Documente Academic
Documente Profesional
Documente Cultură
THE GLOBAL
2000
BIGGEST
AND BEST
COMPANIES
CAN VISA
KILL OFF CASH?
ALPHA ACTIVIST HONDA
BILL ACKMAN LEARNS TO FLY
“WE’RE BUILDING HALL OF FAME
SOMETHING WE WANT TO
OWN FOR YEARS.” CEOs
BABY
BUFFETT
WALL STREET’S LOUDMOUTH BANKED OVER $1 BILLION LAST YEAR.
NOW HE’S QUIETLY CREATING THE NEXT BERKSHIRE HATHAWAY.
(WANT IN?)
In the lead role: John Travolta, movie legend and aviation aficionado. Guest star: the legendary North American X-15
that has smashed all speed and altitude records and opened the gateway to space. Production: Breitling, the privileged
partner of aviation thanks to its reliable, accurate and innovative instruments – such as the famous Chronomat, the
ultimate chronograph. Welcome to a world of legends, feats and performance.
B R EIT L ING.COM
WELCOME TO MY WORLD
CHRONOMAT 44
learn more at microsoftcloud.com
Research that once took years now happens in hours.
Using Microsoft Azure and HDInsight, scientists and
engineers at Virginia Tech harness supercomputing
power to analyze vast amounts of DNA sequencing
data and help deliver lifesaving treatments. This cloud
makes data make a difference.
ON THE COVER
82 | BILL ACKMAN 2.0
Activism gets the headlines on Wall Street, but its boldest
practitioner, Bill Ackman, is quietly pivoting to a second act that
has more in common with Warren Buffett than Carl Icahn.
BY ANTOINE GARA
LEADERBOARD
18 | SEATING CHART: MAYWEATHER VS. PACQUIAO
The A+ list of Wall Street and Hollywood, sports and entrepreneurship
fought for the best seats in the house.
20 | RICHEST BY STATE: ALABAMA
The wealthiest man in Alabama is big in the South—and in
South America, too. Plus: the five richest rappers.
22 | LUXURY LINEAGE: THE ARMANI SUIT
A history of the most elegant item a man can put on.
24 | FAREWELL TOAST
Victoria’s Secret’s Les Wexner on the late A. Alfred Taubman.
26 | SEAL THE DEAL
A very brief briefcase for when you really mean business.
Plus: a $150,000 Titanic deck chair, suitable for rearranging.
30 | CONVERSATION
Reader hosannas greet the miraculous resurrection of the Twinkie.
THOUGHT LEADERS
32 | OPINION // AVIK ROY
Improving Marco Rubio’s tax reform plan.
STRATEGIES
40 | MAGIC TOUCH
Ten years ago touchscreen pioneer David Caldwell narrowly missed a
chance to revolutionize consumer electronics. Can his latest
invention bring redemption?
BY JOANN MULLER
46 | BENTLEY ON A ROLL
Amid chaos at parent company Volkswagen, could the venerable
British automaker’s CEO get a second shot at the top?
BY MARK EWING
TECHNOLOGY
48 | THE GOOGLE FOR THE BROKEN WEB
If you could expose every flaw on every website, all at once,
wouldn’t that be a good thing? Not everyone agrees.
BY THOMAS FOX-BREWSTER
ENTREPRENEURS
56 | THE SIX-MINUTE LOAN
Banks still aren’t making enough small-business loans, so Kabbage is
quickly filling the void—at crazy high interest rates.
92 BY DARREN DAHL
Mercedes-Benz has reached a new era in performance, innovation and sportiness. Introducing the all-new 2016
Mercedes-AMG GT S. Handcrafted by a master engine builder, the 4.0-liter 503-hp bi-turbo V-8 engine is an
engineering masterpiece, and truly the embodiment of the “one man, one engine” AMG philosophy. This, along with its
ultra-light space frame and optimal weight distribution, makes for the most dynamic driving experience ever. The 2016
Mercedes-AMG GT S — designed for the open road, engineered to dominate the racetrack. Visit MBUSA.com/GTS
2016 Mercedes-AMG GT S shown in Solar Beam Yellow metallic paint with optional equipment. ©2015 Mercedes-Benz USA, LLC For more information, call 1-800-FOR-MERCEDES, or visit MBUSA.com.
May 25, 2015
INVESTING
64 | AN IMMINENT DISASTER FOR BONDHOLDERS?
Loomis, Sayles’ Dan Fuss has almost $5 billion positioned
for a credit market tornado. Read this before
putting money into bonds.
BY WILLIAM BALDWIN
FEATURES
BrandVoice
WITH ADP
The HR Guide To The Galaxy
(Or At Least Most Of The Earth) 90
121 | OK ROBOT
Decades of science fiction movies have trained us to fear robots.
In real life, robotics is evolving in a more interesting direction,
one where humans and machines collaborate to do more together
than they could do separately.
BY ALEX KNAPP
LIFE
140 | SPLENDOR IN THE GLASS
Can billionaire Alexander Vik produce a world-class wine at his
new luxury resort in Chile?
BY ANN ABEL
152 | THOUGHTS
121 On marriage.
EDITOR-IN-CHIEF
Steve Forbes
IN BRIEF
A New Level
CHIEF PRODUCT OFFICER
Lewis D’Vorkin
FORBES MAGAZINE
EDITOR
Randall Lane
EXECUTIVE EDITOR
Of Storytelling
Michael Noer BY LEWIS D’VORKIN
ART & DESIGN DIRECTOR
Robert Mansfield
FORBES DIGITAL
I have an unusual title in the world of traditional
media—chief product officer. It sounds right out of
VP, INVESTING EDITOR
Matt Schifrin Silicon Valley, but it fits what I do. Success in the news
MANAGING EDITORS business is no longer possible without a keen under-
Dan Bigman – Business, Bruce Upbin – Technology
SENIOR VP, PRODUCT DEVELOPMENT AND VIDEO
standing of the technology behind the journalism. I
Andrea Spiegel combine my interest in both to help develop, build,
EXECUTIVE DIRECTOR, DIGITAL PROGRAMMING STRATEGY
Coates Bateman
market and sell what we make—a digital platform,
ASSISTANT MANAGING EDITORS magazines, apps and more. Each has distinct features
Kerry A. Dolan, Luisa Kroll – Wealth or functionality, or products within products. More
Frederick E. Allen – LEADERSHIP
Loren Feldman –ENTREPRENEURS
than ever, they’re aimed at marketers. BrandVoice, our
industry-leading native ad program, is one of them. Last
Tim W. Ferguson FORBES ASIA
Janet Novack WASHINGTON month I made ten sales calls in San Francisco and Los
Michael K. Ozanian SPORTSMONEY Angeles. Native got all the attention—with BrandVoice
Mark Decker, John Dobosz, Deborah Markson-Katz DEPARTMENT HEADS
Avik Roy OPINIONS
in print on everyone’s mind as much as digital.
Jessica Bohrer EDITORIAL COUNSEL That marketplace reality makes perfect sense. Maga-
BUSINESS zines never really had an audience problem. Readers love
Mark Howard CHIEF REVENUE OFFICER them. They like the ease of use, the concise packaging, the
Tom Davis CHIEF MARKETING OFFICER
Charles Yardley PUBLISHER & MANAGING DIRECTOR FORBES EUROPE
feeling of belonging to a larger community that supports a
Nina La France SENIOR VP, CONSUMER MARKETING & BUSINESS DEVELOPMENT publication’s mission. Magazines certainly have an adver-
Fred Poust SENIOR VP, CONFERENCES & BUSINESS DEVELOPMENT tiser problem. Blame the industry itself for that. It failed to
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Elaine Fry SENIOR VP, M&D, CONTINUUM
come up with exciting new ad products to make ad agen-
cies think twice before chasing digital eyeballs, which are
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Michael S. Perlis PRESIDENT & CEO
easier to target, track and measure.
Michael Federle CHIEF OPERATING OFFICER FORBES has developed a print ad product for the times.
Tom Callahan CHIEF FINANCIAL OFFICER Over the last four years we’ve run 50 two-column Brand-
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Will Adamopoulos CEO/ASIA FORBES MEDIA
Voice stories in our magazine. Each was written by a mar-
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Rich Karlgaard PUBLISHER related editorial content. In January we expanded the
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MariaRosa Cartolano GENERAL COUNSEL
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B.C. Forbes, Editor-in-Chief (1917-54)
Malcolm S. Forbes, Editor-in-Chief (1954-90) as part of an editorial package on retirement. In this issue
James W. Michaels, Editor (1961-99) ADP put together a two-page graphic as part of our Global
William Baldwin, Editor (1999-2010)
2000 package (see p. 90).
MAY 25, 2015 — VOLUME 195 NUMBER 7 I’ve always believed the mission of journalism is to
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AIRFRANCE.US
FACT & COMMENT — STEVE FORBES
“With all thy getting, get understanding”
GOOD NEWS
YOU WON’T RETIRE BROKE
BY STEVE FORBES, EDITOR-IN-CHIEF
THE MEDIA are full of stories that pany plans unless they specifically
all too many Americans are not saving opt out. Companies are also boosting
enough for retirement. Some alarm- matching contributions.
ists declare that more than eight out The real crisis involves retirement
of ten are financially unprepared for assets managed by government: the
their “golden years.” Accordingly, they underfunding of Social Security and the
conclude this crisis requires major truly abysmal underfunding of many
government intervention, ranging from state and local government pension
sharply boosting Social Security ben- plans. As the AEI paper states, “It took
efits to raising taxes on the rich and 401(k)-style plans just three years to
then sharing that money with those recover their financial-crisis losses, and
less rich. Wealth tax, anyone? today total assets are almost 37% above
But it turns out that the situation isn’t so dire after 2007 levels. Contrastingly, state and local government
all. A paper from the American Enterprise Institute, pensions are currently less than 5% above their 2007
“Why Americans Don’t Face a Retirement Crisis,” peak, despite benefit liabilities that have grown by 36%.”
written by two experts—Andrew Biggs, a former Government is manifestly not the solution here.
principal deputy commissioner of the Social Security Ronald Reagan was right: Government is the problem,
Administration, and Sylvester Schieber, a former chair especially its antigrowth policies.
of the Social Security Advisory Board—looks at the
facts instead of the politically motivated hype, cutting
through to the truly relevant data: what people have Unfounded Frankenfood Fears
actually saved for retirement, what they’ll get from
Social Security and what they’ll get from defined-ben- Antiprogress extremists never let the truth stand in the
efit plans (several million people are still covered by way of their goal to turn back the clock to a time when
those). The paper then goes on to compare all of that malnutrition and outright famine were the norm. Their
information with what Americans will need to main- relentless assault on genetically modified crops or or-
tain the standard of living to which they’ve become ac- ganisms (GM crops or GMO), so-called Frankenfoods,
customed during their working lives. The vast major- is an ongoing example of their destructive, fact-free ap-
ity of people are in decent shape. proach. One shudders to think of the global misery that
Retirement savings as a percentage of household would have ensued had these forces been around in the
earnings went up between 2007 and 2013, from 124% 1960s, when Norman Borlaug spearheaded the break-
to 128%. According to the Federal Reserve, in fact, throughs dubbed the Green Revolution, which enor-
these savings as a percentage of personal incomes have mously increased crop yields, particularly in India. There
been on the upswing since the Fed began tracking this and elsewhere more than a billion lives were saved,
data in 1981. Other surveys confirm that the combined people who would otherwise have been lost to hun-
total of all personal retirement assets as a proportion ger. Borlaug won the Nobel Peace Prize for his efforts.
of personal incomes has been moving up nicely. Today he’d be attacked as an antinature technomonster.
Moreover, the ongoing reforms of 401(k)s are help- Another instance of this antitechnology mind-set is
ing, especially the advent of the employee default the hullabaloo over honeybees. Extremist environmen-
option: Workers are automatically enrolled in com- talists have been making stinging statements that hon-
eybees, which pollinate our crops and plants, thereby nearly eliminating any popular Rio-Sweet and Rio Star
flowers, are in dire danger; that hive possible collateral damage to honey- pink grapefruit—that we consume
health is declining, as are honeybee bees and other nontargets. “There is routinely were derived this way.
populations. This, shout the alarmists, no pattern associated with neonicoti- Some of the skeptics about
requires government action, specifi- noid use and hive health issues,” Logo- modern genetic engineering
cally, banning a class of agrochemicals masini notes. “In many places where would remonstrate that using
called neonicotinoids. As happens all these chemicals are used widely, such “conventional,” or pre-molecular,
too often in this Luddite age, these as in Australia, hives are doing fine.” techniques adds no “foreign”
pesticides are actually a great advance Nonetheless, regulators, including— genes to the genome of the re-
because they help increase agricultural no surprise—the EPA, are waging war sulting plant. They’re wrong.
output, a necessity as world popula- against neonicotinoids. The EU, a Since the 1930s plant breed-
tions grow and people achieve higher bastion of this kind of deadly, know- ers have performed “wide cross”
standards of living. Nor are they nothing mentality, has banned them hybridizations, in which a large
harmful to humans—or honeybees. indefinitely. numbers of “foreign,” or “alien,”
The sky-is-falling cry of “Beepoca- Meanwhile, the assault on GMOs genes have been moved across
lypse!” is baloney. The greatest threat continues. The food chain Chipotle what used to be thought of as
to these critters is big government. recently announced that none of its “natural breeding boundaries” to
In a Forbes.com post, “Rash Regu- offerings will contain ingredients create plant varieties that cannot
lation Is What’s Really Threatening from GMOs. Henry Miller devas- and do not exist in nature....
Honeybees,” based on a comprehen- tates this piece of grandstanding in Wide-cross hybridizations and
sive study conducted by Angela Logo- the Forbes.com post “Chipotle: The radiation-induced mutagenesis
masini of the Competitive Enterprise Strangest Restaurant Menu Ever:” represent far more drastic “tin-
Institute, the record is set straight. Farmers and plant breeders kering with Nature” and create
ƀLJBee populations. Over the past half- have been selecting and hybrid- far greater attendant uncertainty
century honeybee populations have izing plants to enhance their about the results than the mod-
increased nicely around the world. desirable characteristics for mil- ern molecular techniques....
“American and European commercial lennia. Corn has been drastically Where does [all this] leave Chi-
hives have decreased largely because modified by selective breeding. potle’s “no genetic modification”
honey production moved to other Tomatoes and wheat and innu- promise? That should limit their
nations, where the number of hives merable other food plants have menu to wild berries, wild game,
has grown substantially.” There have similar histories. wild mushrooms and wild-caught
been health challenges in the U.S. and Another common technique fish and shellfish. Virtually all of
Europe, which beekeepers have been for creating new plant varieties, the other foods in our diets come
effectively battling. Survival rates, for which originated about a century from organisms that have been ge-
instance, have been improving and ago [my italics], is radiation mu- netically modified in some way.
are now near normal. tagenesis—subjecting seeds to What a weird world we live in
ƀLJNeonicotinoids. A target of extrem- radiation to scramble their DNA these days, where ignorant but influ-
ists, these insecticides are not villains and create mutants. Thousands ential voices thwart the very things
but heroes. They are a godsend, be- of plant varieties—including let- that can make life better, especially
cause they minimize the need to spray tuce, wheat, rice, oats and the for the poor and undernourished. F
plump cheeseburger, the corned beef sandwich fried pork cracklings tossed with peanuts and tive bargain. For desserts the cheesecake, the
and the brownie à la mode are definite winners. caramel deserves to be replicated everywhere. limoncello and the chocolate cake are inspired.
Singapore is the world’s first Smart Nation – one that’s small enough to be an exciting test-bed for new
innovations, yet big enough in vision and outlook to take a lead in using technology to tackle some of the world’s
most critical challenges. Even better, Singapore is now inviting innovators from around the world to join it in
finding breakthroughs, test-bedding them locally and eventually applying them globally.
World’s most
tightly packed US$22 billion
entrepreneurial government
ecosystem6 investment in R&D7
US$24 billion
World-ranked venture capital pool8
Universities
7,000 MNCs
Enjoy the world’s easiest Leverage the world’s fastest Access a skilled ICT Reach 600 million
Use Singapore as a
place to do business9 – broadband10 – nationwide workforce, more than people in the rest
Living Lab for new
register a company online in ultra-high speed 1Gbps access 146,000 strong of S.E. Asia
technologies
15 minutes
1
United Nations 2World Health Organization 3World Health Organization 4Arthur D. Little/UITP 5BP 6The Economist 72006-2015 8Asian Venture Capital Journal Research 2013 9World Bank 10Ookla
LeaderBoard May 25, 2015
SEATING CHART:
MAYWEATHER VS. PACQUIAO 18
RICHEST RAPPERS 20
LUXURY LINEAGE:
THE ARMANI SUIT 22
FAREWELL TOAST:
A. ALFRED TAUBMAN 24
JIMMY
KIMMEL
LATE-NIGHT
MARK HOST
WAHLBERG
ACTOR
JAKE GYLLENHAAL
STANLEY ACTOR
DRUCKENMILLER
$3.1 BILLION CLINT EASTWOOD
ACTOR
HEDGE FUNDS
DENZEL
WASHINGTON
ACTOR
PETER GUBER
18 | FORBES MAY 25, 2015 MANDALAY
ENTERTAINMENT
STEVE WYNN
$3.4 BILLION
CASINOS, HOTELS
PHILIP GREEN
$5.1 BILLION
RETAIL LEWIS
HAMILTON
F1 DRIVER
STEFFI GRAF
ATHLETE
PHILLIP
RUFFIN
$2 BILLION
CASINOS,
REAL ESTATE
BOB ARUM
BEYONCÉ
PAUL MUSICIAN MARY J. BLIGE BOXING PROMOTER
TUDOR MUSICIAN
JONES ANDREW
$4.6 BILLION BEAL
HEDGE FUNDS $11.7 BILLION
BANKS,
REAL ESTATE ANDRE LES MOONVES
AGASSI CBS CEO
ATHLETE
ROBERT DE NIRO
ACTOR
JAMES PACKER
$5.2 BILLION
CASINOS
ROBERT
KRAFT
$4.3 BILLION
NEW ENGLAND
PATRIOTS
BY MICHAEL SOLOMON
MICHAEL
MIKE TYSON KEATON KEVIN PLANK
ATHLETE ACTOR $3.1 BILLION
DONALD UNDER ARMOUR
TRUMP
$4.1 BILLION
NICKI MINAJ TV, REAL ESTATE
MUSICIAN
DIDDY TOM BRADY MAY 25, 2015 FORBES | 19
MUSICIAN ATHLETE
VINCENT VIOLA
+$330 MILLION
NET WORTH: $2 BILLION
Stock in his high-frequency-trading firm,
2. DR. DRE
$700 MILLION
ALL FIGURES AT THE TOP OF THIS AND SUBSEQUENT PAGES REPRESENT CHANGES IN WEALTH BETWEEN MAR. 17 AND APR. 7. SOURCES: INTERACTIVE DATA VIA FACTSET RESEARCH SYSTEMS;
His Beats sale got him the
largest single-year payday of
any musician in history—and
a nine-figure tax bill that kept
him from the top of the list.
3. JAY Z
$550 MILLION
His diversified portfolio contin-
ues to grow, courtesy of assets
such as entertainment company
Roc Nation and Armand de
Brignac champagne. Streaming-
service Tidal’s impact remains
to be seen.
*Wells Fargo rewarded Carolyn Miye $10,000 to help with her marketing plans.
© 2015 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
JEFF BEZOS
+$4.6 BILLION
NET WORTH: $38.8 BILLION
For the first time the Amazon boss breaks out his
LUXURY LINEAGE
1975
Founded in Milan by Armani
and Sergio Galeotti, the label
produced its first men’s col-
lection in October 1975. Within
1980 three years the designer had
The anointing of Armani softened the fit of men’s (and
came in 1980, when the women’s) jackets and become
designer’s clothes were known as “King of the Blazer.”
featured in American
Gigolo, the first of many
Armani collaborations
COUNTERCLOCKWISE FROM TOP: ADRIANO ALECCHI/MONDADORI PORTFOLIO VIA GETTY IMAGES; PARAMOUNT/EVERETT COLLECTION; RON TOM/NBCU PHOTO BANK/GETTY IMAGES;
with Hollywood. As worn 2014
by Richard Gere’s title For years George Clooney
character, the power suit has walked red carpets in
lost its inflated shoulders clothes designed by Armani,
and gained a new power: his Lake Como neighbor in
sex appeal. Italy. And when the Oscar-
winning actor married Amal
Alamuddin in September
1984 2014, he did so in an Armani
Miami Vice may be tuxedo. The following morn-
remembered for ing the groom appeared in
its pastel T-shirts an elegant gray Armani suit,
and slouchy suits, but few noticed—because
but that image
30 UNDER 30 FAREWELL
TOAST
Tastemakers
Smarter eats from the FORBES
30 Under 30, in 30 words or less.
BLOOMBERG (TOP); ILLUSTRATIONS BY PATRICK WELCH (LEFT); NILS JORGENSEN/REX/NEWSCOM; WINE BOTTLE: GETTY IMAGES
he did not acknowledge me. After lunch he broke his silence: “You saw your
stores?” he asked. “They’re the ugliest stores I’ve ever seen. You’d better fix them
Ali Bouzari or I’m going to have them torn down.” Then he walked out of the restaurant.
