NARRATIVE REPORT

ON THE JOB TRAINING

UNDERTAKEN AT

DEPARTMENT OF AGRARIAN REFORM

Diliman, Quezon City

A Report Submitted to the Faculty of

COLLEGE OF BUSINESS
University of Rizal System
Rodriguez, Rizal

In Partial Fulfillment of the Requirements for the

Course Bachelor of Science in Business Administration
Marketing management

MARIEL S. RAFOLS

MARCH 2018
 CURRICULUM VITAE

MARIEL S. RAFOLS
B- 12 L- 76 Ph1A Kasiglahan Village San jose, Rodriguez Rizal
+639-074-705-249 ● mariel_rafols@ymail.com

Personal Information:
Age: 21 years old
Date of Birth: January 12,1997
Birth Place: Manila
Citizenship: Filipino
Gender: Female
Civil status: Single
Height: 5’7
Weight: 56 kg’s
Civil Status: Single
Religion: Roman Catholic
Father: Salamon B. Rafols
Mother: Maria Lita S. Rafols

Education attainment: School attended

Tertiary: Bachelor in Science in Business 2014 - Present
Administration, Major in Marketing Management
University of Rizal System

Secondary: Kasiglahan Village National High School 2010-2014

Rodriguez, Rizal

Primary :Kasiglahan Village Elementary School 2004- 2010

Rodriguez, Rizal

Organizational Affiliation:
Organization Position Year
Junior Marketing Management Association Member 2016- 2018
URS Background

A. University Vision

The Leading University in human resource development

Knowledge and technology generation

and environmental stewardship.

B. University Mission

The University of Rizal system is committed to nurture and produce

upright and competent graduates and empowered community through

relevant and sustainable higher professional and technical, instruction,

research, extension and production services.

C. University core values

R - esponsiblity

I - ntegrity

S - ervice

E - xcelence

S - ocial responsiblity

D. Program goals

1. Convey ideas clearly both oral and written in English

2. Prepare and analyze and develop reports, proposal and concept

paper

3. Demonstrate the values of fairness, transparency, accountability,

hard work, honesty, patience, diligence, innovativeness and risk taking.

4. Apply the principles of the different forms of communication.

5. Develop the ability to access, receive, disseminate instruction using

information technology

iv

6. Perform quality work

7. Understand the concept and principles of good interpersonal

relations

8. Develop a personality

9. Participate actively in business associations and company with their

policies and obligations.

10. Demonstrate leadership qualities and responsible citizenship.

11. Conduct environmental scanning.

12. Conduct feasibility study and other business research plan.

13. Explain the concept, approaches and techniques of environmental

conversation.

14. Know and understand the country’s national development thrusts,

concerns and socio economic indicators.

 MONTH: NOVEMBER THE FOLLOWING TASKS
WEEK NO. 1 WERE PERFORMED
(WEEKLY)
Date: NOVEMBER 23 Photocopy
Time In: 7:05 forawrding documents to other
Department
Time out: 5:07
Receiving Phone calls
Hours spent: 9HRS 12MINS
Date: NOVEMBER 24 Forwarding documents to
Time In: 7:20 other Department
Receiving phone calls
Time out: 5:00
Hours spent: 9HRS Photocopy

MONTH: NOVEMBER THE FOLLOWING TASKS

WEEK NO. 2 WERE PERFORMED
(WEEKLY)
Date: NOVEMBER 27 Encoding Files
Time In: 7:39 Forwarding documents to
Time out: 5:00 other Department
Hours spent: 9HRS Receiving Phone calls
Date: NOVEMBER 28 Filling Confidential
Time In: 12:51 Receiving Phone calls
Time out: 5:04 Photocopy
Hours spent: 4HRS
Date: NOVEMBER 29 Receiving phone calls
Time In: 1:17 Forwarding documents to
Time out: 5:04 other Department
Hours spent: 4 HRS Photocopy

MONTH: DECEMBER THE FOLLOWING TASKS

WEEK NO. 3 WERE PERFORMED
(WEEKLY)
Date: DECEMBER 4 Encoding Memorandum and
Time In: 12:28 Requested letter
Time out: 5:11 Receiving Phone calls
Hours spent: 4 HRS Photocopy
Date: DECEMBER 5 Forwarding documents to
Time In: 1:01 other department
Time out: 5:22 Encoding files
Hours spent: 4 HRS Photocopy
Date: DECEMBER 6 Encoding files
Time In: 8:01 Receiving Phone calls
Time out: 5:00 Filling Confidential files
Hours spent: 8 HRS
Date: DECEMBER 11 Photocopy
Time In: 8:26 Encoding files
Time out: 5:04 Receiving Phone calls
Hours spent: 7 HRS 34 MINS

