Sunteți pe pagina 1din 9

6/13/2019 Galileo!!! ticketing traning!!!!!!!!!!!!!!! learn free!!!!!!!!!

| Air Ticketing ( GDS)

Galileo!!! ticketing traning!!!!!!!!!!!!!!! learn free!!!!!!!!!

GALILEO BASIC TRAINING COURSE

INTRODUCTION

ACCESSING THE SYSTEM

SIGN ON SON/ZXX
SIGN OFF SOF
CHANGE AREA S<AREA>
CHECK FOR ACTIVE WORKING OP/W*
AREA
CORRECT DOUBLE SIGN ON OR SAI/XXXX
ERROR IN SIGN ON

ENCODE AND DECODE

COUNTRY .LE<COUNTRY NAME> .LD<COUNTRY


CODE>
AIRLINES .AE<AIRLINE NAME> .AD<AIRLINE
CODE>
CITY .CE<CITY NAME> .CD<CITY CODE>
DISPLAY DETAILED RECORD .AR<AIRLINE CODE>
AIRPORT INFORMATION .CR<CITY CODE>
DISPLAY ALL COUNTRY DIVIDED .RD
INTO REGIONS
DISPLAY ALL THE STATES OF THE .RD<COUNTRY CODE>
COUNTRY

GIS (GALILEO INFORMATION SYSTEM)

DISPLAY CHAPTER INDEX GG*


DISPLAY CHAPTER BY NUMBER OR GC*50 OR GC*CURRENCY
NAME
DISPLAY PAGE OF CURRENT GP*20
CHAPTER

RELAY

COMPANION
RESPONSE CAPTURE

LOCAL TIME
DISPLAY LOCAL TIME @LT
LOCAL TIME OF SPECIFIC CITY @LT<CITY CODE>
LOCAL TIME ON SPECIFIC DATE @LT<CITY CODE><DDMMMYY>

MAPS
DISPLAY MAPS C*MAP/<COUNTRY NAME>

easy2learngds.blogspot.com/2011/11/galileo-ticketing-traning-learn-free.html 1/9
6/13/2019 Galileo!!! ticketing traning!!!!!!!!!!!!!!! learn free!!!!!!!!! | Air Ticketing ( GDS)

DISPLAY CURRENCY
DISPLAY CURRENCY AND FBT*
COUNTRY CODE
DISPLAY CURRENCY BY COUNTRY FBT*NP
CODE
CURRENCY CONVERSION FZI<CURRENCY CODE><AMOUNT>
<CURRENCY CODE>

TIMETABLE

CONVERT DISPLAYED TT
AVAILABILITY TO TIME TABLE
DISPLAY
TIMETABLE FROM TODAY TT<CITY PAIR>
TIMETABLE FOR SPECIFIED TT<DATE><CITY PAIR>/<CARRIER
CARRIER AND DATE CODE>
CHECK RETURN TIME TABLE ON TTR/<CARRIER CODE
SPECIFIC AIRLINE

MINIMUM CONNECTING TIME


DISPLAY FILL IN FORMAT FOR
MINIMUM CONNECTING TIME DCT
DISPLAY MINIMUM CONNECTING
TIME DCT<CITY CODE>
DISPLAY ROUTING FROM ONE
PLACE TO ANOTHER DCP<CITY PAIR>

AVAILABILITY
GENERAL AIR AVAILABILITY A<DATE><CITY PAIR>
CARRIER SPECIFIC AIR
AVAILABILITY A<DATE><CITY PAIR>/<CARRIER CODE>
CARRIER SPECIFIC AIR
AVAILABILITY THROUGH DIRECT
ACCESS A<DATE><CITY PAIR>*<CARRIER CODE>
AVAILABILITY THROUGH DIRECT A<DATE><CITY PAIR>.<VIA CITY>*
ACCESS VIA SPECIFIC CITY <CARRIER CODE>
FOR MORE CLASSES A@#<LINE NO>
FOR 1 DAY LATER A#1*<CARRIER>
FOR 1 DAY BEFORE A-1*<CARRIER>