That was Al. Tough, honest and, most of the time, correct. My wood-and-brick
PILOT R+D | 27
storefronts were horrible. We made them more stylish, and in 1982 he called me
The chefs and scientists at
up. “Les,” he said, “I just saw your Beverly Center store.” Here he goes again, I
Bouzari’s consultancy help
budding entrepreneurs thought. “And I wanted to tell you it’s the best store I’ve ever seen.” Then he hung
improve the flavor of new up. At least one of my stores is now in every single shopping mall he owned.
edible products such as protein Al had so many interests, such intense curiosity. At his house in Palm Beach
substitutes and cricket flour. I saw excellent artwork in a home for the first time. He talked about charter
schools 20 years ago. The same with stem cell research.
When he went to jail, he put me on the shortlist of people allowed to visit. My
ASK 50 BILLIONAIRES wife, Abigail, and I went up there once a month. We brought a sleeve of quar-
What’s the Most You’ve Ever ters—the only thing you could bring inside—to buy White Castle burgers at the
vending machine. In my opinion he was innocent. But Al didn’t dwell on that. He
Paid for a Bottle of Wine? just counted the months until he could see his grandchildren again.
Under $100 to $500 to $1,000 to More I don’t His giving to Michigan inspired me to give to Ohio State. He was just as gener-
$100 $500 $1,000 $10,000 than buy
$10,000 wine ous with friends. About 25 years ago I found a big box in my garage and pulled
30 UNDER 30 BY KATHRYN DILL
out a beautiful piece of artwork, one I had admired in Al’s house. I told him I
couldn’t accept it. “A deal is a deal,” he told me. “We never know what the fu-
2% 22% 24% 28% 2% 22% ture is, and I want you to have something to remember me by.”
As I sit at my desk right now, that painting hangs above my head.
The
New
Power WHAT’S briefer
PHOTOGRAPH: DAVID ARKY; CREATIVE STYLE DIRECTOR: JOSEPH DEACETIS; STYLE ASSOCIATE: JUAN BENSON; PROP STYLIST: TERRY LEWIS; HENRY ALDRIDGE AND SON (BOTTOM)
bag has no handles, no
shoulder straps and would
start to bulge if you tried
to tuck in a mobile phone.
Carrying one sends a clear
message of ruthless efficiency:
You’re all business.
ON THE BLOCK
A Seat to Remember
An unsinkable Titanic deck chair sells for $150,000.
REARRANGING deck chairs on the Titanic might be the quintes-
sential exercise in futility, but collecting them isn’t. In April a wooden
Nantucket recliner from the doomed ocean liner was auctioned at
Henry Aldridge & Son in England and sold for £100,000 (nearly
$150,000). The chair was on the promenade deck when the great ship
went down in 1912 and is one of a half-dozen retrieved by the cable-
repair ship Mackay-Bennett, which was sent to recover bodies.
According to Aldridge’s records, the chair was then given to
Mackay captain Julien Lemarteleur by one of its crew, and for the past
BY MICHAEL SOLOMON (2)
W E L C O M E T O T H E E D G E
© 2 0 1 5 Sa m sung Ele ct ronics A m e rica , Inc. S a m sung and G al axy S are trademark s of Samsu ng E l ectroni cs Co., Ltd.
S cre e n im a g e s sim ulated. Appearance of devi ce may var y.
PROMOTION | BUSINESS AVIATION
T
he voice of the customer can be a storage space and cabin layout revisions. have the same cabin windows as Gulfstream’s
powerful tool in the hands of a truly What emerged from Gulfstream’s product- flagship, the G650, which are the largest in
innovative company. development center—one of the most robust the industry.
A prime example is Gulfstream in all of civil aviation—were two aircraft whose The G500 has six windows per side and three
Aerospace Corp., with its recent launch of the combination of speed, range and cabin com- seating areas, while the G600 cabin has seven
G500 and G600 aircraft. Like so many other fort are unmatched by any other purpose-built windows per side and room for three and a half
Gulfstream products that have preceded business jet in production or development. seating areas. The extra length accommodates
them, the new models appear certain to set a Not only do they have longer and larger an optional crew-rest compartment.
higher standard in performance and comfort cabins than the top-selling G450 and G550, Meanwhile, the jets’ pressurization system
in one of the world’s most discerning capital but they also fly higher, faster and farther, of 10.7 psi provides a 3,000-foot cabin altitude
goods markets: business jets. on less fuel. High-speed cruise speed for at 41,000 feet, and a cabin altitude of 4,850
The company started laying the ground- both aircraft is Mach 0.9, or about 595 mph. feet at the aircraft’s 51,000-foot maximum ceil-
work for its clean-sheet designs in 2008, At long-range cruise speed—Mach 0.85, or ing—the lowest cabin altitude in their classes.
taking into account feedback it received about 561 mph—the G600 has a range of Depending on their configuration, the G500
f rom op er ators who were p ar t of it s 6,200 nm. The G500 has a 5,000-nm range and G600 can seat 12 to 16 passengers.
Advanced Technology Customer Advisory when flying at Mach 0.85.
Team. For example, they expressed a desire Top-Notch Avionics
for a larger fuselage, longer range and faster Cabin Comfort The jets’ cockpit is just as innovative. For
cruise speeds—and improved fuel economy. Inside the cabin, the two aircraft provide 2 example, the G500 and G600 are the first
Altogether, the consultations resulted in inches more headroom, 7 inches more cabin business jets to feature active sidestick
more than 200 design changes, including width and 8 inches more floor width than controls, which provide pilots with a classic
improved cockpit functionality, additional the G450 and G550. In addition, both models airplane feel of mechanically linked sticks,
as well as improved crew coordination and
situational awareness. An enhanced vision
system featuring higher resolution and an
increased field of view, along with syn-
thetic vision for the primary flight display,
is standard.
FlexJet, a major provider of fractional aircraft
ownership services, is among the first custom-
ers of the G500. The company anticipates type
certification from the U.S. Federal Aviation
Agency and the European Aviation Safety
Agency in 2017, with deliveries of the G500 and
G600 to start in 2018 and 2019, respectively. Q
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CONVERSATION
EVERYBODY LIKES a Twinkie, right? Steven
Bertoni’s May 4 cover story about the salvation of MAPPING
Hostess by Dean Metropoulos and Apollo Global’s
Andy Jhawar had tongues wagging (and drooling).
IT OUT
FORBES’ Janet Novack and
The tale is high drama—strikes, implementation of
Ashlea Ebeling took to Twitter
efficiency measures and the rebirth of a snack-food to advise anxious Millennials
icon—and reader opinions were … well, as homog- about financial planning. More
enous as Twinkies themselves. “Love Hostess prod- at storify.com/forbes.
ucts, those ‘preservative-packed calorie bombs with
ingredients that read like a chemistry textbook,’” @TEHRIFFIC What are the
most common mistakes
tweeted (in earnest!) Jennifer Gerholdt of the U.S. beginners to financial plan-
Chamber of Commerce Foundation, quoting Berto- ning make?
ni. Breitbart’s John Nolte gushed: “Loved this story.
What unions destroyed, innovation & chemicals
saved.” And in a gesture as sweet as vanilla filling, @ FORBES When it comes
Daren Metropoulos tweeted our cover image and to investing, beginners are
“Proud of my Dad.” Awww. Have a Twinkie on us! often too conservative (no
stock) or too risky (one
stock). One big mistake is
cashing out of a retirement
account because you didn’t
THE INTEREST GRAPH build an emergency fund.
Judging by reader clicks, snack cakes and rock ’n’ roll have nothing
on the futuristic motorbike taking Taiwan by storm. @SCHULTZZYRUN What
The Tesla of Scooters Is Driving Asia’s Two-Wheel Revolution 120,419 page views can current college students
do to get their finances on
track while being under
student loans?
Revenge of the Record Labels: How the Majors Renewed Their Grip on Music
101,124
FORBES If you’re living
on student loans, before
Twinkie’s Miracle Comeback: The Untold Inside Story of a $2 Billion Feast you buy anything, multiply
its price x 1.5. It’s a mental
77,438 trick to remind you that it
“Gogoro’s bike is
what you’d get will cost more by the time
The Next Billion-Dollar Startups if you mated a you pay interest on your
Vespa and an loans.
69,493 iPhone.”
“As the MP3 heads
the way of the eight-
Pharmacy Startup PillPack Could Change the Way America Takes Its Medicine @JAMESDOS3 Is it
track tape, it seems
the labels have
worth it for a beginner
68,006
learned from their investor to work with an
mistakes.” algorithm-based system
The Billionaire Banker Ready to Bet on Oil like Wealthfront as opposed
“Medication overload to a human?
50,735 is a big problem.
Some 32 million
Americans are on at
Innovation Factory: How Parker Hannifin Pumps Out Breakthrough Products least five different FORBES I like roboadvi-
prescription drugs.” sors like Betterment and
30,992
Wealthfront. But you don’t
BY MEHRUNNISA WANI
TRAVEL
breakfast in
the room.
RE- 8:00 am
INVENTED
Cab it to a meeting.
Take a conference
call on the way.
FOURPOINTS.COM
7:40 pm
Kick back, relax
with beers and
the game.
©2015 Starwood Hotels & Resorts Worldwide, Inc. All Rights Reserved. Preferred Guest, SPG, Four Points and their logos are the trademarks of Starwood Hotels & Resorts Worldwide, Inc., or its affiliates.
THOUGHT LEADERS
AVIK ROY // THE APOTHECARY
der the financial burden of raising the next generation of taxpayers.” uninsured.
This has been a leading concern for a fraction of the “reform conserva- That $1.7 trillion could have been used to
tive” wing of the Republican Party, a group focused on expanding op- raise living standards for every American by
portunity for lower-income Americans. further reducing individual and corporate
tax rates. For Senator Rubio it’s a missed
AVIK ROY IS FORBES’ OPINION EDITOR AND A SENIOR FELLOW AT THE MANHATTAN INSTITUTE.
opportunity. F
32 | FORBES MAY 25, 2015
THOUGHT LEADERS
AMITY SHLAES // CURRENT EVENTS
The crisis surprised all three men. Uncertain, first President Bush say whether, come the next crisis, they’d wing
and then President-elect Obama joined Congress in turning to bailouts it, à la Hank Paulson, or actually put forward a
and subsidies as the answer. Those bailouts ultimately hurt the plan. Clear the air on 2008, and there will be trust
economy because they “picked losers,” investing in firms whose dis- enough for tax reform. But the best pledge for
solution might have made better sense. Companies didn’t hire the way this election round is a “No Bailout” pledge. F
AMITY SHLAES, PRESIDENTIAL SCHOLAR AT THE KINGS COLLEGE AND CHAIR OF THE COOLIDGE FOUNDATION BOARD; PAUL JOHNSON, EMINENT BRITISH HISTORIAN
AND AUTHOR; AND DAVID MALPASS, GLOBAL ECONOMIST, PRESIDENT OF ENCIMA GLOBAL LLC, ROTATE IN WRITING THIS COLUMN. TO SEE PAST CURRENT EVENTS COLUMNS, VISIT OUR
WEBSITE AT WWW.FORBES.COM/CURRENTEVENTS.
SMART-CITY CHAMPIONS
THE UN SAYS the global population to discourage ownership. So what’s next? The
will reach 9 billion by 2050. Six billion answer isn’t more taxes. At some point the
of that population will live in urban goose will squawk and talent will stop coming
areas. That’s a jump of 2.5 billion city in. The answer is to use technology and data
dwellers over the next 35 years. to seek new efficiencies. (Singapore’s tropi-
Argue the numbers all you wish— cal climate makes increasing the number of
I’m skeptical that world population will people walking and biking unfeasible.)
grow as fast as the UN predicts. Still, Improved health and transportation—
the effect on cities will be inescapable, obvious, right? They’re on every city’s and
whether the jump in city dwellers is country’s wish list.
1.5 billion or 2.5 billion. The stresses The third category discussed by Prime
on cities will be enormous: water, food, Minister Lee is rather unique.
energy, transportation, health care, security, crime, quality of life. ƀLJ*Ɛ(Ɛ)'#(!LJ',%.*&ź “We want to
This is why we love capitalism: The opportunities will be huge, become a safe and secure data marketplace.
too. The smart-city innovation race will generate tens of trillions of A place where companies can easily con-
dollars in the coming decades. Which countries and companies will duct testing and extract insights on market
be the big winners? research and consumer trends. A place where
I see three categories of winners. The first will be suppliers of digi- data can be shared in order to unlock value
tal technology, from high-speed telecom, cloud services and digital and innovation, and where the government
security to apps, for example, like Uber’s and Airbnb’s that use physi- releases many data sets to the public to build
cal resources with greater efficiency. But these can get you only so far. applications and services.”
The second category will be traditional industry reborn. The trick That’s a bit different—and brilliant. Singa-
will be to find breakthroughs in materials, construction and transpor- pore will be positioned as part Switzerland/
tation—updates to the blood-and-sweat stuff that built the great cities part Silicon Valley. Without saying so, the
of the 20th century. Will the winners be known names, such as GE, prime minister was addressing some people’s
Mitsubishi, Tata and Samsung, or new players? fears that Hong Kong has been compromised
A third category will be the smart cities themselves. Leaders will as a “secure data marketplace.” Mr. Lee is too
likely create services that can be used to teach other cities, so their much of a diplomat to say it directly, but the
expertise will have value beyond the benefits enjoyed inside the cities. implication is clear: Singapore wants to be
Smart cities will enjoy premium brands in a tough global economy, Asia’s top banking city.
and they will attract talent. A great example is Singapore. The coming revolution in financial tech-
Last month I attended a smart-nations conference in Singapore. nology—fintech, as it’s called—is just starting.
Prime Minister Lee Hsien Loong kicked off the event with a reception Will the winners be disruptors from Silicon
at his residence. He spoke about his top three priorities. Valley? Or, because banking is regulated in
ƀLJAging population. It is imperative that older Singaporeans lead every country in which it is practiced, will
healthy and fulfilling lives. One out of nine today is over 65. In 15 the fintech winners be hybrids of disruptors
years that number will be one in five, almost as high as in Japan now. and traditional bankers? My conference
Living in a small city-state, Singaporeans don’t have the outsource- panel said the latter. In which case, part-
granny-to-Arizona-or-Florida option. Citizens will have to “age in Switzerland/part-Silicon-Valley Singapore is
place,” while not burdening the economy. This means big opportuni- ideally positioned.
ties at the intersection of health care and technology.
AG’S ROLE IN SMART CITIES
THOMAS KUHLENBECK FOR FORBES
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Verticals May 25, 2015
STRATEGIES
A TOUCHIER TOUCHSCREEN 40
BENTLEY BULKS UP 46
TECHNOLOGY
EIGHT-LEGGED CYBERCOP 48
ENTREPRENEURS
EXPENSIVE LOANS, LIGHTNING FAST 56 At Airbnb there’s
INVESTING
always an artist in the
SURVIVING THE COMING BOND STORM 64 house. Everything
starts with billionaire
cofounder Joe Gebbia,
a fellow handy
with a cartoonist’s
sketch pad—and
an expert in the art
of warmhearted
recruiting.
PAGE 54
Magic
Touch
A dozen years ago touchscreen pioneer David Caldwell
narrowly missed a chance to revolutionize consumer
electronics. Can his latest invention bring redemption?
BY JOANN MULLER
I
n the early 2000s engineer David him with questions about how it worked, an Looking for a
breakthrough: Unlike
Caldwell might have missed the Apple engineer asked, “Can you integrate it today’s touchscreens,
chance of a lifetime. While develop- into a round wheel?” David Caldwell says, his
ing touch-sensitive switches for home Sure, replied Caldwell. technology works even
with wet or gloved hands.
appliances, Caldwell was invited to But nothing ever came of the discus-
BRIAN KELLY FOR FORBES
Cupertino, Calif. to demonstrate his patented sion, partly because Illinois-based Gem-
TouchSensor technology to Apple, which tron, the glass company that controlled his
was looking to replace the mechanical scroll technology, wasn’t interested in diversify-
wheel in the original iPod. After peppering ing beyond its core expertise: selling $100
The sporty 2015 Camry Hybrid offers surprising power and bold styling, along with the excellent mpg
and low cost of ownership you expect from a Camry. Visit fleet.toyota.com.
Prototype shown with options. Production model will vary. ©2015 Toyota Motor Sales, U.S.A., Inc.
STRATEGIES REINVENTING AMERICA
with the arbitrary trigger point in a capaci- After graduating in 1975, he joined the STAT SHEET
tive system and replace it with a smarter Navy, where a recruiting test pegged him
electronic “touch signature” that can to work on a nuclear-powered
detect an actual touch on a real surface. vessel. He made the most of it, LYING LOW
HSS technology uses a larger area above learning all he could about energy, Skyscrapers? Yeah, height is cool.
the surface—the touch recognition zone— electronics and microprocessors, But in Silicon Valley, today’s business-
to capture and process more information which were just emerging. building boom is largely horizontal—
from the electric field. HSS measures not When he left the Navy in and packed with park space.
only when an object (or finger) breaks the 1981, he married and resettled
field, but also the speed at which the object in Michigan, working on rain-
is traveling, when it stops, and its final sensing windshields for General
position on x and y axes. By quickly pro- Motors. He later jumped to GM
cessing all the extra data, it knows exactly supplier Donnelly, where his
when a finger is a finger and when it’s a interest in thin film sensors re-
drop of water or something else and, more ally took off. But Donnelly was APPLE
important, what data to ignore (no more less interested, so Caldwell left, CUPERTINO, CALIF.
SQUARE FEET 2.8 million
butt dials). And because it’s not dependent determined to make the sensors COMPLETION DATE 2016
on calibration of an arbitrary threshold, it he’d been working on obsolete. FOUR-STORY, SPACESHIP-LIKE NEW HQ IS REPORTEDLY WAY
OVER BUDGET. IF COSTS REACH A PROJECTED $5 BILLION, IT’LL
also works with gloves. He created a new company, BEAT ONE WORLD TRADE CENTER TO BECOME AMERICA’S
PRICIEST BUILDING. LET’S HEAR IT FOR HOARDED CASH!
For now AlSentis is focused on licensing TouchSensor Technologies.
its technology to replace buttons on cars, Finding capital was always
industrial equipment and kitchen devices. a struggle. His father provided
Touchscreen prototypes for consumer de- the original seed money, and
vices are coming later this year. On the new Caldwell had to scramble to find
Chevrolet Corvette and Camaro, General out-of-state investors (he found
Motors replaced the little blue OnStar but- none in Michigan at the time),
ton on the frame of its cars’ rearview mirror eventually selling control to GOOGLE
MOUNTAIN VIEW, CALIF.
with an HSS switch embedded directly into Gemtron to stay afloat. SQUARE FEET 3.2 million
the glass for a sleeker look. Bauer Prod- AlSentis is his second chance. COMPLETION DATE Undetermined
ucts redesigned its keyless entry systems The company says it broke even “LARGE TRANSLUCENT CANOPIES WILL COVER EACH SITE,
CONTROLLING THE CLIMATE INSIDE YET LETTING IN LIGHT
for recreational vehicles using HSS sensors last year as revenue exploded AND AIR,” WROTE DAVID RADCLIFFE, GOOGLE’S VP OF REAL
ESTATE, ON THE COMPANY BLOG. “WE AIM TO BLUR THE
because the old LED-backlit keypads were from $123,000 in 2013 to more DISTINCTION BETWEEN OUR BUILDINGS AND NATURE.”
FINAL THOUGHT
SAMSUNG
SAN JOSE, CALIF.
“All we have to believe is our senses. … If they lie to us, then nothing SQUARE FEET 1.1 million
can be trusted.” —NEIL GAIMAN COMPLETION DATE Summer 2015
SAMSUNG’S NEW HOME BASE IS THREE GIANT GLASS RINGS
AROUND A CENTRAL COURTYARD. STAFFERS CAN LOOK
ACROSS IT AND SEE THEIR COLLEAGUES ON THE OTHER SIDE.
44 | FORBES MAY 25, 2015
It takes a special kind of compass to understand
the present and navigate the future.
3DS.COM/HIGHTECH
to the mattresses with his allies in labor, got the
STRATEGIES backing of the automaker’s top-level committee
and beat his old boss for control of the company.
LUXURY By late April Piëch was gone.
Which takes us back to Dürheimer. Despite
a 17% jump in first-quarter operating profits,
Bentley sales at the Volkswagen Group are stagnant:
The number of vehicles sold was up just 1.8%
Creating a sustainable source of food for a planet of 9 billion people is one of the greatest challenges facing mankind.
Unleashing the spirit of entrepreneurship along with new, innovative technologies will be the key to success.
Join Forbes, in partnership with SVG Partners and The Steinbeck Innovation Cluster, as we host
Reinventing America: The AgTech Summit.
The Summit will showcase breakthrough ideas from entrepreneurs and startups as well as the latest
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Please join us—and our thought-leading business leaders, entrepreneurs, innovators, venture capitalists,
investors, policy makers and academics—as we tackle these critically important issues and help shape
the future of global agriculture.
H
acker culture is dying. A scene weakness. That first fuzz, Caceres says, turned
that used to be replete with up a large yet “depressingly predictable” num-
anticorporate sentiment and ber of vulnerabilities, 3.4 million in total.
profreedom ideals is being sold The next scan, which will run in late May,
out by cybersecurity capital- will be bigger and badder than the last, cover-
ists more concerned with making a quick buck ing more sites and additional varieties of Web
selling ways to exploit websites and phones vulnerabilities. It will even extend into sites
than actually protecting Web denizens. That, at hosted on the so-called “dark Web,” where
least, is how Alejandro Caceres sees it. Caceres drug dealers and human rights activists alike
is the 30-year-old cofounder of a software firm use the Tor network to anonymize their identi-
called Hyperion Gray, which he started with ties by routing them through layers of servers.
his girlfriend and business development part- There are plans to have the scanner running
JAMEL TOPPIN FOR FORBES
ner, Amanda Towler, in their poky Arlington, daily, too, which will keep the data up to date.
