Army Finance Services

“Army Vision: By 2028, a world-class Army that is a source of national pride”
OFFICE OF FINANCE CENTER PHILIPPINE ARMY

Fort Andres Bonifacio, Taguig City
CERTIFICATION OF COMPLIANCE
Pursuant to Republic Act 9485; An Act to improve Efficiency in the Delivery of

Government Service to the public by reducing Bureaucratic Red Tape, Preventing
Graft and Corruption, and Providing Penalties Therefore:
I, COL CRISTOPHER T CALULOT SR FS (GSC) PA, Filipino, of legal age, Chief of

Office of the Finance Center Philippine Army, being responsible and accountable in
ensuring compliance with Section 6 of the Anti-Red Tape Act of 2007 and Rule IV of
its Implementing Rules and Regulations hereby declare and certify the following
facts:
1) The Office of Finance Center Philippine Army has established its service
standards known as the Citizen’s Charter that enumerates the following:
a. Vision and Mission of the agency

b. Frontline services offered
c. Step-by-step procedure in availing of frontline services
d. Employee responsible for each step
e. Time needed to complete the procedure
f. Required documents
g. Procedures for filing complaints
2) The Citizen’s Charter is posted as information billboards in all the service

offices of Office of Finance Center Philippine Army that deliver frontline services.
3) The Citizen’s Charter is positioned at main entrance of the office or at most

conspicuous place of all the said services.
4) The Citizen’s Charter is written either in English, Filipino, or in the local dialect
and published as an information material (e.g. booklet or brochure).
5) The agency has undertaken self-assessment and reporting of improvements

in its existing Citizen’s Charter.
6) The Citizen’s Charter shows the process improvements, specifically on the

streaming of procedures and shortened turnaround time, on the most availed
frontline services:
“Army Core Purpose: Serving the people, securing the land”

1
Frontline Services Process Improvement Action Taken to improve Results/Benefits

process
Complaints and  Streaming line of case  Creation of TWG prior Speedy disposition
investigation  No noon breaks approval to CGPA of cases
[ongoing]
Issuance of  Loan clearances are  Letters to different Shortening of loan
Clearance no longer accepted Financial institution process
 No noon break
This certification is being issued to attest to the accuracy of all the foregoing based on
available records and information that can be verified.
In WITNESS HEREOF, I have hereunto set my hand this 20 of April 2018 in Fort Bonifacio,
Taguig City.
CRISTOPHER T CALULOT SR
COL FS (GSC) PA
FINANCE CENTER PHILIPPINE ARMY
SUBSCRIBED AND SWORN to before me this ___of______2018 in Fort Bonifacio,

Taguig City, Philippines with affiant exhibiting to me his (government-issued IC)
issued on (_________________________) at Fort Bonifacio, Taguig City.

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FOREWORD
Today, as one of the major service support units of the Philippine

Army, the Finance Center has evolved into a model of reliability and
transparency.
Without a doubt, efficient delivery and access to financial

information are among the significant concerns of Army personnel.
Thus, in adherence to the Anti-Red Tape Act of 2007, the Finance
Center worked to further improve the quality of service given to
military personnel, their dependents and other stakeholders by
ensuring the courteous, efficient and prompt delivery of frontline
services.
This FCPA Citizen’s Charter was crafted to provide a quick guide to

FCPA’s frontline services. This is the realization of our commitment
to provide Premium Customer Experience.
This Charter ensures that our clientele is provided with relevant
information pertaining to requirements, steps and procedures,
timeframe and responsible persons during transactions with FCPA.
This is our commitment because YOU deserve no less.

We look forward to serving you more!
COL ANASTACIO C CABADING JR FS (GSC) PA

Director, Finance Center

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VISION
By 2028, a world-class Finance Center that is a

source of pride for the Philippine Army.
MISSION
To provide financial services and other legal

authorized claims against PA appropriations to
military / CAAs, reservists, and civilian personnel
in support to the administration and operations of
the Philippine Army.

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PERFORMANCE PLEDGE
We, the Officials and Employees of the FINANCE CENTER,
PHILIPPINE ARMY trusting in the Almighty God, profess our
commitment to public service and as such we promise to:
 PROMOTE diligent observance of the tenet that we are PUBLIC

SERVANTS and therefore shall serve our clients, the Army
Personnel and their dependents, with utmost honesty and integrity;
 LEAD modest lives appropriate to our status as public servants

and uphold the interest of our clienteles over and above personal
interest;
 ENGENDER a culture of excellence, competence and

professionalism among our workforce towards improved service
delivery that will breed customer satisfaction;
 DETER opportunities for red tape and graft and corruption by

strictly observing compliance to service standards and by
streamlining services so that we can immediately address the
concerns of the transacting public;
 GENERATE goodwill by providing prompt, courteous and

responsive service to the Army personnel and their dependents;
 EXERCISE prudence and observe transparency in all our

transactions by providing access to information in our policies,
programs and services through the FCPA’s Citizens Charter.
So, help us God.

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FRONTLINE SERVICES
Responsible Maximum
Services Offered Branch Duration
Client Page
1. Processing of Pay and Allowances of Army Personnel FCPA 1 week PA Pers 9
2. Bonus, PIB & Pay & Allowances differential (Active) MFB 1 ½ mo Retirees 13
3. Special Financial Assistance Claims MFB 1 day KIA Beneficiary 15
4. Fractional Pay & Allowances (Retirees) Claims MFB 2 ½ mo Retirees 17
5. Commutation of Leave Credits (Retired/Separated) MFB 6 mo Retirees 19
6. Request for Financial Records:

a. Statement of Last Payment (1993 To Present Date) FRB 30mins PA Pers 24
b. Statement of Last Payment(Earlier Than 1993 ) FRB 3 days PA Pers 26
c. GSIS Official Receipt (Earlier Than 1993) FRB 30mins PA Pers 28
d. BIR Form W-2 FRB 30mins PA Pers 29
e. Certificate of Payment of Leave Balances FRB 4 days PA Pers 30
f. Philhealth Certificate of Payment FRB 1 hr PA Pers 32
g. Authenticated Copy of Latest Pay slip FRB 30mins PA Pers 34
h. Record Verification of Leave Credits FRB 4 days PA Pers 35
i. Certificate of Employment & Compensation FRB 1 hr PA Pers 37
j. Pag-Ibig Official Receipt Claims FRB 1 hr PA Pers 38
k. Issuance of Official Receipt (1993 to Present ) FRB 30mins PA Pers 39
7. Authentication of Loan Documents FRB ½ day PA Pers 40
8. Request for Replacement of Lost /Damaged ATM FRB 5 days PA Pers 42
9. Issuance of Financial Security Clearance IB 30mins Retirees 46
10. Gains of PA Personnel in the Payroll EDPB monthly PA Pers 50
11. Printing of PA RCA “In-cash” Payroll EDPB monthly PA Pers 52

12. Verification of Status and Unit Assignment of Army
EDPB monthly PA Pers 61
Personnel
13. Stoppage of Pay & Allowances Claims Opns Br 2 days PA Pers 63
14. Restoration of Pay & Allowances Claims Opns Br 2 days PA Pers 66
15. Instructors Duty Pay (IDP) Opns Br 2 mo PA Pers 68
16. Request for creation of payroll Opns Br PA Pers

17. Payment of Light & Water Bill PCB 15mins Pers & Dep 72
18. Payment of Military ID PCB 15mins Pers & Dep 72

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19. Payment of Rentals PCB 15mins Pers & Dep 73
20. Payment of Overpaid Pay & Allowances PCB 30mins Pers & Dep 74
21. Payment of Bid Security & Performance Bond PCB 30mins Suppliers 75
22. Payment of Property & Money Accountability PCB 30mins Pers & Dep 76
23. Payment through B-4 Accounts PCB 1 hr Pers & Dep 77

PA pers&
24. Payment of Claims thru checks DB 1 day 81
Suppliers
25. Certificate of VAT/E-VAT Deduction (BIR Form 2306 and
DB 1 day Suppliers 83
2307)
26. Replacement of Stale / Damaged / Lost Check DB 1 week PA pers 84
27. Payment of RCA thru ADA DB 1 mo PA pers 86
28. Payment of Claims thru LDDAP-ADA DB 2 days Suppliers 88
FSFO FRONTLINE SERVICES

1. Cash Advance for Subsistence Allowance (S/A) FSFO 1 week Field Units 93
2. Cash Advance for Local Travel FSFO 3 days Field pers 95

3. Cash Advance for Maintenance and Other Operating
FSFO 3 days Field Units 97
Expenses (MOOE)
4. Cash Advance for Collateral Entitlements FSFO 3 days Field pers 99
5. Payment of Fidelity Bond Premium FSFO 3 days DO / SDO 100
6. Payment of Water/Electric Bills through contracting office FSFO 3 days Field Units 103
7. Payment of MOOE Through Contracting Office FSFO 3 days Field Units 105
8. Payment of Honorarium For Medical & Legal Retainers FSFO 3 days Retainers 107
9. Payment for Catering Services through Contracting Office FSFO 3 days Field Units 109
10. Remittance of Overpayments FSFO 3 days DO / SDO 111

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FINANCE CENTER
PHILIPPINE ARMY

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FINANCE CENTER PHILIPPINE ARMY

(FCPA)
FCPA is a service support unit of the PA responsible for administering
the settlement of pay and allowances and other collateral entitlements of PA
troops on the right time, place and amount against Philippine Army
appropriations.
1. Administer the payment of pay and allowances, collateral

entitlements of military and civilian personnel to include other legal and
authorized claims against PA appropriations.
2. Gather and collate financial data and furnish such information to
higher headquarters, when required.
3. Provide staff financial advice to higher, adjacent and lower
headquarters when required.
4. Process claims for retirement, separation, hospitalizations and
lower headquarters when required.
5. Collect both appropriated and non-appropriated funds due the
government (Trust Fund) & deposit the same to authorized government
depository bank.

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PROCESSING OF PAY & ALLOWANCES OF ARMY PERSONNEL
What service is being offered? Processing of Pay & Allowance of Army Personnel
Schedule of availability of service: Monday-Friday, 0800H-1700H (No noon break)
Who may avail of the service? All Active PA Personnel
What are the requirements? As indicated
Step-by-Step Procedure:
1. PROCESSING OF PAY & ALLOWANCES OF ARMY PERSONNEL

Flow of Office Location of Person Processing Documentary
Step
Transaction Responsible Office Responsible Time Requirements
2nd Floor,
Preparation of 1. Monthly
1 EDPB FCPA EDPB Pers 2 weeks
Payroll Report of
Main
Changes
3 Floor,
rd
(MRC)
Request for Fiscal Clerk “PS”
2 MFB FCPA 1 day 2. report of
Funding Funds (Retirees)
Main Corrections
OG1, ARMO (ROC)
Release of HPA
3 and MFO, Concerned Offices 5 days
Funds Complex
PA
Processing and
FCPA Processing Clerk
4 Indexing of PCB 30mins
Main “PS” Funds
Payroll
Funding
Preparation / 3rd Floor,
Fiscal Clerk “PS”
5 Signing of “Box MFB FCPA 1 hr
Funds (Retirees)
B” of Obligation Main
Request
Ground
Signing of “Box Cmd
Floor,
6 A” of Obligation Section, Director, FCPA 1 hr
FCPA
Request FCPA
Main
Journalization & ASPA
7 ASPA ASPA Pers 3 days
Recording Building
Pre-Audit
Technical Chief, Pre-Audit,
8 Pre-Audit Branch, 1 day
Building MFO, PA
MFO, PA
Issuance of FCPA Bookkeeper ‘PS”
9 DB 1 day
Check Main Funds
Deposit of FCPA Payroll System
10 EDPB 1 day
Check to Land Main Analyst NCO

10
Bank of the
Philippines
(LBP)
Lawton
Transfer of Pay
Avenue,
11 to Individual LBP 2 days
Fort
ATM Accounts
Bonifacio,
Flowchart of the Processing of Pay & Allowance of Army Personnel:
Step 1. Step 2. Step 4.

Step 3.
Preparation Request for Processing and
of Payroll Release of Funds
Funding Indexing of Payroll
Step 5.
Funding Step 6.
Step 7.
Preparation / Signing of “Box A” Step 8.
Journalization &
Signing of “Box B” of Obligation Pre-Audit
Recording
of Obligation Request
Request
Step 10. Step 11.

