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WRITING
ISBN: 978-0-9807653-4-2 © Copyright Cambridge Boxhill Language Assessment.
This work is copyright. Apart from any use permitted under the Copyright Act 1968, no part may
be reproduced by any process without prior written permission from Cambridge Boxhill Language
Assessment.
For information in regards to OET visit the OET website: www.occupationalenglishtest.org
First published March 2010
2nd edition May 2015
Contents
An overview of OET (Occupational English Test) 1
Description of OET 4
Listening 2 tasks follow and understand a range of health-related spoken materials such as
(50 minutes) Common to all 12 professions patient consultations and lectures.
Reading 2 tasks read and understand different types of text on health-related subjects.
(60 minutes) Common to all 12 professions
Writing 1 task write a letter in a clear and accurate way which is relevant for the reader.
(45 minutes) Specific to each profession
Speaking 2 tasks effectively communicate in a real-life context through the use of role plays.
(20 minutes) Specific to each profession
www.occupationalenglishtest.org 1
Results Registration procedures
OET Statements of Results include a separate grade for each sub-test, For registration details visit: www.occupationalenglishtest.org
ranging from A (highest) to E (lowest). There is no overall grade for
OET. Here you’ll find all the information and instructions you need to apply
for OET online for the first time, including test fees, ID, payment and
photo guidelines.
High-quality, secure language assessment Our ID procedures have DIBP approval, ensuring confidence in
CBLA is committed to the highest standards of quality, security and candidate identity.
integrity for OET – from test development, test delivery and results
processing, through to post-examination review and evaluation.
Special provision
Fair and consistent delivery of OET is ensured by secure technology
and the continual training and monitoring of assessors, as well as test Candidates with special needs may apply in advance for special
centre management and facilities. provision. CBLA makes all reasonable arrangements to accommodate
special visual or auditory needs, including enlargement of print texts
The Writing and Speaking sub-tests are developed in consultation and special auditory equipment.
with practising healthcare professionals and educators to ensure test
materials simulate real-life clinical situations, such as explaining a
diagnosis and writing referral letters. Preparation materials
The Listening and Reading sub-tests are developed by the Language Resources can be accessed from the OET website, including:
Testing Research Centre (LTRC) at the University of Melbourne.
• sample papers
• suggested reading material
Assessment • a list of preparation training providers*
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History of the test
Occupational English Test was designed by Professor Tim McNamara communicative, contextualised test. OET has been frequently
of the University of Melbourne under contract to the Australian Federal reviewed and analysed in the literature since the 1980s. McNamara
Government. (1996)1 gives a full account of the development of the test and
associated validation research.
As part of the annual intake of refugees and immigrants, hundreds
of overseas-trained health practitioners were entering Australia by The initial development of the test specifications involved:
the mid to late 1980s. The majority were medical practitioners, but a
a. extensive consultation with expert informants, including
number of other health professional groups were also represented.
clinical educators, ESL teachers offering language support in
The process of registration to practise in most health professions clinical settings, and overseas-trained professionals who were
in Australia included three stages of assessment: English language completing or had completed a clinical bridging program.
proficiency, a multiple choice test of profession-specific clinical
b. literature search.
knowledge and a performance-based test of clinical competence.
c. direct observation of the workplace.
Dissatisfaction with the results of existing language tests led to
the development of thoroughly researched specifications for a
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Description of OET
Test format
OET assesses listening, reading, writing and speaking.
There is a separate sub-test for each skill area. The Listening and Reading sub-tests are designed to assess the ability to understand spoken
and written English in contexts related to general health and medicine. The sub-tests for Listening and Reading are common to all professions.
The Writing and Speaking sub-tests are specific to each profession and are designed to assess the ability to use English appropriately in a
relevant professional context.
Listening sub-test
The Listening sub-test consists of two parts: a recorded, simulated professional-patient
consultation with note-taking questions (Part A), and a recorded talk or lecture on a
health-related topic with short-answer/note-taking questions (Part B), each about
15 minutes of recorded speech. A set of questions is attached to each section and
candidates write their answers while listening. The original recording is edited with
pauses to allow candidates time to write their answers.
The format for Part A (the consultation) requires candidates to produce case notes
under relevant headings and to write as much relevant information as possible. Part B
(the lecture) requires candidates to complete a range of open-ended and fixed-choice
listening tasks.
Reading sub-test
The Reading sub-test consists of two parts:
Part A is a summary reading task. This requires candidates to skim and scan 3-4 short
texts (a total of about 650 words) related to a single topic and to complete a summary
paragraph by filling in the missing words. Candidates are required to write responses
for 25-35 gaps in total, within a strictly monitored time limit of 15 minutes.
