teamwork

A seminar to
A personality help you
"Sharpen Your
approach People Skills"
Passport

Table of contents

Part 1: Passport ...................................................................................................................................... 3

Introduction .......................................................................................................................................... 3
Instructions .......................................................................................................................................... 4
Customs declaration ............................................................................................................................ 5
‘Road Map’ .......................................................................................................................................... 7
Example of ‘Road Map’ ....................................................................................................................... 8
Simplified questionnaire ...................................................................................................................... 9
‘Tourist Types’ ................................................................................................................................... 10
Summary of profile combinations ...................................................................................................... 12
Part 2: Understanding yourself ............................................................................................................. 14
Part 3: Understanding others ................................................................................................................ 22
Part 4: Developing your flexibility .......................................................................................................... 30
Appendix I: Definitions of the words in the Passport ............................................................................ 45
Appendix II: Seminar evaluation ........................................................................................................... 47

PASSPORT, Copyright © 1999. Developed by P. Marsh

Used by permission.
P. Marsh, Praz Sechaud 16, CH-1010 Lausanne
Email: standby@egroups.com

Workbook originally published under the title

Sharpening your people skills. Used by permission.
Copyright©1989 by WTB, Inc. All rights reserved. Do not reproduce.
WTB, Inc., 4201 North Peachtree Road, Atlanta, Georgia 30341

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Passport

Part 1: Passport

Introduction
Personality Assessment System, Summarising Personal Operation Relationship Types

The PASSPORT opens up new frontiers of understanding. Understanding yourself and others
is essential baggage for life’s journey. Surprisingly, however, one of the most difficult things
is to understand how others really are different to ourselves, and to know how to act
accordingly.

This is where the simple profiling offered by the passport comes into its own. With just a
minimum of effort and information from you, it deftly paints a picture of the way you are,
and allows you to see some of the general traits of your position. Finding out the way we are,
and categorising this, is far from putting you in a box. It is a confirmation that with our
differences we are actually very normal, and gives us the capacity to understand what would
otherwise be an infinitely complex world of human relationships.

Relating to other people is something we do every day, with greater or lesser success. For
reasons that we cannot always identify, some people please us while others frustrate us, some
seem friendly while others appear austere. Whether we realise it or not, we are also perceived
in these ways by those around us. Such mechanisms lead to misunderstanding, hurt, and
painful relational breakdowns. We have all experienced these at one time or another. So,
gaining understanding of the way we behave, and how this is interpreted by others is more
than useful.

Once we have understood ourselves, the challenge is to understand others. Combining the
results of the PASSPORT with the material contained in the seminar gives a powerful means
of interpreting the way others really are. We learn that people are different from us in a
multitude of ways, and begin to see how this affects our communication, ability to motivate,
areas of tension and many other aspects. It suddenly becomes simple to understand where
tensions are going to occur, and what we can do to improve the situation.

The concepts used in the PASSPORT were first expounded by William Marston in the 1940s,
so this is not some new, unfounded approach. The presentation of the material in the form of
the PASSPORT has been uniquely tailored to provide you with a self-scoring approach to the
behavioural principles involved. It is geared to work smoothly with the Sharpening your
people skills seminar developed by W.T.B. in the USA and adapted for this manual.

You will need about 40 minutes to work your way through the PASSPORT, and discover a
picture of yourself that is relevant and inspiring.

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Passport

Instructions
The passport enables you to identify personality traits through a series of word choices. To
facilitate a clear result, the important thing is to decide on a situational context. You see, it is
quite possible for someone to exhibit one personality type while at work, and another at
home. This does not mean there is something wrong, but shows us the amazing adaptability
we possess as human beings. However, although we can adapt to uncomfortable and
unnatural situations, our reactions in these situations are not representative of our real
preferences and motivations. So, it is best to choose a situation where you feel comfortable
and then answer all the questions in that context. Nothing prevents you from coming back
later to answer the questions with another context in mind.

This is not a test (there are no right or wrong answers), nor are the questions of a moral
nature. It is true that it is sometimes hard to distinguish between the way we are, the way we
would like to be and the way we should be. But do your best. You are requested to identify
how you see yourself through identifying what you are, as well as what you are not. The
important factor here is that we are looking at your own evaluation of yourself, and not
someone else’s evaluation of you. So, beware of asking others what they think you should
write!

The process is divided up into a few simple stages, and different people will progress at
different rates. This is not a problem, and you should not feel intimidated by someone who is
moving ahead faster than you. That said, there is no point in deliberating too long over the
answers. A dictionary sheet is included if you are unsure about word definitions. These
definitions are taken from the Oxford English Dictionary, so their most common usage is the
one we are applying in this context.

Step 1: Fill out the two ‘customs declarations’, which will require you to
choose some words by circling them, and to reject others by
crossing them out.

Step 2: Follow the instructions to mark your responses in the boxes on

the Road Map.

Step 3: Following the example and transfer the scores to the chart. You
can now read off your personality type.

Step 4: Look through the description offered under ‘Tourist Types’,

adjusting it to yourself.

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Passport

Customs declaration See dictionary

1. Cross out one answer per section that you are definitely not (or least of the options). on pages 45-46
Circle two answers per section that describe you well (or better than the others).

A Precise  H Pessimistic 
Conformist  Detailed 
Enthusiastic  Optimistic 
Persistent  Stubborn 
Conscientious  Sensitive 
Firm  Persuasive 
Negotiator  Original 
B Verbose  I Affable 
Gentle  Radical 
Reflective  Diplomatic 
Vulnerable  Humorous 
Direct  Friendly 
Suspicious  To the point 
Nonconformist  Impressionable 
C Impulsive  J Risk taker 
Predictable  Observant 
Sociable  Emotional 
Reserved  Traditional 
Competitive Directive 
Planner   Engaging 
Compassionate  Meticulous 
D Autonomous  K Impetuous 
Modest  Reasonable 
Relaxed  Spontaneous 
Communicative  Thoughtful 
Stable  Malleable 
Charming  Realistic 
Organised  Happy 
E Independent  L Patient 
Mild  Rapid 
Convincing  Calm 
Logical  Demonstrative 
Obstinate  Dependent 
Conciliatory  Flexible 
Popular  Determined 
F Good listener  M Adventurous 
Rigid  Moderate 
Active  Good humoured 
Insecure  Content 
Eloquent  Innovator 
Perfectionist  Reticent 
Devout  Upright 
G Confident  N Dominant 
Audacious  Good natured 
Loyal  Peaceful 
Systematic  Thoughtful 
Serene  Hard-working 
Rigorous  Captivating 
Effective  Faithful 

