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Swapsy Ltd
Swapsy.com
January 2019
03 Business Activity
04 Company Intentions & Apps
05 Value Proposition
06 Market & Opportunity
07 Sales & Marketing
08 Competition & Differentiation
10 Management
11 Technology
12 Business Flow
13 Summary Financial Plans
15 Funding & Use of Funds
16 Disclaimer
02
Business Activity
Swapsy is a simple-to-use integrated pricing and trading platform which will allow the
company to expand rapidly into the global market for buying and selling pre-owned
console games, Blu-Rays & DVDs - and ultimately CDs, books & collectibles.
Our mobile apps will allow customers to barcode scan, value and sell their collections of
games and movies at the highest trade-in values, whilst our recommendations engine
will drive sales of product at lower prices than any other marketplace.
Swapsy CEO Ben Hardyment is highly experienced in used media marketplaces, having
founded both the UK’s first online DVD Rental company, Webflix, and re-commerce giant
Zapper.co.uk which attracted a record offer of £250,000 investment from BBCs Dragons’
Den back in 2012.
https://youtu.be/1Og673x7ZqM
SEIS explained
https://youtu.be/Ez_GCPjCEFI
Key Points
03
Company Intentions & Apps
Swapsy is a “break-through” app-based business which aims to massively disrupt the
current used media market of console games, BluRays & DVDs – we don’t seek to change
any of the habits of this $20 Billion dollar global market, but instead align existing
second-use purchase activity with millennial mobile-focussed behaviour.
04
Value Proposition
Value Amazon Amazon CEX Swapsy CEX CEX
Matrix New Used Sell Price Trade Cash
PS4 Games
Overwatch £32 £26 £15 £12 £10 £7
Battlefield 1 £17 £17 £5 £4 £2 £1.3
Watchdogs £14 £4.3 £3 £2 £1.2 £0.7
Fifa 17 £6 £3.2 £1 £1 £0.3 £0.1
GTA 5 £18 £17 £15 £12 £10 £7
COD Black Ops £45 £41 £45 £42 £36 £32
Horizon £28 £22 £12 £9 £8 £5
Uncharted 4 £15 £11 £8 £6 £5 £3
Battlefront £11 £3 £3 £2 £1.2 £0.7
Doom £9.5 £7 £5 £4 £3 £2
Average £19.55 £15.15 £11.20 £9.40 £7.67 £5.88
Blu-Ray
Sing £7 £6 £4 £3 £1.6 £1
Moana £10 £8.5 £10 £8 £6 £4
Heat £8 £6.2 £8 £6 £5 £3
Guardians of the Galaxy £10 £8.7 £6 £4 £4 £2
Lion £5.5 £5 £4 £3 £1.6 £1
Goodfellas £7.6 £3.9 £5 £4 £3 £2
Up £7 £6.1 £3.5 £2 £1.4 £0.9
Suicide Squad £6.5 £3.1 £5 £4 £3 £2
Despicable Me £6.2 £3.5 £2.5 £2 £1 £0.6
Average £7.53 £5.67 £5.33 £4.00 £2.96 £1.83
Consumers will prefer the Swapsy system for three main reasons:-
1. It will be by far the cheapest place to purchase games online, beating Amazon Used
prices by over 40% and CEX cash trade in offers by 40%!
2. You will get over twice the value when you trade. For example with Cex you would
have to trade in THREE copies of Uncharted 4 to get sufficient credits to purchase
the same game back again! With Swapsy, you would simply need ONE such game, as
trade-ins are valued at the same price as straight purchases.
3. The convenience of beautiful mobile and tablet apps that require no more effort
than a few swishes of a finger to buy the cheapest games and movies online.
05
Market and Opportunity
The intention is to massively disrupt the global second-use media & collectibles market.
The UK Market for pre-owned games and DVDs (excluding Amazon & eBay) is estimated
at £112M and £138M respectively (Source: Kantar Worldpanel) and this is predominantly
shared by High Street ventures CEX and Game.