SELLING SEGMENT
0<NO. OF SEATS><CLASS OF SERVICE>
SELL SEATS <LINE NO>
SELL SEATS ON CONNECTING 0<NO. OF SEATS><CLASS OF SERVICE>
FLIGHTS IN SAME CLASS <LINE NO>*
0<NO. OF SEATS><CLASS OF SERVICE>
SELL SEATS ON CONNECTING <LINE NO><CLASS OF SERVICE><LINE
FLIGHTS IN DIFFERENT CLASS NO>
0<CARRIER CODE><FLIGHT NO.>
<CLASS><DATE><CITY PAIR>NN<NO. OF
DIRECT SELL PAX>
0<CARRIER CODE><FLIGHT NO.>
<CLASS><DATE><CITY PAIR>AK<NO. OF
PASSIVE SELL PAX>
easy2learngds.blogspot.com/2011/11/galileo-ticketing-traning-learn-free.html 2/9
6/13/2019 Galileo!!! ticketing traning!!!!!!!!!!!!!!! learn free!!!!!!!!! | Air Ticketing ( GDS)

OPEN SELL. 0<CARRIER CODE>OPEN<CLASS><CITY


PAIR>NO<NO. OF PAX>
0<CARRIER & FLT NO><CLASS><DATE>
BOOK SEGMENT WHEN <CITY PAIR>IN
WAITLIST CLOSED <PAX NO>
ARNK OR SURFACE Y

CREATING BOOKING FILE:

NAME FIELD
ONE NAME AND SURNAME N.<SURNAME>/<FIRST NAME><INITIAL>
N.<NO OF PAX WITH SAME SURNAME>
MULTIPLE NAMES AND SAME <SURNAME>/<FIRST NAME>
SURNAMES <INITIAL>/<FIRST NAME><INITIAL>
N.I/<SURNAME>/<FIRST NAME><INITIAL>
CREATE AN INFANT NAME *DOB
N.<SURNAME>/<FIRST NAME>
CREATE A CHILD NAME <INITIAL>*P-C05
GROUP NAME N.G/<NO OF PAX><GROUP NAME>
CHANGE FIRST NAME OF A N.P1@<SURNAME>/<FIRST NAME>
BOOKING FILE <INITIAL>
DELETE SECOND NAME OF A
BOOKING FILE N.P2@
DISPLAY ALL NAME ONLY *N

II) PHONE FIELD


CREATE AGENT CONTACT
NUMBER WITH AGENT'S P.T*<AGENCY NAME><PHONE NO>REF
REFERENCE <REF NAME>
CREATE PAX'S BUSINESS
CONTACT P.<CITY CODE>B*<NAME><PHONE NO>
CHANGE SECOND PHONE ITEM
OF A BOOKING FILE P.2@B*<NAME><PHONE NO>
DELETE SECOND PHONE ITEM
OF A BOOKING FILE P.2@

III) TICKETING FIELD


MINIMUM INPUT TO INDICATE
THAT BOOKING IS TICKETED T.T*
TICKETING TIME LIMIT T.TAU/<DATE>/<TIME>
CHANGE A TIME LIMIT T.@TAU/<DATE>/<TIME>
CHANGE TIME LIMIT TO
TICKETED T.@T*
DELETE TICKETING FIELD T.@

IV) RECEIVED FIELD


CREATE A RECEIVED FIELD R.<NAME>
DELETE A RECEIVED FIELD R.@
CHANGE A RECEIVED FIELD R.@<NAME>

V) END TRANSACTION
END TRANSACTION E
END TRANSACTION AND ER
RETRIEVE PNR

RETRIEVING BOOKINGS
RETRIEVE BF BY RECORD
LOCATOR OR PNR *<PNR NUMBER>
RETRIEVE BF BY NAME *-<SURNAME>/<NAME>
easy2learngds.blogspot.com/2011/11/galileo-ticketing-traning-learn-free.html 3/9
6/13/2019 Galileo!!! ticketing traning!!!!!!!!!!!!!!! learn free!!!!!!!!! | Air Ticketing ( GDS)
RETRIEVE BF BY INFANT NAME *-I/<NAME>
RETRIEVE GROUP BF *-G/<GROUP NAME>
REDISPLAY BOOKING FILE ONLY *R
REDISPLAY ALL HIDDEN DATA
OF BF *ALL
BF LIST ON SPECIFIC DATE LD/ALL/<DATE>-D
BF LIST ON SPECIFIC DATE AND
SPECIFIC CARRIER LD/ALL/<CARRIER CODE>/<DATE>-D