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Passport

Cross out one word per section that you are definitely not (or least of the options).

a Friendly    i Supple 
Determined   Discreet 
Organised  Sociable 
Willing  Direct 
b Enthusiastic  j Pessimistic 
Reserved   Active 
Stubborn  Cooperative 
Peaceful  Convincing 
c Confident  k Audacious  
Competitive   Independent  
Prudent  Satisfied 
Conciliatory  Reflective 
d Meticulous  l Obstinate 
Thoughtful  Moderate 
Optimistic  Eloquent 
Dominant   Logical  
e Adventurous  m Spontaneous 
Restrained  Observant  
Engaging  Persevering 
Patient   Conformist 
f Realistic  n Creative  
Persuasive  Traditional  
Efficient   Peaceful  
Gentle  Popular 
g Predictable    o Compassionate 
Innovator   Autonomous 
Impulsive   Timid 
Analytical   Affable 
h Communicative  p Calm 
Perfectionist   Demonstrative 
Rapid  Systematic  
Devoted  Original 

Total circled Total crossed out

       

Scoring
1. On page 5, count the number of each shape that you have circled in both columns and write
the totals in the boxes above. Then transfer these numbers to the box on top left of page 7.
2. On page 5 and 6 count the number of each shape that you have crossed out in all the columns
and write the totals in the boxes above. Then transfer these numbers to the box on the bottom
left of page 7.
3. Follow the example given on page 8 to complete the road map. Find the number you have
placed in the box on the right,where you have just put your result and circle the number for
each shape. Draw a line from boxes 0-15 and mark them with D, I, S or C. Join the D, I, S and
C to the lines of the box above and the one below. In the boxes on the right, place the letter
that is higher than 7 in the long box and then the second highest score. If you have any other
results that are higher than 7, place them in the boxes below.

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Passport

‘Road Map’
Write in the totals
of the words
circled: (from page 5)

 (D) 0 1 2 3 4 5 6 7 9 12 14 20 28
Personality
under normal
 (I) 0 1 2 3 4 5 6 7 8 9 10 12 15 24 28
situation

 (S) 0 1 2 3 4 5 6 7 8 9 10 12 16 20 24 28

 (C) 0 1 2 3 4 5 6 7 8 9 10 12 14 20 28

Total (28)
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Letter with
highest score
in the largest
box

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Write in the totals Other letter(s)

of the words with score over
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 7 in small
crossed out:
boxes
(from page 5 & 6)

 (D) 30 20 14 12 10 9 8 7 6 5 4 3 2 0

 (I) 30 20 10 9 8 7 6 5 4 3 2 0

 (S) 30 20 10 9 8 7 6 5 4 3 2 0 Personality
when under
 (C) 30 22 16 12 10 9 8 7 6 5 4 3 2 0 stress

Total (30)

Personality Style
D Developer – Organiser
I Influential - Promoter
S Stable - Team player
C Conscientious - Implementer

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Passport

Example of ‘Road Map’

Write in the totals
of the words
circled:

 (D) 5 0 1 2 3 4 5 6 7 9 12 14 20 28
Personality
under normal
 (I) 1 0 1 2 3 4 5 6 7 8 9 10 12 15 24 28
situation

 (S) 8 0 1 2 3 4 5 6 7 8 9 10 12 16 20 24 28

 (C) 14 0 1 2 3 4 5 6 7 8 9 10 12 14 20 28
C
Total (28) 28 S
0 1 2 3 4 5 6 7 8 9 10 11 12 13 1 15
4
I D S C Letter with
highest score
in the largest
box

0 1 2 3 4 5 6 7 8 9 10 11 12 13 1
4
15 C
D
Other letter(s)
Write in the totals with score over
of the words I S D C 7 in small
0 1 2 3 4 5 6 7 8 9 10 11 12 13 1 15 boxes
crossed out: 4

C
 (D) 4 30 20 14 12 10 9 8 7 6 5 4 3 2 0
D
 (I) 18 30 20 10 9 8 7 6 5 4 3 2 0

 (S) 8 30 20 10 9 8 7 6 5 4 3 2 0
Personality
when under
stress
 (C) 2 30 22 16 12 10 9 8 7 6 5 4 3 2 0

Total (30) 30

Personality Style
D Developer – Organiser
I Influential - Promoter
S Stable - Team player
C Conscientious - Implementer

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Passport

Simplified questionnaire
Agree very much 8; much 6; somewhat 3; a little 1; not at all 0 Place your choice in the clear boxes
1 I grasp the big picture more quickly than others around me.
2 I am a person who generates enthusiasm in people around me.
3 People say I demonstrate patience and understanding.
4 I can be counted on to carry out a task I am given.
5 I like to make things happen quickly.
6 I like to do things spontaneously.
7 I tend to take a lengthy time making decisions.
8 One of my greatest strengths is paying attention to detail.
9 I tend to be inattentive to detail.
10 I prefer to relate to people rather than systems or machines.
11 I am a good listener.
12 If a job is worth doing, it is worth doing very well.
13 I prefer activities where results are quickly visible.
14 Management of time is difficult for me.
15 People are just as important to me as the ministry program
16 I need to know exactly what is expected of me.
17 I often take charge of situations to make things happen.
18 People like to be around me.
19 I do best in situations where people work together in harmony.
20 I need to have all the facts before making a decision.
21 I sometimes find it hard to be a good team player.
22 I tend to take it personally when people disagree with me.
23 I am most effective when my work situation is stable and secure.
24 I have difficulty in expressing my feelings.
25 Some people say that I am not a very good listener.
26 I tend to lose interest with a lot of detail.
27 I do best when people let me know that I am appreciated.
28 I am a cautious person who hesitates to take risks.
29 I often get bored when my work becomes routine.
30 I find it easy to express my thoughts and feelings.
31 Too much change threatens me.
32 I function well within known guidelines and policies.
33 I get frustrated when other people reject my ideas.
34 I tend to act impulsively.
35 My superiors can count on my loyalty.
36 I am critical when my performance falls short of standards.
37 I welcome challenge and change – the more the better.
38 I am effective in motivating others to work together.
39 I prefer to meet with individuals rather than large groups of people.
40 People often wonder just what I am thinking.
Total score from each column
The highest two scores make up your profile
D I S C

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Passport

‘Tourist Types’

D Developer – Organizer
 

 Likes to get things done, and always has a project

in hand.

 Prefers activities where the results are quickly
visible.

