Required Knowledge

 Strong and thorough knowledge of marketing and business principles and the relationships
between pricing, share, value propositions, and demand drivers
 Strong ITIL Service Delivery processes and SIAM framework
 Strong Technology Background including cloud and XaaS, particularly ServiceNow
 Strong Business Intelligence Skills
 Experience with Solution Development for Third-party application planning is an asset
 Competitive understanding of the Premise, Cloud and Managed Service industry and
knowledge of customer’s Managed Service decision making process
 Strong Knowledge of Project Management, Lean Methodology, Six Sigma and Process
Efficiency Operationalization

Required Skills & Abilities

 Strong business acumen skills: value prop presentation, market analysis, forecasting, revenue
planning, pricing and value chain optimization
 Strong business analysis, analytics and process engineering
 Ability to thrive in virtual team environment, provide clarity when faced with ambiguity, and
work productively with a wide variety of people
 Building strong interpersonal relationships, promoting a team-focused culture with strong
shared goals & accountabilities, and influencing outcomes through leadership and persuasion
 Ability to take initiative and be self-directed, adaptable and innovative
 Strong program and project management skills

Required Professional Designation/Certification

 A University degree in Business and/or Engineering

 ITIL/SIAM certified
 An MBA will be an asset; however proven track record of delivery and execution is equally valid
 Marketing, Business, Technical or Management certifications and/or professional designation
(PMP, CSM, CPM, etc), will be a strong asset
 7+ years Telco products SDLC, agile and risk-based delivery
 7+ years of experience

Required Experience

 Technical/Agile Product Management

 Product Management/Business Case Development
 IP/Network Solutions/XaaS/Managed Services

Job description

pg. 1
Every day, our passionate employees connect our customers to the world and everything in it – it’s
why we exist at Shaw, and it’s why we strive to be the place where the best people choose to work.
Our people reflect the richness of our communities, and our culture is inclusive of each individual’s
diverse background and perspective, which makes us a stronger team.

At Shaw we believe an inclusive workforce fosters diversity of thought and perspective, and our
different perspectives create better solutions we invite all qualified individuals to apply.

Career Opportunity: Business Intelligence, Intermediate Data Analyst

Shaw Communications Inc., the leading Entertainment and Communications Company, has an
exciting opportunity for an Intermediate Data Analyst in our Calgary office, reporting to the
Manager, Business Intelligence - Delivery.
The successful candidate will join our Shaw Enterprise Business Intelligence team, which partners
with stakeholders from Finance, Data Strategy, Marketing, Product & Pricing, Sales, Engineering and
others. The BI Centre of Excellent team members collaborate with support teams, reporting teams
and end users to create data driven solutions to provide valuable and actionable insights to our
stakeholders.

Accountabilities/ Responsibilities:

· Design and deliver automated report solutions that summarize and transform data from various
data sources into understandable, actionable information.
· Develop and improve data mart structures and BI report development/delivery processes to
improve efficiency, usability, consistency, reliability and relevance of reports.
· Collect and converge requirements from end users; translate requirements into technical
solutions.
· Collaborate with business partners to identify opportunities to apply BI insights to various areas
of the organization.
· Support and troubleshoot technical problems within the BI Environment.
· Understand and remain current on Shaw product offerings, promotions, and associated order
entry / order management procedures.

Required Skills, Experience and Qualifications:

· 7+ years creating automated reports, using advanced techniques with various systems and
tools, and with emphasis on efficient, high quality code and identification/mitigation of data integrity
problems.
· 7+ years and a solid understanding of SQL, and other DB constructs including stored
procedures, functions, views and execution plans. Advanced knowledge of code optimization,
including development/coding best practices.
· 5+ years, a solid understanding, and demonstrated ability to apply Data Warehouse and Data
Modeling methodologies into practice. With a focus on the ability to understand the underlying data
sources and translating that knowledge into mapping documents and requirements for ETL
developers.

