reputation of
the organization...................................................................................................................................................... 16
3. Recommendation ........................................................................................................................................ 18
4. Conclusion ................................................................................................................................................... 20
5. References ................................................................................................................................................... 21
It is the systematic study and application of knowledge about how individuals and groups act
within the organizations where they work. OB draws from other disciplines to create a unique
field. For example, when we review topics such as personality and motivation, we will again
review studies from the field of psychology. The topic of team processes relies heavily on the field
of sociology. When we study power and influence in organizations, we borrow heavily from
political sciences.
Even medical science gives to the field of Organizational Behavior, especially to the study of stress
and its effects on people. There is increasing agreement as to the parts/pieces or topics that make
up/be equal to the subject area of OB (Cascio, 2006). Although there is still large amounts of
debate as to the relative importance of change, there appears to be general agreement that OB
includes the core topics of (desire to do something/reason for doing something), leader behavior,
and power, between-people communication, group structure and processes, learning, attitude
development and perception, change processes, conflict, work design, and work stress.
The Major objective of this report is to critically analyze the organizational behavior issue in order
to identify the current business problems. Attorney General office has been chosen for discussing
the major organizational behavior issues which have important on the business activities of the
organization. This report will focus on providing a brief overview of the organization.
The Attorney General is entrusted along a broad mandate below the Constitution regarding the
Republic of Maldives, which include, promoting, protecting, countenancing yet defending the
regimen of law, community safety, comfort or the commons interest. The Attorney General’s
Office, which gives the indispensable help according to accomplish the complete decree of the
Attorney General, has an essential role in accordance with play between strengthening republic or
the regime on dictation among the Maldives then in conformity with assist the political,
conventional and pecuniary improvement regarding the country. Although the Maldives united
perfect republic above the ratification of the Constitution between 2008, a wide variety over
6573 Individual Written Assignment 6
Organizational Behaviour Date Produced: 21 April 2018
challenges stay in phrases about institutionalizing simple norms within the Maldivian rule or
between upholding the average standards about rights enshrined in the Constitution. The
goldthread as courses the Attorney General’s Office is in conformity with contribute in accordance
with then insure so much the Maldives is committed in accordance with upholding the governance
of rule and respecting the rights then freedoms enshrined into Chapter II of the Constitution.
2.1. High stress of the employees leads to increase the absenteeism of the
organization.
Job stress execute keep described as much the unsafe physical and emotional responses so much
take place when the necessities about the work function not fit the capabilities, resources, or wants
concerning the worker. Job force be able conduct in imitation of poor health then even injury.
6573 Individual Written Assignment 7
Organizational Behaviour Date Produced: 21 April 2018
The concept over assignment emphasis is often confused along challenge, but it concepts are no
longer the same. Challenge energizes us psychologically or physically, and that motivates us after
learn current abilities yet master our jobs. When a mission is met, we experience unstudied and
satisfied. Thus, venture is a vital part for healthy then creative action (Brantley, 2014). The worth
over undertaking in our employment lives is possibly such as humans are referring in imitation of
when they speech “a little bit of stress is good for you”.
In attorney general office employee face this issues of theirs work place. Most over the employees
sense job stress while their action among organization because on the kin of the supervisor,
coadjutor and theirs private life issue model problem. Toughness Employees who start in imitation
of sense the "pressure to perform" may get caught of a down circumflexion regarding growing
anxiety in conformity with join growing expectations along no increase of
The persistent requirement to work at optimum performance takes its toll in job dissatisfaction,
employee turnover, reduced efficiency, illness "petty intimate politics", defective or snap
decisions, indifference and apathy, lack about inspiration yet creativity are every by-products
regarding an upstairs stressed administrative center (French, 2008). In attorney general office they
have leads to enlarge the absenteeism due to the fact of the employment force then the officer
action overall performance walk below season via day. According in conformity with records
beyond the Bureau concerning Labor Statistics, employees any ought to take era away assignment
because over stress, anxiety and associated disorder choice stay afield the work for in relation to
20 days.
These factors consist of character yet ability, attitudes yet values, perception and attribution,
learning, motivation, stress, and work/life linkages. Individual variations may be vindicated
between persona yet ability differences. Understanding the nature, determinants, or penalties about
individual differences is essential because managing organizational behavior (pendola, 2014). A
respect regarding the disposition concerning single variations is essential to understand in which
human beings bear into absolute ways between an organizations.