Amazon and eBay sales of used media (including books) is estimated to be in excess of
£1bn, again in the UK alone.
The US market is an early target and priority, and to put matters in perspective, the
biggest US retailer of new and used console games and Blu-Rays, Gamestop, has over
7,117 retail stores in over 17 countries. Their turnover is a massive $7.5 Billion.
Clearly this is a significant market, and one which is ripe for disruption via a mobile app-
driven marketplace geared specifically at both simplifying the trading experience and
beating the prices of these giants.
Naturally, music and film download and streaming services such as Netflix, iTunes and
Amazon Video have impacted sales of new physical media, but there is an increasingly
demonstrable resilience in tangible formats which, if we take Blu-Rays as an example -
have the following indefinite advantages:-
The pre-owned market is based on gamers looking to make a saving. Shoppers can be
put off by a £40 price tag, but Swapsy buyers will save an average of over 100% on new
prices. The opportunity to purchase second hand games at a reduced price is clearly a
draw for those unable to justify the expense of a brand new release.
06
Sales and Marketing
The objective of the digital marketing strategy and channel management activity will
be to drive app downloads at a sustainable and cost efficient cost per download (CPD),
whilst consistently and profitably increasing download volumes and promoting brand
awareness.
Research will primarily be executed via Facebook Audience
Insights and Google Analytics, with the aim of identifying
competitors and users interested in similar products. The
analytics team will also use audience insights from existing
data to locate similar customers based on demographic,
interests and location.
The Facebook prospecting campaign will be aimed at various personas and profiles,
and much like the app download testing, will be phased over a four-week period. This
activity will enable us to reach the most interactive and relevant users for the app, and
will identify a constant flow of new users. Whereas, the objective of the remarketing
campaign will be to target existing users and incentivise them to upload inventory or
refer friends to the app.
07
Competition and Differentiation
Music Magpie is well known for its TV advertising and retail
outlets under the ‘That’s Entertainment’ brand. Established in
2008, its revenues for 2011/12 hit £63m following a £9m raise
from private equity rm LDC, with 191% annualized growth
since inception. Their Chairman, Allan Leighton, is ex-ASDA
and Royal Mail. They have expanded into Germany and have 27
retail outlets in the UK.
Competition Analysis
CONVENIENCE
VALUE
US-Based
The post series-A strategy will incorporate spring-boarding
into the very significantly sized US market where Gamestop
holds sway with over 4,400 stores and a $7.5 Billion dollar
turnover. Their business was built on used videogames, and
still depends on it. Our app will scale well over there as it
does not seek to change habits, but instead aligns existing
second-use purchase activity with millennial mobile-
focussed behaviour.
08
Competition and Differentiation contd.
Swot Analysis
Strengths Weaknesses
• Very strong value proposition • Zero Traction
• More convenient than High St model • No physical retail presence
• No risk to customer • Low brand awareness
• Huge range • ‘Old fashioned’ formats
• Crowd-fulfillment • High customer support and refunds
• Mobile-focused • Damaged discs = low customer
• Friction-free totally viral retail satisfaction
process
• Backed by winners
• Friction-free viral retail process
Opportunities Threats
• First Mover Advantage • Copycat startups
• Future buyout by existing player • Current competitors adapting models
• Low competition due to physical • New consoles drop physical discs
media perception • Further format declines
• US market penetration possibility • Gaming of system/hacking
• Expansion into all physical products • Fraud
• Retro formats is CDs, Vinyl, Books, • Streaming services
Collectibles
• Sales on new products
09
Management
Ben Hardyment
CEO & Founder
Founded Zapper.co.uk in 2009 which is still one of the leading re-commerce sites for
DVDs, CDs, Games & Tech products. Previously founded Webfliix in 2002, the first online
DVD rental business in the UK. Customers were sold to Lovefilm in 2006 and IP was sold
to Netflix. Previous to this, Ben worked in the Film and Television Industry as a music
video and film Director.
