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Organizational Behavior and Human Decision Processes 98 (2005) 179–194

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The role of desires in sequential impulsive choices 夽


Utpal M. Dholakia a,¤, Mahesh Gopinath b, Richard P. Bagozzi c
a
Rice University, Jesse H. Jones Graduate School of Management, 6100 Main Street, Houston, TX, USA
b
Old Dominion University, USA
c
University of Michigan, USA

Received 1 May 2003


Available online 1 August 2005

Abstract

The present research provides evidence for a sequential mitigation eVect, which is the phenomenon that participation in a prior
impulsive choice task signiWcantly reduces the decision maker’s likelihood of choosing impulsively in a subsequent task. The results
of Wve experiments: (a) provide evidence for the Sequential Mitigation EVect using diVerent study materials and contexts (Experi-
ments 1–3), (b) show that prior impulsive (as opposed to non-impulsive) choice is required for the eVect to occur (Experiment 4), and
(c) Wnd that the decision maker’s chronic sensitivity to positive and negative outcomes moderates the eVect (Experiment 5). The
results support the notion that desire for impulsive options functions as a limited motivational resource, and being consumed in the
Wrst task, is experienced to a lesser extent in the second task. The sequential mitigation eVect may be characterized as a motivational
contextual inXuence on decision making, complementing existing research showing that cognitive context eVects inXuence sequential
choices.
 2005 Elsevier Inc. All rights reserved.

Keywords: Sequential decision making; Impulsive choice; Desire; Motivation and decision making

In many everyday activities, decision makers make For instance, a large body of research on contextual
sequential choices, where one choice follows another. eVects in decision making shows that information used
For instance, a shopper may choose diVerent products in in a prior choice task inXuences such aspects of a subse-
sequence during a trip to the mall or a web site. A man- quent choice as which attributes are used, how they are
ager, whose activities are often “characterized by brev- weighted, and which option is chosen by the decision
ity, variety, and discontinuity” (Mintzberg, 1975, p. 50), maker (e.g., Dhar & Simonson, 1999; Drolet, 2002;
may make decisions regarding many diVerent projects Simonson & Tversky, 1992). The criteria and processes
one after the other. And an oYce-worker may plan dis- studied in this research are largely cognitive.
tinct activities on Friday to occupy his or her weekend. However, in many cases, such choices also engage, and
Quite a lot is known regarding how prior choices inXu- are inXuenced by, motivational variables. For instance,
ence subsequent ones during sequential decision making. consider an individual making sequential decisions when
visiting a mall or a web site. Such an individual may

We thank Sangwon Lee, R. Sukumar, Sudhakar Vissa, and the encounter many tempting options one(s) after another,
folks at MindSearch for their help with data collection, Itamar Simon- and may have to make decisions regarding what to buy
son and Partha Krishnamurthy for their helpful comments, and Scott and where to surf next, respectively, each time. As numer-
Baggett for his suggestions regarding data analysis. We are grateful to ous studies have shown (Lejoyeux, Adés, Tassain, & Sol-
the associate editor and three reviewers for helping to clarify and
strengthen the contribution of this research.
omon, 1996; Rook, 1987; Rook & Fisher, 1995), many
*
Corresponding author. Fax: +1 713 348 6331. sequential choices can be characterized as impulsive in
E-mail address: dholakia@rice.edu (U.M. Dholakia). the sense that the person considers and chooses option(s)

0749-5978/$ - see front matter  2005 Elsevier Inc. All rights reserved.
doi:10.1016/j.obhdp.2005.05.003
180 U.M. Dholakia et al. / Organizational Behavior and Human Decision Processes 98 (2005) 179–194

that he/she had not planned on choosing beforehand or Carver & Scheier, 1998; Naylor, Pritchard, & Ilgen,
one that he/she would not usually choose. Such choices 1980), limited resource models of motivational strength
often stem from the experience of a sudden and intense (e.g., Kanfer & Ackerman, 1989), as well as recent
desire for such option(s) by the decision maker (Loewen- research on how self-control functions (e.g., Muraven &
stein, 1996; O’Donoghue & Rabin, 2000). Baumeister, 2000), we conceptualize desire for impulsive
In this research, our interest is in studying how subse- options to be a limited motivational resource of the deci-
quent impulsive choices are inXuenced by prior ones, sion maker. We suggest that participation in a prior
when such choices are driven by desires. SpeciWcally, we impulsive choice may consume it, leading to its deple-
hypothesize that decision makers will become less likely tion. As a result, the decision maker may experience
to choose an impulsive option on account of having par- lesser desire for impulsive option(s) in the subsequent
ticipated in a prior impulsive choice task. We refer to this choice, leading to the SME’s occurrence. We test this
inXuence as the Sequential Mitigation EVect (SME). In proposition in the present research by examining respon-
the Wrst three experiments reported here, we provide evi- dents’ expressed desire levels for impulsive options in the
dence for the SME using diVerent study materials and in prior and later choice tasks. Across diVerent contexts
diVerent contexts involving sequential impulsive choices. and experimental materials, our Wndings reveal a signiW-
In the fourth experiment, we verify that participation in cant decrement in desire level from the Wrst to the second
prior impulsive (as opposed to non-impulsive) choice impulsive choice for participants (see Table 1 for a sum-
tasks is required for the SME to occur. This Wnding sup- mary of the results).
ports our proposition that the SME may have a motiva- Furthermore, in Experiment 5, we consider the mod-
tional basis. erating role of the decision maker’s chronic sensitivity
We also seek to understand why the SME occurs. to either positive or negative outcomes (e.g., Higgins,
Drawing upon motivational theories of behavior (e.g, 1999). Our goals are: (1) to explore one particular way of

Table 1
Summary of results, Experiments 1–5
Experiment Second (focal) Two-choices participants Single-choice
scenario participants
Desire in Wrst Desire in second % expressing lower desire in
Desire in focal
choice (focal) choice second choice
choice
A: Level of expressed desire
1 Gourmet sandwich 5.08 4.14a,¤¤¤ 72.6b 4.70c,¤
2d Cheesecake — — — —
3 Charity 5.00 3.82a,¤¤¤ 72.2b 4.20c,¤¤¤
4 Sweater 5.71 4.37a,e,¤¤¤ 82.9b,e 5.70c,¤¤¤
5d Cheesecake and sweater — — — —

Experiment Second (focal) Two-choices participants Single-choice


scenario Impulsiveness of Impulsiveness of % choosing less impulsively participants
Wrst choice second (focal) choice in second choice Impulsiveness of
focal choice
B: Impulsiveness of choice
1 Gourmet sandwichf 64.9 44.54a,¤¤¤ 74. 2b 58.0c,¤¤
2 Cheesecakeg 2.92 2.51h 76.9b 3.08c,¤¤
3 Charityf 72.5 52.0a,¤¤¤ 73. 3b 60.3c,¤
4 Sweaterf 78.9 51.9a,e,¤¤¤ 77.1b,e 78.6c,¤¤¤
5 Cheesecakeg,i 2.71 2.45j 63.9b 3.05c,¤¤
Sweaterg,i 3.06 2.26a,¤¤ 71.6b 2.89c,¤¤
a
SigniWcantly lower than Wrst choice.
b
SigniWcantly greater than 50%.
c
SigniWcantly higher than second (focal) choice of two-choices participants.
d
Participants’ desire was not measured in this Experiment.
e
Third scenario results are provided here, results for the second scenario were similar (see text for detailed discussion).
f
Impulsive choice measured using 100-point likelihood scale.
g
Impulsive choice measured using Wve-point behavioral options scale.
h
Lower than Wrst choice at p D .07 level of signiWcance.
i
Only negative outcome sensitivity participants included.
j
Lower than Wrst choice at p D .11 level of signiWcance.
¤
p < .05.
¤¤
p < .01.
¤¤¤
p < .001.
U.M. Dholakia et al. / Organizational Behavior and Human Decision Processes 98 (2005) 179–194 181