OPTIONAL FIELDS:

OTHER SUPLIMENTARY INFORMATION (OSI)


ADVISE ALL AIRLINES IN PNR SI.<AIRLINE CODE>*<FREE TEXT>
ADVISE AN AIRLINE ABOUT PAX SI.<AIRLINE CODE>*VIP
IS VIP <SURNAME>/<NAME> <INITIAL><POST>
SI.<LINE NO>@<CARRIER CODE>*<FREE
CHANGE OSI FIELD TEXT>
DELETE OSI SI.<LINE NO>@
DELETE OSI IN RANGE SI.<LINE NO> - <LINE NO>@

VENDOR REMARKS
SEND A VENDOR REMARK TO V.A<CARRIER CODE>*<FREE TEXT> RF
AIRLINE <NAME>
V.<LINE NO>@A<CARRIER CODE>*
CHANGE VENDOR REMARKS <FREE TEXT>
DELETE VENDOR REMARKS IN
RANGE V.<LINE NO> - <LINE NO>@
DISPLAY ALL INCOMING AND
OUTGOING VENDOR REMARKS *VR

NOTE PAD REMARKS


INPUT REMARKS NP.<FREE TEXT>
DELETE NP.<LINE NO>@
CHANGE NP.<LINE NO>@<FREE TEXT>

TICKETING
CHECK HOW TO INSERT TICKET
NUMBER ON SV OR MH GC*200/5/SV OR GC*200/5/MH
GIVE SSR CARRIER'S TICKET
NUMBER (TICKET NO. MUST BE SI.P1/TKNM*<TICKET NO.> (SINGLE
WITH CHECK DIGIT NO.) TICKET NO.)
GIVE SSR CARRIER'S SI.P1/TKNM*<TICKET NO.>-<TICKET NO.>
CONJUNCTION TICKET NUMBER SI.P1/TKNM*<TICKET NO.>/<TICKET NO.>
SI.<CARRIER CODE>*TKNM<TICKET
NO.>
GIVE OSI CARRIER'S TICKET SI.<CARRIER CODE>*TKNM<TICKET
NUMBER NO.>
SI.<CARRIER CODE>*TKNM<TICKET
NO>-<TICKET NO>
SI.<CARRIER CODE>*TKNM<TICKET
SERIAL AND BREAK TICKET NO. NO>/<TICKET NO>
TO INSERT AN INFANT TICKET SI.<CARRIER CODE>*TKNM<TICKET
NUMBER NO.>/INF

MANUAL SSR DATA


APIS (ADVANCE
PASSENGER
INFORMATION)PASSING SI.P1/DOCS*P/PPTYPE/PPNO/POI/DOB/GENDER/PP
PASSPORT DETAILS. EXP DATE/LASTNAME/FIRSTNAME

easy2learngds.blogspot.com/2011/11/galileo-ticketing-traning-learn-free.html 4/9
6/13/2019 Galileo!!! ticketing traning!!!!!!!!!!!!!!! learn free!!!!!!!!! | Air Ticketing ( GDS)

CHANGE STATUS OF SEGMENT


CHANGE STATUS OF SEGMENTS
FROM TK/KK/KL TO HK @<SEG NO>HK OR @2-4HK>
CHANGE STATUS OF SEGMENTS
FROM HK TO RR <@1RR OR @1-2RR>

CANCEL AIR SEGMENT


CANCEL ENTIRE ITINERARY XI
CANCEL ONLY ONE SEGMENT X<SEGMENT NO.>
CANCEL TWO DIFFERENT
SEGMENTS X<SEGMENT NO.>.<SEGMENT NO.>
CANCEL SIMULTANEOUS
SEGMENTS X<SEGMENT NO.>-<SEGMENT NO.>
CANCEL SERIAL SEGMENTS
WITH ONE DIFFERENT
SEGMENT X<SEG. NO.>-<SEG. NO.>.<SEG. NO.>

