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6. Deliver Results
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1. WHY START A GPS TRACKING §§ rovide better customer service
P
BUSINESS Create happier customers with faster service.
The market for GPS tracking services represents a Purchasing GPS tracking services is an easy decision
fast growing and relatively untapped opportunity for most fleet managers because it quickly pays
for entrepreneurs and small businesses. There are for itself through increased productivity, reduced
currently more than 12 million commercial vehicles costs, and improved customer service. As fleet
registered in the US alone, and in Latin America, owners begin to recognize the benefits GPS tracking
the number approaches 20 million. Currently, only services can have on their bottom line, more are
a small percentage of these vehicles are backed by going to begin adding the technology to their fleet
fleet management software – but this is beginning management tool kits.
to change.
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2. GET FOCUSED! PICK A NICHE flounder because they don’t know who their real
FOR YOUR BUSINESS. customers are.
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could be a compelling offer as a means to lower §§ atient tracking services
P
fleet costs. A new company could sell and service patient
tracking GPS devices for assisted living facilities
or nursing homes. Those devices could be worn
by assisted living and nursing home residents,
Because you do not have the so they can be easily found if they wander off
the premises. The same business could sell both
resources or expertise to be the devices to assisted living facilities as well as
a master of every business provide the monitoring service.
segment, you should align §§ ecure construction assets
S
yourself with companies that are A GPS tracking company could focus on serving
experts in their respective fields. construction sites and builders by offering GPS
tracking for construction assets, equipment, and
materials. Low-powered GPS devices could alert
security and management during after-hours or
§§ PS device sales and installation
G when equipment is moved unauthorized off
Companies with fleets need to keep track of the premises.
these valuable assets. Selling GPS tracking
§§ ind a partner
F
devices along with installation, maintenance,
A critical part of creating an effective business
and tracking is a service that will remain in high
is identifying quality partners within your value
demand, as companies look to maintain contact
chain. Because you do not have the resources
with their assets.
or expertise to be a master of every business
§§ ispatching service
D segment, you should align yourself with
Many local service providers like plumbers companies that are experts in their respective
and HVAC companies have many technicians fields. For example, if you choose to be a
in the field, but would benefit from a central GPS service provider, it is important to align
dispatch hub that could schedule visits, receive yourself with quality devices from a hardware
requests, and send techs out to do their jobs. A manufacturer, and an effective user platform
dispatching service could install GPS 8 units on from a superior system integrator. These
their clients’ vehicles to track vehicle location partners have the power to make your business
and send the closest tech to the job, maximizing look great in the eyes of your customers, while
efficiency and customer satisfaction. allowing you to focus on your capabilities.
§§ elf-storage
S
Storage companies could use GPS tracking
services as an add-on to their storage facilities.
Mobile storage units or boxes within a storage
unit could feature a low-powered GPS tracking
device placed in them that will alert owners and/
or management when moved. This could add a
premium layer of security to property stored in
self-storage units.
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3. DEVELOP YOUR PRODUCT AND
YOUR PITCH
PRODUCT Finding the right positioning
Once you know your target clientele and what kind for a company is incredibly
of GPS business you intend to be, you will need to challenging, but knowing what
develop your service offering. Offering the right
mix of products and services to your target market
value you offer will help you find
will be the key to your success. Will you offer a the right words to say.
subscription plan featuring GPS tracking service?
Will you provide installations for GPS tracking units?
Will your company feature GPS monitoring and services or features you offer that others do not. If
management of fleets? Or some mix of the above? a customer does not clearly understand what value
Again, the same principle as picking a niche will you provide – increased earnings, new business,
be true of picking your particular offering. Make a improved efficiency, or decreased costs – they will
product offering that appeals specifically to your not purchase your product.
target customer. Don’t start out by trying to offer
every conceivable GPS tracking product and service. Just as a GPS system can provide the best route for
Instead, make a focused and compelling offer to your where you want to go, a well-developed elevator
ideal customer. pitch can give you a clear understanding of what you
want your business to do. Putting together a short
PITCH elevator pitch is a challenging but necessary step
It is nearly impossible to sell a service you can’t in preparing to launch your GPS tracking business.
articulate. Even when the results of the technology Most good elevator pitches allow listeners without
speak for themselves, your business will still need to special expertise or industry knowledge to still get
have someone to speak for it, especially when you’re the gist of what the business does, what it offers its
first starting out. Finding the right positioning for clients, and why they should want to hear more – all
a company is incredibly challenging, but knowing within 1-2 minutes.
what value you offer will help you find the right
words to say. This will, in turn, help you sell more Your elevator pitch will be useful for explaining your
of your services and close the gap between when company to potential customers, investors, and
you introduce your company to a new prospect and employees. It’s even useful for explaining to family
when they start to see how you will help them. Your members what you’re spending so much of your time
value proposition will address the needs of a specific doing. Your pitch does not need to contain every
customer base, which you have already chosen, detail about your business and services-- in fact,
through a business model tailored to that customer, it shouldn’t. If the short pitch inside the elevator
which you have also identified previously. This value goes well, you’ll have follow-up meetings or further
proposition should succinctly provide your customer conversation. Salespeople and politicians have
with compelling reasons why they should buy your their elevator pitches rehearsed and polished to
product, and what specific benefits it will convey to perfection; business owners need to follow suit
their business. A great value proposition will also and have their pitch ready even before they start
differentiate your product from your competitors presenting their company to potential customers,
to help the customer understand what unique employees, or investors.