mitigating the SME’s occurrence and (2) to obtain fur- 150 g or $7.00 for 210 g) will result in a greater choice of
ther evidence for our proposition that the SME has a the alternative with more cheese (i.e., the $7.00 for 210 g
motivational basis. Drawing upon research on the deci- alternative). In contrast, if a Wrst choice establishes a rel-
sion maker’s self-regulatory focus (e.g., Crowe & Hig- atively low cost for the purchase of additional cheese
gins, 1997; Freitas, Liberman, Salovey, & Higgins, 2002), ($7.50 for 300 g or $8.50 for 500 g), the same second
we reasoned that a greater sensitivity to positive out- choice ($5.00 for 150 g or $7.00 for 210 g) will result in a
comes, marked by heightened appetitive motivation greater choice of the alternative with less cheese (i.e., the
(Carver & White, 1994), should counteract the depletion $5.00 for 150 g alternative). As such, the second choice is
of desire in the Wrst task for decision makers. As a result, systematically inXuenced by the trade-oV value between
he/she should be more likely to choose the impulsive attributes established by the Wrst choice. This eVect usu-
option in the second task, leading to attenuation of the ally applies to sequential choices within the same cate-
SME. Such an eVect is not expected for those with a neg- gory of objects.
ative outcome sensitivity who have a heightened aversive Other research studying sequential complementary
motivation. For such individuals, the SME should be choices—i.e., choices involving objects in related catego-
persistent. ries—has shown that such choices may be susceptible to
From a theoretical standpoint, our Wndings comple- either highlighting or balancing eVects, depending on
ment existing judgment and decision making research how the overall task is framed by the decision maker
examining cognitive contextual inXuences by providing (Dhar & Simonson, 1999). When the decision maker
evidence for a motivational contextual inXuence on frames the task as a trade oV between a goal (such as
sequential decision making. The Wndings also contribute enjoyment) and a resource (such as money), he/she is
to a better understanding of how motivational variables, susceptible to the highlighting eVect, where a subsequent
speciWcally desires (Loewenstein, 1996), inXuence impul- choice is made using the same criteria as the prior choice.
sive choices of individuals. Finally, our work contributes For instance, in a trade-oV decision frame, if an individ-
to the growing literature on how decision makers regu- ual selects a tasty and expensive entrée in a restaurant,
late their choices and actions (e.g., Muraven & Baumei- he will be more likely to select a tasty and expensive des-
ster, 2000; Muraven & Slessareva, 2003), by providing sert afterward, for the sake of having a memorable meal.
evidence that the desire for impulsive options seems to In this case, the decision maker’s goal, to maximize
function as a limited motivational resource of the deci- enjoyment, drives the later choice once it is used in mak-
sion maker, and by studying sequential decisions ing a prior choice.
wherein choices are driven by desires. In contrast, when decision makers frame their task
as involving the attainment of two opposing goals
(such as pleasure and thrift), they are susceptible to the
Theoretical overview balancing eVect. Here, the decision maker uses oppos-
ing criteria when making the second choice, relative to
Cognitive contextual inXuences on sequential decision those used for the Wrst choice, to achieve both goals.
making As an example, in the opposing goal attainment frame,
the choice of an expensive tasty entrée in a restaurant
In studying how a prior choice inXuences subsequent is more likely to be followed by the selection of a
choice, research has shown that decision makers are sus- cheaper less-tasty dessert to balance the attainment of
ceptible to Background Context EVects (BCEs), whereby both the pleasure and the thrift goals by the decision
the trade-oV values between attributes in an earlier maker.
choice serve as a frame of reference (i.e., the “Back- More recently, in studying sequential choices in diVer-
ground Context”) for trade-oV values in later choice ent categories, Drolet (2002) demonstrated that the pro-
tasks, and inXuence these choices systematically. Mark- cesses by which decisions are made, speciWcally the decision
edly, high or low prior trade-oV values between salient rules used, are also subject to contingency. In her research,
attributes in the earlier option set can lead to the system- decision makers tended to vary the decision rules that they
atic selection of one or the other alternative from the used from one choice to the next. For instance, if partici-
later option set, resulting in occurrence of the BCE (Loe- pants had selected a lower priced option in an earlier
wenstein & Prelec, 1993; Simonson & Tversky, 1992; see choice, they tended to choose an option with a higher
also Priester, Dholakia, & Fleming, 2004). price in the later choice. These changes were ascribed to
Consider a decision maker who is deciding how much “inherent rule variability,” meaning that decision makers
pre-packaged cheese to buy at the supermarket. Accord- favored a change in the decision rules that they used, sim-
ing to the BCE, if a Wrst choice establishes a relatively ply for the sake of variety.
high cost for the purchase of additional cheese ($3.50 for A common thread running through these analyses of
100 g or $4.50 for 120 g), a second choice in which pur- prior choice inXuences on later choices is the use of an
chase of additional cheese is not as expensive ($5.00 for information processing perspective, reliant on the role
182 U.M. Dholakia et al. / Organizational Behavior and Human Decision Processes 98 (2005) 179–194

and function of prior option attributes (e.g., Simonson & store to buy bread may end up choosing chocolate cake
Tversky, 1992), the manner in which the task is framed instead. A person who usually donates to UNICEF
(e.g., Dhar & Simonson, 1999) or prior decision rules every year may elect to give to the Humane Society
(Drolet, 2002) in causing these eVects. Indeed, for this instead, impelled by an unexpected solicitation. In such
reason, such inXuences are cognitive contextual inXuences cases, the decision maker may be said to choose an impul-
on sequential decision making. sive option.
Furthermore, in contrast to choices involving actions, The choice of impulsive options is especially relevant
researchers have also examined how prior inactions can for tasks where there is a gap of time between the initial
inXuence subsequent choices within the same object cat- decision making process and the decision’s enactment by
egory (Arkes, Kung, & Hutzel, 2002; Butler & High- the individual (e.g., Bagozzi, Dholakia, & Basuroy,
house, 2000; Tykocinski, Pittman, & Tuttle, 1995). This 2003). In these cases, other unconsidered and/or tempt-
research has found evidence of inaction inertia—the phe- ing option(s) may become known at or before the time
nomenon that when decision makers forgo an initial of decision enactment, impelling the decision maker to
attractive opportunity to act, such as to sign up for a fre- deviate from acting according to plan. What impels such
quent Xyer program, to buy a ski-lift ticket or a pair of a deviation is the experience of desire for the new
shoes at a discount, etc., they tend to decline a signiW- option(s).
cantly less attractive action opportunity subsequently, Desires have been characterized as “urges,” “crav-
choosing not to act even when such an option has a net ings,” “hot Xashes,” etc., by psychologists (e.g., Loewen-
positive value. The process underlying this eVect is the stein, 1996; Rook, 1987; Rook & Fisher, 1995).
avoidance of anticipated counterfactual regret by the Ontologically, desires: (1) are subjective, (2) have a Wrst
decision maker (Tykocinski & Pittman, 1998), suggest- person ontology, i.e., they exist only when experienced by
ing that this is a motivational contextual inXuence on a person, (3) lead to behavioral intentions since they are
sequential decision making. directed toward the object(s) and action(s) involving the
In contrast to the studies reviewed here, in the present object(s),1 and (4) are motivating in the sense that they
research, we study sequential decisions where the deci- lead to behavior (Bagozzi et al., 2003; Lejoyeux et al.,
sion maker has the opportunity to choose impulsively 1996; Loewenstein, 1996; Searle, 2004). Additionally, in
each time from diVerent categories, with desires for the the present research, we study desires for impulsive
impulsive option(s) dictating choice. option(s) that: (5) arise from the decision maker’s con-
scious exposure to the new, impulsive option(s), (6)
Conceptualization of impulsive choices and desires impel the decision maker to act with respect to the
option(s) within a short window of time, and (7) discour-
Before explaining the sequential mitigation eVect, it is age consideration of potential negative consequences
useful to elaborate on what we mean by impulsive from choosing the impulsive option(s) (Dholakia, 2000;
choices. We distinguish between “impulsive behavior,” Lejoyeux et al., 1996; Loewenstein, 1996).
as deWned by psychologists more generally, and “choos- The experience of desires for impulsive options is
ing an impulsive option,” which is of greater relevance to quite common in every day decision making, as when
judgment and decision making research. As a behavioral shoppers prepare an actual or mental list of items to buy
tendency, psychologists have long viewed impulsive at the supermarket beforehand, but are then confronted
behavior as actions stemming from an inclination to with dozens of unconsidered options upon actually visit-
behave reXexively and without deliberation (e.g., Lejo- ing the store, or when managers begin a meeting with a
yeux et al., 1996; Murray, 1938). A student may impul- planned discussion agenda, but some tangential issue
sively skip class, or a manager may impulsively Wre a comes up during its course and is discussed instead. This
subordinate, according to this deWnition. Building on conceptualization of impulsive choice also applies to sit-
this idea, the decision making process itself can be uations, where the selection of a particular option at the
“impulsive,” when the decision maker chooses an alter- time of implementation has become habitual for the
native “spontaneously, unreXectively, immediately, and decision maker as in the charity example above, or as
kinetically” (Rook & Fisher, 1995, p. 306), without going when many people go to the same vacation destination
through a deliberate thought process, and weighting his every summer, eat lunch at the same coVee shop every
or her options carefully. day, etc.
Following from such a process, an option chosen by Such a conceptualization of impulsive choice empha-
the decision maker may also be deWned as impulsive. In sizes decision implementation, i.e., which option is actu-
this sense, an impulsive choice means that the option ally chosen at the time of enacting the decision, rather
actually chosen deviates from the one that the decision
maker had planned on choosing beforehand, or one that 1
It is worth noting that in some cases, desires may be counterinten-
he/she usually chooses (Dholakia, 2000; Rook & Fisher, tional, i.e., they may conXict with other active and important goals,
1995). For instance, a shopper who has gone to a grocery plans, and/or habits of the decision maker (e.g., Loewenstein, 1996).
U.M. Dholakia et al. / Organizational Behavior and Human Decision Processes 98 (2005) 179–194 183