Part A is designed to test the reader’s ability to source information from multiple texts,
to synthesise information in a meaningful way and to assess skimming and scanning
ability within a time limit.
In Part B candidates are required to read two passages (600-800 words each) on
general medical topics and answer 8-10 multiple-choice questions for each text (a total
of 16-20 questions) – within a time limit of 45 minutes.
Part B is designed to test the reader’s ability to read in greater detail general and
specific information for comprehension.
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Writing sub-test
The Writing sub-test usually consists of a scenario presented to the candidate,
which requires the production of a letter of referral to another professional. The letter
must record treatment offered to date and the issues to be addressed by the other
professional. The letter must take account of the stimulus material presented.
The body of the letter must consist of approximately 180-200 words and be set out
in an appropriate format. For certain professions, other professional writing tasks of
equivalent difficulty may also be set, e.g., responding in writing to a complaint, or
providing written information to a specified audience in the form of a letter.
Speaking sub-test
The production of contextualised professional language is achieved by requiring
the candidate to engage with an interlocutor who plays the role of a patient or a
patient’s carer. The candidate must respond as a professional consultant to two
different scenarios played out with the interlocutor. These exchanges are recorded for
subsequent assessment. The recording also includes a short ‘warm-up’ that is part of
the Speaking sub-test, though this material is not assessed.
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How the test is scored
You will receive a Statement of Results which shows your grade for
each of the four sub-tests, from A (highest) to E (lowest). Each of the
four sub-tests is assessed in a specific way.
Writing and Speaking Assessors are monitored for accuracy and Listening and Reading Assessors use a detailed marking guide
consistency, and the scores they award are adjusted to take into which sets out which answers receive marks and how the marks
account any leniency or severity. If two Assessors award different are counted. Assessors use this guide to decide for each question
scores to your performance, your script and/or audio file will be whether you have provided enough correct information to be given
referred to at least one other senior Assessor not previously involved the mark or marks available. Assessors are monitored for accuracy
in your assessment. and consistency, and the data entry of scores is also double-checked
for accuracy.
For the Writing sub-test, each Assessor scores your performance
according to five criteria: Overall Task Fulfilment, Appropriateness of There is no set score-to-grade conversion for the Listening and
Language, Comprehension of Stimulus, Linguistic Features (Grammar Reading sub-tests because there are inevitably minor differences
and Cohesion), and Presentation Features (Spelling, Punctuation, in the difficulty level across tests. The grade boundaries for each
and Layout). The five criteria are equally weighted. Grade B for Writing version of the test are set so that all candidates’ results relate to
requires a high level of performance on all five criteria. the same scale of achievement. Grade B for Listening and grade B
for Reading both require the use of a range of skills, including the
For the Speaking sub-test, each Assessor scores your performance ability to understand main ideas, factual information, opinions and
according to five criteria: Overall Communicative Effectiveness, attitudes, and to follow the development of ideas.
Intelligibility, Fluency, Appropriateness, and Resources of Grammar
and Expression. The five criteria are equally weighted. Grade B for
Speaking requires a high level of performance on all five criteria.
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WRITING SECTION 1
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WRITING SECTION 2
»» What is the main point you must communicate to »» full sentences, not note form
the reader? »» appropriate letter format
»» What supporting information is necessary to give to • Check for any simple grammar and spelling errors that you may
the reader? have made
»» What background information is useful to the reader? • If a page is messy, use clear marks (e.g., arrows, numbers)
»» What information is unnecessary for the reader? to show the sequence in which the parts of your text should
Why is it unnecessary? be read
• Explain the current situation at the start of the letter (e.g., • Cross out clearly anything you do not want the assessors to read
perhaps an emergency situation)
• Use the names and addresses given
• Set out the names, addresses, date and other information
to start the letter clearly
• As you write, indicate each new paragraph clearly, perhaps
by leaving a blank line
Don’t
• Include everything from the case notes – select information
relevant to the task
• Simply copy chunks of text from the case notes
• Write notes or numbered points
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WRITING SECTION 3
Overall task fulfilment Remember that all professional letters are written in a relatively
formal style.
Write enough so the assessors have a sufficient sample of your
writing – the task requires approximately 180-200 words in the Avoid informal language, slang, colloquialisms and spoken idioms
body of the letter. unless you are sure this is appropriate (e.g., use ‘Thank you’ rather
than ‘Thanks a lot’).
