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S W I S S Q U A L I T Y E D U C AT I O N

MA in Leading
Innovation and Change
The Master’s degree for leading innovators
offered by York St John University delivered in
“innovation
distinguishes
between a leader
and a follower”

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Steve Jobs,
partnership with Robert Kennedy College, Zürich Founder and CEO, Apple
“If at first, the
idea is not absurd,
then there is no
hope for it”
Albert Einstein

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Welcome from the Dean

Business and the York St John MBA. Our academic staff possess a breadth
York St John Business School is working of skills, knowledge and experience
closely with our partners in Zurich at to support teaching activities. Varied
Robert Kennedy College in providing research interests of Staff underpin
an innovative and exciting programme teaching of the undergraduate and
of delivery in the MA Leading Innova- postgraduate curriculum within all sub-
tion and Change. We enjoy successful ject areas.
recruitment of a strong and diverse We are justly proud of our excellent
international student group bringing a PhD students across all areas, our
rich cultural base to our programmes achievement of 10 University Teach-
of study. Support and expertise can be ing Fellows, a National Teaching Fellow,
found through York St John Interna- countless books and journals and the
tional, accredited by the British Coun- impressive number of research confer-
cil ensuring quality in all aspects of ence papers presented nationally and
teaching, accommodation and welfare. internationally by staff, and students
A very warm welcome to York St John The Business School promotes a glo- with staff.
Business School which we proudly bal perspective across all subject ar- We encourage professional accredita-
launched in May 2008 where we deliver eas through curriculum development, tion across all areas and enhanced
undergraduate programmes in Business staff and student mobility, assessment qualifications through additional cer-
Management, Information Technology, and learning experiences. Currently we tification, improving employment op-
Tourism and English Language and Lin- benefit from hosting approximately 300 portunities. Our Business School pro-
guistics. We also offer post graduate students from 28 different countries grammes are validated to provide a
degrees in Leadership and Manage- in York. Many students are also study- variety of entrance and progression
ment, Leading Innovation and Change, ing overseas for all or part of their routes to enhance lifelong learning op-
English Language and Linguistics and programme providing a diverse cultural portunities regionally, nationally and in-
Teaching English to Speakers of other experience and promoting global citi- ternationally.
Languages (TESOL). We have suc- zenship. E-Learning technologies have We believe you will find our approach
cessfully launched in September 2010 been developed by staff to support very professional and we pride ourselves
an innovative suite of programmes in- students through a range of diverse on our warm and welcoming manner.
cluding Global Marketing, International learning opportunities worldwide. Jackie Mathers

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York St John University MA
in Leading Innovation and Change

“Innovation distinguishes between a leader and a follower.“


Steve Jobs, Founder and CEO, APPLE Inc.

“Innovation is the central issue in economic prosperity.”


Professor Michael Porter, Bishop William Lawrence University Professor,
Harvard Business School

In partnership with Robert Kennedy career and personal leadership


College in Switzerland, York St John qualities. It is intended for those who
University is now offering one of already hold a position of influence in
the most innovative postgraduate managing innovation and change, or
programmes available – the MA in those whose current role will include
Leading Innovation and Change – to leadership in the future.
managers and leaders throughout the Doing ‘the business’ is much more
world. The programme, which includes challenging than talking about it,
a compulsory one-week residency in which is why commentators note how
Zürich, can be completed in 12 months. ‘innovative and transforming’ is the
Innovation and change are more than way things are done at York St John
just words; they are critical challenges University. The executive-style delivery
in today’s workplace. Leadership provides master classes from established
of innovation and change can make and knowledgeable academics, wisdom
the difference between success and from experienced change managers, and
failure. The MA in Leading Innovation lessons from innovators. You will also get
and Change (MALIC) programme a chance to meet other leaders from
is designed to support experienced the public and private sectors who are
managers for whom the opportunity facing similar challenges, and to work
to network with other leaders will on facilitated real life / action-based
contribute to widening and developing projects.