 Enjoys a challenge.
 Moving from one project to another, these are
 Chooses involvement in operations where there are determined, high achievers in their field. Usually
still some problems to solve. with a strong tendency to try anything new that
promises results, they will rarely deviate from their
 Approaches problem solving with a structural and plan. Quick decisions often result in certain details
often systematic style. being overlooked.
Finding challenges stimulating, they will move
 Does not mind being in charge, and certainly ahead regardless of apparent obstacles, accepting
dislikes having to be closely supervised. the risk of failure along with the opportunity to be
 in charge of their lives.
 Tends to go for ambitious roles, sometimes getting
bored with a task before completion. A strong tendency to do things alone, and a general
lack of awareness of the feelings of others can be
perceived.

I Influential – Promoter


 Likes being around people and often does a good
deal of the talking.

 Prefers to relate to people rather than systems or
machines.

 Enjoys the opportunity to influence others and to
be visible. Invariably identifiable by their strong network of
 contacts and friends, most of their energy is
 Chooses situations where they can be fully directed into social relations. Being able to express
involved. feeling and emotion, they are good story tellers and
 take a natural interest in the lives of others.
 Approaches people with ease. Friendly, talkative and disarming, they are at their
 best at the centre of attention, and assume public
 Does not mind sharing feelings, and expresses visibility without difficulty. Using fluid,
likes and dislikes clearly. convincing language, they are rarely if ever at a
 loss for something to say.
 Tends to have a varied lifestyle, sometimes Usually difficult to tie down verbally, with the
without complete follow through.
knack of having the last word, accompanied either
by humour or even verbal aggression.

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Passport

S Stable – Team player

 

 Likes to be in a predictable environment with

control.

 Prefers forming a few deep relationships rather
than many superficial ones.

 Enjoys the opportunity to participate in activities
with others. Calm, sociable, and not aggressive, they fit into
 almost any situation without creating a disturbance.
 Chooses to avoid conflict whenever possible. Through patience and listening skills, an
orientation towards building strong and dependable
relationships is always present.
 Approaches life with a long-term outlook, and
does not like to feel rushed over decisions. While quite capable of maintaining a steady flow
of productivity, they are not likely to take the
 Does not mind listening to others, and will initiative towards any major changes, preferring a
willingly spend time doing this. stable situation. Conflicts are avoided, even to the
 point of taking on more work to create harmony.
 Tends to stay in one place and may miss Very adaptable and cooperative in both the social
opportunities from time to time.
and work environment.

C Conscientious – Implementer
 

 Likes to concentrate on one thing at a time,

without being rushed.

 Prefers quality over quantity.

 Enjoys the opportunity to think things through
before acting. Usually quiet and capable, the important issues
 centre around doing the task with exactitude. While
 Chooses to function in a defined environment with observant and analytical, the greater tendency is to
clear boundaries. remain quiet until asked. When pushed into social
 situations they display good diplomacy and try not
 Approaches people with care, sometimes avoiding to say the wrong thing.
the opportunity to form new friendships. Hard-working and diligent, their capacity to take
 on complex issues and tackle projects with
 Does well when associated with others who have painstaking detail is only matched by their low
clear projects and goals. level of communication about how they feel.

 Tends to spend a lot of time on the details of any The tendency is to stay within the realm of the
project. known, while executing any project with great
precision.

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Passport
Summary of profile combinations
Depending on the relative values of the D, I, S and C scores, take into consideration some of
the details concerning the individual descriptions.
DI, ID, Di or Id
Very active, with a lifestyle that
moves at a fast pace, there is a
tendency to initiate many projects
and not always follow through
successfully. Usually they have
more ideas than they have time to
put into practice.
Often finding themselves in
positions of responsibility, they
are very interested in picking up
areas that others are not exploiting
and making them work. Their
drive and social ease can make
them a formidable threat to others,
and tend to be unaware of their
need for true collaboration.
DS, SD, Ds or Sd
Oriented towards the
accomplishment of personal goals,
they work methodically towards
the accomplishment. The
involvement with others is usually
consultative, maintaining the
primary responsibility and
independence of their work.
While feeling a need to be socially
involved, they express this little
and can often feel that there is not
enough time for building
relationships. They will frequently
get caught up trying to do too
many things to help others out.
Projects tend to take precedence
over people in this case.
DISC Teamwork Rev. 1_2017_KC
IS, SI, Is or Si
Invariably oriented towards
relationships, these warm and
friendly types will always consider
the relational aspect more
important than any project that
may be at hand.
Mixing an ability to form new
friendships with a desire to
maintain and deepen those that are
already existing, they form a solid
base of relationship, which builds
and extends over a period of time.
CD, DC, Cd or Dc
The drive to accomplish new ideas
and projects is often in conflict
with the desire to accomplish them
perfectly. Moving quickly in to
new areas of challenge, there can
be a strong sense of frustration if
the result is not good enough in
the short term.
Constantly seeking new ways of
approaching tasks, they can be
very absorbed and do not
communicate well to others what
they are planning to do. There is a
tendency to work long hours, often
to the exclusion of relationships
with others.
12
SC, CS, Sc or Cs
Helpful, calm and unassuming,
there is a strong tendency to
remain attentive to the needs of
others and to try and respond in
the most appropriate fashion.
Typified by a paced, consistent
lifestyle, they will not move into
new projects or situations without
some reflection and preparation,
especially if these will imply
breaking off certain relationships.
Thorough and loyal, they do their
best to fulfil their commitments.
IC, CI, Ic or Ci
Sociable and predictable, they
tend to work routinely on specific
tasks or responsibilities. Liaising
specialist knowledge with ease of
communication, they are often
called upon to give advice.
Primarily individualistic, the
pursuit of individual goals is often
given high priority, and large
amounts of time can be
concentrated on specific
accomplishments. Their tendency
is to give the impression of
wanting to be involved, while
often feeling that this takes time
they would prefer to be using on
certain projects.
Sharpening your people skills

DISC teamwork Rev 01_2017_KC.doc 13

Sharpening your people skills

Part 2: Understanding yourself

A. Each person has strengths.

1. Everyone has them

2. Build on them first
3. Match strengths with situation
4. Encourage others to build on their strengths
5. Build our self esteem

B. Each person has weaknesses.

1. Everyone has them
2. Build on them second
3. Staff to organisational weaknesses
4. Take personal growth steps to strengthen personal
weaknesses
5. Build our need for others and for personal growth

C. You are most effective when you are in situations

which build on your strengths.