Don’t write too much – you may need to select content carefully
to keep to the required word count. Avoid SMS texting abbreviations in a formal letter (e.g., use ‘you’
not ‘u’).
Use your own words as much as possible – don’t simply copy
sections from the case notes. Give the correct salutation: if you are told the recipient’s name and
title, use them.
Avoid using a ‘formulaic’ response – if you include elements that
do not fit the task, it indicates a lack of flexibility in your writing. Show awareness of your audience by choosing appropriate words
and phrases: if you are writing to another professional, you may
Don’t include information that the intended reader clearly knows
use technical terms and, possibly, abbreviations; if you are writing
already (e.g., if you are replying to a colleague who has referred a
to a parent or a group of lay people, use non-technical terms and
patient to you).
explain carefully.
Appropriateness of language
Comprehension of stimulus
Organise the information clearly – the sequence of information in
Demonstrate in your response that you have understood the case
the case notes may not be the most appropriate sequence of
notes fully.
information for your letter.
Be clear what the most relevant issues for the reader are.
Highlight the main purpose of your letter at the start – this provides
the context for the information you include. Don’t let the main issue become hidden by including too much
supporting detail.
Be clear about the level of urgency for the communication.
Show clearly the connections between information in the case notes
Always keep in mind the reason for writing – don’t just summarise
if these are made; however, do not add information that is not given in
the case notes provided.
the notes (e.g., a suggested diagnosis), particularly if the reason for
Focus on important information and minimise incidental detail. the letter is to get an expert opinion.
If it will help, be explicit about the organisation of your letter: Take relevant information from the case notes and transform it to fit
e.g., ‘First I will outline the problems the patient has, then I will the task set.
make some suggestions for his treatment’.
If the stimulus material includes questions that require an answer
Consider using dates and other time references (e.g., three in your response, be explicit about this – don’t ‘hide’ the relevant
months later, last week, a year ago) to give a clear sequence of information in a general summary of the notes provided.
events where necessary.
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Control of linguistic features (grammar and cohesion) Control of presentation features (spelling, punctuation and layout)
Show that you can use language accurately and flexibly in your Take care with the placement of commas and full stops:
writing.
• Make sure there are enough – separating ideas into sentences.
Make sure you demonstrate a range of language structures –
• Make sure there are not too many – keeping elements of the text
use complex sentences as well as simple ones.
meaningfully connected together.
Split a long sentence into two or three sentences if you feel you
Leave a blank line between paragraphs to show clearly the overall
are losing control of it.
structure of the letter.
Review areas of grammar to ensure you convey your intended
Don’t write on every other line – this does not assist the reader
meaning accurately – particular areas to focus on might include*:
particularly.
• articles – a/an, the (e.g., ‘She had an operation.’, ‘on the internet’)
Check for spelling mistakes and for spelling consistency through
• countable and uncountable nouns (e.g., some evidence, an your writing (e.g., with a patient’s name).
opinion, an asthma)
Remember that many of the words you write are also in the case
• verb forms used to indicate past time and the relationship
between events in the past and now (past simple, present notes – check that the spelling you use is the same.
perfect, past perfect) Be consistent in your spelling: alternative spelling conventions
• adverbs that give time references (e.g., ‘two months previously’ (e.g., American or British English) are acceptable as long as your
is different from ‘two months ago’) use is consistent.
• prepositions following other words (e.g., ‘Thank you very much to Don’t use symbols and abbreviations in formal letters.
see for seeing ...’, ‘sensitivity of to pressure’, ‘my examination on
of the patient’, ‘diagnosed with cancer’) Avoid creating any negative impact on your reader through the
presentation of the letter.
• passive forms (e.g., ‘He involved in an accident.’ for ‘He was
involved in an accident.’) Use a clear layout to avoid any miscommunication.
Use connecting words and phrases (‘connectives’) to link ideas Make sure poor handwriting does not confuse the reader over spelling
together clearly (e.g., however, therefore, subsequently). and meaning.