than the decision making process that precedes choice, impulsively, i.e., selecting an impulsive option. We refer
and is consistent with how many every day decisions are to this inXuence as the “Sequential Mitigation EVect”
made and enacted (e.g., Bagozzi et al., 2003). This view (SME).
also Wts with conceptualizations of time-inconsistent In explaining occurrence of the SME, we propose that
preferences which show that an option chosen deliber- desire for impulsive options may function as a limited
ately beforehand is often abandoned afterward in favor motivational resource of the decision maker and get con-
of another, in our terminology, impulsive option, at a sumed upon being experienced by the person. Such a
later point in time (Hoch & Loewenstein, 1991; view of desire as a limited resource or energy reserve is
O’Donoghue & Rabin, 2000). The decision maker’s similar to the notions of motivation (e.g., Kanfer & Ack-
actual impulsive choice, i.e., whether the person chooses erman, 1989), willpower (e.g., Mischel, 1996), the sexual
an impulsive option or not when given the opportunity drive (e.g., Singer & Toates, 1987), and self-control (e.g.,
to do so, is Wrst key dependent variable in the present Muraven & Baumeister, 2000). This view is congenial
research. Since this choice is driven by desire, desire for with several psychological perspectives and lines of
the impulsive option(s) is the second important depen- research.
dent variable in our analyses. For example, in their theory of behavior in organi-
zations, Naylor et al. (1980) conceptualize a decision
The Sequential Mitigation EVect maker’s motivated actions to be governed by a
resource allocation process, whereby the person dis-
Consider the sequential impulsive choices of a deci- tributes limited motivational resources at his or her
sion maker involving objects or issues from diVerent cat- disposal in the service of choosing and performing var-
egories. For example, managers may make decisions ious eVortful actions. They posit that “the person uses
regarding diVerent projects, shoppers may choose some time frame, Wxed or variable, and the motivation
sequentially from diVerent product categories during a process is one of allocating resources to diVerent acts
trip, and so on. In such cases, cognitive theories of within the time frame” (p. 161). Simon (1967) presents
sequential decision making that we reviewed earlier are the concept of “emotion,” which he deWnes as a
unlikely to be helpful for at least two reasons: (1) the response to sudden intense stimuli from the environ-
information used in the Wrst choice may not be applicable ment which interrupts the decision maker’s ongoing
to the second one and (2) such decisions are usually not (planned) behaviors and replaces them with behaviors
made with much thought.2 concerned with responding to the emotion. These semi-
Considering the motivational aspects of impulsive nal perspectives are consistent with the notions that
decision making provides clearer guidelines in such desire for impulsive options can be felt and dictate
cases. Such a perspective suggests that instead of choice, and it could be allocated between choices, so
thought or information content, per se, impulsive that its experience in the Wrst task depletes it for the
choices are primarily determined by the level of desire subsequent task(s).
that the decision maker experiences for the impulsive Kanfer (1987; Kanfer & Ackerman, 1989) also
option(s). To the extent that a tempting (but unplanned endorse a limited-resource view of motivation, and fur-
or unusual) option is desired by the decision maker, he/ ther diVerentiate between distal motivational processes
she will be likely to choose it. When the decision maker that aVect the individual’s decisions to engage resources
can choose impulsively in sequential choices, desire for toward a particular task and proximal processes that are
the impulsive option(s) will be experienced each time concerned with motivational resource allocations
and is likely to determine whether each choice in the between on-task, oV-task, and self-regulatory activities
sequence is impulsive or not. Therefore, the inXuence of of the individual. Implicit in her theory is the idea that
prior choice on subsequent choices is likely to occur upon use, motivational resources are consumed, and are
through the inXuence that the prior choice has on the deci- available to a reduced extent, subsequently.
sion maker’s experience of desire for the impulsive The “desire-as-a-limited-motivational-resource” per-
option(s) in the second task. spective is also consistent with Carver and Scheier’s
Our main proposition is that when sequential impul- (1981, 1998) feedback-loop model of self-regulation.
sive choices are desire-driven, participation in a prior They view behavior to be controlled by discrepancy-
impulsive choice will reduce the intensity of desire expe- reducing feedback processes such that the eVects of a
rienced for the impulsive option(s) in the subsequent particular behavior are compared by the decision maker
choice, leading to a reduced likelihood of choosing to some standard or reference value, and subsequent
behavior is enacted to reduce the discrepancy between
2
the two. The reference values that the person uses can be
Prior research has shown that cognitive context eVects such as the
Background Contrast EVect occur when decision makers make choices
either Wxed end points to be reached, such as goals, or
thoughtfully and information from prior choices is seen as applicable they can be changing levels of resources available to the
to subsequent choices (Priester et al., 2004). decision maker such as motivational strength or desires
184 U.M. Dholakia et al. / Organizational Behavior and Human Decision Processes 98 (2005) 179–194