Strengths Situation

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Sharpening your people skills

Understanding the Four Dimensions of Behaviour

Purpose

Respond Initiate

People

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Sharpening your people skills

Understanding Yourself
The High ‘D’ Personality
Developer – Organiser
Strengths

Tendencies include:
 Getting immediate results
 Making quick decisions
 Persistence
 Solving problems
 Taking charge
 Self-reliance
 Accepting challenges

The ideal situation includes:

 Many new and varied activities
 Opportunity to get things done
 Continual challenges
 Difficult assignments
 Freedom to act
 Control over situations
 Direct answers from others

Weaknesses

Tendencies may include:

 Insensitivity toward others
 Impatience
 Overlooks risks and cautions
 Inflexibility and unyielding
 Taking on too much
 Being inattentive to detail
 Resenting restrictions
 Being too demanding of others

Need others to provide:

 Follow-through on routine tasks
 Caution
 Details and facts

Personal growth areas:

 Greater patience
 Sensitivity to the needs of others
 Being more flexible

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Sharpening your people skills

Understanding Yourself
The High ‘I’ Personality
Influential – Promoter
Strengths

Tendencies include:
 Optimism
 Enthusiasm
 Being personable
 Making a good impression
 Being verbally articulate
 A desire to help others
 Creating an entertaining climate

The ideal situation includes:

 A friendly atmosphere
 Freedom from control and detail
 Opportunity to influence others
 Public recognition of ability
 Opportunity to verbalise
 Positive reinforcement and praise
 Enthusiastic response to ideas

Weaknesses

Tendencies may include:

 Lack of follow-through
 Over-estimating anticipated results
 Misjudging capabilities
 Talking too much
 Acting impulsively
 Jumping to conclusions
 Over-committing

Need others to provide:

 Follow-through on detail
 A logical approach
 Concentration of the task

Personal growth areas:

 Better control of time
 Objectivity in decision making
 Pausing before acting

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Sharpening your people skills

Understanding Yourself
The High ‘S’ Personality
Stable – Team player

Strengths

Tendencies include:
 Being supportive
 Being agreeable
 Loyalty
 Self-control
 Consistency
 Being a good listener
 Performing established work patterns

The ideal situation includes:

 Sincere appreciation
 Minimal conflict
 Security
 Acknowledgement of work
 Limited territory
 Traditional way of doing things
 Opportunity to develop relationships

Weaknesses

Tendencies may include:

 Resisting change
 Trouble meeting deadlines
 Being overly lenient
 Procrastinating
 Being indecisive
 Holding a grudge
 Being overly possessive
 Lack of initiative

Needs others to provide:

 Stretch toward new challenges
 Help in solving difficult problems
 Initiative and change

Personal growth areas:

 Facing confrontation
 Initiating more
 Increasing pace

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Sharpening your people skills

Understanding Yourself
The High ‘C’ Personality
Conscientious – Implementer

Strengths

Tendencies include:
 Orderliness
 Conscientiousness
 Discipline
 Preciseness
 Thoroughness
 Being diplomatic with people
 Being analytical

The ideal situation includes:

 Being able to concentrate on details
 Opportunities to critique
 Stable surroundings
 An exact job description
 Opportunities for careful planning
 Time to do things right
 Opportunities for reassurance

Weaknesses

Tendencies may include:

 Indecisiveness
 Getting bogged down in detail
 Rigidness on the ‘how-to’
 Avoiding controversy
 Low self-esteem
 Being hesitant to try new things
 Sensitivity to criticism
 Pessimism

Need others to provide:

 Quick decision making
 Optimism
 Help in persuading others

Personal growth areas:

 Being more open with feelings
 Developing self-confidence
 Being more optimistic

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Sharpening your people skills

Clarifying your personality type

You will now have a number of measures of discovering your personality type. No indicator is
perfect in its results and we can sometimes have a wrong perception of who we are and how we
respond in certain situations which complicates our results. Hopefully when we put all the
pieces together you will come out with a result that you feel fits you as a person.
Example
1. Results from the Passport questionnaire: If you take the result from the
middle box, like the example shown on page 9, this will indicate whether you C
are a high D, I, S or C. It will also show your secondary letter(s).
D
I am a HIGH ______ with secondary ______

2. Results from the simplified questionnaire. You will have results in numbers for all the
four personality types (four letters).

Letter for highest number ______ Letter for second highest number ______

3. From the seminar in hearing about the four main personality types, and perhaps
interacting with the group, you feel that the questionnaire didn’t come out with a result
that fits you.

I think and feel through interaction that my personality type is more ____________

4. Taking all these into account, I think my best fit personality type in the work context is:

My personality is:

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Sharpening your people skills

Personal Profile (refer to pages 16-19) High letters ______

Strengths

I have tendencies that include: My ideal situation includes:

1. _________________________________ 1. _______________________________

2. _________________________________ 2. _______________________________

3. _________________________________ 3. _______________________________

4. _________________________________ 4. _______________________________

5. _________________________________ 5. _______________________________

Weaknesses

I have tendencies that include: I need others to provide:

1. _________________________________ 1. _______________________________

2. ________________________________
2. __________________________________
My personal growth areas include:
3. _________________________________
1. _______________________________

4. _________________________________ 2. _______________________________

Group Time
Objective – reinforce the strengths of your
personality type.

In this group, all of you are similar types. If you

don’t feel comfortable, perhaps you are in the
wrong group.

Go round the group and briefly introduce yourselves.

Work from pages 16-19 or this page and comment on the strengths that are most relevant for
you. This exercise is best done verbally.

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Part 3: Understanding others

Other temperament types are different from you in terms of their....

Basic motivation

Best environment

What they accept/reject

Major strengths

Major weaknesses

Behaviour under tension

Value to a team

Time management

Communication

Emotional response

Decision making

Relational needs

Understanding and appreciating these

differences is a key to successfully relating to
others.

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Sharpening your people skills

Understanding Others
The High ‘D’ personality

Basic Motivation:
R_______________
C_______________

Best Environment:

Continual challenges
Freedom to act
Variety

Accepts/Rejects:

Accepts the difficult

Rejects inaction

Major Strengths – Weaknesses:

Getting things – Insensitive to others

done

Decisive – Impatient, overlooks My ideal world is where I:

risks, facts
Have control.
Persistent – Inflexible, unyielding
I want to do it my way.
Behaviour Under Tension:
I like to change things.
A_______________
My greatest fear is losing control or the
Would Benefit From: lack of challenge.
Listening and consulting
Relating to a High ‘D’
Relational Area Tendency Relational Needs
Communicating One way; not a good listener
Decision making Impulsive
Using time Emphasis on ‘Now’
Emotionally Detached; independent
Socially Selective
Convincing a High ‘D’
Disagreeing with a High ‘D’

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Understanding Others
The High ‘I’ personality

Basic Motivation:
R_______________
A_______________

Best Environment:

Friendly atmosphere
Freedom from control and detail
Opportunity to influence others

Accepts/Rejects:

Accepts involvement with others

Rejects isolation

Major Strengths: - Weaknesses:

Optimistic – Over-selling

Personable – Manipulative My ideal world is where I:

Enthusiastic – Lack of follow through Have fun.

