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Angela Carbone, Julia Evans, Bella Ross, Steve Drew, Liam Phelan, Katherine
Lindsay, Caroline Cottman, Susan Stoney & Jing Ye
To cite this article: Angela Carbone, Julia Evans, Bella Ross, Steve Drew, Liam Phelan, Katherine
Lindsay, Caroline Cottman, Susan Stoney & Jing Ye (2017) Assessing distributed leadership for
learning and teaching quality: a multi-institutional study, Journal of Higher Education Policy and
Management, 39:2, 183-196, DOI: 10.1080/1360080X.2017.1276629
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JOURNAL OF HIGHER EDUCATION POLICY AND MANAGEMENT, 2017
VOL. 39, NO. 2, 183–196
http://dx.doi.org/10.1080/1360080X.2017.1276629
ABSTRACT KEYWORDS
Distributed leadership has been explored internationally as a Collaborative professional
leadership model that will promote and advance excellence in development;
learning and teaching in higher education. This paper presents higher education; peer
assisted teaching scheme
an assessment of how effectively distributed leadership was
enabled at five Australian institutions implementing a collabora-
tive teaching quality development scheme called the Peer
Assisted Teaching Scheme. The Scheme brings together exper-
tise from teams of academics, coordinators, and institutional
learning and teaching portfolio holders to the shared goal of
enhancing learning and teaching quality. A distributed leader-
ship benchmarking tool was used to assess the Scheme’s effec-
tiveness, and we found that (i) the Scheme is highly consistent
with the distributed leadership benchmarks, and that (ii) the
benchmarking tool is easily used in assessing the alignment (or
otherwise) of teaching and learning quality initiatives with dis-
tributed leadership benchmarks. This paper will be of interest to
those seeking to assess implementations of distributed leader-
ship to improve teaching quality and leadership capacity.
Introduction
Distributed leadership has provided a lens for analysing routines, tools and norms of
leadership practice within organisations (Bolden, Petrov, & Gosling, 2009; Harris, 2004;
Spillane, 2006). The concept is best understood as the thinking and practice ‘that
emerges in the execution of leadership tasks in and through the interactivity of leaders,
followers and situation’ (Spillane, Halverson, & Diamond, 2004, p. 27). Distributed
leadership does not dismiss hierarchical structures, nor does it exclude those in senior
leadership positions; it provokes a shift in their purpose and focus. Earlier studies
CONTACT Angela Carbone angela.carbone@monash.edu Monash University Office of Learning and Teaching,
Monash University, PO Box 197 Caulfield, VIC 3145, Australia
© 2017 Association for Tertiary Education Management and the LH Martin Institute for Tertiary Education Leadership and Management
184 A. CARBONE ET AL.
(Bolden et al., 2009; Harris, 2005; Woods, Bennett, Harvey, & Wise, 2004) have shown
that distributed leadership consists of three distinctive elements:
● Concertive action (Gronn, 2002) where leadership emerges when people work
together in such a way that they pool their initiative and expertise. The outcome
is greater than the sum of their individual actions.
● An openness of boundaries, that widens the net of leaders, questioning which
individuals and groups are to be brought into leadership or seen as contributors
to it (Bennett, Wise, Woods, & Harvey, 2003).
● Breadth and depth of expertise is distributed across the many and not primarily
localised in formal hierarchal organisational structures or positions (Bennett et al.,
2003).
Distributed leadership
The case for distributed leadership in higher education
Internationally, there has been much interest in distributed leadership as a model for
leadership in higher education. Implementing distributed leadership can provide for
culture and structure that is likely to encourage individuals to be: accountable for
change and development; empowered and motivated to take responsibility for change;
and, engaged with others in the emotional work of building collaborative, trusting
relationships (Harris, 2005). As such, leadership is constructed through action and
interaction that is dispersed across the institution and evident within systems, activities,
practices and relationships (Bolden et al., 2009).
The Australian Federal Government has increased emphasis on excellence in learn-
ing and teaching in higher education to respond to significant changes in the Australian
higher education context. Changes include the growing and changing student profile,
rapid advances in learning technologies, internationalisation of education and commer-
cialisation of institutional operations (Cummings, Chalmers, Stoney, Herrington, &
Elliot, 2014; James et al., 2015). Simultaneously, building leadership capacity in higher
education is seen as ‘fundamental to the promotion and advancement of learning and
teaching’ (Leadership for Excellence in Learning and Teaching, 2013, p. 7).
Some studies identify barriers to successful implementation of distributed lea-
dership that are relevant to higher education. These include, but are not limited to
(i) institutional structures creating competitive silos, (ii) slow decision-making
processes, (iii) reduced clarity of roles, (iv) underestimations of individual ability
and (v) unrealistic expectations of performance – all of which significantly impact
on collegiality, collaboration and the distribution of leadership (Bolden et al.,
2009; Harris, 2005).
