Documente Academic
Documente Profesional
Documente Cultură
CTs 600
CTs 1200
CTs 2000
CTs 3000
Obtaining Other Language Versions: To obtain information in another language about the use of this product, please contact your local
Crown Distributor. If you need assistance locating your local distributor, please contact Crown at 574-294-8000.
This manual does not include all of the details of design, production, or variations of the equipment. Nor does it cover every possible
situation which may arise during installation, operation or maintenance.
The information provided in this manual was deemed accurate as of the publication date. However, updates to this information may have
occurred. To obtain the latest version of this manual, please visit the Crown website at www.crownaudio.com.
Trademark Notice: Com-Tech, BCA, Crown, Crown Audio, Amcron and Multi-Mode are registered trademarks of Crown International.
IQwic, PIP and PIP2 are trademarks of Crown International. Other trademarks are the property of their respective owners.
© 2010 by Crown Audio®, Inc. 1718 W. Mishawaka Rd., Elkhart, Indiana 46517-9439 U.S.A. Telephone: 574-294-8000 141280-1
1/09
CTs Power Amplifiers CTs Power Amplifiers
page 2 Operation Manual Operation Manual Due to line current harmonics, we recommend that you contact your supply authority before connection. page 3
CTs Power Amplifiers CTs Power Amplifiers
Table of Contents
3.2 Install Your Amplifier ........................................ 7 5.2.1 Switching Power Supply ........................... 15
5.2.2 Input Compressor .....................................15
3.3 Ensure Proper Cooling ...................................... 7
1 Welcome
3.4 Choose Input Wire and Connectors ................... 8 5.2.3 Sleep Circuit.............................................. 15
5.2.4 Input Sensitivity Switches ......................... 16 Building on the foundation of the Com-Tech ® • Direct constant-voltage
3.5 Choose Output Wire and Connectors ................ 8
Series, the Crown® CTs Series offers new (70V/140V) or low-impedance (2/4/8 ohm)
3.6 Wire Your System ............................................. 9 5.3 Options ............................................................. 16 flexibility and value for installed sound. The operation. No switch required.
5.3.1 Nominal Attenuation Settings .................... 17 Com-Tech Series was the first to offer
3.6.1 Dual 8/4/2 Mode ....................................... 9 • Input sensitivity is independently
independent selection of high- and low-
3.6.2 Bridge-Mono 16/8/4 Mode........................9 6 Troubleshooting................................... 18 impedance operation for a specific channel, and selectable for each channel. Choose low-
CTs Series amplifiers continue that tradition, impedance (4/8 ohm), constant-voltage
3.6.3 Dual 70V/100V Mode ................................10 7 Specifications..................................... 20 (70V/100V/140V/200V), or 26 dB.
with power levels and features carefully chosen
3.6.4 Bridge-Mono 140V/200V Mode ................10 8 AC Power Draw and Thermal Dissipation...... 24 to perfectly integrate into fixed install design
• TLC protection circuitry protects the
requirements.
3.6.5 Dual Mode with “Y” Input .......................... 11 9 Service ............................................. 28 amplifier from long-term excessive heat by
Modern power amplifiers are sophisticated subtly and dynamically reducing the gain
3.7 Connect to AC Mains ........................................ 12 9.1. International and Canada Service ..................... 28 pieces of engineering capable of producing only when necessary.
9.2 US Service ........................................................ 28 extremely high power levels. They must be
3.8 Startup Procedure .............................................12 • JTS circuitry (CTs 600/1200 only) quickly
treated with respect and correctly installed if
protects BJT output transistors from unsafe
4 Operation .......................................... 12 9.2.1 Service at a US Service Center ................... 28 they are to provide the many years of reliable
operating conditions without shutting the
service for which they were designed.
4.1 Precautions ....................................................... 12 9.2.2 Factory Service .........................................28 channel down. (Not applicable to BCA
In addition, CTs Series amplifiers include a amplifiers as they are inherently protected.)
4.2 Front Panel Controls and Indicators .................. 13 9.2.3 Factory Service Shipping Instructions........ 28
number of features which require some
• P IP2 ™ (Programmable Input Processor)
4.3 Back Panel Controls and Connectors ................ 14 9.2.4 Packing Instructions.................................. 28 explanation before they can be used to their
connector accepts accessory modules that
maximum advantage.