Behaviour Under Tension: I want to do it the exciting way.

A_______________ I like to dream things.

Would Benefit From: My greatest fear is losing face or social

Approval.
Pausing

Relating to a High ‘I’

Relational Area Tendency Relational Needs
Communicating Enthusiastic; one way
Decision making Intuitive
Using time Emphasis on Future
Emotionally Highs and lows
Socially People gatherer
Convincing a High ‘I’
Disagreeing with a High ‘I’

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Sharpening your people skills

Understanding Others
The High ‘S’ personality

Basic Motivation:
R_______________
A_______________

Best Environment:

Requires specialisation
Opportunity to work with a group
Consistent and predictable

Accepts/Rejects:

Accepts friendship
Rejects conflict

Major Strengths: - Weaknesses:

Supportive – Conforming
My ideal world is where I:
Agreeable – Retiring
Have peace.
Loyal – Missed opportunity
I want to do it the easy way.
Behaviour Under Tension: I like to watch things.
A_______________
My greatest fear is losing relationships or
Would Benefit From: stability.

Initiating
Relating to a High ‘S’
Relational Area Tendency Relational Needs
Communicating Good listener
Decision making Reluctant; relational
Using time Emphasis on Present
Emotionally Warm
Socially Builds relationships
Convincing a High ‘S’
Disagreeing with a High ‘S’

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Understanding Others
The High ‘C’ personality

Basic Motivation:
To be R__________
Q_______________

Best Environment:

Clearly defined
Requires precision
Provides reassurance

Accepts/Rejects:

Accepts methods
Rejects lack of quality

Major Strengths: - Weaknesses:

Orderly – Picky
My ideal world is where I:
Thorough – Too detailed
Have perfection.
Analytical – Too cautious
Can do things the right way.
Behaviour Under Tension:
A_______________ Am able to research things.

Would Benefit From: My greatest fear is being wrong or

criticised.
Declaring

Relating to a High ‘C’

Relational Area Tendency Relational Needs
Communicating Listener
Decision making Reluctant; researcher
Using time Emphasis on Past
Emotionally Evaluator
Socially Hesitant
Convincing a High ‘C’
Disagreeing with a High ‘C’

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Sharpening your people skills

Understanding others – summary

D I S C
Value to the Takes initiative Influences Builds Focuses on
Team people relationships details

Major Strength Strength of Enthusiasm; gets Good people Thoroughness,

purpose; Goal people skills; good team accuracy in
oriented; Gets motivated, player or leader analysing all the
things done involved data

Major Can be Impulsiveness; May sacrifice Overly cautious;

Weakness insensitive to the may not focus results for can be too
feelings of attention on harmony; thorough and
others; impatient details or facts Reluctant to lose sight of
initiate time
Decision Impulsive; Intuitive; Relational; Hesitant;
Making always makes Quick; lots of makes decisions thorough; needs
decisions with wins and losses more slowly due lots of evidence
the goal in mind to input from
others

Behaviour Autocratic Attacks Submits Avoids

Under Tension

Motivated by Results; Recognition; Relationships; Being right

challenge; action approval; appreciation quality
visibility
Time Focus: Now. Focus: Future. Focus: Present. Focus: Past.
Management Efficient use of Tends to rush to Spends time in Works more
time; likes to get the next exciting personal slowly to ensure
to the point thing interaction to the accuracy
detriment of the
task
Communication One-way – not a Enthusiastic; Two-way flow; a Good listener,
good listener, stimulating; good listener especially in
better at often one-way; relation to tasks
initiating can inspire
communication others

Emotional Detached; Highs and lows; Warm; friendly Sensitive;

Response independent excitable careful

Would Improve Listening Pausing Initiating Declaring

Effectiveness consulting
By

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Understanding Others – Group Exercise

(refer to page 27)
Person A Person B Person C Person D

Names: _____________ _____________ _____________ _____________

High Point(s): _____________ _____________ _____________ _____________

Value and
major strength
to a team

Major
Weaknesses

Decision
Making

Behaviour
under
Tension
Motivated
By

Time
Management

Commun-
ication

Emotional
Response

Would Improve
Effectiveness
By

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Sharpening your people skills

Group Time

Understand the strength of different personality types. In this group you have a mixture of
personality types.

Exercise 1
a. Go around the group and briefly introduce yourselves.
b. Working from page 27 (or 16-19), or any other section we have covered, each individual
should describe the strengths and value of their personality type to the team.
c. Depending on the time, you have you can go on down the columns and describe the
weaknesses, decision making, behaviour under tension, etc., of your personality type.

Exercise 2
a. Read over the task, identify the facilitator for your team and then go ahead and start. You
have 15 minutes (or longer as the seminar leader indicates).

b. The Task:
 You are forming a team to organise a church retreat for a day, weekend or week away in
the summer.
 You are going to plan it ready for implementation.
 What roles will you take on that suit you as a person and bring some fulfilment?
 You need to think of set up, enthusing people to join, location, content, schedule, etc.
 Now work out how you are going to share the task.

a. Debrief as a team.
 How did you function?
 Was everyone involved?
 How were the different personality types working together?
 What did you learn about team dynamics?

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Part 4: Developing your flexibility

A. Versatility = The ability to adjust your behaviour to meet the needs of others or work
effectively in teams in complementary relationships

Low High

B. Three Relational Truths

1. I can __________ change others by direct action.

2. I can only change __________.
3. When __________ change, others will change in response to me.

C. Five Steps for Developing your Versatility

Step 1: Identify temperaments through observation

Step 2: Understand relational needs

Step 3: Develop positive attitudes

Step 4: Identify tension areas

Step 5: Take versatility steps

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Sharpening your people skills

Step 1: Identify temperaments through observation

Purpose/Task

Responds Takes the initiative

Asks questions/Goes slower Says things/Is quicker

People/Relationships

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Sharpening your people skills