pg. 2
 · Experience acting as a mentor to peers, providing guidance on technical solutions, critical
thinking, and storytelling via data - relating the data (‘What’ and ‘When’) to the ‘Why’ and ‘How’
parts of our business.
· Hands on experience developing reports and architecture layer objects in MicroStrategy.
· Demonstrated business acumen. Ability to obtain essential information about a situation, focus
on the key objectives, recognize the relevant options available, select an appropriate course of action
and set in motion a plan to “get the job done”.
· Have a track record of delivering outputs that set the bar for quality, delivering complete
solutions which are thoughtful, forward thinking (considering future impacts) and follows all internal
processes perfectly.
· Ability to communicate with technical teams as well as business users.
· Demonstrated ability to build strong, cooperative intradepartmental and interdepartmental
relationships.
· Consistently able to work under pressure, multi-task and meet challenging deadlines, all while
focusing on quality.
· Team player with strong, proactive, communication skills.
· A positive “can do” attitude that will enable you to deal with challenging situations with
integrity, empathy and sincerity.

If you want to be part of something bigger—part of a dynamic team of people who are aligned,
focused, and passionate about working together to care for our customers, then we look forward to
meeting you! Join us.

We thank all interested applicants; however, only qualified candidates will be contacted. This position
requires the successful completion of a criminal and credit background check.

Job
 7 applicants
 Mid-Senior level
Company
 501-1,000 employees
 Information Technology and Services
Connections


5 company alumni

pg. 3
Job description
We are seeking an experienced Business Intelligence Developer in the Winnipeg area who is
specialized in Microsoft development. We are looking for individuals that are innovative and creative,
demonstrate problem-solving and judgment skills, be collaborative and are able to work well in a
team environment. You must have excellent listening skills, be highly responsive and have a
customer service orientation. Only candidates that are currently and immediately eligible to work in
Canada will be considered.

Key Areas of Responsibility:

 Work as part of a team of BI developers to create a full BI solution utilizing Microsoft products
(Microsoft – SSIS, PowerBI). This includes Data Warehouse Development, Unit Testing and UAT.
 Present to clients via PowerBI easy-to-use dashboards, interactive reports, and compelling
visualizations that bring data to life.
 Creation of sophisticated, insightful and interactive reports.
 Work on a variety of detailed development tasks
 Contribute to System Testing and Integration Testing - aid in the development of test plans.
 Work as part of a team to develop BI solutions including Data Analysis, Dimensional Modelling
and Design

Mandatory Skills:
 5 years + in progressive BI roles with experience finding business insights.
 Experience in the administration, development and management in Microsoft PowerBI
 Proficient with Microsoft Power BI.
 Proficient in Informatica
 Strong knowledge of Microsoft BI Stack (SSIS, SSRS, SSAS, Power BI,)
 Excellent Microsoft SQL Server skills
 Data warehouse design experience
 Experience with developing data extraction, transformation, and load programs (daily and initial
load) functionality on a wide range of data repositories (relational and multi-dimensional data
stores).
 Experience with developing monitoring and error notification processes to ensure data is
updated as designed.
 Proven troubleshooting and analytical experience.
 Experience with analyzing data in source systems to identify data cleanliness issues (e.g. missing
values, duplicate meanings, and invalid data).

Optional Skills:
 Any experience with other products in the Microsoft Cortana Analytics Suite
 3+ years of OLAP Development experience
 Knowledge of the Kimball BI Methodology
 Dimensional modelling experience is highly desirable

Professional Qualifications & Experience

 University or college degree

pg. 4
  Strong Business Analysis and Data Analysis skills
 Other systems development experience
 Technical background with proven troubleshooting skills
 Adept at delving into systems to find the true root cause for the issue at hand
 Strong organization and analytical skills with excellent attention to details
 Ability to work independently on multiple simultaneous tasks within a challenging fast-paced
team and customer oriented environment.

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Manager of IT and Business Intelligence

Company NameBrick Brewing Co Limited Company Location Kitchener, Canada

Area
Posted DatePosted 1 week ago Number of views586 views
Save

Easy ApplyApply to Manager of IT and Business Intelligence at Brick Brewing Co Limited

Job
 3/10 skills match
 145 applicants
Company
 51-200 employees
 Consumer Goods
Connections
You have 0 connections at this company.