Step 9. Deposit of Check Transfer of
to Land Bank of Pay to
Issuance of Check
the Philippines Individual
(LBP) ATM Accounts

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MANAGEMENT & FISCAL

BRANCH

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MANAGEMENT & FISCAL BRANCH FUNCTIONS
1. Provides staff advice to the commander on matters pertaining to

program, management and utilization of resources/fund.
2. Provides the commander ready analytical data needed to higher
headquarters in the formulation of PA budget and appropriation.
3. Provides periodic system review and analysis testing and
evaluation of the center program Policies and procedures.
4. Performs other functions as the commander may direct.
SERVICES OFFERED:
1. Bonus, PIB and Pay and Allowances Differential (Active)

2. Special Financial Assistance Claims
3. Fractional Pay & Allowances (Retirees)
4. Commutation of Leave Credits (Retired/Separated)

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BONUS, PIB AND PAY & ALLOWANCES DIFFERENTIAL (ACTIVE)
What service is being offered? Bonus, PIB and Pay & Allowances Differential (Active)
2. BONUS, PIB AND PAY & ALLOWANCES DIFFERENTIAL (Active)
Flow of Office Location Person Processing Documentary

Step
Transaction Responsible of Office Responsible Time Requirements
Encoder of bonus,
PIB and Pay and 1. Statement of
FCPA
1 Payroll printing EDP (initial)
Annex
Allowances 1 day Last Payment
differential (SLP)
(Active) 2. Retirement
Order
3. Certificate of
Request for HPA Budget Br, OG1, Non-Payment
2 fund
OG1, PA
Complex PA
1 day
from
concerned
FSFO
ARMO/MFO, HPA 4. Orders (LP/
3 Fund Release
PA Complex
Concerned pers 5 days
PIB/
Promotion/
Preparation of FCPA Collateral)
4 DV’s
FRB
Annex
Concerned pers 1 day 5. Photocopy of
ATM
Processing of FCPA
5 DV
PCB
Main
Processing Clerk 1 day
FCPA Fiscal Clerk “PS’

6 Funding MFB
Main Funds (Active)
1 days
Journalizing & ASPA

7 Indexing
ASPA
Building
Concerned 3 day

14
Pre-Audit
Technical Chief, Pre-audit,
8 Pre-Audit Branch,
Building MFO, PA
1 day
MFO, PA
Issuance of
Individual FCPA Bookkeeper “PS”
9 Checks/LDDAP-
DB
Main Funds
1 day
ADA
Flowchart on the Processing of Bonus, PIB and Pay & Allowances Differential (Active):
Step 2.
Request for Step 3.
Payroll Preparation Processing of DV
fund Fund Release
printing of DV's
Step 9.
Step 7.
Step 6. Step 8 Issuance of
Journalizing & Individual
Funding Pre-Audit
Indexing Checks/LDDAP-
ADA

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SPECIAL FINANCIAL ASSISTANCE (SFA)
What service is being offered? Special Financial Assistance (SFA)
Who may avail of the service? Beneficiaries of KIA PA Personnel
3. SPECIAL FINANCIAL ASSISTANCE CLAIMS

Flow of Office Location Person Processing Documentary
Step
Transaction Responsible of Office Responsible Time Requirements
1. AOC Journal
2. Spot Report
Preparation of 3. List of
APMC
1. Documentary PGAB C, PGAB 3 hrs Beneficiaries
Bldg
Requirements (OAAG)
4. Disbursement
Voucher
Computation
of Last 12- FCPA Statement of Last
2 Admin, FRB 1 hr
months Annex Payment NCO
Earning
Encoder of
FCPA
3 Indexing Admin, FRB Fractional/Collateral 1 hr
Annex
(Retirees)
Ground
Processing Clerk
4 Processing PCB Floor, 1 hr
“PS” Funds
FCPA
Funding of 3rd Floor, Fiscal Clerk “PS”
5 MFB 1 hr
Claims FCPA Funds (Retirees)
Journalizing,
HPA
6 Indexing and ASPA Concerned Pers 1 hr
Complex
Bookkeeping
Pre-Audit
3rd Floor,
7 Pre-Audit Branch, C, PAB, MFO, PA 1 hr
FCPA
MFO, PA
Issuance of FCPA Bookkeeper “PS”
8 DB 1 hr
SFA Check Main Funds

16
Flowchart on the Processing of Special Financial Assistance (SFA):
Step 1. Step 2.
Preparation of Step 3.
Documentary Computation of Last 12-
Indexing
Requirements months Earning
Step 6.
Step 4. Step 5.
Journalizing, Indexing and
Processing Funding of Claims
Bookkeeping
Step 8.
Step 7.
Issuance of SFA
Pre-Audit
Check

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FRACTIONAL PAY & ALLOWANCES (RETIREES)
What service is being offered? Claim for Fractional Pay & Allowances
Who may avail of the service? Retired PA Personnel
4. FRACTIONAL PAY & ALLOWANCES (RETIREES)

Step
Submission of Encoder of 1. Statement of
FCPA
1 Documentary FRB Fractional/Collateral 15mins Last
Annex
Requirements (Retirees) Payment
Encoding of (SLP)
Name in the 2. Retirement
Encoder of
Payroll and FCPA Order
2 FRB Fractional/Collateral 5 days
Preparation of Annex 3. Last
(Retirees)
Disbursement Reenlistment
Voucher (DV) Order
Processing and 4. Photocopy of
FCPA Processing Clerk ATM Card
3 Indexing of PCB 1 day
Main “PS” Funds
Payroll
3rd Floor,
Request for Fiscal Clerk “PS”
4 MFB FCPA 1 hour
Funding Funds (Retirees)
Main
OG1, ARMO
Release of HPA
5 and MFO, Concerned Offices
Funds Complex
PA
3rd Floor,
Funding of Fiscal Clerk “PS”
6 MFB FCPA 1 hr
Claims Funds (Retirees)
Main
Journalizing & ASPA
7 ASPA ASPA Per 3 days
Recording Building
Pre-Audit
building MFO, PA
MFO, PA
Issuance of
FCPA Bookkeeper ‘PS”
9 Check/LDDAP- DB 1 day
Main Funds
ADA)

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Transfer of Lawton
Fractional Pay to Avenue,
10 LBP
Individual ATM Fort
Accounts Bonifacio
Flowchart on the Processing of Fractional Pay & Allowances (Retirees):
Step 2.
Step 1. Step 3.
Encoding of Name in the
Submission of
Payroll and Preparation of Processing and
Documentary Disbursement
Requirements Indexing of Payroll
Step 4. Step 7.
Step 5. Step 6.
Request for Journalization &
Funding Release of Funds Funding of claims Recording
Step 9. Step 10.

Step 8. Transfer of
Issuance of Fractional Pay to
Pre-Audit
Check/LDDAP-ADA Individual ATM

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COMMUTATION OF UNUSED LEAVE CREDITS
What service is being offered? Commutation of Unused Leave Credits
Who may avail of the service? All Retired/Separated PA Personnel
5. CLAIM FOR COMMUTATION OF UNUSED LEAVE CREDITS

Office Location of Person Processing Documentary
Step Flow of Transaction
Responsible Office Responsible Time Requirements
Preparation of 1. Disbursement
1 Documentary PGAB APMC Bldg C, PGAB Voucher
Requirements 2. Command
2 Preparation of DV’s PGAB APMC Bldg C, PGAB Clearance fm
OAAG
Indexing of the Ind’l FCPA Records 3. Retirement
3 FRB
Record Annex NCO Orders
4. Commutation
Processing of Unused
3rd Floor,
4 Processing PCB Clerk “PS” 1 day Leave Orders
FCPA Main
Funds fm OAAG
5. Military Leave
Designation of Batch Fiscal NCO / Furlough
HPA
5 Nr & Request for MFB for 1 week Records fm
Complex
Funding Commutation OAAG
6. Statement of
Forward Request for Budget Br, Service fm
6 OG1, PA CGEA, QC
Funds to MFO, AFP OG1, PA OAAG
CGEA, 7. Statement of
Forward request for Last Payment
7 AFP MFO Quezon
Funds to DND fm FCPA
City
8. Photocopy of
CGEA, LBP ATM
Endorse Request for Card
8 DND Quezon
Funds to DBM 9. ASPA
City
Clearance
Approve Request for 10. APAO
Funds / Release of Clearance
Roxas Blvd, 11. DLO
9 Special Advice DBM
Pasay City Clearance
Release Order
(SARO)
Release of Funds thru
HPA Concerned
10 Advice of Sub- MFO, PA
Complex Offices
Allotment (ASA)

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Fiscal Clerk
3rd Floor,
11 Funding DVs MFB, FCPA “PS” Funds 1 day
FCPA Main
(Retirees)
12 ASPA C, ASPA 3 days
Recording Building
Chief, Pre-
Pre-Audit
Technical Audit
Building Branch,
MFO, PA
MFO, PA
Preparation of
Bookkeeper
14 Authority to Debit DB FCPA Main 3 days
‘PS” Funds
Account (ADA)
Transfer of Lawton
Commutation to Avenue,
15 LBP
Individual ATM Fort
Accounts Bonifacio,
Flowchart on the Processing of Commutation of Unused Leave Credits:
Step 1. Preparation Step 2. Step 3.

of Documentary Preparation of Indexing of the
Requirements DV's Ind'l Record
Step 5. Step 6.
Step 7.
Step 4. Designation of Forward Request
Forward request
Processing Batch Nr & for Funds to MFO,
for funds to DND
Request for AFP
Step 9.
Step 8. Approve Request Step 10.
for Funds / Release Release of Funds Step 11.
Endorse Request
for Funds to DBM Special Advice thru Advice of Sub- Funding DVs
Release Order Allotment (ASA)
(SARO)
Step 14.
Step 12. Preparation of Step 15.
Step 13. Transfer of
Journalization & Authority to Debit
Recording Pre-Audit Account (ADA) Commutation
Individual ATM

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FINANCIAL RECORDS
BRANCH

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FINANCIAL RECORDS BRANCH

1. Maintains centralized financial records of Philippine Army
personnel.
2. Coordinates with FSUs on matters pertaining to remittances and
remits it to agency concerned.
3. Provides financial information to all Philippine Army personnel.
4. Responsible for the payment of ATM Payroll of the Philippine
Army-wide and for the centralized remittance of payroll deductions to different
Financial Institutions and Agencies.
SERVICES OFFERED
1. Statement of Last Payment (1993 To Present Date)

2. Statement of Last Payment(Earlier Than 1993 )
3. GSIS Official Receipt (Earlier Than 1993)
4. BIR Form W-2
5. Certificate of Payment of Leave Balances
6. Philhealth Certificate of Payment
7. Authenticated Copy of Latest Pay slip
8. Record Verification of Leave Credits
9. Certificate of Employment & Compensation
10. Replacement of Lost /Damaged ATM
11. Authentication of Loan Documents
12. Pag-Ibig Official Receipt Claims
13. Issuance of Official Receipt (1993 to Present )

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STATEMENT OF LAST PAYMENT (1993 to PRESENT)
What service is being offered? Statement of Last Payment
6a. REQUEST FOR STATEMENT OF LAST PAYMENT (1993 to Present Date)

Submission of DISCHARGED
Window # 2, FCPA Encoder EP:
1 Documentary
FRB Annex (SLP)
Requirements 1. Discharge
Order
2. Confirmation
Order
Statement of
Admin, FRB FCPA Last REVERTED /
2 Processing
Annex Payment
10mins
SEPARATED
NCO OFFRS:
1. Reversion/
Separation
Statement of
Preparation of Order
Admin, FRB FCPA Last
3 Certificate/Statement of
Annex Payment
3mins
Last Payment CDD:
NCO
1. Admission
Order fm V-
Luna
FCPA 2. Discharge
4 Authentication Admin, FRB
Annex
Chief, FRB 10mins Order fm V-
Luna
3. Confirmation
of CDD Order
Window # 2, FCPA Encoder FOR KIA:

5 Releasing
FRB Annex (SLP) 1. Death
Certificate
2. Spot Report

24
Flowchart on the Processing of Statement of Last Payment:
Step 3.
Step 1.
Step 2. Preparation of
Submission of Certificate/Statement
Documentary Processing of Last Payment
Requirements
Step 4. Step 5.
Authentication Releasing

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STATEMENT OF LAST PAYMENT (Earlier than 1993)
What service is being offered? Statement of Last Payment
6b. REQUEST FOR STATEMENT OF LAST PAYMENT (Earlier than 1993)