5 Advanced Features and Options ................ 15 9.2.5 Estimate Approval...................................... 28 tailor the amplifier to suit specific
Please take the time to study this manual so that applications.
5.1 Protection Systems ...........................................15 9.2.6 Payment of Non-Warranty Repairs............. 28 you can obtain the best possible service from
• Removable terminal block input
5.1.1 Thermal Level Control (TLC) ..................... 15 10 Warranty ......................................... 29 your amplifier.
connectors, with “Y” Input Switch in the
standard PIP2-BBY module.
5.1.2 Junction Temperature Simulation (JTS)..... 15 Factory Service Information Form ................................ 31 1.1 Features
5.1.3 Fault .......................................................... 15 Product Registration Form............................................ 33 • Switching Power Supply for reduced (Continued on next page)
weight.
5.1.4 High-Pass Filters ...................................... 15
• High power-density, with all two-channel
models in a 2U chassis.
1 Welcome 3 Setup
Features (continued from page 5) • Legendary Crown class I (BCA®) and class
AB+B (Multi-Mode ®) output topologies
2 How to Use This 3.1 Unpack Your Amplifier
Please unpack and inspect your amplifier for
3.2 Install Your Amplifier 3.3 Ensure Proper Cooling
CAUTION: Before you begin, make sure When using an equipment rack, mount units
• Switchable high-pass filter for each channel offer the best in amplifier reliability. CTs Manual any damage that may have occurred during your amplifier is disconnected from the directly on top of each other. Close any open
provides low-frequency roll off to eliminate 600/1200 use Class AB+B; CTs 2000/3000 transit. If damage is found, notify the power source, with power switch in the spaces in rack with blank panels. DO NOT block
step down transformer saturation when used use Class I. This manual provides you with the necessary transportation company immediately. Only you “off” position and all level controls front or rear air vents. The side walls of the rack
in distributed systems. information to safely and correctly setup and can initiate a claim for shipping damage. Crown turned completely down (counterclock should be a minimum of two inches (5.1 cm)
• Class I is the lowest distortion, lowest
noise, and highest performing topology operate your amplifier. It does not cover every will be happy to help as needed. Save the wise). away from the amplifier sides, and the back of
• Comprehensive array of indicators including
available among switch-mode amplifiers. aspect of installation, setup or operation that shipping carton as evidence of damage for the the rack should be a minimum of four inches
Power, Data, and Bridge; along with Ready, Use a standard 19-inch (48.3 cm) equipment
might occur under every condition. For shipper’s inspection. (10.2 cm) from the amplifier back panel.
Signal, Clip, Thermal and Fault for each rack. See Figure 3.1 for amplifier dimensions.
• Continuously-variable fans optimize additional information, please consult Crown’s
channel, provide accurate diagnostics. We also recommend that you save all packing Figure 3.2 illustrates standard amplifier airflow.
cooling efficiency. Amplifier Application Guide (available online at You may also stack amps without using a
materials so you will have them if you ever need
• Blue Power Indicator flashes if the amplifier www.crownaudio.com), Crown Tech Support, cabinet.
• Three Year, No-Fault, Fully-Transferable to transport the unit. Never ship the unit
shuts off due to an under/over-voltage your system installer or retailer.
Warranty completely protects your without the factory pack. NOTE: When transporting, amplifiers should be
condition on the AC mains.
investment and guarantees its specifica- We strongly recommend you read all supported at both front and back.
tions. YOU WILL NEED (not supplied):
• Advanced protection circuitry guards against: instructions, warnings and cautions contained
shorted outputs, DC, mismatched loads, in this manual. Also, for your protection, please • Input wiring cables
general overheating, under-/over-voltage, send in your warranty registration card today.
• Output wiring cables
high-frequency overloads and internal faults. And save your bill of sale—it’s your official
proof of purchase. • Phillips screwdriver
Rack for mounting amplifier (or a stable surface
for stacking)
WARNING: Before you start to set up
your amplifier, make sure you read and
observe the Important Safety Instruc
tions found at the beginning of this
manual.
3 Setup 3 Setup
Replace output cover after output wiring is Figure 3.9 System Wiring, Bridge-Mono Mode
complete. Figure 3.5 Typical Output Connector Wiring
3 Setup 3 Setup
3.6.3 Dual 70V/100V Mode 3.6.5 Dual Mode with “Y” Input
Typical input and output wiring, along with See Figure 3.14. This configuration feeds a mono
Attenuator and Mode Switch settings are shown in signal to both Channel 1 and Channel 2. In the
Figures 3.10 and 3.11. Make sure the Mode example in Figure 3.14, Channel 1 is driving a low-
switch is set to the “Dual” position when operating impedance loudspeaker and Channel 2 is driving a
in Dual mode. loudspeaker with a 70V transformer.
