Organise inter department meetings 1

To have regular meeting 1

Communication and collaboration between departments 2

Better Planning, more training, support as regards to the job from the
1
status

Expectations of New System

Flexibility while doing several tasks at a time 1

Upgrade required, further training 1

Should be designed as per our requirements 1

Software to manage several tasks 1

A new upgraded system that can enhance quality output for any task
1
assigned

Proper CRM system linking timesheet complaints, warranty,

1
maintenance schedule, blacklisted clients in other business units

CRM software that is updated everyday 1

To have a proper procedure to manage and distribute same

1
(information) in a timely manner