Pete Hall
Technical Lead
Over 15 years’ experience building and managing digital products for clients such as
O2, Sony, NHS, Vodaphone and Universal. Pete worked for multiple busy South East
agencies, pushing his career from Developer to CTO. Co-founded Make Machine in 2017,
a remote development agency specialising in mobile apps, games and complex web
applications, where he acts as the Technical Lead.
10
Technology
Launch Technology Partner
A leading mobile consultancy and app development agency.
Previous clients include Island Records, Universal Music,
Warner, the V&A and NHS, and they have a deep understanding
of data, repricing, barcode scanning and E-Commerce UX
design and implementation.
Our MVP will be based around iOS and Android initially and have the following
functionality:-
11
Business Flow
SELLER BUYER
Downloads App
Scans collection
Accepts order
Receives order
Drops DVD off at shop
confirmation
Receives confirmation
DVD delivered Hermes API
of shipping
Receives notification
Account credited Hermes API
of delivery
Becomes “Seller”
12
Summary Financial Plans
Swapsy Model Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May
New Customers 100 150 200 250 250 339 460 625 848 1,151 1,562 2,120
Total Customers 100 250 450 700 950 1,289 1,750 2,375 3,223 4,374 5,936 8,056
Items Listed 30 30 30 30 30 30 30 30 30 30 30 30
New items added 3,000 4,500 6,000 7,500 7,500 10,179 13,814 18,747 25,443 34,529 46,861 63,598
Total items 3,000 7,500 13,500 21,000 28,500 38,679 52,492 71,240 96,682 131,212 178,073 241,671
% sold each month 20.0% 20.0% 20.0% 20.0% 20.0% 20.0% 20.0% 20.0% 20.0% 20.0% 20.0% 20.0%
Sold per customer/month 6.0 6.0 6.0 6.60 6.0 6.0 6.0 6.0 6.0 6.0 6.0 6.0
Items sold 600 1,500 2,700 4,200 5,700 7,736 10,498 14,248 19,336 26,242 35,615 48,334
Average sale price 7 7 7 7 7 7 7 7 7 7 7 7
Cash input 4,200 10,500 18,900 29,400 39,900 54,150 73,489 99,735 135,355 183,696 249,302 338,339 1,236,968
Commision 10% 10% 10% 10% 10% 10% 10% 10% 10% 10% 10% 10%
Sales commisions 420 1,050 1,890 2,940 3,990 5,415 7,349 9,974 13,536 18,370 24,930 33,834 123,697
Gross Profit 420 1,050 1,890 2,940 3,990 5,415 7,349 9,974 13,536 18,370 24,930 33,834 123,697
Travel 500 500 500 500 500 500 500 500 500 500 500 500 6,000
Wages 3,500 3,500 3,500 3,500 3,500 3,500 3,500 3,500 3,500 3,500 3,500 3,500 42,000
Customer support 90 225 405 630 855 1,160 1,575 2,137 2,900 3,936 5,342 7,250 26,506
Rent 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 12,000
Tech 1,600 1,600 1,600 1,600 1,600 1,600 1,600 1,600 1,600 1,600 1,600 1,600 19,200
Phone 250 250 250 250 250 250 250 250 250 250 250 250 3,000
Advertising 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 12,000
Cost of viral promotion 1,000 1,500 2,000 2,500 2,500 3,393 4,605 6,249 8,481 11,510 15,620
Interest 100 100 100 100 100 100 100 100 100 100 100 100 1,200
Financial Charges 100 100 100 100 100 100 100 100 100 100 100 100 1,200
Accountancy, Legal 250 250 250 250 250 250 250 250 250 250 250 250 3,000
Depreciation 50 50 50 50 50 50 50 50 50 50 50 50 600
Total Costs 8,440 9,575 10,255 10,980 11,705 12,010 13,318 15,092 17,500 20,767 25,202 31,221 186,064
Profit/Loss (8,020) (8,525) (8,365) (8,040) (7,715) (6,595) (5,969) (5,118) (3,964) (2,398) (272) 2,613 (62,367)
Cum Profit/Loss (8,020) (16,545) (24,910) (32,950) (40,665) (47,260) (53,229) (58,347) (62,311) (64,709) (64,981) (62,367)
Amount cashed % 70% 70% 70% 70% 70% 70% 70% 70% 70% 70% 70% 70%
Amount cashed £ (2,674) 2,452 6,394 12,395 17,572 26,260 36,761 51,528 71,363 98,364 134,976