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Duration:
Minimum 12 months, maximum 5 years

Delivery Method:
Mostly online via OnlineCampus (an
excellent interactive online learning en-
vironment) with intensive class discus-
sion and collaboration, plus a one-week
compulsory residency. The residency
is held at Robert Kennedy College in
Zürich and taught by York St John
University faculty.

Places:
Strictly limited to 50 per term.

Tuition Fees:
9,500 CHF (Swiss Francs). This includes
library access, OnlineCampus access,
graduation fees, and York St John ma-
triculation fees. Fees are payable in
instalments with no interest charged. Terms: Government. York St John University
The fees are for the full programme Four terms per year: Winter, Spring, degrees are recognised worldwide.
all modules and personal supervision of Summer (on campus Residency) and
the final dissertation Autumn. The Residency
OR 1,300 CHF (Swiss Francs) for the The MA in Leading Innovation and
one module entry route. Accreditation: Change provides you with the best of
This programme is approved and vali- both online and conventional studies.
Not included in these fees: dated by York St John University. After For the majority of your studies you
Residency costs such as airfare and ac- successfully completing your studies at enjoy the flexibility of online learning
commodation. Some textbooks are also Robert Kennedy College, you will receive at your own pace from anywhere in
not included (approximate cost 450- a degree from York St John University the world through the Robert Kennedy
600 CHF). which is duly accredited by the British College OnlineCampus state-of-the-

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art course delivery system. But you About Robert Kennedy College Student-Centred Philosophy
also benefit from face-to-face lectures Robert Kennedy College was founded For RKC you are not just a student
during the compulsory residency week. in 1998 as a private educational in- ID. You are part of our learning com-
The residency, of 5 days in Zürich, is a stitution. The College is owned and munity – online.
key part of the programme. Here, you operated by Robert Kennedy College Whatever you are called - Richard,
will work face to face with colleagues & Co. Douglas, Karin, Ahmed, Ajay or Fran-
from the programme. The residency cis – we’ll know you by your name. You
will cover aspects of research meth- Mission and quality and all other students and teaching
ods, leadership skills and team skills. Our mission is to provide academic ex- staff are members of the RKC family
This is a crucial and very valuable ele- cellence in distance education for stu- engaged in the adult learning process.
ment of the programme, and all stu- dents worldwide, through appropriate
dents are required to attend and to application of leading edge technolo- Together we are a team.
take part in the activities. gies. An overriding objective of this team is
The residency gives you the opportu- Under the supervision of a Board of to enable our College to consistently
nity to complement your flexible online Governors, we offer rigorous but flex- improve the quality of education it of-
learning programme with a learning ible learning programmes, enhanced by fers – your education.
experience that will leave you with a state-of-the-art online e-learning tech-
lifetime of memories. Zürich, the busi- nology. Small and Big
ness capital of Switzerland, has been With instructors having graduated from All our students benefit from something
ranked for seven successive years as some of the best universities world- very important: our personal attention.
the first city in the world in terms of wide, and students from 105 different We are small enough to find the time
standard of living. The College cam- countries, we are a truly international for our students. Always. And small
pus, at just 10 minutes from the vi- establishment, offering Swiss quality enough to improve and change the
brant centre of Zürich, will give you education at distance, judiciously com- content of our courses quickly, following
the opportunity to experience out- bined with short residencies. the latest education trends. Yet we are
standing lectures from York St John big enough to offer you access to an
University teaching staff in a unique Ranking: electronic library with over 1,500,000
setting. Robert Kennedy College (RKC) has current articles from the top 400 busi-
With students from every continent, it been consistently listed among the top ness publications. With your laptop you
will be a truly international experience 20 MBAs in the world in the Financial can access them from the comfort of
and an opportunity to network with Times 2007, 2008 and 2009 Distance your home or while travelling. Wherever
fellow leaders from all over the world. Learning Surveys. you have a computer and Internet ac-

