Room No 11, Bail Bazar, Jhetha Compound, Haji

Malang Road, Kalyan West Dist. Thane,

Zip code - 421301
7506452232/ 7977306375
Email: –sumairnaik@gmail.com
Sumair Iqbal Naik

CAREER OBJECTIVE:

· To work in focused and dynamic organization, to prove myself have some great qualities and work skills and
key skills. To get the higher position and help organization to grow.

PERSONAL DETAILS:
Name : Sumair Iqbal Naik
Date of Birth : 29th July 1995
Languages Know : English, Marathi, Hindi, Urdu
Mobile Number : 7506452232 / 7977306375
E-Mail Id : sumairnaik@gmail.com

EDUCATION QUALIFICATION:

 B.COM Appeared (III Year) Waiting for final year result.

 Successfully Completed H.S.S from Mumbai Board.
 Successfully Completed S.S.C from Mumbai Board.

WORK EXPERIENCE:

 Present Work Status:

· Intelenet Global Services From 23-March’17 to Present

Designation: MIS Executive in Operation Department (Key Skill- MS-Excel, Functions, Formulas)

Achievements:

· Awarded for “Best MIS Support” for month of Jul’17, Aug’17 & Oct’17.
· Awarded as the “Best Performer in MIS” from Jan’18 to Jun’18.

Job Role: Handling Inbound Outbound and Backend Process for One Assist.

 Generate timely and accurate reports for analysis. Creating MIS/ Dashboard report and presenting it to
the concern Department.
 Implement and analysis data to create daily, weekly, monthly, and quarterly reports
 Managing the Monthly, Weekly & Daily Report Creating in MS-Excel through in-depth analysis and
producing the actionable information.
 Preparing the Agent wise productivity report.
 Implement practices and metrics to improve operational efficiencies
 Generating & maintaining day to day MIS Data and updating the management.
 Determined required data by analysing MS-Excel databases and created customized reports.
 Preparing process wise billing data for different locations.
 Shrinkage & Attrition Report.
 Daily Operational & Client Ad-hock Activity and Daily Requirement.
 Process Improvement and Automation.
Previous Job Status:

 First Source Solution Limited From 8-April’14 To 15-January’16

Designation: Customer Service Executive.

· Start Working with First Source Limited as a CSA (Customer Service Executive) from
8-April-2014 to 15-January-2016

Job Role: Taking a call in OUT-BOND Process (Make a call to a customer and explain the offer and account
details and take a feedback about the bank)

 One Point One Solution Limited From 23-July’16 To 22-March’17

Designation: MIS Executive (Operation Department)

Job Role: Handling & Preparing Client Requirements from Different Process.
 Upload Data on Daily Bases on Dialler.
 Daily Reports and Dashboard.
 Preparing FTD & MTD Reports as per the requirement.
 Process Wise Billing Reports.
 Shrinkage & Attrition Report.
 Client Requirement on Daily Bases & Monthly Bases.

OTHER QUALIFICATION & KEY SKILL:

· Good Communication and Team Work Skill.
· Computer Course: Office Auto Motion Course from Advance Computer Classes in 2010
· Robotics, Automation and Data Analytics Course by RUHH-ROBOTICS (MINI Tab, Blue Prism, UI Path,
Automation Anywhere, etc.)
· Good Knowledge Of MS-Office, MS-Excel (VLOOKUP, H-lookup, Pivot Table, Data Analysis, Report
Creating, Creating Templates, and Many More formula's)

Declaration:

There by declare that the above-mentioned information is true to the best of my knowledge and belief.

SUMAIR IQBAL NAIK