Balance remaining 4,620 (1,146) 1,051 2,740 5,312 7,531 11,254 15,755 22,083 30,584 42,156 57,847
Cashflow (21 day cycle) (3,820) 14,224 18,338 25,946 31,495 41,993 54,579 72,948 97,363 130,703 175,868 237,197
ACTUAL BALANCE 3,503 9,134 17,706 25,102 37,514 52,515 73,611 101,947 140,520 192,822 263,823
Balance per customer average £19.01 £25.30 £30.29 £31.42 £34.10 £35.01 £36.00 £36.63 £37.13 £37.48 £37.75
KPIs
Cost of Viral Promotion 10
Items listed per customer 30
% sold each month 20%
Amount cashed 70%
Commision 12%
Average Sale Price 7
13
Summary Financial Plans cont’d
Notes to Financials
• Revenues are driven by average number of purchases per customer per month
• Customers will pay a postage charge of £1 per order.
• Assumes significant active trading and ongoing repeat custom.Margins are driven by
cash sales via ‘Stripe’ & Paypal mobile payment gateways
• SG&A is driven predominantly by sales and marketing expenditure along with
headcount costs linked to the growth of the business
• Capex is linked to additional headcount, and expansion of IT infrastructure.
• Cash balance includes new money from this funding round during Q1 2019, excluding
£40,000 cost of developing launch MVP
• The company anticipates a further funding round during 2019 in order to accelerate
the growth potential both in the UK and internationally.
14
Funding & Use of Funds
The company has been funded to date by personal funds from the founder.
The funds received from this round will be used for working capital to develop the
business and specifically:
In 2019 we anticipate a Seed Round of £750,000 in order to further market and develop
the business including launching a fully functional bespoke responsive eCommerce
platform.
The company has pre-approval in respect of this pre-seed round qualifying for tax
relief under SEIS regulations, which allows for investors to claim income-tax rebates
and capital-gains exemptions under certain conditions. The following link explains it in
simple terms:-
https://www.youtube.com/watch?v=Ez_GCPjCEFI
Shareholder Protections
The shareholders agreement will include terms limiting decisions that may be made
without recourse to the board and to the shareholders.
Investors will receive regular progress reports and shareholder presentations.
15
Disclaimer
The content of this document in respect of Swapsy (the “Company”) and the information contained within it (together the
“Investment Memorandum” or “IM”) have been prepared by the Company.
This investment opportunity is not made available or offered to the public and is not directed at or offered to persons
located in the United States, Canada or Japan. Any person resident outside the United Kingdom who wishes to view
these materials must first satisfy themselves that they are not subject to any local requirements that prohibit or restrict
access and must not access the page or apply to invest unless authorised, eligible and lawful to do so.
This document has been communicated by the Swapsy Founder and his associate(s) on the basis of such recipients’
status as either (i) self-certified ‘high net worth investor’, (ii) certified ‘sophisticated investor’, (iii) self-certified as a
‘sophisticated investor’ or (iv) certified as a ‘restricted investor’, in each case in accordance with the FCA’s Conduct of
Business Sourcebook Chapter 4.7. Potential investors are encouraged to make all necessary enquiries of their own, and
direct questions to the Founder such that they are satisfied that they are happy to make an investment before they do so.