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cess, the class is open for you. School, Stanford University, Oxford by the British Government. Your de-
University, New York University, and gree will be recognised worldwide as
State of the Art Technology Wharton... to name just a few. one of quality.
In pursuit of its commitment to provide More information is available at the
exemplary services to its students, Rob- Degree Recognition RKC website:
ert Kennedy College uses OnlineCam- The MA in Leading Innovation and www.college.ch
pus, a tailor-made software application Change at RKC is validated and
for online course delivery. It is an all- awarded by York St John University About York St John University
encompassing, interactive and easy-to- and recognised worldwide. York St John is a prestigious civic uni-
use application, which makes studying versity with roots going back to the
online a truly enjoyable experience. Validation and Accreditation 1840’s. York Diocesan Training School,
After successfully completing your stud- for teacher education, opened in May
World Class Faculty ies for an academic degree at Robert 1841 with one pupil on the register,
RKC employs highly qualified teaching Kennedy College, you will receive your 16-year-old Edward Preston Cordukes.
staff who have graduated from lead- degree from York St John University, (The current Students’ Union build-
ing Universities like Harvard Business which is an institution fully accredited ing is named in his honour). 1846 saw
the foundation of the Female Training
School which moved to Ripon in York-
shire in 1862. The college in York was
described as St John’s College from
the late 1890s.
By 1904 St John’s was the largest Di-
ocesan college in the country with 112
students (today it has almost 6,000
students).
After rapid development of its subject
base and student numbers both insti-
tutions merged in 1974 to become the
College of Ripon & York St John. The
University has also had a long and pro-
ductive relationship with the University
of Leeds dating back to 1920. In 1999
the College’s Board of Governors de-

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cided to relocate all taught courses to a position to influence their organisa- demonstrate oral and written fluency
the York campus, and by the end of tions. in English. Working or studying in an
2001 all students and staff had trans- English-speaking environment will usually
ferred across to York and a new name In addition, they will normally possess: be sufficient to demonstrate an accept-
was chosen: York St John. EITHER able competence. Otherwise, a student
In September 2005 York St John was   A Bachelor degree in any subject whose first language is not English will
officially granted taught degree award- from an approved University or Institu- be required to achieve IELTS 6 or above
ing powers. Following this, it received tion in accordance with the York St with no less than Band 6 in writing, or
approval from the Privy Council of the John University requirements for MA equivalents acceptable to the University
United Kingdom to become a Univer- programmes (a first degree achieved of York St John and Robert Kennedy
sity and adopted the full title of York at class 2:2 or above); College..
St John University on the 1st October OR Each qualified applicant will be inter-
2006. This was followed by the installa-   An equivalent qualification accept- viewed by the Dean of Robert Kennedy
tion of its first Chancellor, Archbishop able to the York St John University; College or his nominee in person or by
Sentamu, in March 2007. OR telephone. The main purpose of the in-
Today the University is based on an   A professional qualification, or its terview is to select motivated applicants
award-winning campus in the centre of equivalent, which is considered to be with the ability to benefit from a solid
the ancient city of York with its 6,000 relevant and appropriate for advanced commitment to the programme.
students studying a very broad range study In its efforts to create and support
of subjects. It has a highly recognised OR widening participation, York St John
reputation for its teaching and learn-   Be able to show evidence of per- University and Robert Kennedy College
ing, and a wide network of regional, sonal, team or organisational influence actively encourage applications from all
national and international partnerships or leadership. ages, of any gender, ethnic and/or so-
which now includes Robert Kennedy Applicants will normally have appropri- cial background and from students with
College. ate professional or academic qualifica- disabilities.
More information is available at the tions in fields such as finance, account-
York St John University website: ancy, personnel or human resources Aim of the Programme
www.yorksj.ac.uk management, marketing, psychology, so- The programme aims to provide a wide-
ciology, medicine, business administra- ranging, informed and systematic ap-
Admission Requirements tion or law. proach to management and leadership
All candidates entering this programme so that both organisational and indi-
MUST have significant work and ide- If an applicant’s first language is vidual potential are enhanced. As a par-
ally management experience, and be in not English, he/she must be able to ticipant, you will choose particular issues

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that you identify for resolution and
development in your own organisation.
The course will provide frameworks and
opportunities for supervised reflection,
skill development and networking. It will
also provide an opportunity for leaders
of innovation and change to work to-
gether on issues that will have signifi-
cant impact within their organisations.