MONTH: DECEMBER THE FOLLOWING TASKS

WEEK NO. 4 WERE PERFORMED
(WEEKLY)
Date: DECEMBER 12 Filling Confidential files
Time In: 12:51 Photocopy
Time out: 5:20 Receiving phone calls
Hours spent: 4 HRS
Date: DECEMBER 13 Forwarding document to other
Time In: 8:39 Department
Time out: 12:15 Encoding files
Hours spent: 7 HRS 21 Receiving phone calls
MINS
Date: DECEMBER 14 Encoding files
Time In: 12:57 Photocopy
Time out: 5:08 Forwarding documents to
Hours spent: 4 HRS other Department
Date: DECEMBER 15 Receiving phone calls
Time In: 8:28 Photocopy
Time out: 5:01 Encoding files
Hours spent: 7 HRS 32
MINS

MONTH : DECEMBER THE FOLLOWING TASKS

WEEK NO. 5 WERE PERFORMED
(WEEKLY)
Date: DECEMBER 18 Forwarding documents to
Time In: 7:58 other Department
Time out: 5:14 Receiving phone calls
Hours spent: 8 HRS Encoding files
Date: DECEMBER 19 Photocopy
Time In: 9:30 Encoding files
Time out: 5:04 Filling Confidential files
Hours spent: 6 HRS 30
MINS
Date: DECEMBER 20 Forwarding documents to
Time In: 12:20 other Department
Time out: 6:05 Reveiving phoe calls
Hours spent: 4 HRS Photocopy
Date: DECEMBER 21 Encoding files
Time In: 8:52 Photocopy
Time out: 5:01 Forwarding documents to
Hours spent: 8 HRS other Department

MONTH DECEMBER THE FOLLOWING TASKS

WEEK NO. 6 WERE PERFORMED
(WEEKLY)
Date: DECEMBER 22 Photocopy
Time In: 8:46 Encoding files
Time out: 5:10 Receiving Phone calls
Hours spent: 7 HR 14 MINS
Date: DECEMBER 27 Receiving phone calls
Time In: 7:31 Photocopy
Time out: 5:04 Encoding files
Hours spent: 9 HRS
Date: DECEMBER 29 Forwarding documents to
Time In: 8:21 other Department
Time out: 5:06 Receiving phone calls
Hours spent: 7 HRS 39 Encoding files
MINS

MONTH:JANUARY THE FOLLOWING TASKS

WEEK NO. 7 WERE PERFORMED
(WEEKLY)
Date: JANUARY 3 Encoding files
Time In: 8:04 Photocopy
Time out: 5:02 Forwarding documents to
Hours spent: 7 HRS 56 other Department
MINS
Date: JANUARY 5 Filling Confidential files
 Time In: 8:26 Photocopy
Time out: 5:02 Receiving phone calls
Hours spent: 7 HRS 34
MINS
Date: JANUARY 8 Receiving phone calls
Time In: 9:32 Forwarding documents to
Time out: 5:12 other Department
Hours spent: 7 HRS 28MINS Photocopy

MONTH: NOVEMBER THE FOLLOWING TASKS

WEEK NO. 8 WERE PERFORMED
(WEEKLY)
Date: JANUARY 10 Filling Confidential files
Time In: 8:51 Photocopy
Time out: 5:11 Receiving phone calls
Hours spent: 7 HRS 9 MINS
Date: JANUARY 11 Forwarding documents to
Time In: 1:11 other Department
Time out: 5:00 Receiving phone calls
Hours spent: 6 HRS 30 MINS Photocopy
Date: JANUARY 10 Receiving phone calls
Time In: 8:49 Forwarding documents to
Time out: 1:59 other Department
Hours spent: 7 HRS 11 MINS Photocopy
Date: JANUARY 11 Filling Confidential files
Time In: 1:11 Photocopy
Time out: 5:01 Receiving phone calls
Hours spent: 3 HRS 49
Date: JANUARY 15 Receiving phone calls
Time In: 8:01 Forwarding documents to
Time out: 5:04 other Department
Hours spent: 8 HRS Photocopy

MONTH: NOVEMBER THE FOLLOWING TASKS

WEEK NO. 9 WERE PERFORMED
(WEEKLY)
Date: JANUARY 16 Forwarding documents to
Time In: 1:04 other Department
Time out: 5:24 Receiving phone calls
Hours spent: 4 HRS Photocopy
Date: JANUARY 18 Filling Confidential files
 Time In: 12:51 Photocopy
Time out: 5:07 Receiving phone calls
Hours spent: 4 HRS
Date: JANUARY 19 Forwarding documents to
Time In: 8:08 other Department
Time out: 4:24 Receiving phone calls
Hours spent: 7 HRS 36 MINS Photocopy
Date: JANUARY 22 Photocopy
Time In: 8:51 Encoding files
Time out: 5:03 Receiving Phone calls
Hours spent: 7 HRS 9 MINS
Date: JANUARY 24 Filling Confidential files
Time In: 8:09 Photocopy
Time out: 5:02 Receiving phone calls
Hours spent: 7 HRS 51 MINS