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4. TEST THE WATERS and cheapest ways to do this is through Google
Adwords. A few hours of dedicated work and a
Anytime you start your own business, you can few hundred dollars can get you enough real world
anticipate a costly and challenging endeavor. data to see if there is sufficient demand for the GPS
Although it is important to focus on your particular service you plan to offer.
niche, not every GPS business idea is good. There
are many industries that use GPS tracking and many To get started, follow these three steps.
kinds of GPS companies you could start, but not
every business idea will work. And there’s no reliable §§ reate a simple landing page
C
way to tell ahead of time which ones will succeed Once you have a firm idea of the unique value
and which will fail. proposition you want your GPS tracking
business to offer, create a basic landing page
Entrepreneurs often run the risk of wasting valuable on the web that outlines what it is you intend
time and money on ideas that are doomed from to offer. Make sure to include a sign up form
the beginning because there is no demand for their for a mailing list that will announce when the
offering. It is wise to invest some money upfront to service becomes available. This way, you are
vet out your business idea and gauge the demand for able to capture the contact information of
your services. people interested in your offering without yet
having a product ready to deliver. The first
You can mitigate some of the risk in your new landing page does not have to be overly ornate
venture by testing your idea prior to launching your or complicated. It doesn’t have to say when the
company. This will help you discover if your business service will be available or give details on pricing
idea is viable or not at its cheapest possible point, or features. At this stage in the process the
and can give you valuable feedback as to how you simpler the better.
might need to pivot your business model to satisfy
your target customers. You don’t want to wait until §§ uy search traffic for your landing page
B
you have an office, employees, and other overhead The next step in testing out your business idea
to discover that no one wants your services. is to start a Google Adwords campaign to start
driving targeted keyword traffic to your page.
Before printing off your business cards, and signing This Adwords campaign will tell you a number
the papers for your LLC, you should first verify that of things. First, it will give you an idea of how
a demand exists for your supply. One of the fastest many people are searching for the keywords
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related to your business idea and clicking on
the ads. Secondly, visitors to your page that fill
out the form become viable leads for your new You can mitigate some of the
business. With this information, you will be able risk in your new venture by
to estimate how large of a demand there is for
testing your idea prior to
your offering. .
launching your company.
§§ alk to your leads
T
Communicating with the leads that sign up on
your landing page will give you an indication of
the likelihood that they would actually buy GPS
tracking services from you. After running your
test campaign and speaking with your leads, you
will have a better understanding of the potential
of your business idea. You will be much closer to
knowing if you are on the right track and
should move forward or if you should reassess
and take your GPS tracking business in a
different direction.
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5. LANDING YOUR FIRST
CUSTOMER AND FORMING
YOUR COMPANY The ultimate goal of any company
is to win the hearts and minds
Once you have a well-established target customer, a
of its customers — and this is
product to offer them, and the evidence that there is
legitimate interest in what you are setting out to do, particularly true as a GPS service
it’s time to start getting customers. But before you provider, where you are asking
can have customers you’ll need to have a customer. potential clients to entrust your
Finding that first person to commit to buy your
services is the real turning point from planning your
brand with tracking their assets.
GPS tracking business to actually having one.
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their assets. You always want to let your name be trying to convey. This is not an area to skimp on. If
known and hopefully grow into the company that your graphic design is tacky or shoddy, it can make
people immediately turn to when in need of GPS your company seem amateur, hokey, or unreliable
tracking, fleet management, or other relevant areas. to potential clients. Investing in good graphic design
will pay off in your effort to establish your company’s
If you don’t give your company an image that image and credibility. However, the best marketing
consistently communicates who you are, potential your business can produce will be through quality
clients may lose interest quickly or choose a service and satisfied customers
competitor that seems more legitimate. Brand
consistency and good design can make all the
difference as you grow your business. Your brand
image directly correlates with perceived quality of Your brand image directly
your product and your trustworthiness. Having a correlates with the perceived
stronger, more consistent brand can not only give quality of your product and your
your company and product a more reputable image,
but instill recognition and reinforce
trustworthiness.
customer loyalty.
