MIRAFLOR A.

PONTERAS

CARRIER OBJECTIVE

To be part of a company that indulges professional growth which provides

challenging career while allowing me to utilize my knowledge and skills

EXPERIENCE

+639222844008 OFFICE STAFF / SECRETARY - DLH Lending, Inc.

March 2017 – PRESENT

►Communicate with employees, customers, answer question or explain

Banhigan, Badian, Cebu Philippines 6031
gretchenponteras30@gmail.com
information and take orders.
► Answering phone calls, direct calls and messages.
► Do daily sales Report and monthly Reports.
► Maintain and update filling and mailings.
► Follow – up court cases of customers and attend hearings.
► Audit collector’s area and daily collections.
►Encoder customers data and transaction.

SUPERVISOR – CP Chowpan Bakeshop

Bachelor of Science in Commerce
Major in Marketing (Undergraduate)
Southwestern University
2006- 2012
Leadership
Communication skills
Nov. 2015 – March 2017
► Audit stores daily sales report and supplies.
► Do monthly sales report and inventory.
► Supervised Employee.
► Collect daily sales in all branches(5).
► Roving every branches (5) daily.
► Make memo and take orders.
► Maintain cleanliness of the store.

Additional Skills: RECEPTIONIST - Honey Hunt House Pension & Cafeteria

Expert in Microsoft office March 2013 – December 2014
(Excel, Word)
► Accounting.
► Document p ► Document processing.
► Attend Hotel seminars.
► Maintain Hotel Harmony.
English ► Handle reception desk to provide information.
► Perform administrative duties.
► Supervised housekeeping to ensure cleanliness of the hotel.
► Handle customer registration and inquiry.
► Communicate with employees.

RECEPTIONIST – Cebu International Golf & Resort

June 2010 – Nov. 2010

► Handle customer registration and collect payment.

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winners.
► Make schedule for the golf play
► Make daily sales report and monthly report.
► Make memo and issued certificate for the Golf player tournament
Winners.
► Maintain customer service.

CENTRAL SUPPLY ROOM – CLERK (Working Scholar)

Sacred Heart Hospital –Southwestern University
October 2006 – October 2009

► Issues supply to specific departments and ensure that we provide

appropriate and safety sheets and materials.
► Determine if inventory quantities are sufficient notifies purchasing
Department to order more materials when necessary.
► Maintain approachable customers service attitude.
► Perform inventory monthly or as needed.