Add >

Job description

pg. 5
Posted by

Lisa Edwards
Director of Human Resources at Brick Brewing Company
Send InMail

Founded in 1984, we were the first craft brewery to start up in Ontario and are credited with
pioneering the present-day craft brewing renaissance in Canada.
Waterloo Brewing is Ontario's largest Canadian-owned brewery.
Waterloo Brewing was named KW’s Company of the year in 2019.
__________________________________

Career Posting

Title: Manager of Information Technology and Business Intelligence

Dept: Finance
Reports to: CFO

Role Summary:

In this newly developed role, the Manager of Information Technology & Business Intelligence, you
will be responsible for developing, leading the implementation of the organization’s IT strategy. You
will be the key point person on projects and initiatives that will align data models and analytics with
our strategies as well as understand their downstream impacts. You will manage proactively, the
design and delivery of new and improved insights in to the business.

Accountabilities:

pg. 6
1. Lead IT Initiatives and Projects
 Analyze requests from business staff at any level of organization, assess business value of
request, elicit the data requirements, test and implement approved query reports or data
extracts against the Corporate Data Warehouse (“CDW”) or any corporate data sources.
 Manages business sensitive data and supports complex BI requests
 Leads small projects to build applications/tools and further the effectiveness of information
delivery.
 Works on internal Analytics or external cross-department project teams as requested to
represent the interests of BI.
 Provides and leads training, support and documentation to business leaders and analysts
regarding the structure, content and context of the CDW and the effective use of BI tools.
 Conducts User Acceptance Testing for any CDW changes as part of project-initiated work (e.g.
Product & Pricing changes).
 Takes lead & makes recommendations on improving general IT issues & requests.
 Communicates and co-ordinates with Technology Services to develop, test, distribute and
maintain required results.
 Designs, develops, tests and maintains complex operational and self-serve reports for
application systems in collaboration with BI team members.
 Ensures the accuracy and integrity of data in the CDW, by providing business requirements and
participating in the design and testing processes for all CDW development changes and
enhancements in co-operation with Technology Services support teams.
 Participates in peer reviews and proposes suggestions for improvements.

2. Create, Analyze and Deliver Key Reporting

 Implement Business Intelligence programs and queries to automate the gathering,
transportation and delivery of data in a variety of formats for various applications
 Collaborate with the Organizational Management teams to review reports or data sources to
ensure accuracy, integrity, appropriate interpretation, and high data quality
 Prepare and issue instructions concerning generation, completion, and distribution of reports
according to new or revised practices, procedures, or policies of reports management
 Understand new system changes as they affect data, reports, and reporting systems
 Extract data and manipulate, calculate, and format it into presentable reports, charts, and
graphs
 Analyze data and reporting solutions to understand business impact, correlations,
discrepancies, and to propose changes or alternate solutions
 Utilize business intelligence software platforms and source systems to build dynamic reporting
and analytical tools
 Train analysts and team members on reporting platforms and data visualization tools

3. Deliver Tools to Address Business Requirements

 Participate in requirement gathering sessions, liaise with stakeholders, and document user
requirements
 Transform business requests into technical requirements with business intelligence to ensure
accuracy of the results

pg. 7
  Provide training and documentation to all facets of the organization on self-serve reporting,
data governance and KPIs
 Manage intake and prioritization of requests for reporting and analytics
 Develop reporting and analytics for Logistics
 Participate in the design and enhancement of cubes, KPIs, and data warehouse
 Work with data engineer to incorporate new data sources seamlessly into data warehouse
 Help build and ensure data governance, compliance and security around data warehouse
 Support consistency and alignment with regional and global reporting and analytics

Qualifications:
 University or college degree in IT, Business Administration, Finance or CPA
 Experience in the consumer-packaged goods industry is an asset.
 Consistently able to demonstrate maturity under pressure, strong self-management skills and
able to perform effectively in a busy team environment
 Direct experience with business intelligence systems and data
 Strong analytical abilities related to understanding business users' needs and matching those
needs to data availability
 Excellent communication and presentation skills in order to share recommendations with
colleagues
 Superior leadership abilities, as well as ability to work with team members on a data science
project
 Creative problem-solving skills and critical thinking

Brick Brewing Co. Limited is an equal opportunity employer. We are committed to employing a diverse
workforce and encourage all qualified individuals to apply. We welcome and encourage applications
from people with disabilities. Accommodations are available on request for candidates taking part in all
aspects of the selection process.
Seniority Level
Mid-Senior level

