iReferNow™: The seamless way to ensure

patients are referred and linked to the care they

need.
Oxford Epidemiology Services LLC is proud to launch iReferNow™, a mobile phone based clinical referral
management solution that makes clinical referrals easy to initiate, easy to manage, and easy to close.

Managing clinical referrals is an issue worldwide. In the United States, we

know that one third of patients seen every year are in need of care from
another clinician1, yet as many as 50% of all clinicians do not know if their
patient received the care they need, despite being referred. Close to two-
thirds of clinicians are dissatisfied with the referral process, and 70%
receive referrals with insufficient information for making sound decisions
for patient care2. The consequences for poor referral processes are many.
For example, the Joint Commission on Hospital Accreditation found that 4
out of 5 serious medical errors are due to miscommunication during the
referral process3. On average, referral leakage can cost health systems up
to 65% of its potential revenue4.

In developing countries, the need for referrals is even more apparent,

with health systems that often include formal and informal sectors, as
well as public and private sectors. No matter the combination, systematic
channels for communication to coordinate patient care is non-existent.
Results of a recent systematic review of referral systems in Africa and Asia
revealed that rates of referrals varied widely, from 3% to 60% 5, and
among those referred, another study revealed that completion rates were
as low as 8.2%6. As such, the quality of millions of lives is affected every
year due to poor referral management, and health systems worldwide
could realize significantly more cost efficiency and value from current
investments (human resources, technology, buildings, etc.) by eliminating
lost referrals and maximizing referral completion rates. iReferNow™ is
a patent pending software that ensures that patients are referred to
the right healthcare provider, with the right information, at the right
time, and that no referral is ever lost. It puts the power to save a life in the palm of your hands.

1
Mehrotra A, Forrest CB, and Lin CY. Dropping the Baton: Specialty Referrals in the United States. Millbank Q 2011
Mar; 89(1): 39-68.
2
Gandhi TK, Sittig, DF, Franklin M, Sussman AJ, Fairchild, DG, and Bates, DW. Communication breakdown in the
outpatient referral process. J Gen Intern Med. 2000 Sep; 15(9): 626–631.
3
Joint Commission Center for Transforming Healthcare releases Targeted Solutions Tool for
hands off communications.
https://www.jointcommission.org/assets/1/6/tst_hoc_persp_08_12.pdf
4
Examination of healthcare cost trends and drivers. Massachussetts Office of the Attorney General.
https://www.mass.gov/files/documents/2016/08/uy/2011-hcctd-full.pdf
5
Kozuki N, Guenther T, Vaz L, Moran A, Soofi SB, Kayemba CN, Peterson SS, Bhutta ZA et al, 2015. A systematic
review of community-to-facility neonatal referral completion rates in Africa and Asia. BMJ Public Health 2015,
15:989.
6
English L, Miller JS, Mbusa R, Matte M, Kenney J, Bwambale S, Ntaro M, Patel P, Muloto E, and Stone GS.
Monitoring iCCM referral systems: Bugoye Integrated Community Case Management Initiative (BIMI) in Uganda.
Malaria Journal 2016 15:24
iReferNow™ is a simple, powerful modern solution to many of the problems that arise when a patient requires
care from more than one clinician, and such is the case for HIV. With one click on a smartphone, healthcare
providers can refer a patient and be advised when that patient receives the care they need. They are able to
share examination and lab results, thus minimizing duplication, improve the quality of care the patient receives,
and also save money for the health system and the patient. The referring clinician is notified when the patient
arrives, and are advised of any additional care that patient may require. The referring clinician is also notified
when the client does not arrive so that follow up steps can be taken. iReferNow™ makes coordinating care a
quantifiable reality, closes the loop while also ensuring the entire process is completely documented.

iReferNow™ is a stand-alone, simple yet elegant solution to a vexing problem. However, it can also be
integrated with existing electronic health record platforms, and customized to meet the specific needs of the
health system. iReferNow™ provides an easy way for clinicians to track the lifecycle of patient care right from
their smartphone. Linking clinicians in ways that they have not been able to be linked before, iReferNow™
provides a continuity of care that can save lives, reduce recovery time, increase patient comfort and
satisfaction, reduce cost, and improve the quality of life. iReferNow™ removes communication barriers
between healthcare providers. Since it is available on smartphones offline with online sync, all clinicians can
access this powerful tool anytime, anywhere. The app is available in 12 languages, including English, Spanish,
French, Portuguese, Urdu, Hindi, Indonesian, Dari, Farsi, Arabic, Haitian Creole, and Malagasy, making it
ready to use in a number of countries in Europe, Africa, Asia, Latin America, and other places with fragile
health systems. This makes it perfect for NGOs and charities trying to save lives and strengthen health
systems in different parts of the world. Additional languages are being added regularly, thus ensuring that
the app is usable in the language that health providers work. It is also available offline with online sync.

iReferNow can combine with DatAdventure, our data analytics platform, to produce a customized dashboard with
specific indicators of interest. DatAdventure conducts descriptive, comparative, and predictive analyses in real
time.

For a demo of this innovation, send your request today to info@oxfordepi.com.

About Our Company:

Oxford Epidemiology LLC (Oxford Epi) is a woman and minority-owned small business in international
development that focuses on using data and technology to improve the human condition in developing countries.
They specialize in creating dynamic learning systems that maximize existing structures using cutting edge
technologies and processes. Whether through robust technical assistance, or scientifically rigorous research
and/or program evaluations, Oxford Epi transforms field data into actionable insights to quickly give powerful
evidence for the need to change or stay on course.

For more information Please contact us:

Company Name: Oxford Epidemiology Services LLC.

Contact Person: Dr Rachel Jean-Baptiste
Email: rjean-baptiste@oxfordepi.com
Phone: 703-420-8985 (office); 301-686-4499 (cell)
Country: United States
Website: https://oxfordepi.com/irefer-now-app/