Va. apartment. Spreading the knowledge that a vulnerabil-
Caceres’ opinion wouldn’t be all that in- ity exists is leaps away from teaching people
fluential but for the fact that he and Towler how to use it to break into a Web app. (The
have unleashed an epic feat of revenge against real cybercriminals are already using more
DAVID BENARDO
Vintage-car enthusiast
ber of the U.K. government team responsible PunkSPIDER, a business could get this kind of but wary of sinking
money into a
for securing a number of its Web domains. security assessment only by paying tens of thou- midcentury tank that
They warned of “exposing yourself to a huge sands of dollars to a professional firm as part of gets, like, 6 miles to
amount of risk for a relatively minor reward. ... a wider penetration test. “Security should not the gallon? Salvation
Please be careful as there are some very legally be just for the upper echelons. We really believe is at hand in the form
hostile sites you will be probing.” One com- this information should be made freely avail- of the ZelectricBug.
Zelectric, a San Diego
pany that owns proxy servers through which able,” says Towler. gearhead’s playland,
the PunkSPIDER crawler has traveled claimed Even as some government and law enforce- retrofits classic
to have been contacted by federal authorities ment agencies look askance at the duo behind Volkswagen Beetles
about the suspicious activity. PunkSPIDER, others have been keen to avail (those made from 1958
Towler admits they were scared. “We themselves of their skills. Caceres’ crew won to 1966) with electric
motors, producing by
ended up talking to the Electronic Frontier a role on the Memex program funded by the hand a vehicle they
Foundation about it, how best to manage this, Pentagon’s Defense Advanced Research Project modestly call “retro-
how not to get arrested,” adds Caceres. The Agency (DARPA). Memex produces highly cus- futuristic experiential
EFF, an advocacy group for an open Web, of- tomizable search tools to better illuminate both art on wheels.” With
fered some advice on how to stay within the the dark and standard Web, and led to convic- 85 horsepower—you
laugh, but it’s double
confines of the law. It appears to have worked, tions last fall of human traffickers by studying the original’s—it’ll
as Caceres has had no serious legal threats their activities online. Hyperion Gray has been easily drive highway
since launch. adding doses of artificial intelligence to Memex speeds for 80 to 100
PunkSPIDER is part of a broader “mass- so it can mimic human interactions with web- miles on a full charge.
scanning” movement that includes tools such as sites, such as opening drop-down menus or Bring your own Beetle
in for a $37,000
Masscan, Shodan and Critical.io that use brute hovering over interactive elements. Memex upgrade or buy direct
force to peel away the facade of security across has been getting contracts from police forces, from Zelectric starting
the Web. Meanwhile, Google, Facebook and though they can’t say which, who want better at $54,000—exhaust-
others have set up sizable bug bounty programs, search tools to help catch “the most heinous” pipe splutter and Joan
with prizes as high as $33,000 at Facebook and criminals, says Caceres. Baez LP no longer
included.
$20,000 at Google. Caceres is also hopeful that Towler and her partner, who now work
PunkSPIDER, by turning these flaws up for free, out of Concord, N.C., know they could make
will be an even better deterrent to the vulner- a bundle in search. “We just don’t care. We’d
ability black market, where researchers are rather keep this project as something we
selling previously unknown exploits to the high- enjoy, something that isn’t sleazy and provides
est bidder (sometimes crooks, sometimes law an important service for the community,”
enforcement) at prices as high as $100,000. Caceres says.
FINAL THOUGHT
“True computer hackers follow a certain set of ethics that forbids them to
profit or cause harm from their activities.” —KEVIN MITNICK
CREATE IT
HEALTHIER IS HERE
What’s ahead for health care? Lots of people debate it, yet real
change requires more than just talk. The time is now for decisive
and practical action. As a health services and innovation
company, we power modern health care by combining data and
analytics with technology and expertise. The result is what we
call Healthier, and it’s impacting every part of the system: from
hospitals, doctors and pharmacies, to health plans, governments
and employers. That’s a future we’re excited about.
optum.com
SMARTER, SHARPER
WORKPLACES WITH
VIDEO INTELLIGENCE
You do not normally hear the terms “business intelligence” and “video surveillance”
used in the same sentence. However, things have changed, and organizations are
starting to look at video data captured by surveillance systems as another source
of business insight. Why? The quality of surveillance video has become sharper.
Surveillance systems have become smarter. Total cost of ownership has decreased.
Today, the latest video surveillance systems can deliver outcomes that extend far
beyond security to the bottom line, and they are now poised to change the ways
organizations do business. Simply put, video surveillance has come to big data.
Jon Cropley, a video surveillance industry analyst at IHS, says the function “Analytics goes beyond that as well,” says Avigilon’s Chief Technology
of video analytics has been primarily limited to security as a means to Officer, Dr. Mahesh Saptharishi. “Intelligence through analytics converts
constantly monitor footage and alert personnel when a suspicious event a sensor platform from being a passive observer of the physical world, into
occurs, thereby both predicting and preventing security incidents. How- a means of interacting with your physical environment in a very different
ever, it’s only recently that the industry has begun to modernize and leave way.” In the smart workplace of the future, he says, with cameras and
low-resolution analog cameras behind. sensors dedicated to digitizing and understanding the physical world,
collaboration is a seamless experience. All meetings and interactions
“Analog systems were the norm until around 2007, mainly because high-
can be recorded and indexed on-demand, and the physical and cyber
definition systems had high costs associated with storage and bandwidth,
worlds are equally and jointly searchable—so it will be a simple matter
and that kept the industry lagging,” says Avigilon’s Bryan Schmode,
to pull up last week’s strategy session and see exactly what was discussed
Chief Operating Officer at the Vancouver-based business intelligence and
or written on the whiteboard. “So with video analytics, the goal is
security solutions company. “When we introduced
to make the physical environment a sensory and
our high-definition solutions, we changed all that.””
computational extension of its occupants.”
Avigilon provides end-to-end securityity solutions, “Video content analysis
Avigilon combines the clarity of HD and the insight
leading the industry in its innovativee use of brings information
from analytics to deliver an extremely powerful solu-
technology since its introduction of the industry’s from the physical world tion for security and business. Cropley agrees that
first 11 MP camera in 2006. Its patented High
into the realm of big data.” many of the algorithms developed for security can
Definition Stream Management (HDSM)™ tech-
Bryan Schmode
serve a dual purpose: the algorithm that could be
nology enables customers to enjoy the benefits of
Chief Operating Officer, used to alert authorities to loitering vandals in a city
HD—sharpness and clarity—while shedding the Avigilon also works to alert the sales staff to the lingering
cost burden of storage and network bandwidth
customer in need of assistance.The challenge, he says,
that HD normally brings with it.
is in getting organizations to understand that much
“Video content analysis brings information from the physical world into of their existing video security infrastructure can be applied to service
the realm of big data,” says Schmode. “There’s a tremendous opportunity business objectives as well.
to impact business outcomes and enhance decision-making.” Video
Analytics solutions can make use of existing camera infrastructure, even
analytics, for example, could allow brick-and-mortar stores to measure
bumping up images from analog cameras to a higher quality resolution.
and monitor customer behavior in real time—just as their online counter-
Return on investment can be almost immediate—as much as $800,000
parts already do. It could enable workplaces to analyze employee gait
within 90 days, in the experience of Chad Gordon, an integrator at Blue
and posture to provide an objective measure of morale and productivity.
Violet, an Avigilon partner.
We might see shipping facility managers, those responsible for keeping
loading times low, rerouting traffic when their video analytics alerts them “The whole goal is to make an existing paradigm more efficient, solving
that queues are too high, or retail staffing reallocated to assist customers problems and creating a clearer ROI,” says Saptharishi. “All with the
whose location and behavior—captured by video surveillance—“predicts” intent of helping the customer make better, faster decisions, and putting
they will be important and significant buyers. more money in their pocket.”
ACCESS CONTROL
THAT SAVES YOU TIME.
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TECHNOLOGY
THE FUTURE OF WORK
Nice Guys
Hire Better
High-flying tech companies face
constant staffing challenges.
Airbnb’s process kills the chaos.
BY GEORGE ANDERS
about how each stage makes people feel.” head of recruiting, the storyboarding exercise
Step into the recruiting quadrant of Airbnb’s underscored the importance of moving briskly. Airbnb cofounder
big, open-plan workspace and the first thing you Airbnb’s job-offer acceptance rate for engineers Joe Gebbia’s
has climbed to 80%, the kind of figure that helps formula for wooing
see is a 10-foot-long storyboard showing the ten
recruits: custom
key stages of hiring. (Two of Airbnb’s found- the company win tussles with the likes of Twit- onesies and prompt
ers graduated from the Rhode Island School of ter and Uber. F thank-yous.
W
hen Jennifer Kirk, who online—linking directly to her bank, PayPal
owns Posh Puppy Bou- and QuickBooks accounts (as well as her social
tique, a pet grooming and media feeds)—and then ran an automated pro-
supply shop in Rocklin, gram to assess her creditworthiness.
Calif., had an opportunity Six minutes later she had an answer: She
EVAN KAFKA FOR FORBES
to expand her business last year, she turned first was approved to borrow up to $50,000 on a six-
to her bank, which made her wait three weeks month loan, and she could transfer part or all of
before rejecting her loan application. Then she those funds to her PayPal account whenever she
learned about Kabbage, which let her apply needed them. “The money was instantly avail-
JHLFRFRP_$872_ORFDORIĆFH
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Insurance Company, Washington, D.C. 20076; a Berkshire Hathaway Inc. subsidiary. © 2015 GEICO
ENTREPRENEURS ALTERNATIVE FINANCE
ing because it establishes the credibility of your grow fast enough to pay off that kind of loan.” TRENDING
business with its customers.” Still, Goltz says alternative loans can work.
Before she connected with Kabbage, Jen- “If you have a big opportunity, and you need What the 70 million
Forbes.com users
nifer Kirk went to her local bank, where she to buy equipment or inventory that will help
are talking about.
had a business checking account and a personal your business grow and return a positive ROI,” For a deeper dive go to
savings account, and where it took her several he says, “then a loan like that can make sense.” FORBES.COM/
hours to fill out a loan application. She had to Srethapramote of Morgan Stanley says he was ENTREPRENEURS
apply in person, she had to supply three years surprised to learn that two of the top small-busi-
of tax returns—which showed she had made a ness groups that turn to OnDeck are doctors and
profit every year—and she had to produce copies dentists. “These are professionals who would
of her husband’s pay stubs. When the bank ran rather pay a premium for the convenience of ap-
a credit report, she says, her score topped 700. plying for a loan online and getting funded in a
Three weeks later the bank responded: denied. day or so,” he says.
“They said I was too risky,” Kirk says. Frohwein says that Kabbage prides itself on
But it’s rarely just about risk. Brock Blake, being transparent about the cost of its loans,
CEO of Lendio, an online marketplace that con- which carry an average annual percentage rate
nects small businesses with an array of lenders, of 40%. He said the rates range from 1.5% to
says banks make more money with larger loans about 20% for the first two months of the loan,
to larger organizations over longer periods. The depending on a variety of risk factors and how
result, Blake says, is a small-business funding long the cash is kept, and then drop to 1% for
gap—especially for amounts in the $25,000 to each subsequent month. He adds that Kabbage PERSON
$55,000 range. And that’s the void alternative doesn’t charge hidden origination or mainte- JOE WANG
The turnaround
lenders like Kabbage target. This has led to a nance fees and that customers pay interest only
vet has a new
booming industry, with new players arriving all on the money they borrow and can pay less if challenge: Turn tiny
the time, from startup peer-to-peer lenders like they pay back their loans early. TreeHouse Interactive,
Prosper to spinoffs from companies like Ama- After Jennifer Kirk was approved by Kab- a relationship-
zon, PayPal and Square. “We like to joke that the bage, she decided she needed about $30,000, management company,
into a giant. He’s
Girl Scouts of America are about to give up on which she took with several withdrawals. She
sanguine: “I’ve grown
cookies to get into the small-business lending used the money to open a pet-grooming salon to companies to over $100
business,” says Frohwein. supplement her retail operation, leasing space, million in revenue more
With all of that credit available, many busi- buying new equipment and hiring additional than once.”
nesses have gotten in over their heads because employees. Kabbage typically charged her 2%
COMPANY
they didn’t realize the full price they were agree- of the loan amount for each of the first two RISE ART
ing to pay. The fact that the loans are for short months, and then 1% for each of the additional It’s bringing a “try
terms can disguise how expensive they are. four months, for what Kabbage says is an an- before you buy” policy
Ami Kassar, CEO of MultiFunding, a loan nual percentage rate of about 27%. “While APR to what you hang on
your walls. Whether
broker based near Philadelphia who helps busi- is a consideration, most of our small-business it’ll make even a
nesses obtain alternative loans when he thinks customers are focused on the return they’ll get pointillist pinprick in the
they represent the best option, says alternative from a loan,” says Frohwein. “Also, over time we $57 billion art industry
loans typically have an annual percentage rate drop the rates and increase line availability for is an open question.
of 40% to 60%. Jay Goltz, an entrepreneur and customers that demonstrate positive repayment IDEA
small-business advocate in Chicago, was recent- behavior.” THE ON-DEMAND
ly asked to evaluate alternative lenders on behalf Kirk acknowledges that getting credit was ECONOMY
of the city. He contacted several, posing hypo- expensive but says it was an easy decision given Looking for extra
income? You might
thetical borrowing scenarios, and was shocked that no bank would lend her money to expand. be able to rake in
by what he heard. “Some of these guys make In fact, she says, her revenue is up 21% so far $200,000-plus with
used-car salesmen look good,” says Goltz, who this year—with the first month’s boost in sales Uber, but 56% of online,
calculated that one lender was charging as much enough to cover the cost of her capital. “I needed on-demand workers
as 150%. “I don’t know how any business could money to make money,” she says. make $40,000 or less
annually.
FINAL THOUGHT
“ ‘Credit’ comes from the Latin ‘credere,’ ‘to believe,’ for credit is the belief that
the money you’re borrowing will someday be returned.” —ROBERT ROWLAND SMITH
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1 PROMOTION
Dr. Buechele, how would supplier of gases to customers of all sizes company. It’s this energy that has made us
you describe Linde in three across almost all branches of industry, trade, a true global player in the gases and engi-
sentences? research, science and medicine. neering business. This is something that our
The Linde Group is a world-leading technol- customers also appreciate. In the future, we
ogy company specializing in gases and engi- As the market leader, you face stiff want to harness our innovative drive even
neering. Over its 135-year history, the group competition from around the globe. more effectively to create customer-centric
has built up vast and proven experience in What makes a prospective customer solutions and applications. We believe in talk-
the planning, procurement, construction choose Linde? ing to our customers to find out exactly what
and operation of gas-generation and pro- Our employees show an exceptional level they need, and then turning those needs into
cessing plants. In addition, Linde is a trusted of dedication, expertise and passion for our solutions that fit to perfection.
customers—which products and services the need for medical care and support ser-
FAST FAC TS deliver real added value, thus setting us apart vices. Acquiring Lincare in 2012 put us in an
from the competition. That is ultimately what excellent position in the U.S. market. We can
The Linde Group it all comes down to, and therefore is the guid-
ing force for our actions.
use this as a springboard to further develop
our business model on a global scale. We are
Active in more than 100 firmly committed to innovating for the ben-
countries worldwide What can we expect from Linde efit of our customers. After all, our products
in the future? have the potential to improve quality of life
r3FWFOVF US$18.1 billion Linde is working on a host of forward-looking for millions of people.
projects. We want to drive the expansion of
r0QFSBUJOHQSPñU US$4.1 billion
hydrogen infrastructure and make zero- What does Linde’s listing as one of the
r/VNCFSPGFNQMPZFFT 65,500 emissions mobility a reality today—not just top 500 companies on the 2015 Forbes
a dream for the future. On a different front, Global 2000 mean for you?
r#VMLEFMJWFSJFTQFSZFBS we are already working closely with custom- It’s certainly an honor and an accolade. But it
>2,000,000 ers on the development of resource-efficient is also an incentive. It’s easy to move up, but
applications: for example, in the steel and we want to stay at the top in the long term
r1MBOUTDPNQMFUFEBSPVOE chemical industries. In addition, our intel- and be the undisputed number one in our
UIFHMPCF >4,000 ligent valve will enable us to improve our industry. We also want to leverage our posi-
logistics processes and further enhance con- tion of strength to drive further growth. Q
r1BUJFOUTTVQQPSUFEXPSMEXJEF venience and safety levels for our customers.
1.4 million
Linde is also active in the medical
gases business. With the acquisition
In other words, the customer is critical of Lincare, you took on the U.S. market
to everything you do. What exactly leader in the homecare sector. What
does that entail? are your plans in this market?
More than ever, we have to put ourselves in Healthcare is a global growth market that is
our customers’ shoes and ask ourselves every being shaped by changing demographics.
day what they actually want and how we An aging population means the number of
as a company can respond to those needs. patients with chronic respiratory conditions For more information, visit
We need to find out what we can offer our in particular continues to rise—and with it linde.com
INVESTING
FIXED INCOME
W
hat insanity has overtak- (currently Matthew Eagan and Elaine Stokes)
en bond buyers? Vainly aren’t afraid to stick out, at the moment with
seeking safety in diversi- an extremely defensive posture. That is costing
fication, they gobble up their investors money in the short term.
international bond funds The fund’s 20% near-cash position earns
with dismal yields. They chase performance, nothing. Another 36% is in bonds due in five
not realizing that momentum works in reverse years or less, and those bonds earn next to noth-
in fixed income. Desperate for yield, they sit still ing. Result: Over the past year the $24 billion
for rotten deals from junk bond issuers. fund has eked out a return of 1.8%, three points
This is a disaster waiting to happen. Daniel behind the Barclays U.S. Aggregate Bond Index.
Fuss, comanager of the Loomis Sayles Bond Why fight the tape? Because, Fuss figures, the
Fund, is ready for it. He’s got $4.8 billion of ultra- probability of an interest rate rise is 80%. A cor-
short bonds burning a hole in his pocket. rection would allow him to make up lost ground
The fund is extraordinary in two ways. Since by acquiring cheap bonds from desperate sellers.
Fuss opened it 24 years ago, this mix of junk “If the weather forecaster says conditions
and high-quality bonds (with a sprinkling of exist for a tornado, I’m going to be in the shel-
convertibles) has delivered a 9.7% compound ter,” says this midwestern native. “We have
annual return. That means he turned a dollar built a buying reserve. We’ll be happy we have it
into $9. The return is ahead of the return on ei- should a tornado land in the area.”
ther a pure junk or a pure quality index and two Fuss has seen plenty of bad weather during
points a year ahead of a 50-50 blend. his 57 years in the credit business. But “I’m basi-
The other noteworthy aspect of the fund is cally an optimist,” he says, recalling the portfo-
how far it veers out of the baseline. Most bond lio’s 18-year average maturity in its early days.
managers choose to (and, in the case of index For this optimist the fund’s recent 6.6-year ma-
funds, have to) stay close to the market com- turity represents a dramatic shift from risk-tak-
posite. Fuss and a changing cast of comanagers ing to preserving capital. (That capital belongs
primarily to institutions. In 1996 Loomis opened
IF HISTORY REPEATS
THE YIELD JUST RETOUCHED A 2% LOW. OMINOUS.
the fund to retail buyers, at an expense ratio of
0.9%; among the latter are a lot of Fuss’ relatives,
16% including a teenage great-grandson.)
14 Around the globe savers are nonchalantly
12 absorbing debt issues that look absurd to people
TREASURY YIELDS1
10
8
old enough to remember what a bond bear
6 market looks like. Mexico just floated a security
4 due in 2115 and paying 4% in euros. “A country
2 issuing a 100-year bond in another country’s
0 Bond manager and
currency?” Fuss asks. “History has been unkind sometime optimist
1871 1900 1925 1950 1975 2000 2015
1
YIELD ON 10-YEAR U.S. TREASURY BONDS. SOURCE: ROBERT SHILLER, “IRRATIONAL EXUBERANCE.” to that kind of transaction.” Dan Fuss.
“Why should we look to the past to prepare for the future? Because there is
nowhere else to look.” —JAMES BURKE
OUTSIDE-THE-BOX THINKING
TO HELP ENCOURAGE
INSIDE-THE-LANE DRIVING.
The Infiniti Q50 with Active Lane Control.*
*Available feature. Active Lane Control cannot prevent accidents or loss of control. It is the driver’s responsibility to be in control
of the vehicle at all times. ALC may not detect the lane markers in certain road, weather or driving conditions. © 2015 INFINITI
“With this bull market now six years old, While long down on energy because of oil’s
isn’t it time to be cautious?” It’s caution oversupply, it’s still 8% of the world stock market.
time when few worry. Bull market length You need to own some, just in case. You want
says nothing, by itself, about the future. what does well in good and bad basic oil realities—
See my Apr. 14, 2014 column online. Only implying a big market, yet governmental protec-
excess optimism or a gargantuan, unex- tion—which scream for CHINA PETROLEUM & CHEMICAL
pected economic problem can derail bull (SNP, 94), also called Sinopec. It’s huge, cheap and
markets. To date we have neither. should sport a 4% dividend yield this year.