Industry
 Consumer Goods

 Food & Beverages

Employment Type
Full-time

Job Functions
 Finance

 Information Technology
Applicant rank
Top 50% of 145 applicants

pg. 8
 How you match
Criteria provided by job poster

Skills
 Match
Information Technology

 Match
Data Analytics

 Match
Data Science

 No match
Self-management

 No match
Brewery

 No match
Data Governance

 No match
Problem Solving

 No match
Data Models

 No match
Presentation Skills

 No match
Crea

pg. 9
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Manager of Business Intelligence

Company NameO2E Brands Company Location 887 Great Northern Way, Vancouver, BC V5T 4T5,
CA
New Posted DatePosted 2 hours ago Number of views35 views
Save

ApplyApply to Manager of Business Intelligence on company website

Job
 5/9 skills match
 3 applicants
Company
 1,001-5,000 employees
 Consumer Services
Connections
You have 0 connections at this company.

Add >

Job description

pg. 10
Posted by

Kristy Pennock 2nd

Connecting Talent to Canada's Favorite Homegrown Brands- 1-800-GOT-JUNK?, WOW 1 DAY
PAINTING,You Move Me and Shack Shine
Send InMail

O2E Brands is seeking a Business Intelligence Manager to lead a talented team and partner with
business leaders by providing accurate and timely information and data analysis to give insights to
drive our business forward.

What people say about you:

I love helping business leaders make sense of data and information to support them in making
decisions to drive the business forward. I have a passion for data and information and want to lead
and educate others about the power of business intelligence! Along with my strong business acumen
and communication skills, I am also savvy with technology and work well with technical teams. I am
passionate about leading and growing other data and analytics professionals and I’m always keen to
share my knowledge and experience to enable and empower others. I want to help shape the
strategy for business intelligence in a fast-paced and growing organization!

Who we are:
With our four uniquely branded home service franchises - 1-800-GOT-JUNK?, WOW 1 DAY
PAINTING, You Move Me and Shack Shine - we make the ordinary businesses of junk removal,
painting, moving and house detailing exceptional by being leaders in customer experience and
innovation. It’s all in our name: O2E = Ordinary 2 Exceptional!

And it’s not just our brands that are exceptional, our team is too! We foster a culture people want to
be a part of. We strive to make work rewarding and fun. We’ve been continuously recognized as one
of Canada’s top employers and one of the country’s most admired cultures.

A day in the life:

pg. 11
  Lead and drive discussions and decisions around business intelligence tools, reports and
solutions
 Responsible for the architecture and governance of our data and information
 business intelligence
 Work closely with the EVP, Customer and Strategy to build out BI competency model for
organization with a view to increasing organization’s competency and maturity related to
analytics
 Implement Tableau across the organization as a primary tool for enabling decision makers to
access and understand business intelligence
 Lead data governance council to drive data continuity, integrity and alignment across key
technology platforms.
 Manage, maintain, refine and evolve the data dictionary to ensure consistent use of metric
definition with all enterprise reports and analysis
 Manage, maintain, refine and evolve the data monitoring systems to ensure system stability and
business continuity
 Identify opportunities to improve data management capabilities across groups through data
profiling and mapping data flows through business processes.
 Work with stakeholders and team members to identify data needs to develop broader data
strategy in support of the current and future programs.
 Advise on the best practices and improvements.
 Development and refinement of ongoing reports and dashboards.
 Architecting, designing, implementing and monitoring ‘best practice’ framework in Business
Intelligence
 Deliver a “One Version of the Truth” approach to all data used within organization
 Create and deliver relevant reports and information to our leadership team to help optimize
business decisions
 Work in collaboration with our database administrators and analytics team
 Mentor, manage and lead data and reporting analysts
 Lead training and education efforts related to business intelligence on behalf of the
organization

What you bring to the table:

 Hands-on experience in a business insights and/or business intelligence role ideally with
Salesforce experience
 Experience with SQL, R, Python, PHP, business intelligence tools such as Tableau (preferably),
Power BI, BusinessObjects, Cognos, or similar
 Experience working in a fast-paced and entrepreneurial environment while creating a structured
environment for your team
 Comfortable managing efforts in data warehouses and/or developing large scale reporting
solutions
 Proven experience leading a team of analysts and/or data engineers
 Experience managing communications and deliverables with multiple stakeholders at various
levels throughout an organization
 Deep knowledge on BI architectural elements such as ETL, Warehousing, Visualization
 Strong project management skills, including the ability to take initiative, multi-task, prioritize
and manage multiple projects simultaneously

pg. 12
  Strong business acumen
Seniority Level
Mid-Senior level

Industry
 Consumer Services
Employment Type
Full-time

Job Functions
 Analyst

 Information Technology

How you match

Criteria provided by job poster

Skills
 Match
Data Analytics

 Match
Data Mining

 Match
Project Management

 Match
Business Intelligence (BI)

 Match
Analytics

 No match
Business Intelligence Tools

 No match
Python (Programming Language)

 No match
Tableau

 No match
Business Insights

pg. 13
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Senior Business Intelligence Consultant

Company NameGroundswell Group Inc Company Location 601, 535 Thurlow Streeet, Vancouver,
BC V6E 3L2, CA
Posted DatePosted 3 weeks ago Number of views565 views
Save

Easy ApplyApply to Senior Business Intelligence Consultant at Groundswell Group Inc

Job
 5/10 skills match
 148 applicants
Company
 51-200 employees
 Information Technology and Services
Connections


o
1 connection

1 company alum

pg. 14
Job description
Groundswell Group Vancouver is seeking Senior Business Intelligence professionals!

Groundswell Group Consultants work directly with clients to optimize and enhance their Business Intelligence
and data management environment. We provide clients enterprise-wide information management solutions,
implemented by cross-functional teams that add real business value.

If you are passionate about delivering quality solutions, mastering new tools and technologies; a career at
Groundswell may be for you!

Responsibilities as a BI Consultant include but are not limited to:

 Develop and implement enterprise-wide Business Intelligence solutions, working onsite at client
locations or remote from Groundswell offices.
 Implement, optimize and support data warehousing solutions.
 Develop, troubleshoot and performance-tune ETL jobs.
 Create and update documentation (ie, impact analysis, data definitions, technical design specifications,
operations manual, test plans)
 Query and analyze data sources to understand data and determine logical data transformations
 Develop data models
 Design and develop data marts
 Write queries and stored procedures

Qualifications to succeed in this role are:

 Bachelor’s or Master’s Degree in Computer Science, Mathematics, Statistics or Data Science

 5+ years progressive experience as a Business Intelligence Developer
 Senior Data Warehousing, Data Mapping and ETL experience with proficiency in Microsoft's BI stack
and exposure to variety of enterprise BI tools
 Proficient in Tableau and PowerBI
 Proficient in Kimball Data Warehouse Methodologies
 Agile development methodology
 Experienced in Metadata driven development (i.e., code generation and automation)
 Knowledgeable in Master Data Managment
 Knowledgeable in database structures (Oracle , SQL)
 Oracle PL/SQL and SQL Plus experience an asset
 Excellent verbal and written communication skills
 Customer service focused
 Ability to adhere to established processes, guidelines for change and release management
 Self-motivated, keen to learn and proven rapid learning capability
 Ability to work with minimum supervision within a collaborative team-oriented environment.
 Ability to travel

Successful candidates will enjoy a generous compensation plan that includes a bonus, profit sharing and full
benefits. This dynamic position also offers an annual training allowance and a progressive company culture
that rewards performance and ingenuity.

Seniority Level
Mid-Senior level

pg. 15
 Industry
 Information Technology & Services

 Computer Software
Employment Type
Full-time

Job Functions
 Consulting

 Information Technology
How you match
Criteria provided by job poster

Skills
 Match
Data Analytics

 Match
Data Mining

 Match
Extract, Transform, Load (ETL)

 Match
Business Intelligence (BI)

 Match
Data Warehousing

 No match
Written Communication

 No match
Customer Service

 No match
Data Mapping

 No match
Data Models

 No match
Query Writing

Level of education
 Match
Master's Degree

pg. 16
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Manager, Business Intelligence - Government Services

Company NameAlberta Blue Cross Company Location Blue Cross Place 10009 108 Street NW,
Edmonton, AB T5J 3C5, CA
New Posted DatePosted 5 hours ago Number of views19 views
Save