INPUTS: Connect input wiring to both channels. INPUTS:
OUTPUTS: In Dual Mode, the CTs 600/1200 can Connect the signal to the Channel 1 input. On the
power 25/50/70V lines; the CTs 2000/3000 can back panel, set the “Y” Input Switch to ON.
power 25/50/70/100V lines. Connect each
OUTPUTS:
channel of output connectors to speakers that
have the appropriate transformers. Connect the Channel 1 speaker’s positive (+) lead to
Channel 1 positive terminal of amp; repeat for
. Figure 3.12 Attenuator and Mode-Switch negative (–).
Settings for 70V/100V Operation
Connect the Channel 2 speaker’s positive (+) lead to
Channel 2 positive terminal of amp; repeat for
negative (–).
Always route the input and output wires in See Figure 3.15. Turn up both Input Attenuators and
Figure 3.11 System Wiring and Y-Switch Setting for 70V/100V Operation set the Mode Switch to Dual.
separate bundles.
NOTE: When the “Y” Input Switch is on, the Channel
2 input can be used to daisy-chain to another
amplifier. Figure 3.15 System Wiring for “Y” Input Mode
3.6.4 Bridge-Mono 140V/200V Mode
Typical input and output wiring, along with
Attenuator and Mode Switch settings are shown in Always route the input and output wires in
Figures 3.12 and 3.13. Make sure the Mode separate bundles.
switch is set to the “Mono” position when
operating in Bridge-Mono mode.
INPUTS: Connect input wiring to Channel 1 only.
OUTPUTS: In Bridge-Mono mode, the CTs
600/1200 can power 140V lines; the CTs Figure 3.16
2000/3000 can power 140V and 200V lines. Attenuator and Mode-Switch
Connect speakers with 140V or 200V Settings for “Y” Input Mode
transformers across the positive terminals of the
channel pair. Do not use the negative terminals of
the channel pair when the pair is being operated in
Bridge-Mono mode. Refer to Section 3.5 for
output connector pin assignments. Figure 3.14 Attenuator and Mode-Switch
Settings for 140V/200V Operation
NOTE: When operating in Bridge-Mono
mode, turn down (full CCW) the Input
Attenuator for Channel 2. The Channel-1
Input Attenuator works both channels.
Figure 3.13 System Wiring and Y-Switch Setting for 140V/200V Operation
3 Setup 4 Operation
Figure 4.2 CTs 2000 and 3000 Back Panel Controls and Connectors
6 Troubleshooting 6 Troubleshooting
7 Specifications 7 Specifications
Minimum Guaranteed Power CTs 600 CTs 1200 CTs 2000 CTs 3000 Performance CTs 600 CTs 1200 CTs 2000 CTs 3000
(20 Hz - 20 kHz) Power at 0.1% THD Power at 0.1% THD Power at 0.35% THD Power at 0.35% THD
Maximum Input Level
2-ohm Dual (per ch.) 150W 250W 1000W 1500W Before input compression +20 dBu +20 dBu +20 dBu +20 dBu
4-ohm Dual (per ch.) 300W 600W 1000W 1500W Absolute maximum + 32 dBu + 32 dBu + 32 dBu + 32 dBu
8-ohm Dual (per ch.) 300W 600W 1000W 1250W Load Impedance (Note: Safe with all types of loads)
Stereo 2, 4, 8, 16 ohms, 70V, and 100V* 2, 4, 8, 16 ohms, 70V, and 100V* 2, 4, 8, 16, 70V, 2, 4, 8, 16, 70V,
16-ohm Dual (per ch.) 300W 300W 625W 625W and 100V and 100V
70V Dual (per ch.) 300W 600W 1000W 1500W
Bridge Mono 4, 8, 16, 100V*, 140V and 200V* 4, 8, 16, 100V*, 140V and 200V* 4, 8, 16, 140V , 200V 4, 8, 16, 140V, 200V
100V Dual (per ch.) 300W* 600W* 1000W 1500W
4-ohm Bridge 300W 500W 2000W 3000W Voltage Gain (at maximum level setting)
8-ohm Bridge 600W 1200W 2000W 3000W 8/4 Ohm Operation 35:1 (31 dB) 50:1 (34 dB) 63.9:1 (36 dB) 71.4:1 (37 dB)
26 dB 20:1 (26 dB) 20:1 (26 dB) 20:1 (26 dB) 20:1 (26 dB)
16-ohm Bridge 600W 1200W 2000W 2500W 70V Operation 50:1 (34 dB) 50:1 (34 dB) 50:1 (34 dB) 50:1 (34 dB)
100V Bridge 600W* 1200W* 2000W 3000W 100V Operation 50:1 (34 dB) 50:1 (34 dB)
140V Bridge 600W 1200W 2000W 3000W Input Sensitivity
2/4/8 ohms 1.4V 1.4V 1.4V 1.4V
200V Bridge 600W* 1200W* 2000W 3000W
70V 1.4V 1.4V 1.4V 1.4V
Performance CTs 600 CTs 1200 CTs 2000 CTs 3000 100 V 2.0V 2.0V
26 dB gain 4 ohm load: 1.74V. 4 ohm load: 2.46V. 4 ohm load: 3.17V. 4 ohm load: 3.88V.
