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Tourism Management 70 (2019) 89–98

Contents lists available at ScienceDirect

Tourism Management
journal homepage: www.elsevier.com/locate/tourman

The presence of tourists and residents in shared travel photos T



Adel Nikjoo, Hamed Bakhshi
ACECR- Institute for Tourism Research, Iran

G R A P H I C A L A B S T R A C T

A R T I C LE I N FO A B S T R A C T

Keywords: This study aims to reveal the extent of human presence in travel photos shared in the social media by tourists
Travel photography who traveled to Iran. We unearthed the host-guest interaction that is distinctive in those photos. To do so, we
Tourist behavior investigated 812 random photos shared by 186 tourists on Facebook. We employed quantitative and qualitative
Residents content analysis to categorize and define photos. We found that people are absent in sixty percent of shared
Travel interaction
photos. The biggest share of photos with the presence of humans comprise those featuring tourists and their
Social media
travel companions only, and in which portrait photos have the biggest share. About one third of photos with
human presence include residents only, and the western-dominance and reporting approach is noticeable. Only
in ten percent of all photos can tourists and hosts be seen beside each other, and we categorize these according to
three levels of interaction.

1. Introduction knowledge in this way creates meaningful tourism experiences (Wang,


Park, & Fesenmaier, 2012). Thanks to the social media, tourists can be
Photography has long been tied to travel activities and for many it in more than one place and they not only present themselves at the
seems impossible to imagine travel without taking any photos. travel destinations, but also in their own town and other places they
Photographing plays various roles in travel, such as proving the pre- have friends and relatives (Larsen, 2006). Tourists in this dual position
sence of a tourist at a destination (Hillman, 2007) and constructing are both actors and narrators, and they can share their travel experi-
travel memories. The emergence of smartphones has made photo- ences immediately as it happens (Bell & Lyall, 2005).
graphing less formulaic but more social (Larsen, 2008). To shape their Tourists tend to take different types of photos, ranging from his-
relationships, travelers try to share knowledge and experience through torical sites, modern attractions, nature, culture, and people
social media such as Facebook, Instagram, Trip Advisor, and so on (Stepchenkova & Zhan, 2013). For many tourists, locals are merely
(Munar & Jacobsen, 2014; Zeng & Gerritsen, 2014). Sharing travel objects similar to other tourist attractions, but others try to engage in


Corresponding author. ACECR, Institute for Tourism Research, Ferdowsi University Campus, 1459974111, Iran.
E-mail address: Social@hbakhshi.com (H. Bakhshi).

https://doi.org/10.1016/j.tourman.2018.08.005
Received 26 April 2018; Received in revised form 6 August 2018; Accepted 7 August 2018
Available online 13 August 2018
0261-5177/ © 2018 Elsevier Ltd. All rights reserved.
A. Nikjoo, H. Bakhshi Tourism Management 70 (2019) 89–98