(Carver & Scheier, 1998, pp. 150–152; see also Baumei- choices themselves are not directly related to each other
ster, 2002). This later type of reference value in Carver (objectively, or in the decision maker’s mind). As a
and Scheier’s (1998) model supports our explanation for result, it does not apply to the sequential selection of
why the SME may occur, by suggesting that the Wrst food items from a menu (e.g., Dhar & Simonson, 1999),
impulsive choice can not only aVect the environment where the Wrst choice may Wll the person up and deter-
through the decision maker’s actions but also reduce his mine what he/she chooses next, rather than the desire
or her available desire for the second choice (the refer- experienced for options in the subsequent choice. It also
ence value) through “providing a secondary input” of does not apply to those gambling situations, where the
depletion (pp. 24–26, 150–152) to the decision maker. As outcome in a Wrst choice is viewed by the gambler as
a result, in the second choice, the decision maker experi- diagnostic of a subsequent outcome (e.g., a win-streak)
ences a lower discrepancy between the reference value or where an earlier loss creates a “sunk cost eVect” (e.g.,
and his or her current state (than in the Wrst choice), and Arkes & Blumer, 1985), impelling the gambler to try and
tends to choose less impulsively. recoup his or her losses. Our framework does apply to
Even more directly with respect to sequential decision sequential decisions where desire evoked by the impul-
making, recent research on self-control by Muraven and sive option(s) is the primary determinant of the decision
Baumeister (2000), Muraven and Slessareva (2003), maker’s choice each time in the sequence, instead of
Muraven, Tice, and Baumeister (1998) also supports this other criteria such as appetite, win-streaks or percep-
idea. This work has shown that self-control that may be tions of sunk costs, etc. We now present several experi-
conceptualized to be the motivational force that opposes ments providing evidence for the SME, and why it
desire when it is perceived as inconsistent with other occurs.
goals and/or values of the decision maker (e.g., Stroud,
1994), functions like a limited resource.
If a person exerts self-control in one task, then his or Experiment 1
her ability to exert self-control again in a second task
soon afterward declines signiWcantly. For example, in Method
one study, participants were randomly assigned to regu-
late their emotions (either amplifying or suppressing One hundred thirty-two undergraduate students
what they experienced) or not to do so, while watching a participated in the study in exchange for course credit.
distressing and sad video. All groups then participated in Participants were randomly assigned to either the single-
a second hand-grip task involving stamina and resis- choice (N D 70) or the two-choices (N D 62) conditions.
tance to painful fatigue in one’s hand muscles. The per- Those in the single-choice condition responded to a
sistence in this task was measured and was the “gourmet sandwich” scenario alone, whereas those in
dependent variable in the study. Results showed that the two-choices condition completed a “sweater” sce-
both groups that had regulated their emotions exhibited nario Wrst, followed by the gourmet sandwich scenario.
subsequent decrements in physical endurance and persis- These scenarios were selected based on high levels of
tence in the hand-grip task, when compared to control identiWcation with such situations reported by students
group participants (Muraven et al., 1998). of both genders in prior pretests and research.
In other laboratory studies, when participants were The sweater scenario reads as follows:
initially asked to suppress their thoughts regarding a
Sweater scenario. “Imagine that you have gone to the
white bear, their persistence in a subsequent diYcult task
mall to buy a few pairs of socks. As you are walking
such as solving anagrams declined signiWcantly after-
through the mall, your eyes fall upon a fashionable and
ward in one study, and their subsequent eVorts to con-
attractive sweater. It happens to be in your size and
trol the expression of amusement and enjoyment when
favorite color. The salesperson tells you that the piece on
watching a humorous Wlm were impaired in another
display is the last one left, and they are unlikely to get
study, when compared to control group participants
more of the sweaters in this particular style in the
(Muraven et al., 1998).
future.”
To summarize, all of these theories support our prop-
osition that in sequential impulsive choices, the desire Participants then responded to questions regarding
for impulsive options may function as a limited motiva- their desire to purchase the sweater and their likelihood
tional resource or reserve of the decision maker, so that of doing so. Desire was measured with the item “My
it gets consumed in the Wrst impulsive choice, and is desire for buying the sweater at that moment can be
experienced less intensely in the subsequent choice. Con- described as”: and used a seven-point scale, labeled with
sequently, the decision maker will be less likely to choose “No desire at all,” “Very weak desire,” “Weak desire,”
the impulsive option(s) in the second task. “Moderate desire,” “Strong desire,” “Very strong
As noted earlier, this reasoning applies to sequential desire,” and “Very very strong desire.” To measure like-
impulsive choices where the options between the two lihood of choosing impulsively, participants were asked,
U.M. Dholakia et al. / Organizational Behavior and Human Decision Processes 98 (2005) 179–194 185

“Please indicate your likelihood of buying the sweater InXuence of prior choice on subsequent choice
on a scale of 0 to 100 where 0 D deWnitely will not buy, We examined whether the participant’s Wrst choice
and 100 D deWnitely will buy. The likelihood that I will itself may have inXuenced his or her subsequent choice,
buy the sweater is (0–100): ____.” as predicted by either highlighting or balancing strate-
The gourmet sandwich scenario was as follows: gies (Dhar & Simonson, 1999). More speciWcally, partici-
pants could have systematically used a highlighting
Gourmet sandwich scenario. “Imagine that you have
strategy, manifested in a strong positive correlation
gone to a cafeteria to get a healthy and nutritious salad
between the Wrst and the second choices. Alternatively,
for lunch. As you are looking through the display case
they could systematically have used a balancing strategy
while standing in line, you see a special gourmet sand-
instead, leading to a signiWcant negative correlation
wich.”
between the two choices.3
The participants’ desire and purchase likelihood for To determine if either of these strategies explained the
the gourmet sandwich, measured in the same way as the results, we examined the correlations between the desires
sweater scenario, were the dependent variables in the and purchase likelihoods for sweater and gourmet sand-
experiment. wich for participants in the two-choices condition. The
correlation between desires was .10, p > .40, and between
Results purchase likelihoods was .22, p > .11, suggesting that the
two-choices participants did not seem to be using either
Desire for gourmet sandwich the highlighting or the balancing strategy systematically.
The participant’s desire for the gourmet sandwich
was submitted to a 2 Group (single-choice, two-choices) Discussion
ANOVA. Results showed that there was a statistically
signiWcant main eVect of Group (F (1, 127) D 4.86, p < .05, Overall, these results support the SME, since both the
2 D .04). As expected, participants who had responded desire and the purchase likelihood for the gourmet sand-
to the sweater scenario before (M D 4.14) expressed sig- wich were signiWcantly lower for the two-choices condi-
niWcantly lower desire for the gourmet sandwich when tion participants when compared to the single-choice
compared to those who responded to the gourmet sand- condition participants. They also show that two-choices
wich scenario alone (M D 4.70). participants’ desire level in the second choice was
Furthermore, a paired-sample t test was carried out to reduced signiWcantly relative to the Wrst choice, support-
compare the desire levels for the sweater and the gour- ing the notion that desires may be consumed in the Wrst
met sandwich expressed by two-choices participants. task.
Results showed that the average desire for the gourmet We designed and conducted a second experiment to
sandwich (M D 4.14) was signiWcantly lower than the attempt a replication of the SME using diVerent study
average desire for the sweater (M D 5.08, t (58) D 3.53, materials. In particular, we made the following changes
p < .001). 72.6% of participants in the two-choices condi- to the materials. First, we replaced the gourmet sand-
tion expressed a lower desire for the sandwich than for wich scenario with a cheesecake scenario (described
the sweater. This percentage is signiWcantly greater than below). Second, we used a third person format (i.e., the
50% (2 (1) D 12.65, p < .001). situation happened to Ms. A) instead of a second person
Overall, these results provide support for the “desire “you” format of the Wrst Experiment. Third, using the
as a limited-motivational-resource” proposition, by approach of Rook and Fisher (1995), we measured
showing that in the condition with two choices, respon- choices by giving participants diVerent options that var-
dents expressed a signiWcantly reduced level of desire for ied progressively in their degree of impulsiveness.
the second (focal) impulsive choice relative to the Wrst
one, and also when compared to the desire expressed for 3
Note that a strong positive correlation between the two choices im-
this same choice by single-choice participants. plies that individuals choosing more impulsively the Wrst time will also
choose more impulsively the next time and those choosing less impul-
Purchase likelihood of gourmet sandwich sively the Wrst time will also do so the second time. This is consistent
with a “highlighting” strategy. Similarly, a strong negative correlation
This dependent variable was submitted to a 2 Group
between the two choices implies that individuals choosing more impul-
(single-choice, two-choices) ANOVA. Results showed sively the Wrst time will choose less impulsively the second time and
that there was a signiWcant main eVect of Group (F (1, those choosing less impulsively the Wrst time will choose more impul-
132) D 7.08, p < .01, 2 D .05). As expected, individuals sively the second time. This is consistent with a “balancing” strategy.
who had responded to the sweater scenario before indi- In contrast to these two possibilities, the SME predicts that regardless
of how impulsively they chose the Wrst time, individuals should choose
cated a signiWcantly lower likelihood of purchasing a
less impulsively the second time, (a) when compared to their Wrst
gourmet sandwich, i.e., choosing the impulsive option choice, and (b) relative to other individuals who are making the same
afterward (M D 44.5) when compared to those who had choice, but who have not chosen impulsively before. This should be
not responded to any scenario before (M D 58.0). manifested in a positive correlation between the two choices.
186 U.M. Dholakia et al. / Organizational Behavior and Human Decision Processes 98 (2005) 179–194