Create a mental checklist of problems that you have with grammar Write legibly so the assessor can grade your response fairly using
and go through this when you review your response towards the end the set criteria.
of the test: particular areas to focus on might include:
• number agreement, e.g. ‘The test result shows that ...’, ‘There is
no evidence ...’, ‘He lives ...’, ‘one of the side effects’ Candidates are assessed on their ability to:
• complete sentences, i.e., the main clause includes ‘subject • Select, transform and organise information in the case notes
and verb’, e.g., ‘On examination showed that ...’ should be into a coherently structured letter
‘Examination showed that ...’ or ‘On examination, it was found
that ...’ • Include relevant information to
• gender agreement, e.g. ‘Mr Jones and her his daughter’ »» explain the patient’s condition, history and reason
for referral,
• tense agreement, e.g., ‘Examination on 15 May 2006 revealed
she is was overweight.’ [creating confusion over whether she is »» explain a problematic situation, OR
still overweight at the time of writing] »» outline drug information
• Use appropriate conventions of letter format (including
addressee’s details, date, opening and closing moves)
• Use register, tone and vocabulary appropriate to the
professional context
• Show adequate control of a range of grammatical structures
and cohesive devices
• Show adequate control of spelling and punctuation
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WRITING SECTION 4
Writing sub-test
Practice test 1
Candidate number – –
Family name
Other name(s)
City
Date of test
Candidate’s signature
YOU MUST NOT REMOVE OET MATERIAL FROM THE TEST ROOM
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Occupational English Test
WRITING SUB-TEST: NURSING
TIME ALLOWED: READING TIME: 5 MINUTES
WRITING TIME: 40 MINUTES
Read the case notes and complete the writing task which follows.
Notes:
Ms Osburn is an elderly patient at the Newport Community Health Centre. You are the attending nurse.
Patient details
Age: 69 years
Social background:
Present: lives alone; rented house in Newport
Moving to rented one-bedroom unit in Woodville close to daughter (daughter’s request)
Income: aged pension
Long history excessive alcohol intake, á when anxious
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Writing task:
Using the information in the case notes, write a referral letter to the Community Nurse, Community Health Centre,
Woodville, outlining relevant information and requesting continued care.
In your answer:
• Expand the relevant notes into complete sentences
• Do not use note form
• Use letter format
The body of the letter should be approximately 180 - 200 words.
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Occupational English Test
WRITING SUB-TEST: NURSING
SAMPLE RESPONSE: LETTER OF REFERRAL
Community Nurse
Community Health Centre
Woodville
21 March 2010
This letter is to introduce Mrs Osburn, a 69-year-old woman, who has been a client of the
Newport Community Health Centre for the past six years.
Mrs Osburn has been treated for hypertension over the last ten years and for depression for
the past two years, for which she currently takes anti-hypertensives and anti-depressants.
She has agreed with her daughter’s suggestion that she move to Woodville, where they may
have more regular contact. Periodically, Mrs Osburn has experienced problems with self-
administration of medications and may require assistance with this aspect of her treatment.
She currently lives alone in a rental house.
Mrs Osburn has experienced periods where her alcohol consumption has been too high
and her anxiety sometimes causes her to drink even more. It is vitally important that this is
carefully monitored in addition to her medication intake and dietary habits. More contact with
her daughter and family may reduce the incidence of these depressive episodes and I believe
that she will appreciate your suggestions for possible expansion of her social contacts: elderly
citizens’ club, voluntary organisations etc. I would also recommend getting in touch with a GP
who is mindful of Mrs Osburn’s circumstances.
Thank you for agreeing to accept her management. If you require further information please do
not hesitate to contact me.
Yours sincerely,
Nurse
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WRITING SECTION 5
Writing sub-test
Practice test 2
Candidate number – –
Family name
Other name(s)
City
Date of test
Candidate’s signature
YOU MUST NOT REMOVE OET MATERIAL FROM THE TEST ROOM
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Occupational English Test
WRITING SUB-TEST: NURSING
TIME ALLOWED: READING TIME: 5 MINUTES
WRITING TIME: 40 MINUTES
Read the case notes and complete the writing task which follows.
Notes:
You are the Charge Nurse on duty at the Children’s Hospital. You have been caring for this patient, Ann, an infant.
Patient Details
Name: Ann Ballard
Age: 22 months
Diagnosis: 2nd degree burns to right trunk & arm following accidental scalding with hot water
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Discharge plan: Daily Silvazine dressings
No discharge medications
Monitor mother’s mental state
Introduce to local supports (e.g., mothers’ group/activities, local childcare centre, etc.)
Appointment with local financial counsellor (for financial problems)
Writing task:
Using the information given in the case notes, as the Charge Nurse on duty, write a letter to the family’s local
maternal and child health nurse, outlining relevant information and requesting follow-up on discharge. Address the
letter to Greenville Maternal and Child Health Centre, Main Rd, Greenville.
In your answer:
• Expand the relevant notes into complete sentences
• Do not use note form
• Use letter format
The body of the letter should be approximately 180 - 200 words.
