Experience Nov 2018 – Present Vail Resorts (Breckenridge) Ski Instructor • Provides a superior customer experience to those visiting the resort • Introduces the basics of skiing, equipment, and safety daily to classes of 4-8 children aged from 3 to 6 • Manage time effectively and serve meals and snacks • Work in collaboration with other instructors as well as individually • Communicate to parents and guests about skills learned and provided areas of improvement to focus on for a skier’s development • Promptly responds to any questions or concerns that customers address
Nov 2017 – Nov 2018 Texas Teachers of Tomorrow Program Advisor • Provided support to customers to ensure their experience was positive • Promptly responded to general inquiries and questions regarding the Texas Teachers program and customers’ next steps within the program • Maintained up to date knowledge regarding the Texas Education Agency policies as it related to testing, payments, and program rules • Consulted with those interested in the program to evaluate their needs and determine the best options for them within the program
July 2016 – Nov 2017 El Campo Leader-News Reporter • Wrote at least 3 articles per week for print and web media outlets • Covered the education beat and worked with administrators and school staff to understand state and local policies • Collaborated with the editor and designed several pages of the newspaper using the Adobe suite • Communicated with advertisers to sell and schedule classified and real estate advertisements • Scheduled and conducted interviews with community members and officials • Attended newsworthy public events and took photos
July 2015 – July 2016 Blanco County News Editor • Created a weekly 12-20 page newspaper to be distributed in Blanco and surrounding areas • Handled phone calls and customer service inquiries on a daily basis • Conducted field interviews and researched the background of sources • Communicated with advertisers and subscribers to ensure revenue • Wrote 1 article per week and edited all other materials • Designed and placed advertisements and handled advertising inquiries • Oversaw the distribution of the Blanco County News and sister publications • Created and managed content for social media and web outlets • Worked with the Texas Press Association to promptly update their digital archive with new pages of the Blanco County News
Aug 2014 – Dec 2014 Kristy Ozmun Public Relations Intern • Monitored relevant media and created media summaries for clients • Drafted press releases and story pitches • Worked as a team with fellow interns to edit and widely distribute releases and pitches in a timely manner • Maintained positive relationships with media members in order to pitch stories
Jan 2014 – Dec 2014 Stephanie Barko, Literary Publicist Junior Publicist/ Intern • Worked on Stephanie’s website, blog and Ezine articles in order to optimize them for the web • Researched and collected information for articles • Assisted with client work including booking a virtual blog tour, researching potential readers, pitching various blogs and websites to review books • Assisted in logo design and with social media platforms • Worked on Wordpress and used SEO to encourage web traffic
Jan 2014 – May 2014 Social News Network Sports, News, Entertainment Contributor • Contributed to student-led Twitter, Tumblr, and Facebook news accounts • Updated stories, breaking news and engaged with audiences
Aug 2013 – Dec 2013 Austin Monthly Editorial Intern • Researched and wrote the events section of the magazine • Wrote ‘Talk’ section pieces about happenings in the Austin area including new buildings and businesses that were of interest to readers • Maintained contact with businesses and organizations that wished to be featured
Technical Skills: Adobe Creative Suite, Microsoft Office, Audacity, Soundslides, Final Cut Pro, Cision, Wordpress, Account Scout, Salesforce, IMS