MONTH: JANUARY THE FOLLOWING TASKS

WEEK NO. 10 WERE PERFORMED
(WEEKLY)
Date: JANUARY 29 Photocopy
Time In: 8:25 Encoding files
Time out: 5:01 Receiving Phone calls
Hours spent: 7 HRS 35 MINS
Date: JANUARY 30 Forwarding documents to
Time In: 11:14 other Department
Time out: 5:00 Receiving phone calls
Hours spent: 4 HRS 46 Photocopy
MINS
Date: JANUARY 31 Receiving phone calls
Time In: 9:04 En Photocopy
Time out: 5:01 Encoding files
Hours spent: 7 HRS 56 MINS
Date:
Time In:
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Date:
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MONTH THE FOLLOWING TASKS WERE

WEEK NO. 11 PERFORMED
(WEEKLY)
Date:
 Time In:
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Hours spent:
Date:
Time In:
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Date:
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 Chapter I

INTRODUCTION

On-the-Job Training (OJT) is a form of training taking place in a normal working

situation. On-the-job training, sometimes called direct instruction, is one of the earliest
forms of training. It is a one-on-one training located at the job site, where someone who
knows how to do a task shows another how to perform it. It is a frequently used method
of training because it requires only a person who knows how to do the task and the
tools the person uses to do the task. Office practicum is an avenue for applying,
enriching and enhancing the acquired knowledge in the school in their particular field of
endeavor. It is a way of changing the student’s outlook in life through exposure in the
performance of actual work relevant to IT that may serve as a stepping-stone for future
career. It develops interpersonal relationship with other employees within the
cooperating agency. For this matter, I need to motivate myself to make this work be
successful and done well. But for us to feel more approve from being successful in this
work, we should also have knowledge from what we have done in our training.
Complying this subject, practicum, may have a very big part of my career in being a
Bachelor of Science Major in Human Resource Development Student. It is serve as our
stepping-stone to achieve our goals. It may help me to improve my skills and learning. It
helps me to understand more about my chosen career which is to develop more of my
ability to approach other. To have a good relationship to others and also how to manage
my patience whenever how hard my work is.
 Chapter II

OBJECTIVES

 Develop an improve business skills in communication, technology Quantitative

reasoning, and teamwork.

 Observe and participate in business operations and Professional Company

where my Skills and Knowledge can add to its achievements.

 My Goal is to work with most up-to-date Technologies and Professional company

where my Skills and Knowledge can add to its achievements.

 To pursue long-standing career in a professional organization enabling company

objectives of development, customer satisfaction and service industry.

 Along with assets such as honesty, faithfulness and struggle for perfection, I

will add worth and strength to any employer empowering me or a team which I

am part of.
 Chapter IV

ON-THE-JOB TRAINING ACTIVITIES

I am Mariel Rafols, 4th year student from the College of Business in

University of Rizal System Rodriguez Campus, taking up Bachelor of Science Major in

Marketing Management course. On November 23, 2017, was the day that I have started

my OJT at the Department of Agrarian Reform. I was with New Era University student

and we were in the same department which was in BLTI Monitoring Department.

first I'm nervous that I might mistake those who order me I don’t have any idea on

what we are going to do in this department. I was thinking about the work that might be

assigned to me I also experience how to operate a Xerox machine at first, I don’t know

how to use it but when one of the employees taught me how to operate it and I also

experience to answer their phone calls, every time I answer the phone, the caller will

look one of the employee, then I’ll just call their names, then who ever came in the table

to get the phone, because I need to remember a lot of things.

The next day, Mam Marivic taught me how to encode those paper works like

Memorandum and Requested letter I learned a lot of things in my OJT, some of it I

adopt and apply to myself and some of it helps develop my skills and enhance my

knowledge. I was so thankful that I have my OJT in this office. I learn to be more patient

in every task that given to me, to be nice and humble in every person I interact and

most of all to love my work.

As day pass, I get comfortable to me to other employee because all of the employees

are very kind to us and sometimes they are very funny which made us laugh and feel
happy in our department. when it’s already time of our out, we also say goodbye to

them as a respect. I really appreciated the effort that they accepted me and considered

me as their co- employee.

 Chapter 6

PROBLEM ENCOUNTERED