Experiment 2 Results

Method Impulsiveness of choice in cheesecake scenario


A 2 Group (single-choice, two-choices) ANOVA
Seventy-six graduate students participated in the revealed a signiWcant main eVect of Group (F (1, 76) D 5.5,
study voluntarily. The procedure and the scenarios used p < .05, 2 D .07). As expected, those responding to the
were substantively similar to Experiment 1, with a few cheesecake scenario Wrst (M D 3.08) chose more impul-
diVerences as noted above. The situations described sively than those responding second (M D 2.51), replicat-
occurred to Ms. A and the participant was asked to put ing the main result of Experiment 1. This result helps
him/herself in the protagonist’s place when responding. generalize the SME across diVerent study materials,
Since the gourmet sandwich scenario of the Wrst experi- diVerent scenario formats, and diVerently constructed
ment was replaced with a cheesecake scenario, we pro- dependent variables.
vide it here:
Discussion
“Ms. A is a 22-year-old college student. She enjoys exer-
cising and running and likes to eat health food, and gen-
In spite of these Wndings, two concerns with these
erally eats a healthy salad for lunch. On a weekday, after
studies should also be pointed out. First, it could be that
a busy and productive morning at work, she goes to the
some speciWc aspect(s) of the sweater scenario, versions
mall with her friend, Ms. B, to buy a pair of socks. Walk-
of which were used as the Wrst scenario in both studies,
ing through the mall, she passes Spizio’s, her favorite
is responsible for the subsequent mitigation of impul-
deli, in the food-court. As she is looking through the dis-
sive choice in the second task. More broadly, it is of
play, she sees a mouth-watering tray of strawberry
importance to generalize the SME to choose domains
cheesecake, her favorite dessert and feels a strong crav-
other than those involving only purchase situations
ing for it immediately.”
(e.g., Rettinger & Hastie, 2001). We address this concern
All participants then selected one of the following Wve in Experiment 3 by studying a diVerent (and non-pur-
options, arranged in increasing order of impulsiveness:4 chase) impulsive choice context: unplanned giving to
(1) buy the healthy and low-calorie salad for lunch, not charity.
even think about the cheesecake, (2) buy the healthy and A second concern is that it is necessary to isolate the
low-calorie salad for lunch, want the cheesecake but not SME as occurring only when the decision maker partici-
buy it, (3) decide not to buy the salad and buy the pates in an impulsive choice task beforehand, not in any
cheesecake instead, (4) buy both the salad and the choice task. As such it is important to verify whether the
cheesecake, and (5) buy both the salad and the cheese- subsequent mitigation occurs even when the individual
cake plus a chicken sandwich to complete the meal. makes prior non-impulsive choices. Showing that the
Participants in the two-choices condition responded SME does not occur in such cases would strengthen our
to the sweater scenario Wrst which was similar to that in proposition that it is a motivational contextual inXuence
the Wrst Experiment, but involved Ms. A here, and then on sequential decision making. It would also rule out the
to the cheesecake scenario. Unlike the Wrst experiment, possibility that the SME is driven by the decision
to more closely simulate a real decision making situation maker’s budget constraints, or what economists refer to
where some time might elapse between consecutive as “income eVects” (e.g., Deaton & Muellbauer, 1980)
choices, the two-choices condition participants i.e., the possibility that spending money in the Wrst choice
responded to an unrelated Wller task that consisted of reduces the amount available to the decision maker for
answering a 10-min survey. Single-choice participants the second choice, leading him or her to choose less
Wrst completed this survey and then responded to the impulsively. We address these concerns in Experiment 4.
cheesecake scenario alone. The impulsiveness of partici- The method and results of these two experiments are
pants’ choice in the cheesecake scenario is the dependent presented.
variable in this experiment.

4 Experiment 3
We conducted a pretest with a diVerent sample of undergraduate
students (N D 261) from the same subject pool to determine the order-
ing of options for the cheesecake and the sweater scenarios based on The objective of this experiment was to replicate the
their perceived impulsiveness. In this pretest, we asked participants to results of the Wrst two experiments in a context not
either rate the Wve options according to how impulsive they were using involving purchases. In this case, the focal decision
seven-point scales, or to rank them from 1 to 5 in increasing order of
involved unplanned giving to a charity upon receiving a
impulsiveness. Both methods yielded a consistent set of results, show-
ing that participants indeed viewed the impulsiveness of options to be windfall (charity scenario), and the initial decision for
in the same order that we had expected, and are presented here. Details those making two choices involved an impulsive choice
of this pretest are available from the authors. to go out on a weekend evening (weekend scenario).
U.M. Dholakia et al. / Organizational Behavior and Human Decision Processes 98 (2005) 179–194 187

Method p < .05, 2 D .03). As in the case of desire, and supportive


of the SME, individuals who had responded to the week-
One hundred and eighty undergraduate students par- end scenario before indicated a signiWcantly lower likeli-
ticipated in the experiment in exchange for course credit. hood of giving to charity afterward (M D 52.0) when
Participants were randomly assigned to either the single- compared to those who had not responded to any sce-
choice (charity scenario alone) or the two-choices nario beforehand (M D 60.3).
conditions (weekend scenario followed by the charity
scenario). The scenarios were as follows. Dollar amount contributed to charity
In the case of this dependent variable, a 2 Group (sin-
Weekend scenario. “Imagine that on a particular Friday,
gle-choice, two-choices) ANOVA revealed a marginally
you have planned to spend the evening relaxing and
signiWcant main eVect of Group (F (1, 179) D 3.7, p D .06,
catching up on chores. Around 7 p.m., your friend calls
2 D .02). Consistent with results for desire and likeli-
and invites you to go out with a group of your friends.”
hood of giving, those who had participated in the week-
Charity scenario. “Imagine that you have received a tax end scenario Wrst indicated that they would contribute a
refund of $500 from the IRS (Internal Revenue Service). lower amount (M D $98.7) when compared to those who
A few days later, you unexpectedly get a letter from a had not responded to this scenario (M D $124.9).
well-known charity that you have donated to in the past, Taken together, these results help generalize the SME
seeking contributions from you.” to choice contexts not involving purchases of products.
Participants indicated their desires and likelihood for
choosing the impulsive option in each scenario using
Experiment 4
measures identical to those used in Experiment 1. In the
charity scenario, participants were also asked “Please
Prior impulsive decision making has been implicitly
indicate the amount of money that you would contribute
assumed to be required for the SME to occur thus far.
to the charity.” These three variables—desire, likelihood
However, establishing this condition as necessary
of giving, and dollar amount contributed—constitute
requires showing that the SME does not occur when the
the dependent variables in the analysis.
individual participates in prior non-impulsive choices (as
opposed to no prior choices at all).5 Such a Wnding is not
Results only likely to provide greater conWdence in occurrence of
the SME, but also lend credence to our view of it as a
Desire for giving to charity motivational contextual inXuence. It will also rule out
The participant’s desire for giving to charity was sub- the possibility that this eVect occurs due to the decision
mitted to a 2 Group (single-choice, two-choices) maker’s budget constraints. Experiment 4 was con-
ANOVA. Results showed that there was a statistically ducted to examine this issue.
signiWcant main eVect of Group (F (1, 176) D 4.30, p < .05,
2 D .03). As expected, and consistent with the Wrst two Method
experiments, when compared to those who had
responded to the weekend scenario before (M D 3.82), One hundred and three undergraduate students par-
participants who responded to the charity scenario alone ticipated in the experiment in exchange for course
expressed greater desire to give to the charity (M D 4.20). credit and were assigned randomly to one of the fol-
Furthermore, the results of a paired-sample t test car- lowing three conditions. In the Wrst single-choice condi-
ried out for two-choices participants revealed a signiW- tion, participants responded to the sweater scenario
cant decrement in the desire to give to charity (M D 3.82) alone, which was the same as that in the Wrst experi-
relative to the desire to go out (M D 5.00, t (88) D 5.9, ment. In the second impulsive-choice condition, partici-
p < .001). 72.2% participants in the two-choices condition pants responded to two other scenarios involving
expressed a lower desire in the charity scenario than the impulsive choices Wrst, before responding to the
weekend scenario, which is greater than 50% sweater scenario. The Wrst two impulsive-choice scenar-
(2 (1) D 17.78, p < .001). These results replicate the Wnd- ios were as follows:
ings of Experiment 1, by showing that lower desire is
Cheesecake scenario. “Imagine that you have gone to a
experienced by participants in the second choice than in
cafeteria to get a healthy and nutritious lunch. As you
the Wrst one.
are looking through the display case while standing in
line, you see a mouth-watering tray of cheesecake.”
Likelihood of giving to charity
This dependent variable was submitted to a 2 Group (sin-
gle-choice, two-choices) ANOVA. Results showed that there 5
We thank a reviewer for suggesting this possibility and credit him/
was a signiWcant main eVect of Group (F (1, 180) D 4.7, her with the idea underlying this experiment.
188 U.M. Dholakia et al. / Organizational Behavior and Human Decision Processes 98 (2005) 179–194