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6. DELIVERING RESULTS
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§§ I dle threats pretty suspicious to see your driver put 65
Most commercial vehicles burn about a gallon gallons of gas into a truck that only holds 50
of gas per hour they spend idling. One gallon gallons, or to see a fuel card used on a driver’s
of gas doesn’t cost that much, but multiplied day off.
across an entire fleet of vehicles over a year, the
§§ reating a positive feedback loop
C
cost of fuel burnt without purpose is staggering.
For best results, drivers must have frequent
GPS tracking can be used to manage the time
access to the results and data regarding their
vehicles spend idling. By setting maximum idling
driving habits. Your business can help fleet
thresholds for vehicles, managers can offer
managers distribute weekly reports so their
incentives for reducing average daily idle time.
drivers can see trends and patterns in their
§§ usiness use only
B driving behavior. They should also be able to see
One of the biggest opportunities for cutting how their driving compares to other drivers in
down on fuel consumption is to verify that the company and to the benchmarks set by the
fleet vehicles are only being used for approved company. For example, if the fleet manager sets
business. A significant portion of the fuel a goal of less than one hour of engine idling per
consumption and wear on vehicles comes from day, drivers should see in their weekly report
employees driving work vehicles for personal how long they idled each day of the week as
use. GPS tracking can make it easy to enforce well as the average daily idle time of their fellow
policies about using company vehicles for employees. Drivers with the best results should
personal errands. Managers can receive alerts be rewarded accordingly.
if vehicles start after 22 hours, and vehicles
can trigger an alert if they go out of an area
designated by geofencing.
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7. DOING WHAT’S BEST FOR
YOUR CUSTOMERS
There are numerous benefits
There are numerous benefits your clients will
realize through the GPS tracking services you offer. your clients will realize
However, there are also benefits to helping them through the GPS tracking
choose the right GPS hardware and teaching them services you offer.
to make the most of their GPS software. As was
mentioned earlier, identifying quality partners in
the value chain is critical to success. Picking high
quality GPS tracking devices and providing them features your business should keep in mind when
access to the best GPS tracking software will benefit honing in on the right GPS tracking hardware to
your clients and your business. High-quality devices recommend to your clients.
require less service and maintenance and command
higher margins, and a comprehensive GPS software When picking GPS hardware, you should consider
platform will provide many of the features your factors like the intended application (vehicle, passive
clients will need. tracking, etc.), the kind of power source needed
(internal battery, external power source, etc.), the
It is important is to pick the right GPS tracking method of communication (cellular, radio, etc.), as
hardware to offer your clients. In any GPS tracking well as other features like the durability of the casing
business, selecting good hardware for your and support for cutting engines and overriding
customers will set your company apart from the vehicle functions. There are many features to
competition. High-quality hardware is easier to consider, but try not to get too caught up in feature
service and maintain, and will help cement the sets. Instead, think about your clients’ specific needs
long-term relationships that will ultimately make and choose a device that meets those needs.
your business grow. There are many kinds of GPS The GPS tracking platforms offered by reputable
hardware devices available, and there are several companies are largely device agnostic. This means
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that your decision will be less about finding a device Also, no matter what kind of GPS tracking service
that works with the software – or even worse, being business you start, you will need to provide your
locked into one manufacturer’s devices -- and more customers with a way to view the movement and
about picking GPS tracking devices that are right for position of the assets they are tracking or that you
your business and for your customers. You will have are tracking for them. Rather than trying to develop
the freedom and flexibility to do what’s right for your it alone, choose a GPS tracking platform that will
clients and select the hardware that is most suitable scale with your business. Picking a software partner
for needs. Choosing a GPS tracking platform that with powerful software and proven tools will serve
works out-of-thebox with a wide range of devices as the technological backbone for the service you
also means that your GPS tracking business will be offer your customers.
able to work with your customers’ existing hardware
— lowering their costs and increasing your sales. The best thing you can do for your clients is to set
them up with the comprehensive GPS tracking
platform by Position Logic. It has features your
customers will love you for--features that will lower
Choosing a GPS tracking their fleet’s fuel consumption, features that will
platform that works lower their insurance premiums, features that will
keep their employees productive and accountable,
out-of-the-box with a wide features that will help them serve their
range of devices also means customers better.
that your GPS tracking business
will be able to work with your
customers’ existing hardware
— lowering their costs and
increasing your sales.
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8. GROW, GROW, GROW
This final section isn’t really about Starting a GPS
Providing a world-class GPS
Tracking Business; it’s about what you will be able
to do once you’ve completed the previous steps. tracking platform is what
The market for GPS tracking services is huge and Position Logic does for
the opportunities for entrepreneurs to establish businesses all around the globe.
themselves in niches within this market are
numerous and diverse.
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Want to find out how Position Logic can
help your business?
www.positionlogic.com
sales@positionlogic.com