Programme Outline
Innovation is built into the design of
this programme, which allows busy man-
agers to achieve a Master’s degree in
12 months.
The programme consists of the follow-
ing modules:
Introductory Module
(not-for-credit module)

Power Learning for Managers


Taught Modules
Leading Innovation & Change
(30 Credits)
Essence of Leadership (30 Credits)
Strategic Thinking and Strategic Lead-
ership (30 Credits)
Culture and Innovation in Organiza-
tions (30 Credits)
Residential week in Zürich, Switzerland
- Compulsory
Research Methods and Dissertation

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(60 Credits) journey, this module provides you with module starts every month and lasts
Supervised dissertation work the essential skills for success in the four to six weeks.
MA with a wide array of power learn- Among the unique set of outcomes
ONLINE COURSES ing tools for today’s business manag- provided during this module we can
There are no average courses within ers. The course differs slightly from the count writing for business, managing
our MA programme. We aim to provide others within the programme in that in your time and career effectively, be-
an exceptional learning experience, preparation for the first credit-bear- coming a successful manager, solving
and there is no better way to achieve ing module, you have more flexibility business problems and achieving supe-
this aim than with outstanding courses. on your assignment and schedule. This rior performance in a virtual team.
They have been carefully crafted by ex-
perienced professors and are all meant
to make you a more successful and ef-
ficient manager.
Each module includes six video lectures
recorded by York St John University
members of faculty.
There are no old-fashioned exams. In-
stead you are given real-life case stud-
ies and essays which allow you to think
critically about your company and your
own career. All this might seem glossy
but there is one catch: we do not
accept average candidates. Only in-
dividuals as outstanding as our values
can find their way toward admission on
this programme.

Course Descriptions
  Power Learning For Managers PLM
(not-for-credit module)
The prelude to your MA programme is
our PLM module. As a roadmap to your

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In addition to these managerial con-   Leading Innovation and Change ship and innovation. You will be en-
cepts we will also gently introduce This module explores leadership theo- couraged to use your own experience
you to the assessment system and the ry and practice in relation to theo- in leadership roles to inform discussion,
case-study method. You will have access ries and processes of innovation and enquiry, critical thinking and reflection.
to sample assignments with clear do’s change. It includes the opportunity to   Essence of Leadership
and don’ts to ensure your personal suc- explore leadership techniques relevant The aim of this module is critically to
cess in the MA. to change management, entrepreneur- appraise theories of personal and or-
ganisational leadership and models of
organisational behaviour, in order to
understand how to influence them as a
leader. The module includes the oppor-
tunity to use diagnostic processes for
assessing personal leadership abilities
and organisational effectiveness. In ad-
dition to sharing personal experiences,
you will evaluate the strategic behav-
iours of others.
Indicative content: perspectives of
leaders and leadership in organisations,
eg traits and styles; diagnosing and
leading organisational effectiveness;
theories of group and team behaviour
and team development; collaborative
working; participative and shared lead-
ership.
  Strategic Thinking and Strategic
Leadership
The aim of this module is to build
awareness and understanding of stra-
tegic thinking and strategic leadership
and its contribution to business per-
formance by reviewing relevant theo-