I’ve long loved good drug stocks for this bull
“Could a summer Supreme Court voiding of the Affordable Care Act be a market. Ireland’s ACTAVIS (ACT, 283) is lesser known
huge disaster?” Could! It would take the President trying to end-run the but still a major, basic, second-tier branded
court by executive order, which could create a constitutional crisis, which and generic player with a wide product portfo-
would have bigger implications beyond health care. Shy of that, ACA is lio, $23 billion in sales—operating in some 100
likely a discounted stock market speed bump as it has been almost from its countries. It was put together via multiple acqui-
beginning. sitions and has yet to hit real profitability—but
it will. The stock is of ever more institutional
quality and is reasonably valued compared with
BY ITSELF, BULL MARKET LENGTH what it should earn in a few years. Buy it before
SAYS NOTHING ABOUT THE FUTURE it soon changes its name to Allergan.
Higher end, with fatter gross margins (which
I love), glitzier proprietary products and higher
“I read so much about the Fed raising rates this year. Is that a problem?” No! organic growth is AMGEN (AMGN, 158). It sells at 16
Two reasons: First, you read so much about it—so it’s surely largely priced times my 2015 earnings estimate. With these
in already. No surprise there. Second, we have a very long history of initial two druggies a small portfolio can largely emu-
Fed interest rate hikes, and they say simply nothing about future stock re- late the broader drug-stock waterfront.
turns statistically looking out 30, 90, 180, 360, 1,080 or 1,800 days. Also fat, gross-margined but German (and I
love the whole continent right now) with high
“With foreign leading U.S. stocks now, should we dump our U.S. holdings?” quality and moderate growth at a reasonable
Last year folks wanted to do exactly the reverse because the U.S. led. Same price is enterprise software giant SAP SE (SAP, 76).
logic! My Feb. 9, 2015 column detailed why that was stupid. Those who As this cycle lengthens and capital expenditures
dumped foreign are whipsawed now. Chasing heat gets you burned. Think increase, SAP should shine. It sells at 17
global always, and unless you think you’re a lot smarter than everyone times my 2015 earnings estimate with a 1.8%
else, in which case you won’t take my advice anyway, never let yourself dividend yield.
vary too darned much from the world’s big weights—currently 52% U.S., Another cheap capital-expenditures opportu-
23% Europe and 25% everything else. The world is your friend—more nity? Below where it was 8 and 16 years ago, Swiss
THOMAS KUHLENBECK FOR FORBES
CHANGE AGENTS
FOR YOUR PORTFOLIO
RADICAL CHANGE is a fact of life of the analytics equation provided by Google
for anyone in the retailing and adver- and Yahoo. In February ad giant WPP signed
tising sector these days. You can thank a strategic partnership with comScore and
technology, which has improved busi- will acquire as much as 20% of the company.
ness prospects and efficiency and, at With sales and EPS growth of 17% and 32%,
the same time, made it intensely more respectively, shares trade for 26 times my
competitive. This month I am focusing forward estimate of $2.
on small-cap companies in advertising For retail brands my top pick is Manhat-
and retailing that are capitalizing on tan Beach, Calif.-based SKECHERS USA (SKX, 90),
these sweeping changes and seizing a maker of branded lifestyle footwear. The
opportunities for rapid growth here company surprised analysts in its last two
and abroad. quarterly reports with forecasted sales well
Based in Los Angeles, THE RUBICON PROJECT (RUBI, 17) developed ahead of expectations and a backlog up mid-
technology to automate the buying and selling of advertising. Rubi- double-digits over last year. Demand is par-
con reduces the cut of intermediaries and simplifies the exchange ticularly robust abroad: International sales
of digital advertising through a proprietary platform that matches are expected to grow from some 35% of rev-
700-plus premium digital publishers with more than 100,000 digi- enues today to 50% over the next few years.
tal buyers of advertising space, using a real-time bidding auction to Skechers is a powerful brand with a signifi-
optimize for price and advertiser return on investment. Although cant global expansion under way, and its
the ad-tech space is fragmented and competitive, few are as tightly shares understate the company’s true value,
integrated with major publishers as Rubicon is. Additionally, Rubicon particularly after you factor in the $5.54 per
is viewed by some publishers as the “non-Google” option (competitor share in cash. The stock trades for 18 times
DoubleClick is owned by Google). With the real-time bidding market my forward EPS estimate.
estimated to grow 50% My last pick is Canadian
annually to $20 billion by large-format movie compa-
2017, Rubicon is strategi- IMAX SHOULD SEE ny IMAX (IMAX, 37), known for
cally positioned between BLOCKBUSTER GROWTH its immersive motion pic-
buyers and sellers to grab IN CHINA ture technologies. IMAX
some of this money. Shares theaters can be found in
trade for 38 times my forward estimate of $0.47, for estimated growth 62 countries, with almost two-thirds of the
of 48% in revenues and 161% in EPS. company’s box office revenue derived from
The eyeball migration from TV to online media is also driving international sales. IMAX has more than 900
business at digital-analytics firm COMSCORE (SCOR, 52). Headquartered theaters in operation and nearly 400 in back-
in Reston, Va., comScore is, at its core, a subscription-based research log. China is a big driver for IMAX, where
company that tracks the online behavior of more than 2 million users. it is growing at a 40% rate. Within the U.S.
In 2012 comScore introduced a cutting-edge digital advertising ana- the overall box office in 2015 should benefit
lytic called vCE (validated Campaign Essentials), which competes from the wealth effect of lower gas prices
directly with Nielsen’s Online Campaign Ratings (OCR). Last year and a better film slate compared with last
THOMAS KUHLENBECK FOR FORBES
comScore announced that Google would test vCE technology in its year, including features like Fast & Furious 7,
DoubleClick ad server and that Yahoo has agreed to a similar deal. Mission: Impossible—Rogue Nation, Avengers
With vCE growing at an estimated 35% annual clip, expect the firm’s 2 and the latest Star Wars film. IMAX trades
growth to accelerate if, as we expect, vCE becomes an integral part for 30 times earnings. In the next 12 months I
expect 25% revenue growth and 60% growth
JIM OBERWEIS IS PRESIDENT OF OBERWEIS ASSET MANAGEMENT AND EDITOR OF THE OBERWEIS
REPORT. FOR MORE INFORMATION VISIT WWW.FORBES.COM/OBERWEIS. in EPS. F
F O R B U S I N E S S , F O R FA M I LY, F O R L I F E .
Business
Aviation
Propelling Productivity
WRIT TE N BY Numerous studies and surveys have revealed that mid-level
employees are more often passengers aboard business aircraft
TONY VELOCCI than C-level executives.
For example, NetJets will take delivery of a matter of helping clients dispose of their asset.
the first of 25 Bombardier Challenger 650 jets We do it on a case-by-case basis according to
as part of the company’s Signature Series air- what makes the most sense for our customers.”
NetJets manages more craft, with the option of purchasing 50 more. As knowledge of the “transition” service
than 300,000 flights Signature Series airplanes are new jets that spread through word of mouth, NetJets
manufacturers have customized from design became more proactive, letting custom-
annually to more than through production exclusively for NetJets. ers know about the specialized assistance it
170 countries. Enhanced features include advanced in- could provide. For the last 12 months or so,
flight entertainment systems and custom NetJets has been doing an average of one
cabin designs, as well as advanced cockpit transaction per month, and it is in the pro-
Berkshire Hathaway manages and operates and cabin technologies to ensure maximum cess of laying what Odegard describes as “the
the world’s largest and most diverse fleet of safety, reliability and operating efficiency. right foundation” for expanding the program.
private aircraft. It includes about 700 jets com- “We’re in the market every day, so we have
prised of no fewer than 40 types. They range the expertise to support all of the requests we An Illustrious History in
from light jets, such as the Embraer Phenom receive,” says John Odegard, senior vice presi- Aircraft Charter
300, to large-cabin, ultra-long-range airplanes dent of whole aircraft sales at NetJets. “Some- NetJets’ roots stretch back to 1964, when it
such as the Bombardier Global 6000. At any times it’s a matter of taking someone’s airplane established the nation’s first aircraft charter
given time, it has a significant number of new as a trade-in and moving them into the frac- company. In 1986, it pioneered the concept of
aircraft on order. tional share program. In other cases, it’s simply fractional aircraft ownership, offering individ-
uals and businesses all the benefits of whole
airplane ownership at a fraction of the cost.
©NetJets
over ten years (assuming rebalancing every four weeks and 0.25% per determine premium prices. Rivals have been
trade price slippage) produced an annual return of 15.6% versus 8.1% imitating it, but Progressive stays out front
for the SPDR S&P 500 ETF (SPY, 208). It outperformed SPY by an average of through other innovations, such as its Snap-
0.24% during up months but was 1.11% better during down months. shot discounts, which use wireless technol-
MARC GERSTEIN IS EDITOR OF FORBES LOW PRICED STOCK REPORT, RESEARCH DIRECTOR AT ogy to monitor drivers and, hence, offer sav-
PORTFOLIO123 AND AUTHOR OF SCREENING THE MARKET (WILEY, 2002). FOR MORE FROM GERSTEIN
GO TO WWW.FORBES.COM/GERSTEIN. ings to those with proven safe habits. F
ADP and the ADP logo are registered trademarks of ADP, LLC.
ADP – A more human resource. is a service mark of ADP, LLC.
Copyright © 2015 ADP, LLC. Talent Management | Benefits Administration | Workforce Optimization
Features May 25, 2015
BrandVoice
WITH ADP
THE HR GUIDE TO THE GALAXY
(OR AT LEAST MOST OF THE EARTH) 90
Thirty-four-year-old
Frank Wang is the world’s
first drone billionaire. His
DJI sells more than half of
all drones on the planet,
including this Phantom 3
model. “I appreciate Steve
Jobs’ ideas, but there is no
one I truly admire.”
PAGE 130
BILL ACKMAN
2.0
Activism gets the headlines on Wall Street, but its boldest
practitioner, Bill Ackman, is quietly pivoting to a second act that
has more in common with Warren Buffett than Carl Icahn.
BY ANTOINE GARA
B
3 OAGRICULTURAL BANK OF CHINA CN
4 S BANK OF CHINA CN
5 OBERKSHIRE HATHAWAY
6 T JPMORGAN CHASE
US
US ill Ackman bounds onto taurants ranging from Macy’s to Apple, Trad-
7 T EXXON MOBIL US
8 S PETROCHINA CN the stage in the ballroom ers Joe’s to Wolfgang Puck’s—the kinds of offer-
9 T GENERAL ELECTRIC US
10T WELLS FARGO US of the Crowne Plaza Hotel ings that hark back to the days before the great
11S TOYOTA MOTOR JA
12S APPLE US in midtown Manhattan in mall die-off. From speakers submerged beneath
13T ROYAL DUTCH SHELL NE
14S VOLKSWAGEN GROUP GE front of hundreds of his peers: the the sidewalks of the city’s outdoor mall you can
15T HSBC HOLDINGS UK
16S CHEVRON US GENERAL crème de la crème of hedge funds, hear Frank Sinatra’s “The Best Is Yet to Come.”
16S WAL-MART STORES US
18S SAMSUNG ELECTRONICS KO
ELECTRIC law firms, endowments and large And it will: Potential customers are fill-
19T CITIGROUP US Jack who? CEO
20S CHINA MOBILE CN Jeff Immelt bets pension funds. It’s early April, and ing the thousands of McMansions and town-
21S ALLIANZ GE the company on
22S
23T
VERIZON COMMUNICATIONS US a return to its Ackman is determined to give the homes being thrown up around the mall by
BANK OF AMERICA US industrial roots.
24S
25S
SINOPEC
MICROSOFT
CN
US
Active-Passive Investor Summit a the likes of Lennar, Pulte and Toll Brothers.
26S
27T
DAIMLER
AT&T
GE
US
preview of what he internally calls “Pershing Water crisis? Apparently not in Summerlin,
27T
29S
GAZPROM
AXA GROUP
RU
FR
Square 2.0”: his rebirth as a kinder, gentler in- Nev., a planned community where new golf
30S
31S
NESTLE
BANCO SANTANDER
SZ
SP
vestor, more focused on building companies courses, swimming pools, bike trails, schools
32S
33S
PING AN INSURANCE GROUP
MITSUBISHI UFJ FINANCIAL
CN
JA
that last than on making quick trading profits. and churches dot the palm-lined streets and
34S
35T
JOHNSON & JOHNSON
TOTAL
US
FR The ballroom responds with a yawn. cul de sacs in neighborhoods with names like
36S PROCTER & GAMBLE US
37S CHINA LIFE INSURANCE CN So, after a pause, the billionaire poster boy Segovia, Aspenglen and Sterling Ridge that
38S BANK OF COMMUNICATIONS CN
39S GOOGLE US for activist investing—the more polite name for spread across 35 square miles.
40T VODAFONE UK
41T BP UK what used to be dubbed corporate raiding— Summerlin is a key asset for a real estate
42 OAMERICAN INTERNATIONAL
GROUP US pivots back to his comfort zone, unleashing a company with a legendary provenance and a
42S ITAÚ UNIBANCO HOLDING BR
44T
45S
IBM
BMW GROUP
US
GE
barrage of accusations about one of his most low profile: the Howard Hughes Corp., 26%
46S
47S
COMCAST
COMMONWEALTH BANK
US
AU
infamous and controversial positions, Herba- owned by its chairman, Ackman. But it’s far
48T
49S
PFIZER
GOLDMAN SACHS GROUP
US
US
life, the supplements seller that he’s bet $1 bil- from the only asset: Summerlin is one of four
50T
50S
BHP BILLITON
METLIFE
AU
US
lion against and calls a pyramid scheme. “We planned communities and 30 real estate prop-
52S
53S
NOVARTIS
ROYAL BANK OF CANADA
SZ
CA
know they have been or are erties owned by Howard Hughes, which in
54T
55S
SIEMENS
CHINA MERCHANTS BANK
GE
CN
looking to hire criminal de- 2014 reported $635 million in revenues and
56S
57S
PRUDENTIAL
ANHEUSER-BUSCH INBEV
UK
BE fense counsel,” he says crypti- $190 million in operating profits on $5.1 billion
58S NIPPON TELEGRAPH & TEL JA
59T ROSNEFT RU cally of Herbalife’s top execu- in assets, with 45 million square feet of retail,
60 OWESTPAC BANKING GROUP AU
61S BANCO BRADESCO BR tives, as Twitter lights up like a commercial and residential land in its develop-
62S SOFTBANK JA
63S HONDA MOTOR JA Christmas tree. (Herbalife de- ment pipeline, from Houston to the exurbs of
64S GENERAL MOTORS US
65S UNITEDHEALTH GROUP US
ROSNEFT nies Ackman’s claims.) Washington, D.C. Howard Hughes is rebuilding
66S TD BANK GROUP CA
67S INTEL US What sanctions?
Kremlin’s oil giant still
Headlines soon appear New York’s South Street Seaport and owns 60
68T EDF FR
69T FORD MOTOR US pumping more than
4 million barrels a day.
across the Internet and on acres of beachfront property in Honolulu that
70S DEUTSCHE TELEKOM GE
71S BASF GE CNBC: “Ackman: HLF Execs should yield nearly two dozen luxury towers.
72S BOEING US
73S
73S
INDUSTRIAL BANK
UBS
CN
SZ
Hiring Own Lawyers an Ominous Sign.” Af- “Howard Hughes is the only company that
75 OANZ
76S CISCO SYSTEMS
AU
US
ter-hours volume in Herbalife stock heats up, I am, in effect, an executive of,” says Ackman,
77T
78S
SUMITOMO MITSUI FINANCIAL
ZURICH INSURANCE GROUP
JA
SZ
but the shares fall only 0.3%. who has agreements that render him unable
What about Pershing Square 2.0? Not a to invest directly in real estate or any other
back and ridicule,” says Harvard Business headquarters of Bloomberg LP), MCDONALD’S 212
213
T
S
AFLAC
CONTINENTAL
US
GE
S
School’s Michael Porter, who taught Ackman was worth more than the claims Can new CEO Steve
Easterbrook pull
214
214 T
BT GROUP
JAPAN TOBACCO
UK
JA
McD’s out of tailspin? T
in the early 1990s and is a Pershing Square against the company, Ackman Can anyone?
216
217 T
ACE
SABMILLER
SZ
UK
218 SREPSOL YPF SP
advisor. “If you are in a situation where capi- bought shares for a little over $8 219 TJOHN DEERE US
220 SARCHER DANIELS MIDLAND US
tal can walk and you have investors that can apiece the day the company filed for bank- 221 SAMERICAN AIRLINES GROUP US
222 TEMC US
be rattled, having a good anchor of perma- ruptcy, and within a matter of months he sold 223 SBLACKROCK US
223 SFEDEX US
nent capital is very important.” for $21. 225 TPTT PCL TH
226 SNEXTERA ENERGY US
Redemptions have plagued Ackman in the A great trade for a kid, but the deal taught 227 SCIGNA US
228 STEVA PHARMACEUTICAL INDS IS
past. During the financial crisis in 2008, and him a lesson in shortsightedness. Soon after he 229 TENEL IT
230 SAEGON NE
231 TCANADIAN IMPERIAL BANK CA
232 TDENSO JA
gained major Wall Street cred—and a 39% re- Gotham’s failures, Pershing Square ALIBABA 276TERICSSON SW
276TSUN LIFE FINANCIAL CA
GROUP 278TSAINT-GOBAIN FR
turn for Gotham in 1995. David Rockefeller and pledged to its partners not to in- World’s largest IPO 279TSHINHAN FINANCIAL GROUP KO
in New York for 280SFACEBOOK US
co-investor Leucadia National were impressed. vest directly in private compa- e-commerce giant, 281TSEB SW
but relationship with 282SVIVENDI FR
Rockefeller became a Gotham investor. nies—including real estate. Chinese government 283SFRESENIUS GE
getting bumpy. 283SICICI BANK IN
In 1996 Ackman turned to racetracks for This created a dilemma be- 285TDANONE FR
286TCNP ASSURANCES FR
a new set of deals to swing with Wall Street’s cause real estate has al- 287SKINDER MORGAN US
288SDIRECTV US
power players. At the time, Starwood Capital’s ways been his sweet spot. 289OFIAT CHRYSLER AUTOMOBILES US
289SNIKE US
Barry Sternlicht discovered so-called paired- “It is an asset class I under- 291
292
S
S
CENTRAL JAPAN RAILWAY
EOG RESOURCES
JA
US
share REIT structures in hotels and racetracks stand, and we have made a 293
294
S
T
THERMO FISHER SCIENTIFIC
LINDE
US
GE
that allowed its owners to earn both lease rev- fortune in it,” says Ackman, 295
296
T
S
BCE
SUN HUNG KAI PROPERTIES
CA
HK
enue and operating income under a REIT tax who isn’t known for mod- 297
298
T
T
AIR LIQUIDE
HYUNDAI MOBIS
FR
KO
shield. The loophole set off a buying frenzy for esty. “I don’t know that I’ve FIAT CHRYSLER 299
300
T
S
BRISTOL-MYERS SQUIBB
SAMSUNG LIFE INSURANCE
US
KO
AUTOMOBILES S
hotel chains like Sheraton, Westin and Wynd- ever made a bad real estate Sergio Marchionne in home-
301
302T
HCA HOLDINGS
OVERSEA-CHINESE BANKING
US
SI
T
ham. In classic greenmailer style Ackman got investment.” stretch as CEO, apparently
fishing for a megamerger.
