Comparing bills –

Your New Water Rates Example Single-

Essential Needs – 10% of
Family Residential
Monthly customer charge –classes and usage charges,
Here are the rate tables showing the
presentation featuring all of the BWS
Monthly Customer Charge, Single-
customer Water Bill Single-family residential WATER MATTERS
Based on water meter size
Family Residential, and Multi-Unit
please visit our website at www.
Residential charges. For a more complete
boardofwatersupply.com/waterrates Calculations Safe, dependable, and affordable water, now and into the future

Proposed MonthlyCharge
Monthly Customer Customer meter) (per meter)
(per Charge
All calculationsComparing
presented areBills: Single-Family Residential
Volume Essential Needs Tier
6 – Issue 2 Public Hearings Summer 2019
Comparing
approximate and non-binding.
bills –
only. User (2,000 gallons per month)
New Rates: How To Read Your New Water Bill
Monthly Customer Charge in $/Month - Effective dates The
This guide is for Low Water
example, Here are some photos from our first
Median water user – 50% of public hearing, held on April 26 at
Low Water Use
Single-family residential
the Mission Memorial Auditorium,
downtown. There are several more or 3/4” and will have the lowest monthly
2,000 gal. monthly water use opportunities for public involvement. customer charge.
Monthly customer charge $ 10.42 See the schedule of upcoming • A NEW Essential Needs rate tier for the
10%
2,000 gal. @ $3.79 perof1,000
Single
gal.Family
7.58 Residential Users
hearings on the back page. first 2,000 gallons of water used each
August 2019 Water Bill $18.00 month for basic indoor water needs,
Comparing Bills: Single-Family Residential
$114.59
The new rate
Comparing
UseWater bills – gallons per month) such as drinking, cooking, and personal
ES
ER CHARG
TOTAL SEW

Median Water
$53.46

The Median User (6,000 TOTAL WATER

CHARGES structure will not hygiene. All residential customers get this
affect the front rate, which is below the actual cost to
6,000 gal. monthly water use
Monthly customer charge $ 10.42
Average water user side of your bill.
The front side of
serve them.

Single-family residential Single-family residential

details)
(See back for

• Adjusted rate tiers to encourage water

SUMMARY
ER BILLING $345.15
WATER & SEW
2,000 gal. @ $3.79 per 1,000 gal. 7.58 all bills, such as
-$3 45.1 5
ance
Previous Bal $0.00
ACCOUNT INF
ORMATION 1234567890 Pay men ts $0.00
conservation.
4,000 gal. @ $4.46 per 1,000 gal. 17.84 ber NUI,ALOHA Adjustments $168.05
this example for
water rates 2018 - 2022
Account Num Corrections
* Typical for Single Family Residential unit BLVD rges
• For owners of a private fire protection
a single-family
88 KA WAI OLA Current Cha
August 2019 Water Bill $35.84
Name

ds tier Address 07/03/2019 $168.05

50% of Single Family Residential Users

Billing Date TOTAL AMOU
NT DUE
ST REACH US
BY
07/23/2019
residential system, there will now be a monthly fire
Single-Family Residential Water Rates, 2018–2022 PAYMENT MU
meter standby charge, based on the size
Average Water Use customer, will
Profile

Comparing bills – Residential

ge (kgal) Water Usage
Bill Period Usa WATER

Below-costExisting
rate for of the fire meter, instead of a charge for
CHARGES

10
look the same
THOUS. DAYS

10
11
Comparing Bills: Single-Family

13
Proposed
ApprovedRates, Effective Dates

8
13
DATE GAL $53.46

12
13
32
Rates, Effective Dates

4
0
10 $53.46

0
incidental water use.

