MARKET RESEARCH FOR

14. IS THERE A “HPCL RETAIL OUTLET” IN YOUR VICINITY?

“Hindustan Petroleum Corporation
i. YES
Limited LOYALTY PROGRAM” ii. NO
QUESTIONNAIRE 15. WHICH PETROLEUM PRODUCT DO YOU PREFER?
v. MS
1. NAME:_____________________________________
vi. POWER
2. AGE:______________________________________
vii. HSD
3. GENDER:___________________________________
viii. TURBOJET
4. LOCATION:_________________________________
16. ARE YOU AWARE ABOUT “HPCL LOYALTY PROGRAM”?
5. YOU ARE A:
i. YES
i. STUDENT
ii. NO
ii. WORKER
17. ARE YOU AWARE ABOUT SEGMENTS OF “HPCL LOYALTY
iii. BUSINESS MAN
PROGRAM”?
iv. OTHER(Kindly specify)__________________
i. YES
6. ARE YOU A DAILY COMMUTER?
ii. NO
i. YES
18. HOW DID YOU LEARN ABOUT “HPCL LOYALTY
ii. NO
PROGRAM”?
7. DO YOU OWN MORE THAN ONE VEHICLE:
i. FRIENDS
i. YES
ii. FAMILY
ii. NO
iii. COLLEAGUE
8. ARE YOU A:
iv. ADVERTISEMENT
i. DEBIT CARD HOLDER
v. OTHER(Kindly specify)_______________________
ii. CREDIT CARD HOLDER
19. DO YOU KNOW ABOUT BENEFITS & REWARDS OF “HPCL
9. DO YOU USE ONLINE PAYMENT METHODS?
LOYALTY PROGRAM”?
i. YES
i. YES
ii. NO
ii. NO
10. WHAT ONLINE PAYMENT METHODS DO YOU USE?
20. DO YOU USE “HP RE-FUEL APP” FOR TRANSACTIONS AT
i. PAYTM
“HPCL RETAIL OUTLET”?
ii. PHONEPE
i. YES
iii. UPI
ii. NO
iv. GOOGLE PAY/TEZ
21. ARE YOU A “HPCL LOYALTY PROGRAM” CUSTOMER?
v. OTHER(Kindly specify)__________________
i. YES
11. HOW OFTEN DO YOU GET YOUR VEHICLE
ii. NO
REFUELLED IN A WEEK?
FOR “HPCL LOYALTY PROGRAM” CUSTOMERS:
i. x1
22. ARE YOU A:
ii. x2
i. PERSONAL VEHICLE OWNER
iii. x3
ii. CORPORATE
iv. 5+
iii. COMMERCIAL VEHICLE OWNERS/CORPORATES
v. FULL TANK
iv. OTHER___________________________________
12. DO YOU PREFER A RETAIL OUTLET WITHIN REACH OR A
23. HOW WOULD YOU LIKE TO RATE “HPCL LOYALTY
PARTICULAR BRAND?
PROGRAM” ON A SCALE OF “1-10”?
i. WITHIN REACH
_______________________________________________
ii. A PARTICULAR BRAND
24. WOULD YOU LIKE TO RECOMMEND “HPCL LOYALTY
(Kindly specify)____________________________
PROGRAM” TO FAMILY, FRIENDS OR COLLEAGUES?
13. WHICH PARTICULAR COMPANY DO YOU PREFER?
i. YES
i. HPCL
ii. NO
ii. BPCL
25. ANY SUGGESTIONS FOR IMPROVING “HPCL LOYALTY
iii. IOCL
PROGRAM”______________________________________
iv. OTHER____________________________
_______________________________________________
( fill it, click it & whatsapp it: 09554623300 ) _______________________________________________