303
304S
ABBVIE
TENCENT HOLDINGS
US
CN
S
involved by contesting the racetrack takeovers The financial crisis of 305
306S
MITSUBISHI ELECTRIC
STATE STREET
JA
US
307SRECKITT BENCKISER GROUP UK
that Sternlicht and other dealmakers, such as 2008 presented the solution that led to Howard 308SNEW CHINA LIFE INSURANCE CN
309SBANK OF BEIJING CN
Colony Capital’s Thomas Barrack and Apollo Hughes. As markets were descending into tur- 310TKIA MOTORS KO
311SAMERICAN ELECTRIC US
Global Management’s Leon Black, were eyeing, moil, Ackman bought up 25% of struggling mall 312TJOHNSON CONTROLS US
313TSVENSKA HANDELSBANKEN SW
holding out for higher premiums. REIT General Growth Properties at a fire sale, 314THENKEL GE
315SWPP UK
Ackman’s paired-share REIT obsession helped steer it into a managed bankruptcy and 316SRAYTHEON US
317TINDITEX SP
eventually backfired in 1998, after Gotham won then cherry-picked certain undeveloped assets 318TEATON IR
319SFUBON FINANCIAL TA
its proxy contest for REIT First Union. That from the carcass, an unwanted hodgepodge that 319SPOWER CORP. OF CANADA CA
319TSWEDBANK SW
year, the IRS closed the loophole, and First rivals dubbed “Sh-tco.” General Growth turned 322
323
S
T
ACCENTURE
BB&T
IR
US
Union shares plummeted. Things continued to out to be his greatest investing triumph, with a 324
325
S
T
CATHAY FINANCIAL
SINGTEL
TA
SI
get worse for Gotham as Ackman strayed into 130-fold gain on his stock, amounting to a $3.7 326
327
S
S
PG&E
CARDINAL HEALTH
US
US
golf courses, multilevel marketing firm Pre- billion profit for his hedge fund. “Sh-tco” turned 328
329
T
T
OLD MUTUAL
STANDARD BANK GROUP
UK
SA
Paid Legal Services and a privately held dot- into the Howard Hughes Corp., a $6 billion ve- 330
331
T
S
CAIXABANK
DEVON ENERGY
SP
US
S
com called Giftcertificates.com. hicle that has seen its stock climb 300% since 332
333T
POLY REAL ESTATE
EMERSON ELECTRIC
CN
US
S
These deals eventually proved to be Go- it was spun off—and allowed Ackman back into 334
335S
MITSUBISHI HEAVY INDUSTRIES
AMERIPRISE FINANCIAL
JA
US
336SNORTHROP GRUMMAN US
tham’s undoing after First Union shareholders the real estate game unfettered. 337SINVESTOR AB SW
338TDELTA AIR LINES US
balked at his attempt to merge it with his mon- 339TWOOLWORTHS AU
340TDOMINION RESOURCES US
eylosing golf courses. Gotham investors began ONE OF HOWARD HUGHES’ MOST VALUABLE AS- 341TNATIONAL OILWELL VARCO US
342SBAKER HUGHES US
to lose confidence in him and withdrew cap- sets is on Bill Ackman’s home turf: Manhattan’s 343TCHUBB US
344SMERCK GE
ital, causing assets to fall over 40% between South Street Seaport. Which explains why, on a 345SUNITED CONTINENTAL HOLDINGS US
346SBAXTER INTERNATIONAL US
1998 and 2002, as Ackman, as bold as ever, de- stormy, bone-cold March evening, he is staring 347SNOKIA FI
348SUNITED OVERSEAS BANK SI
349SINDIAN OIL IN
350THOLCIM SZ
351SCARNIVAL US
86 | FORBES MAY 25, 2015
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airplane in history, the H-4 Las Vegas Strip, now called other business- 539TOMNICOM GROUP
540OALLY FINANCIAL
US
US
Hercules “Spruce Goose” Summerlin in honor of Hughes’ es. In Vegas, for example, Howard 541
542
T
S
AEON
DONGFENG MOTOR GROUP
JA
CN
(1947). Or for his final decades, grandmother Jean Amelia Hughes owns a minor league base- 543
544
S
S
SAMSUNG FIRE & MARINE
DAIKIN INDUSTRIES
KO
JA
when mental illness turned Summerlin. ball team (and plans to build a stadi- 545
546
T
S
FIFTH THIRD BANCORP
BAIDU
US
CN
him into a recluse who ran his In 1972 Hughes put his um for it in Summerlin). And don’t be 547
548
S
S
KERING
QBE INSURANCE GROUP
FR
AU
Vegas real estate into Summa S
empire from a hotel suite. surprised if Ackman becomes the lat- 549
550S
THE PRICELINE GROUP
BANKIA
US
SP
But despite his rococo Corp., which finally began est Wall Street titan to own a casino. 551TOTSUKA HOLDING JA
552TKYOCERA JA
extravagances, Howard Hughes developing Summerlin in the 553TPANASONIC JA
One of Howard Hughes’ most unusu- 554SRELX GROUP UK
was a master businessman, 1990s. Summa sold to mall 555TTRANSNEFT RU
al and potentially valuable assets is the 556TGRUPO MEXICO MX
particularly skilled in the developer Rouse in 1996, and in 556TSHIN-ETSU CHEMICAL JA
air rights above the 1.9 million square 558SAXIS BANK IN
LI KA SHING: OLI SCARFF/GETTY IMAGES; TARGET: DAMIAN DOVARGANES/AP
art of avoiding taxes. In his 2004 General Growth bought 559TVOLVO GROUP SW
Noah Dietrich claims Hughes General Growth’s bankruptcy, across from the Wynn hotel and sand- 562SWESTERN DIGITAL US
563SDAQIN RAILWAY CN
paid only about $20,000 in Ackman carved out a trove wiched between Trump Internation- 564TSIAM COMMERCIAL BANK TH
565SBEST BUY US
income taxes a year. Indeed of unwanted assets plus the al and Treasure Island. “I took every- 566TFRANKLIN RESOURCES US
567SFAIRFAX FINANCIAL CA
Howard Hughes Corp.’s Howard Hughes name. thing where the market wouldn’t as- 568
569
S
T
WOODSIDE PETROLEUM
ROGERS COMMUNICATIONS
AU
CA
circuitous journey into Bill Fittingly, Howard Hughes sign a value,” says Ackman. 570
571
S
S
COUNTRY GARDEN HOLDINGS
SUMITOMO ELECTRIC
CN
JA
Ackman’s portfolio began as Corp. still retains about $250 Bill Ackman on the Las Vegas 572SLIBERTY GLOBAL UK
573THEIDELBERGCEMENT GE
a tax scheme. In the 1930s the million in crises-related tax- Strip? The Howard Hughes Hotel & 574TCIMB GROUP HOLDINGS MA
575TNKSJ HOLDINGS JA
IRS levied a 37.5% penalty tax loss carryforwards today, so
Casino? 576TNORILSK NICKEL
577OTOKYO GAS
RU
JA
on unnecessary accumulated it currently pays no taxes. S
“Ultimately, the best real estate 578
579T
PUBLIC BANK
ARCELORMITTAL
MA
LU
surpluses. Hughes operations Eventually Ackman may turn T
has a big entertainment component,” 580
580T
HANA FINANCIAL GROUP
TELUS
KO
CA
never paid dividends, so Howard Hughes into a REIT, 582TBG GROUP UK
Dietrich began plowing profits dodging still more taxes.
says Ackman, as cocky as ever. “Never 583SGD POWER DEVELOPMENT CN
584SCHINATRUST FINANCIAL TA
into undeveloped land. That’s Hughes himself couldn’t have again am I going to miss anything like 585TAKZO NOBEL NE
585TFORTUM FI
how subsidiary Hughes Aircraft done better. —A.G. Rockefeller Center.” F 587OAIR PRODUCTS & CHEMICALS US
588TSIMON PROPERTY GROUP US
589SHILTON WORLDWIDE HOLDINGS US
590TSCA SW
S UP T DOWN
O UNCHANGED O NEW
FORBES
SECRET WEAPON
A recent study revealed that onl y
of senior
business leaders
say they changed a business decision in
response to an HR insight in the past year.
ADP GLOBAL HUMAN CAPITAL MANAGEMENT DECISION MAKERS SURVEY (2014 & 2015), ADP RESEARCH INSTITUTE® MAY 25, 2015 FORBES | 91
HARNESSING BIG DATA: THE HUMAN CAPITAL MANAGEMENT JOURNEY TO ACHIEVING BUSINESS GROWTH, ADP RESEARCH INSTITUTE®
GLOBAL 2OOO
THE
FLIGHT
OF HIS
LIFE
At a North Carolina airfield just
240 miles from aviation’s birthplace,
a revolutionary Honda engineer
named Michimasa Fujino is making
his 29-year dream of a new
kind of business jet a reality.
BY JOANN MULLER
M
ICHIMASA FUJINO, CHIEF EXECUTIVE OF
Honda Aircraft Co., clambers up a steep
ladder to a grated-metal platform to
check on his baby. At eye level he peers
inside the machinery where Honda’s new
advanced light jet is choking in wires and sensors—3,000
gauges in all—an ugly cross between a spacecraft and a
Christmas tree. He’s collecting data on the plane’s struc-
tural integrity while it’s being buffeted with simulated
forces well above its maximum loads.
The plane’s composite fuselage holds up well, as ex-
pected, inside this sophisticated torture chamber in
Greensboro, N.C.—a good sign. Next door, in a sparkling
HONDAJET 591
592
T
T
SSE
AGEAS
UK
NE
593TASML HOLDING NE
593TEBAY US
595SDTE ENERGY US
596SATLANTIA IT
597TAL RAJHI BANK SU
new factory with soaring ceilings and a floor so worth $22 billion. Although very light jets (like 598SASAHI KASEI JA
599TTHALES FR
glossy you can see your reflection in it, work- the 9,200-or-so-pound HondaJet) are still lag- 600SMITSUBISHI CHEMICAL JA
600TREYNOLDS AMERICAN US
ers dressed in bright white uniforms are hand- ging, sales are perking up. Last year 87 light 602SASTELLAS PHARMA JA
602SSANLAM SA
crafting HondaJets for customers who have jets (under 12,500 pounds) were delivered, up 604
604
T
T
ANADARKO PETROLEUM
EVONIK
US
GE
been waiting more than eight years to take de- from 77 in 2013 but still way down from the 606
607
S
S
HAITONG SECURITIES
SODEXO
CN
FR
livery. The wait is nearly over. On Mar. 27 the 371 delivered in 2008. “The feeling that we’re 608
609
S
S
AES
MTR
US
HK
plane received provisional type certification through this dark time is high- 610
611
S
T
BECTON DICKINSON
SABANCI HOLDING
US
TU
from the U.S. Federal Aviation Administra- est among smaller-jet owners,” 612
613
T
S
ANHUI CONCH CEMENT
ACTAVIS
CN
IR
S
tion, a critical milestone that means it is safe Vincent said. Early demand is 614
615T
STEINHOFF INTERNATIONAL
VTB BANK
SA
RU
T
for flight. Final FAA approval is expected in the promising. Honda already has 616
617T
OMV GROUP
PUBLICIS GROUPE
AS
FR
618TDELPHI AUTOMOTIVE UK
next few months. more than 100 orders. Suc- ACTAVIS 619SBANK OF IRELAND IR
620TANGLO AMERICAN UK
When it comes, it will be a great relief for cessful newcomers are rare in CEO Brent Saunders did 621SCME GROUP US
about $100 billion in deals 622SBANCO DE SABADELL SP
Honda, the $117 billion (sales) Japanese in- the aviation industry, but Hon- last year. Time to digest? 622TGRUPO AVAL CO
624TSUMITOMO CORP. JA
dustrial icon (No. 63 on the Global 2000) best da’s credibility in autos gives it 625SWHIRLPOOL US
626TUNIBAIL-RODAMCO FR
known for making cars, motorcycles and power a better chance than most, says Vincent. “Who 627TFALABELLA CH
628TAISIN SEIKI JA
generators. The launch of HondaJet, three can question their engineering prowess, their 628TREGIONS FINANCIAL US
630SBANK CENTRAL ASIA ID
decades in the making at an estimated cost of manufacturing expertise, their supply chains?” 631SLG DISPLAY KO
632TCEZ GROUP CZ
$1.5 billion to $2 billion, is an opportunity to And who can question Fujino’s determina- 633
633
S
T
SHIRE
SPECTRA ENERGY
IR
US
shift the focus away from a string of crises that tion to reinvent business jet travel? 635
636
S
S
PEUGEOT
DOLLAR GENERAL
FR
US
knocked the company off its game in recent “My career objective was to create a concept 637
637
T
S
CENOVUS ENERGY
COGNIZANT TECHNOLOGY
CA
US
years. It survived the Great Recession only to for an airplane, and design and sell it by my- 639
640
T
S
KEPPEL CORP.
BUNGE
SI
US
be rocked by the Japanese tsunami and then a self,” said the intense but soft-spoken Fujino, a 641
642
T
T
SIAM CEMENT
POTASHCORP
TH
CA
S
flood of quality recalls that tarnished its repu- youthful-looking 54, with thick eyebrows and 642
644T
TESORO
ALSTOM
US
FR
S
tation. Earlier this year U.S. regulators slapped large wire-rim glasses competing for attention. 644
646T
INGERSOLL-RAND
CHINA RESOURCES POWER
IR
CN
S
Honda with a record $70 million fine for failing “I don’t want to be [responsible for] just a por- 647
648S
NEW WORLD DEVELOPMENT
MERCANTIL SERVICIOS
HK
VZ
649TLG CHEM KO
to report warranty claims and more than 1,700 tion of the product. I want to start by concept.” 650SWHEELOCK & CO. HK
651SYARA INTERNATIONAL NO
incidents involving death or injury, as required It’s hardly the traditional deflated-ego 652OKOHL’S US
653SAMERISOURCEBERGEN US
under the government’s early-warning safe- kenkyo of a “team-first” Tokyo salaryman, but 653TTENARIS LU
655TNATIONAL BANK OF ABU DHABI AE
ty system. A few weeks later Honda said CEO that’s Fujino. In an age where engineering is 656TCOUCHE TARD CA
657SINTERCONTINENTALEXCHANGE US
Takanobu Ito, 61, would step down in June dominated by anonymous teams his Honda- 658TM&T BANK US
659TFREEPORT US
after six years at the helm. Honda officials dis- Jet, with its long tapered nose and distinctive 660SSEAGATE TECHNOLOGY IR
661STORAY INDUSTRIES JA
puted reports that Ito was pushed out, noting engine placement on top of the wings, is a per- 662SNAN YA PLASTICS TA
663SHENDERSON LAND HK
that his tenure was in line with past CEOs and sonal statement, the aluminum and carbon- 664
665
S
T
NUCOR
SWATCH GROUP
US
SZ
that he handpicked his successor. fiber embodiment of an extraordinary decades- 666
667
S
T
EMIRATES NBD
CENTRICA
AE
UK
While the company is thrilled to showcase long journey that led him from 668
668
S
S
DEUTSCHE BOERSE
INDUSTRIAL BANK OF KOREA
GE
KO
its reviving industrial ingenuity, no one will be his birthplace in Japan to a 670
671
T
S
KINGFISHER
MURATA MANUFACTURING
UK
JA
happier than Fujino. The delivery of the first Mississippi college town, back 672
673
S
T
INFOSYS
FERROVIAL
IN
SP
S
HondaJets in the next few months is the culmi- to the boardrooms of Japan 674
675T
FIRST GULF BANK
ADECCO
AE
SZ
S
nation of a 29-year obsession to create a break- and, finally, to the helm of this 675
677S
GOODYEAR
ENCANA
US
CA
678OWOORI BANK KO
through small jet aircraft—quieter, roomier and manufacturing plant in North 679OEVERSOURCE ENERGY US
679SDAVITA US
faster than any rival on the commercial market. Carolina, 240 miles—as the pri- 681SBRF BR
682SAPPLIED MATERIALS US
With a price tag of $4.5 million, the Hon- vate jet flies—from Kitty Hawk, 682TKELLOGG US
684TADIDAS GE
daJet is being marketed as a tool for business where the Wright brothers 685TAGRIUM CA
FAST RETAILING 686TROLLS-ROYCE HOLDINGS UK
owners who have assets of $20 million to $40 took flight in 1903. How’s this for fast? 687SHUADIAN POWER
INTERNATIONAL CN
Japanese clothing
million and want to keep tabs on their opera- “From time to time there are giant Uniqlo hopes to
688OBANCO DE VENEZUELA
688SFANUC
VZ
JA
open 200 new stores
tions. But they’re just as likely to use one for a developments in aircraft that this fiscal year.
690
691
T
S
FAST RETAILING
NASPERS
JA
SA
quick golf outing or weekend getaway. These break the mold of the past,” 691
693
T
T
SAFRAN
MOSAIC
FR
US
buyers, mostly in the U.S., were hit hard when says Bruce Holmes, a former NASA research 694SCHINA SHIPBUILDING INDUSTRY CN
JOSEPH DEAN/NEWSCOM (TOP)
HONDAJET
TOUCHSCREEN CONTROLS
Honda worked with Garmin to
create a state-of-the-art, computer-
powered, flat-panel, multiscreen
avionics system with dual
touchscreen controllers.
ROOMY CABIN
With the engines over the wings,
there’s more space for passengers
and their cargo. Cabin features like
lighting are controlled with a tablet
computer instead of buttons. The
bathroom? It’s in back.
CESSNA EMBRAER
HONDAJET CITATION CJ4 LEGACY 450
PRICE: $4.5 million PRICE: $9 million PRICE: $16.6 million
RANGE: 1,400 miles RANGE: 2,500 miles RANGE: 2,900 miles
(Can fly nonstop from (Can fly nonstop from (Can fly nonstop from New
New York to Miami) New York to Houston) York to Los Angeles)
MAX CRUISE ALT: 43,000' MAX CRUISE ALT: 45,000' MAX CRUISE ALT: 45,000'
CRUISE SPEED: 483MPH CRUISE SPEED: 519MPH CRUISE SPEED: 624MPH
PASSENGERS: 6 PASSENGERS: 8–9 PASSENGERS: 7–9
HONDAJET S
830
S
831
SDIC POWER HOLDINGS
HAL TRUST
CN
NE
S
832 ASSA ABLOY SW
T
832 BANK OF BARODA IN
S
834 SHANGHAI INTERNATIONAL PORT CN
T
835 LIBERTY INTERACTIVE US
S
836 DATANG INTERNATIONAL POWER CN
choices: red, blue, green, yellow or silver. But Phenom 100E (448mph) jets. It’s also about S
837 CHONGQING RURAL BANK CN
S
838 KOREA GAS KO
its most distinctive feature is the unusual loca- 15% more fuel-efficient. The top speed is T
839 ITC IN
840SSCHINDLER HOLDING SZ
tion of the engines—on top of the wings. 483mph, and the maximum cruise altitude is T
841 ABU DHABI COMMERCIAL BANK AE
T
841 SK INNOVATION KO
On most aircraft the engines are below 43,000 feet—higher than most commercial air- S
843
844S
CHINA SOUTHERN AIRLINES
CONSTELLATION BRANDS
CN
US
the wings or attached to the rear of the fu- liners. Its range is 1,358 miles, not enough to fly T
845
T
846
VIMPELCOM
CEMEX
NE
MX
selage. Without those structural constraints coast-to-coast but perfect for regional hops or S
847
S
848
NIDEC
LINK REIT
JA
HK
the HondaJet (which is about two and a half even a trip from New York to Miami. S
849
S
850
BANQUE SAUDI FRANSI
KWEICHOW MOUTAI
SU
CN
times the size of a minivan) can provide more Still, something looks off. Don’t two bulky T
851
S
852
DAIICHI SANKYO
CHINA MERCHANTS PROPERTY
JA
CN
T
room for passengers and their stuff. The cabin engines sticking up from the wings kill the 853
S
854
HYUNDAI HEAVY INDUSTRIES
GENERAL GROWTH PROPERTIES
KO
US
T
is 20% larger than comparable business jets, plane’s aerodynamics? That’s what most avi- 855
S
856
GRUPA PZU
OSAKA GAS
PL
JA
S
857 KOBE STEEL JA
and the rear cargo area is spacious enough ation experts learned in school, supported S
857 NISOURCE US
T
857 SYMANTEC US
for 16 pieces of luggage, including 2 golf bags. by a failed attempt in Germany years earlier. 860TEASTMAN CHEMICAL US
T
861 OOREDOO TELECOM QA
Passengers don’t have to play footsie the way “When I showed people the sketch, everybody S
862 HCP US
T
863 ENBW-ENERGIE BADEN GE
they do in most small business jets; the facing laughed at me,” recalled Fujino. “They hated S
864 NORDSTROM US
T
864 SK HOLDINGS KO
seats are set farther apart, providing 14 inches the idea.” Fujino’s secret, discovered after years S
866 CENTERPOINT ENERGY US
867OBAIC MOTOR CN
of extra legroom. It seats up to seven, includ- of analysis and a chance encounter with an old T
868 BED BATH & BEYOND US
S
869 ZTE HK
ing the pilot. And there’s still enough space textbook, was finding the perfect spot to mount T
870 L-3 COMMUNICATIONS US
S
871 VORNADO REALTY US
for a bathroom, an important selling point, the 465-pound engines. When he tested a scale S
872
S
873
TD AMERITRADE HOLDING
FIDELITY NATIONAL
US
says Fujino. With the engines out over the model of his plane at Boeing’s wind tunnel T
874
INFORMATION
VIENNA INSURANCE GROUP
US
AS
T
wings, it’s also quieter. facility, the results showed that his plane 875
S
876
SKANSKA
GENUINE PARTS
SW
US
T
Honda says its jet flies faster and higher produced less drag at high speeds than conven- 877
S
878
WHOLE FOODS MARKET
CALPINE
US
US
S
than any other jet in its class, such as Cessna’s tional “clean wing” designs. 879
880T
EQUITY RESIDENTIAL
CHINA COAL ENERGY
US
CN
S
881 CSL AU
Citation Mustang (391mph) and Embraer’s As a child, Fujino was fascinated by air- S
882 CATHAY PACIFIC AIRWAYS HK
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882 FORTESCUE METALS GROUP AU T
938 VOESTALPINE AS
S
884 PROLOGIS US T
939 J SAINSBURY UK
CONTINENTAL S
885 BOE TECHNOLOGY GROUP CN 940OALTICE LU
S
885 CHONGQING CHANGAN AUTO CN 940SLEND LEASE GROUP AU
RESOURCES S
887 PGNIG GROUP PL T
942 WOLSELEY SZ
Shares of S
888 VAKIFBANK TU T
943 NRG ENERGY US
Harold Hamm’s S
889 BANK OF NANJING CN 944SADANI ENTERPRISES IN
pioneering 890SHERMÈS INTERNATIONAL FR S
945 SHAANXI COAL INDUSTRY CN
fracker fell 60% S
891 NEWMONT MINING US T
946 SOLVAY BE planes and studied aeronautical engineering at
as oil prices T
892 LG CORP KO T
947 EVEREST RE GROUP BU
plunged. S
893 HANWHA CORP KO T
948 HERTZ GLOBAL HOLDINGS US Tokyo University. But in Japan there wasn’t much
S
894 BRITISH LAND UK T
949 SANDISK US
Will a recent
rebound last? T
895 BARRICK GOLD CA S
950 CONTINENTAL RESOURCES US of an aerospace industry, so his education was
T
896 PUNJAB NATIONAL BANK IN S
950 O’REILLY AUTOMOTIVE US
897ORECRUIT HOLDINGS
898OJD.COM
JA
CN
T
952
T
952
EIFFAGE
JIANGXI COPPER
FR
CN
mostly theoretical. After graduating in 1984 at age
899OULTRAPAR PARTICIPACOES
900SPIONEER NATURAL RESOURCES
BR
US
T
954
T
955
KPN
EMAAR PROPERTIES
NE
AE
24, he joined Honda, where he worked on auto-
S
901
S
901
CAPITALAND
FINATIS
SI
FR
S
956
S
957
SKF GROUP
ST. JUDE MEDICAL
SW
US
mobile research and development.