0
07/02/2019

2
30

as before.
10 $57.88
06/01/2009

9,000 gal. monthly water use

Tier2,000
first gallons
12 11 31
$44.62
05/01/2019

User (9,000 gallons per month)

30

The Average $Water

High water users – top 3% of
10 8 $66.72
04/01/2019 30

Gallons/ Rate July Gallons/ July July July July Going forward, you will be billed for your
8 13 $66.72
03/01/2019

Monthly customer charge 10.42 Manager Lau shows off a section of failed
13 31
$62.30
02/02/2019

per month.
6 31
12 $66.72
01/02/2019

du/month 2018 du/month 2019 2020 2021 2022

4 31

water main from the “pipe graveyard.”water services at the new rate structure.
13 $26.94

2,000 gal. @ $3.79 per 1,000 gal. 7.58

12/01/2018 29

9
2

9
4 $9.26

2/1
9

1/0
9
11/01/2018

Single-family residential

1/1
9

1/1
27

/0
1/1
9

/0
2/1
0 $9.26

8
0

/0
2/1

07
8

/0
1/1
10/02/2018

06
8

/0
1/1
This guide illustrates important changes

05
8
32

/0
2/1

04
8

/0
6/1

03
8
0 $9.26

/0
2/1

02
/0
5/1
4,000 gal. @ $4.46 per 1,000 gal. 17.84

01
09/06/2018

/0

12
/0

11
28

/0

10
/0

09
0 $18.10
od Ending On

08
07
For Billing Peri 08/02/2018 31

EssN 0 to 2,000 $3.79 $3.91 $4.17 $4.46

2
07/05/2018

to your billing statement resulting from

t.

3,000 gal. @ $5.06 per 1,000 gal. 15.18

your paymen

All residential
om portion with
se detach and return bott

the new rates and new rate tiers. Please

s below. Plea
ress change

August 2019 Water Bill $51.02

Indicate add

0 to 13,000 $4.42 $4.42

BER
ACCOUNT NUM

customers get
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take a few minutes to review this guide

Ïہ
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2,001 to LY
1234567890
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00016805

1 $4.46 $4.60 $4.90 $5.25 WATER SU PP T REACH US

BY
BOARD OF PAYMENT MUS

that explains the various parts of your

OLULU

6,000
High Water Use
NTY OF HON

this rate.
CITY AND COU ION
07/23/2019 CUSTOMER
CARE DIVIS
IA STREET
630 S. BERETAN to Current

combined water-and-sewer bill.

01 date applies
HI 96843-00 REACH US BY ts are due immediately.
HONOLULU PAYMENT MUST All past due
amoun

Comparing Bills: Single-Family Residential

Charges only.

NT DUE
TOTAL AMOU

13,001 to 6,001 to 35,000 gal. monthly water use $168.05

The same detailed information on
2 $5.33 $5.33 $5.06 $5.20 $5.50 $5.85 The High Water User (35,000 gallons per month)
U

10%
LOSED - OAH

of 30,000
BWS
AMOUNT ENC

30,000 Monthly customer charge $ 10.42 adjustments, payments, and balances €%MQ3Y)C!N
^3MT+
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will continue to be presented clearly and

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residential 2,000 gal. @ $3.79 per 1,000 gal. 7.58

-000012 payable to:
BOARD OF
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0039827-HBOS1
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simply on your new bill. Bill payment

NUI, ALOHAOLA BLVD qQqQ1qQ

4,000 gal. @ $4.46 per 1,000 gal. 17.84

000000 88 KA WAI 96707

Multi-unit residential
80500000
More than
use $7.94 $7.94 More than
KAPOLEI HI

customers
67 89 00000016

information and telephone numbers

45
10000123
3 $8.46 $8.60 $8.90 $9.25 24,000 gal. @ $5.06 per 1,000 gal. 121.44
30,000 30,000
2,000 gallons or are also included so you can find help

water
EssN – Essentialrates
less. needs 2018 - 2022
EssN: Essential Needs – du: dwelling unit – Rates are in $ per thousand gallons
5,000 gal. @ $8.46 per 1,000 gal. 42.30
August 2019 Water Bill $199.58
Dear Valued Customer:
Monthly fire meter standby charge
your billingChair period Andaya
beginsaddresses
on or afterthe Mission
July 1,
when you need it. If you have questions
about the rates or your bill, call our
440039827000
012000010000
000

