MCQ’s on

Operations and Supply Chain Management

Q.1. Operations Management is a ………. process.

a) Translation b) Transformation
c) Transaction d) Transtion

Ans.: b

Q.2. Which of these Managers would be least likely to be considered in an operations

management role within an organization?

a) Production Manager b) Reservations Manager

c) Financial Risk Manager d) Quality Manager

Ans.: b
Q.3. Which of these would an operations manager not be responsible for?
a) Safety and maintenance b) Sales and marketing
c) Selecting suppliers d) Recruiting employees

Ans.: d
Q.4. What is perfect Order
a) Simultaneous achievement of relevant customer metrics
b) An order that arrives on time
c) An order that arrives undamaged
d) An order that is easy for the receiver to till

Ans.: a
Q.5. Quality is defined by the customer is
a) An unrealistic definition of quality
b) A user-based definition of quality
c) A manufacturing-based definition of quality
d) A product-based definition of quality

Ans.: b
Q.6. Which of the following is not one of the major categories of cost associated with
quality?

a) Prevention costs
b) Appraisal costs
c) lntemal failures
d) They all are major categories of cost associated with quality

Ans: d
Q.7. According to the manufacturing-based definition of qaulity

a) Quality is the degree of excellence at an acceotable price and the control of

variability at an acceptable cost
b) Quality depends on how well the product fits patterns of consumer preferences
c) Even though quality cannot be defined
d) Quality is the degree to which a specific product conforms to standards

Ans.: d
Q.8. At the following costs are likely to decrease as a result of better quality except
a) Customer dissatisfaction costs b) Maintenance costs
c) Scrap costs d) Warranty and service costs

Ans.: b
Q.9. Inspection, scrap, and repair are examples of
a) Internal costs b) External costs

c) Costs of dissatisfaction d) Societal costs

Ans: b
Q.10. Total Quality Management emphasizes
a) the responsibility of the Quality Control staff to identify and solve all quality
related problems
b) a commitment to quality that goes beyond internal company issues to suppliers and

customers
c) a system where strong managers are the only decision makers
d) a process where mostly statisticians get involved
Ans: b
Q.11. Process selection is primarily considered during
a) Planning b) Organizing
c) Leading d) Controlling

Ans.: a
Q.12. The type of operating being carried out by an organization depends upon
a) Degree of Standardization b) Volume of output
c) Demand d) Both (A) (B)

Ans.: d
Q.13. Repetitive processing results in output that is
a) Highly Standardised b) Highly Customised

c) Partially Customised d) Only Customised

Ans.: c
Q.14. Process selection is primarily considered during:
a) Planning b) Organizing
c) Leading d) Controlling

Ans.: a
Q.15. The type of operation being carried out by an organization depends upon:
a) Degree of standardization b) Volume of output
c) Demand d) Both (a) and (b)
Ans.: d
Q.16. Job shop and batch processing are differentiated on the basis of:
a) Job requirements b) Degree of standardization

c) Volume of output d) Both (b) and (c)

Ans.: d
Q.17. Product layout is preferably used for.
a) Repetitive processing b) Intermittent processing
c) Both (a) and (b) d) Neither (a) nor (b)

Ans.: b
Q.18. Process layout is used for:
a) Repetitive processing b) Intermittent processing
c) Both (a) and (b) d) Neither (a) nor (b)

Ans: a

Q.19. The most significant advantage of U-shaped layout is:

a) Cost minimization b) Easy handling of process
c) Increased flexibility in work d) All of the given options

Ans: c
Q.20. The goal of motion study is to achieve:

a) Cost minimization b) Maximum efficiency

c) Profitability d) All of the given options

Ans.: b
Q.21. Production planning deals with
a) What production facilities are required and how these facilities should be laid out in
space available ?

b) What to produce and when to produce and where to sell ?

c) What should be the demand for the product in future ?
d) What is the life of the product ?
Ans.: a
Q.22. Production planning will be effective when it is done
a) By a group of planners b) By an individual

c) Progressively d) Combination of (a), (c). and (b)

Ans.: c
Q.23. Last stage of production planning, where production activities are coordinated and
projected on a time scale are referred as
a) Scheduling b) Loading
c) Expediting d) Routing

Ans.: a
Q.24. Scheduling indicates
a) Total cost of production
b) Total material cost
c) Which resource should do which job and when

d) The flow line of materials

Ans.: c

Q.25. Scheduling deals with

a) Number of jobs to be done on a machine
b) Number of machine tools used to do a job

c) Different materials used in the product

d) Fixing up starting and finishing times of each operation and doing a job

Ans.: d

Q.26. The study of relationship between the load on hand and capacity of work centers is

known as
a) Scheduling b) Loading
c) Routing d) Controlling
Ans.: b

Q.27. One of the objective of loading is

a) To finish the job as early as possible

b) To minimize the material utilization
c) To improve the quality of product
d) To keep operator idle time, material waiting time and anciliary machine time at
minimum

Ans: d
Q.28. Method used in scheduling a project is
a) A schedule of break-down of order b) Outline master programme
c) PERT and CPM d)Schedule for large and integrated work

Ans: c

Q.29. Production planning in the intermediate range of time is known as

a) Production planning b) Long range production planning
c) Scheduling d) Aggregate pIanning

Ans: d

Q.30. One of the requirements of aggregate planning is

a) Both output and sales should be expressed in a logical overall unit of measuring
b) Appropriate time period
c) List of all resources available.
d) List of operation required

Ans.: a