DISCHARGED
Submission of Window # 1, 1. SOI
FCPA Archive
1 Documentary FRB 2. Discharge
Annex NCO
Requirements Order
3. Confirmation
Order
Records
Section, FCPA Archive REVERTED:
2 Records Verification 2 days 1. SOI
FRB Annex NCO
2. Reversion
Order
Statement of CDD:
Preparation of
Admin, FRB FCPA Last 1. SOI
3 Certificate/Statement of 3mins
Annex Payment 2. Admission
Last Payment
NCO Order fm V-
Luna
3. Discharge
Order fm V-
FCPA Luna
4 Authentication Chief, FRB Chief, FRB 10mins
Annex 4. Confirmation
of CDD Order
FOR KIA:
Window # 1, 1. SOI
FCPA Archive 2. Death
5 Releasing FRB
Annex NCO Certificate
3. Spot Report

26
Flowchart on the Processing of Statement of Last Payment (Earlier than 1993):
Step 1.
Submission of Step 2.
Documentary Records Verification
Requirements
Step 3.
Preparation of
Certificate/Statement of Last Step 4. Step 5.
Payment Authentication Releasing

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REQUEST FOR GSIS OFFICIAL RECEIPT (Earlier than 1993)
What service is being offered? Request for GSIS Official Receipt (Earlier than 1993)
Who may avail of the service? All Active/Retired PA Personnel
6c. REQUEST FOR GSIS OFFICIAL RECEIPT (Earlier than 1993)

Window #1,
Fill up Request for GSIS FCPA
1 FRB Archive NCO 1. Statement
OR Slip Annex
of Service
FCPA (SOS)
2 Processing Admin, FRB SLP NCO 10mins
Annex 2. Military ID
Preparation of Statement of
Certification that GSIS Admin, FRB FCPA Last
3 5mins
Monthly Premium was Annex Payment
Deducted NCO
FCPA
4 Authentication Admin, FRB Chief, FRB 10mins
Annex
Window # 1 FCPA
5 Releasing Archive NCO
Annex
Flowchart on the Processing of GSIS Official Receipt (Earlier than 1993):
Step 3.
Step 1.
Step 2. Preparation of Certification
Fill up
that GSIS Monthly Premium
Request for Processing
was Deducted
GSIS OR Slip
Step 4. Step 5.

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REQUEST FOR BIR FORM W-2
What service is being offered? Request for BIR Form W-2
6d. REQUEST FOR BIR FORM W-2

Window #1 FCPA Asst
1 Fill up Request Slip 3mins 1. Military ID
FRB Annex Records NCO
EDP Section, FCPA Asst

2 Processing 10mins
EDP Sec, FCPA

3 Authentication Chief, FRB 10mins
FRB Annex
Window # 1, FCPA Asst

4 Releasing
Flowchart on the Processing of BIR Form W-2:
Step 1.
Fill up
Processing Authentication Releasing
Request Slip

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REQUEST FOR CERTIFICATE OF NON-PAYMENT OF LEAVE BALANCES

(COMMUTATION)
What service is being offered? Request for Certificate of Non-Payment of Leave Balances
(Commutation)
Who may avail of the service? All Retired PA Personnel
6e. REQUEST FOR CERTIFICATE OF NON-PAYMENT OF LEAVE BALANCES

(COMMUTATION)
Office Location Person Processing Documentary
Responsible of Office Responsible Time Requirements
Submission of
Window # 1, FCPA
1 Documentary Archive NCO 1. Retirement Order
FRB Annex
Requirements 2. Commutation
Records FCPA 3. Mil Leave /
2 Records Verification Archive NCO 30mins Furlough Record
Section, FRB Annex
fm OAAG
Preparation of 4. SOI
Statement of
Certificate of Non- FCPA
3 Admin, FRB Last Payment
Payment of Leave Annex
NCO
Credits
EDP Sec, FCPA
4 Signature Chief, FRB 5mins
FRB Annex
Window #1, FCPA
5 Releasing Archive NCO
FRB Annex
Flowchart on the Processing of Certificate of Non-Payment of Leave Balances (Commutation):
Step 3.
Step 1.
Step 2. Preparation of Certificate
Submission of of Non-Payment of Leave
Documentary Records Verification Credits
Requirements
Step 4. Step 5.
Signature Releasing

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REQUEST FOR PHILHEALTH CERTIFICATE OF PAYMENT
What service is being offered? Request for Philhealth Certificate of Payment

6f. REQUEST FOR PHILHEALTH CERTIFICATE OF PAYMENT

Remittance FCPA Remittance
1 Fill up Claim Form (CF) 1 10mins 1. Military ID
Section, FRB Annex Pay Analyst
New Members:
Remittance FCPA
Fill Up PHIC Member Section, FRB Annex
Registration Form (PMRF)
Fill up ER 2 (Report of Remittance FCPA
10mins
Employee-Members) Section, FRB Annex
Asst
Request for Certificate of EDP Section, FCPA 1. CF 1
2 Records 30mins
Payment FRB Annex 2. PMRF
NCO
3. ER 2
Asst
Processing / Printing of EDP Section, FCPA
3 Records 10mins
OR and Latest Pay slip FRB Annex
NCO
EDP Section, FCPA
4 Authentication Chief, FRB 10mins
FRB Annex
Asst
Window # 1, FCPA
5 Releasing Records
FRB Annex
NCO
Flowchart on the Processing of Philhealth Certificate of Payment:
Step 3.
Step 1. Step 2.
Processing / Printing of
Fill up Claim Request for Certificate of
OR and Latest Payslip
Form (CF) 1 Payment
Step 4. Step 5.

31
REQUEST FOR AUTHENTICATED COPY OF PAYSLIP
What service is being offered? Request for Authenticated Copy of Pay slip
6g. REQUEST FOR AUTHENTICATED COPY OF PAYSLIP

Asst
Window #1 FCPA
1 Fill up Request Slip Records 3mins 1. Military ID
Annex
NCO 2. Letter request
EDP Section, Asst fm unit
FCPA
2 Processing FRB Records 10mins 3. Authorization
Annex
NCO Letter & ID fm
concerned
FCPA
3 Authentication Chief, FRB Chief, FRB 10mins personnel
Annex
Asst
Window # 1 FCPA
4 Releasing Records 3mins
Annex
NCO
Flowchart on the Request for Authenticated Copy of Pay slip:
Step 1.
Fill up
Request Slip

32
REQUEST FOR RECORD VERIFICATION OF PAYMENT / NON-PAYMENT

OF LEAVE CREDITS
What service is being offered? Request for Record Verification on Payment / Non-Payment
of Leave Credits
Who may avail of the service? All Retired PA Personnel
6h. REQUEST FOR RECORD VERIFICATION ON PAYMENT / NON-PAYMENT OF

LEAVE CREDITS
Submission of
Window # 1, FCPA
1 Documentary Archive NCO 3mins 1. Ltr Rqst for
FRB Annex
Requirements Record Check
fm OAAG
FCPA 2. Mil
2 Processing Admin, FRB Records NCO 10mins
Annex Leave/Furlough
Record
Records FCPA 3. Discharge
3 Records Verification Archive NCO 3 days
Section, FRB Annex Order (EP)
4. Separation /
Preparation of
Reversion
Certificate of Payment / FCPA
4 Admin, FRB Records NCO 5mins Order (Officers)
Non-Payment of Leave Annex
5. Change of
Credits
Family Name
FCPA Order (Married
5 Authentication Chief, FRB Chief, FRB 30mins Female Pers)
Annex
6. SOI
Window # 1,
FCPA
6 Releasing FRB Archive NCO 3mins
Annex

33
Flowchart on the Request for Record Verification of Payment / Non-Payment of Leave Credits:
Step 1.
Submission of Step 2. Step 3.
Documentary Processing Records Verification
Requirements
Step 4.
Preparation of Certificate of Step 5. Step 6.
Payment / Non-Payment of
Leave Credits Authentication Releasing

34
REQUEST FOR CERTIFICATE OF EMPLOYMENT AND COMPENSATION
What service is being offered? Request for Certificate of Employment and Compensation
6i. REQUEST FOR CERTIFICATE OF EMPLOYMENT AND COMPENSATION

Asst
Window # 1, FCPA
1 Fill-up Request Slip Records 3mins 1. Military ID
FRB Annex
NCO 2. Latest
FCPA Records Payslip
2 Processing Admin, FRB 10mins 3. Letter
Annex NCO
request fm
FCPA unit/ID of
3 Authentication Chief, FRB Chief, FRB 10mins concerned
Annex
liaison NCO
Window # 1, Asst
FCPA
4 Releasing FRB Records 3mins
Annex
NCO
Flowchart on the Request for Certificate of Employment and Compensation:
Step 1.
Fill up
Request Slip

35
REQUEST FOR REPLACEMENT OF LOST / DAMAGED ATM CARD

What service is being offered? Request for Replacement of Lost / Damaged ATM Card
Step-by-Step Procedure: Personal Appearance

Concerned must process to LBP for replacement
8. REQUEST FOR REPLACEMENT OF LOST / DAMAGED ATM CARD

Submission of Window # 3, 1. Military ID
FCPA
1 Documentary FRB Encoder 2mins 2. Affidavit of
Annex Loss
Requirements
Preparation of Letter of Admin 3. (Lost ATM)
FCPA 4. Dilapidated
2 Introduction (LOI) Section, Records NCO 10mins
Annex ATM
addressed to Land Bank FRB (Replacement)
FCPA
Annex
Window # 3, FCPA
4 Releasing Encoder
FRB Annex
1. Two (2) Valid
IDs (including
Military ID)
Fill up Application Form for Lawton 2. Affidavit of
5 Loss
Payroll Account at LBP Landbank of Avenue,
5 working 3. Dilapidated
and Releasing of New the Phils Fort ATM
days
ATM Card Bonifacio (Replacement)
4. Letter of
Introduction
5. P50 (fee)
1. Stencil Savings
Acct Nr
2. Photocopy
2nd Floor, Payroll ATM Card
Submit new Payroll
6 EDPB FCPA System 3.Copy and Write
Account to FCPA Account Name
Main Analyst NCO
and Account
Number Legibly
4. Signature

36
Flowchart on the Request for Replacement of Lost / Damaged ATM Card:
Step 2.
Step 1.
Submission of Preparation of Letter of Step 3.
Documentary Introduction (LOI)
addressed to Land Bank Authentication
Requirements
Step 5.
Fill up Application Form Step 6.
Step 4. for Payroll Account at Submit new
Releasing LBP and Releasing of Payroll Account
New ATM Card to FCPA

37
AUTHENTICATION OF LOAN DOCUMENTS (Only for Pers on Schooling,

R&R, Mission and/or Hospitalized)
What service is being offered? Authentication of Loan Documents
Who may avail of the service? Only for Pers on Schooling, R&R, Mission and/or Hospitalized

7. AUTHENTICATION OF LOAN DOCUMENTS (Only for Pers on Schooling, R&R,

Mission and/or Hospitalized)
1. Original Green
Submission of Window # 1, Loan Payslip
FCPA
1 Documentary FRB Verification 2mins 2. Pre-Assessment
Annex Form fm FI
Requirements NCO
3. Loan Application
Form signed by
EDP Section, Loan Unit Cmdr
FCPA 4. Military ID
2 Processing FRB Processing 15mins
Annex 5. DLO Clearance
NCO
(OAAG)
6. Reenlistment
Order (EP)
FCPA 7. Appointment
Annex Order (Officers)
8. R&R / Mission
Order
9. Hospitalization
Order
10. Schooling
Window # 1, Loan Order
FCPA
4 Releasing FRB Verification 2mins 11. Specimen
Annex
NCO signature of
authorized
signature of their
unit commander
Flowchart on the Authentication of Loan Documents (Only for Pers on Schooling, R&R, Mission
and/or Hospitalized):
Step 1.
Submission of Step 2. Step 3. Step 4.
Documentary Processing Authentication Releasing
Requirements

38
REQUEST FOR PAG-IBIG OFFICIAL RECEIPT (1993 to present)
What service is being offered? Request for Pag-Ibig Official Receipt
6j. REQUEST FOR PAG-IBIG OFFICIAL RECEIPT (1993 to present)

Encoder of
Fill up Request for PAG- Window #1, FCPA
1 Official 2mins 1. Military ID
IBIG OR Slip FRB Annex
Receipt
Encoder of
Processing / Printout of EDP Section, FCPA
2 Official 10Mins
Current OR FRB Annex
Receipt
Remittance 1. Printout of
Photocopy OR of Prior- FCPA Remittance
3 Section, FRB 15mins 2. Current OR
Year Annex Liaison Clerk
FCPA
4 Authentication C, FRB Chief, FRB 10mins
Annex
Window # 1, Encoder of
FCPA
5 Releasing FRB Official 2mins
Annex
Receipt
Flowchart on the Request for Pag-Ibig Official Receipt:

Fill up Request Processing / Printout Photocopy OR of
for PAG-IBIG of Current OR Prior-Year
OR Slip
Step 4. Step 5.