Rates are in $ per thousand gallons Top 3% of Single Family Residential Users Memorial attendees.
Multi-Unit Residential Water Rates, 2018–2022 The Board of Water Supply (BWS) is 2019. The majority of BWS customers will customer service representatives for
du – dwelling unit see these changes reflected in their bill assistance at 748-5030 or email us at
BWS Encourages Water implementing new rates and a new rate
Existing Proposed
ApprovedRates, Effective
Rates, Effective Dates
Dates Fire Meter Standby Charge structure for residential users as of July 1, for the first time starting with the August customerservice@hbws.org.
Tier Gallons/ Rate July Gallons/ July July July July
Conservation Through 2019. The changes allow the BWS to more 2019 bill. To learn more about our new rates,
Our Rebate Programs! Fire Service
du/month 2018 du/month 2019 2020 2021 2022 equitably
July 2018 July 2019recover
Julythe2020cost to provide
July 2021 water
July 2022 Some of the significant changes are: please visit our website at www.
Size for each type of customer, such as single- boardofwatersupply.com/waterrates.
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drying and help protect For rebate instruc
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visit www.boardofwa
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visit rain water for
and forms, ates
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Applies to Honolulu

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store purchases Board of Water Supply customers.

residential clothes washers, rain barrel

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and forms, ates
as a combined unitcontrollers, and/or add-on devicesOnly WaterSense ®

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3 $7.94 $5.90 $5.91 $5.93 $5.98 www.boar clothes washers

STAR® labeled
only. Limited
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water- about the planned rate increases. TROUBLE CALL: (808) 748-5000
22,000 10,000
only. For more bates
Applies to ENERGYresidential account holders

catchment, and weather-based irrigation

Supply atersupply.com/re 11:15:48 AM
Board of Water Oahu residents, visit boardofw
2/8/2019

Fire Meter
Customer Service: (808) 748-5030
Multi-Unit
saving ideas for

1
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EssN: Essential Needs – du: dwelling unit – Rates are in $ per thousand gallons controllers. Information and rebate forms Billing & Payments: (808) 748-5020
GET THE HNL.INFO PHONE APP FOR
at www.boardofwatersupply.com/rebates.
Rates are in $ per thousand gallons
this data to revise our monthly rate cost to serve them. Currently, Water Rates Phone & Email Alerts: https://hnl.info
Standby Charge
630 S. Beretania St., Honolulu, HI 96843
For
tiers:more
du – dwellinginformation
unit on the
a new essential needs new water
tier to rates,
about 12please
percentvisit www.boardofwatersupply.com/waterrates
of the costs to
www.boardofwatersupply.com
Multi-unit residential customers A nominal monthly fire meter stand-
help those on fixed incomes and a provide water to single-family by charge replaces the charge for
 JULY 2019 SINGLE FAMILY RESIDENTIAL BILL DETAIL NEW AUGUST 2019 MULTI-UNIT RESIDENTIAL BILL DETAIL
A. Recap A. Recap
Your previous Your previous
balance before
DATE PAYMENTS/ADJUSTMENTS/CHARGES
Previous Balance
AMOUNT BALANCE
345.15
DATE PAYMENTS/ADJUSTMENTS/CHARGES AMOUNT BALANCE balance before
current charges A 06/05/2019 Payment -177.10 A Previous Balance 2,259.81 current charges
07/30/2019 Payment -2,259.81
B. Billing Period 06/24/2019 Payment -168.05
Balance Before Current Charges 0.00 B. B  illing Period
Reflecting the start Balance Before Current Charges 0.00
Reflecting the start
and end dates for C Meter No. 02218955 Curr Rdg: 94.000 Prev Rdg: 84.000 Cons: 10.000 thousand gals
Meter No. 98070309 Curr Rdg: 607.000 Prev Rdg: 485.000 Cons: 122.000 thousand gals
and end dates for
metered water B Multi-Family Water Charges 07/08/2019 to 08/05/2019
B metered water
Single Family Water Charges 06/02/2019 to 07/02/2019 C usage
usage Tier 1 = 10 Kgal @ $4.42 44.20
Tier 1 - 36 Kgals @ $3.70 133.20

