CAPM PMP FREE RESOURCES PDUS BLOG CONTACT

Stakeholder Management: PMP Study

Guide for PMBOK 6th Ed.
PMP Blog / 6 COMMENTS

Project Stakeholder Management identifes people or organizations that may impact or be impacted by your
project, and develops strategies to manage their expectations. This Knowledge Area contains four processes:
Identify Stakeholder, Plan Stakeholder, Manage Stakeholder Engagement, and Control Stakeholder Engagement.
The following article is a summary of Stakeholder Management for PMBOK 6th Edition.

Before we start, make sure you download our complete PMP guide below:

Get Your Complete PMP Study Guide

for Free

! Contains an overview of PMBOK 5th Edition

! Introduction to Process Groups, Knowledge Areas, and Processes

! Explanations of all the formulas covered on the exam

! Definition of key terms you will need to learn

Name Email
Download

Key Terms
Stakeholder – A stakeholder is anyone who has a “stake” in the project. Stakeholders can either impact or be
impacted by the project. Key stakeholders are those people who can make project-level decisions (e.g. project
sponsor).

Stakeholder analysis – Stakeholder analysis involves identifying all the stakeholders, analyzing how each
stakeholder can impact or injuence the project, and developing strategies to injuence the stakeholders’ impacts.

Stakeholder management strategy – Strategies to increase stakeholders’ support and minimize their resistance
(e.g. through use of stakeholder analysis matrix)

Stakeholder register – Stakeholder register may contain information about the stakeholder. It can include the
following: Name, Title, Project role, Contact info, Injuence, Impact, and Attitude.

Identify Stakeholders
Identify Stakeholders is the process of identify people, groups, or organizations that may impact or be impacted
by your project. This process collects relevant information about your stakeholders and monitors their interests.
Identifying and analyzing your stakeholders can minimize change resistors and lead to project success.

» Classi>cation models

» Power/interest grid

» Power/injuence grid

» Injuence/impact grid

» Salience model (describes stakeholders based on power, urgency, and legitimacy)

Plan Stakeholder Engagement

Plan Stakeholder Engagement is the process of developing strategies to increase stakeholder interest and
engagement on your project. The goal is to increase project supporters and minimize resistors throughout the
entire project lifecycle.

Analytical techniques are used to determine stakeholders’ current engagement level and the desired
engagement levels. When there’s a gap between the current engagement level and the desired levels, the project
team will develop plans to minimize the gap and increase stakeholder engagement.

There are 5 levels of stakeholder engagement:

» Unaware

» Resistant

» Neutral

» Supportive

» Leading

Stakeholder engagement assessment matrix is used to map a stakeholder’s current engagement level and
his/her desired engagement level.

Manage Stakeholder Engagement

Manage Stakeholder Engagement is the process of communicating and working with stakeholders to meet their
expectations. This process involves engagement stakeholders, addressing their concerns, and clarifying issues.

When the stakeholders feel their concerns have been heard and addressed, their support for the project will
increase.

The stakeholders’ injuence on the project is highest during initiation and gets progressively lower as the project
progresses.

To be successful on this process, you, the project manager, need to have strong interpersonal skills, such as
conjict resolution and active listening.

Monitor Stakeholder Engagement

Monitor Stakeholder Engagement is the process of monitoring overall project stakeholder relationships and
adjustment strategies for engagement accordingly.

Information management systems are tools that allow project managers to capture, store and distribute
information about stakeholders. Some information about stakeholders can be highly confdential and may not be
documented.

Before you go…

Lastly, don’t forget to check out the other study notes in this series and download our free 200 practice questions
by clicking the links below:

Integration Management – PMP Study Guide

Scope Management – PMP Study Guide

Time Management – PMP Study Guide

Cost Management – PMP Study Guide

Quality Management – PMP Study Guide

HR Management – PMP Study Guide

Communications Management – PMP Study Guide

Risk Management – PMP Study Guide

Procurement Management – PMP Study Guide

Stakeholder Management – PMP Study Guide

Free PMP Exam Questions - Download

all 200 Questions
Fill in the form below and you can take a full length PMP exam (200 Qs)
for free. This exam is similar to PMI's. Enjoy this free gift!

Name Email
Submit

Related Posts

07 Aug, 2018 24 Aug, 2017

How to memorize the 49 How to Obtain Your PMP 35

processes from PMBOK 6th Contact Hours of Education
Edition in under 30 minutes

15 Aug, 2017

How many PMBOK knowledge

areas are there in the 6th
Edition?

% 2
Previous Post Next Post

Procurement Management: PMP Study Guide PMP Study Notes PDF (PMBOK 6th Edition)
(PMBOK 6th Edition)

0 Comments Exams PM !
1 Login

' Recommend t Tweet f Share Sort by Best

Start the discussion…

LOG IN WITH
OR SIGN UP WITH DISQUS ?

Name

Be the first to comment.

ALSO ON EXAMS PM

Quality Management: PMP Study Guide (PMBOK 6th
Edition)
1 comment • a year ago
Adrian M — There is no rule of seven, or process
improvement plan, mentioned in PMBOK 6th edition.
How to Memorize the PMP Process Chart in the
PMBOK Guide
1 comment • a year ago
Holger Hoppe — Hi, very nice approach to get the table into
the brain! Thanks. But did you do yourself this way? Tasks are
mentioned twice (perform Integrated Chane Control, …

PMP Exam Tips and Tricks How many PMBOK knowledge areas are there in the
1 comment • a year ago 6th Edition?
Satish Lonare — nice information, helped a lot in memorizing 1 comment • a year ago
and understanding the difference. thankyou Waqas Nasir — This information is out dated .. You just
changed the title to PMBOK 6th Edition , rest is old .. The
process model is changed, There are more processes now. …

✉ Subscribe d Add Disqus to your site & Disqus' Privacy Policy

Recent Posts Contact Us

Search 1

» [Success Story] How Candis Passed Her
PMP on Her Second Attempt
» [Success Story] How Jason passed his
PMP exam and got a 20% promotion!
» How to memorize the 49 processes from
PMBOK 6th Edition in under 30 minutes
Have a question? Send us an email at
support@examspm.com “PMP”, “PMBOK”, “PMI-ACP” and “PMI” are
registered trademarks of the Project
Management Institute, Inc. All rights
reserved.
© 2018. All Rights Reserved.

Contact Us | Free PMP Class | Blogs | Returns Policy | Terms of Service | AVliates

Copyright text 2017 by ExamsPM.com. - Designed by Thrive Themes | Powered by WordPress Connect With Me: = q v