Shelly Jean Fezzey, BSN, RN, PCCN

1446 Maplewood Dr. SE, Jenison, MI 49428 (616) 634-2231 shelly.fezzey@gmail.com

Education
9/16 – 5/19 Master of Science in Nursing
Geriatric Clinical Nurse Specialist - Education Program
Michigan State University
East Lansing, Michigan

9/05 – 4/06 Bachelor of Science Degree in Nursing

Grand Valley State University
Allendale, Michigan

9/96 - 5/00 Bachelor of Arts Degree in Group Science

Calvin College
Grand Rapids, Michigan

License & Certifications:

Progressive Care Certified Nurse (PCCN), 2011 to present
Crisis Prevention Intervention Instructor, 2016 to present
TeamsStepps Master Trainer, 2018
Six Sigma / Lean – Green Belt certified, 2014
BLS Instructor / AHA Training Center Coordinator, 2010 to present
ACLS, 2007 to present
RN, 2006 to present

Professional Experience:
Metro Health Hospital, Grand Rapids, MI
Clinical Educator, 05/08-Present
 Worked on the Progressive Care Unit 05/08 – 04/15; Orthopaedic Unit 11/12 - Present
 Instrumental in leading the Progressive Care Unit (PCU) as it transitioned from an outpatient unit to
an inpatient unit, then from a telemetry unit to a progressive care unit.
 Developed training programs and lectures for staff on a variety of topics including ECG monitoring,
chest pain treatment, peripheral vascular procedures, interventions, and complications, carotid artery
disease and stenting, trauma, orthopaedic procedures, pain, and domestic abuse.
 Organized new employee orientations and staff crossing training orientations to the ICU.
 Maintained and expanded staff competency through yearly and in-time training.
 Collaborated with other educators to revamp and improve general nursing orientation.

Shelly Fezzey / cv / June 2019

  Involved in the EPIC optimization committee: Collaborated with other hospitals and staff to develop
more nursing relevant care plans and implement them in EPIC; developed additional education
templates; provided input into order set functionality and implementation.
 Organized the education and supply distribution for the hospitals change-over to new IV pumps,
syringe pumps, PCA pumps, etCO2 monitors, and the peripheral supplies needed for these pieces of
equipment.
Clinical Coordinator, 05/11-11/12
 Oversee day to day running of the Progressive Care Unit; ensured appropriate staffing and patient
placement, rounded on staff and patients to ensure the best experience, completed payroll and other
daily functions.
 Managed process changes on the unit to improve work flow, patient, and staff satisfaction.
 Supervised, coached, and disciplined employees; worked with staff having performance problems and
disciplined where needed.
 Fielded staff and patient complaints; worked with customers to resolve conflicts to ensure the
customer has the best possible experience. Followed up with staff and other departments as needed
to ensure continued quality care at every level.
 Involved in the Nursing Leadership Committee.

Academic Activities:
Grand Valley State University – Internship. Taught in the clinical, lab, and classroom setting for NUR 316 NUR 317.
Mercy Health St. Mary’s – Internship. 93 clinical hours with Lisa Zuckerman, MSN, RN, AGCNS-BC, AGACNP-BC
Metro Health, University of Michigan Health – Internship. 501 clinical hours with Jana Belisle, MSN, RN, ACCNS-AG,
CCRN

Professional Memberships
Education Chair, Lake Michigan Chapter of the National Association of Orthopaedic Nurses, 2015 to present

Volunteer Activities
Regional Education Subcommittee Member, American Heart Association, 2018 to present
Safe Dating Presenter, Safe Haven Ministries, 2013 to 2015

Shelly Fezzey / cv / June 2019