Step 2: Understand Relational Needs

D I S C
How to DIRECT ENTHUSIASTIC RELATIONAL ANALYTICAL
relate to  Start with  Be positive,  Use friendship  Give clear facts
a: results/benefits friendly  Be easy-going  Present ideas
first and then  Provide praise  Be low-key on objectively
provide details  Validate their objectives  Don’t rush
only as needed self-worth  Don't push  Be specific and
 Be quick and to  Give them a  Let them thorough
the point feeling of ‘I respond at their
 Challenge them need you’ own pace
How to Key question: Key question: Key question: Key question:
persuade WHAT? WHO? WHY? HOW?
a:
 Focus on  Provide  Be friendly with  To them it is
results, bottom emotion, be them important to do
line first enthusiastic  Take time with it right
 Answer their  Share them  Show them
question, ‘What testimonies of  Answer their step-by-step
are the significant question, ‘Why how to do it
benefits?’ people do you want to  Answer their
 Answer their change things?’ question, ‘How
question, ‘Who do you want me
else has done to do this?’
this?’
How to GOALS, GROUP GROUP, GOALS,
lead a: RESULTS RECOGNITION TOGETHER QUALITY
 Consult –  Doing things
 Give them the counsel with together is  How to do it the
what – let them them about important best way is
determine the ideas, projects,  Always important
how people maintain the  Be available to
 Let them have  Recognise their relationship work closely
CONTROL, be efforts in front  Let them have with them
in charge of of others PEACE –  Let them have
something  Let them have minimise time to do
FUN conflict things RIGHT
How to Agree with their Agree with their Disagree Utilise the
disagree GOALS & TEST VISION & TIME TOGETHER FACTS
with a:
Ask, ‘Why do you Allow time to pass. Take time to Gather your facts.
think this is the best They get excited convince them that They will not be
way? Have you about so many the disagreement swayed by
considered other things, they’ll move will not disturb the emotional appeals
alternatives to reach on to something relationship or verbal
your goal?’ else! persuasiveness

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Sharpening your people skills

Understanding Relational Needs

Group Exercise (refer to page 32)
Person A Person B Person C Person D

Names: _____________ _____________ _____________ _____________

High Point(s): _____________ _____________ _____________ _____________

How to
Relate to:

How to
Persuade:

How to
Lead:

How to
Disagree
With:

Group Time
Working from page 32, examine how you should best communicate with each of the personality
types.
a. Choose a personality type (e.g. S) and the rest of the group say how they will best relate
to them. Repeat this with the other personality types.
b. Choose a personality type and let each of the other types identify the tension areas and
versatility steps they will need to be aware of.

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Step 3: Develop Positive Attitudes

We tend to view others in terms of their weaknesses, not their strengths... especially those with
different personality types.

Strengths Weaknesses

Decisive Harsh
Independent Pushy
D Efficient Dominating
Practical Severe
Determined Tough

Stimulating Excitable
Enthusiastic Egotistical
I Dramatic Reacting
Outgoing Manipulative
Personable Talkative

Supportive Conforming
Willing Awkward
S Dependable Dependent
Reliable Slow
Agreeable Retiring

Thorough Critical
Persistent Stuffy
C Orderly Indecisive
Serious Moralistic
Industrious Picky

How to develop a positive attitude toward another person:

1. View them in terms of their strengths, not their weaknesses.

2. Become a champion of their strengths.
3. Be available to complement their weaknesses with your strengths.

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Step 4: Identify Tension Areas

We tend to cause tension in other people's lives by what we do and what we don’t do.

If another If another If another If another

person is a person is an person is an person is a
D I S C
Your behaviour which may cause them tension is:
If you are a
Your tendency Your concern for Your not taking Your being so
to over-control a results enough time to quick but not
situation which accompanied by listen. Your thorough
D may reduce their a lack of concern priority of time enough. Your
freedom and for a over high risk
ability to control motivational relationships. orientation.
their situation. environment.

If you are an
Your lack of Your desire for The lack of Your lack of
results visibility, depth in some of attention to
orientation. Your especially if it your detail. Your
I being too reduces their relationships. impulsive
emotional and visibility. Your quickness. tendencies.
talkative.

If you are an
Your reluctance Your slower Your lack of Your people
to change and pace and lack of initiative, orientation
your tendency to enthusiasm. especially if it rather than
S be indecisive. means they have analytical
to initiate. approach to
tasks.

If you are a
Your slower and Your attention to Your tendency Your desire to
more methodical detail and lack not to let them be more
pace. Your low of spontaneity. know how you right/correct
C risk orientation ‘feel.’ than they are.

When tension occurs, we want others to change, but we don’t want to change ourselves.

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Sharpening your people skills

Step 5: Take Versatility Steps

Ways you can demonstrate versatility with others (tick the boxes that relate to you)
If you are a high ‘D’ If you are a High ‘I’


 Listen more  Slow down
 
 Focus on people  Control emotions
 
 Be more flexible  Evaluate activities
 
 Be more supportive  Follow-through
 
 Be warmer; more open  Listen more
 
 Be patient  Focus on details/facts
 
 Explain ‘why’  Focus on results
 
 Be less controlling  Be less impulsive

If you are a High ‘S’ If you are a High ‘C’

 
 Face confrontation  Be more open/flexible
 
 Be more decisive  Trust your intuition
 
 Learn to say ‘no’  Respond quicker
 
 Initiate more  Be more optimistic
 
 Increase pace  Be less fact oriented
 
 Be more direct  Take more risks
 
 Be less sensitive  Develop relationships
 
 Focus more on the task  Look ahead
List the versatility steps you need to take that will make the greatest difference in your
relationships with those who are important to you.

1. _____________________________________________________________________

2. _____________________________________________________________________

3. _____________________________________________________________________

4. _____________________________________________________________________

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Sharpening your people skills

Developing your versatility with others if you are a High ‘D’

Step 1: Identify temperaments
through observation D I S C
Step 2: Understand relational    
needs    
How to relate:  Be direct  Be enthusiastic  Be relational  Be analytical
How to persuade:  Answer ‘what?’  Answer ‘who?’  Answer ‘why?’  Answer ‘how?’
How to lead:  Goals/results  Group/recognition  Group/relationships  Goals/quality
How to disagree:  Agree with goals  Agree with vision  Together  Facts
and test and time

Step 3: Develop positive

attitudes Decisive, independent, Stimulating, Supportive, willing, Thorough, persistent,
efficient, practical, enthusiastic, dramatic, dependable, reliable, orderly, serious,
Their strengths include: determined outgoing, personable agreeable industrious

Step 4: Identify tension areas

 Tendency to over  Lack of praise and  Don’t take time to  Quickness without
My behaviour which may cause control encouragement listen thoroughness
tension for them:  Don’t give them  Too ‘results’  Priority of time over  Too willing to take
enough freedom and oriented relationships on big risks
space to act