deeper communication with locals, and taking a photo can serve as a contrast, some researchers (Gillet, Schmitz, & Mitas, 2016; Larsen,
way to start this communication (Yang, Hu, & Wall, 2017). Cohen, Nir, 2008) have viewed travel photography as an active process through
and Almagor (1992) argue that it is necessary to study the photo- which tourists create original and creative images that have special
grapher–photographee interaction in travel. meaning for them.
Although some researchers have studied different aspects of travel An example of these conventions is the Western dominance per-
photography, travel photo-sharing (Hillman, 2007; Lo, McKercher, Lo, spective amongst some tourists. The “violence of the letter” occurs
Cheung, & Law, 2011; Prideaux, Lee, & Tsang, 2018), the interaction when a dominant culture encounters another culture and writes about it
between host and tourist (Yang et al., 2017), and the role of photo- or reports it (Spurr, 1993). The dominance of the Westerner over exotic
graphy in this interaction (Cohen et al., 1992; Richard, 1979), many others is also observed in photographic performances in which locals
aspects of travel photography remain as yet under-explored. The pe- are considered as natives, indigenous, and primitive representations of
netration of social media through which tourists are able to share their cultures (Scarles, 2012). In this case, locals are considered as passive
travel photos and experiences provides a good opportunity for in- and disempowered pawns whereas tourists are all assumed to be
vestigating their travel behavior. One of the travel behaviors that can be powerful individuals who act regardless of external factors (Edensor,
investigated through these shared photos is the interaction between 2001). To examine this phenomenon, Caton and Santos (2008) studied
tourists and hosts. In this study, we aimed to analyze human presence in photographs taken by students during the “semester on the sea” pro-
photos shared via social media. So, we examine the presence of tourists gram. Even in the ideal conditions in which students are encouraged to
and hosts in these photos, and then we focus on the relationships be- understand cross-cultural issues and reduce stereotypes, their photo-
tween tourists and hosts which can be identified from the photos. graphs nevertheless presented locals as exotic others who were gazed
upon by students through a lens of myth. Cohen (1989) showed that the
2. Travel photography remote, primitive, and authentic are considered desirable by all tour-
ists. Perhaps this is why tourists and DMOs (Destination Marketing
Photography is evidence showing the presence of tourists at desti- Organizations) exclude mundane and unattractive tourists from their
nations. Tourists construct their travel memories and narrate their photographic frame in order to escape everyday routines and represent
stories through travel photos (Hillman, 2007). According to Hall a sense of myth (Markwell, 1997).
(1982), photographs are the results of peoples' attempts to make their Through emerging social media and digital cameras, the act of
surroundings more meaningful even if they fail to express their actual photographing behavior has become more social. The switch from the
reality. According to Edensor (2000) tourists with a camera resemble analog camera to the digital has made photographing less formulaic but
the directors of theater performances, in which photographed destina- more individualized (Larsen, 2008). Sharing activities during travel
tions are a “stage” and locals, tourists, and their companions are the offers tourists the opportunity to create meaningful travel experiences
“actors”. This role helps tourists to start a new kind of social relation- (Wang et al., 2012). The camera is also turned into a useful tool for
ship with locals, and thereby produce myths and narratives (Stylianou- presenting the “self” (Van House et al., 2004). Tourists spend a lot of
Lambert, 2012). time presenting an ideal image of the self that represents their
Before taking a photo, something needs to attract the attention of achievements and dreams, which they wish to be seen through the
tourists. Urry started the literature on this specific area in 1990 through photos they capture in the course of their travels (Stylianou-Lambert,
his analysis of the “tourist gaze”. In light of emerging new technologies, 2012).
he later developed and refined the concept of the “tourist gaze”. For One of the most encouraging aspects of photographing is the dif-
instance, while in The Tourist Gaze 2.0 he referred the role of mass ference between tourists (Gillet et al., 2016; Nijland, Hastedt, & Mitas,
media in shaping tourists' gaze before their travel to the destination 2014, p. 22) that leads to the creation of photos with different per-
(Urry, 2002), in the latest version he argued that the role of mass media spectives and personal meanings. Solo travelers, for instance, take
is decreased by blurring boundaries between tourism and everyday life fewer photos than people who travel with their companions (Konijn,
(Urry & Larsen, 2011). Larsen (2006) understood the tourist gaze and Sluimer, & Mitas, 2016) or backpackers who gaze upon conventional
tourist photography as intertwined practices. He argues that tourists and superficial behaviors of other tourists especially older ones
interpret, evaluate and make a connection between signs and their re- (Holloway, Green, & Holloway, 2011). Regarding nationality, tourists
ferents, and then take photographs representing those signs. Maoz from North and South America, as well as Asians, normally take more
(2006) showed that the gaze is not confined to tourists, but locals ex- photos in a single day in comparison with Europeans (Konijn et al.,
perienced a mutual gaze with those tourists. 2016).
But what do tourists capture in their photos? Bourdieu (2003) be-
lieves that tourists are not as free as they think when taking travel 3. Tourism interaction
photos, and they only take the kinds of photos that they are supposed to
take at tourism destinations. According to Albers and James (1988), Residents of a destination at first behave in a friendly manner with
promotional materials generate their effects on tourists' minds and they tourists, offer their hospitality with no expectation of return, and
cannot escape from these pre-shaped imaginaries. They argued that sometimes treat tourists as their distinguished guests (Berno, 1999).
tourists complete a hermeneutic circle and they merely take photo- This friendly approach is exposed to change with the rapid develop-
graphs similar to their imaginaries with their own cameras. In fact, the ment of tourism and the appearance of negative impacts of other cul-
camera works as a filter or transparent wall distinguishing known from tures on the destination (Berno, 1999). Gradually, the original psy-
unknown and gives a sense of security and control (Stylianou-Lambert, chological and sociocultural communication between host and guest is
2012). Schroeder, 2002(p. 72) considers the superficiality of tourist replaced with an overt transaction with money in which hosts gain
experiences that leads to creating trivial and clichéd photographs: ‘‘the money through entertaining tourists (Dann & Cohen, 1991). In this kind
ritual act of photography seemed paramount—one must take a picture of commercialized hospitality, the role of residents has evolved from
when confronted with such an important sight. The camera acts as a host into merchant (Cohen, 1988; Vogt & Fesenmaier, 1995). Host-
proxy for seeing”. So, the camera is an unsuccessful tool as far as guest interactions can be categorized into five types; a) presence of
making travel experiences more fruitful; rather, it is a barrier to gaining tourists and locals in the destination with no meaningful interaction, b)
an authentic and pure travel experience (Stylianou-Lambert, 2012). seeking information and help by tourists, c) business relationships, d)
Some conventions such as structural factors, visual conventions, and mutual understanding by both sides, and e) deep social interactions (Su,
cultural constructions of destinations, as well as photographic etiquette, Long, Wall, & Jin, 2016). Thus, the interaction between tourists and
can affect those personal photographs (Stylianou-Lambert, 2012). In hosts has different aspects and includes emotional expression such as