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ries, models and concepts. You will de- a significant aspect of leading innova- search question, research this situation
velop an appreciation of the complexity tion and change within your organi- using appropriate tools, and produce
of relationships and tensions associat- sation. This independent research ex- conclusions and recommendations spe-
ed with designing and leading strategy. ercise will demonstrate your ability to cifically relevant to leading innovation
Indicative content: strategic thinking explore and examine a complex issue and change.
and strategic leadership: theory, proc- that is relevant to your organisation Indicative content: approaches to re-
ess and practice; skills of strategic (or one that you know), define a re- search and framing the research ques-
leadership; the role of the executive in
strategy formulation; forging links be-
tween leadership, strategy, change and
innovation; approaches to embedding
strategy within the organisation.
  Culture and Innovation in Organisa-
tions
This module reviews the cultural con-
text of organisations and its impact
on leadership. The politics of organisa-
tions and of people working within or-
ganisations are explored in relation to
beliefs, values and norms within groups,
social systems, personal preferences,
styles and behaviour. Why are some
teams more responsive and how do we
overcome resistance?
Indicative content: organisational cul-
ture: shared beliefs, values, norms be-
haviours, group processes, organisa-
tional politics, shadow side influences
in organisations, leadership.
  Dissertation
The dissertation provides you with an
opportunity to undertake research into

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tions, aims and objectives, ethical and
professional considerations, identifica-
tion of resources required for the re-
search, approaches to collection and
analysing qualitative and quantitative
data, writing a proposal (2,000 words)
and presenting research data  and
findings in the form of a 12,000 word
dissertation.

Assessments
All work is assessed through written
coursework. This may be presented as
an academic paper, project, presenta-
tion or a combination of such things,
equivalent to 6,000 words of text.

Overview of the Programme


This programme leads to a qualifica-
tion awarded by York St John Uni-
versity. It is provided by tutors from
both Robert Kennedy College of Zürich
and the University. The programme’s
aims and learning outcomes have been
developed by tutors at the University,
and all aspects of structure, progres-
sion, assessment and quality assurance
are governed by the University of York
St John regulations.
Tutors from the Robert Kennedy Col-
lege lead online tutorials and discussion
groups, facilitate learning, and provide

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support for students, and mark assign-  demonstrate leadership of innovation
ments. Some tutorials are provided di- and change as part of strategic devel-
rectly by teaching staff from York St opment in an organisation;
John University during the residential   identify and evaluate culture in an
element of the programme. organisation;
Students on the programme have ac-   evaluate leadership styles appropri-
cess to all the online resources at the ate to specific situations;
University and at Rober Kennedy Col-   reflect critically on ethical dilemmas
lege. Together, Robert Kennedy Col- within the decision-making processes in
lege and York St John University have organisations;
a very substantial range of manage-   systematically reflect upon learning,
ment texts and access to electronic practice and experience.
journals, available remotely via the in-
ternet. An excellent range of student
support and welfare services are also
available.

Learning Outcomes
By the end of the programme you will
be able to:
  examine the contributions of vari-
ous theoretical models and approaches
to leadership, innovation and change
within organisations;
  explore the different facets of ef-
fective leadership;
  assess personal and professional
strengths and areas for development
as leaders;
  design and implement a research
project relating to leading innovation
and change within an organisation;

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Jackie Mathers ation has been an influences both the direction of the
MBA, ACIPD, CMI, FHEA important aspect Business School and the University
Dean, York St John Business School of her teaching through membership of a wide variety
Following 10 years in the commercial philosophy. Jackie of University and external committees.
financial sector and 10 years deliver- embraces the op- Jackie is passionate about personal
ing business studies in a further and portunity to bring and professional development whether
higher education college Jackie joined students from this be for herself, her staff or stu-
York St John University in 2001 as a overseas to York dents within the Business School and
specialist in Strategy and Finance con- to benefit from the rich educational this is demonstrated by her member-
tributing to all programmes within the experience within York St John Busi- ship of and engagement with the
business management arena. ness School and to enjoy the beautiful Higher Education Academy and Char-
Jackie brings to the Business School surroundings within the centre of York, tered Management Institute, Associ-
extensive experience within higher edu- sharing experiences with both interna- ate Membership of the Chartered In-
cation and management of a diverse tional and UK students and profes- stitute of Personnel and Development
range of programmes and associated sional partners. and work undertaken with the Asso-
staff combined with long term engage- As Dean, Jackie is responsible for stra- ciation of Business Schools along with
ment with industry. Emphasis on the tegic management of York St John her directorship of York Professionals
student experience to enhance the time Business School working across all ar- to broaden staff, student and external
spent at University and increase em- eas and building partnerships region- experiences.
ployment opportunities following gradu- ally, national and internationally. Jackie Much of Jackie’s work is focused
around International Higher Educa-
tion and among other things she has
researched ways in which the under-
graduate student experience can be
enhanced through collaborative learn-
ing and development of emotional in-
telligence. Working closely with Inter-
national students both in the UK and
overseas Jackie has developed a di-
verse and valued community to share
and engage in multiple global agendas.
Jackie continues to work closely with