Step 5: Take versatility steps

Versatility steps I need to take:
 Be less controlling  Provide praise and  Be patient; less  Be patient; more
 Give freedom and encouragement direct thorough
space to act  Listen; be more  Focus on personal  Take more time to
flexible & concerned relationships; be gather facts in order
about people warmer... more open to minimise risk

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Sharpening your people skills

Developing your versatility with others if you are a High ‘I’

Step 1: Identify temperaments
through observation D I S C
Step 2: Understand relational    
needs    
How to relate:  Be direct  Be enthusiastic  Be relational  Be analytical
How to persuade:  Answer ‘what?’  Answer ‘who?’  Answer ‘why?’  Answer ‘how?’
How to lead:  Goals/results  Group/recognition  Group/relationships  Goals/quality
How to disagree:  Agree with goals  Agree with vision  Together  Facts
and test and time

Step 3: Develop positive

attitudes Decisive, independent, Stimulating, Supportive, willing, Thorough, persistent,
efficient, practical, enthusiastic, dramatic, dependable, reliable, orderly, serious,
Their strengths include: determined outgoing, personable agreeable industrious

Step 4: Identify tension areas

 Not results oriented  Tendency to reduce  Too quick  Lack of attention to
My behaviour which may cause enough their visibility  Lack of depth in detail
tension for them:  Too emotional  Lack of enthusiasm relationships  Impulsiveness
if it's not my idea

Step 5: Take versatility steps

 Be more results  Make them more  Slow down pace  Focus on
Versatility steps I need to take: oriented visible  Develop more in- details/facts
 Control my  Provide praise and depth relationships  Be less impulsive
actions/emotions encouragement for 
their ideas 


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Sharpening your people skills

Developing your versatility with others if you are a High ‘S’

Step 1: Identify temperaments
through observation D I S C
Step 2: Understand relational    
needs    
How to relate:  Be direct  Be enthusiastic  Be relational  Be analytical
How to persuade:  Answer ‘what?’  Answer ‘who?’  Answer ‘why?’  Answer ‘how?’
How to lead:  Goals/results  Group/recognition  Group/relationships  Goals/quality
How to disagree:  Agree with goals  Agree with vision  Together  Facts
and test and time

Step 3: Develop positive

attitudes Decisive, independent, Stimulating, Supportive, willing, Thorough, persistent,
efficient, practical, enthusiastic, dramatic, dependable, reliable, orderly, serious,
Their strengths include: determined outgoing, personable agreeable industrious

Step 4: Identify tension areas

 Too much small talk  Too slow  Lack of initiative  Too sensitive to
My behaviour which may cause  Being indirect,  Lack of enthusiasm  Indecisiveness criticism
tension for them: unwilling to change  Too people/small
talk oriented - not
concerned with task
details
Step 5: Take versatility steps
 Be more direct, less  Increase pace  Initiate more  Be less sensitive
Versatility steps I need to take: sensitive to what  Get ‘excited’ about  Be more decisive  Be more concerned
people think their ideas with task details
 Be more open to
change

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Sharpening your people skills

Developing your versatility with others if you are a High ‘C’

Step 1: Identify temperaments
through observation D I S C
Step 2: Understand relational    
needs    
How to relate:  Be direct  Be enthusiastic  Be relational  Be analytical
How to persuade:  Answer ‘what?’  Answer ‘who?’  Answer ‘why?’  Answer ‘how?’
How to lead:  Goals/results  Group/recognition  Group/relationships  Goals/quality
How to disagree:  Agree with goals  Agree with vision  Together  Facts
and test and time

Step 3: Develop positive

attitudes Decisive, independent, Stimulating, Supportive, willing, Thorough, persistent,
efficient, practical, enthusiastic, dramatic, dependable, reliable, orderly, serious,
Their strengths include: determined outgoing, personable agreeable industrious

Step 4: Identify tension areas

 Slower, more  Too much focus on  Don't let them know  My way is more
My behaviour which may cause methodical pace detail how I ‘feel’ correct than their
tension for them:  Unwillingness to  Too critical of their  Lack of concern for way
take on risks ideas developing a  Too critical of their
relationship work

Step 5: Take versatility steps

 Respond more  Be less detail/fact  Share my feelings  Be more open,
Versatility steps I need to take: quickly oriented  Develop a flexible to their way
 Take more risks  Be optimistic about relationship with  Acknowledge the
their ideas them quality of their work

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Sharpening your people skills

Developing Your Versatility

With: __________________________________________________________
My temperament type is: _________________________________________
Step 1: Identify temperaments through observation
Their temperament type is ____________________________________________________

Step 2: Understand relational needs

Their relational needs are: (page 32)
How to relate ______________________________________________________________
How to persuade ____________________________________________________________
How to lead ________________________________________________________________
How to disagree ____________________________________________________________

Step 3: Develop positive attitudes

Their strengths include: (page 34)
__________________________________________________________
__________________________________________________________

Step 4: Identify tension areas

My behaviour which may cause tension for them: (page 35)
______________________________________________________
______________________________________________________

Step 5: Take versatility steps

Versatility steps I should take: (page 36)
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________

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Sharpening your people skills

Developing Your Versatility

With: __________________________________________________________
My temperament type is: _________________________________________
Step 1: Identify temperaments through observation
Their temperament type is ____________________________________________________

Step 2: Understand relational needs

Their relational needs are: (page 32)
How to relate ______________________________________________________________
How to persuade ____________________________________________________________
How to lead ________________________________________________________________
How to disagree ____________________________________________________________

Step 3: Develop positive attitudes

Their strengths include: (page 34)
__________________________________________________________
__________________________________________________________

Step 4: Identify tension areas

My behaviour which may cause tension for them: (page 35)
______________________________________________________
______________________________________________________

Step 5: Take versatility steps

Versatility steps I should take: (page 36)
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________

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Sharpening your people skills

Developing Your Versatility – Group Exercise

My name: ________________ High point: ________________

Strengths: ________________ Weaknesses: ________________

Feedback from:
Name: _____________ _____________ _____________ _____________

High Point(s): _____________ _____________ _____________ _____________

Strengths I
appreciate most
about you:

Ways I can
complement
you:

How I best
relate and
communicate
with you:

Possible tension
areas between
us:

Versatility steps
I can take with
you:

Versatility steps
you can take
with me:

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Sharpening your people skills

Developing Your Versatility – Group Exercise

My name: ________________ High point: ________________

Strengths: ________________ Weaknesses: ________________

Feedback from:
Name: _____________ _____________ _____________ _____________

High Point(s): _____________ _____________ _____________ _____________

Strengths I
appreciate most
about you:

Ways I can
complement
you:

How I best
relate and
communicate
with you:

Possible tension
areas between
us:

Versatility steps
I can take with
you:

Versatility steps
you can take
with me:

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Sharpening your people skills

Appendix I: Definitions of the words in the Passport

Standard dictionary definitions of words used in the PASSPORT. British spelling.
Active Dependent
Disposed to take action or effectuate change. Relying on or requiring the aid of another for support.
Adventurous Detailed
Inclined to undertake new and daring enterprises. Characterised by abundant use of detail or thoroughness of
Affable treatment.
Easy and pleasant to speak to; approachable. Diplomatic
Analytical Using or marked by tact and sensitivity in dealing with others.
Reasoning or acting from a perception of the parts and Direct
interrelations of a subject. Straightforward and candid; frank.
Audacious Directive
Fearlessly, often recklessly daring; bold. To direct, indicate, or guide.
Autonomous Discreet
Independent in mind or judgement; self-directed. Exercising or showing prudence and wise self-restraint in
Calm speech and behaviour.
Not excited or agitated; composed. Easy going
Captivating Not rigorous, demanding, or stressful.
To attract and hold by charm, beauty, or excellence. Emotional
Categorical Marked by or exhibiting emotion.
Being without exception or qualification; absolute Enthusiastic
Challenging Having great excitement for or interest in a subject or cause.
Testing one's abilities or resources in a demanding but Firm
stimulating undertaking. Not easily moved; mind made up
Charming Flexible
The power or quality of pleasing or delighting. Responsive to change; adaptable.
Communicative Foresighted
Inclined to communicate readily; talkative. Care in providing for the future; prudence.
Compassionate Friendly
Pitying for another’s suffering; merciful Favourably disposed; not antagonistic.
Competitive Gentle
Liking A test of skill or ability. Mild mannered; not harsh or forceful
Compliant Happy
Disposed or willing to comply; submissive. Enjoying, showing, or marked by pleasure, satisfaction, or joy.
Confident Hesitant
Marked by confidence in oneself; self-assured. To be slow to act, speak, or decide.
Conformist Humorous
A person who uncritically or habitually conforms to the Employing or showing humour; witty.
customs, rules, or styles of a group. Impelling
Conscientious To urge to action through moral pressure.
Thorough and assiduous. Impulsive
Conciliatory Inclined to act on a sudden wish or urge rather than thought.
A person who wins over or reconciles another Inactive
Conventional Not tending to be active.
Conforming to established practice or accepted standards; Independent
traditional. Free from the influence, guidance, or control of another or
Convincing others; self-reliant.
Believable; plausible. Influenced
Cooperative Swayed by the moral power of another.
Marked by willingness to work or act together toward a Innovative
common end or purpose. introduces (something new) for or as if for the first time.
Decisive Inquisitive
Characterised by decision and firmness; resolute. Inclined to investigate; eager for knowledge.
Demonstrative Introverted
Given to or marked by the open expression of emotion. One whose thoughts and feelings are directed toward oneself.

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Sharpening your people skills

Leader Radical
One who is in charge or in command of others. Departing markedly from the usual or customary.
Listener Rapid
Makes an effort to hear (understand) something. Moving or acting with great speed; swift.
Logical Realistic
Capable of reasoning in a clear and consistent manner. Expressing an awareness of things as they really are.
Loyal Reflective
Faithful to a person, an ideal, a custom, a cause, or a duty. Thoughtful
Mellow Relaxed
Relaxed and unhurried; easygoing. Easy and informal in manner.
Mild Reserved
Not harsh or severe; gentle Marked by self-restraint and reticence.
Moderate Restrained
Being within reasonable limits; not excessive or extreme. To hold back or keep in check; controlled.
Modest Reticent
Free from showiness or ostentation; unpretentious. The state or quality of being reluctant (disinclined).
Negotiator Rigid
Discusses a subject to reach agreement Marked by a lack of flexibility; rigorous and exacting.
Non-conformist Risk taker
Someone To expose to a chance of loss or damage; hazard.
Observant Satisfied
Quick to perceive or apprehend; alert. Filled with satisfaction; content.
Obstinate Self controlled
Stubbornly adhering to an attitude, an opinion, or a course of In control of one's emotions, desires, or actions by one's own
action. will.
Optimistic Self confident
Expecting a favourable outcome. Trust or faith in oneself or one's own abilities.
Organised Sensible
Arranged; able to set up; to form into a whole Acting with or exhibiting good sense.
Original Serene
Productive of new things or new ideas; inventive. Unaffected by disturbance; calm and unruffled.
Patient Sociable
Capable of calmly awaiting an outcome or a result; not hasty Fond of the company of others.
or impulsive. Spontaneous
Peaceful Unconstrained and unstudied in manner or behaviour.
Undisturbed by strife, turmoil, or disagreement; tranquil. Stable
Peacemaker Consistently dependable.
One that makes peace, especially by settling disputes. Stubborn
Perfectionist Firmly resolved or determined; resolute.
Displeased with anything that does not meet extremely high Suspicious
standards. Inclined to a feeling of doubt or mistrust
Persistent Systematic
Refusing to give up or let go; persevering obstinately. Purposefully regular; methodical.
Persuasive Thoughtful
Tending or having the power to convince others. Showing heed for the well-being or happiness of others;
Pessimistic anticipating their needs or wishes.
A tendency to stress the negative or unfavourable. Thorough
Planner Painstakingly accurate or careful.
Decides and arranges to do things Timid
Precise Lacking self-confidence; shy.
Exact, as in performance, execution, or amount; accurate or Tolerant
Inclined to recognise and respect the rights, beliefs, or
correct.
Predictable practices of others.
To act in a way known in advance. Verbose
Prudent Marked by or having a disposition to talk; wordy.
Careful in regard to one's own interests; provident. Vulnerable
Exposed; liable of being hurt emotionally; open
DISC Teamwork, Rev. 12_2016_KC 46
Sharpening your people skills

Appendix II: Seminar evaluation

(Optional) Name _______________________________________________________________

1. In what way do you feel this seminar has been of help to you personally?

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

2. What three things will you do differently as a result of this seminar experience?

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

3. What changes would you make to improve the overall impact of the seminar?

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

4. Please rate the overall effectiveness of the seminar: (circle one)

Poor Below Average Average Above Average Excellent

5. What improvements would you recommend for the manual to help your understanding and
application?

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________
DISC Teamwork, Rev. 12_2016_KC 47