(For Epucerevrl Pyrroses OnLy
TEACHING DIAGNOSTIC AND
CLINICAL INTERVIEWING
Bonnie A. Rudolph, Ph.D,
his chapter describes a method of teaching assessment interviewing, based
on twenty years of experience condmcting and teaching such interviews. It
describes the history, training contests and contents, and a metatheoretieal
model of teacbing diagnostic interviewing, The chapter also proposes a format
of training and describes six diagnostic interviewing competencies
Diagnostic interviewing is one of the most frequently practiced profe
sional mental health activities. Counselors, psychologists, social workers, psychi
atric nurses, and psychiatrists all utilize the fiest clinical interview to assess client
needs and problems, identify strengths and weaknesses, suggest diagnoses, make
referrals, plan treatment, form relationships, and make other interventions, St=
dents from these professions are trained in the clinical interview using a variety
of methods based on differing philosophical, pedagogical, and therapeutic ori-
entations (Boorzin & Ruggil, 1988; Garb, 1989). Furthermore, there has been
insufficient study of the processes of the first clinical interview and its outcomes
(Rudolph et al., 1993). A review of the literature on evaluating, the diagnostic
nelson et al, (1998) recommenced some strat
gies to strengthen
interview by
first interview investigations. The thrust of this chapter, however, is to hefp teach
students clinical interviewing,
To serve a diverse audience of trainers and trainces, a generic modet that
applies to different educational settings and theoretical orientations ix offered
This model uses the concepts of goals, tasks, and bond suggested by Bordin
(1979) as well as a developmental (phases) view of the assessment interview and
training (Laolph, 2004). 8 fandamental premise of die madet is chat given he
variety of clients, assessment approaches, contexts, and purposes of clinical in=
terviews, students should learit (0 utilize « discerning Aexibility, an abiding re
spect for the person, and an appreciation for the many factors that influence the
outcome of his firse awessment interview: Below, relevant history, a Contest of
training, and the diversity of content of diagnostic interviewing are introduced4 Chapter 1
HISTORICAL INFLUENCES
Most training Iiterature, the bulk of which comes from counseling psychology,
has focused on intervention rather than assessment and has gradually moved
over the past twenty-five years from an ill-defined and unstructured to a more
clearly delineated approach (Baker & Daniels, 1989). Rogers (1957), Carkhoff
(1969), and ethers popularized a didactic and experiential approach to training,
intervention skills; however, within this person-centered approach, assessment
training was not emphasized. Ivy (1971) further systensatized interview training
with his nticrocounseling program, as did Hill (1986) with her response-mode
categories. In addition, the move to “manualized” therapies within clinical psy-
chology and psychiatry has made training more systematic within specific ther-
apeutic approaches (e.g., Klerman et al., 1984; Serupp & Binder, 1984). Within
mental health fields, efforts to identify professional comperencies have also sup-
ported greater delineation of educational/training outcomes (Bourg et al.,
1987; Coursey et al., 2000). However, with a few exceptions (Rosenberg, 1999;
Bogels et al., 1995; Spitzer & Williams, 1986), the training literature on assess-
ment interviewing has lagged behind this trend to greater specificity. Hence,
trainers of the clinical and diagnostic interview have had to apply general ther-
apy training principles as wells as concepts from their specific therapy ap-
proaches, many of which are untested or unsupported, when teaching the as
sessmient interview. Acknowledging the variety in theories of therapy,
professional associations have suggested broad ability categories such as knowl-
edge, skills, and attitudes (American Psychological Association, APA, 1998;
American Counseling Association, 1995). However, the specification of these
categories is left to each theoretical school or training program. Most recently,
APA (2002) has moved to use the terms knowledge, skills, and competencies.
Responding to these trends and recognizing the need to document training
outcomes, one professional psychology program faculty in the mid-'90s focused
on evaluating the assessment competency within its trainees (Rudolph et al.,
1998). Over several years, the faculty developed a set of inventories to measure
this competency, That process led to the identification of and agreement upon
“floor-level” criteria for determining competency in assessment/diagnostic inter
viewing that could apply to the various therapeutic approaches of faculty and stu-
dents, as well as to the range of clients and contexts where trainees were situated.
Such agreement is noteworthy given the number of faculty (n = 32) and the di-
verse therapy orientations they espoused. These criteria are:
To structure the interv
To forge a working alliance
To facilitate interviewee participation and disclosure
To collect data and pursue the inquiry
To conduct the interview professionally
ww
een
ae‘Teaching Dieguostic and Clinical imerviewing 5
These and subsequent activities resulted in the development of the generic clin-
ical interviewing teaching model described in this chapter
TRAINING CONTEXT AND CONTENT
As this chapter is designed to serve trainers of various professional disciplines,
some basic assumptions concerning the training context should be noted. My
first assumption is that the training is occurring within an organized curricu-
jum and program of study with an articulated training mission. The second as
sumption is that the trainees have at least a college education and are pursuing
graduate studies with high motivation to provide good clinical/counseling ser~
vices. The third assumption is that the learning outcomes of the training in
clinical/diagnostic interviewing are clarified for students before training be-
gins. That is, students should know the expected educational outcomes of sc
cessfully completing the training. The final assumption is that the trainer is an
experienced assessnient interviewer who is open to continuous learning, com-
mitted to self-reflection and collaborative learning processes, and operating
within an adequately supportive educational environment. Faculty and stu-
dents interacting in contexts where chese assumptions are not met are encour
aged to consider their situations and advocate for better training to best utilize
his chapter.
Obviously, explicating assumptions about the qualities of the training con-
text is an easier task than clarifying the “content” of what is taught concerning
dinical interviewing. Different theories of therapy require specialized “knowl-
edge bases” and suggest different assessment interview tasks, processes, antd skits.
Some models emphasize inquiry, others listening and sensitive reflection, yet
others decision making and problem identification. The chapters that follow in
this text explicate approaches of different therapeutic orientation toward the
concent and process of the clinical or diagnostic interview, while the beginning
of this chapter describes a generic approach to teaching clinical interviewing
Although metatheoretical, the following model contains certain values and con-
tent thar may be more or less compatible with different theoretical and peda
gogic orientations, Thus I recommend the reader “keep the meat and throw oue
the bones” in applying the model to his or her own unique training situation,
A MODEL OF TEACHING CLINICAL OR
DIAGNOSTIC INTERVIEWING
The purpose of the model is to create a training environment in which all the
participants learn, experiment, self-reflect, and collaborate inn waique ways to
achieve assessment-interviewing competence, The three concepts of goals,