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local and regional employers to develop Relationship Marketing. She has pub- and Project Management. (Skema
innovative curriculum which delivers em- lications in the Business School, France) David Costa
ployer objectives and yet is interesting Service Industries is Dean of Faculty and one of the
and enabling for participants. Work Journal, Journal founders of Robert Kennedy College.
continues with employers to establish of Product and In his capacity as Dean, he oversees
links to enhance student employability Brand Manage- the faculty review process and several
on completion of the programme and ment, and the of the academic programmes of the
to bring relevance to skills and con- Journal of Finan- college.
cepts learned in University. cial Services Mar- He is a Fellow of the Wharton School,
keting. University of Pennsylvania, and is an
Core Course Team elected Fellow of the Royal Society of
Programme Tutors Arts and the Royal Society of Statis-
Head of Programme tics.
Dr Tina Harness Professor David Costa, He read law at the School of Law of
Tina Harness has 10 years’ postgraduate Dean, Robert Kennedy College the University of Northumbria, New-
and undergraduate university teach- BA Business Studies (University of castle, and graduated with an LL.M
ing experience both in the UK and Derby), LL.M International Trade Law degree. He complemented his legal
overseas. Her specialist teaching areas (University of Northumbria at Newcas- studies with the Advanced Project Man-
include HR Management, Organisation- tle), MBA eCommerce (Queen Marga- agement Program, Stanford University,
al Behaviour and Research Methods. ret University), Ph.D Strategy, Program from which he graduated with the
Her industrial experience was gained
in the energy industry and the NHS
working in HR management roles. Tina
has undertaken consultancy for the IT
industry to facilitate the development
of web-based HR management support
packages. Her PhD (Huddersfield Uni-
versity) explored the implementation of
strategic human resource management
in a cross section of UK businesses.
Currently her research interests com-
prise Strategic HR Management and

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widely respected Professor David Duffill, Deputy clients to benchmark their cost position
title of Stanford Dean, Robert Kennedy College against key competitors.
Certified Project MA Engineering Science (Pembro-
Manager. He ke College, Oxford University), MBA Professor Roy G.C. Damary,
then expanded (Harvard Business Head of Business Studies,
his knowledge of School), Member Robert Kennedy College
business through of the British In- MA Engineering Science (Pembro-ke
the Entrepreneur- stitute of Market- College, Oxford University), MBA Baker
ship Development ing Scholar (Harvard Business School), Ph.D.
Programme of the With his Oxford Business Management (University of
Sloan School of Management, Massa- MA and his Har- Lausanne)
chusetts Institute of Technology. Dean vard MBA Prof. Prof. Damary holds an M.A. in Engineer-
Costa also holds a BA in Business Stud- David Duffill had ing Science with First Class Honours
ies from the University of Derby, an been a profes- from Oxford University and MBA with
MBA in eCommerce from the Queen sional consultant for almost 20 years High Distinction from Harvard Business
Margaret University in Edinburgh, when in 1997 the company in which he School. While pursuing his full-time ca-
Scotland and a Ph.D. in Strategy, Pro- was a partner was sold to Renaissance reer as a business
gramme and Project Management from Solutions of the USA. Two years later, consultant (Tech-
the Skema Business School (ESC Lille) he and three colleagues left Renais- nomic Consultants
with a thesis that dealt with index- sance to start TCI Consulting, a “vir- SA, Geneva), he
based commodity investments. tual” consultancy specializing in helping achieved his Ph.D.
Prof. Costa lectures in the area of In- clients by providing strategy inputs and from Lausanne
vestment and Money Management and business intelligence for their strategic University in 2000
is a frequent guest on several business planning process. (his thesis dealt
television channels such as CNBC Eu- While Prof. Duffill’s main industrial re- with the reforms in
rope and Bloomberg Television. cent focus has been in the healthcare, Russia and the emergence of modern
His recent research on risk adjusted automotive and construction materi- business practice there).
portfolios with both stocks and commodi- als markets, his experience covers a Prof. Damary combines a long experience
ties has been used for the creation of a broad range of industrial and service in practical consultancy and running his
Swiss publicly traded investment certifi- organisations. A substantial part of his own business with academic management
cate issued by the second largest Ger- current consulting activity is in com- and teaching experience in marketing,
man Bank, Commerzbank AG. petitive intelligence, including helping accounting and finance, and entrepre-