Frequency Response (at 1 watt, 20 Hz - 20 kHz) ± 0.25 dB ± 0.25 dB ± 0.25 dB ± 0.25 dB
8 ohm load: 2.46V 8 ohm load: 3.47V 8 ohm load: 4.48V 8 ohm load: 5.01V
Signal to Noise Ratio (ref. rated power, 20 Hz to 20 kHz, A-weighted) < 105 dB < 105 dB < 105 dB < 105 dB
Required AC Mains (+15%, – 25%) 120V/60 Hz, 230V/50 Hz 120V/60 Hz, 230V/50 Hz 120V/60 Hz, 230V/50 Hz 120V/60 Hz, 230V/50 Hz
Total Harmonic Distortion (THD) at full rated power, from 20 Hz to 20 kHz < 0.1% < 0.1% < 0.35% < 0.35%
Power Draw at Idle (120 VAC mains) 24W (Standby Mode) 24W (Standby Mode) 35W (Standby Mode) 35W (Standby Mode)
Intermodulation Distortion (IMD) 60 Hz and 7 kHz at 4:1, from –40 dB to < 0.1% < 0.1% < 0.35% < 0.35%
Overall Group Delay < 120 usec < 120 usec < 120 usec < 120 usec
full rated power
Cooling Continuously variable speed Continuously variable speed Continuously variable speed Continuously variable speed
Damping Factor:
forced air, front-to-back airflow forced air, front-to-back airflow forced air, front-to-back airflow forced air, front-to-back airflow
10 Hz to 100 Hz > 3000 > 3000 > 3000 > 3000
Dimensions
Crosstalk (below rated power)
Width 19 in. (48.3 cm.) 19 in. (48.3 cm.) 19 in. (48.3 cm.) 19 in. (48.3 cm.)
20 Hz to 1kHz > 80 dB > 80 dB > 80 dB > 80 dB
Height 3.5 in. (8.9 cm.) 3.5 in. (8.9 cm.) 3.5 in. (8.9 cm.) 3.5 in. (8.9 cm.)
Common Mode Rejection (CMR) (20 Hz to 1 kHz, typical) 50 dB 50 dB 50 dB 50 dB Depth 14.25 in. (36.2 cm.) 14.25 in. (36.2 cm.) 14.25 in. (36.2 cm.) 14.25 in. (36.2 cm.)
DC Output Offset < 2 mV < 2mV < 2 mV < 2 mV Net Weight 22.8 lb (10.3 kg), 23.4 lb (10.6 kg), 27.0 lb (12.2 kg) 27.7 lb (12.6 kg)
Input Impedance nominally balanced, nominally unbalanced 10 k ohms, 5 k ohms 10 k ohms, 5 k ohms 10 k ohms, 5 k ohms 10 k ohms, 5 k ohms Shipping Weight 27.7 lb (12.6 kg) 28.3 lb ( 12.8 kg) 32.0 lb (14.5 kg) 32.7 lb (14.8 kg)
7 Specifications 7 Specifications
Figure 7.1 CTs 600/1200 Typical Frequency Response (1 W, 8 ohms) Figure 7.2 CTs 600/1200 Typical Crosstalk vs. Frequency Figure 7.4 CTs 2000/3000 Typical Frequency Response (1W) Figure 7.5 CTs 2000/3000 Typical Crosstalk vs. Frequency
Figure 7.6
Figure 7.3 CTs 2000/3000
CTs 600/1200 Typical Damping Factor
Typical Damping Factor vs. Frequency
vs. Frequency
8 AC Power Draw and Thermal Dissipation 8 AC Power Draw and Thermal Dissipation
AC Power Draw and Thermal Dissipation: AC Power Draw and Thermal Dissipation:
Pink noise 12dB crest factor, bandwidth limited 22Hz to 22kHz. Pink noise 12dB crest factor, bandwidth limited 22Hz to 22kHz.