39
REQUEST FOR OFFICIAL RECEIPT (1993 to Present)
What service is being offered? Request for Official Receipt (1993 to Present)
6k. REQUEST FOR OFFICIAL RECEIPT (1993 to present date)

Window #1, Encoder of
FCPA 1. Military ID
1 Fill up Request Slip FRB Official 2mins
Annex
Receipt
Encoder of
EDP Section FCPA
2 Processing / Printing Official 10mins
Annex
Receipt
FCPA
Annex
Window # 1, Encoder of
FCPA
4 Releasing FRB Official 2mins
Annex
Receipt
Flowchart on the Request for Official Receipt (1993 to Present):
Step 1.
Fill up
Request Slip

40
FRACTIONAL PAY & ALLOWANCES (RETIREES)
What service is being offered? Claim for Fractional Pay & Allowances
Who may avail of the service? Retired PA Personnel
4. CLAIM FOR FRACTIONAL PAY & ALLOWANCES (RETIREES)

Step
Submission of Encoder of
FCPA 1. Statement of
1 Documentary FRB Fractional/Collateral 15mins
Annex Last
Requirements (Retirees)
Payment
Preparation of Encoder of (SLP)
FCPA
2 Disbursement FRB Fractional/Collateral 3hrs 2. Retirement
Annex
Voucher (DV) (Retirees) Order
FCPA Processing Clerk 3. Last
3 Processing PCB 1 day
Main “PS” Funds Reenlistment
3rd Floor, Order
Request for Fiscal Clerk “PS” 4. Photocopy of
4 MFB FCPA 30mins
Funding Funds (Retirees) ATM Card
Main
OG1, ARMO
Release of HPA
5 and MFO, Concerned Offices
Funds Complex
PA
Funding
Funds (Retirees)
Request
Ground
Floor,
FCPA
Request FCPA
Main
Recording Building
Pre-Audit
Building MFO, PA
MFO, PA
10 Issuance of DB FCPA Bookkeeper ‘PS” 1 day

41
Check Main Funds

Deposit of
Check to Land
FCPA Payroll System
11 Bank of the EDPB 1 day
Main Analyst NCO
Philippines
(LBP)
Transfer of Lawton
Fractional Pay to Avenue,
12 LBP
Individual ATM Fort
Accounts Bonifacio,
Flowchart on the Processing of Fractional Pay & Allowances (RETIREES):
Step 2.
Step 1. Preparation of
Submission of Step 3. Step 4.
Disbursement Processing Request for
StepDocumentary Voucher DV Funding
Requirements
Step 6.
Step 7. Step 8.
Step 5. Funding
Signing of “Box Journalization &
Release of Funds Preparation/Signing
A” of Obligation Recording
of “Box B” of
Request
Obligation Request
Step 11.
Deposit of Check to
Pre-Audit Issuance of Check Land Bank of the Transfer of
Philippines (LBP) Fractional Pay to
Individual ATM
accounts
AccountsscfsAccou
nts

42
PROCESSING OF PAY & ALLOWANCES OF ARMY PERSONNEL
What service is being offered? Processing of Pay & Allowances of Army Personnel
1. PROCESSING OF PAY & ALLOWANCES OF ARMY PERSONNEL

Step
2nd Floor, 1. Monthly
a. Preparation
EDPB FCPA EDPB Pers 2 weeks Report of
of Payroll
Main Changes
1 (MRC)
3rd Floor, Fiscal Clerk “PS” 1 day 2. Report of
b. Request for
MFB FCPA Funds Corrections
Funding
MAin (ROC)
Preparation of 3. Printed Data
FCPA
2 Disbursement FRB FRB Pers 3 hrs Summary
Main
Voucher
OG1, ARMO
Release of HPA
3 and MFO, Concerned Offices 5 days
Funds Complex
PA
Processing of FCPA Processing Clerk
4 PCB 30mins
Payroll Main “PS” Funds
Funding
Funds (Retirees)
Request
Ground
Floor,
FCPA
Request FCPA
Main
Recording Building
Pre-Audit
Building MFO, PA
MFO, PA

43
Issuance of FCPA Bookkeeper ‘PS”

9 DB 1 day
Check Main Funds
Deposit of
Check to Land
FCPA Payroll System
10 Bank of the EDPB 1 day
Main Analyst NCO
Philippines
(LBP)
Lawton
Transfer of Pay
Avenue,
11 to Individual LBP 2 days
Fort
ATM Accounts
Bonifacio,
Flowchart of the Processing of Pay & Allowance of Army Personnel:
Step 1.
a. Preparation of Step 2. Step 3. Step 4.
Payroll Preparation of DV Release of Funds Processing of
Step
b. Request for Payroll
Funding
Step 5. Step 6.
Step 7. Step 8.
Funding Signing of “Box A”
Preparation/Signing Journalization & Pre-Audit
of Obligation
of “Box B” of Recording
Request
Obligation Request

Issuance of Check Deposit of Check to Transfer of Pay
Land Bank of the to Individual
Philippines (LBP) ATM Accounts

44
INTELLIGENCE BRANCH

45
INTELLIGENCE BRANCH
1. Advises the commander in matters pertaining to the aspects of
unit security such as personnel, document, communications, and political
security being employed to protect the unit from sabotage, pilferage and other
forms of adverse activities against the establishment.
2. Conducts security program limited to Finance Center personnel
only.
3. Conducts security survey and inspection within the Headquarters
and its subordinate units.
4. Conducts management audit of funds of FCPA and FSFOs
5. Conducts investigation on all cases of financial concern.
SERVICE OFFERED:
1. Request for Financial Clearance

46
REQUEST FOR FINANCIAL CLEARANCE
What service is being offered? Request for Financial Clearance
REQUEST FOR FINANCIAL CLEARANCE

Submission of 10mins RETIRED:
Clearance (Optional & Compulsory)
1 Documentary Intel Branch HFCPA (per
NCO 1. Letter Request
Requirements individual) 2. SLP (Authenticated)
2 For Approval Intel Branch HFCPA Chief, IB 5mins 3. AFP Personnel Data
Sheet (Xerox)
4. Tax Identification Number
(TIN)
SEPARATED/REVERTED:
1. Letter Request
2. SLP (Authenticated)
3. AFP Personnel Data
Sheet (Xerox)
4. Separation Order (HPA
Order)
(TIN)
DISCHARGED:
1. Letter Request
5mins 2. SLP(Authenticated)
Clearance
3 Releasing/Authentication Inter Branch HFCPA (per 3. AFP Personnel Data
NCO Sheet (Xerox)
individual)
4. Discharge Order (HPA
Oder)
(TIN)
CDD:
1. Letter Request
2. SLP(Authenticated)
3. AFP Personnel Data
Sheet (Xerox)
4. Confirmation of CDD
Order
(TIN)
FOR KIA/DECEASED:

47
1. Letter Request
2. SLP(Authenticated)
3. Death Certificate (Xerox
Copy)
(TIN)
Flowchart on the Request for Financial Clearance:
Step 1.
Step 2.
Processing /
Documentary Releasing
Authentication
Requirements

48
ELECTRONIC DATA
PROCESSING BRANCH

49
ELECTRONIC DATA PROCESSING BRANCH

1. Develops and maintain computer-based system
2. Generates computerized financial data
3. Prints computerized payrolls and pay slip
4. Provides computer training
5. Gives staff advice regarding computerization.
SERVICES OFFERED:
1. Printing of Payroll from the Monthly Report of Changes

2. RCA Payroll
3. Verification of Unit Assignment of Army Personnel

50
PRINTING OF PAYROLL
What service is being offered? Request for Gains/Losses/Changes/Supplementary/Other

Changes in the Payroll
Schedule of availability of service:
Type of Service Duration/Period Covered Time of Service

Encoding of Changes 1st to 10th day of the Month 0800-1700H (No noon break)
Printing of Pay Data Summary 11th day of the Month 0800-1700H (No noon break)
Printing of Payroll 12th day of the Month 24 hrs (No noon break)
Sending off of Payroll 15th day of the Month 0800-1700H (No noon break)
Who may avail of the service?
Type of Service Personnel who will avail

Gains Call to Active Duty (CAD), New Candidate Soldier (CS), Reinstated,
Return to Military Control (RTMC) PA personnel
Losses Relieved, Transferred, Absence Without Official Leave (AWOL),
Dropped from the Roster of Troops (DFRT), Killed-in-Action (KIA),
Reverted, Discharged, Retired, Separated, and Resigned PA
personnel
Changes and Supplementary Active Military Personnel who are promoted/demoted
Other Changes Active Military Personnel who wants to update his/her personal
record
10. PRINTING OF PAYROLL FOR PA PAY & ALLOWANCES

Office Location of Processing Documentary
Responsible Office Time Requirements
Disbursing
Submission of Monthly Following required
1 Officers/ Units
Report of Changes (MRC) attachments:
Finance Sgts
Call to Active Duty
Orders (Reserve
For Report of Gains in the
Officers) Appointment
Payroll: Call to Active Duty
Orders (Regular
(CAD), New Candidate
Officers)/Call to
Soldier (CS), Reinstated,
Military Training
Return to Military Control
Orders/Reinstatement
(RTMC) PA personnel
Orders/Returned to
Military Control Orders
For Report of Losses in Reassignment
the Payroll: Relieved, Orders/Morning Report
Transferred, Absence & Radio Message/Spot

51
Without Official Leave Report/Death

(AWOL), Dropped from the Certificate/Statement
Roster of Troops (DFRT), of Last
Killed-in-Action (KIA), Payment/Reversion
Reverted, Discharged, Orders/Discharge
Retired, Separated, and Orders/Retirement
Resigned PA personnel Orders/Separation
Orders
For Report of Changes &
Promotion/Demotion
Supplementary in the
Orders, Long Pay
Payroll:
Orders, Allotment
Promotion/Demotion, Long
Orders/Photocopy of
Pay Orders, Class “E”
ATM Card of Allottee
Allotment
For Report of Other
Military ID, Birth
Changes in the Payroll:
Certificate, Updated
Spelling of Name, Change in
SOI, Change of Family
Family Name (Married
Name Orders,
Female personnel),
Appointment Orders
Amendment in Serial Nr,
(Regular Officers),
Updates on the following:
Enlistment Orders
PhilHealth Nr, Tax
(EP), Photocopy of
Identification Nr (TIN),
PHIC ID, Photocopy of
Security of Tenure (SOT),
TIN ID, SOT Orders,
Extension to Active Duty
ETAD Orders, and
(ETAD), and Extension Term
ETE Orders
of Enlistment (ETE)
Finance Service 1. Transmittal
2 Send MRC to EDPB, FCPA Field Office 2. MRC
(FSFO) 3. Attachments
2nd Floor, 1st to 10th
Edit/Encode Changes in the
3 EDPB Pers FCPA day of the
Payroll
Main month
Print Data Summary
2nd Floor,
(reference for funding of PA 11th day of
4 EDPB Pers FCPA
Pay & Allowances to include the month
Main
Fractional Payroll)
2nd Floor, 12th to 14th
Print Payroll/Pay
5 EDPB Pers FCPA day of the
slip/Fractional (retirees)
Main month
2 Floor,
nd
Send off Payroll & Pay slips 15th day of
6 EDPB Pers FCPA
to FSFOs the month
Main
Disbursing 1. Transmittal
Submission of Report of 22nd day of
7 Officers/Finance 2. ROC
Correction (ROC) the month
Sgts 3. Appropriate Orders
Finance Service
Transmit ROC to EDPB,
8 Field Office
FCPA
(FSFO)
9 Print ATM Payroll to include EDPB Pers 2nd Floor, 24th to 25th

52
Fractional for Retirees & FCPA day of the

Class “E” Allotments Main month
Load ATM Payroll Diskette to 5th day of
2nd Floor,
LBP to include Fractional the
10 EDPB Pers FCPA
Pay of Retirees & Class “E” succeeding
Main
Allotments month
Flowchart on the Printing of Payroll for PA Pay & Allowances:
Step 4.
Step 1.
Step 3. Print Data Summary
Edit/Encode (reference for funding of PA
Monthly Report Send MRC to Pay & Allowances to include
Changes in the
of Changes EDPB, FCPA Fractional Payroll
Payroll
(MRC)

Step 8.
Print Payroll/Pay Send off Payrolls Submission of
slip/Fractional (retirees) Transmit ROC to
& Pay slips to Report of Correction
EDPB, FCPA
FSFOs (MRC)
Step 9. Step 10.