MP3 player scenario. “Imagine that you have gone to a p < .001), and to those who had made two prior non-
website to buy a music CD. As you are surWng through impulsive choices (M D 5.5, p < .01). Interestingly, the
the website, you come across a newly introduced MP3 diVerence between the single-choice and the non-impul-
player, which you do not currently own. It has a lot of sive-choice conditions was not statistically signiWcant,
useful features such as a 20 gigabyte storage capacity, indicating that making prior non-impulsive choices did
12 h battery life, and a one-year warranty.” not result in a decrement in the desire for the sweater for
participants.
After each scenario, participants responded to ques-
tions regarding their desires and their likelihood of pur-
Purchase likelihood of sweater
chase of the items (for cheesecake, MP3 player, and
This dependent variable was submitted to a 3 Group
sweater, respectively).
(single-choice, impulsive-choice, and non-impulsive-
In the third non-impulsive-choice condition, partici-
choice) ANOVA. Results revealed a signiWcant main eVect
pants completed the following two scenarios instead,
of Group (F (2, 103) D 15.7, p < .001, 2 D .24). As in the
before responding to the same sweater scenario as in the
case of desires, when participants responded to the
other two conditions:
sweater scenario after responding to two impulsive-choice
Cheesecake scenario. “Imagine that you have gone to a scenarios before, they indicated a signiWcantly lower likeli-
cafeteria for lunch and see the following two desserts in hood of purchasing the sweater (M D 51.9), relative to the
the display case: condition where they did not respond to any scenarios at
all (M D 78.6, p < .001), and to the condition where they
Dessert A: Slice of Strawberry Cheesecake responded to two non-impulsive-choice scenarios before
Dessert B: Slice of Key-Lime Pie (M D 74.6, p < .001). Again, the diVerence between these
latter two conditions was not statistically signiWcant.
Assume that you decide to buy one of the desserts.
Which of the desserts will you buy?” Desire experience in sequential choices
We also examined the average desire levels expressed
MP3 player scenario. “Imagine that you are surWng on a
by impulsive-choice condition participants in the Wrst
website, and you come across the following two MP3
(cheesecake), second (MP3 player), and third (sweater)
players:
impulsive-choice scenarios to test our “desire as a lim-
ited-motivational-resource” hypothesis. Paired-sample t
MP3 player A: 15 gigabyte storage capacity, 12 h bat-
tests showed that when compared to cheesecake
tery life, 12 month warranty, $225 price
(M D 5.71), the desire for the MP3 player was signiW-
MP3 player B: 20 gigabyte storage capacity, 10 h bat-
cantly lower (M D 3.63, t (34) D 6.34, p < .001). However,
tery life, 6 month warranty, $250 price
when compared to the MP3 player, the desire for the
sweater (M D 4.37) was not signiWcantly diVerent
Assume that you decide to buy one of the MP3 players.
(t (34) D ¡1.55, p > .13). The diVerence between cheese-
Which of the MP3 players will you buy?”
cake and sweater, however, was signiWcantly diVerent
Note that these two scenarios involve non-impulsive (t (34) D 3.96, p < .001). These results show a signiWcant
choices since participants simply have to choose between decrement in participants’ desire experience from the Wrst
one of two options given to them, without any element to the second (and third) choices, but no statistical diVer-
of deviation from prior choice or plan. The dependent ence in desire levels between the second and third choices.
variables in this experiment were the desire and purchase
likelihood provided by respondents for the sweater sce- Discussion
nario in the three conditions, as well as desires for the
three scenarios in the impulsive-choice condition. The results of this experiment provide evidence that
participating in prior impulsive choice is required for the
Results SME to occur. When participants engaged in prior non-
impulsive choices, i.e., simply choosing between one of the
Desire for sweater two options given to them, neither the mitigation in desires
The participant’s desire for the sweater was submitted nor that of purchase likelihood for the impulsive option
to a 3 Group (single-choice, impulsive-choice, and non- was observed afterward. This Wnding is supportive of the
impulsive-choice) ANOVA. Results showed that there proposition that the SME is a motivational contextual
was a signiWcant main eVect of Group (F (2, 103) D 9.35, inXuence on decision makers making sequential impulsive
p < .001, 2 D .16). As expected, those who had made two choices. It also rules out the possibility that this eVect
impulsive choices before indicated signiWcantly lower occurs due to monetary constraints of the decision maker.
desire for the sweater (M D 4.4), when compared to those Further, in three of the experiments thus far (Experi-
who had not made any prior choices before (M D 5.7, ments 1, 3, and 4), we measured the individual’s desires
U.M. Dholakia et al. / Organizational Behavior and Human Decision Processes 98 (2005) 179–194 189

for the impulsive choice(s). In all the three experiments, Experiment 5


we consistently found support for the “desire as a lim-
ited-motivational-resource” proposition since desire lev- Motivational research has shown that decision mak-
els were reduced in the second choice relative to the Wrst ers can be chronically more sensitive to either positive or
one, and respondents’ intensities of expressed desires for negative outcomes stemming from their choices. Adopt-
the focal choice were lower if they had participated in ing an individual diVerence lens, and corroborated by
impulsive choices before than if they had not partici- considerable evidence from the physiology of neurobio-
pated in any choices before (Experiments 1, 3, and 4), or logical functioning (see Carver & Scheier, 1998, pp. 167–
had participated in prior non-impulsive choices (Experi- 170 for a review), Gray (1990) has proposed that two
ment 4). motivational systems underlie emotions and behaviors
Based on these Wndings, how might occurrence of the of individuals. The behavioral activation system (BAS)
SME be mitigated? We examined the role played by one controls appetitive motivation, and is responsive to posi-
variable: the decision maker’s sensitivity to positive and tive outcomes, whereas the behavioral inhibition system
negative outcomes in the second choice task (Carver & (BIS) controls aversive motivation with a sensitivity to
White, 1994; Higgins, 1999). This also allowed us negative outcomes.
another distinct opportunity to test our proposition that Carver and White (1994) developed the BIS/BAS
the basis of the SME may be motivational. scales to measure Gray’s (1990) two motivational sys-
A considerable body of research on self-regulatory tems, which we adopted to operationalize the decision
focus (e.g., Crowe & Higgins, 1997; Higgins, 1999; Shah maker’s chronic sensitivities to positive and negative
& Higgins, 1997) has shown that individuals having a outcomes in this experiment. Existing research attests to
positive outcome sensitivity, called a promotion focus, the psychometric adequacy of these scales (Carver &
have higher motivation levels, when compared to those White, 1994; Heubeck, Wilkinson, & Cologon, 1998).
with a negative outcome sensitivity or a prevention Sensitivity to the BIS and BAS is viewed as stable predi-
focus. As examples, such a diVerence manifests itself in lections with chronic diVerences in strength between
the selection of more diYcult goals or tasks (e.g., Brendl individuals (Carver & White, 1994).
& Higgins, 1996), greater persistence in diYcult tasks Because these foci represent distinct systems in the
(e.g., Roney, Higgins, & Shah, 1995), and a propensity to nervous system from a physiological standpoint, their
choose self-regulatory strategies favoring action as sensitivities are presumed to be orthogonal (Quay, 1993).
opposed to thought (e.g., Freitas et al., 2002) by decision Decision makers may display any combination of low
makers with a positive outcome sensitivity relative to and high BIS and BAS. We classiWed participants with
those with a negative outcome sensitivity. high BAS and low BIS (a predominant BAS sensitivity)
For the present research, these Wndings raise the pos- as having a chronic sensitivity to positive outcomes, and
sibility that decision makers having sensitivity to posi- those with low BAS and high BIS (a predominant BIS
tive outcomes should be able to counteract at least some sensitivity) as having a chronic sensitivity to negative
of the dissipative motivational eVects of desire for impul- outcomes.
sive options being consumed in the Wrst choice task. As a
result, such individuals should be likely to choose more Method
impulsively in the second choice, thereby attenuating the
SME. In contrast, we expect that decision makers with a Data were collected through kiosk-based computer
negative outcome sensitivity will be subject to a persis- systems, dedicated to commercial marketing research,
tent SME. and positioned in high-traYc areas in prominent malls in
We conducted Experiment 5 in which the outcome six US cities: Atlanta, Chicago, Dallas, Los Angeles,
sensitivity was conceptualized as a dispositional charac- Miami, and St. Louis. Participants were mall shoppers
teristic of the decision maker, and was measured. An who participated in the study in exchange for a small
instrument from the motivation psychology literature gift, by answering questions through touching the com-
evaluating participants’ chronic sensitivities to positive puter screen to select their desired responses. The kiosks
and negative outcomes (the BIS/BAS scale; Carver & were manned by attendants who solicited participants,
White, 1994) was used to do so.6 answered any questions regarding the procedure, and
gave participants an inexpensive (<$5) gift upon comple-
tion of the study. A total of 1025 mall shoppers (54.3%
6
We also conducted another experiment in which participants’ sen- male) participated in the study. Participants ranged in
sitivity to positive or negative outcomes was temporarily increased by age from 187 to 69 years old and had an annual house-
emphasizing either positive or negative consequences of choosing the
hold income from less than $10,000 to over $100,000.
impulsive option. Since a pattern of results obtained in this case was
substantively similar to that of Experiment 5, this study is not reported
7
here, given space constraints. Details regarding this experiment are As a screening condition, we required participants to be at least 18
available from the authors. years of age in order to participate in the experiment.
190 U.M. Dholakia et al. / Organizational Behavior and Human Decision Processes 98 (2005) 179–194