•J uly 2019 bill D Water Billing Charge 9.26

Tier 2 - 36 Kgal @ $4.35
Tier 3 - 50 Kgal @ $4.95
156.60
247.50 C. Water Rates
Total Water Charges 53.46
Billing period D Customer Charge at Meter Size 2 inch 38.81 & Charges
starts before July Single Family Sewer Charges 06/02/2019 to 07/02/2019 Total Water Charges 576.11 Detailed monthly
1 E
Water Irrigation Factor - 2 Kgal @ $0
Sewer Volume Charge - 8 Kgal @ $4.63
0.00
37.04
Multi Family Sewer Charges 07/08/2019 to 08/05/2019 water charges
•A ugust 2019 bill Water Irrigation Factor - 24 Kgal @ $0 0.00 and rates
Sewer Base Charge for 1 Units 77.55
E Sewer Volume Charge - 98 Kgal @ $4.63 453.74
Billing period Total Sewer Charges 114.59
Sewer Base Charge for 18 Units 959.76 •A ugust 2019 bill
starts on or after Total Sewer Charges 1,413.50 Please note new
July 1 G TOTAL AMOUNT DUE $168.05
rate tiers
G
PAYMENT MUST REACH US BY 07/23/2019 TOTAL AMOUNT DUE $1,989.61
C. Water Rates PAYMENT MUST REACH US BY 08/27/2019 l
D. Monthly Charge
& Charges Please note: If your billing period spans the months of June and July 2019, water usage Assessed for the
Detailed monthly B will be charged at the old rate schedule, including the billing charge. When your billing period costs of meter
water charges starts on or after July 1, 2019, your water usage will be charged at the new rate schedule. maintenance, meter
and rates reading, billing,

NEW AUGUST 2019 SINGLE FAMILY RESIDENTIAL BILL DETAIL

•J uly 2019 bill and other activities
to provide water
NEW AUGUST 2019 NON-RESIDENTIAL BILL DETAIL
Water charges
based on former
PAYING YOUR BILL NOT PAYING YOUR BILL ON TIME
PAYING YOUR BILL NOT PAYING YOUR BILL ON TIME service, regardless
if water is used
1. By mail using the enclosed envelope. If payment is not received by the stated due date, water service may be
DATE PAYMENTS/ADJUSTMENTS/CHARGES AMOUNT BALANCE
rate tiers 2. By Automatic Bill Payment from your checking or savings account.
3. Online at www.boardofwatersupply.com.
Previous Balance
disconnected. If your service is turned off for non-payment, you may be required
to pay your bill in full, plus a reactivation charge, before your water is restored.
168.05
1. By mail using the enclosed envelope.
2. By Automatic Bill Payment from your checking or savings account.
If payment is not received by the stated due date, water service may be
disconnected. If your service is turned off for non-payment, you may be required

•A ugust 2019 bill

4. In person
DATE
5. At any
07/18/2019
at our office or our night deposit box at 630 S. Beretania Street.
Satellite PAYMENTS/ADJUSTMENTS/CHARGES
Payment City Hall. Call 808-768-3798 for locations. AMOUNT
-168.05 BALANCE
3. Online at www.boardofwatersupply.com.
4. In person at our office or our night deposit box at 630 S. Beretania Street.
to pay your bill in full, plus a reactivation charge, before your water is restored.
•A ugust 2019 bill
New “Customer
6. Over the phone with a credit card. Call 808-748-5020. 5. At any Satellite City Hall. Call 808-768-3798 for locations.
Water charges There is a charge forPrevious
all dishonored
Balance Before Balance
payments.
Current Charges DIRECT LINE NUMBERS 168.05
0.00
6. Over the phone with a credit card. Call 808-748-5020.

Charge” based
There is a charge for all dishonored payments.
A
DIRECT LINE NUMBERS
07/18/2019 Payment -168.05 DATE PAYMENTS/ADJUSTMENTS/CHARGES AMOUNT BALANCE
based on new
BOARD OF WATER SUPPLY