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eye contacts, facial expression, a glance, and even taking photographs published fewer than five photos, we used all of their shared photos
(Yang et al., 2017). from Iran. In order to consider ethical to include in publication's visual
Travel photography as the most common behavior of tourists is able documentation we contacted the profile holders of Facebook photo-
to provide opportunities for tourists and locals to communicate graphs presented in this paper and received permission to use them.
(Richard, 1979). However, this kind of interaction encapsulates the Many of whom we asked to use their photos were curious about the
relationship in photographer-photographee interaction (Cohen et al., article, and asked whether which of their photos was used and what is
1992) that increases inequality. Tourists tend to take their ideal photos the content regarding to their photos.
in their own way and target natural portraits of locals without their In order to obtain a categorical framework to count human presence
awareness (Yang et al., 2017). This attitude in photographing under- in tourists' photos, we engaged in thematic analysis. As Braun and
mines the chance of communication, as tourists take their photos and Clarke (2006) elaborated, we created six phases to create a meaningful
leave nothing for locals (Yang et al., 2017). Some locals gradually ex- pattern. After the familiarization with data, we extracted initial codes,
hibit especially those gestures that MacCannell (1987) called “staged searched for themes among codex, reviewed them, defined and named
authenticity” – a fake gesture that is not authentic at all. In this case, in themes, fulfilled several cycles between these steps, and then we cre-
which locals imitate stereotyped gestures and tourists capture those ated the final categories. Based on this qualitative content analysis, we
superficial photographs, tourists and hosts may never understand each categorized what tourists share in social media from photos they cap-
other and their real cultures (Yang et al., 2017). In contrast, mutual tured during their travel. We also counted different themes that exist in
dialogue between tourists and locals may improve their relationship photos as well as the quality of human presence using a qualitative
and change an “I-It” relationship to “I-You” (Yang et al., 2017). While content analysis framework suggested by Neuendorf (2016).
the “I-It” relationship reveals the dominance of one culture over an- We divided photos into four clusters: photos that included no
other, the “I-You” presents a large world that includes many friendly people, photos with the presence of tourists only, photos showing hosts
cultures offering love, sincerity, and a pure relationship for both sides. only, and photos with the presence of hosts and tourists together or
The presence of locals affects tourists’ behavior, experiences, and interaction photos. The extent of presence of humans in each frame of
satisfaction (Pizam, Uriely, & Reichel, 2000; Su & Wall, 2010; Yang, the photos was the main criterion to categorize each of “tourist only
Ryan, & Zhang, 2013). Tourists do not benefit from this interaction photos” and “hosts only photos” into three groups. Portrait photos were
alone, and it also has positive advantages for locals such as enhancing close-up photos from tourists or hosts in which people occupied more
their sense of pride and the feeling that their culture is respected (Gu & than two thirds of the photo frame. The second group included photos
Ryan, 2012). Such relationships between hosts and tourists are far more that reveal the equal importance of the attraction and people. The third
limited in instances of mass tourism (Wall & Mathieson, 2006) and mass group consists of photos with a focus on the attraction, but in which
tourists' attitudes toward locals are not comparable with those of tourists or hosts occupy a little space in the frame. We also categorized
younger travelers and bloggers who report locals in the most positive interaction photos into three groups on the basis of the levels of in-
terms (Duffy, 2017). teractions in photos. We score photos according to some behaviors such
as smiling, placing a hand on the other's shoulder, the closeness of body
4. Method and face together, and symbolic and mutual behavior.