Procedure “describes me a little,” “describes me moderately well,”


“describes me very well,” and “describes me totally”
Participants were randomly assigned to one of four were used for all three measures. The reliability of this
conditions: (1) sweater scenario Wrst, then the cheesecake three-item scale was .71.
scenario, (2) cheesecake scenario Wrst, then the sweater Participants were classiWed as high or low in each of
scenario, (3) cheesecake scenario only, and (4) sweater BIS and BAS as determined by median splits on their
scenario only. All participants also completed a set of responses to the BIS and BAS items, respectively. Further,
measures (described below), in between the two scenar- those who were found to be high in BIS and low in BAS
ios for those answering both, and before the scenario for were classiWed as having a negative outcome sensitivity,
those answering just one scenario. On starting the sur- and those who were low in BIS and high in BAS were
vey, participants were asked their gender Wrst. They then classiWed as having a positive outcome sensitivity. After
received gender-congruent versions of the scenarios. using this procedure, 311 participants were classiWed as
Gender-speciWc versions of the cheesecake and having a chronic negative and 244 participants were clas-
sweater scenarios similar to those used in Experiment 2, siWed as having a chronic positive outcome sensitivity.
but abbreviated slightly to Wt a single computer screen
and to suit the computer-based data-collection proce- Results
dure, were presented to participants. After participants
had completed the study, they were immediately given The data were submitted to a 2 Group (single-choice,
their gift for participation and thanked by the kiosk two-choices) £ 2 Product (Cheesecake, Sweater) £ 2 Out-
attendant. come Sensitivity (positive, negative) ANOVA with the
participant’s choice in the focal scenario as the dependent
Measures variable. Results showed that the main eVects of all three
factors, Group (F(1, 555) D 6.00, p < .05, 2 D .02), Product
Because of this method of data collection, and speciW- (F(1, 555) D 3.8, p D .05, 2 D .01), and Outcome Sensitivity
cally due to stipulations made by the kiosk operator, we (F(1, 555) D 10.4, p < .01, 2 D .02), were signiWcant. Fur-
were restricted in the total number of measures that we ther, and importantly, the Group £ Outcome Sensitivity
could administer to participants in this study. With this two-way interaction was also signiWcant (F (1, 555) D 7.60,
constraint in mind, we chose three key items each from p < .01, 2 D .02). None of the other two-way interactions
the BIS and BAS scales (Carver & White, 1994) to mea- or the three-way interaction was signiWcant.
sure the participant’s chronic outcome sensitivities. The results of planned contrasts yielded insights into
the main eVects. First, comparing average impulsiveness
Negative outcome sensitivity levels of focal choices across the two products, we found
Three items from the BIS scale were used to measure that those responding to the cheesecake scenario
the participant’s sensitivity to negative outcomes. The responded at (marginally) signiWcantly higher levels of
Wrst item sought the participant’s response to the state- impulsiveness (M D 2.9) when compared to those
ment, “If I think something unpleasant is going to hap- responding to the sweater scenario (M D 2.7). Second,
pen, I get pretty ‘worked up.”’ The second item was “I and more importantly, those with a positive outcome
feel pretty worried or upset when I think or know that sensitivity responded signiWcantly more impulsively
somebody is angry at me.” The third item stated “I (M D 3.0) relative to those with a negative outcome sen-
worry about making mistakes.” All three items used Wve- sitivity (M D 2.6). Finally, and replicating the results of
point scales, labeled with “does not describe me at all,” the previous experiments, those responding to scenario
“describes me a little,” “describes me moderately well,” second (M D 2.7) showed signiWcantly lower levels of
“describes me very well,” and “describes me totally.” impulsive choice when compared to those responding to
The reliability (Cronbach ) of this three-item scale was scenario Wrst (M D 3.0).
.73 for the entire sample. Examining the signiWcant two-way interaction
between Group and Outcome Sensitivity, pooled across
Positive outcome sensitivity products, showed that positive outcome sensitivity par-
ticipants made relatively similar levels of impulsive
The participant’s sensitivity to positive outcomes was choice regardless of whether they responded Wrst
measured with three items from the BAS scale. The Wrst (M D 3.0) or second (M D 3.1, F (1, 244) D .04, p > .80). On
item was “When I get something I want, I feel excited the other hand, those with chronic negative outcome
and energized.” The second one stated, “When I am sensitivity showed a marked SME. Here, the single-
doing well at something, I love to keep at it,” while the choice participants reported signiWcantly higher levels of
third one was “When I see an opportunity for something impulsive choice (M D 3.0) when compared to those in
I like, I get excited right away.” In this case, too, Wve- the two-choices condition (M D 2.4, F (1, 311) D 15.7,
point scales, labeled with “does not describe me at all,” p < .001, 2 D .05). Fig. 1 summarizes these results.
U.M. Dholakia et al. / Organizational Behavior and Human Decision Processes 98 (2005) 179–194 191

Fig. 1. Average impulsiveness of focal choice by group and outcome sensitivity pooled across products, Experiment 5.

It is useful to note here that substantively similar pants in the study according to the SME, the fact that we
results were obtained when these analyses were repeated still found the pattern of inter-group diVerences consis-
separately by product (see Table 1). tent with our expectations is a conservative result. To the
extent that participants had engaged in prior impulsive
Discussion choices, the eVects found here would be expected to be
even stronger in the absence of such prior participation.
In addition to replicating the results of the Wrst four
experiments, the results of Experiment 5 identify an
important boundary condition to the SME: the decision General discussion
maker’s sensitivity to positive and negative outcomes. As
in the earlier experiments, the SME was observed for Contribution
participants as a whole. Furthermore, we found that the
SME was moderated by outcome sensitivity, such that it The contribution of this research can be appreciated
was attenuated (and in fact, disappeared) for those with by considering our understanding of how earlier choices
a dispositional sensitivity to positive outcomes, but inXuence subsequent ones in studies done prior to this
occurred strongly for participants having chronic nega- research. A large body of earlier research had provided
tive outcome sensitivity. Moreover, the results general- evidence of various cognitive contextual inXuences on
ized across products, with similar patterns obtained for the decision maker such as the background context
both cheesecake and sweater when these scenarios were eVect, highlighting, balancing, and inherent rule variabil-
the focal (second) choices, respectively. Since positive ity, when making consecutive decisions. Research had
outcome sensitivity corresponds to a heightened appeti- also uncovered motivational eVects such as inaction
tive motivation (high in BAS, low in BIS), these results inertia, stemming from the anticipation of regret.
also provide further support for our proposition that the Despite the rich understanding of sequential decision
SME has a motivational basis, by showing that individu- making provided by these studies, relatively little was
als with a heightened appetitive motivation are able to known regarding sequential choices which are impulsive
counteract the dissipative eVects on desire in the second and driven by desires for available options, instead of
choice. thoughtful and deliberate information processing by the
It is important to note one issue with the participants decision maker.
in Experiment 5. Since they were actual mall shoppers, it Yet decisions of this type are quite common in many
is possible that some of them could have engaged in everyday situations (e.g., Loewenstein, 1996; Naylor
actual impulsive choices prior to participation in the et al., 1980; Rook, 1987). We proposed a framework
study. Because of random assignment of participants to applicable to such situations, where individuals make
conditions, this is unlikely to have systematically inXu- sequential impulsive choices across diVerent categories.
enced the results in any manner. Instead, since such prior In our framework, rather than the interdependence of
participation would actually mitigate the desire, and attributes or decision rules used, the common element
therefore the impulsive choice expressed by the partici- between the choices is the intensity of desire that the
192 U.M. Dholakia et al. / Organizational Behavior and Human Decision Processes 98 (2005) 179–194