Typical line impedance used. Typical line impedance used.
Measurements made with 120VAC mains. Line current figures for 230VAC units derived by multiplying 120VAC figures by 0.5. Measurements made with 120VAC mains. Line current figures for 230VAC units derived by multiplying 120VAC figures by 0.5.
Data based on all channels driven. Data based on all channels driven.
8 AC Power Draw and Thermal Dissipation 8 AC Power Draw and Thermal Dissipation
AC Power Draw and Thermal Dissipation: AC Power Draw and Thermal Dissipation:
Pink noise 12dB crest factor, bandwidth limited 22Hz to 22kHz. Pink noise 12dB crest factor, bandwidth limited 22Hz to 22kHz.
Typical line impedance used. Typical line impedance used.
Measurements made with 120VAC mains. Data based on all channels driven. Measurements made with 120VAC mains. Data based on all channels driven.
Line current figures for 230VAC units derived by multiplying 120VAC figures by 0.5. Line current figures for 230VAC units derived by multiplying 120VAC figures by 0.5.
Line current figures for 100VAC units (not shown) are 1.2 times the line current figures of 120VAC units. Line current figures for 100VAC units (not shown) are 1.2 times the line current figures of 120VAC units.
Power draw (”watts in”) of 100VAC units is the same as power draw of 120VAC units. Power draw (”watts in”) of 100VAC units is the same as power draw of 120VAC units.
9 Service 10 Warranty
UNITED STATES & CANADA
Crown amplifiers are quality units that rarely require pack. A list of authorized service centers in your area can 5. Record the SRA number for future reference. The 2. Carefully place your product with the product’s front SUMMARY OF WARRANTY other encumbrances. The refund will be equal to ANY DEFECT IN THE NEW CROWN PRODUCT.
servicing. Before returning your unit for service, please be obtained from Crown Factory Service, or online from SRA number can be used to check the repair status. panel facing the same direction as arrows indicate. the actual purchase price, not including interest, THIS INCLUDES ANY DAMAGE TO ANOTHER
Crown International, 1718 West Mishawaka Road,
5
contact Crown Technical Support to verify the need for http://www.crownaudio.com/support/servcent.htm. insurance, closing costs, and other finance PRODUCT OR PRODUCTS RESULTING FROM
9.2.4 Packing Instructions 3. Reset center cushion down over top of product’s Elkhart, Indiana 46517-4095 U.S.A. warrants to
servicing. charges less a reasonable depreciation on the SUCH A DEFECT. SOME STATES DO NOT ALLOW
chassis. The foam-in-place packing was molded to you, the ORIGINAL PURCHASER and ANY
9.2.2 Factory Service Important: These instructions must be followed. If they product from the date of original purchase. THE EXCLUSION OR LIMITATIONS OF
This unit has very sophisticated circuitry which should accommodate different chassis depth sizes. If your SUBSEQUENT OWNER of each NEW Crown
Crown accepts no responsibility for non-serviceable are not followed, Crown Audio, Inc. assumes no AR Warranty work can only be performed at our INCIDENTAL OR CONSEQUENTIAL DAMAGES,
only be serviced by a fully trained technician. This is one product’s chassis does not completely fill the YE product, for a period of five (5) years from the date
product that is sent to us for factory repair. It is the owner’s responsibility for damaged goods and/or accessories that authorized service centers or at the factory. SO THE ABOVE LIMITATION OR EXCLUSION
reason why each unit bears the following label: foam-in-place cavity, you may use a soft but solid of purchase by the original purchaser (the
responsibility to ensure that their product is serviceable are sent with your unit. Warranty work for some products can only be MAY NOT APPLY TO YOU.