This study aims to find out what photos tourists take in the course of 5. Findings
their travels, and how human presence is configured of in those photos.
Furthermore, we tried to understand the role of people and interactions We analyzed a sample of 812 photos from 186 tourists who traveled
between host community and guest through shared travel photos. We to Iran in the 2012–2016 period. Men and women had about equal
carried out a mixture of qualitative and quantitative content analysis to share in the selected photos. The majority of photos (65%) were shared
analyze the data. online by younger tourists (those under 40 years old) and the rest were
As the main aim of this project was to estimate the ratio of human taken by older tourists. Two thirds of the photos were shared by
presence in photos taken by foreign tourists in Iran, we use the quan- European tourists in which Eastern and Western parts of Europe had an
titative sampling approach to assemble a representative sample which equal share. Tourists from other parts of the world such as America and
can be generalized to the wider population. To do so, we investigate Asia comprise the remainder.
812 photos shared on Facebook from 186 tourists who traveled to Iran Historical monuments were presented in about half of the photos
in 2015. There are various media that allow people to share their (46%) shared online to narrate travels to Iran. The tendency to take
photos including Flickr, Pinterest, Facebook, and so on. We chose monument photos while ignoring human presence seems to be common
Facebook because it is the biggest social media platform, and not only in many other countries (Stepchenkova & Zhan, 2013). It is important
professional travelers but also most ordinary tourists with varying le- to know that the inbound tourism to Iran is mostly dependent upon its
vels of travel experience use this media to share their experiences. To cultural attractions, in particular the 21 UNESCO World Heritage Sites
find international tourists who traveled to Iran in the period between in 2017 that locate Iran among top 10 countries with the most cultural
2012 and 2016, we first searched for major Iranian travel destinations attractions (UNESCO, 2017). According to the national data (Ichto,
in order to find Facebook profiles belonging to international tourists 2017) the biggest share of Iranian tourism arrivals belongs to pilgrims
who travel to Iran. Tehran as the capital, and Isfahan as the major from Shia Muslim countries like Iraq, Pakistan and Azerbaijan who
tourism city of Iran, were searched on Facebook for international travel to Mashhad – a religious city in the northeast of Iran. However,
tourists profiles. These two cities are considered as the gateways for these pilgrims come to Iran with religious goals, and they are less likely
international tourist arrivals in Iran. We then used snowball sampling to to share their travel experience online. We only found few international
find other destinations of which tourists also share photos via Facebook. profiles that narrated religious travel to Iran.
As one of the authors who was designated to extract profiles and photos Iran is also a vast land embracing various natural resources and
worked in the tourism industry, utilizing the Facebook search engine attractions, not to mention beautiful beaches. However, in light of the
with his account yielded many tourists who were ‘friends’ with the strict Islamic rules, it is not attractive for international tourists to spend
author or were 'friends with his friends. Therefore, we created a new their vacations on beaches with various religious restrictions such as
Facebook account for extracting profiles so as to reduce the bias in the separate swimming beaches for different genders and the lack of any
sample selection process. As many people make their Facebook account alcoholic drinks. Under such conditions, cultural travels to the classic
private, we discarded investigating private profiles. When we were travel routes of Iran are most encouraged by both Iranian authorities
extracting profiles, we only chose five random photos, and if they and international travel agencies. These are some of the factors that

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A. Nikjoo, H. Bakhshi Tourism Management 70 (2019) 89–98

Fig. 1. a) A photo of Persepolis taken by a tourist that is very similar to those in media and adverts b) A photo from the same place but with personal meaning c) The
same place but tourist adds some artistic embellishments d) A proof of presence by standing in the frame.