Group is defined as a collection of two or more people who interact together to achieve their goals.
Team is a group in which members work together intensively to achieve a common goal. Work
groups are the basic building blocks of an organization. Work groups use roles, rules, and norms
to control their members’ behavior, and they use several socialization tactics to turn newcomers
into effective group members (Robbins, 2010). Groups contribute to organizational effectiveness
when group goals are aligned with organizational goals.
Organizational model facilitates the supervisor to get in touch including the team mates and
perceive theirs issues that they are facing involving work and behavior. The model explains the in
accordance with treat the personnel in the organization then how much after determine their issues
inside the work place. The tub collects the remarks regarding the policies or techniques engage by
way of the legal professional normal workplace and report the effect according to the top
management. According to Pinder, (2014) rule mannequin is followed via the administration
beneath that employee’s needs helpful working behavior and also top management must make
their needs (Brantley, 2014).
Example of job stress in A Small Service Organization. A department head in a small public
service organization sensed an escalating level of tension and deteriorating morale among her staff.
Job dissatisfaction and health symptoms such as headaches also seemed to be on the rise.
Suspecting that stress was a developing problem in the department, she decided to hold a series of
all-hands meetings with employees in the different work units of the department to explore this
concern further (Kondalkar, 2012). These meetings could be best described as brainstorming
sessions where individual employees freely expressed their views about the scope and sources of
stress in their units and the measures that might be implemented to bring the problem under control.
Attorney general office top management or supervisor can use the OB model to solve the problem
they face on their work environment to reduce the job stress and increase the performance of the
employees and productivity of the organization.
Office politics is existent and well in almost each and every organization and can be positive or
poor and law offices are no exception. The implications on certain perceived statecraft through
employees perform have an effect on overall performance consequences at each the single then
the organizational degrees over performance. Almost each character into the assignment
environment has both participated in, been a sufferer regarding or a bystander watching such
statecraft (Harress, 2013).
In Attorney general office manager and top management force the lower stage personnel after
slave extra assignment of their work hours or outdoors over theirs deed hours because over this
trouble employee sense more stress and that necessity according to absorb more absences
concerning theirs work, because on growing the absenteeism the individual overall performance
paltry hence that individual performance related according to the total organization performance
Job satisfaction has been the most often investigated alternative in organizational behavior. Job
pride means how plenty humans experience tremendous about their job yet the unique of their
jobs. Low job satisfaction do stand an essential indicator of reduce within officer manufacturing
then execute result into conduct such so absenteeism or turnover intentions (Cascio, 2006).
If the organization, the employee have excessive employment assign that wish expand the officer
absenteeism. In Attorney typical regarding near concerning the employee feel disappointed theirs
work because concerning the work stress. yet those are now not performing properly into the
assignment or half on the employee want trade their organization, hence the pinnacle management
and the manager has to think respecting it problems and they hold to reduce the workload regarding
theirs personnel to win the difficulty organization surface (Robbins, 2010).
Organizations have their own culture and accepted ways of behaving. Since people have different
personalities, this means that some people are more likely to fit into organization cultures better
than others. In addition, jobs differ in terms of the personality characteristics they require therefore
an individual’s personality could have an impact on his/her suitability for certain roles.
It has long been recognized that there are individual differences in stress reactivity and stress
responses. According to the classic theory by Lazarus and Folkman (1984), stress is caused by the
interplay between individual characteristics and stress factors, so that some people are more
vulnerable to stress than others (pendola, 2014). One of the most comprehensive individual
characteristics behind the stress experience is personality—an individual’s personality may
contribute to every stage of the stress process, i.e. exposure to the stressor, appraisal of the stressor,
coping, vulnerability to illness and disease, as well as response to stress.
2.2. Employees are encouraged to set their individual goals by aligning their
contributions to the organizational goals
Organizational goals are these supposed to improve the structure about a business or organization
as like a whole. It is useful to ruin below massive organizational desires among smaller ones to
assist fulfill to them show up much less intimidating. For example, a aim can include enhancing
the organizational development inside an organization by means of increasing worker have
confidence and motivation, the sharing of organization goals, growing a way of life about aid or
encouraging employee growth (pendola, 2014).
