HCM Learning Cloud

Frequently Asked Questions – A follow-up to the Partner Briefing on November 28, 2016 and Early
Adopter Program and R12 Features – Partner Briefing February 3, 2017

When was AICC made available in HCM Learning?

- AICC is available in Release 12.

Are there plans to deliver integrated augmented reality?

- For AR/VR training content, as long as the content is in compatible format (SCORM, AICC, HACP), it
can in theory be launched from the LMS. It is really up to the user to have the correct device.

Will the learning certificate be added to the worker’s talent profile?

- Yes through learning outcomes, where the learning admin can tie a learning item completion to the
acquisition of any profile item. There is integration with Talent Profile.

Is certificate comparable to a Certification Track?

- There are parallels. Please look in Fusion Profile Management documentation. This would fall under
Learning Plans.

From Performance Document page, can a Manager or Employee assign or access learning courses?

- This is part of our roadmap targeted for end of CY 2017. The plan is for the learning association
component to provide the ability for learning to be associated with development goals or other
HCM modules.

Is it possible to setup a Prerequisite to a learning and link them, in accordance with what should be
done first, second, etc.?

- This if part of our roadmap targeted for the end of CY2017

Is a "Program" essentially a Learning Plan?

- Currently HCM Learning Cloud does not have a concept of “Program”. It does support
“Specializations” which are comparable to learning plans.

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Will there be a way to create new Learning Portals (or sub portals) such as what is delivered in Taleo
Learn?

- External Learner support is targeted as one of the enhancements of communities, planned for the
2018 timeframe.

How do you identify a training need in a Company or a Department? Is it based on competency?

- There are several ways of doing this in Release 12:

o The Learner can self assign a learning item out of a job page, or a competency page thanks
to contextual learning feature

o The training administrator can massively push training recommendations to learners based
on various HCM criteria

o Learning items can be pushed automatically to people on a regular basis based on any
criteria found in Fusion as long as it is an OTBI reportable criteria.

Can employee request a training - that is not hosted in the HCM Learning Cloud?

- External Learning Request is scheduled for the 2018 timeframe, but SCORM content that is hosted
on a different server can be integrated with the SCORM connector that is currently available to
retrieve data from the external server.

Is Oracle equating "Communities" with typical "User Groups" in most LMS?

- Communities can be open, closed or secret. They are groupings of users around a particular subject
area. Communities can be used as a User Group feature to gather people around the same topic
and can be used to simulate security through “secret community” feature, but it is not its primary
purpose. Catalog security is targeted for the end of 2017.

Does embedded learning imply creating a link to do training in other modules such as Performance?

- Yes. Contextual learning is learning that is surfaced in other areas of HCM.

How will HCM Learning Cloud be integrated with HCM Cloud onboarding?

- This is a Future Roadmap Item.

Is it possible to create custom pages inside Learning Communities, with custom content (HTML,
CSS,...) to meet specific customer requirements?

- No. We are using the Fusion UI framework . However, some community enhancements will be
made in the future to give community managers more configuration possibilities around their UI.

Can we identify learning for employees depending on an employee’s performance?

- Yes. Gaps can be viewed in career development. In CY 2017 learning can be decided via goals and
per review.

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Is it possible for HCM Learning to be integrated with Oracle CX’s Partner Relationship Management
tool in order to provide training for partners?

- This is a future roadmap item.

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Will the SCORM content continue to be hosted in FTP server and linked in Learning or will it be
possible to upload a SCORM package directly using a UI in Fusion?

- SCORM content always has to be deployed on the FTP server in the backend. But you can already
upload it from the Fusion UI.

Is the evaluation part of a full-blown assessment creation functionality where they can be scored?

- Evaluations are currently available. Tests - Assessments are a future roadmap item. Training
Evaluations are based on the Fusion questionnaire framework. Scoring evaluations will be available
when Fusion questionnaires will be scored (targeted for end of 2017)

Will evaluations have the option for a minimum passing score for completion?

- This capability is targeted for 2018.

Is there an option to capture credits per course and capture location of where the course is to happen
like building/room and trainer?

- CEU is targeted for the 2018 timeframe. The course information around location/room/trainer (and
other resources) is targeted for the end of 2017.

Is a Specialist - a group of learning - not a certification?