ApplyApply to Manager, Business Intelligence - Government Services on company website

Job
 6/10 skills match
 0 applicants
Company
 501-1,000 employees
 Health, Wellness and Fitness
Connections


22 company alumni

Job description
FUNCTION:

At Alberta Blue Cross, we do things a little differently. Our vision, dedication to exceptional customer
experience and community leadership set us apart from the rest. We’re committed to providing the best health
coverage for our members and take an active role in promoting the wellness of all Albertans. Working at
Alberta Blue Cross means having a career where you’ll be recognized for your contributions. We value
diversity, encourage our employees to maintain a healthy work-life balance and provide opportunities for

pg. 17
training and career growth. If you’re excited about our brand and the contributions we make to the province,
then we’d love for you to join us!

We are seeking a Business Intelligence Manager for a newly created team within our Government Services
division. The Business Intelligence Manager will oversee a small team that will research, analyze policy,
legislation and potential changes with the health care systems with particular attention to those related to the
book of business being administered by Alberta Blue Cross on behalf of the Government of Alberta. You will
be responsible to keep abreast of current trends and emerging issues within the complex national, provincial,
public and private health care environment and provide advice to department executives. Using a mixed-
methods approach, you will use strategic thinking, leadership and the ability to understand “the big picture” to
evaluate potential risks and impacts of potential changes in legislation and government policy and to identify
future opportunities for the Government Services Division.

You will also be responsible to proactively develop relationships with key leaders at all levels of government,
associated agencies, system partners, community influencers and provide strategic counsel to senior and
executive leadership on a wide range of government relations matters.

DUTIES AND RESPONSIBILITIES:

 Develop long term operational plans that support divisional strategies.

 Strong emotional intelligence skills to understand stakeholder perspectives and how they relate to
divisional operations and strategic priorities.
 Leads, anticipates, and adapts to changing priorities.
 Build external and internal networks of stakeholders to facilitate intelligence gathering.
 Contributes to shaping the Government Division’s strategic positions by advising the senior leadership
on current trends in public policy and government priorities through the development of written
documents, briefing notes, presentation materials, and fact sheets.
 Direct and monitor identified information gathering activities important to Alberta Blue Cross including
relevant provincial and federal legislation and policy that may impact:
 The Government Services division book of business
 Community, primary and long-term care in Alberta.
 Coordinate, organize and/or attend work groups/project teams as required. Correspondence with
internal and external work units and or teams (verbal and written).
 Work closely with various stakeholders to discover, analyze and evaluate health care policy for strategic
planning.

SKILLS AND KNOWLEDGE:

 Bachelor’s or masters degree in health care related discipline (i.e., Health, Social Services, Political
Science, Public Policy or related field).
 Must have a minimum of 5 years of progressively related experience with health care or government
policies.
 Prior management experience in supporting and developing staff is an asset.
 Knowledge of health care environment both provincially and federally is required
 Knowledge of the publicly funded supplementary health benefits would be an asset
 Analytical and communication (verbal and written) skills are essential.
 Ability to synthesize relevant information and provide insights and recommendations to department
executives.
 Market exposure and an understanding of predictive modeling in benefits industry is an asset but not
required.
 Must have a high degree of critical thinking to analyze the intricacies of public and private healthcare.

pg. 18
 Alberta Blue Cross offers a competitive salary and benefits package and the opportunity to work in a
challenging team-oriented environment. This position will remain open until a suitable candidate is selected. If
you have the qualifications we are looking for, apply online at www.ab.bluecross.ca
Seniority Level
Associate

Industry
 Insurance

 Health, Wellness & Fitness

Employment Type
Full-time

Job Functions
 Strategy/Planning

 Management
How you match
Criteria provided by job poster

Skills
 Match
Business

 Match
Data Analytics

 Match
Data Mining

 Match
Leadership

 Match
Business Intelligence (BI)

 Match
Analytics

 No match
Government Relations

 No match
Strategic Counsel

 No match
Intelligence Gathering

 No match
Government Services

pg. 19
 Level of education
 Match
Master's Degree

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Sr. Business Intelligence Engineer

Company NameAmazon Company Location Vancouver, CA

Posted DatePosted 3 weeks ago Number of views410 views
Save

ApplyApply to Sr. Business Intelligence Engineer on company website

Job
 62 applicants
 Mid-Senior level
Company
 10,001 employees
 Internet
Connections


pg. 20
o
5 connections

2 company alumni

Job description
Description

We hire the world’s brightest minds, offering them an environment in which they can relentlessly identify
and drive solutions to improve our Customer’s experience on Amazon.com. We do this every day by solving
complex business and technical problems with ingenuity and simplicity. We’re making history and the good
news is that we’ve only just begun.

