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Information Technology

Project Management

Second Edition

  

Kathy Schwalbe, Ph.D., PMP


Augsburg College
Instructor’s Manual to accompany Information Technology Project Management, Second Edition
is published by Course Technology.

Editorial Assistant Amanda Young Commented [IT1]: Please change to appropriate names.
Manufacturing Alexander Schall
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©2001 Course Technology

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ISBN 0-619-03528-5

Printed in the United States of America.


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Technical Support for Course Technology Products

Course Technology is committed to supporting professors who adopt our products. In addition to the supplemental
materials you are now holding, we provide technical support by phone, by mail, and by fax.
Our telephone support staff are available to answer your questions about our products and their use in the classroom.
While we do not provide direct support to student users of our products, we are happy to provide help to professors
and to the staffs of campus microcomputer labs. Please encourage students to direct their questions to you or to the
lab staff.
If you have a technical problem, we recommend the following:
 First, check the textbook that accompanies the software.
 Many software products include on-line help. If the answer is not available in the printed materials, try
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We also encourage you to call or write us and report on how you've been using our products in the classroom. We'd
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Your software license does not entitle you to support from the original developer of the software. We will
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Technical Support Addresses and Phone Numbers
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Mailing address: Technical Support
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One Main St.
Cambridge, MA 02142

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Table of Contents
Contents of Instructor’s Manual ………………………………………………………………………......…v

Preface……………………………………………………………………………………………………….vi

Sample Class Survey……………………………………………………………………………………..…viii

Sample Syllabus 1……………………………………………………………………………………………ix

Sample Syllabus 2…………………………………………………………../.…………………………..….xiv

Chapter 1 Introduction to Project Management ............................................................................................. 1

Chapter 2 The Project Management Context and Processes .......................................................................... 7

Chapter 3 Project Integration Management ................................................................................................. 15

Chapter 4 Project Scope Management ......................................................................................................... 23

Chapter 5 Project Time Management .......................................................................................................... 33

Chapter 6 Project Cost Management ........................................................................................................... 46

Chapter 7 Project Quality Management ....................................................................................................... 53

Chapter 8 Project Human Resource Management ....................................................................................... 64

Chapter 9Project Communications Management ......................................................................................... 73

Chapter 10 Project Risk Management .......................................................................................................... 80

Chapter 11 Project Procurement Management ............................................................................................. 89

Chapter 12 Initiating ..................................................................................................................................... 96

Chapter 13 Planning ................................................................................................................................... 102

Chapter 14 Executing ................................................................................................................................. 107

Chapter 15 Controlling…………………………………………………………………………….….……113

Chapter 16 Closing……………………………………………………………………………………..…..119

Appendix A Guide to Using Microsoft Project 2000…………………………………………………...….124

Appendix B Advice for the PMP Exam and Related Certifications.……………………………………….129


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