ITINERARY MODIFICATIONS
@<SEG NO.>/<CARRIER CODE>
REBOOK SEGMENT <FLIGHT NO.>
REBOOK SERIAL SEGMENTS
WITH ONE DIFFERENT SEGMENT @2-4.7/Y
REBOOK ENTIRE ITINERARY TO
UNIQUE CLASS @A/<CLASS>
REBOOK ENTIRE ITINERARY FOR
PAX. @A/<NO. OF PAX>
REBOOK SEGMENT FOR PAX. @<NO. OF SEG>/<NO. OF PAX>
MOVE ONE SEGMENT TO @<NO. OF SEG>S<NO. OF ANOTHER
FOLLOW ANOTHER SEGMENT SEG>

SEND EMAIL
TYPE E-MAIL ADDRESS MT.<EMAIL ADDRESS>
SEND EMAIL TO DEFAULT
ADDRESS EM
SEND E-MAIL TO DEFAULT
ADDRESS AND RETRIEVE
BOOKING ERM
SENDING E-MAIL USING WEB
SITE WWW.VIEWTRIP.COM

FLIGHT INFORMATION
DISPLAY DETAILS OF THE FLIGHT
ON SEGMENT 3 OF A BF TTB3
DISPLAY DETAILS OF THE FLIGHT
ON LINE 3 OF AVAILABILITY TTL3

CLONE PNR
COPY ALL SEGMENTS RESALL
COPY ALL CUSTOMER DATA REALL
COPY ALL SEGMENTS AND REALLSALL
CUSTOMER DATA

MILEAGE MEMBERSHIP FIELD


DISPLAY A LIST OF AIRLINES M*ALL

easy2learngds.blogspot.com/2011/11/galileo-ticketing-traning-learn-free.html 5/9
6/13/2019 Galileo!!! ticketing traning!!!!!!!!!!!!!!! learn free!!!!!!!!! | Air Ticketing ( GDS)
HAVING MILEAGE MEMBERSHIP
AGREEMENT TABLE.
DISPLAY MILEAGE MEMBERSHIP M*TG
AGREEMENT TABLE FOR TG
ENTER GF MEMBERSHIP CARD M.P5/GF12342324
FOR PAX 5 IN CASE OF MORE
THAN 2PAX
ENTER MULTIPLE MILEAGE CARD M.P2/TG123555/LH/UA/AC
NO FOR PAX 2, SPECIFYING
CROSS ACTUAL PARTICIPANTS
LH, UA AND AC WHO ARE LISTED
IN TG MILEAGE TABLE.
ENTER MULTIPLE CARD NUMBER M.P2/TG5547646-EK6645445
DELETE MILEAGE MEMBERSHIP M.@
DATA FOR ALL PAX
DELETE ALL MILAEGE M.2@
MEMBERSHIP[P DATA FOR PAX 2

ADVANCE SEAT RESERVATION


DISPLAY SEAT CONFIGURATION
MAP FOR SEGMENTS3 SM*S3
DISPLAY A LIST OF SEAT
CHARACTERISTICS SC*
DISPLAY SEAT AVAILABILITY MAP
FOR SEGMENT 4 SA*S4
RESERVE NON SMOKING ASILE
SEATS FOR PASSENGER 2 AND 4
ON ALL SEGMENTS S.P2.4/NA
RESERVE NON SMOKING
WINDOW SEAT PASSENGER 3
AND ALL SEGMENT S.P3/NW
RESERVE SEATS 11A THROUGH
11C FOR PASSENGERS ON ALL
SEGMENTS S.11A-C
CANCEL SEATS FOR ALL
PASSENGERS ON ALL
SEGMENTS S.@
CANCEL SEATS FOR PASSENGER
2 ON ALL SEGMENTS S.P2@
DISPLAY SEAT RESERVATION
CURRENTLY HOLD *SD
CHANGE SEAT STATUS CODE TO
HK S.@*HK

DIVIDE BOOKING FILE


DIVIDE NAME DP<NAME NO>
DIVIDE NAME FROM GROUP DG/<NO OF PAX> OR DG/<NO OF
BOOKING PAX>.P<NAME NO>

NOTES: FILE ENTRY F IS DONE TO FILE THE DIVIDED PNR. RECEIVED FORM AND END TRANSACTION HAS TO BE DONE
TO SAVE THE MODIFICATION.