As a Senior Business Intelligence Engineer, you will lead a program to generate business and user experience
insights based off of rich quantitative data. You will work closely with the user experience (UX), product
management, engineering, and data analytic platform teams to ensure the right data are gathered in the
right way to generate actionable insights into how our customers (i.e. candidates, employees, managers, and
HR team members) -- interact with People Tech and HR systems.
The successful candidate in this role knows and loves working with business intelligence products, is
comfortable accessing and working with data from multiple sources, and can partner with internal
stakeholders to help drive the business. Successful candidates have significant experience analyzing data,
identifying trends, extracting conclusions, and presenting findings in a simple and clear manner. We are
looking for someone who not only finds patterns in the data, but more importantly, understands how to turn
those discoveries into value for our customers every day.

Responsibilities

 Ability to partner with development, product management, and user experience teams to understand
and grow our data analytics platform.
 Ability to create long-view research road maps that impact product life cycles using a variety of
appropriate techniques.

pg. 21
  Ability to create systems and mechanisms to generate ongoing, regular insights to inform product
development.
 Ability to develop metrics that appropriately reflect the user experience, quality of a feature, product or
system.
 Identify the best method, or mix of methods, based on research questions, timeline and resourcing.
 Work cross-functionally with design, product management, engineering, and marketing to
communicate results and recommendations, and advocate on behalf of our customers.
 Report on existing key business metrics, ensuring clear understanding of progress to all goals.
 Use experimental design and statistics to assist in the design and measurement of various tests.
 Manage large scale requests and projects to define requirements, manage timelines, and coordinate
activities with other involved team members
 Work cross functionally with the product team to recommend ways of automating existing manual
processes.

Basic Qualifications

 5+ years hands on analytics work experience with proven quantitative orientation.

 Bachelor’s degree in math, finance, engineering, statistics, or related discipline is required.
 Proven analytical and quantitative skills and ability to use hard data and metrics to back up assumptions
and develop business cases.
 Excellent working knowledge of large data manipulation and data mining using complex SQL.
 Strong skills in Excel as well as other data visualization tools like Tableau, QuikView, Power BI etc.
 Experience in designing and delivering cross functional custom reporting solutions.
 Strong verbal/written communication & data presentation skills, including an ability to effectively
develop and communicate clear, thoughtful, and comprehensive analyses.
 Demonstrated ability to manage and prioritize workload and roadmaps.
 Be self-driven, and show ability to deliver on ambiguous projects with incomplete or dirty data.
Preferred Qualifications

 Graduate degree in Computer Science, Engineering, Math, Finance, Statistics or a related discipline.
 Familiarity with Human Resources/People data (e.g. Payroll, Job Records, and Time data).
 Ability to engage with and influence senior leadership across a variety of functions and business lines.
 Experience in partnering with business owners to understand requirements and develop supporting
analysis to solve business problems.
 Familiarity with AWS solutions such as EC2, DynamoDB, S3, and Redshift.
 Knowledge and direct experience using business intelligence reporting tools. (OBIEE, Business Objects,
Cognos, Tableau, MicroStrategy, SSAS Cubes, etc.).
 Knowledge of scripting for automation (e.g. Python, Perl, Ruby).

