Documente Academic
Documente Profesional
Documente Cultură
5%
ICT Sectors as a share of GDP
in official statistics
5% Adults who use the Internet 87%
Blockchain/
Cryptocurrencies
Human-Computer
Mobile Cloud Internet of AI, Machine-learning Next-generation Advanced Interfaces (AR, VR etc)
internet technology Things (IoT) Automation of genomics materials
knowledge work Digital IDs/Biometrics
Machines at work Rethinking energy comes of age
Quantum Computing
3. Digitization of work
___
Foundations to get right
MGI Sector Digitization Index Digital leaders within relatively un-digitized sectors
2015 or latest available US data
Assets Usage Labor
Overall Digital Digital Digital GDP Emplyment Productivity
digiti- Digital asset Trans- Inter- Business Market spending capital Digitization share share growth, 2005–142
Sector zation1 spending stock actions actions processes making on workers deepening of work % % %
ICT 6 1.5 6.4
1 Knowledge-intensive sectors,
Media 2 1 4.2
1 highly digitized
Professional services 7 8 -0.6
Finance and insurance 7 5 -1.2
Wholesale trade 6 4
2 Capital-intensive,
0.6
potential to
4 further digitize their assets
Advanced manufacturing 3 2 2.1
Oil and gas 2 0.7 -3.6
Utilities
2 2 0.3 0.4
Chemicals and pharmaceuticals 2 3 Service 1.1
0.5
sectors with long tail of
Basic goods manufacturing 6 4
small firms
0.6
having room to
5 digitize customer transactions
Mining 1 0.3 -1.5
Real estate 13 4 0.3
SOURCE: BEA; BLS; US Census; IDC; Gartner; McKinsey social technology survey; McKinsey Payments Map; LiveChat customer satisfaction report; Appbrain;
US contact center decision-makers guide; eMarketer; Bluewolf; Computer Economics; industry expert interviews; McKinsey Global Institute analysis McKinsey & Company | 5
5
4.1x increase in
digitization
1.7x increase in
Leading sectors in 1997 = 100%
digitization
Rest of US
economy,
degree of
digitization 8% 12% 14%
relative to leaders
1997 2005 2013
74
64
54
44
Average = 34
Emerging Established
leaders leaders
24
14
Faster revenue growth 3x faster profit and Higher productivity 2x faster wage growth
margin growth and innovation
$
+…
2. Digitization of Globalization
3. Digitization of work
___
Foundations to get right
EU
Europe 50–100
EU
AS
EU Asia 100–500
NA
45x
NA AS LA
AS Latin America 500–1,000
MEME
ME
Middle East 1,000–5,000
AA
AA
AF Africa 5,000–20,000
LA OC
LA
OC
Oceania >20,000
SOURCE: Facebook; AliResearch; US Department of Commerce; OECD; World Bank; McKinsey Global Institute analysis McKinsey & Company | 11
Three opportunities and challenges
2. Digitization of Globalization
3. Digitization of work
___
Foundations to get right
Talent management
tools for recruiting and
training
1 All companies are illustrative and not exhaustive, many span multiple functions
40 ▪ At least 30% of
Landscaping and activities in 60% of
groundskeeping workers
20
occupations likely
automated, redefining most
occupations
0
0 20 40 60 80 100 120
Hourly wage
$ per hour
9
8
7
6
5
4
2 3 5 5 6 6 12
Millions of middle-skill
occupations displaced
2. Digitization of Globalization
3. Digitization of Work
___
Foundations to get right
Skill, Capability,
Infrastructure
gaps