How to Avail of the Service:

Duration of
Duration of Activity
Activity
Person in
Step Applicant/Client Service Provider (Under Normal
(Under Normal Fees Form*
Form
Charge
Circumstances)
Circumstances)
1 Accomplish Customer Encode and provide 1 minute PACD Action CIS and
Action Sheet and client’s information via Officer Request for
Request for Certificate chat network to OLA, Certificate of
of No Pending issue charge slip, and No Pending
Administrative Form advise client to pay Administrative
Case Form
while request is being
processed.

Receive information 10 minutes OLA Action

via chat network and Officer
verify/check to Case
Tracking System/Rapid
file of OLA, prepare the
Certificate and release
to PACD

2 Pay to the Cashier. Process payment and 4 minutes Cashier P100.00

issue O.R.

3 Present receipt and get Release certificate. PACD Signed Certificate

the certificate. Action Officer of No Pending
Administrative
Case
END OF TRANSACTION