Company - AMZN CAN Fulfillment Svcs, ULC

Job ID: A824378

Seniority Level
Mid-Senior level

Industry
 Computer Software

pg. 22
 Information Technology & Services

 Internet
Employment Type
Full-time

Job Functions
 Strategy/Planning

 Analyst

 Information Technology

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Senior Customer Analytics Manager

Company NameNational Bank of Fujairah Company Location Dubai, Dubai, United Arab Emirates
Posted DatePosted 3 weeks ago Number of views4,014 views
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Job
 1/10 skills match
 1,157 applicants
Company
 501-1,000 employees
 Banking
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Job description

pg. 23
Job purpose
Customer analytics is a business unit that offers a revolutionary AI- and machine learning-based analytic
solutions to consumers and corporate customers. The role designs and uses artificial intelligence, data science
and analytics algorithms to help internal and external consumers make smarter financial decisions.
Key accountabilities

Data Collection/ Analysis:

 • Program and analyze dashboards for relevant information, including historical trends
 • Manage dashboards to track what users are doing
 • Extract data to run through analytics platforms and visualize data
 Identify and leverage new data sources internally and externally to create a rich data lake of different
metrics which will have a significant impact on external customers and internal processes.
Data Cleanup:
 Extract signal from noise
 Convert to information and generate insights. Understand the business variables and create
meaningful data insights to help define sales strategy, cross selling, pricing, product bundling and
other similar inputs to the business teams.
 Information extraction
Statistical Modeling:
 Create algorithms that easily scale with amount of data and users
 “Machine learning” – constructing algorithms so teams can learn from and make predictions on data
 Natural language processes (NLP)
Creating & Developing:
 New software applications
 File patents for inventions on behalf of the company
 Developing commercial solutions using Big Data technologies such as Hadoop, Spark, Pig, Hive, Kafka,
Storm, Cassandra, Neo4j, etc.
 Develop production quality code to run in our data processing centers
Research & Reporting:
 Coordinate and execute all phases of market research
 Deliver current and relevant customer and market insights
 Develop longitudinal survey studies to provide insights on emerging consumer needs and industry
gaps
 Design and conduct exploratory user studies, including surveys, market studies, attitude, usage and
brand tracking studies
 Create dynamic and actionable reports that bring the data to life
 Track and summarize consumer trends to help keep internal stakeholders informed
Analysis:
 Competitive analysis, industry analysis, scenario modeling
 Maintain understanding of financial, strategic and marketing imperatives, product and service
roadmap and competitive dynamics in the marketplace
 Understand how business interacts with brands and customers, with deep knowledge of the role
that technology plays in this relationship
Strategy:
 Develop and initiate digital strategies that can be applied across multiple business lines and channels
 Interact with global marketing and product development teams across all stages to support their
design and implementation of impactful market research activities, including synthesis and
communication of results and findings
 Build relationships with the internal and client teams to foster relationships and drive adoption of
our strategies
Team management

pg. 24
  Growth and management of staff in the department through establishing tools, principles and
processes, mentoring and coaching.
Qualifications

Education level
 Bachelor’s Degree (Masters preferred) in Statistics, Mathematics, Operations Econometrics or related
field
Professional Qualifications
 Not required, but a plus: Post-graduate degree or equivalent in Maths/Economics/Quantitative
methods or related fields
Experience required

Work Experience
 5+ years of experience in analyzing large data sets to drive significant business decisions
 Strong statistical background, especially in experimentation and modelling
 Track record in establishing clear, impactful AI architecture in complex, data-driven organization (not
necessarily in financial services)
 Strong people leadership skills
 Proficiency in a statistics tools like R and Big Data
 Exceptional presentation skills and ability to communicate methodologies and results clearly and
concisely
 Lead strategic analyses to understand customer behaviour and develop business success metrics
 Strong interpersonal skills and ability to work with cross-functional teams
 Ability to drive research projects
 Experience with experimentation methodologies - post-stratification, quasi-experimental research
designs, sequential testing
 Experience with Bayesian techniques, Multi-armed bandit algorithm
Key skills and competencies

 Product management
 Agile management
 Customer Centric Culture
 Customer Service & Excellence
 Sales Strategy, Management & Execution
 Customer experience strategy
 Experience design and innovation
 Organizational adoption and Accountability
Seniority Level
Mid-Senior level

Industry
 Banking
Employment Type
Full-time

Job Functions
 Customer Service
How you match
Criteria provided by job poster

pg. 25
 Skills
 Match
Analytics

 No match
Research Projects

 No match
Mathematics

 No match
Statistical Modeling

 No match
Brand Tracking

 No match
Customer Analysis

 No match
Big Data

 No match
Sales Strategy

 No match
Presentation Skills

 No match
Interpersonal Skills

Level of education
 Match
Master's Degree

pg. 26