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Occupational English Test
WRITING SUB-TEST: NURSING
SAMPLE RESPONSE: LETTER OF REFERRAL
Dear Nurse,
Yours sincerely,
Charge Nurse
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WRITING SECTION 6
Writing sub-test
Practice test 3
Candidate number – –
Family name
Other name(s)
City
Date of test
Candidate’s signature
YOU MUST NOT REMOVE OET MATERIAL FROM THE TEST ROOM
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Occupational English Test
WRITING SUB-TEST: NURSING
TIME ALLOWED: READING TIME: 5 MINUTES
WRITING TIME: 40 MINUTES
Read the case notes and complete the writing task which follows.
Notes:
You are the Charge Nurse at the North West Rehabilitation Hospital overseeing Mr O’Connor.
Patient Details
Name: Mr Andrew O’Connor
Age: 74 years
Religion: Catholic
Social/Family History:
Retired baker
71 yr old wife, Mary, has angina
2 married children, do not live nearby
Lives in 3-bedroomed family home in Lake Park
Prior to stroke recreational activities included fishing & golf
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Discharge Plan: Attendance at day hospital 3 times / wk
District nurse to visit twice daily to:
a) Assist with transferring in & out of bed & grooming & hygiene needs
b) Monitor medications
c) Monitor how Pt coping at home; note also, wife’s health
d) Re-refer to hospital if necessary
Writing task:
You are the Charge Nurse on the hospital ward where Mr O’Connor has resided during his hospital stay. Using the
information given in the case notes, write a letter of referral to the District Nurse at the District Nursing Centre, Lake
Park, who will be attending to Mr O’Connor after his discharge.
In your answer:
• Expand the relevant notes into complete sentences
• Do not use note form
• Use letter format
The body of the letter should be approximately 180 - 200 words.
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Occupational English Test
WRITING SUB-TEST: NURSING
SAMPLE RESPONSE: LETTER OF REFERRAL
19 March 2010
District Nurse
District Nursing Centre
Lake Park
Mr O’Connor was admitted to the North West Rehabilitation Hospital on 02/12/09 following a
left-sided CVA, resulting in a right-sided hemiplegia.
His progress since admission has been slow, despite intensive rehabilitation. Although he
can mobilise with a frame and feed himself, he still requires assistance with getting in and
out of bed, dressing and toileting. His wife, Mary, suffers from angina and his two married
children do not live nearby. As a result, at a family meeting held on the 9th March, the families
were advised to seek nursing home placement for Mr O’Connor. However, this was refused
and he will be discharged on the 22nd March. Modifications to the home have already been
undertaken.
After discharge, Mr O’Connor will be attending the day hospital three times a week. We request
that you arrange visitations twice daily to assist Mr O’Connor with his hygiene needs and with
transferring him in and out of bed. His medications will also need to be monitored and his
doctor will forward his medication details to you. We also ask you to monitor how the family
manages with Mr O’Connor at home, especially in view of his wife’s health, and to refer him to
the hospital for reassessment if necessary.
Yours sincerely,
Charge Nurse
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WRITING SECTION 7
Further Practice
OET Preparation Portal
The Preparation Portal contains many highly useful resources for OET candidates including:
- Where to buy more OET practice books;
- Attending a free OET Masterclass, containing helpful tips and information for the exam;
- Free sample materials for your profession;
- Top tips for each skill;
- Where to find a preparation course.
The portal can be accessed at: https://www.occupationalenglishtest.org/test-information/preparation-portal/
External websites
There are resources for English-language learners on the web which can help you develop the general writing skills involved (e.g., formal letter
writing, general grammar practice). Some possible sources are:
Online Writing Lab at Purdue University
http://owl.english.purdue.edu/owl/ new homepage
Englishmed.com
http://www.englishmed.com/ English learning resources with a medical focus
Cambridge Boxhill Language Assessment is not responsible for the content of external websites.
www.occupationalenglishtest.org 23
The OET Centre
PO Box 16136
Collins St West
VIC 8007 Australia
Tel: +61 3 8656 4000
www.occupationalenglishtest.org
The Occupational English Test (OET) is designed to meet the specific English language needs of the healthcare
sector. It assesses the language proficiency of healthcare professionals who wish to register and practise in an
English-speaking environment.
OET is owned by Cambridge Boxhill Language Assessment Trust (CBLA), a venture between Cambridge
English and Box Hill Institute. Cambridge English Language Assessment is a not-for-profit department of the
University of Cambridge with over 100 years of experience in assessing the English language. Box Hill Institute
is a leading Australian vocational and higher education provider, active both in Australia and overseas.