Jones et al. (2012) found four common features of effective support for distributed
leadership: involvement of people, evidence of supportive policies and processes,
provision of professional development, and resources being made available. These
were later articulated into five domains (engage, enable, enact, assess and emergent)
(Jones et al., 2014). One output of Jones et al.’s work was a benchmarking tool to guide
the evaluation of these domains in practice, discussed in section four below.
Research methodology
This study was initiated because it was apparent to the authors that the Peer Assisted
Teaching Scheme embodied a number of the qualities of distributed leadership articu-
lated in Jones et al.’s (2012, 2014) work. We used Jones et al. (2014) distributed
leadership benchmarking tool to assess the implementation of distributed leadership
in higher education for the purpose of improved learning and teaching. The analysis
and comparison of data across multiple diverse Australian institutions allowed this
study to explore how well distributed leadership was implemented using the Peer
Assisted Teaching Scheme as a vehicle.
The data reported here comprise benchmarking outcomes compiled from the qualitative
interviews with the Peer Assisted Teaching Scheme coordinators that drew on their
application of the tool and their experiences during the initial trial and ongoing use of
the Peer Assisted Teaching Scheme in their own institutions. The analysis of the data
collected from the two sources combined a case study methodology (Yin, 2014) with a
mixed-methods approach (Bazeley, 2012). Case study methodology was chosen as it
provided for in-depth and detailed insights into the experiences of the participants in
each of the institutions using both quantitative data (generated through use of the bench-
marking tool) and qualitative interview data. The mixed-methods approach facilitated the
triangulation of data to identify common themes and emerging concepts. The data were
analysed thematically by the lead researcher and subsequently systematically (co-)analysed
and (co)checked by each of the Peer Assisted Teaching Scheme coordinators.
Each of the Peer Assisted Teaching Scheme coordinators at the five Australian
universities completed the benchmarking tool – described below. The institutions
JOURNAL OF HIGHER EDUCATION POLICY AND MANAGEMENT 187
were chosen for this paper based on the maturity of the Peer Assisted Teaching Scheme
in practice and the Peer Assisted Teaching Scheme coordinators implementation
experiences. Coordinators completed the benchmarking tool separately, but with gui-
dance from the lead researcher to ensure consistency in the way each domain was
interpreted. The benchmarking process took between 1–4 hours per institution depend-
ing on the extent of the implementation of the Peer Assisted Teaching Scheme.
Individual ratings from each institution were collated, with a mean for each element
provided (refer to Table 1). Following completion of the benchmarking tool, the
coordinators were interviewed by the lead researcher.
The interviews focused on applying the benchmarking tool in relation to the Peer
Assisted Teaching Scheme as a distributed leadership model and took around 1 hour
per institution. During each interview, the researcher asked the coordinators to justify
their rating based on their own data, documented evidence and experience of Peer
Assisted Teaching Scheme during the trial. Coordinators were also asked to outline any
challenges they faced in applying the benchmarking tool. The interviews were recorded
by transcribing comments and clarified responses in a template benchmarking tool.
Once completed, all responses from the coordinators were consolidated into one master
benchmarking tool template for thematic analysis.
and requires a rating against the following scale: 1–2 beginning/developing, 3–4 func-
tional/proficient and 5 accomplished/exemplary (Jones et al., 2014).
leadership with the benchmarking tool providing a new model and vocabulary to
discuss the Peer Assisted Teaching Scheme. While practices internal to the Peer
Assisted Teaching Scheme are common across institutions, the Scheme is implemented
and integrated differently across institutions.
Table 1 presents the individual benchmarking results for each domain and a mean
rating. Collectively, the Peer Assisted Teaching Scheme experiences rate well against
all domains, with a total mean of 3.7 (out of 5). As determined by the application of
the benchmarking tool, the Peer Assisted Teaching Scheme is ‘functional and profi-
cient’ in implementing distributed leadership. Ratings were higher in institutions
where Peer Assisted Teaching Scheme has been operating longer and is well sup-
ported (institutions A, B and C). Lower ratings in some of the institutions were found
to be attributed to the Scheme being isolated to one faculty and championed by only
one or two individuals.
Domain 1: Engage
Table 2 presents the combined appraisal for the engage domain (3.7 out of 5), showing
that the Peer Assisted Teaching Scheme is ‘functional and proficient’ in realising
distributed leadership in terms of how it involves and leverages relationships within
and across the institution. Table 2 outlines the elements in greater detail and presents
the individual self-assessment ratings.