QUEUES

COUNT ALL QUEUES QCA


ACCESS QUEUE 27 Q/27
MOVE TO NEXT PNR QUEUE I
REMOVE PNR FROM QUEUE QR
easy2learngds.blogspot.com/2011/11/galileo-ticketing-traning-learn-free.html 6/9
6/13/2019 Galileo!!! ticketing traning!!!!!!!!!!!!!!! learn free!!!!!!!!! | Air Ticketing ( GDS)

SIGN OUT OF QUEUE AND QXI


IGNORE BF
SEND MESSAGE TO GENERAL
MESSAGE QUEUE QEM
PLACE PNR ON OWN QUEUE 35 QEB/35
PLACE PNR ON ISSUING
AGENCY’S QUEUE QEB/<AGENCY ID>/45|46|47

PRINTING PNR ITINERARY PRINTING


RETRIEVE THE PNR CONNECT PRINT MANAGER

GIVE ENTRY ------------*ALL GIVE ENTRY----TKPDID


CAPTURE IT IN NOTE PAD PRINT ALL BOOKING FILE DATA ---P-*ALL
GIVE PRINT COMMAND CTRL+B (SCREEN PRINT

FARE DISPLAY
FARE DISPLAY FD<DATE><CITY PAIR>
FOLLOW-UP ENTRIES
CARRIER SPECIFIC FARE
DISPLAY FD/BA
FARE DISPLAY FOR ONE WAY OR
RETURN FD-OW OR -RT
FARE DISPLAY FOR CHILD OR
INFANT OR ADULT FD*CH OR IN OR AD
CHANGE DESTINATION POINT FDDAMS
CHANGE ORIGIN POINT FDOLAX

FARE QUOTE (ITINERARY PRICING)


QUOTE APPLICABLE ADULT FARE
FOR ALL PASSENGERS, ALL
SEGMENTS, IN THE CLASS
BOOKED (BASIC ENTRY) FQ OR FQ:USD(FOR USD FARE)
QUOTE A BEST BUY FARE (BASIC
ENTRY) FQBB OR FQBB:USD
QUOTE FOR PASSENGERS 1
THROUGH 4 WITH PLATING
CARRIER BA FQP1-4/CBA
QUOTE FOR PASSENGERS 1
THROUGH 3 ADULT FARE,4 CHILD
FARE &5 INFANT FARE WITH
PLATING CARRIER AA FQP13*AD.4*CH.5*IN
QUOTE FOR PASSENGER 1
CHILD FARE FQP1*CH
QUOTE A BEST BUY FARE FOR
PASSENGER 1 ADULT,2 CHILD & 3
INFANT WITH PLATING CARRIER
UA FQBBP1*AD.2*CH.3*IN/CUA
QUOTE FOR SEGMENTS 2
THOUGH 4 FQS2-4
QUOTE A BEST BUY FARE FOR
SEGMENTS 2 AND 4 FQBBS2.4
FARE QUOTE WITH STOPOVER
AT SEGMENTS 2 AND 4 FQO2.5
QUOTE FOR PASSENGERS 1 & 4
WITH PLATING CARRIER BA &
WITH STOPOVER AT SEGMENTS
2&6 FQP1.4/CBA/O2.6
SPECIFIED SELLING AND FQ.DELDAC

easy2learngds.blogspot.com/2011/11/galileo-ticketing-traning-learn-free.html 7/9
6/13/2019 Galileo!!! ticketing traning!!!!!!!!!!!!!!! learn free!!!!!!!!! | Air Ticketing ( GDS)

TICKETING COUNTRIES IF OTHER


THAN OWN SOLD IN INDIA
TICKET IN BANGLADESH
FARE QUOTE EXEMPTING ALL
TAXES FQTE
FARE QUOTE EXEMPTING
SPECIFIC UT TAXES FQTE-UT
FARE QUOTE EXEMPTING ALL
TAXES FOR A COUNTRY IN (
INDIA) FQTE-IN*
FOLLOW UP ENTRIES
REDISPLAY FARE QUOTE FQ*
REDISPLAY FARE QUOTE BEST
BUY FQBB*
REBOOK BEST BUY ITINERARY FQBBK
CANCEL ALL FIELD FARES FXALL
CANCEL ALL FILED FARES 2 FX2