Print ATM Paryoll to include Load ATM Payroll
Fractional for Retirees & Diskette to LBP to
Class "E" Allotments inlcude Fractional Pay
of Retirees & Class "E"
Allotments

53
PRINTING OF PA RCA “In-Cash” PAYROLL
What service is being offered? Printing of RCA In-Cash Payroll
Who may avail of the service? All Active PA Enlisted Personnel
11. PRINTING OF PA RCA “In-Cash” PAYROLL

Transmittal Letter
from HPA1 of
Forward the validated
1 HPAG1 validated
Reenlistment Orders
Reenlistment
Orders
List of
Encode and validate list of Reenlistees
2nd Floor,
2 Reenlisted from the EDPB Pers included in the
FCPA Main
Reenlistment Orders transmittal from
HPAG1
2nd Floor,
3 Print Payroll for RCA “In-Cash” EDPB Pers
FCPA Main
Flowchart on the Printing of PA RCA “In-Cash” Payroll:
Step 1.
Step 2.
Forward the Step 3.
Encode & validate list or
validated Print Payroll for
reenlistment from the
Reenlistment RCA "In-cash"
Reenlistment Orders
Orders

54
VERIFICATION OF STATUS & UNIT ASSIGNMENT OF ARMY

PERSONNEL
What service is being offered? Verification of Status & Unit Assignment of Army Personnel
16. VERIFICATION OF STATUS & UNIT ASSIGNMENT OF ARMY PERSONNEL

Formal request for
Ground
Admin Br, FCPA verification of
1 Submit Letter Request Floor,
whereabouts of
FCPA Main
Army Pers
E-copy in Excel
Format 2003 or
lower indicating
the ff data re
2nd Floor,
2 Verification EDPBr, FCPA concerned pers:
FCPA Main
1. Serial Nr
2. L-Name
3. F-Name
Ground
Prepare Letter Reply and
3 Admin Br, FCPA Floor,
Releasing
FCPA Main
Flowchart on the Verification of Status & Unit Assignment of Army Personnel:
Step 3.
Step 1.
Step 2. Prepare Letter
Submit Letter
Verification Reply and
Request
Releasing

55
OPERATIONS BRANCH

56
OPERATIONS BRANCH
1. Provides advice to the Commander on the matters pertaining to
organization, training, plans, programs and operation of the Center.
2. Monitors daily the financial operations of the different field units
and branches of FCPA on cash receipts and disbursements, fund
programming, expenditures, check, production, collection of accounts,
bonding of Accountable officers and others.
3. Evaluates the daily activities and outputs against present
standards and programs, identifies the deviations to include the degree and
some accusatory factors.
4. Coordinates and give feedback to the different staff sections on
its finding for the immediate institutions of remedial measures.
5. Initiates training plans, policies and programs exception security
training.
6. Supervises and monitors in-service training conducted by field
units to update agent, and other cash accountable officers.
7. Prepares and develops operating program of the Center in
accordance with the Army AOP.
8. Coordinates with the higher headquarters, staff offices and
operating units of FCPA pertaining to its functions.
9. Supervises and performs CMO activities of the unit
SERVICES OFFERED:
1. Stoppage of Pay and Allowances

2. Restoration of Pay and Allowances
3. Processing of Instructors Duty Pay (IDP)

57
REQUEST FOR STOPPAGE OF PAY AND ALLOWANCES
What service is being offered? Request for Stoppage of Pay and Allowances
17. REQUEST FOR STOPPAGE OF PAY AND ALLOWANCES

# Flow of Transaction
STL or Radio
Message and
following
attachments:
If AWOL:
Send Message to FSFO
STL/Rdo
requesting for stoppage for their
G1/S1 and Msg/Order
personnel who was/were AWOL,
1 Unit Unit
Discharged, KIA, Separated/
Commanders If Discharge:
Reverted, Terminated
Discharge
(CAA/CS/OC)
Order
If KIA/Death:
Spot
Report/Death
Certificate
Transmittal
Letter with the
Transmit the documents to FCPA Operation above-
2 FSFO
(Attn: C, OTB) NCO, FSFO mentioned
allied
documents
Operations
Prepare Disposition Form (DF)
& Training Operation
3 and Memorandum re Stoppage 30mins
Branch, HFCPA NCO
of P/A of concerned personnel
FCPA
Cmd
Approval of the DF and Director,
4 Section, HFCPA 30mins
Memorandum FCPA
FCPA

58
Delete names of concerned pers

2nd Floor,
fm the ATM payroll and effect MRC
5 EDPB FCPA 1 hour
stoppage of P/A on the payroll Encoder
Main
month and thereafter
Coordinate w/ LBP to withhold
any amount in the individual
FCPA Records
6 account of concerned personnel C, FRB 1 day
Annex NCO
and not to credit the P/A for
period covered
Advice DO of concerned
7 personnel to exert effort to collect FSFO C, FSFO
overpayment incurred
Collecting
8 Collect and deposit (BOT) FSFO Officer,
FSFO
Flowchart on the Request for Stoppage of Pay and Allowances:
Step 1. Step 3.
Send Message to FSFO Prepare
requesting for stoppage Disposition Form
Step 4.
for their personnel who Step 2. (DF) and
Memorandum re Approval of
was/were AWOL, Transmit the documents
to FCPA (Attn: C, OTB) Stoppage of P/A of the DF and
Discharged, KIA,
concerned Memorandum
Separated/ Reverted,
Terminated personnel
(CAA/CS/OC)
Step 5.
Delete names Step 7.
of concerned Step 6. Advice DO of
pers fm the Prepare Disposition Form (DF) concerned Step 8.
ATM payroll and Memorandum re personnel to exert Collect and
and effect Stoppage of P/A of concerned effort to collect deposit (BOT)
stoppage of personnel overpayment
P/A monthly incurred
and thereafter

59
REQUEST FOR RESTORATION OF PAY AND ALLOWANCES
What service is being offered? Request for Restoration of Pay and Allowances
18. REQUEST FOR RESTORATION OF PAY AND ALLOWANCES

STL or Radio
Message and
following
attachments:
If RTMC fm
AWOL:
AWOL Order
RTMC Order
Reenlistment
Order
Directive from
OG1, PA (if
PA level)
requesting for restoration of P/A G1/S1 and
OG1 of If Reinstated:
1 of their personnel who was/were Unit
Unit Discharge
RTMC, Reinstated, and whose Commanders
Order
case was cancelled/nullified
Reinstatement
Order
Reenlistment
Order
Recom from
the unit
If Cancelled/
Nullified
Case:
Resolution of
the Case
Nullification
Order

60
Transmittal
Letter with the
above-
mentioned
documents
Transmit the documents to FCPA Operations, Signed

2 FSFO
(Attn: C, OTB) NCO, FSFO Authority to
Deduct (ATD)
by the
concerned
personnel for
the incurred
overpayment
Ground
Prepare DF and re Restoration of Floor, Operations
3 OTB 30mins
P/A of concerned personnel FCPA NCO
Main
Ground
Cmd
Approval of the DF and Floor, Director,
4 Section, 30mins
Memorandum FCPA FCPA
FCPA
Main
2nd Floor,
Restore payment of P/A of payroll MRC
5 EDPB FCPA 1 hour
month and monthly thereafter Encoder
Main
Coordinate with LBP for the
FCPA Records
6 immediate release of the entire FRB 1 day
Annex NCO
balance of P/A withheld
Advice DO of concerned pers to
exert effort in reimbursing the P/A
7 FSFO C, FSFO
received for the duration of
AWOL “No Work, No Pay Policy”
Prepare DV representing
DO /
8 payment for prior years P/A for Unit
Fin Sgt
the period under military control
Update the Pay Data Card (PDC)
9 FSFO FSFO Pers
of concerned pers

61
Flowchart on the Request for Restoration of Pay and Allowances:
Step 3.
Step 1. Prepare DF
Step 2. and re
requesting for restoration of Transmit the Restoration Step 4.
P/A of their personnel who documents to of P/A of Approval of the DF
was/were RTMC, Reinstated, FCPA (Attn: C, concerned and Memorandum
and whose case was OTB) personnel
cancelled/nullified

Step 5.
Coordinate Advice DO of Prepare DV
Restore representing
with LBP for concerned pers to Step 9.
payment of payment for
the exert effort in
P/A eff prior years Update the Pay
immediate reimbursing the
payroll P/A for the Data Card (PDC) of
release of the P/A received for
month and period under concerned pers
entire the duration of
monthly military
balance of AWOL “No Work,
thereafter control
P/A withheld No Pay Policy”

62
REQUEST FOR INSTRUCTORS DUTY PAY (IDP)
What service is being offered? Request for Instructors Duty Pay (IDP)
19. REQUEST FOR INSTRUCTORS DUTY PAY (IDP)

Submission of request for 1. IDP/IDS Request fr
1 Unit Units unit
IDP to FSFO
2. STL fm FSFO with
Finance Authorized Signatories
Send request to Opns Br,
2 Service Field 1 day 3. IDP/IDS Order
FCPA
Office (FSFO) 4. Teaching load/Matrix
Ground 5. List of Personnel for
Preparation of Letter of
3 OTB Floor, 1 hour inclusion in the Payroll
Directive
FCPA Main 6. Rooster of troops
Ground 7. E-copy of rooster of
Director, troops
4 Approval of Letter Directive Cmd Section Floor,
FCPA
FCPA Main
2nd Floor, Fiscal Clerk
5 Preparation of IDP Payroll EDPB Pers
FCPA Main “PS” Funds
Creation of Data Summary 2nd Floor,
6 EDPB, FCPA
of an IDP Payroll FCPA Main
3rd Floor, Fiscal Clerk
7 Request for Funding MFB 30mins
EDP and HPA Concerned
8 Release of Funds
MFO, PA Complex Offices
Sub-Allotment of funds to 3rd Floor, Fiscal Clerk

9 MFB 1 hr
servicing FSFO FCPA Main “PS” Funds

63
Flowchart on the Request for Instructors Duty Pay (IDP):
Step 3.
Step 1. Step 2.
Submission of Request Send Rqst to Opns Br, Directive
for IDP to FSFO FCPA

Approval of Letter Preparation of IDP Payroll Creation of Data
Directive Summary of IDP Payroll
Step 9.
Step 7. Step 8. Sub-Allotment of
Request for Funding Release of Funds Funds to Servicing
FSFO
REQUEST FOR CREATION OF PAYROLL

64
What service is being offered? Request for Creation of Payroll
20. REQUEST FOR CREATION OF PAYROLL

Send message to FCPA
1 Unit Unit
(OPNs) With stabbing
Finance
Send request to Opns Br,
2 Service Field 1 day
FCPA
Office (FSFO)
Ground
3 OTB Floor, 1 hour
Directive
FCPA Main
Ground
Approval of Letter of Director,
4 Cmd Section Floor,
Directive FCPA
FCPA Main
Preparation of Creation of 2nd Floor, Fiscal Clerk
5 EDPB Pers
Payroll for CSC FCPA Main “PS” Funds
Creation of Data Summary of 2nd Floor,
6 EDPB, FCPA
Creation of Payroll FCPA Main
3rd Floor, Fiscal Clerk
7 Request for funding MFB 30mins
OG1, ARMO HPA Concerned
8 Release of Funds
and MFO, PA Complex Offices
Sub-Allot funds to servicing 3rd Floor, Fiscal Clerk
9 MFB 1 hr
FSFO FCPA Main “PS” Funds
Flowchart on the Request for Creation of Payroll:

65
Step 3.
Step 2.
Step 1. Preparation of Step 4.
Send Rqst to Letter of
Send message to FCPA Approval of Letter
Opns Br, Directive
(OPNs) With stabbing of Directive
FCPA
Step 5. Step 6.
Step 7. Step 8.
Preparation of Creation of Data
Creation of Payroll Request for Release of
Summary Creation
for CSC Funding Funds
of Payroll
Step 9.
Sub-Allot funds
to servicing FSFO

66
PROCESSING &
COLLECTION BRANCH

67
PROCESSING & COLLECTION BRANCH

1. Administers the processing of claims.
2. Collects both appropriated and non-appropriated funds (Trust
Fund) due the government and deposit the same to authorized
government depository bank.
3. Undertakes US Dollar remittance on foreign
travel/procurement.
4. Issues clearance for retirement, promotion and relieved
Accountable Officers.
5. Performs other functions as directed.
MAJOR FRONTLINE SERVICES
1. Payment of:
a. Light & Water Bill
b. Military ID
c. Rentals
d. Overpaid Pay & Allowances
e. Bid Security & Performance Bond
f. Property & Money Accountability
g. Through B-4 Accounts (we only remit/deposit all consolidated b-4 account
base on the payroll given by EDB which FRB originate the voucher )