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neurship. This dual nature of his profes- Paul & Associates, L.L.C., is an entrepre- BSc she has a teaching credential from
sional experience and his pluri-disciplinary neur, strategist and executive coach. She the Los Angeles County Office of Edu-
academic background, combined with his is recognised for her exceptional facili- cation.
personal experience of preparing a doc- tation and relationship-building skills at
torate while working full time allows him all levels of organisations, especially the Emeritus Professor Gabriel Jacobs,
to marry the academic and pragmatic executive branch. She brings over fifteen Member of the Board of Academic
aspects of business and research as they years of executive experience champi- Governors and Research
apply to doctoral studies. oning real lasting business improvement Coordinator, Robert Kennedy College
Over the period 1986 to 1994, Prof. by changing how people view and run BA (University of London),
Damary was engaged in university teach- their business. Her experience, interna- Ph.D. (University of Wales)
ing and programme management at tional and national, spans the defence, Before retiring from his Chair of Business
Webster University, Geneva. He ran the industrial and commercial business sec- Information Tech-
MBA and other business programmes, tors with significant accomplishments in nology at Swansea
and taught business, marketing, account- organizational behaviour, programme University, Professor
ing and finance courses. management, strategic planning, business Jacobs’s primary
His business consultancy has been built and marketing management, executive teaching interests
around industrial marketing consultancy, coaching, and profitability turnaround. were in multimedia
with more recent responsibilities in fi- She also has significant expertise in in- applications, busi-
nancial market analysis and the creation formation technology both from a strate- ness telematics and
of business enterprises. He is Economic gic as well as an operational standpoint. computer-assisted
Adviser to Bridport Investor Services, a Ms. Lusk’s strategic partners include learning. In 1993, he helped found the As-
Geneva-based, fixed-income broker and economic development agencies, elected sociation for Learning Technology and for
consultancy. officials, chambers of commerce and nine years was Editor then Executive Edi-
federal departments and agencies. She tor of its journal, ALT-J. Before that, he
Benedicta Lusk, Adjunct has received numerous awards for her was Joint Editor of the journal Interactive
Professor of Management contribution to the success of economic Multimedia.
B.Sc. in Management and Organization- development agencies in creating and Professor Jacobs has directed several major
al Behaviour (University of La Verne), retaining business in the Southern Cali- European-funded projects related to small
MBA (Peter F. Drucker and Masatoshi fornia region. She serves on the Board businesses, multimedia and e-learning. He has
Ito Graduate School, Claremont Gradu- of Directors for the Inland Valley Eco- researched and published very extensively in
ate University) nomic Development Agency. the areas of IT and general business man-
Benedicta Lusk, founding member of Lusk, As well as her executive MBA and her agement.

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S W I S S Q UA L I T Y E D U CAT IO N Thurgauerstrasse 40, 8050 Zürich, Switzerland
H e a d O f fi c e a n d Te c h n o p a r k ® C a m p u s
Technoparkstrasse 1, 8005 Zürich, Switzerland
Telephone 41 44 307 3636 Fax 41 44 307 3637

york@college.ch
www.college.ch
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