MeterBalance BeforeCurr
Current
Rdg:Charges Main Line . . . . . . . . . . . . . . . 808-748-5000 0.00 A Previous Balance
BOARD OF WATER SUPPLY
1,214.54 on your water
rate tiers ESTIMATED No. 02218955 105.000 Prev Rdg: 94.000 Cons: 11.000 thousand (Mondaygals
- Friday, 7:45am - 4:30pm)
07/17/2019 Payment Main Line . . . . . . . . . . . . . . . 808-748-5000
-1,214.54
meter size, as
Customer Care. . . . . . . . . . . . . 808-748-5030 ESTIMATED (Monday - Friday, 7:45am - 4:30pm)
If a meter cannot be read, an estimated bill will be sent. To avoid this,
D. Monthly Charge
Meter No. 02218955 Curr Rdg: 105.000 Prev Rdg: 94.000 Cons:
Water Trouble. . . . 11.000
. . . . . . . .thousand gals (24 Hours)
. . 808-748-5000 If a meter cannot beBalance Before Current Charges Customer Care. . . . . . . . . . . . . 808-748-5030
0.00
Single Family Water Charges 07/03/2019 to 08/04/2019
please do not obstruct the meter. read, an estimated bill will be sent. To avoid this,
now indicated;
Tips for Efficient Water Use. . . 808-748-5041 Water Trouble. . . . . . . . . . . . . . 808-748-5000 (24 Hours)
B
please do not obstruct the meter. Tips for Efficient Water Use. . . 808-748-5041
Assessed for the Tier 1 Single
=CHARGE
2 Kgal @ $3.79
Family Water Charges 07/03/2019 to 08/04/2019 7.58
replaces the
C
WATER BILLING Meter No. 11060361 Curr Rdg: 18984.000 Prev Rdg: 18698.000 Cons: 286.000 thousand gals
costs of meter 2 Tier
= 4 1Kgal
Tier assessed = 2the@
Kgal @of$3.79
$4.46 DEPARTMENT OF ENVIRONMENTAL17.84 SERVICES
7.58 WATER BILLING CHARGE
Monthly charges for costs metering, meter reading, billing,
C former “Water
Sewer Questions . . . . . . . . . . . 808-768-3330 (Monday - Friday, 7:45am - 4:30pm) DEPARTMENT OF ENVIRONMENTAL SERVICES
B
and other activities to furnish
= water service, regardless if water is used. Monthly charges assessed for the costs of metering, meter reading, billing,
Tier 3 Tier= 5 2Kgal 4@Kgal @ $4.46 17.84 Non-Residential Rate Charges 07/04/2019 to 08/01/2019
maintenance, meter $5.06 25.30
Sewer Trouble . . . . . . . . . . . . . 808-768-7272 (24 Hours) and other activities to furnish water service, regardless if water is used. Sewer Questions . . . . . . . . . . . 808-768-3330 (Monday - Friday, 7:45am - 4:30pm)
Customer Tier 3Charge
= 5 Kgal at@Meter
$5.06Size 5/8 inch 25.30
10.42 Water Charge = 286 Kgal @ $5.01 Sewer Trouble . . . . . . . . . . . . . 808-768-7272 (24 Hours)
1,432.86 Billing Charge”
reading, billing, D
MOVING/VACATING Customer Charge at Meter Size 5/8 inch FOLLOW US ON SOCIAL MEDIA 10.42 Customer Charge at Meter Size 1-1/2 inch 15.23
E. Sewer Rates
MOVING/VACATING FOLLOW US ON SOCIAL MEDIA
Total Water Charges 61.14
and other activities All water and sewerTotal
chargesWater
are your responsibility
Charges until you notify us Facebook.com/BWSHonolulu and Twitter @BWSHonolulu 61.14 D All water and sewer Total
charges Water Charges until you notify us 1,448.09
& Charges
to close your account. are your responsibility Facebook.com/BWSHonolulu and Twitter @BWSHonolulu
to provide water
to close your account.
Single Family Sewer Charges 07/03/2019 to to
08/04/2019
service, regardless
Single
WaterWater
Family
Irrigation
Sewer
Factor
Charges 07/03/2019
- credit
2 Kgal @
08/04/2019
$0account, 0.00you.
Meter No. 02224869 Curr Rdg: 44.000 Prev Rdg: 44.000 Cons: 0.000 thousand gals
Detailed monthly
To Irrigation F
Factor - 2toKgal
your@ $0 0.00 Automatic Fire Sprinkler Charges 07/03/2019 to 07/31/2019
if water is used SewerSewer
Volume
ensure proper
Charge
Volume - 9 Please
Charge Kgal @make
- 9 Kgal $4.63
@ $4.63
do not punch holes, staple, fold or mutilate this form. Thank
41.67
41.67 sewer service
E
sure the address appears in the envelope window. Fire To ensure
Meter proper credit
Standby Charge to your account,
at Meter Sizedo
8 not
inchpunch holes, staple, fold or mutilate this form. Thank
47.83you.
SewerSewer
Base Base
Charge Charge
for 1for 1 Units
Units 77.55
77.55 Total Current Charges
Please make sure the address appears in the envelope window.
47.83 charges and rates
•J uly 2019 bill TotalTotal Sewer Charges 119.22
“Water Billing
Sewer Charges 119.22
G TOTAL AMOUNT DUE $1,495.92
F. Automatic Fire
Charge.” All TOTAL AMOUNT DUE $180.36 Sprinkler Charge
TOTAL AMOUNT DUE $180.36 PAYMENT MUST REACH US BY 08/25/2019
Monthly charge
customers pay G PAYMENT MUST REACH US BY 08/26/2019
the same amount PAYMENT MUST REACH US BY 08/26/2019 for fire meter
maintenance costs
•A ugust 2019 bill ïìììîìììïíìïïïîíîìîíïììîïïîììîîîîìïîîîìïíìïíííîïîîíîîíïïìììïíìíìì
based on the fire
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New “Customer
THE BOTTOM HALF OF EACH BILL DETAIL PAGE IS THE SAME
meter size (replaces
Charge” based BOARD OF WATER SUPPLY the charge for
on your water CITY AND COUNTY OF HONOLULU BOARD OF WATER SUPPLY
incidental use)
NEW AUGUST 2019 AGRICULTURE BILL DETAIL
P.O. BOX 135037 CITY AND COUNTY OF HONOLULU
meter size, as HONOLULU HI 96801-5037 P.O. BOX 135037