68
PAYMENT OF BILLS & RENTALS
What service is being offered? Payment of Bills & Rentals
Who may avail of the service? All Active PA Personnel, Dependents and Concessionaires
21. PAYMENT OF LIGHT & WATER BILL

Office Location of Person Documentary
Step Flow of Transaction Processing Time
Responsible Office Responsible Requirements
Present Light and Collecting Light / Water

1 Teller, PCB FCPA Main
Water Bill Clerk 3mins/transaction Bill
Issuance of Official Collecting

2 Teller, PCB FCPA Main
Receipt Clerk 5mins/transaction
Flowchart on the Payment of light & water bill:
Step 1.
Step 2.
Present ID Application
Form Issuance of Official Receipt
w/ authentication from
IMB

69
22. PAYMENT OF MILITARY ID

Flow of Office Location of Person Documentary
Step Processing Time
Transaction Responsible Office Responsible Requirements
Present ID 1. ID Application
Application Form FCPA Collecting Form
1 Teller, PCB 3mins/transaction authenticated by
w/ authentication Main Clerk
from IMB IMO, OAAG
2. Payment
· P45/dependent
Issuance of FCPA Collecting · P90 for
2 Teller, PCB replacement of
Official Receipt Main Clerk 5mins/transaction
Lost ID
Flowchart on the Payment of Military ID:
Step 1.
Present ID Step 2.
Application Form Issuance of Official Receipt
w/ authentication
from IMB
23. PAYMENT OF RENTALS (Mortuary, Concessionaire, Clubhouse, PA Wellness Gym)

Present Bill
Collecting Order of
1 Order of Payment FCPA
Teller, PCB Clerk 5mins/transaction Payment
from ASPA Main

2 FCPA
Receipt Teller, PCB Clerk 7mins/transaction
Main
Flowchart on the Payment of Bills:
Step 1.
Step 2.
Present BillPresent Bill
Issuance of Official Receipt
Order of Payment from
ASPA

70
PAYMENT OF OVERPAID PAY & ALLOWANCES
What service is being offered? Payment of Overpaid Pay & Allowances
24. PAYMENT OF OVERPAID PAY & ALLOWANCES

Order of
Present Order of
Collecting Payment
1 Payment coming FCPA Main 7mins/transaction
Teller, PCB Clerk coming from
from ASPA
ASPA

2 Teller, PCB 7mins/transaction 5mins
Receipt FCPA Main Clerk
Flowchart on the Payment of Overpaid Pay & Allowances:
Step 1. Step 2.
Present Order of Issuance of Official
Payment coming from
ASPA Receipt

71
PAYMENT OF Bid Docs, BID SECURITY & PERFORMANCE BOND
What service is being offered? Payment of Bid Security & Performance Bond
Who may avail of the service? Army Suppliers & Civilian Suppliers
25. PAYMENT OF BID SECURITY & PERFORMANCE BOND

Office Location of Person Documentary
Step Flow of Transaction Processing Time
Responsible Office Responsible Requirements
Order of
Collecting Payment fm
1 Present Order of
Teller, PCB FCPA Main Clerk 3mins/transaction PAPC or
Payment from PABAC
PABAC
2 5mins
Receipt Teller, PCB FCPA Main Clerk 5mins/transaction
Flowchart on the Payment of Bid Security & Performance Bond:
Step 1. Step 2.
Present Order of Issuance of Official
Payment from PABAC Receipt

72
PAYMENT OF PROPERTY & MONEY ACCOUNTABILITY
What service is being offered? Payment of Property & Money Accountability
Who may avail of the service? All Active PA Personnel with Accountability
26. PAYMENT OF PROPERTY & MONEY ACCOUNTABILITY

Demand Letter
Present Demand Payment
or Order of
Letter or Order of Cashier 1, Center, Collecting
1 Payment fm
Payment fm PCB FCPA Clerk 3mins/transaction
PAALAB or
PAALAB or ASPA Main
ASPA
Payment
Issuance of Official Cahier 1, Center, Collecting
2 5mins
Receipt PCB FCPA Clerk 5mins/transaction
Main
ASPA
Submit copy of OR
3 ASPA Bldg, Fort OR
Within the day
Bonifacio
Flowchart on the Payment of Property & Money Accountability:
Step 1.
Present Order of Step 2.
Payment from Issuance of Official Step 3.
PABPresent Demand Receipt Submit copy of OR
Letter or Order of
Payment fm PAALAB or
ASPAC

73
PAYMENT THROUGH B-4 ACCOUNTS
What service is being offered? Payment through B-4 Accounts
27. PAYMENT THROUGH B-4 ACCOUNTS

Collecting Letter of
Submit Request for Payment Field Intent
1 FSFO Officer /
through B-4 Accounts Offices addressed to
C,FSFO
Dir, FCPA
including
2 Send Rqst to Opns Br, FCPA FSFO 1 day terms of
payment
2nd Floor,
3 Preparation of Letter Directive Opns Br, 1 hour
FCPA Main
Cmd GroundFloor, Director,

4 Approval of Letter Directive
Section FCPA Main FCPA
2nd Floor, Fiscal Clerk

5 Effect Salary Deduction EDPB
Upon Full Payment:

Remittance Remittance
6 Request Certification of Full FCPA Annex
Br, FRB Clerk
Payment thru B-4 Account
OAIA Ofc / 0800H to
Submit Certificate to PAALAB OAIA Certificate of
7 ASPA 1700H
and ASPA ASPA Full Payment
Bldg (Mon-Fri)

74
Flowchart on the Payment through B-4 Accounts:
1. Submit Request for 3. Preparation of Letter

2. Send Rqst to Opns Br, Directive
Payment through B-4
FCPA
Accounts
6. Upon Full Payment:

4. Approval of Letter Request Certification of
5. Effect Salary Deduction
Directive Full Payment thru B-4
Account
7. Submit
Certificate to
PAALAB and
ASPA

75
DISBURSEMENT
BRANCH

76
DISBURSEMENT BRANCH
1. Provides staff advice on commercial checking account

operations.
2. Maintains checking account for HFCPA disbursement.
3. Prepares report of disbursement, report of checks issued and
cancelled, advice of commercial check issued and other reports on
disbursements as required.
4. Implements policies, rules and regulations governing
disbursement of PA funds.
5. Performs other functions as directed.
SERVICES OFFERED:
1. Release of Checks:
a. MDS
b. RCA
2. Issuance of Advice to Debit Account (ADA)
3. Replacement of Stale / Damaged / Lost Check
4. Certificate of VAT / E-VAT Deduction

77
PAYMENT OF CLAIMS THRU MDS CHECKS
What service is being offered? Payment of Claims thru MDS Check
28. PAYMENT OF CLAIMS THRU MDS CHECKS

Receive Approved Payment
1 DV with Complete DB Center, Receiving Clerk 1min 1. Approved DV
Attachments FCPA Main
Payment
Prepare MDS
2 Checks
DB Center, Bookkeeper 1min
FCPA Main
Payment
Sign / Countersign Authorized
3 MDS checks
DB Center,
Signatories
10mins
FCPA Main
Prepare Advice of
Payment
Check Issued & Abstract/Liaison 2-3 pm
4 Cancelled (ACIC)
DB Center,
Clerk daily
FCPA Main
and Submit to LBP
Check Payment 0800H to 1. 2 Valid IDs
5 Releasing Releasing Center, Releasing Clerk 1700H 2. Authority to
Section FCPA Main daily Withdraw Check/s
FLOWCHART OF PAYMENT OF CLAIMS THRU MDS CHECKS:

Step 1.
Step 2. Step 3.
Receive Approved
Prepare MDS Sign / Countersign
DV with Complete
Checks MDS checks
Attachments
Step 4.
Prepare Advice of Check Issued & Step 5.
Cancelled (ACIC) and Submit to
Releasing
LBP

78
CERTIFICATE OF VAT / E-VAT DEDUCTION (BIR Form 2306 and 2307)
What service is being offered? BIR Form 2306 and 2307
29. CERTIFICATE OF VAT/EVAT DEDUCTION (BIR Form 2306 and 2307)

Receive approved Payment

Receiving
1 Disbursement
DB
Center, FCPA
Clerk
1min
Voucher (DV) Main 1. BIR Form
2306
2. BIR Form
DB, 2307
Payment
2 Authentication DB
Center, FCPA
Chief, DB 1mins
Main
Payment
Releasing 0800H to
3 Releasing DB Center, FCPA
Clerk 1700H daily
Main
Flowchart on the Request for Certificate of Vat / E-Vat Deduction:
Step 1.
Receive Approved Step 2. Step 3.
Disbursement Authentication Releasing
Voucher

79
REPLACEMENT OF STALE / DAMAGED / LOST CHECKS

What service is being offered? Replacement of Stale / Damaged / Lost Checks
Who may avail of the service? All Active/Retired PA Personnel,
30. REPLACEMENT OF STALE / DAMAGED / LOST CHECKS

Receive Stale / Damaged Payment 1. Stale /

Receiving
1 Check OR DB Center,
Clerk
1min Damaged
Submit Affidavit of Loss FCPA Main Check
2. Request for
Replacement
Payment Abstract of Check
Prepare Replacement
2 Voucher
DB Center, NCO, RCA 5mins 3. Duly
FCPA Main Acct
Authenticated
Affidavit of
Loss (Lost
Journalize & Record ASPA Concerned Checks)
3 Cancelled Check
ASPA
Bldg Personnel
1 day
4. Photocopy of
military ID and
ATM acct nr.
Pre-Audit HPA
C, PAB,
4 Pre-Audit Branch, Technical
MFO, PA
1 hr
MFO, PA Bldg
Payment
Receive approved Receiving
5 replacement DV
DB Center,
Clerk
1min
FCPA Main
Payment Abstract NCO,

Prepare/print FINDES of RCA RCA, Chief
6 in-cash
Center,
NCO and C,
10mins
FCPA Main DB
Payment C, DB and
Prepare/sign letter to LBP for
7 crediting
DB Center, Director, 10mins
FCPA Main FCPA

80
2 days
Crediting to individual; ATM Fort LBP upon
8 account numbers
LBP
Bonifacio Br Personnel receipt at
LBP
Flowchart on the Replacement of Stale / Damaged / Lost Checks:
Step 1.
Step 2.
Receive Stale / Step 3.
Damaged Check OR Prepare Replacement
Voucher Journalize & Record
Submit Affidavit of Cancelled Check
Loss
Step 5.
Step 6.
Step 4. Receive Approved
Replacement DV Prepare/print FINDES of
Pre-Audit
RCA in-cash
Step 7. Step 8.
Prepare/sign letter to LBP for Crediting to
crediting individual; ATM
account numbers

81
PAYMENT OF RCA THRU ADA
What service is being offered? RCA IN-CASH
31. PAYMENT OF RCA THRU ADA

Step
Receive Approved Payment 1. Approved DV
1 DV with Complete DB Center, Receiving Clerk 1 min 2. Reenlistment
Attachments FCPA Main Orders
Payment Abstract NCO,
Prepare / Print/sign
2 RCA In-cash
DB Center, RCA Acct, Chief 10mins
FCPA Main NCO and C, DB
Prepare/sign the Payment
C, DB and
3 letter to LBP for DB Center,
Director, FCPA
10mins
crediting FCPA Main
2 days 1. Approved letters
Crediting to Payment
upon and FINDES
4 individual ATM LBP Center, LBP personnel
receipt at 2. E-copy of
account numbers FCPA Main
LBP FINDES
Flowchart for payment of RCA thru ADA:

Step 3.
Receive Approved Prepare / Crediting to
Prepare/sign the
DV with Print/sign RCA individual ATM
letter to LBP for
Complete In-cash account
crediting
Attachments numbers

82
PAYMENT OF CLAIMS THRU LDDAP-ADA
What service is being offered? Payment of Claims thru LDDAP-ADA
Who may avail of the service? Internal and External Creditor
32. PAYMENT OF CLAIMS THRU LDDAP-ADA