- The “Specialist” is a common denomination for roles of training administrators (managing catalog
and content)

When will certifications and recertification be incorporated into HCM Learning?

- Link with User Profile certificate is available in Release 12. Re-certifications patterns are targeted for
end of 2017.

Is Auto Enrollment available for new Hires?

- Yes

Can a manager identify the required training based on employee competency gaps?

- Training admins can identify training to fulfill competency gaps. For managers, it’s also possible
through contextual learning.

Will competency and skills be linked with courses?

- Yes, in Release 12 competencies are linked with courses.

When is Training available in HCM Learning Cloud?

- Training is currently available in HCM learning.

Can the cost of training be traced and validated against a Financials budget in Financials Cloud?

- Finance, cost and budget functionalities is targeted for 2018

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Can one training course be delivered in multiple channels i.e. ILT, Online, Class room training etc.?

- Yes, a course can be delivered through multiple classes of different delivery methods.

How do we go about scoping an HCM Learning Cloud implementation?

Taking what we have today in the Early Adopter release (11), and what would come next with
integrations, a rough estimation guideline follows:

 Project Management 80 hours

 Workshops (5 to 9 depending on customers), hands on and training: 100 hours

 Configuration and documentation: 120 hours

 Iterations on platform and QA: 80 hours

 Content Loading: 20 hours

These 400 hours are only considering the standard features, with no page customization, no integration
work, and no work on reporting.

From experience we know how projects can evolve and be impacted with a new product. Managing
expectations can be a challenge. These types of considerations should be included as contingencies.

In terms of workshops, you usually find the following generic topics:

 Security and Catalog structure

 Certifications, compliance and prescriptions

 Planning and Budgeting

 Instructor Led Training (and all scheduled events)

 e-Learnings (all self paced trainings) and Contents

 Crowdsourced content management

 Notifications

 Reporting

 Integrations

Will R12 have access to the controlled availability features and functionality?

 R12 for the Early Adopters will have access to the CA features and functionality. Oracle partners
will also have access.

What is the migration path for Customers who are already using Taleo Learn? By when we are
expecting all the customers to move to OLC from Taleo Learn?

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  Taleo Learn will continue to be sold, implemented and invested in. It is not planned or
expected that all Taleo Learn customers will use Oracle Learning Cloud. It will be on a case by
case basis depending upon business needs and requirements.

Is approval workflow available in R12

 Approval workflow will be available sometime in CY2017.

Will there be integration with WebEx, Zoom, GoTo, etc., for webinars?

 Integration with 3rd Party Vendors such as WebEx or Zoom is a roadmap item.

Does Oracle Learning Cloud have a market place where customer can import learning content and
is there any delivered 3rd party integration with learn content providers (like Skillssoft, etc.)

 Oracle Learning Cloud does not currently have a market place. Customers can work with
vendors to acquire content and either upload into the system or point out to the content
provider. Oracle has relationships with vendors such as OpenSesame and Skillsoft and can
provide an introduction.

Are there plans for handling interest lists, training requests, etc.?

 There are roadmap plans to handle training requests.

Is Instructor Led Training available?

 Instructor Led Training is available for Early Adopter customers.

Is Branding functionality in Oracle Learn similar to Taleo Learn?

 HCM Fusion has a number of branding options. Branding functionality similar to Taleo Learn
would have to be discussed on a case by case basis.

What are the plans for handling informal, one-on-one training?

 On the job training is a future roadmap item.

Will there be WebService and HDL objects for integration and data migration?

 Yes in CY2017 there will be a service for integration and data migration.

Are assessments and Survey/Feedback available?

 Evaluations are available in R12 for Early Adopter customers. Assessments is a future roadmap
item.

Will training that takes place outside the system, like Shop Stewarts showing employee how to use
a tool?

 Yes on the job training is a planned future roadmap item.

Are we also planning to rollout third party payment interface integrations like PayPal?

 eCommerce is a planned future roadmap item.

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 Is it a correct assumption that Oracle Learn integrates seamlessly with Oracle Talent Management
(Performance) For Learning scores and learning goals?

 Oracle Learning is on the same fusion platform as Talent Management. Learning is able to
leverage data from the performance module.

If we have a customer who is interested in HCM Learning Cloud today, where do we point them?

 If you have a customer that is interested in Oracle Learning Cloud please reach out to David
Bowin and he can get the correct Oracle Learning contact involved.

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