The findings reveal that the Peer Assisted Teaching Scheme is effective in imple-
menting this domain of distributed leadership – the broad engagement of a range of
participants from relevant levels and functions. Evidence emerged of a range of
experiences of how formal leaders were engaged in supporting the Scheme, from the
highest level university Learning and Teaching Committee approving the Scheme as a
strategic unit enhancement programme through to more grassroots support from a
single faculty. Informal leaders involved were readily identified, such as the coordina-
tors and mentors who were selected based on their reputation and expertise by the Peer
Assisted Teaching Scheme participants. This is equally true for discipline and functional
experts, who were often involved due to the value they added to individual goals.
Examples of a broad range of participants were found to be curriculum advisors,
Domain 2: Enable
Table 3 presents the individual self-assessment ratings against the enable domain. The
extent to which the Peer Assisted Teaching Scheme implements this domain was found
to be ‘functional and proficient’ (4.0 out of 5).
The participating institutions agreed that the Peer Assisted Teaching Scheme process
facilitates – and indeed, relies on – a context of trust and a culture of respect. Peer
Assisted Teaching Scheme participants select mentors who they respect and trust and
the Scheme’s prescribed tasks foster rapport building, establishing goals, identifying
obstacles and developing forward plans. A Peer Assisted Teaching Scheme coordinator
said:
Structured opportunities through Peer Assisted Teaching Scheme tasks allow for mentor
and participant to share stories and determine a focus in a highly confidential arrangement
that build trust between each other and in the process. (Institution B)
The benchmarking process showed strong support for the Scheme’s ability to foster
collegial collaborative relationships for improving teaching quality. The Peer Assisted
Teaching Scheme requires a mentor and connections to be made with discipline and
teaching practice experts to help achieve the individual’s goals. Extending this, Peer
Domain 3: Enact
Table 4 presents the individual self-assessment ratings against the enact domain. The
combined appraisal shows that the Peer Assisted Teaching Scheme is ‘functional and
proficient’ (3.8 out of 5) for this domain.
In applying the benchmarking tool, multiple examples of how the Peer Assisted
Teaching Scheme supports distributed leadership in practice emerged. The Peer
Assisted Teaching Scheme activates the involvement of people including formal leaders,
coordinators, experts, mentors, students and the participants themselves (see Domain 1:
Engage, Table 1). Evidence of participative processes surfaced, specifically on how the
Scheme provides a scaffold for individuals to strengthen their participation in commu-
nities of practice. The provision of support was evident across all five universities.
Examples include faculties providing funding to both the Peer Assisted Teaching
Scheme participants and mentors, time relief, workload adjustments and free coffee
vouchers to encourage informal catch-ups. As the Peer Assisted Teaching Scheme
coordinators reported:
We’re using Peer Assisted Teaching Scheme explicitly to foster collegiality amongst folks
teaching sessionally for the most part, and in some cases, who are remotely located,
(Institution B)
and,
A Teaching & Learning Network has been established with regular contacts and events.
(Institution E)
Integrating and aligning the Peer Assisted Teaching Scheme into existing systems was
strengthened at two institutions through top-down senior leader support and centra-
lised policies. At one institution, the Peer Assisted Teaching Scheme is named as a
source of valid evidence to support promotion recommendations, grants and award
submissions. A challenge in implementing this domain of distributed leadership was
noted for Institution B and Institution D, where progress in integrating the Peer
Assisted Teaching Scheme occurred at different rates mainly due to competing organi-
sational priorities:
Time is the key difficulty for Peer Assisted Teaching Scheme. [The] university culture
prioritises research time over learning and teaching. Mentors are torn about how to spend
their time, (Institution B)
and,
[the] Peer Assisted Teaching Scheme process is developmental and cyclical – although
heavily dependent on the role of the central Coordinator to organise partnerships and
maintain/prompt ongoing participation. (Institution D)
The analysis shows that distributed leadership targeting improved learning and teaching
practices can be successfully implemented through a well-designed scheme that involves
the right people and suitable support mechanisms. This is reflected in the Peer Assisted
Teaching Scheme, with its well-structured process, support from senior and middle
management, and involvement by the right practitioners and the Scheme coordinators.
Domain 4: Assess
Table 5 presents the individual self-assessment ratings against the assess domain. The
combined appraisal shows that the Peer Assisted Teaching Scheme is ‘functional and
proficient’ (3.2 out of 5) for this domain.