Issue Letter of
Introduction (LOI) to Payment
Creditor/Payee for the Center,
1 Opening / Validation of
DB
FCPA
Releasing Clerk 5mins
LBP Bank Account (For Main
commercial claims only)
Submit LOI to LBP to
Open/Validate LBP Bank
Land Bank
Account and Return Creditor / Individual
2 Validated Form to DB, Payee
of the
concerned
Half day LOI
Philippines
(For commercial claims
only)
Payment
Receive approved DV
Center, 1. Approved
3 with Complete DB Receiving Clerk 1min
FCPA DV
Attachments
Main
Prepare List of Due and
Payment
Demandable Accounts
Center, Abstract NCO,
4 Payable (LDDAP)-ADA DB 30mins
FCPA PS & MOE
and FINDES to be
Main
attached on the DV
Payment
Sign/Countersign LDDAP- Center, Authorized
5 DB/ASPA 10mins
ADA & FINDES FCPA Signatories
Main
Payment
Prepare Advice of Check 1. Approved
Center, Abstract/Liaison 2-3pm
6 Issued & cancelled DB ACIC and e-
FCPA Clerk daily
(ACIC) and submit to LBP copy
Main

83
2 days 1. Approved
Crediting to payees Fort upon LDDAP-ADA
7 LBP LBP Personnel
account numbers Bonifacio receipt at & FINDES
LBP with e-copy
FLOWCHART OF PAYMENT OF CLAIMS THRU LDDAP-ADA:

Issue Letter of Introduction Issue Letter of Introduction Receive approved
(LOI) to Creditor/Payee for (LOI) to Creditor/Payee for DV with complete
the Opening / Validation of the Opening / Validation of attachments
LBP Bank Account (For LBP Bank Account (For
commercial claims only) commercial claims only)
Step 4.
Step 5. Step 6.
Prepare List of Due and
Demandable Accounts Sign/Countersign LDDAP- Prepare Advice of Check Issued
Payable (LDDAP)-ADA and ADA & FINDES & cancelled (ACIC) and submit
FINDES to be attached on to LBP
the DV
Step 7.
Crediting to payees
account numbers

84
FINANCE SERVICE
FIELD OFFICES
(FSFO)

85
FINANCE SERVICE FIELD OFFICES

Finance Center, Philippine Army covers all the regions of the country
with the Finance Service Field Office as its forward elements. These FSFOs
administer the payment of salaries and other collateral entitlements of the PA
personnel, both the military and civilian.
Finance Service Field Offices are deployed strategically in order to

cater the needs of PA units. They are stationed with the major PA unit or
based in an area that is very accessible to the troops.
1. Administer the payment of pay and allowances, collateral

entitlements of military and civilian personnel to include other legal and
authorized claims against PA appropriation.
2. Provide financial services to military and civilian personnel and
units under paying jurisdiction against PA appropriations.
3. Gather and collate financial data and furnished information to
higher headquarter when required.
4. Provide staff finance advice to higher, adjacent and lower
headquarters when necessary.
SERVICES OFFERED:
1. Cash Advance for Subsistence Allowance (S/A)
2. Cash Advance for Local Travel
3. Cash Advance for MOOE
4. Cash Advance for Collateral Entitlements
5. Payment of Fidelity Bond Premium
6. Payment of Electric & Water Bills
7. Payment of MOOE through Contracting Office
8. Payment of Honorarium of Medical/Legal Retainers
9. Payment for Catering Services
10. Remittance of Collections
CASH ADVANCE FOR SUBSISTENCE ALLOWANCE (S/A)

86
What service is being offered? Cash Advance For Subsistence Allowance (S/A)
Who may avail of the service? All Army Units
1. CASH ADVANCE FOR SUBSISTENCE ALLOWANCE (S/A)

Office Processing Documentary
Responsible Time Requirements
Submit Disbursement Voucher for Cash 1. Disbursement
1 Unit
Advance Voucher
2. Requisition for
Receive, Process and Index in the Cash Advance
2 FSFO 1/2 day
Personnel Data Card (PDC) 3. Obligation request
4. Roster of Troops
3 Conduct Pre-Audit Div MFO 5. Gains and Losses
6. Balancing
Summary
Journalize, Certify Availability of Cash and 7. Affidavit of
4 FAU
sign Box A of DV undertaking
8. Statement of Fund
Prepare Check and Submit Advice of Check Status
5 FSFO 1 day
Issued and Cancelled to LBP
6 Release Checks to Disbursing Officer FSFO 1 day
7 Negotiate / In-cash Check at LBP Unit DO 1 day

87
Flowchart on the Cash Advance for Subsistence Allowance (S/A):
Step 1.
Step 2.
Submit Step 3.
Receive, Process and
Disbursement
Index in the Personnel Conduct Pre-Audit
Voucher for
Data Card (PDC)
Cash Advance
Step 5. Step 6.
Step 4.
Prepare Check and Release Checks to
Journalize, Certify
Submit Advice of Disbursing Officer
Availability of Cash
Check Issued and
and sign Box A of DV
Cancelled to LBP
Step 7.
Negotiate / In-
cash Check at
LBP

88
CASH ADVANCE FOR LOCAL TRAVEL
What service is being offered? Cash Advance for Local Travel
2. CASH ADVANCE FOR LOCAL TRAVEL

Submit Disbursement Voucher for Cash
1 Unit 1. Disbursement
Advance
Voucher
2 Fund and Conduct Pre-Audit Div MFO 2. Requisition for
Receive, Process and Index in the Personnel Cash Advance
3 FSFO 1/2 day
Data Card (PDC) 3. Obligation
Journalize, Certify Availability of Cash and Request
4 FAU 4. Travel Orders
sign Box A of DV
Prepare Check and Submit Advice of Check 5. Itinerary of Travel
5 FSFO 1 day 6. Certificate of
Undertaking
6 Release Check to Payee FSFO 1 day
7. Statement of Fund
7 Negotiate / In-cash Check at LBP Unit DO Status
Flowchart on the Cash Advance for Local Travel:
Step 1. Step 3.
Submit Step 2. Receive, Process
Disbursement Fund and Conduct and Index in the
Voucher for Cash Pre-Audit Personnel Data
Advance Card (PDC)
Step 5.
Step 4.
Prepare Check and Step 6. Step 7.
Journalize, Certify Submit Advice of
Availability of Cash Check Issued and Release Check to Negotiate / In-
and sign Box A of Cancelled to LBP Payee cash Check at LBP
DV

89
CASH ADVANCE FOR MAINTENANCE & OTHER OPERATING EXPENSE

(MOOE)
What service is being offered? Cash Advance for Maintenance & Other Operating Expense
(MOOE)
3. CASH ADVANCE FOR MAINTENANCE & OTHER OPERATING EXPENSE (MOOE)

Submit Disbursement Voucher for Cash 1. Disbursement Voucher
1 Unit
Advance 2. Requisition for Cash
Funding, Sign Obligation Request and Advance
2 Div MFO
Conduct Pre-Audit 3. Obligation Request
3 Receive, Process and Index FSFO 1/2 day 4. Program of Expenditures
Journalize, Certify Availability of Cash 5. Purchase Request
4 FAU 6. Affidavit of Undertaking
Prepare Check and Submit Advice of 7. For Combat Expense:
5 FSFO 1 day Justification for Cash
Check Issued and Cancelled to LBP
Advance
6 Release Check to Payee FSFO 1 day 8. Certificate on Inclusion in
7 Negotiate / In-cash Check at LBP Unit DO the APP & PPMP
9. Certificate of Non In-Stock
Flowchart on the Cash Advance for Maintenance & Other Operating Expense (MOOE):
Step 1. Step 2.
Submit Funding, Sign Step 3.
Disbursement Obligation Request Receive, Process
Voucher for and Conduct Pre- and Index
Cash Advance Audit
Step 4. Step 5.
Step 7.
Journalize, Certify Prepare Check and Step 6.
Negotiate /
Availability of Cash Submit Advice of Release Check to
In-cash Check
and sign Box A of Check Issued and Payee
at LBP
DV Cancelled to LBP

90
CASH ADVANCE FOR COLLATERAL ENTITLEMENTS
What service is being offered? Cash Advance for Collateral Entitlements
4. CASH ADVANCE FOR COLLATERAL ENTITLEMENTS

Submit Disbursement Voucher for Cash 1. Disbursement Voucher
1 Unit
Advance 2. Requisition for Cash
Receive, Process and Index in the Personnel Advance
2 FSFO 1/2 day
Data Card (PDC) and Fund Claims 3. Obligation Request
Sign Obligation Request and 4. Statement of fund Status
3 Div MFO
Conduct Pre-Audit 5. Roster of Troops
Journalize, Certify Availability of Cash and 6. Balancing Summary
4 FAU 7. Affidavit of Undertaking
sign Box A of DV
Prepare Check and Submit Advice of Check 8. Payroll
5 FSFO 1 day 9. Special Orders
7 Negotiate / In-cash Check at LBP Unit DO
Flowchart on the Cash Advance for Collateral Entitlements:

Submit Receive, Process and Sign Obligation
Disbursement Index in the Personnel Request and
Voucher for Cash Data Card (PDC) and Conduct Pre-
Advance Fund Claims Audit

Journalize, Certify Prepare Check and Submit Advice Step 6. Negotiate
Availability of Cash of Check Issued and Cancelled to Release Check / in-cash
and sign Box A of LBP to Payee Check at
DV LBP

91
PAYMENT FOR FIDELITY BOND PREMIUM
What service is being offered? Payment for Fidelity Bond Premium
Who may avail of the service? Disbursing & Special Disbursing Officers
5. PAYMENT FOR FIDELITY BOND PREMIUM

1 Submit Application for Bond with Attachments Unit 1. Disbursement
Voucher
2 Receive, Process and Fund Claim FSFO 1/2 day 2. Obligation Request
3. NP Clearance
3 Conduct Pre-Audit Div MFO 4. DLO Clearance
5. List of Bonded
Journalize, Certify Availability of Cash and sign Officials
4 FAU
Box A of DV 6. General Form 57A
Prepare Check Payable to the Bureau of 7. General Form 58A
5 Treasury and Submit Advice of Check Issued FSFO 1 day 8. Statement of Assets,
and Cancelled to LBP Liabilities and Net
Worth
6 Release Check to fund Accountable Officer FSFO 1 day 9. Designation Orders
7 Present Check to BTr Unit DO

92
Flowchart on the Payment for Fidelity Bond Premium:
Step 1.
Submit Step 2.
Step 3.
Application for Receive, Process and
Conduct Pre-Audit
Bond with Fund Claim
Attachments
Step 5.
Step 4.
Prepare Check Step 6.
Journalize, Certify Payable to BTr and Release Check to fund
Availability of Cash
Submit ACIC to LBP Accountable Officer
Step 7.
Present Check
to BTr

93
PAYMENT OF WATER/ELECTRIC BILL THROUGH CONTRACTING

OFFICE
What service is being offered? Payment of Water/Electric Bill through Contracting Office
6. PAYMENT OF WATER/ELECTRIC BILL THROUGH CONTRACTING OFFICE

1 Submit Water/Electric Bill for Payment Unit
1. Disbursement
Prepare Disbursement Voucher with Complete Contracting Voucher
2
Attachments Office, AFPPS 2. Obligation
3 Fund and Conduct Pre-Audit Div MFO Request
3. Liquidation
4 Receive, Process and Index FSFO 1/2 day Report
Journalize, Certify Availability of Cash and sign 4. Certificate of
5 FAU Authenticity
Box A of DV
Prepare/Sign Check and Submit Advice of 5. Statement of
6 FSFO 1 day Account
Approve, Sign Box B of DV and Countersign Contracting 6. Certificate of
7 Non-Payment
Checks Office, AFPPS
7. BIR Form
8 Release Check to Payee FSFO 1 day 2306
8. BIR Form
9 Negotiate / In-cash Check at LBP Unit DO 2307

94
Flowchart on the Payment of Water/Electric Bill through Contracting Office:
Step 1. Step 2.
Submit Prepare Disbursement Step 3.
Water/Electric Voucher with Fund and Conduct Pre-
Bill for Complete Attachments Audit
Payment
Step 6.
Step 5.
Step 4. Prepare/Sign Check and
Journalize, Certify Submit Advice of Check
Receive, Process and
Availability of Cash and Issued and Cancelled to LBP
Index
sign Box A of DV
Step 7. Step 9.
Step 8.
Approve, Sign Box B of Negotiate /
Release Check to
DV and Countersign Encash Check
Payee
Checks at LBP