OD Global offers: • Personalized, single point of contact for status on all shipments
r2CEKƂE2TQOKUG™: service from 24 Asian ports direct to the U.S.
• Direct service to or from Canada, Mexico, Puerto Rico,
Alaska and Hawaii
ny. We should pursue the future through the the movement of air flowing 1213
1214 T
OI
FMC TECHNOLOGIES
BR
US
1215 SRITE AID US
HondaJet.’ For a moment I could not even over the fuselage. “Airplane 1216 TDANGOTE CEMENT NI
1217 TPKN ORLEN PL
believe what I had just heard.” design is like a painting,” he 1218 SHIKVISION CN
DANGOTE 1218 ONIPPON PAINT JA
Honda started taking orders in October says. “While I am working on CEMENT 1220 TSTORA ENSO FI
1221 SWUHAN IRON & STEEL CN
2006 at the National Business Aviation As- it, I am already thinking about Amid Nigeria’s tur- 1222 SPERRIGO IR
moil, founder Aliko 1222 SVESTAS WIND SYSTEMS DE
sociation convention in Orlando, Fla. By the the colors I will use. And the Dangote remains 1224 SSTARWOOD PROPERTY TRUST US
Africa’s richest man. 1225 SSUN PHARMA INDUSTRIES IN
end of the convention it had more than 100 frame to display it.” F 1226 TAUTOLIV SW
1226 STAISEI JA
1228 TMETALURGICA GERDAU BR
1229 TJERONIMO MARTINS PO
S UP T DOWN
O UNCHANGED O NEW
PROMOTION
SHINING
A LIGHT
ON DOING
BUSINESS IN
LAS VEGAS
BY BETH ELLYN ROSE NTHAL
©LVCVA
means business.
Moving the Digital Signage In addition, he says, the LVCVA assigns “a highly
Expo to Las Vegas professional event manager who serves as a partner
Among those companies that have realized the every step of the way. They help get the building
myriad business benefits of Vegas is Exponation ready for the show and even provide assistance with
LLC, an Atlanta-based organization that specializes attendee marketing.”
in full-service trade shows and event production The fact that Vegas offers so much to do is, of
and management. It owns four events in the digital course, another huge plus for convention-goers. “In
signage and commercial lighting industries, and its their free time, our attendees have more opportu-
landmark event is Digital Signage Expo (DSE). nities to do things they couldn’t do in other cities,”
Angelo Varrone, chairman and CEO, says the com- Varrone points out. Exponation even produces a
Angelo Varrone pany launched DSE in San Francisco, later moving weekly newsletter to keep attendees up to date on
Chairman and CEO it to Chicago and then to Vegas in 2008, where it what’s happening during the show.
Exponation LLC
has remained ever since. “It became obvious that
we needed to be in a city with world-class trade A Boost in Business
According to the show credentials and one that was more aligned Moving the DSE to Vegas was, without a doubt, a
Fast Facts
with digital signage technology,” he explains. “Las smart choice. According to Varrone, in its first year, the
Las Vegas Convention Vegas is perfect because it has an amazing amount Expo’s attendance increased by 25%—a significant
and Visitors Authority of digital signage, with new installations happening portion of which comprised international visitors. “Las
(LVCVA)… all the time. Industry members can come to Vegas Vegas is very accessible from many worldwide desti-
to explore what is being done firsthand as well as to nations. That helps DSE attract visitors from over 60
đƫƫĆċĂƫ)%((%+*ƫ+"ƫ0$!ƫƫ see what’s new on our show floor. countries. There is no doubt that international guests
%05Ě/ƫąāċāƫ)%((%+*ƫ2%/%0+./ƫ “As part of DSE’s education program, we book tend to be more comfortable coming to Las Vegas.”
(/0ƫ5!.ƫ3!.!ƫ%*ƫ0+3*ƫƫ
three tour buses and take registrants on a live tour In addition to noting an increase in attendees
0+ƫ00!* ƫƫ)!!0%*#ƫƫ
+.ƫ+*2!*0%+*ċƫ of Vegas’ newest and most exciting digital signage since its move to Vegas, DSE has also seen a surge
installations. The live tour sells out every year,” in exhibitors, winning four “Fastest 50” awards from
đƫƫ$!ƫ%05ƫ%/ƫ3!((ƫƫ
Varrone says. industry publications over the past seven years. The
!-1%,,! ƫ0+ƫ$+/0ƫ)!!0-
%*#/ƫ* ƫ!2!*0/ƫ+"ƫ((ƫ award goes to the 50 fastest-growing trade shows in
/%6!/Čƫ+û!.%*#ƫ*!.(5ƫƫ The Winning Draw of Las Vegas a particular year. “Exhibitors understand the benefits
āāƫ)%((%+*ƫ/-1.!ƫ"!!0ƫƫ Exponation had no qualms about moving its sig- of showing their products in Las Vegas, and that has
+"ƫ)!!0%*#ƫ/,!ċ nature event to Vegas, and the LVCVA has guided it been a major factor in DSE’s growth,” Varrone notes.
ƫđƫƫ$!ƫ%05ƫ+*2!*%!*0(5ƫ every step of the way. “Since Las Vegas is the number For Exponation, hosting its main event in Vegas
+/0/ƫ)+.!ƫ0$*ƫ one city for trade shows in the world, the LVCVA is turned out to be a wise business move. To plan
āĆĀČĀĀĀƫ$+0!(ƫ.++)/ċ familiar with all aspects of the business. They make it your next business meeting or trade show, visit
easier to stage a show here,” Varrone explains. VegasMeansBusiness.com. Q
Vegas means business.
With world-class meeting facilities, an extensive range of hotel rooms, and a city unrivaled
in event and convention experience, here, business as usual is better than usual. In fact,
attendance increases an average of 8 percent when shows rotate into Las Vegas. Find out all
the reasons why so many FORTUNE 500 ® companies choose Las Vegas.
®
FORTUNE 500 is a registered trademark of Time Inc. Used with permission.
GLOBAL 2OOO
While overhyped
cryptocurrencies like Bitcoin
grab all the attention, Visa
CEO Charlie Scharf has
quietly put a $6.8 trillion
stranglehold on the world’s
commercial transactions.
The future of payments?
Surprise! It’s already here.
BY DANIEL FISHER
S
1240 DIRECT LINE INSURANCE UK
tal expenditures of $500 million). Visa handled 1241 OGUOSEN SECURITIES CN
1242 TSHARP JA
100 billion purchases worth $6.8 tril- 1243 TBPI PH
1244 SMARKEL US
lion, according to The Nilson Report, 1245 TMOLSON COORS BREWING US
1246 SOMRON JA
which tracks the credit card indus- 1247 THINDUSTAN PETROLEUM IN
1248 TASAHI GLASS JA
try. That’s double the amount of rival 1249 SMANPOWER US
1250 STHAI BEVERAGE TH
ITTING INCONSPICUOUSLY MasterCard and 14 times American 1251
1252
S
T
PVH
BRAMBLES
US
AU
among the Pentagon contractors and trade as- Express. For perspective, Visa thinks 1253
1253
T
T
AREVA
UNITED UTILITIES
FR
UK
sociations in a western suburb of Washington, there are another $11 trillion in cash KEURIG
1255
1255
S
S
KEURIG GREEN MOUNTAIN
UC RUSAL
US
RU
D.C. is a low-slung building protected by land- and check transactions in the world GREEN 1257OCJ CORP.
1258OEVERBRIGHT SECURITIES
KO
CN
scaped berms and a fence topped by razor wire. each year that could go electronic. MOUNTAIN 1259 SGIVAUDAN SZ
Stream of new 1259 TJM SMUCKER US
T
The exterior walls are a patchwork of whites, And Visa’s transaction volume has ventures have
revenues up
1259
1262 T
PLDT
LIBERTY MEDIA
PH
US
T
grays and greens to confuse passersby trying to been growing steadily at 10% a year 250% over the
last four years.
1263 HYUNDAI GLOVIS
1264ODEUTSCHE WOHNEN
KO
GE
1265 SBELLE INTERNATIONAL
judge its size from a distance. A 24-foot-deep since the IPO. HOLDINGS HK
1266 TWULIANGYE YIBIN CN
moat provides a last line of defense against any- Nonetheless, there are threats. Retailers have 1267 TBROWN-FORMAN US
1268 TGOLDCORP CA
body trying to crash a vehicle through its walls. won billions of dollars in antitrust suits accus- 1268 SUNITED RENTALS US
1270 TBANKINTER SP
But while this fortress could easily pass as ing the company of helping banks keep fees— 1271 TCLOROX US
1272 TCP ALL TH
an outpost of some shadowy three-letter spy which can clip as much as 2.75% off a mer- 1272
1274
S
T
NSK
LIXIL GROUP
JA
JA
agency, it’s actually home to something far chant’s revenue—too high. Customers love the 1275
1276
S
S
TDK
SALESFORCE.COM
JA
US
more mundane—and far more powerful. This is easy credit but loathe interest rates that can top 1277
1278
T
S
ARAB BANK
BALL
JO
US
the nerve center of Visa, the global credit card 20%. West Coast venture capitalists see Visa as 1279
1280
T
S
ANALOG DEVICES
GRIFOLS
US
SP
company. Walk through a biometric securi- an oligopolistic dinosaur and are pouring hun- 1281
1282
T
T
TERNA
MOL HUNGARIAN OIL
IT
HU
T
ty scanner into its data center—as I did recent- dreds of millions of dollars into rivals that use 1283
1284 S
SEMBCORP INDUSTRIES
EDWARDS LIFESCIENCES
SI
US
S
ly—through a room dominated by huge video Bitcoin. Meanwhile, banks, which collect the 1285
1285 S
ITV
SCANA
UK
US
1287 TBANK LEUMI IS
screens and past ranks of EMC data storage bulk of the fees from merchants, are warily eye- 1287 THONG LEONG FINANCIAL MA
1289 SSAVOLA GROUP SU
units holding petabytes of information ready ing Visa’s efforts to bypass them and forge di- 1290 SSAUDI ARABIAN MINING SU
1291 TANTOFAGASTA UK
for instant recall, and you’ll find a single IBM rect relationships with retailers by offering one- 1292 SROCKWELL COLLINS US
1293 SCONCHO RESOURCES US
Z-class mainframe, like the black monolith in click Internet transactions and providing data 1294 TMELCO CROWN ENTERTAINMENT HK
1294 STOKYO ELECTRON JA
Stanley Kubrick’s science-fiction classic 2001, on consumer behavior that 1296 SLABCORP US
1297 SMETROPOLITAN BANK & TRUST PH
quietly crunching up to 100 billion computa- only Visa possesses. 1298 SCHINA INTERNATIONAL MARINE CN
1299 TNEWS CORP. US
tions every second. Almost every time some- None of which seems to 1300 SPAYCHEX US
1301 SCERNER US
body swipes a Visa card anywhere in the world, faze Visa’s chief executive, 1302OHANERGY THIN FILM
POWER GROUP CN
the transaction flows through here or a sis- Charlie Scharf. In time, he 1302
1304
T
T
KGHM POLSKA MIEDZ
BCI-BANCO CREDITO
PL
CH
T
ter facility in Colorado. The company instantly says, would-be Visa disrup- HANERGY THIN
1305
1306 T
FIRST FINANCIAL HOLDING
CELANESE
TA
US
checks 500 variables, from the customer’s loca- tors all discover—just as In- FILM POWER 1307 TGJENSIDIGE FORSIKRING NO
HANERGY: ROBERT NICKELSBERG/GETTY IMAGES; TENET: SUSAN GOLDMAN/BLOOMBERG
1308 SOBAYASHI JA
GROUP S
tion to his spending habits to the location of the ternet upstarts PayPal, Square With shares up sixfold in
1309
1310 S
NETEASE
RURAL ELECTRIFICATION
CN
IN
a year, is this a solar bub- 1311T SAUDI ARABIAN FERTILIZERS SU
merchant, and spits out a thumbs-up or -down and Uber did—that it is simply ble in the making? 1312 TPRADA IT
1313 TCOLRUYT BE
on whether to allow the charge to go through. easier and more economical 1314 SHAMMERSON PLC. UK
1314 ORESTAURANT BRANDS
It’s the sort of centralized, Big Iron process- to work with his leviathan than fight it. “They INTERNATIONAL CA
1316 TMICHAEL KORS HOLDINGS HK
ing that Silicon Valley was supposed to obliter- don’t do what we do,” says Scharf, 50, who was 1317
1318
S
T
DARDEN RESTAURANTS
CHUGOKU ELECTRIC POWER
US
JA
ate years ago with peer-to-peer networks and a longtime lieutenant to JPMorgan Chase Chief 1318
1320
T
T
MISC
INGRAM MICRO
MA
US
cheap Internet-connected devices. Jamie Dimon and took charge at Visa in 2012. 1321
1321
S
T
ROPER INDUSTRIES
TRANSOCEAN
US
SZ
Yet Visa endures. And grows. The credit pro- “They don’t have the network 1323
1324
S
T
HUA NAN FINANCIAL TA
GLOBAL LOGISTIC PROPERTIES SI
cessing company, which started 57 years ago as we have.” 1325
1326
S
T
JIANGSU YANGHE BREWERY
EMPIRE
CN
CA
T
a nonprofit association of banks, went public on He’s already rushing to em- 1327
1328 T
ROSTELECOM
ATOS
RU
FR
the eve of the financial crisis in 2008 and sailed brace what comes next: pro- 1329OLAM RESEARCH
1330 SWYNDHAM WORLDWIDE
US
US
TENET T
through it with a 390% total shareholder return viding the back end for smart- HEALTHCARE
1331
1331 S
AMBANK GROUP
INTU PROPERTIES PLC.
MA
UK
1333 TKINTETSU JA
over the past six years, landing as No. 263 on phone-based payment systems Paying patients and 1333 SYUANTA FINANCIAL HOLDING TA
admissions up, bad 1335 SHYUNDAI MARINE & FIRE KO
FORBES’ 2015 Global 2000 list of the world’s such as Apple Pay and similar debt from former- 1335 STENET HEALTHCARE US
ly uninsured down. 1337 SWESTERN REFINING US
largest companies. setups for Samsung and other ObamaCare is work- 1338 TDSME KO
ing for somebody! 1339 SCHINA HONGQIAO GROUP CN
It is also one of the planet’s most prodigious mobile devices. Scharf’s techni- 1339 TPETRONAS CHEMICALS MA
1341 SCHINA MERCHANTS HOLDINGS HK
1341 TCOSMO OIL JA
1343 SFORTIS (CANADA) CA
VISA 1344
1344
T
S
EISAI
INNER MONGOLIA
JA
BAOTOU STEEL CN
1347 SCHECK POINT SOFTWARE IS
1348 SINOTERA MEMORIES TA
1349 TABENGOA SP
1349 SSL GREEN REALTY US
cal team spent more than a year working with One in Chicago, where the two of them became 1351
1352
S
S
ANTERO RESOURCES
NÜRNBERGER
US
GE
Apple before the launch of Apple Pay last Oc- closer (Scharf and his boss even shared a gui- 1353
1354
S
S
MONSTER BEVERAGE
MASHREQ BANK
US
AE
tober. The plan: Grab billions of dollars more tar instructor). He was named chief financial 1355
1356
T
T
SEARS HOLDINGS
AEROPORTS DE PARIS
US
FR
in fees each year by making Visa the payment officer at the age of 35 and then joined JPMor- 1357OSKYWORKS SOLUTIONS
1358 TCHICAGO BRIDGE & IRON
US
NE
method of choice for everything—right down to gan Chase as head of retail financial services, 1359
1360
S
S
OLYMPUS
AAREAL BANK
JA
GE
S
$1 hamburgers at McDonald’s and three-block including mortgages, when it bought Bank One 1361
1362 S
SNC-LAVALIN GROUP
CRESCENT POINT ENERGY
CA
CA
T
taxi rides in Singapore—with the ultimate goal in 2004. Scharf guided JPMorgan’s retail and 1363
1364 S
COMPUTER SCIENCES
ANGANG STEEL
US
CN
1365OCHEIL INDUSTRIES KO
of replacing cash itself. mortgage business through the financial cri- 1365 SFOOT LOCKER US
1367 SE-TRADE FINANCIAL US
“It took us 50 years to get to 36 million mer- sis—the big bank took federal bailout funds only 1368 TPIRELLI & C. IT
1369 TWANT WANT CHINA CN
chants globally,” says James McCarthy, execu- “because we were asked,” Dimon later said—but 1370 SBANK OF CHONGQING CN
1371 SNIPPON EXPRESS JA
tive vice president in charge of innovation and a quit that job in 2011 to run JPMorgan’s $10 bil- 1372 SADOBE SYSTEMS US
1373 TPIRAEUS BANK GR
former IBM executive who joined Visa in 1999. lion private equity arm in what some took as a 1374 SCHINA LONGYUAN POWER CN
1375 TSMITH & NEPHEW UK
“Now,” he says, holding his iPhone in the air, demotion. Dimon says Scharf came to him look- 1376 TAGILENT TECHNOLOGIES US
1376 SSINOPAC FINANCIAL TA
“we’ve got 7 billion of these.” ing for a change after years in the 1378 TIHI JA
1379 SNVIDIA US
same retail job. “What else could I 1380OSEKISUI CHEMICAL
1381 TREGENERON PHARMACEUTICALS
JA
US
SCHARF HAS BEEN IMMERSED IN CAPITAL MAR- do?” says Dimon, now JPMorgan 1382
1383
S
T
ACCOR
STEEL AUTHORITY OF INDIA
FR
IN
kets since he was a teenager. He interned at Chase’s chairman and CEO. 1384
1384
S
S
CHINA MENGNIU DAIRY
FUKUOKA FINANCIAL GROUP
CN
JA
his father’s offices at Shearson Lehman Bros. He described his longtime 1386
1387
T
T
ZIONS BANCORP
LATAM AIRLINES
US
CH
in New York from the age of 13 and landed a lieutenant as “very diligent, very 1388OKERRY PROPERTIES LTD.
1389 TICA GRUPPEN
HK
SW
job as Jamie Dimon’s personal assistant dur- bright, very honest,” who has “an NINTENDO 1390 TKOREAN AIR KO
1391 SCAPITA UK
Can Mario final- S
ing his senior year at Johns Hopkins. Instead of ability to handle lots of complex ly go mobile? Bet-
1392
1392 T
AMERICAN WATER WORKS
TORCHMARK
US
US
ter hope so after T
leaving for Wall Street after graduation in 1987 things, relate to lots of people.” three consecutive
1394
1395 T
NINTENDO
BUNZL
JA
UK
years of losses. 1396 TDAI NIPPON PRINTING JA
he joined Dimon at a Baltimore lending outfit All of which is proving useful in 1396 THOLLYFRONTIER US
1398 SKT&G KO
known as Commercial Credit, run by an ambi- Visa’s C-suite. The company has roots in Bank- 1399 TAMERICAN CAPITAL AGENCY US
1400 SACTELION SZ
tious banker named Sanford I. “Sandy” Weill. Americard, which San Francisco-based Bank 1401 TKAJIMA JA
1402 TS-OIL KO
For the next two decades he accompanied Weill of America rolled out in 1958 as the first cred- 1403 TAXIS CAPITAL HOLDINGS BU
1404OJB FINANCIAL GROUP KO
and Dimon on a journey through the evolving it card available to middle-class consumers and 1405 TMEDIPAL HOLDINGS JA
1406 TGKN UK
financial marketplace as Weill bought Shearson, smaller merchants who lacked their own pri- 1407 SBANCO OCCIDENTAL VZ
1407OEXPEDIA US
Salomon Smith Barney, Travelers insurance and vate charge cards. 1409 SWOLTERS KLUWER NE
1410 SARM HOLDINGS UK
ultimately, in 1998, Citigroup. Originally a simple paper card with a $300 1411T
1412 S
METRO INC.