To help employees have a sense of purpose in an organization or feel motivated, such is important
for each one in conformity with bear personal, expert goals. It is frequent for personnel in imitation
of set up personal desires during a yearly review, however the advent then animadversion
regarding perdurable or instant dreams be able help increase an employee’s success. Employee
goals do encompass earning a promotion, occurrence more responsibilities, acting as like a project
manager, growth more clients because the organization or earning an organization bonus (French,
2008). When a servant creates goals, her manager do exhibit help by helping her advance work
steps, creating time limits or celebrating every victory.
The man behavior into the Attorney general office additionally focuses about the motivation stage
concerning the personnel as a result he perform nicely within kilter after obtain the organizational
goals. The education treats on the perception on the employees into the organization by which they
are not coordinating together with the crew mates and as a consequence such impacts the growth
on organization (Robbins, 2012). Management has the burden of manage the harmony among the
personnel or pretention above their confidence with the assist over a number innovative activities.
As per the situation organization is no longer getting proper report among the personnel and that
are now not capable in conformity with coordinate among the crew mates. The scenario is whole
respecting the employee’s behavior within Attorney normal Office yet theirs attitude in the
direction of the friends (Cascio, 2006). Management is still facing so employees are no longer
achieving the intention and also want according to recognize as regards the problems it are dealing
with associated to the work. The instruction is totally based on the employer as management wants
according to acquire the purpose and also after preserve the employees influenced then identifying
6573 Individual Written Assignment 11
Organizational Behaviour Date Produced: 21 April 2018
the methods to jeep to them motivated. Another intention of the management is to connect the
employees with every other.
Attorney general office is using various methods in accordance with improve the motivational
degree concerning the personnel and additionally keep them influenced to hand over their best to
obtain the organizational goals. Management is targeted to preserve the personnel control the
employees within a way to that amount she coordinate together with each among a road that like
is no jeopardy over conflicts amongst to them (Ungar, 2013). In order in imitation of operate the
business successfully including the assist concerning dedicated and influenced group mates into
the organization management must identify the organizational wants on the employees.
Organizational conduct referred so form over attitude on the man of the organization including his
crew mates then greatest employees. If he hold the rigid then undisciplined conduct including the
peers than that immediately influences the assignment environment regarding the organization
then also de-motivate the ignoble employees (Ungar, 2013).
Positive changes in the organization may additionally stand bring by way of the pinnacle
management including the assist on a range of factors like wondering namely a group, planning,
inquiring for comments because of the exceptional plans in the enterprise etc. excellent planning
wants to remain done between method in imitation of carry the high quality mindset amongst the
group mates then also function ate the performance rating on the work committed via the
employees in the group (Robbins, 2010). Organizational mannequin enables the supervisor after
arrive among counsel along the team mates then identify theirs issues that he are going through
concerning work or behavior.
The model explains the how in conformity with deal with the employees into the organization and
how in conformity with investigate theirs problems inside the job place. The manger collects the
feedback on the insurance policies yet techniques employ by way of the Attorney basic office then
file the outcome according to the top management. According to Pinder, (2014) system model is
observed by the management under this employee’s needs good because behavior then also top
management should perform their needs. This is the near equipped model among the pinnacle 5
fashions of the organization (Brantley, 2014).
The model explains that management have to include team environment, management look over
all management in the organization then also consider so much every singular bear one of a kind
priorities, goals, main then talents. The mannequin continues the even balance of desires of alone
People have a desire to get to the top of any organization. They desire to slave so no longer only
because of money, but due to the fact about the wish to achieve power. Office statecraft frequently
hold a terrible appellation due to the fact on the negative capable behaviors associated together
with a man or woman making an attempt acquire goals on getting to the top (Muondo, 2013).
There's a gaunt rank among belief and manipulation, then the bad name exists due to the fact over
the few bad eggs that use unethical techniques within their pursuits. In a February 2010
"Bloomberg BusinessWeek" article, Beth Wiesenberger asserts as anybody engages in office
politics. Even if you are an employee who keeps in conformity with thy little group concerning
co-workers then tries no longer after lie noticed, you are attempting after continue to be between
your position, and you therefore have an agenda.