FARE SHOPPING WITHOUT A BOOKING FILE


FARE SHOPPING FOR ONE WAY
IN USD FSKTM01JULLHR|:USD
FARE SHOPPING FOR ROUND
TRIP IN USD FSKTM01JULLHR30JULKTM|:USD
FARE SHOPPING FOR 3
PASSENGER FS3KTM01JULLHR

FARE SHOPPING LOWEST SEARCH REGARDLESS OF FLIGHT AVAILABILITY


FARE SHOPPING FOR ONE WAY
IN USD FSAKTM01JULLHR|:USD
FARE SHOPPING FOR ROUND
TRIP IN USD FSAKTM01JULLHR30JULKTM|:USD

FARE QUOTE PLANNER


QUOTE FOR UNBOOKED
ROUTING ON ANY CARRIER AND
ANY CLASS FQP<CITY PAIR><ORIGINATING CITY>
QUOTE FOR UNBOOKED
ROUTING USING SPECIFIC FQP<ORIGINATING CITY>|<CARRIER
CARRIER IN SPECIFIC CLASS CODE>.<CLASS><DESTINATION>
NOTE: FOR CARRIER +YY FOR NO STOPOVER X- FOR SURFACE -- --

PAST DATE QUICK RETRIEVAL


RETRIEVE BF BY RECORD
LOCATOR PQ/R-PNR
RETRIEVE BF BY A DATE AND
NAME PQ/31DEC04-GURUNG
RETRIEVE BF BY DATE RANGE
AND NAME PQ/01DEC04-31DEC04-GURUNG

DISPLAY HISTORY
DISPLAY ALL HISTORY OF PNR. *H
DISPLAY HISTORY OF SERVICE
INFORMATIONS. *HSI

VIEW PNR (SQ / CX / MH)


TO GO INTO CX SYSTEM @@CX/VIEW PNR
easy2learngds.blogspot.com/2011/11/galileo-ticketing-traning-learn-free.html 8/9
6/13/2019 Galileo!!! ticketing traning!!!!!!!!!!!!!!! learn free!!!!!!!!! | Air Ticketing ( GDS)

DISPLAY CX PNR *<CX PNR>


DROP OUT FROM CX SYSTEM I OR @@1G

CLAIM GULF PNR


TO CLAIM GF PNR C/<AIRLINE CODE > *<AIRLINE PNR>
C/<AIRLINE CODE>/OK

CLAIM QF / KQ / LH PNR
TO BE DONE BY AIRLINES ES/P<PCC>-B
RFPAX AND ER
TO BE DONE BY 1G AGENTS C/<AIRLINE CODE>* PNR
C/<AIRLINE CODE>/OK
R.PAX & ER

IMPORTANT NOTES:

. WHEN DIVIDING A PNR, ALWAYS REMEMBER TO CHECK FOR VENDOR LOCATOR (AIRLINE PNR) IN BOTH THE PNRS.
. CHANGES SHOULD BE MADE ONLY AFTER ALL THE PNRS HAVE RECEIVED THE VENDOR LOCATOR.
. ALWAYS REMEMBER TO CHECK FOR O* SIGN BESIDE THE ARRIVAL TIME AFTER CREATING PNRS WITH HS SEGMENTS.
. WHILE PRICING, IF THE SYSTEM DOES NOT AUTO PRICE THE ITINERARY , CHECK FARE RULES FOR SALES
RESTRICTIONS, TRAVEL RESTRICTIONS , COMBINATIONS, CHILD DISCOUNT ,STOPOVERS ETC.
. ALWAYS REMEMBER TO CHECK QUEUES FOR HX ,UC , UN , UU , US , NO SEGMENTS AND REMOVE THEM .
YOU CAN FIND THE QUEUE DESCRIPTION BY ENTERING H/PAQ.
. CHECK FOR VENDOR REMARKS FOR MESSAGES FROM AIRLINES BY CHECKING Q/16 BEFORE ISSUING THE TICKET.

THANKS FOR CHOOSING GALILEO!!!

easy2learngds.blogspot.com/2011/11/galileo-ticketing-traning-learn-free.html 9/9