packing material (such as paper or bubble wrap) “warranty period”) that the new Crown productis
CAUTION: To prevent electric shock, do not prior to sending it to the factory. Serviceable product list performed at our factory. We will remedy the
behind the chassis. free of defects in materials and workmanship. We WARRANTY ALTERATIONS
remove covers. No user serviceable parts inside. is available at 1. Fill out and include the Crown Audio Factory Service defect and ship the product from the service center
further warrant the new Crown product regardless
Refer servicing to a qualified technician. http://crownweb.crownintl.com/crownrma/. Information sheet in the back of this manual. 4. Enclose the completed Crown Audio Factory Service or our factory within a reasonable time after No person has the authority to enlarge, amend, or
of the reason for failure, except as excluded in this
For more information, please contact us direct. Information form (or securely attach it to the outside receipt of the defective product at our authorized modify this Crown Warranty. This Crown Warranty
Complete the Crown Audio Factory Service Information 2. Do not ship any accessories (manuals, cords, Warranty.
of carton) and re-seal the shipping pack with a sturdy service center or our factory. All expenses in is not extended by the length of time which you are
form, in the back of this manual, when returning a Crown A Service Return Authorization (SRA) is required for hardware, etc.) with your unit. These items are not *Warranty is only valid within the United States of remedying the defect, including surface shipping
carton sealing tape. deprived of the use of the new Crown product.
product to the factory or authorized service center. The product being sent to the factory for repair. An SRA can be needed to service your product. We will not be America. For information on Warranty outside of costs in the United States, will be borne by us. Repairs and replacement parts provided under the
form must be included with your product inside the box or completed online at www.crownaudio.com/support/ responsibility for these items. 9.2.5 Estimate Approval the U.S.A, please contact your local distributor. (You must bear the expense of shipping the terms of this Crown Warranty shall carry only the
in a packing slip envelope securely attached to the outside factserv.htm. If you do not have access to the web, please product between any foreign country and the port
3. When shipping your Crown product, it is important Approval of estimate must be given within 30 days after unexpired portion of this Crown Warranty.
of the shipping carton. Do not send this form separately. call Crown’s Customer Service at 574.294.8200 or ITEMS EXCLUDED FROM THIS
that it has adequate protection. We recommend you being notified by Crown Audio Inc. Units still in the of entry in the United States including the return
800.342.6939 extension 8205. CROWN WARRANTY DESIGN CHANGES
*Warranty is only valid within the United States of use the original pack material when returning the possession of Crown after 30 days of the estimate will shipment, and all taxes, duties, and other customs
America. For information on Warranty outside of the For warranty service, we will pay for ground shipping product for repair. If you do not have the original box, become the property of Crown Audio Inc. This Crown Warranty is in effect only for failure of fees for such foreign shipments.) We reserve the right to change the design of any
U.S.A, please contact your local distributor. both ways in the United States. Contact Crown Customer please call Crown at 800.342.6939 or 574.294.8210 a new Crown product which occurred within the product from time to time without notice and with
HOW TO OBTAIN WARRANTY
Service to obtain prepaid shipping labels prior to sending and order new pack material. See instructions for 9.2.6 Payment of Non-Warranty Repairs Warranty Period. It does not cover any product no obligation to make corresponding changes in
SERVICE
9.1 International and Canada Service the unit. Or, if you prefer, you may prepay the cost of “foam-in-place” shipping pack. (Do not ship your Payment on out-of-waranty repairs must be received which has been damaged because of any products previously manufactured.
Service may be obtained from an authorized service shipping, and Crown will reimburse you. Send copies of unit in a wood or metal cabinet.) within 30 days of the repair date. Units unclaimed after 30 intentional misuse, accident, negligence, or loss You must notify us of your need for warranty
LEGAL REMEDIES OF PURCHASER
center. (Contact your local Crown/Amcron representative the shipping receipts to Crown to receive reimbursement. days become the property of Crown Audio Inc. which is covered under any of your insurance service within the warranty period. All
or our office for a list of authorized service centers.) To Your repaired unit will be returned via UPS ground. 4. If you provide your own shipping pack, the minimum contracts. This Crown Warranty also does not components must be shipped in a factory pack, THIS CROWN WARRANTY GIVES YOU SPECIFIC
obtain service, simply present the bill of sale as proof of Please contact us if other arrangements are required. recommended requirements for materials are as extend to the new Crown product if the serial which, if needed, may be obtained from us free of LEGAL RIGHTS, YOU MAY ALSO HAVE OTHER
follows: If you have any questions, please contact Crown Factory
purchase along with the defective unit to an authorized number has been defaced, altered, or removed. charge. Corrective action will be taken within a RIGHTS WHICH VARY FROM STATE TO STATE.