The business value of having employees engaged in their work cannot be overestimated. As proof,
a recent Gallup poll showed that companies with large numbers of dissatisfied workers experience
greater absenteeism and lower productivity-as well as a higher employee turnover rate.
Fortunately, clear goal alignment can remedy this situation by helping to create greater employee
ownership in the organization ultimate success (Muondo, 2013). Goal alignment also lets you
establish a true pay-for-performance culture at the organization by providing the foundation for
closely linking reward systems with both individual and team performance.
To achieve "goal alignment" at the organization, organization must first clearly communicate
strategic business objectives across the entire organization. Interdepartmental goal visibility can
also help speed the process of alignment. By allowing managers to access and see the goals of
other departments, the organization can greatly reduce goal redundancies and conflicts throughout
your organization.
Additionally, many employee objectives are not entirely under the control of one individual.
Enabling and even mandating that individuals assign some goals to two or more people increases
engagement and shared accountability throughout the organization (Robbins, 2010). Goal sharing
also helps departmental heads find ways to better support each other, as well as identify areas
where they may be inadvertently working against each other.
Attorney general office has more than 89 employees. 33 male employee working in the
organization and 56 Women working in the organization. The government of the Maldives has
been controlled the expenses at the work place and they force to reduce the hiring new employees,
the government has been reducing the employee benefits along with the OT (Kondalkar, 2012).
Every business organization adopts a strategy for maximizing the profit. Reducing the employee
benefits is a popular way.
However the government has not adopted as well as implemented it effectively. The average salary
of the lowest paid workers at attorney general office is MVR 3100 if the employee works for 30
hours per week. But, this is the government policy as we know the attorney general office is a
government office so the organization has to follow the government policy (Robbins, 2012).
Hence, because of the low salary attorney general office employee feel low motivation and
dissatisfied their job.
The organization needs to motivate its employees in rule to decorate the average assignment
performance. According to the Maslow’s Need Hierarchy, at advance the physiological needs to
remain blissful (Robbins, Campbell then Judge, 2010). Physiological wishes trigger an
unaccompanied after arrive engaged among a job to secure ordinary earnings. The preliminary
reason about situation is in imitation of fulfill the primary needs concerning the individual. Low
inspiration and employment dissatisfaction over the attorney general office employees was no
longer sufficient in imitation of joint the physiological wishes of the workers. They necessity
amenities food mark then subsidies because hold their livelihood (Pendola, 2014).
According to Herzberg’s Two Factor Motivation Theory, there are two factors associated with the
motivation of the employees at workplace. It has been found that the hygiene factors includes
policy and procedures or the organization, working conditions, management and supervision,
interpersonal relations, job security and salary (Robbins, 2012). Absence of these hygiene factors
leads to dissatisfaction of the employees. Consequently, it affects the performance of the
employees.
It has been found Attorney general Office has not been offering adequate salary which is one of
the most important hygiene factors. According to the Herzberg’s two factor motivation theory, the
employees will be dissatisfied (Muondo, 2013). Additionally, Due to low level of motivation, the
employees of Attorney general Office have been found to be working efficiently (Muondo, 2013).
6573 Individual Written Assignment 14
Organizational Behaviour Date Produced: 21 April 2018
In Attorney general Office Many employees feel dissatisfied with their jobs at one point or another.
Some employees leave their jobs for better opportunities, while others choose to stay. Employees
with low job satisfaction can negatively affect an organization because they typically lack
motivation, perform poorly and possess negative attitudes and low salary. These symptoms can
directly affect an organization bottom line. Managers should understand the reasons employees
are unhappy at work.
Understanding the causes can help managers find the right solutions. However the management
of the Attorney general office did not understand the problem that employee feel dissatisfied their
job that will affect the whole organization performance, an individual dissatisfied their job because
of the low salary and the motivation affect all other employees work with that individual employee
also the group of the staffs did not performs well that will affect the whole organization. In addition
all this thing related to the perception of the supervisor and management and the individual
personalities.
2.4. Employees are in the wrong position “Poor job fit”, they are more likely to
experience burnout and leave the organization.
