Updating TEMS Terminal Software using Sony

Xperia Companion

1. Pre-requisites.
a) Verify that drivers are present in device manager. Connect phone to PC go to device manager
and locate Sony ADB interface driver
b) If driver is missing download from here https://developer.sonymobile.com/downloads/drivers/

2. Backup TEMS Diagnostics License

It is necessary to make a backup of the TEMS_v1.lic file before proceeding with SW update.
a) Connect phone to computer and accept “allow USB debugging” dialog
b) Run the provided “BackupLicense.bat”
c) You should now be able to see the extracted TEMS_v1.lic file in the same location as the
BackupLicense.bat

3. Updating software using Xperia Companion

If you already have installed Xperia Companion it is not necessary to install it again.
When you connect a new TEMS phone to your computer you might get offered to “Install software”,
Select “Do Not Install”

4. Installing Sony Xperia Companion

Follow these steps to install Sony Xperia Companion.
Start your phone and connect it to a computer by means of a USB cable.
1. Download Install software.
You will find latest Xperia Companion installation file here
http://www-support-
downloads.sonymobile.com/Software%20Downloads/Xperia%20Companion/XperiaCompanion.e
xe

2. Install software on computer

a) Open file.
b) Select language.
c) Read license agreement and click “I agree to the license terms and conditions” and press
install.
d) Press “Close” after installation has finished.

© InfoVista Sweden AB 2016 NT13-26449 1(3)

 5. Updating the Phone Software using Xperia Companion
Follow these steps:
 Important! : Make sure that your phone is turned off and not connected to computer.
 Computer: Launch Xperia Companion from the Windows Start menu:
- Press Windows Start menu
- All Programs
- Locate and expand Sony folder
- Expand Xperia Companion folder
- Click on Xperia Companion

 Computer: click Software repair – Do not connect phone at this time.

- Select “To Repair an Xperia phone or tablet, click here.”
- Make sure battery is charged to at least 80% before proceeding.
- Press next
- Read “important information” and check box “Yes, I know my Google™ account details”
- Press next
- Follow on screen instructions (example below). – it is now OK to connect phone to computer

Note: If you at any time earlier connect your phone you will get authentication error in
the initialization state.
Note: Do not disconnect the USB cable while updating your phone, as this might
damage the content being transferred.

© InfoVista Sweden AB 2016 NT13-26449 2(3)

 6. Inspecting the Version of Installed Software
Perform the following actions on the phone:
a) Go to the home screen.
b) Go to Applications → Settings.
c) Scroll down to about phone and tap this item.
d) Scroll down to Build number. The string in this entry shows the phone software revision.
Example: XX.X.A.X.XXX_X.X.X.XX, where the existence of “_” shows that the device is flashed
with TEMS firmware and “x.x.x.xx” is the temsification version.

7. Configure Device after SW Repair

a) Enable developer options menu and USB debugging
Go to “Settings”  “About phone”
Click on “Build number” until developer mode is enabled (click ~7 times)

b) Enable USB debugging

Go to “Settings”  “Developer options”
Enable “USB debugging”

c) Disable Verify apps

go to “settings”  “Google”  “Security”
Uncheck “Scan device for security threats” in the “Verify apps” section.

8. Restore TEMS Diagnostics License

a) Connect phone to computer and “allow USB debugging” dialog
b) Run the provided “ApplyLicense.bat”
c) Reboot the device

9. Enable device storage after upgrade

a) Connect phone to computer
b) Expand dropdown menu
c) Locate and press “USB for Charging”
d) Select “Transfer files(MTP)
e) Now device storage is visible on computer
NOTE: Step 9 has to be performed every time phone is connected to a computer

© InfoVista Sweden AB 2016 NT13-26449 3(3)