Aashish Kapoor

Email: kapooraashish92@gmail.com
Mob: +91 9717377507
Add: 592, lane no.4, Arjun Nagar, Gurgaon-122001

Professional Experience : 5 years +.

Current Job Profile: Operations Manager and Enterprise Wireless/Networking Expert.

*British Telecom : September 2016 – Present.

Job Responsibilities: This includes the both management and technical roles.
*Manage a team of 20 people and allocate the resources as per the demands from customer.
*Enhnace technical expertise of the repotees by planning timely technical trainings to improve the cstomer
experience.
* Lead a team which created a new system to deploy networking devices, decreasing time spent.
* Consistently achieved aggressive monthly service goals.
* Developed and implemented successful employee training programs.
*Deploy and troubleshoot new ISP links.
*Deploy new networking devices including Cisco Wireless LAN Controllers and switches and routers.
Models include 5520 WLC, 5508 WLC, 3500 WLC. All LWAP and autonomous APs. 2960, 3850, 3650 Cisco
switches. Lan/WAN include catalyst 2960, 3750, 4500, ISR 2900 and ISR4331.
*Monitor network devices using Cisco Prime Infrastructure.
* Deploy and troubleshoot Meraki devices.
*Deploy and troubleshoot Mojo/Arista products for clients
*Deploy and troubleshoot Aruba networking devices which include APs, CCPM.
*Use Cisco Prime to full capability by adding all network devices, upgrading, taking and restroing backup to
all devices using Cisco Prime.
* Configuration and troubleshooting of VLANs
* Configuration and troubleshooting of interswitch connectivity
* Trunk ports , DTP, VTP (v1&v2), Native VLAN
* Configuration and troubleshooting of STP protocols.
* Cisco Discovery Protocol, LLDP, EtherChannel
*Configuration and troubleshooting of inter-VLAN routing
*Configuration of static routing and dynamic routing
*DNS lookup, DHCP, TFTP, DNS, HSRP, NAT, PAT, NTP operation
*Port security DHCP snooping
*Configuration of Access Control Lists (ACLs)
*Basics of SNMPv2, SNMPv3, MPLS, Basics of BGP
*Backup and restore device configuration
*Troubleshoot network connectivity issues using ICMP
*Cisco IOS upgrades and recovery (FTP, TFTP, and MD5 verify)
*DHCP SPOOFING, VLAN PRUNNING, TAGGING, Ping and traceroute
.
*Troubleshooting issues regarding Wireless Users unable to connect to Network.
*End-Users encountering issues accessing Network Servers for work related issues including but not
limited to slowness/packet loss.
*Rectifying and/or Configuring the Wireless LAN controller and switches for correct functioning as per
customer requirements or incase of any misconfiguration done on the switches.
*Assessing the network switches, routers and WLCs for any issues arising out of Error logs.
* Handle cases on a priority basis and give the resolution in least time possible and maintain maximum
uptime.
* Upgrade LAN switches models including 3750 and 4500 and routers 2900, 4400 as per planned network
upgrades.
* Devices include Wireless LAN controllers 5508, 4400, 2504, 7500, 3750.
* Troubleshoot remote side Aps including Aps in flex connect mode, autonomous Aps etc.
* Raise the cases to TAC and troubleshoot with TAC on call in case of scenorios affected by bugs or
unexpected behaviour.
* Troubleshoot issue relaed to switching such as STP, upgrade, backup and restoring config.
* Deploying new wireless APs and WLC’s at multiple sites along with Cisco Prime Infrastructure.

Previous job profile:

•Aricent Group : Worked as Cisco TAC Engineer ( August 2014 – September 2016)

Job Responsibilities:
*Configuring and troubleshooting 802.1a/b/g/n network, wireless LANs, WPA, WEP, 802.1x radius
authentication, Web-authentication.
*Multicast over wireless, voice/video over wireless –Troubleshooting and configuration involving enterprise
CUWN products and next generation wireless converged access.
* CUWN Features like Flex connect, , Mobility, Mdns, Clean Air, Rouge detection,, Mdns, AVC and QOS
*Configuring autonomous Access Points with single, multi VLANs with WPA, WEP and 802.1x security.
*Configuring, upgrading and troubleshooting Cisco MSE - physical appliance and virtual appliance.
*Devices involved - WLC-2100,4400,2500,5500 series, APs1200,1300,1400,1500,
1600,2600,3600,3500,3700 series,.
*Configuring Cisco Prime infrastucture and upgrading it as per the updates provided by Cisco.
*Assisting customers with LAN/WAN technology and get the best performance out of the existing setup.
* To work on Priority 1 cases with a network down situation. Meeting Service Level Agreement on cases
based on their priority. To recreate various scenarios in the lab using Cisco devices based on the client’s
requirements. Addressing performance bottlenecks and ensuring maximum network uptime.

Professional Knowledge:

• CCNA Certified.
• Profound knowledge of wireless networks.
• Working knowledge of Aruba devices like 510, 540,320 model of Aps.
• Knowledge of Aruba 7280, 7720 controllers.
• Hands-on on Meraki, Aruba, Cisco and Huwaei.
• Expertise on wireless standards like 802.11 a/b/g/ N and AC ( wave1 and wave2)
• Expertise on wireless security standards like 802.11i, 802.1x and 802.11w
• Expertise on other wireless standards like 802.11 r/ k and 802.11 medium contention.
• Packet captures through Wireshark, Omnipeak and Netmon.
• Networking basics with Switching (STP, VLAN) and wireless Technologies/802.11.
• RND of several softwares and LAN/WIRELESS issues.
• Hand on experience on Cisco switches 3650, 3850, 4500, 2960.
• Upgrade of Cisco switches and routers.
• Wireless Mesh configuration, troubleshooting and optimization which include products like 1520,
1550 serier.
• Hands on experience on Installing, managing and troubleshooting Cisco Mobility Services Engine
like 3355, 3365 and Virtual MSE..
• Hands on experience on Cisco Prime infrastructure 2.2 till 3.x.
• Knowledge of Cisco ASA packet flow, redundancy and NAT concepts.
• Knoledge of TCP and IP.
• Knowledge of BGP, OSPF and EIGRP.
• In depth understanding of Mojo/Arista devices.

Academic Qualifications

• B.Tech in Electronics and Telecommunication Engineering from Gurgaon College of Engineering,

Maharishi Dayamand University in the year 2014

Hobbies
• Reading Novels.
• Playing Sports.
• Treking.
 • Travelling.

Personal Details

Date of Birth 23.09.1992

Nationality Indian
Father’s name Mr. Vinay Kapoor
Mother’s name Srs. Savita Kapoor

Declaration
I hereby declare that the information furnished above is true to the best of my knowledge.

PLACE: Gurgaon Aashish Kapoor