The results reflect the challenges the participating universities had in integrating and
aligning the Peer Assisted Teaching Scheme to institutional systems. The two specific
challenges that were found to impact the implementation of this domain of distributed
leadership were the speed at which formal leaders came to support the Peer Assisted
Teaching Scheme and that [the] Scheme was yet to be adopted into the formal
performance review process:
Heads of Schools are slowly beginning to refer staff to [Peer Assisted Teaching Scheme]
once the student evaluations are released. They are building the Peer Assisted Teaching
Scheme into their performance review processes. (Institution E)
Evidence of increased collaboration in the form of mentors and Peer Assisted Teaching
Scheme participants jointly applying for learning and teaching grants and writing joint
publications was common across all five institutions. In turn, this had a positive
influence on growth in leadership capacity with evidence of Peer Assisted Teaching
Scheme participants becoming mentors, mentors being promoted to more senior
leadership roles and their achievement recognised through awards and certification:
Participants use Peer Assisted Teaching Scheme participation evidence in Awards, Grants,
Professional Portfolios, and Promotions applications, (Institution C)
and,
Peer Assisted Teaching Scheme mentors and mentees are drawn into community of
practice opportunities, and contribute meaningfully to faculty learning and teaching
days. (Institution B)
Using the benchmarking tool highlighted the multiple sources of quantitative and
qualitative evidence the Peer Assisted Teaching Scheme generates to evaluate the
effectiveness of distributed leadership in practice. The tool highlights the strength of
the Peer Assisted Teaching Scheme’s ability to positively influence growing leadership
capacity, which is further reinforced in evidence reported from Peer Assisted Teaching
Scheme participants (see multi-institutional evidence in Carbone (2014)).
Domain 5: Emergent
Table 6 presents the individual self-assessment ratings against the emergent domain.
The combined appraisal shows that the Peer Assisted Teaching Scheme is ‘functional
and proficient’ (3.7 out of 5) in implementing this domain.
Reflective practice is built into several stages of the Peer Assisted Teaching Scheme
process and draws on Brookfield’s (1995) four lenses of reflection that engage teachers
in critical reflection on their practice: (i) systematic self-reflection, (ii) reflecting on the
student voice (sourced for example through evaluation data and mid-semester focus
group feedback), (iii) drawing on peer observation and (iv) learning from scholarly
The Peer Assisted Teaching Scheme also provokes broader reflection on its ability to
more effectively implement distribution leadership in higher education. Ongoing institu-
tional cycles of review identify course units requiring improvement, future participants
and emerging disciplinary experts suitable for mentoring. More reflexively, strategies are
evaluated for further supporting, promoting and measuring the Peer Assisted Teaching
Scheme across the institution. These are examples of continuous improvements that
reinforce the success and sustainability of the Peer Assisted Teaching Scheme, such as
course or unit improvements, increased student satisfaction, course and teaching quality,
and strengthened communities of practice and professional connections.
Conclusion
We used Jones et al.’s (2014) benchmarking tool to assess distributed leadership as
evidenced by the implementation of the Peer Assisted Teaching Scheme in five diverse
Australian higher education institutions. The Scheme demonstrated a high level of
alignment in multiple institutional contexts, and was found to be strongly aligned
with distributed leadership benchmarks, based on its inherent focus on individuals’
expertise, and strong encouragement of collegiality. The results show evidence of the
collective strengths of Peer Assisted Teaching Scheme across the five domains of Jones
et al.’s (2014) distributed leadership evaluation model which encapsulate the core
elements of distributed leadership. In instances where the Peer Assisted Teaching
Scheme was well supported, the ratings across the five benchmarking domains were
higher than where the Peer Assisted Teaching Scheme was less well supported.
At the time of this study, Jones et al.’s (2014) distributed leadership benchmarking
tool was novel and the work undertaken here is one of its first applications in the higher
education context. We demonstrate through this study that the benchmarking tool is
easy to use in practice. Further work in this area could centre on using the benchmark-
ing tool both to enable distributed leadership in existing learning and teaching initia-
tives in higher education, and to inform the design and development of new initiatives
that strongly align with the distributed leadership benchmarks. The findings of this
research will be used to enhance the distributed leadership potential of the Peer Assisted
Teaching Scheme in future iterations.
Acknowledgement
The authors acknowledge the support from the Australian Government’s OLT National Senior
Teaching Fellowship scheme and a small grant from the Council of Australian Directors of
Academic Development to develop and trial Peer Assisted Teaching Scheme nationally. The authors
JOURNAL OF HIGHER EDUCATION POLICY AND MANAGEMENT 195
also acknowledge the contributions of the Peer Assisted Teaching Scheme coordinators from the
Australian institutions who implemented Peer Assisted Teaching Scheme in their respective
institutions.
Disclosure statement
No potential conflict of interest was reported by the authors.
Funding
The authors acknowledge the support from the Australian Government’s OLT National Senior
Teaching Fellowship scheme and a small grant from the Council of Australian Directors of
Academic Development to develop and trial Peer Assisted Teaching Scheme nationally. The
grant is directly awarded to individual academic, which is not part of grants under the Open
Funder Registry.
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