BRILLIANCE CHINA
CA
After Dimon and Weill fell out in the late credit limit, BankAmericard was vulnerable to 1412 S
AUTOMOTIVE HOLDINGS
COMPAL ELECTRONICS
CN
TA
S
1990s, in 2000 Scharf followed Dimon to Bank fraud. Merchants literally flipped through tele- 1412
1415S
SAUDI HOLLANDI BANK
CHIPOTLE MEXICAN GRILL
SU
US
1416T CPFL ENERGIA BR
1417S TAIWAN COOPERATIVE
FINANCIAL TA
1418 OTONENGENERAL SEKIYU JA
1423 TAQA AE
1424S QATAR ISLAMIC BANK QA
1425T COMMERCIAL BANK OF QATAR QA
1. Customer’s phone verifies identity with a 3. Visa swaps the token for the card- 1426
1427
T
T
OJI HOLDINGS
INDUSTRIVARDEN
JA
SW
thumbprint or facial recognition, and then a holder’s actual 16-digit number and 1428T REXEL FR
1428T TOPPAN PRINTING JA
“secure element” or tamper-proof chip inside analyzes up to 500 variables before 1430S WHITBREAD UK
transmits a 16-digit token and unique cryptogram authorizing or rejecting the charge 1431T AHLI UNITED BANK BN
1432T UNION BANK OF INDIA IN
to authorize the charge. It sends the information within milliseconds. 1433T BANCO DAVIVIENDA CO
1434S ELECTRIC POWER DEVELOPMENT JA
wirelessly to the merchant’s point-of-sale terminal. 1435 OWESTFIELD AU
1436S REMGRO SA
1437T ALPHA BANK GR
1438OCENTENE US
1439T BANCO COMERCIAL PORTUGUES PO
1440S GEBERIT SZ
1441T MAXIS MA
? ? 1442
1443
S
S
HANESBRANDS
ASSURED GUARANTY
US
BU
1444 SBENDIGO & ADELAIDE BANK AU
1445 SSIKA SZ
1446 TGRUPO CARSO MX
1447 TARAMARK US
T
2. The POS sends the 4. The bank that issued the
1447 TRAVIS PERKINS UK
1449 TWÄRTSILÄ FI
1450OFOUNDER SECURITIES CN
token and cryptogram to card to the customer approves 1451 TCOACH US
the merchant’s acquiring payment and sends money to 1451 TDASSAULT AVIATION FR
1453 TILIAD FR
bank and on to the Visa the acquiring bank via Visa’s 1454 TCHAROEN POKPHAND FOODS TH
network for verification. settlement and clearing system. 1455 SASPEN PHARMACARE HOLDINGS SA
1455OLARGAN PRECISION TA
1457 TBANCO POPOLARE IT
1457 SCHANG HWA BANK TA
ACQUIRING BANK 1459 TAMETEK US
1460 SJARDEN US
than 1,500 banks linked by 1.5 million miles of secure fi- joined the firm looking to expand more rapidly into mo-
ber-optic lines, serving as a sort of intelligent switch for bile commerce and the multitrillion-dollar cash economy.
BLOOMBERG
deciding whether to move money to pay for each transac- With access to a credit card number, plus a few other eas-
tion. It also scouts for fraud and helps settle disputes over ily obtainable details, fraudsters gain full control of an ac-
charges. Visa doesn’t reap the reward of those usurious count’s purchasing power and can encode magnetic strips
20% interest fees or even the vast majority of the 2.75% on blank plastic cards (Amazon.com will sell you a mag-
charged to merchants. Instead it netic card reader/writer for $17). Worldwide, credit card
has to be content collecting 8 to fraud is estimated to have topped $14 billion last year, ac-
20 basis points, or hundredths of a cording to The Nilson Report, with banks and merchants
percent, off of each transaction. bearing most of the cost.
WARTSILA
At the heart of the system is that To truly protect accounts, you need to keep those 16-
Finnish enginemaker sees demand annoying-to-type 16-digit number digit numbers private, restricting access to those within
fall due to lower prices for crude oil.
embossed on the plastic bulging Visa’s secure network. There are existing solutions: Eu-
Because
weekend warrior
VISA 1462 T
GROUP
STOCKLAND AUSTRALIA
CN
AU
1463 SJTEKT JA
1464 SABU DHABI ISLAMIC BANK AE
1464 TCAESARS ENTERTAINMENT US
1466 SMEIJI HOLDINGS JA
1466 TSTRABAG AS
ropean card issuers have used difficult-to-copy including 1,000 in the U.S., to cre- 1468
1468
S
T
AGL RESOURCES
PENTAIR
US
SZ
microchips and personal identification numbers ate software and tools for online 1470
1471
T
T
NAVER
SHOPRITE HOLDINGS
KO
SA
to protect transactions for years, but U.S. mer- and mobile purchases this year, 1472
1472
T
T
XILINX
ZODIAC AEROSPACE
US
FR
chants have resisted paying for the setup. on top of the 6,000 employees 1474
1474
T
T
INTUITIVE SURGICAL
SHIMIZU
US
JA
Systems like Apple Pay, which operate with he now oversees. He also over- 1476
1477
S
S
CATTOLICA ASSICURAZIONI
NETFLIX
IT
US
T
software-based encryption known as “tokeniza- sees the once unthinkable pro- 1478
1479 S
GEA GROUP
FAR EASTERN NEW CENTURY
GE
TA
T
tion,” promise an alternative, one with more se- cess of opening up Visa’s network 1480
1481 T
DELEK GROUP
MITSUBISHI UFJ LEASE
IS
JA
1482 TENKA TU
curity yet without the complication of punch- to outside developers working NETFLIX 1483 TNMDC IN
1484 SUNION NATIONAL BANK AE
ing a PIN into a keyboard. Instead of using the on the next generation of mobile Netflix hits 62 million
subscribers thanks 1485 TPETRONAS GAS MA
1486 SSMURFIT KAPPA GROUP IR
customer’s actual 16-digit credit card num- apps. The company has already to slew of original
content.
1487 SWESTLAKE CHEMICAL US
1488 TEQT US
ber, a phone equipped with Apple Pay trans- released a set of application pro- 1489 TDEXIA BE
1490OBARRATT DEVELOPMENTS UK
mits a dummy number, a software “token,” as gram interfaces, or APIs, to simplify transactions 1491 TCOLOPLAST DE
1492 THEXAGON SW
it’s known, which alerts the computer terminal and speed the adoption of Visa Checkout, an en- 1493 SILLUMINA US
1494 TOTP BANK HU
at the retailer’s checkout counter to request an- crypted, standardized version of Amazon’s one- 1495 SALINMA BANK SU
1496 TMCGRAW-HILL COS. US
other vital piece of information from a chip in click payment system for websites. 1497
1498
S
T
SHIMANO
ZENITH BANK
JA
NI
the phone: a cryptogram, or a long string of ran- “We’re telling [developers], ‘Please dream, 1499
1500
T
T
QANTAS AIRWAYS
US STEEL
AU
US
domly generated numbers, that only Visa’s com- please build new applications,’ ” says Taneja. 1501 OSOCIEDADES BOLIVAR
1502 SFRANSHION
CO
puters can verify. Transactions can be further Scharf clearly recognizes the potential threat 1503 T
PROPERTIES (CHINA)
CITY DEVELOPMENTS
HK
SI
1503 TSAMSUNG HEAVY INDUSTRIES KO
protected by biometric security like thumbprint from new electronic payment systems, most 1505 SNEW HOPE LIUHE CN
1506 SALASKA AIR GROUP US
scanners and even facial recogni- famously Bitcoin, which re- 1507OTRANSURBAN GROUP AU
1508OOLEO E GAS PARTICIPACOES BR
tion. If a hacker somehow cloned places Visa’s sprawling comput-
a customer’s phone, Visa’s com-
HOW WE BUY er network with a single registry
1509OSHANGHAI COMMERCIAL
1510 T
& SAVINGS BANK
CHINA LIFE INSURANCE
TA
once ran Microsoft’s e-commerce platform. LoopPay, which developed an expected to close in May.
1562
1563
S
S
BANK AUDI
DIA
LE
SP
Scharf recruited Taneja away from Electronic ingenious method for gener- 1564 SGUANGZHOU AUTOMOBILE
GROUP CO. LTD. CN
1565 TOLD REPUBLIC INTERNATIONAL US
Arts in 2013 to run Visa’s sprawling technology ating a wireless version of a credit card’s mag- 1566 TALTERA US
1567 SKANSAS CITY SOUTHERN US
division. Working out of Visa’s industrial-chic of- netic strip. Within six months Visa’s investment 1568OEFG EUROBANK ERGASIAS GR
1568 TSANY HEAVY INDUSTRY CN
fices overlooking San Francisco Bay, Taneja will doubled in value, as Samsung scooped up Loop- 1570 TLOTTE CHEMICAL KO
1570 TSINOPEC ENGINEERING (GROUP) CN
hire 2,000 software engineers and developers, Pay to install in its phones. 1572 TCOCA-COLA HBC SZ
1573 O3I GROUP UK
1574 OKIMCO REALTY US
1575 TWILLIS GROUP HOLDINGS UK
Because
Monday pitch meeting
NIGAM IN
Card, accusing them of helping banks keep fees in emerging markets, where cash dominates (and 1720 TBANCA CARIGE IT
1721 SAMERICAN EQUITY INVESTMENT US
too high with rules that prohibited them from fees tend to be higher). China, so far, is off limits, 1722 TRELIANCE STEEL US
1723 SCHURCH & DWIGHT US
encouraging customers to use cash or less ex- with its $6.9 trillion credit card business held by 1724 TSENSHU IKEDA HOLDINGS JA
1725 TWATERS US
pensive debit cards. As part of the settlement the state-controlled UnionPay system, but Chi- 1726 SGAMESTOP CORP. US
1727 TNANTO BANK JA
Visa and MasterCard dropped those rules, but nese officials plan to open up the processing side 1728 TTALISMAN ENERGY CA
1729OCINTAS US
the two are still being sued by holdouts, includ- of the business to foreign companies. 1729OERDEMIR TU
1729OTECH MAHINDRA IN
ing Wal-Mart, which are seeking billions more. Africa, too, represents a big opportunity. De- 1732OTAYLOR WIMPEY UK
1733 THYAKUGO BANK JA
“Visa continues to have some market power velopers there came up with a clever way to 1734
1735
S
T
TAIWAN BUSINESS BANK
PERMANENT TSB GROUP
TA
IR
to set fees higher than they should be,” said move money via prepaid cellphones, and Visa 1736OBEIJING XINWEI TELECOM
TECHNOLOGY GROUP CN
Craig Wildfang, the Minnesota lawyer who ne- adapted its existing mechanism for paying re- 1736OTOKYO TATEMONO
1738ONIPPON MEAT PACKERS
JA
JA
JPMorgan Chase, the largest issuer of Visa two-year story or a five-year story,” Scharf says. 1790OOFFICE DEPOT
1791 TNELNET
US
US
T
cards, threatened to move its business to Mas- “We have the opportunity to grow this company 1792 TOP FRONTIER INVESTMENT
HOLDINGS PH
1793OIMI UK
terCard unless Visa set up a private-label ver- for decades to come.” F 1794 TGANSU JIU STEEL GROUP
HONGXING IRON & STEEL CN
1795 TFIRST NIAGARA FINANCIAL US
S UP T DOWN
112 | FORBES MAY 25, 2015 O UNCHANGED O NEW
1796 TGOLDEN AGRI-RESOURCES SI 1848OKIYO BANK JA 1899 TTHANACHART CAPITAL TH 1953 SKONICA MINOLTA JA
1796 SJSW STEEL IN 1850 TGS ENGINEERING KO 1901 OOVERSEAS UNION ENTERPRISES SI 1953OTBEA CN
1798OCHANGJIANG SECURITIES CN 1851 OLG HOUSEHOLD & HEALTH CARE KO 1902OREALTY INCOME US 1955 SANDHRA BANK IN
1798 THYAKUJUSHI BANK JA 1851 ORADIAN GROUP US 1902OSNAP-ON US 1956 TKESKO FI
1798OPHARMACYCLICS US 1853 TBOK FINANCIAL US 1902 TVIETIN BANK VE 1956 TSEVERN TRENT UK
1801 TCHINA AGRI-INDUSTRIES CN 1854 SPANG DA AUTOMOBILE TRADE CN 1905OSHANGHAI INDUSTRIAL HOLDINGSCN 1958 SCAIXA ECONOMICA
1801 SUCO BANK IN 1855 TBANQUE CENTRALE POPULAIRE MO 1905 TSÜDZUCKER GE MONTEPIO GERAL PO
1803 TSAN-IN GODO BANK JA 1855OHEALTH NET US 1907 TST GALLER KANTONALBANK SZ 1958 TTHAI OIL TH
1804 THIGO BANK JA 1855OSYNNEX US 1908OAMTRUST FINANCIAL SERVICES US 1960 TMOTOR OIL GR
1805 TBANK OF QUEENSLAND AU 1858 TALPIQ HOLDING SZ 1909 THOKKAIDO ELECTRIC POWER JA 1961 OALLIED WORLD ASSURANCE SZ
1806OSAMSUNG ELECTRO-MECHANICS KO 1858 THUNAN VALIN STEEL CN 1909 TMICROCHIP TECHNOLOGY US 1962OCWT SI
1807OHEILAN HOME CN 1858 TMAANSHAN IRON & STEEL CN 1911 OSICHUAN CHUANTOU ENERGY CN 1963ODAEWOO SECURITIES KO
1808 TISRAEL CORP. IS 1858 SORIENTAL BANK OF COMMERCE IN 1912 OCULLEN/FROST BANKERS US 1964ONOK JA
1808 TMANILA ELECTRIC PH 1862OEP ENERGY US 1913 OCOMMERCIAL BANK FOR INVESTMENT 1965 TALDAR PROPERTIES AE
1810 ONH INVESTMENT & SECURITIES KO 1862 TKAGOSHIMA BANK JA PEABODY ENERGY & DEVELOPMENT OF VIETNAM VE 1966 THYSAN DEVELOPMENT HK
1811S DGB FINANCIAL GROUP KO 1864 THOPSON DEVELOPMENT With shares down 75%, can this mining 1913 OCYS INVESTMENTS US 1967 TLS CORP. KO
1811T GUANGDONG ELECTRIC POWER CN HOLDINGS HK giant survive America’s War on Coal? 1913 OKANGMEI PHARMACEUTICAL CN 1968OROHM JA
1813T DOHA BANK QA 1865 THUGO BOSS GE 1916 TIKB DEUTSCHE GE 1969OKWG PROPERTY HOLDING HK
1814 TCORPORATION BANK IN 1866 TCHENG SHIN RUBBER 1916 OPEPCO HOLDINGS US 1970 TPEABODY ENERGY US
INDUSTRY CO. TA 1918 TMECHEL RU 1970 TUMICORE BE
1814S WPG HOLDINGS TA
1867OUNDER ARMOUR US 1918 OOCEANWIDE HOLDINGS CN 1972 TBANK OF IWATE JA
1816 ORAMSAY HEALTH CARE AU
1868 SSYMETRA FINANCIAL US 1918 SSHUI ON LAND CN 1972OCHINA POWER INTERNATIONAL
1817T LG UPLUS KO
1869 SHYUNDAI WIA KO 1921 TFIBI HOLDINGS IS DEVELOPMENT CN
1818T ALLAHABAD BANK IN
1870 TPOPULAR US 1922 TEMS-CHEMIE HOLDING SZ 1972 TTPV TECHNOLOGY HK
1818T AURUBIS GE
1871 SALLIANT ENERGY US 1922OFIRST CITIZENS BANCSHARES US 1975 SBMCE BANK MO
1820OBIOMARIN PHARMACEUTICAL US
1872 THOKKOKU BANK JA 1922OSBA COMMUNICATIONS US 1976 TBEKB-BCBE SZ
1820OFISKARS FI
1872OKB HOME US 1925OSONOVA HOLDING SZ 1976 TINTOUCH HOLDINGS TH
1820OKOREA ZINC KO
1874S CITY NATIONAL US S 1978 SSYNOVUS FINANCIAL US
Because
redemption
When life throws the occasional curveball, you can rely on GoToMeeting
to connect you and your ideas with anyone, anywhere, any time.
HALL
OF
FAME
Change has been
the only constant
for the companies of
the Global 2000 list
over the last decade.
But through all the
turmoil—including
the most severe
financial crisis since
the 1930s—these
six CEOs have not
only kept their
jobs, they’ve also
presided over some
of the world’s best
growth stories.
BY STEVE SCHAEFER
AMERICAN TOWER
BOSTON
FRESENIUS
BAD HOMBURG, GERMANY
Mark Schneider
WOLFGANG WILDE FOR FORBES; OPPOSITE: JAMEL TOPPIN FOR FORBES
$4.6 billion
VALUE OF SEPTEMBER 2008 TAKEOVER
OF APP PHARMACEUTICALS, BASED IN
SCHAUMBURG, ILL., THE MAKER OF AN
INJECTABLE BLOOD-THINNING DRUG
USED IN DIALYSIS PATIENTS.
JAMEL TOPPIN FOR FORBES; OPPOSITE: PHOTOGRAPH BY JONATHAN KOZOWYK FOR FORBES; GROOMING BY SUZANA HALLILI; REPORTING BY CHRISTOPHER HELMAN
HENRY SCHEIN
MELVILLE, N.Y.
Stanley Bergman
Age 65. CEO since 1989
40
NUMBER OF COMPANIES HENRY SCHEIN HAS ACQUIRED OVER THE LAST DECADE.
2 million
NEW HOUSEHOLD CUSTOMERS NRG GAINED ACCESS TO WITH
ITS 2009 TAKEOVER OF RETAIL ENERGY PROVIDER RELIANT.
“
Two pieces
of advice
stand out in my mind:
‘Any time someone
comes to you seeking
to make a “strategic”
investment, substitute
the word “stupid” for
“
“strategic” and you’ll be
fine.’ And ‘never defend
the indefensible,’ which
actually came from
my father. If you think
about the two bits of
advice, they’re
related.
MAY 25, 2015 FORBES | 117
GLOBAL 2OOO
HALL OF FAME
ECOLAB
ST. PAUL, MINN.
$5.4 billion “
VALUE OF THE 2011 MERGER WITH NAPERVILLE, ILL.-BASED WATER TREATMENT COMPANY NALCO.
“
Our focus is delivering clean water, safe food, abundant energy and healthy
environments. These needs are fundamental and transcend economic ups
and downs. Wherever water needs to be conserved, food needs to be safe, energy
is required and people seek healthier environments, we will find opportunity.
Michael O’Leary
Age 54. CEO since 1994
INDUSTRY: airlines
RANK: 829 (+547 spots)
SALES: $7.3 billion (+320%)
PROFITS: $1.1 billion (+207%)
ASSETS: $12.7 billion (+158%)
MARKET CAP: $16.5 billion (+135%)
150
million PASSENGERS RYANAIR EXPECTS
TO SERVICE ANNUALLY IN 2024,
UP FROM 89 MILLION IN 2014.
WOLFGANG WILDE FOR FORBES; OPPOSITE: JAMEL TOPPIN FOR FORBES
“
“
In low-fare airlines Boeing’s new
737 MAX aircraft is a game changer with
4% more seats (allowing average fares to fall by up
to 5%) and a great new engine technology, which
will reduce fuel consumption, oil bills
and emissions by almost 20% per seat.
MAY 25, 2015 FORBES | 119
Quinnipiac National Poll - March 9, 2015
WORKPL ACE OF THE FUTURE
OK ROBOT
Decades of science fiction
movies have trained us to fear
robots: They will enslave us.
Wipe us out. Take our jobs.
In real life, humans and
machines are teaching
each other how
to do more
together
than they
could do
alone. Here
are six companies
where robot
training is well
under way and
the humans are
getting valuable
tech skills in the
bargain.
BY ALEX KNAPP
ARE YOUR FINANCE
& HR SYSTEMS
TURNING YOU INTO A
workday.com/future
OR ARE THEY
BUILT FOR
THE FUTURE?
we are
Workday and the Workday logo are registered trademarks of Workday, Inc.
©2015 Workday, Inc. All rights reserved.
RETHINK ROBOTICS
PARL OR TRICKS ARE PRODUCTIVITY
In the new short film Artoo in Love, the famous Star Wars droid goes head-over-wheels for a similarly dome-
shaped U.S. mailbox. The film, written and directed by Autodesk engineer Evan Atherton, called for a scene
in which the lovers pose for a sketch artist, also a robot. Not settling for fakery, Atherton asked his Autodesk
colleague DAVID THOMASSON if he could train a robot to sketch from life. Why not? They tutored the ro-
bot first on line drawings, guiding its arm across the canvas, then moved on to curves and flourishes until its
algorithms could eventually take over. With the film wrapped, the team is now teaching the robot to paint and
eventually will use motion-capture so it can mimic and adapt human actions to make more original works.
The hope, says Thomasson, is that robots will be not just “a practical tool but also a creative partner.”
RAYTHEON
LEARNING FAST AND IN UNISON
A. ZAHNER CO.
WELDING LIKE HUMANS DO
Architects worldwide turn to Kansas City’s A. Zahner Co. for huge, custom metalwork and facades,
which adorn buildings such as New York City’s Guggenheim Museum, the Dallas Cowboys’ stadium
and the Art Wall at Doha. For years Zahner’s unionized workforce was reluctant to let robots in until
the employees and CEO BILL ZAHNER realized they would free up skilled craftsmen to do more intri-
cate work on large-scale projects. “If you do certain things faster, it enables the more artistic aspects
to expand,” said Zahner. The first robot arrived in 2007 and started learning by watching engineers as
they welded points along arcs up to 14 feet long. It would follow those points based on the movements
demonstrated by the engineers. The welds are done just as well as a master craftsman can do, Zahner
said, maybe even better because the robots don’t get tired as they reach the end of a long day.
ABB ROBOTICS
EASY AS AN IPHONE
ABB Robotics’ newest robot, YuMi, is a two-armed collaborator aimed at companies that have not consid-
ered using robots before. Its user interface was inspired by the iPhone, “a sophisticated product, but you
don’t have to know a lot,” says ABB engineer Bertil Thorvaldsson. YuMi can be programmed for basic tasks
with only a tablet app, but for now its more sophisticated customers are using its full set of software tools
for tasks such as electronics manufacturing. But of all the robots here, the YuMi is likely the easiest one for
your family to train once they get a chance.