Service.
service center. They will handle the necessary paperwork 9.2.3 Factory Service Shipping Instruc a. 275 P.S.I. burst test, Double-Wall carton that allows reasonable time of the date of receipt of the No action to enforce this Crown Warranty shall be
WHAT THE WARRANTOR WILL DO
and repair. tions: for 2-inch solid Styrofoam on all six sides of unit or 3 Crown Factory Service defective product by us or our authorized service commenced after expiration of the warranty
1. Service Return Authorization (SRA) is required for inches of plastic bubble wrap on all six sides of unit. 1718 W. Mishawaka Rd., We will remedy any defect, regardless of the center. If the repairs made by us or our authorized period.
Remember to transport your unit in the original factory Elkhart, Indiana 46517 U.S.A. reason for failure (except as excluded), by repair, service center are not satisfactory, notify us or our
product being sent to the factory for service. Please
pack. b. Securely seal the package with an adequate carton authorized service center immediately. THIS STATEMENT OF WARRANTY SUPERSEDES
complete the SRA by going to replacement, or refund. We may not elect refund
sealing tape. Telephone: ANY OTHERS CONTAINED IN THIS MANUAL FOR
www.crownaudio.com/support/factserv.htm. If you unless you agree, or unless we are unable to
9.2 US Service 574.294.8200 DISCLAIMER OF CONSEQUENTIAL CROWN PRODUCTS. 5/11
do not have access to our website, call c. Do not use light boxes or “peanuts”. Damage caused provide replacement, and repair is not practical or
Service may be obtained in one of two ways: from an 800.342.6939 (North America, AND INCIDENTAL DAMAGES
1.800.342.6939, extension 8205 and we’ll create the by poor packaging will not be covered under cannot be timely made. If a refund is elected, then
authorized service center or from the factory. You may Puerto Rico, and Virgin Islands only)
SRA for you. warranty. you must make the defective or malfunctioning YOU ARE NOT ENTITLED TO RECOVER FROM US
choose either. It is important that you have your copy of Facsimile: product available to us free and clear of all liens or ANY INCIDENTAL DAMAGES RESULTING FROM
the bill of sale as your proof of purchase. 2. See packing instructions that follow. Using your ‘foam-in-place’ shipping pack 574.294.8301 (Technical Support)
3. Ship product to: Note: The foam-in-place packing is molded so that there 574.294.8124 (Factory Service)
9.2.1 Service at a US Service Center
CROWN AUDIO FACTORY SERVICE is only one correct position for your product. Internet:
This method usually saves the most time and effort.
1718 W MISHAWKA RD. http://www.crownaudio.com
Simply present your bill of sale along with the defective
ELKHART, IN 46517 1. Open carton and lift center cushion leaving both end-
unit to an authorized service center to obtain service. They
will handle the necessary paperwork and repair. 4. Use a bold black marker and write the SRA number cushions in place.
Remember to transport the unit in the original factory on three sides of the box.
PRODUCT REGISTRATION
Crown Audio, Inc.
1718 W. Mishawaka Rd.
Elkhart, IN 46517-9439
Phone: 574-294-8000
Fax: 574-294-8329
www.crownaudio.com
Online registration is also available at http://crownweb.crownintl.com/webregistration.
*Warranty is only valid within the United States of America. For information on Warranty outside of the U.S.A, please contact your local distributor.
When this form is used to register your product, it may be mailed or faxed.
THIS PAGE INTENTIONALLY LEFT BLANK Please note that some information is required. Incomplete registrations will not be processed. * Indicates required information.
PRODUCT INFORMATION
_________________________________________________________________________________________________________________________________________________________________________________
_________________________________________________________________________________________________________________________________________________________________________________
If warranty is expired, please provide method of payment. Proof of purchase may be required to validate warranty.
PAYMENT OPTIONS
I have open account payment terms. Purchase order required. PO#: __________________________________ COD
Credit Card (Information below is required; however if you do not want to provide this information at this time, we will contact you when your unit is repaired for the information.)
Credit card information:
__________________________________________________________________________
THIS PAGE INTENTIONALLY LEFT BLANK THIS PAGE INTENTIONALLY LEFT BLANK