Individuals bring a number of differences to work, such as unique personalities, values, emotions,
and moods. When new employees enter organizations, their stable or transient Characteristics
affect how they behave and perform. Moreover, organization hire people with the expectation
that those individuals have certain skills, abilities, personalities, and values (Brantley, 2014).
Therefore, it is important to understand singular characteristics up to expectation matter for
employee behaviors at work. When hiring employees, organization are involved between
assessing at least pair kinds about in shape (Muondo, 2013). Person organization fit refers in
conformity with the degree to as a person’s values, personality, goals, and then vile
characteristics in shape these concerning the organization. Person–job fit is the dimension to
which a person’s skill, knowledge, abilities, and other characteristics match the job demands.
Thus, someone who is proactive and creative may be a great fit for an organization in the
high-tech sector that would benefit from risk-taking individuals, but may be a poor fit for an
organization that rewards routine and predictable behavior, such as accountants. Similarly,
this person may be a great fit for a job such as a scientist, but a poor fit for a routine office
job. The opening case illustrates one method of assessing person–organization and person–
job fit in job applicants.
The first thing many recruiters look at is the person–job fit. This is not surprising, because
person–job fit is related to a number of positive work attitudes such as satisfaction with the
Discrimination is a major issue which has been reported by the employees of Attorney general
Office. The incidents of discrimination had added fuel to the employee dissatisfaction and affected
the reputation of the organization (pendola, 2014). Presently, 70% of the hourly employees of
Attorney general Office are women. Employee Discrimination is a massive issue which has been
reported by the workers as they were deprived of certain benefits and opportunities. The
organizational culture of Attorney general Office promotes employee discrimination.
According in accordance with the Herzberg’s Two Factor Motivation Theory motivation thing
included assignment satisfaction, boom opportunities, achievement, accountability then
The disparity trouble had substantially affected the drive as the all employees had been deprived
on recognition. In circumstance regarding promotion, the same style was observed. Employees at
Attorney overall Office fit after lie promoted theirs job. But, the management about Attorney
general Office considers it as like not possible then the glass roofing had affected the worker
morale.
As the name regarding the theory implies, that point of view states so unaccompanied satisfaction
about employees will increase theirs overall performance stage or thereby furnishes extra
productiveness (Vroom, 1964, p181). Victor Vroom, an advisor concerning management argued
so in that place is an illusory kindred among pride or expanded performance.
He based this conclusion concerning 20 studies beyond 1949 to 1963 of as that tried to demonstrate
that the twain standards had a strong relationship, or discovered a low outset in overall performance
standard attached or satisfaction. If the agency have disparity among the servant character desire
affect the overall performance of the employee work. Sometimes the pinnacle management play
an office statecraft yet abuse their control (Muondo, 2013). If it think that bear the control or those
do ancient it any road that want, hence this motive the top management yet the overseer
discriminate theirs employees on their work.
All organizations and groups experience the direct relationship between job satisfaction, and
performance. Acceptable to maximize the performance of those within a system, it is significant
important to develop an optimal interpersonal. Several theories view motivated behavior as
attempts to satisfy needs. Based on this approach, managers would benefit from understanding
what people need so that the actions of employees can be understood and managed.
This report has provided an insight to the modern organizational behavior issues encountered by
the organization. In this Report, the troubles of Attorney normal Office have been mentioned along
including the relevant organizational behavior theories. It has been determined so much the
Attorney standard Office has been encountering various issues. The organization have High stress
over the employee’s leads to amplify the absenteeism of the organization. Consequently
Employees are encouraged in accordance with engage theirs individual desires by level theirs
contributions in imitation of the organizational goals. Additionally, the organization wants to
motivate its personnel into system to enhance the overall action overall performance of the
employee and satisfied theirs job. “Low motivation and Employee Dissatisfaction”.
Faintly Employee discrimination had added fuel to the employee dissatisfaction and affected the
reputation of the organization and leave the organization. In order to solve these issues, the
management must focus of the management structures which will accept a positive culture. The
need of the employees must be created the positive culture. Additionally, reward and recognition
program must be re-designed for hopeful the workers in improving their performance.
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pendola, r., 2014. Mistreated Walmart employees speak out against organization. ny: s.n.
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Ungar, R., 2013. Walmart Pays Workers Poorly And Sinks While Costco Pays Workers Well And Sails-Proof
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