Transforming
the rules of
Engagement
June 9-10 New York City
Jessica Alba Rosalind Brewer Ina Garten GAYLE KING Chelsea Handler SARA BLAKELY
The Honest Company Sam’s Club Barefoot Contessa CBS This Morning; Comedian, TV SPANX
O, the Oprah Magazine Personality & Author
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ECONOMIC INNOVATION
LEADERSHIP
EDUCATION
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© Glow Images
Bermuda
Sailing Into the Spotlight
J
ust 90 minutes by air from New York City, Bermuda is nearer than
you may think and close to many people’s idea of paradise. The
island is a riot of color: azure waters, pink sands, golfing greens
and pastel architecture. Thanks to the Gulf Stream, it enjoys subtropi-
cal sea and air temperatures. Last year, Bermuda welcomed nearly
585,000 visitors.
Capitalizing on its North Atlantic location, Bermuda will host the
35th America’s Cup in 2017, set to generate $300 million and show-
case the island’s attractions. When Bermuda won the bid, Premier
Michael Dunkley said: “Being home to the Cup is an extraordinary Development and Transport Shawn Crockwell, “The development of
opportunity that fits the heritage, profile, culture and future of Ber- the BTA has created a new sense of hope for the industry.”
muda and its people.” But, as the BTA’s slogan says, Bermuda is “so much more.” It is also
To maximize that opportunity, Bermuda is positioning itself as an a blue-chip financial services center and a leading insurance and rein-
ideal destination for work and play. A public-private partnership, the surance jurisdiction. With over 40 Tax Information Exchange Agree-
Bermuda Business Development Agency promotes the island’s busi- ments in place, it was the first offshore hub placed on the OECD’s
ness advantages, while the independent Bermuda Tourism Authority white list in 2009. As Patrick Tannock, chairman of the Association
(BTA) spearheads tourism development, investment and marketing. of Bermuda International Companies, notes, “This is an innovative,
Their shared goal is to increase tourism numbers, improve infrastruc- solutions-oriented, dynamic and entrepreneurial marketplace that
ture, create jobs and expand the economy. Says Minister of Tourism continues to evolve.”
OFFSHORE
LAW FIRM
OF THE YEAR
CLIENTS ARE SAYING
BERMUDA BRITISH VIRGIN ISLANDS CAYMAN ISLANDS DUBAI HONG KONG LONDON MAURITIUS SINGAPORE conyersdill.com
ECONOMIC DEVELOPMENT | PROMOTION
F
rank Wang Tao has never been arrested. caught it with PCs and GoPro with ac-
He pays his taxes on time. And he rarely tion cameras. Drone skeptics may have
drinks. But on the eve of a January sit- laughed at Amazon CEO Jeff Bezos’
down with FORBES—his first public in- vow to use UAVs to deliver packages,
terview this year with a Western publica- but drones are becoming a big deal.
tion—the Chinese national who happens Widespread commercial use is already
to be the world’s first drone billionaire well under way: Drones broadcast live
found himself on the wrong end of American authorities. aerial footage at this year’s Golden
A U.S. government intelligence employee in Wash- Globes; relief workers relied on them
ington, D.C., some 8,000 miles away from Wang’s perch to map the destruction left behind by
in Shenzhen, had had a little too much to drink and took Nepal’s 7.8-magnitude earthquake in
a friend’s four-propeller drone out for a spin in the wee April; farmers in Iowa are using them
hours. Inexperienced, he lost the aircraft in the dark and, to monitor cornfields. Facebook will be
after a brief search, called off his drunken hunt. By dawn using its own UAVs to provide wire-
that 1-foot-by-1-foot whirlybird was a global news story less Internet to rural Africa. DJI drones
and subject of a Secret Service investigation—after crash- are being used on the sets of Game
landing on the White House lawn. of Thrones and the newest Star Wars
Wang built that robot. He also created the one that a film. Now DJI needs to keep stoking
protester used last month to land a bottle of radioactive the consumer market with better and
waste on the roof of the Japanese prime minister’s office cheaper flying machines, just as it did
and developed the one a smuggler used to sneak drugs, a in January 2013 when its Phantom
mobile phone and weapons into a prison courtyard outside drone debuted, ready to fly out of the
of London in March. The idea of people using your prod- box at a price of $679. Before then you
uct to break laws and social boundaries would give most pretty much had to build your own
CEOs nightmares, but the inconspicuous mastermind be- drone for well north of $1,000 if you
hind the world’s drone revolution just shakes it off. wanted a decent flier.
“I don’t think it’s a big deal,” shrugs the 34-year-old DJI faces the headwinds of cheaper
founder of Dajiang Innovation Technology Co. (DJI), rivals and rearguard bureaucrats at
which accounts for 70% of the consumer drone mar- the Federal Aviation Administration,
ket, according to Frost & Sullivan. His company spent which currently has a blanket ban on
the morning developing a software update it blasted out the commercial use of small drones
to all its drones, prohibiting them from flying inside a without exemptions and has been slow
15.5-mile-radius centered on downtown Washington, to enact meaningful policy. A formida-
D.C. “It’s a benign thing.” ble challenge is brewing in 3D Robot-
Or maybe it only looks that way to Wang because suc- ics, a Berkeley, Calif. company cofounded by former Wired
cess has inured him to controversy. Last year DJI sold magazine editor Chris Anderson and staffed by laid-off
about 400,000 units—many of which were its signature DJI employees. Among them is former DJI North America
Phantom model—and is on track to do more than $1 billion head Colin Guinn, who accused the Chinese company of
in sales this year, up from $500 million in 2014. Sources screwing him over and called 3D Robotics the “David to
close to the company say DJI netted about $120 million in DJI’s Goliath.” His new company, however, is fighting with
profit. Sales have either tripled or quadrupled every year more than slingshots—it has raised nearly $100 million.
between 2009 to 2014, and investors are betting that Wang There’s also French manufacturer Parrot, which sold more
can maintain that dominant position for years to come. In than $90 million worth of drones in 2014, and a plethora
April the company raised $75 million from Accel Partners of Chinese copycats eager to drive margins down for all.
at a valuation of $10 billion. Wang, who owns about 45%, is This year’s Consumer Electronics Show in Las Vegas saw
now worth more than $4.5 billion. DJI’s chairman and two dozens of barely hatched companies zipping their UAVs
early employees are also paper billionaires from the deal. across Sin City’s cavernous conference halls.
“DJI started the hobby unmanned aerial vehicle [UAV] With his circular glasses, tuft of chin stubble and golf
market, and now everybody is trying to catch up,” says cap that masks a receding hairline, Wang cuts an unlikely
MATTHEW MAHON FOR FORBES
Frost & Sullivan analyst Michael Blades. front man for a new consumer tech powerhouse. Still, he
In the annals of technology it’s not often that one takes his role as seriously as when he launched DJI out of
company can grab a dominant position in a market as his Hong Kong dorm room in 2006. Wang is on a war-
it makes the leap from hobbyist to mainstream. Kodak path—discarding former business partners, employees and
caught that rogue wave with cameras. Dell and Compaq friends—as he seeks to turn DJI into a top-ranked Chinese
F
brand akin to smartphone maker Xiaomi and e-commerce rank Wang’s infatuation with the sky began in el-
powerhouse Alibaba. Unlike those two, however, DJI may ementary school after he started devouring a comic
become the first Chinese company to lead its industry. Its book about the adventures of a red helicopter. Born
dominance has earned it comparisons with Apple—not in 1980, Wang grew up in Hangzhou, Alibaba’s home
that Wang has much use for the implicit praise. city on China’s central coast. The son of a teacher turned
Dashing into his office, he passes a Chinese-language small-business owner and an engineer father, Wang spent
sign on his door that reads “Those with brains only” and most of his time reading about model airplanes, a pastime
“Do not bring in emotions.” The DJI CEO abides by those that offered more comfort than his middling grades. He
rules and is a sharp-tongued, head-over-heart leader who dreamed of having his own “fairy,” a device that could
works more than 80 hours a week and keeps a twin-size fly and follow him with a camera. When he was 16 Wang
wooden bed near his desk. Wang says he was a no-show at received high marks on an exam and was rewarded with a
DJI’s April launch of its new Phantom 3 in New York be- long-coveted remote-controlled helicopter. He promptly
cause “the product was not as perfect” as he expected. crashed the complicated device and waited for months for
“I appreciate Steve Jobs’ ideas, but there is no one I replacement parts to arrive from Hong Kong.
truly admire,” he says in his native Mandarin. “All you Wang’s less-than-stellar academic performance thwart-
need to do is to be smarter than others—there needs to be ed his dream of landing at an elite American university.
a distance from the masses. If you can create that distance, Rejected by his top choices, MIT and Stanford, he ended
you will be successful.” up at the Hong Kong University of Science & Technology,
and New Zealand. In the U.S. Wired editor Chris Anderson put in charge of North American sales and much of its
had started DIY Drones, a UAV-enthusiast message board, English-language marketing, quickly developing a new
where users advocated for the move from single-rotor motto for the company: “The Future of Possible.” The re-
T
tom in January 2013, the first ready-to-fly, preassembled he greatest threat to Wang’s dominance of the
quadcopter that could be up in the air within an hour of consumer drone market emanates from a sun-
its unboxing and wouldn’t break apart with its first crash. drenched fourth-story office patio across the bay
Its simplicity and ease-of-use unlocked the market beyond from Silicon Valley in Berkeley, where the engineers for
obsessed enthusiasts. 3D Robotics spent dozens of hours testing the latest code
Yet things had already started falling apart between tweaks in their Phantom-killer, the Solo. Unveiled in April,
Wang and Guinn. DJI’s founder didn’t like that Guinn was the black drone whirs and buzzes around the roof with the
taking credit for the development of the Phantom and was sound of a thousand angry bees as 3D Robotics CEO Chris
calling himself CEO of DJI Innovations, a title that still Anderson explains how his company is the Android to
stands on his LinkedIn page. Sources also say that Guinn DJI’s Apple.
would often rush into setting up partnership agreements, In admiring his quadcopter’s elegance and simplicity—
particularly one with action-camera maker GoPro, which which took cues from the Phantom—the affable Ander-
would have been an exclusive camera provider for DJI’s son explains that it is the software, not hardware, that is
drones. Wang got cold feet in that deal and went against the key. Unlike DJI’s operating system, which is closed
Guinn’s advice, subsequently angering GoPro, which is to developers, 3D Robotics made its OS open source to
now rumored to be developing its own drone. attract the interest of programmers and other companies
Initially DJI was planning to only break even on the such as the dozens of Chinese copycats undercutting DJI’s
Phantom’s $679 retail price. “We made an entry-level margins with even cheaper drones. If everyone is using our
product to prevent competitors from entering a price war,” software, says 3D Robotics’ CEO, then we, not DJI, will
says Wang. The Phantom, however, quickly became the control the market. “DJI started as a company back in the
company’s bestselling product, increasing revenue fivefold days when it was just a hobby for me, and to their credit
with little marketing. More important, it sold around the they accelerated brilliantly,” he says. “Right now we’re
world, a trend that holds today as the company derives playing on their home field, so we’re playing catch-up.”
RANDY JAY BRAUN
about 30% of revenue from the U.S., 30% from Europe and 3D Robotics, which has funding from the likes of
30% from Asia, with the remainder from Latin America Qualcomm and SanDisk, is well into its game of catch-up
and Africa. That’s a source of pride for Wang. “Chinese and has moved most of its manufacturing capacity from
900
800
DJI Flame
Wheel F330
700
600
500 O
400
Annual revenue Revenue Revenue Revenue Revenue Revenue Projected revenue
$500,000 $1.1 million $4.2 million $26 million More than $130 million About $1 billion
300 North American North American North American North American Phantom 1 debuts $500 million
Phantom 3 debuts
revenue revenue revenue revenue in January. in April.
$310,000 $560,000 $1.26 million $5.6 million
200
Sales began in Asian, July 2012: creation of
European and North DJI North America. O
100 American markets
that year.
O
0 O O O
2009 2010 2011 2012 2013 2014 2015E
Tijuana, Mexico to Shenzhen. Guinn, who is the compa- its service is terrible, and you have to pay a hefty price
ny’s chief revenue officer, is also exploring the same retail for anything that’s good.”
channels he built up with DJI and developed a partner- DJI is a long way from reaching the level of perfection
ship to put GoPros on 3D Robotics’ drones. in Wang’s Japanese artifact. The CEO openly acknowl-
Wang dismisses their chances, sounding something like edges that his Phantom is “not a perfect product” and
the big kid on the kindergarten playground. “It’s easier for that some models have been known to fly away from users
them to fail,” he says. “They have money, but I have even because of software malfunctions. “We do have room for
more money and am bigger and have more people. When improvement,” concedes Wang, who says that he’s adding
the market was small, they were small and I was small, too, to DJI’s 200-plus support staff.
and I beat them.” Wang is also dealing with various levels of corporate es-
For all the drama between 3D Robotics and DJI, they pionage. He’s sure that a few of the Chinese drone startups
face a common challenge in shaping public opinion and to pop up in the past two years have done so with illegally
softening regulators. For every breathtaking video of a obtained DJI designs. Wang has had to deal with at least
humpback whale migration or collapsing glacier taken two instances of internal spies, including one where a de-
from a drone, there’s a headline of a UAV being used by parting employee took blueprints and sold them to a com-
ISIS or spying on a neighbor’s hot tub. Legitimate privacy petitor. That certainly doesn’t help in what Wang calls the
and safety concerns have limited society from welcoming “dog-eat-dog society” of Shenzhen, where cheap manufac-
flying robots with open arms, and regulators, particularly turing will certainly see drones go the commoditized way
the United States’ FAA, have been slow to enact mean- of smartphones and laptops. Prices will certainly drop and
ingful regulations as a result. “There are no drones in the “boutiqueness of the market always gets driven out,”
the sky right now, and that is so weird,” says Anderson. says Gartner analyst Gerald Van Hoy. “But DJI will do
“When you talk about a blue sky opportunity, we really okay because they’ve established themselves in the market
are looking at one.” and they have recognition.”
Back in his office in Shenzhen, Wang is foretell- Wang doesn’t want to share the skies with others,
ing the future of the consumer drone industry, but his intent on maintaining DJI’s lead as drones expand into
explanation is hard to follow as he wields a 450-year- commercial applications like agriculture, construction
old Japanese samurai sword on a hapless business card. and mapping. “Our main bottleneck for growth right now
“Japanese craftsmen are constantly striving for perfec- is the speed at which we come to realize answers to tech-
tion,” he says, as the katana carves up the paper into nical puzzles,” he says. “You can’t be satisfied with the
pieces. “China has money, but its products are terrible, present.” F
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FORBES LIFE
TRAVEL
Splendor in
The Glass
Can billionaire Alexander Vik
produce a world-class wine at his
new luxury resort in Chile?
BY ANN ABEL
D
uring my tour of Viña Vik,
Internet entrepreneur Alexan-
der Vik’s latest glamorous South
American getaway, a manager
told me the Frank Gehry-esque
serpentine roof on the hotel was made of tita-
nium rather than gold. That’s because titanium,
she explained, has a better thermal capacity to
withstand the climate of Chilean wine country.
I got the feeling that might have been the
only reason.
Because otherwise, Vik, the design-minded
billionaire whose first three hotels put Uruguay’s
Vineyard haven: Each of
José Ignacio on the map, spared no expense in Patrick Valette, installed weather stations and the 22 rooms and suites
developing his new wine resort. Vik’s aim isn’t just researched “all the elements of terroir” to de- at Viña Vik has a distinct
to produce a vintage every season but also to make termine the best places among the property’s 12 art theme and spectacular
views of Chile’s Millahue
superlative wine. (Hotel staff regularly mentioned valleys to plant each varietal for the Bordeaux- Valley.
a goal of 100 points from Robert Parker.) style blend. Two-thirds of the harvest is sold to
“I’ve always been interested in the concept other wineries, while the grapes that go into the
of terroir—what made one piece of land a great Vik blend are hand-harvested at night by a team
producer and not its neighbor?” the 60-year-old of about 400 workers.
Vik says. “Wine has infinite grades in quality— “We are using the diversity of grapes to make
it’s not like growing wheat or raising cattle. I something exceptional,” says Vik. “Maybe 15
thought it would be a good challenge to grow Cabernet Sauvignons, 10 Carmenères and 7
the best wine in South America.” Merlots. It’s like a puzzle.” There are plans to
In 2004 Vik, whose mother was from Uru- eventually bottle second- and third-run wines.
guay, convened a research team to study Argen- But a portfolio isn’t the point.
tina, Uruguay and Chile to find the best place on Asked how much he has invested in the
the continent to grow red grapes. Two years later project, the famously cagey—and his competi-
they found their answer: the Millahue Valley, tors would say dishonest—Vik tells me he truly
which means “place of gold” in the local Ma- doesn’t know. But he scoffs when I ask if he ex-
puche language. “I’m convinced the conditions pects the venture to support itself. “Absolutely.
are as good as anywhere in the world,” says Vik [Making it in] the wine world is a slow process.
about why he didn’t look beyond the continent. It takes years and years and years” to grow, age,
To be sure, researchers took more than 4,000 market and distribute wines. (Vik wine retails
soil samples across the 11,000-acre plot of land for $130 in the U.S.) “It’s a long-term investment.
before Vik closed the deal. Then scientists, But if you succeed, it’s very lasting.”
led by esteemed French-Chilean oenologist For all the science on display in the wine-
each of the 22 rooms. It’s the kind of hotel that hearty and delicious, making the most of the ho-
only a deep-pocketed visionary could pull off, tel’s location in Chile’s main growing region, the
without answering to investors’ caution. breadbasket to the world.
While it shares DNA with his Uruguayan As for wine pairings, there’s just one: When
outposts, Viña Vik is a singular hotel. “Estancia guests take their seats, servers appear with de-
Vik is a Spanish Colonial hotel on ranch land canted Vik. (There are whites and a sparkling on COMPANY
LA COMPAGNIE
that’s all about Uruguayan art and culture,” he request.) The wine turns out to be food-friendly The all-business-class
explains. “Playa Vik is more contemporary, with and surprisingly versatile. airline (for premium
21st-century architecture, and Bahia Vik is more “We’re satisfied with how the wine is devel- economy fares) with
beachy, with bungalows out on the dunes. oping,” says Vik. “The vines are at a young age direct flights from
Newark to Paris added
“In Chile,” he continues, “it’s all about the but producing great wines. We’re focused on
a new route in April:
vineyard.” The main building is perched on one viniculture, on growing the best grapes, but also Newark to London.
of the prettiest hilltops on the property—with on letting the grapes express themselves. It’s
staggering views from every room—as is the res- holistic, organic and very pure. You can drink it IDEA
RECORD-BREAKING
taurant and a slate infinity pool, which appears with abandon without any consequences.” SKYSCRAPERS
Move over, clouds.
FINAL THOUGHT As massive new
buildings rise around
“One of the disadvantages of wine is that it makes a man mistake words for the world—including
a futuristic 114-story
thoughts.” —SAMUEL JOHNSON tower in Morocco—
height records will
soon start falling.
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1.
Inter Partes Review Petitions Terminated to Date (as of 1/15/2015) (http://www.uspto.gov/sites/
default/files/documents/inter_partes_review_petitions_terminated_to_date%2001%2015%20
2015.pdf)
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ON MARRIAGE
“Happiness in marriage is entirely a matter
of chance.” —JANE AUSTEN
“Who but the rich can afford to get married and set up housekeeping
anymore? The answer is nobody, but 2.4 million people got married “Marriage may often be a stormy lake, but
celibacy is almost always a muddy horse pond.”
in the U.S. last year anyway. That’s more people saying ‘I do’ than
—THOMAS LOVE PEACOCK
ever before in the nation’s history, more even than in 1946, after
millions of men came home after nearly four years of world war to
marry their sweethearts. This year the number of people getting “Flesh of Flesh, Bone of my Bone thou art, and
from thy State mine shall never be parted, bliss
married in the U.S. is expected to hold at the record 2.4 million.”
or woe.” —JOHN MILTON
—FROM THE JUNE 22, 1981 ISSUE OF FORBES
OTHER THOUGHTS FROM THAT ISSUE: “I’ve had so many wives “The value of marriage
is not that adults
BY GOSH “‘The biggest thrill in Oshkosh,’ recalls Milton Berle, ‘is and so many children I
produce children but
to go to the train station and smell the luggage.’ Oshkosh, Wis., has don’t know whose house
that children produce
been the butt of many a Vaudeville joke—the quintessential hick to go to first on Christmas.” adults.”
town with the Indian chief ’s name. Today, as a manufacturer of —MICKEY ROONEY —PETER DE VRIES
brightly colored overalls, Oshkosh B’Gosh Inc. is cashing in on—and
somewhat living up to—that hick image.”
“Husbands are like fires. They go out when
PAN AIN’T “Is there anything Chairman William T. Seawell can do to unattended.” —ZSA ZSA GABOR
pull Pan Am out of the power dive? Says he: ‘Here and there you will
be unsuccessful, but history has said that if you work like hell, you’ll
be successful enough to pull through.’”
SOURCES: THE TIMES BOOK OF QUOTATIONS; THE DICTIONARY OF
NATIONAL BIOGRAPHY; PRIDE AND PREJUDICE, BY JANE AUSTEN; ANATOMY
OF MELANCHOLY, BY ROBERT BURTON; THE TUNNEL OF LOVE, BY PETER DE
152 | FORBES MAY 25, 2015 VRIES; LOTHAIR, BY BENJAMIN DISRAELI; PARADISE LOST, BY JOHN MILTON;
MELINCOURT, BY THOMAS LOVE PEACOCK.
©2015 Cartier
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