95
PAYMENT OF MOOE THROUGH CONTRACTING OFFICE
What service is being offered? Payment of MOOE through Contracting Office

7. PAYMENT OF MOOE THROUGH CONTRACTING OFFICE

Conduct Inspection & Renders Inspection
1 Div MFO 1. Disbursement
report Voucher
Contracting 2. Obligation Request
Prepare Disbursement Voucher with Complete 3. Approved PO/
2 Office,
Attachments Contract
AFPPS
4. Pre-Audit
Journalize, Certify Availability of Cash and sign Inspection Report
3 FAU
Box A of DV 5. Requisition Issue
Slip (RIS)
6. Report of Supplies
4 Conduct Pre-Audit Div MFO 7 Materials Issued
(RSMI)
Prepare/Sign Check and Submit Advice of 7. Sales Invoice
5 FSFO 1 day 8. Delivery Receipt
9. Notice of Delivery
Contracting 10. Performance Bond
Approve, Sign Box B of DV and Countersign
6 Office,
Checks
AFPPS

96
Flowchart on the Payment of MOOE through Contracting Office:
Step 1. Step 2.
Conduct Prepare Disbursement
Inspection & Voucher with Complete
Renders Inspection Attachments
report
Step 5.
Step 3.
Step 4. Prepare/Sign Check and Submit
Journalize, Certify Advice of Check Issued and
Availability of Cash and Conduct Pre-Audit Cancelled to LBP
sign Box A of DV
Step 6. Step 8.
Step 7.
Approve, Sign Box B of Negotiate / In-
Release Check to
DV and Countersign cash Check at
Payee
Checks LBP

97
PAYMENT OF HONORARIUM FOR MEDICAL / LEGAL RETAINERS
What service is being offered? Payment of Honorarium for Medical / Legal Retainers
Who may avail of the service? Medical / Legal Retainers
8. PAYMENT OF HONORARIUM FOR MEDICAL / LEGAL RETAINERS

1 Submission of Request to FSFO Unit
1. Disbursement
Voucher
2 Send Request for Funds to MFB, FCPA FSFO 1 day 2. Obligation Request
3. Honorarium
3 Request for Funding fm OG1, PA MFB Summary
OG1, 4. Retainer Orders
4 Release of Funds ARMO and 5. DV inclusive of
MFO, PA VAT
6. Schedule of
5 Sub-Allotment of Funds to Servicing FSFO MFB 1 day Deductions
7. Certificate of Non-
Submit Disbursement Voucher for Cash Payment
6 Unit
Advance 8. Daily Time Record
Receive, Process and Index in the Personnel
7 FSFO 1/2 day
Data Card (PDC) and Fund Claims
Sign Obligation Request and
8 Div MFO
Conduct Pre-Audit
Journalize, Certify Availability of Cash and sign
9 FAU
Box A of DV
Prepare Check and Submit Advice of Check
10 FSFO 1 day

98
Flowchart on the Payment of Honorarium for Medical / Legal Retainers:

Submission Send Rqst for Request for Step 4.
of Request Funds to MFB, Funding fm OG1, Release of Funds
to FSFO FCPA PA
Step 7.
Step 6.
Step 5. Receive, Process Step 8.
Submit
Sub-Allotment of and Index in the Sign Obligation
Disbursement
Funds to Servicing Personnel Data Request and
Voucher for Cash
FSFO Card (PDC) and Conduct Pre-Audit
Advance
Fund Claims
Step 10.
Step 9.
Prepare Check and Step 12.
Journalize, Certify Step 11.
Submit Advice of Negotiate /
Availability of Cash Check Issued and Release Check to
In-cash
and sign Box A of Cancelled to LBP Payee
Check at LBP
DV

99
PAYMENT OF CATERING SERVICES THROUGH CONTRACTING OFFICE
What service is being offered? Payment of Catering Services through Contracting Office
9. PAYMENT OF CATERING SERVICES THROUGH CONTRACTING OFFICE

1 Submit Documentary Requirements Unit

1. Disbursement
Contracting Voucher
Prepare Disbursement Voucher with Complete 2. Obligation Request
2 Office,
Attachments 3. Liquidation Report
AFPPS
4. Unit Procurement
3 Fund and Conduct Pre-Audit Div MFO Request (UPR)
5. List of Attendees
6. Notice of
4 Receive, Process and Index FSFO 1/2 day Conference /
Program
Journalize, Certify Availability of Cash and sign 7. Justification
5 FAU
Box A of DV 8. Service Agreement
/ Contract
Prepare/Sign Check and Submit Advice of 9. Statement of
6 FSFO 1 day
Check Issued and Cancelled to LBP Account
Contracting
Approve, Sign Box B of DV and Countersign
7 Office,
Checks
AFPPS

100
Flowchart on the Payment of Catering Services through Contracting Office:
Step 2.
Step 1.
Prepare Disbursement Step 3.
Submit Voucher with Complete Fund and Conduct
Documentary Attachments Pre-Audit
Requirements
Step 5. Step 6.
Step 4. Journalize, Certify Prepare/Sign Check and
Receive, Process and Availability of Cash Submit Advice of Check
Index and sign Box A of Issued and Cancelled to LBP
DV
Step 7. Step 9.
Step 8.
Approve, Sign Box B Negotiate /
Release Check
of DV and In-cash Check
to Payee
Countersign Checks at LBP

101
REMITTANCE OF OVERPAYMENTS
What service is being offered? Remittance of Overpayments
Who may avail of the service? DOs/SDOs
10. REMITTANCE OF OVERPAYMENTS

1 Submit Documentary Requirements Unit
2 Issue Order of Payment FAU 1 hr

1. Order of Payment
3 Receive Overpayment and Issue OR to Payee FSFO 15mins
2. Cash to be remitted
4 Receive OR and Submit Copy to FAU Unit 30mins
Prepare Deposit Slip and Deposit Payment to
5 FSFO daily
LBP
Flowchart on the Remittance of Overpayments:

Submit Issue Order of Receive Overpayment
Documentary Payment and Issue OR to
Requirements Payee
Step 5.
Step 4.
Prepare Deposit
Receive OR and
Slip and Deposit
Submit Copy to FAU
Payment to LBP

102
GUIDE TO ABBREVIATIONS
ACIC - Advice of Check Issued and Cancelled

ADA - Advice to Debit Account
AFPPS Armed Forces of the Philippines Procurement
-
Service
ARMO - Army Resource Management Office
ASPA - Accounting Services Philippine Army
CAA - CAFGU Active Auxiliary
CAD - Call to Active Duty
CDD - Complete Disability Discharge
CF - Claim Form (Philhealth)
CS - Candidate Soldier
CSAFP - Chief of Staff Armed Forces of the Philippines
DB - Disbursement Branch
DBM - Department of Budget and Management
DFR - Dropped from Rolls
DND - Department of National Defense
DV - Disbursement Voucher
EDPB - Electronic Data Processing Branch
ER 2 - Report of Employee-Members (PHIC)
ETAD - Extension of Tour of Active Duty
ETE - Extension to Enlistment
FAU - Field Accounting Unit
FCPA - Finance Center Philippine Army
FI - Financial Institution
FRB - Financial Records Branch
FSFO - Finance Service Field Office
HDP - Hazardous Duty Pay
ICWCA - Initial Cold Weather Clothing Allowance
IDP - Instructors Duty Pay
ISB - Intelligence and Security Branch

103
LBP - Land Bank of the Philippines

LDDAP - List of Due and Demandable Accounts Payable
LOI - Letter of Introduction
MDS - Modified Disbursement System
MFB - Management and Fiscal Branch
MFO - Management & Fiscal Office
MOOE - Maintenance & Other Operating Expenses
MRC - Monthly Report of Changes
OAAG - Office of the Army Adjutant General
OC - Officer Candidate
OR - Official Receipt
PAALAB - Philippine Army Accountability and Liability
Adjudication Board
PABAC - Philippine Army Bids and Awards Committee
PAPC - Philippine Army Procurement Center
PCB - Processing and Collection Branch
PGAB - Pension and Gratuity Branch, OAAG
PHIC - Philippine Health Insurance Corporation
PMRF - PHIC Member Claim Form
ROC - Report of Corrections
RTMC - Return to Military Control
SLP - Statement of Last Payment
SOI - Summary of Information
SOS - Statement of Service
SOT - Security of Tenure

104
FEEDBACK MECHANISM

105
CLIENT FEEDBACK FORM

106
VISIT OR CONTACT OUR OFFICES

107

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“Army Vision: By 2028, a world-class Army that is a source of national pride”

OFFICE OF FINANCE CENTER PHILIPPINE ARMY

Pursuant to Republic Act 9485; An Act to improve Efficiency in the Delivery of

I, COL CRISTOPHER T CALULOT SR FS (GSC) PA, Filipino, of legal age, Chief of

a. Vision and Mission of the agency

2) The Citizen’s Charter is posted as information billboards in all the service

3) The Citizen’s Charter is positioned at main entrance of the office or at most

5) The agency has undertaken self-assessment and reporting of improvements

6) The Citizen’s Charter shows the process improvements, specifically on the

“Army Core Purpose: Serving the people, securing the land”

Frontline Services Process Improvement Action Taken to improve Results/Benefits

SUBSCRIBED AND SWORN to before me this ___of______2018 in Fort Bonifacio,

“Army Core Purpose: Serving the people, securing the land”

Today, as one of the major service support units of the Philippine

Without a doubt, efficient delivery and access to financial

This FCPA Citizen’s Charter was crafted to provide a quick guide to

This is our commitment because YOU deserve no less.

COL ANASTACIO C CABADING JR FS (GSC) PA

“Army Core Purpose: Serving the people, securing the land”

By 2028, a world-class Finance Center that is a

To provide financial services and other legal

“Army Core Purpose: Serving the people, securing the land”

 PROMOTE diligent observance of the tenet that we are PUBLIC

 LEAD modest lives appropriate to our status as public servants

 ENGENDER a culture of excellence, competence and

 DETER opportunities for red tape and graft and corruption by

 GENERATE goodwill by providing prompt, courteous and

 EXERCISE prudence and observe transparency in all our

So, help us God.

“Army Core Purpose: Serving the people, securing the land”

1. Processing of Pay and Allowances of Army Personnel FCPA 1 week PA Pers 9

3. Special Financial Assistance Claims MFB 1 day KIA Beneficiary 15

4. Fractional Pay & Allowances (Retirees) Claims MFB 2 ½ mo Retirees 17

5. Commutation of Leave Credits (Retired/Separated) MFB 6 mo Retirees 19

6. Request for Financial Records:

b. Statement of Last Payment(Earlier Than 1993 ) FRB 3 days PA Pers 26

c. GSIS Official Receipt (Earlier Than 1993) FRB 30mins PA Pers 28

d. BIR Form W-2 FRB 30mins PA Pers 29

e. Certificate of Payment of Leave Balances FRB 4 days PA Pers 30

f. Philhealth Certificate of Payment FRB 1 hr PA Pers 32

g. Authenticated Copy of Latest Pay slip FRB 30mins PA Pers 34

h. Record Verification of Leave Credits FRB 4 days PA Pers 35

i. Certificate of Employment & Compensation FRB 1 hr PA Pers 37

j. Pag-Ibig Official Receipt Claims FRB 1 hr PA Pers 38

k. Issuance of Official Receipt (1993 to Present ) FRB 30mins PA Pers 39

7. Authentication of Loan Documents FRB ½ day PA Pers 40

8. Request for Replacement of Lost /Damaged ATM FRB 5 days PA Pers 42

9. Issuance of Financial Security Clearance IB 30mins Retirees 46

10. Gains of PA Personnel in the Payroll EDPB monthly PA Pers 50

11. Printing of PA RCA “In-cash” Payroll EDPB monthly PA Pers 52

14. Restoration of Pay & Allowances Claims Opns Br 2 days PA Pers 66

15. Instructors Duty Pay (IDP) Opns Br 2 mo PA Pers 68

16. Request for creation of payroll Opns Br PA Pers

18. Payment of Military ID PCB 15mins Pers & Dep 72

“Army Core Purpose: Serving the people, securing the land”

19. Payment of Rentals PCB 15mins Pers & Dep 73

23. Payment through B-4 Accounts PCB 1 hr Pers & Dep 77

27. Payment of RCA thru ADA DB 1 mo PA pers 86

28. Payment of Claims thru LDDAP-ADA DB 2 days Suppliers 88

FSFO FRONTLINE SERVICES

2. Cash Advance for Local Travel FSFO 3 days Field pers 95

5. Payment of Fidelity Bond Premium FSFO 3 days DO / SDO 100

10. Remittance of Overpayments FSFO 3 days DO / SDO 111

SUBSCRIBED AND SWORN to before me this _of____2018 in Fort Bonifacio,