now indicated;
PAYING YOUR BILL
1. By mail using the enclosed envelope.
NOT PAYING YOUR BILL ON TIME
If payment is not received by the stated due date, water service may be
HONOLULU HI 96801-5037
G. Total Amount Due
replaces the
2.
PAYING3.YOUR
By Automatic Bill Payment from your checking or savings account.
OnlineBILL
at www.boardofwatersupply.com. NOT
disconnected. If your service is turned off for non-payment, you may be required
PAYING
to pay your bill YOUR BILL
in full, plus ON TIMEcharge, before your water is restored.
a reactivation PAYING YOUR BILL NOT PAYING YOUR BILL ON TIME
And the date
former “Water 1. By mail
4. In person at our office or our night deposit box at 630 S. Beretania Street.
5. using
At anythe enclosed
Satellite envelope.
City Hall. Call 808-768-3798 for locations. If payment is not received by the stated due date, water service may be 1. By mail using the enclosed envelope. If payment is not received by the stated due date, water service may be by which your
payment for the
2. By Automatic Billphone
Payment
withfrom your checking or savings account. disconnected. If your service is turned off for non-payment, you may be required 2. By Automatic Bill Payment from your checking or savings account. disconnected. If your service is turned off for non-payment, you may be required
Billing Charge”
6. Over the a credit card. Call 808-748-5020.
3. Online at www.boardofwatersupply.com.
There is a charge for all dishonored payments. to pay your bill in full, plus a reactivation charge, before your water is restored. 3. Online at www.boardofwatersupply.com. to pay your bill in full, plus a reactivation charge, before your water is restored.
DIRECT LINE NUMBERS
current charges
4. In person at our office or our night deposit box at 630 S. Beretania Street. 4. In person
DATE at ourPAYMENTS/ADJUSTMENTS/CHARGES
office or our night deposit box at 630 S. Beretania Street. AMOUNT BALANCE
REV 03/16 5. At any Satellite City Hall. Call 808-768-3798 for locations.
E. Sewer Rates 5. At any Satellite City Hall. Call 808-768-3798 for locations. BOARD OF WATER SUPPLY
A
REV 03/16
must be received
6. Over the phone Previous Balance
with a credit card. Call 808-748-5020. 117.75
6. Over the phone with a credit card. Call 808-748-5020. Main Line . . . . . . . . . . . . . . . 808-748-5000 There is a charge for all dishonored payments. DIRECT LINE NUMBERS
& Charges There is aESTIMATED
charge for all dishonored payments. DIRECT LINE NUMBERS (Monday - Friday, 7:45am - 4:30pm)
Customer Care. . . . . . . . . . . . . 808-748-5030
07/29/2019 Payment BOARD OF WATER SUPPLY
-117.75
by the BWS to be
Detailed monthly
If a meter cannot be read, an estimated bill will be sent. To avoid this, BOARD OF WATER
Water Trouble. . . . . . . .SUPPLY
. . . . . . 808-748-5000 (24 Hours) Balance Before Current Charges 0.00
on time
please do not obstruct the meter. Tips for Efficient Water Use. . . 808-748-5041 Main Line . . . . . . . . . . . . . . .
808-748-5000
ESTIMATED
sewer service Main Line . . . . . . . . . . . . . . . 808-748-5000 (Monday - Friday, 7:45am - 4:30pm)
ESTIMATED
WATER BILLING CHARGE (Monday - Friday, 7:45am - 4:30pm) If a meter cannot beMeter
read, anNo. 90060028
estimated Curr
bill will be sent. Rdg: 21362.000
To avoid this, Prev Rdg: 21312.000