decision maker experiences for the impulsive option(s), tive outcomes did not demonstrate the SME. Since ear-
and how that changes from the Wrst choice to the second. lier research has shown that these later individuals have
In such cases, we proposed and provided evidence that a pronounced appetitive motivation, these results pro-
prior choices inXuence subsequent ones through inXuenc- vide further support for a motivational explanation for
ing the decision maker’s experience of desire for impulsive the SME. As such, they show that the diminished
option(s). SpeciWcally, by functioning as a limited moti- strength of desires in the second task seemed to be coun-
vational resource, the experience of desire for the impul- teracted by the decision maker’s chronic sensitivity to
sive option in the Wrst choice seems to deplete this positive outcomes. Overall, in Table 1, across diVerent
resource, reducing the intensity of its experience in the scenarios and measurement formats, we Wnd a consistent
subsequent choice task. As a result, the likelihood of pattern of results that support the SME, and appear to
choosing impulsively again is mitigated on account of support our “desire as a limited motivational resource”
having participated (and experienced desire) in the Wrst explanation for why it occurs.
choice. Note that while this seems to be the most plausi-
ble explanation for our Wndings and we took care to rule Limitations and future research
out some other alternative explanations (e.g., Study 4),
we acknowledge that more research is needed to conWrm Our conceptualization of desire for impulsive options
that other (non-motivational) explanations do not functioning as a limited motivational resource, and the
account for the SME. initial Wndings reported here, raise several interesting
Table 1 summarizes the results of all Wve experiments questions warranting future attention. One issue pertains
reported herein. In the Wrst three experiments, we pro- to the role played by time in the occurrence of the SME.
vided evidence of this Sequential Mitigation EVect in In all of our experiments, as well implicitly so in our con-
various contexts such as choosing a gourmet sandwich ceptualization, participants made the subsequent deci-
(Experiment 1) or choosing cheesecake (Experiment 2) sion immediately after the Wrst decision. However, we
instead of an originally planned healthy salad for lunch, did not explicitly consider the role played by time in
and giving money to a well-known charity after unex- SME’s occurrence even though it seems that temporal
pectedly receiving a solicitation from it (Experiment 3). contiguity between the sequential impulsive choices is
In all the three experiments, when participants had another requirement for the SME to occur. Indeed,
responded to an unrelated impulsive choice before, they research on self-control (Muraven & Baumeister, 2000)
became less likely to choose impulsively, and in two of also supports such a role of time, showing that the
the experiments (1 and 3), they expressed signiWcantly resource of self-control is replenished as time passes. An
lower desire for the impulsive option, when compared to important contribution to the present Wndings would be
participants who had not responded to any choice to develop a better understanding regarding how much
beforehand. They also reported signiWcantly lower desire time is necessary for desire strength to be replenished
levels for the second choice than for the Wrst choice. and for the SME to be attenuated for a subsequent
In Experiment 4, we examined whether the SME impulsive choice. It could be that individual diVerences
occurs when decision makers participate in any choice such as outcome sensitivity play an important role in
beforehand, rather than an impulsive choice. SpeciW- how quickly replenishment occurs.
cally, in addition to the two conditions of the earlier It is also important to understand the occurrence of
experiments, we added a third condition wherein partici- the SME vis-à-vis highlighting and balancing eVects that
pants made non-impulsive choices Wrst, choosing govern sequential decision making (Dhar & Simonson,
between two options, and then responded to the impul- 1999). We believe that in contrast to the SME, highlight-
sive-choice scenario. We found that such individuals did ing and balancing both require the decision maker to
not show any mitigation of either desires or likelihood of explicitly frame a particular decision making episode at
choosing the impulsive option, reporting similar levels of the outset as one in which he/she will trade oV between a
both dependent measures as the single-choice condition goal and a resource or one in which he/she will try to
participants that had not responded to any scenarios achieve two competing goals. Then depending on which
beforehand. It seems that prior impulsive choices are frame the decision maker adopts, sequential choices will
required for the SME to occur. These Wndings strengthen be subject to highlighting and balancing eVects, respec-
our proposition that the SME has a motivational basis. tively. But we acknowledge that in the present research,
In Experiment 5, we identiWed a moderator to the we were not able to examine boundary conditions or
SME: the decision maker’s chronic sensitivity to positive moderators of either highlighting or balancing eVects.
and negative outcomes, by measuring it as a disposi- Another issue pertains to considering the role of self-
tional characteristic using Carver and White’s (1994) control in impulsive choices in more detail, jointly with
BIS/BAS scales in a Weld setting. We found that decision desire. Whereas we studied primarily desire-driven
makers sensitive to negative outcomes demonstrated the impulsive choices, in many choices, both desires and
SME, but those who were chronically sensitive to posi- self-control play important roles in governing the
U.M. Dholakia et al. / Organizational Behavior and Human Decision Processes 98 (2005) 179–194 193

decision maker’s actions. In particular, this is the case In conclusion, this research shines light on the need to
when an impulsive option is not merely unplanned or conceptualize and consider how choices are inXuenced
out of the ordinary, but is also clearly in conXict with by motivational factors more broadly. The study of how
other existing goals and values of the decision maker. prior choices inXuence subsequent ones has, by and
For instance, impulsively deciding to spend an after- large, been conducted from an information processing
noon in a leisurely activity may conXict with the goal of perspective, emphasizing the role of task attributes,
completing a project at work, or one of studying for an choice strategies, and even the decision maker’s cogni-
examination. tive orientation in the prior choice. In contrast, this
In such cases, studying the relative importance of study as well as other emerging research suggest that at
desires and self-control in sequential impulsive choices least some such inXuences may instead be the result of
may be fruitful. The impulsive choices that we studied the consumer’s motivational state, such as the degree of
here generally had mostly positive outcomes for the deci- desire experienced for the option(s). The consideration
sion maker, such as buying a gourmet sandwich, a slice of how motivational factors interact with cognitive vari-
of cheesecake or giving to a well-known charity upon ables oVers yet another interesting opportunity to extend
receiving an IRS refund, without accompanying nega- the research reported herein.
tive outcomes or conXict. In making choices such as
these, self-control is of little relevance, as the choice is
likely to be driven by the level of desire that the decision Acknowledgments
maker feels for the impulsive option (see also Loewen-
stein, 1996). Many everyday impulsive choices are of this We Sangwon Lee, R. Sukumar, Sudhakar Vissa, and
type, driven by what Baron (1996) has called “value-con- the folks at MindSearch for their help with data collec-
gruent desires” (p. 294). tion, Itamar Simonson and Partha Krishnamurthy for
On the other hand, studies examining only self-con- their helpful comments, and Scott Baggett for his sug-
trol have examined generally negative tasks with minor gestions regarding data analysis. We are grateful to the
(if any) positive outcomes (e.g., Muraven et al., 1998). In associate editor and three reviewers for helping to clarify
such cases, because desires are “value-alien” (Baron, and strengthen the contribution of this research.
1996), self-control is likely to be more inXuential in how
the decision maker chooses with desire playing a small, if
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