If you are not permitted to view materials on this webpage or are in any doubt as to whether you are permitted to view
these materials you may not apply to purchase shares, please close this document. This IM page and any marketing
does not constitute a recommendation by the Company or any other party to sell or buy shares in the Company.
By viewing the investment opportunity, you certify that you are legally entitled to view such investment opportunities, are
an authorised investor and you agree to all applicable terms and conditions including this disclaimer.
Any person who does not qualify must not view the IM, must return the IM to the Company immediately and should not
read or act upon any of the information contained within it.
No public offer in any jurisdiction is being made by the IM. The IM is primarily intended for release in the United Kingdom
and does not constitute an offer, or the solicitation of an offer, in relation to shares in any jurisdiction in which such offer
or solicitation is unlawful.
GENERAL
The IM does not purport to be all-inclusive or necessarily to contain all the information that a prospective investor
may desire in investigating the Company, and may be subject to updating, withdrawal, revision or amendment. No
representation or warranty, express or implied, is or will be given by the Company, their advisers or any of their
respective directors, shareholders, partners or employees as to the accuracy or completeness of the IM or the
information or opinions contained therein.
Any financial projections given are illustrative only and none of the projections or assumptions should be taken as
promises on the part of the Company nor should they be taken as implying any indication, assurance or guarantee that
those assumptions are correct or exhaustive.
The IM contains forward-looking statements. These statements relate to, amongst other things, the Company’s future
prospects, developments and business strategies. Forward-looking statements are identified by their use of terms and
phrases such as “believe”, “could”, “envisage”, “estimate”, “intend”, “may”, “plan”, “will” or the negative of those, variations
or comparable expressions, including references to assumptions.
The forward-looking statements in this IM are based on current expectations and are subject to risks and uncertainties
that could cause actual results to differ materially from those expressed or implied by those statements. If one or more
of these risks or uncertainties materialises, or if underlying assumptions prove incorrect, the Company’s actual results
may vary materially from those expected, estimated or projected. Given these risks and uncertainties, potential investors
should not place any reliance on forward looking statements. These forward-looking statements are made only as at the
date of the IM.
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any recipient of the IM and the Company and their respective directors, shareholders, employees, advisers
and/or representatives will remain subject to contract. Any person who invests in the Company at any time
must comply with all applicable laws and regulations in force in any jurisdiction in which they acquire, offer or
sell shares and must obtain any consent, approval or permission required in respect of any such transaction
under the laws and regulations in force in any jurisdiction to which they are subject or in which any such
transaction takes place or in which they possess the IM. Neither the Company, nor any of their respective
directors, partners, representatives, agents, consultants or employees shall have any responsibility for any
such matters.
The distribution of the IM in certain jurisdictions other than the United Kingdom may be restricted by law
and therefore persons accessing the IM into whose possession the IM documents come should inform
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the requirements of the Act.
The Company accepts responsibility for the information contained in this IM. To the best of the knowledge
and belief of the Company (who has taken all reasonable care to ensure that such is the case) the
information contained in this IM is in accordance with the facts and there are no other facts the omission of
which would affect the validity of such information.
RISK WARNING
Potential investors should be aware of the risks associated with an investment in the Company especially at
an early stage in its development and should ensure that they have read and understood this Risk Warning
before continuing. If any potential investors are in any doubt regarding the contents of any IM, they must
consult their own professional financial advisers.
Investment in the Company carries substantial risk and may involve special risks that could lead to a loss
of all or a substantial amount of such investment. Unless prospective applicants for shares fully understand
and accept the nature of the Company and the potential risks inherent in the Company they should not invest
in the Company. A prospective investor should consider carefully whether an investment in the Company is
suitable for themselves in the light of their personal circumstances, the economic climate and the financial
resources available to them. There can be no assurance that the Company’s objectives in respect to any
of its funds will be achieved and investment results may vary substantially over time. As such, an investor’s
capital may be at risk.
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