Customer Care. . .Cons:
. . . . . . .50.000 thousand gals
. . . 808-748-5030
Water Trouble. . . . . . . . . . . . . . 808-748-5000 (24 Hours)
charges and rates If a meterMonthly
cannotcharges
be read,assessed
an estimated
for thebill willofbemetering,
costs sent. Tometer
avoidreading,
this, billing, Customer Care. . . . OF
DEPARTMENT . . . .ENVIRONMENTAL
. . . . . 808-748-5030 SERVICES
C
please do not obstruct the meter.
Agriculture Rate Charges 07/04/2019 to 08/01/2019 Tips for Efficient Water Use. . . 808-748-5041
Please note that the
B
please doand
notother
obstruct the meter.
activities to furnish water service, regardless if water is used. Water Trouble.
Sewer . . . .. .. .. .. .. .. .. .. ..... 808-748-5000
Questions (24 Hours)
808-768-3330 (Monday - Friday, 7:45am - 4:30pm)
Tier 1 = 2 Kgal @ $3.79 7.58
G. Total Amount Due
Tips for Efficient
Sewer Trouble Water
. . . . . . Use.. . . . . . . 808-748-5041
808-768-7272 (24 Hours)
changes discussed
WATER BILLING CHARGE
Tier 2 for
Monthly charges assessed = 4theKgals @metering,
costs of $4.46 meter reading, billing, DEPARTMENT OF ENVIRONMENTAL17.84
SERVICES
And the date WATERMOVING/VACATING
BILLING CHARGE FOLLOW US ON SOCIAL MEDIA
DEPARTMENT OF ENVIRONMENTAL SERVICES D
Tier
and other activities to 3 =water
furnish 44 Kgals @regardless
service, $1.95 if water is used. Sewer Questions . . . . . . . . . . .
Sewer Trouble . . . . . . . . . . . . .
808-768-3330 (Monday - Friday, 7:45am - 4:30pm)
85.80
808-768-7272 (24 Hours) here refer only to
by which your
Monthly charges
All water assessed
and sewer for the costs of metering, meter reading, billing,
the water portion of
charges are your responsibility until you notify us Facebook.com/BWSHonolulu and Twitter @BWSHonolulu Customer Charge at Meter Size 1-1/2 inch 15.23
and othertoactivities
close yourtoaccount.
furnish water service, regardless if water is used. Sewer Questions . . . . . . . . . . . 808-768-3330 (Monday - Friday, 7:45am - 4:30pm)
MOVING/VACATING
Total Water Charges FOLLOW US ON SOCIAL MEDIA 126.45
payment for the
Sewer Trouble . . . . . . . . . . . . . 808-768-7272 (24 Hours)
All water and sewer charges are your responsibility until you notify us Facebook.com/BWSHonolulu and Twitter @BWSHonolulu
your bill. Questions
current charges MOVING/VACATING FOLLOW US ON SOCIAL MEDIA to close your account.
TOTAL AMOUNT DUE $126.45 regarding sewer rates
must be received
To ensure proper credit to your account, do not punch holes, staple, fold or mutilate this form. Thank you.
Please
All water and sewer charges are your responsibility until make
you notify ussure the address appears in the envelope window.
Facebook.com/BWSHonolulu and Twitter @BWSHonolulu G & charges should
PAYMENT MUST REACH US BY 08/25/2019
be directed to the
to close your account.
by the BWS to be To ensure proper credit to your account, do not punch holes, staple, fold or mutilate this form. Thank you.
on time
Please make sure the address appears in the envelope window. City’s Department
To ensure proper credit to your account, do not punch holes, staple, fold or mutilate this form. Thank you. of Environmental
Please make sure the address appears in the envelope window. Services at 768-3330
or via envsewerinfo@
honolulu.gov.
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