account for the high proportion of photos featuring historical attrac- interaction. We also divide the photos, in terms of types of attraction,
tions in Iran in comparison with many other countries. into six groups; historical monuments, modern monuments, nature,
In addition to photos of historical monuments, about 27% of shared folkways and rituals, services, and environmental spaces. Then, re-
photos show social and cultural aspects of Iran including folkways and gardless of the share of each of these groups, we compare the role of
environmental spaces such as streets, buildings, etc. With the exception humans in different types of photos as seen in Chart 1.
of folkway photos, the absence of humans was prominent in other ca- According to chart 1, the most human presence was to be found in
tegories such as historical monuments and photos of nature. Some other photos of folkways, and the majority of these photos present hosts only.
studies have also reported that tourists tend to take these sorts of Conversely, the least human presence is in photos of environmental
human-less photos. It seems that many tourists take the photos that spaces in cities and villages. In addition, people were found to be pre-
they ‘must take’ (Albers & James, 1988; Bourdieu, 2003) because they sent more in nature photos than in monument ones. While the presence
have seen those monuments in travel adverts and this was a reason to of tourists in monument photos is noticeable, locals can be seen more in
choose the destination. Due to the role of social media, mental clichés photos of folkways. In the following, we elaborate each kind of human
force them to take those photos as soon as they see them (Urry & Larsen, presence in photos.
2011). While many of these photos are mere conventional images that Photos with just tourists
can found in most media, even in the same perspective, some have
personal meaning for tourists. Some tourists also tend to show their Thanks to qualitative content analysis and an inductive approach,
photographing skill by adding some artistic embellishments to photos we categorized photos presenting only tourists into three groups;
of attractions. In the case of Iran, many of the photos taken by tourists a) Tourist portrait – in which tourists are the main focus of the photo
in Persepolis and Naqsh-e-Jahan square belonged to this category and different backgrounds are chosen to make the photo more at-
(Fig. 1). tractive.
b) Equal importance of tourists and attraction – in which the self and
the attraction are both important and occupied relatively equal
5.1. Human presence space in the photo.
c) Stamp photos – in which the attraction is the main focus of the
People were present in more than one third (37.0%) of all photos photo but tourists appear in the photo to prove they were present
shared by tourists. These consist of tourists, hosts, or tourists and hosts beside the attraction.
together. About half of the photos (43.2%) which have a human pre-
sence were photos tourists had taken alone or with their friends. About In all photos that present tourists only, the share of photos with
one third of photos with a human presence (34%) include photos tourist dominance is 40%, photos with equal importance of tourists and
showing hosts only. Little more than a quarter of all human presence attraction account for 40%, and stamp photos amount to 20%.
photos include tourists and hosts together, of which 88% show host- Sometimes tourists appear alone in this category. It seems that in all
guest interaction. photos in this group, tourists' presence in the frame is a kind of stamp
Regarding human presence in shared photos, we identify four authorizing the attraction. In other words, they wish to show their
groups; absence of humans, tourists only, hosts only, and host-guest

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Fig. 2. A selfie photo with an attraction. Fig. 3. An out of date taxi in Shiraz-Iran.

friends and relatives that they really were in that place (Hillman, 2007). people (Caton & Santos, 2008). While due to the globalization, many
When taking these photos, tourists are careful enough to have im- Iranians wear similar cloths to Westerners, tourists nevertheless tend to
portant aspects of the attraction in the background. These photos, in- take photos of Iranians in different clothing and appearance. Tourists in
cluding a tourist alone with an attraction as background, are suitable fact try to make a connection between their signs and their referents
photos for setting as a profile picture on the social media page. Thus, in (Larsen, 2006). According to Stylianou-Lambert (2012), when Western
these photos tourists try to take a series of photos to satisfy their ideal tourists travel to the East or less developed countries, they think they
position and perspective (Stylianou-Lambert, 2012). Fig. 2 shows such are reporters who should make a record of other peoples' lifestyle.
an instance in which a female tourist tries to take a beautiful photo While tourists and their friends in their mother country believe that
thanks to the colorful glass of the Nasir ol-Mulk mosque in Shiraz-Iran. Iran is a less developed country, tourists try to publish images similar to
This mosque is always full of tourists and it seems that the young their mental stereotypes. Fig. 3 shows a very old taxi in Shiraz-a big city
woman tries to exclude other tourists from her frame. The emergence of near Persepolis. Very few of these taxies exist in Iran now and the
travel social media such as TripAdvisor encourages many tourists to government started rejuvenation of the city's transportation system
check these travel advisory webpages looking for information regarding many years ago. Similarly, shared photos show other aspects of back-
their future ‘must see’ attractions (Tribe & Mkono, 2017). In this case, wardness such as a very old minibus terminal that is used only for
many tourists already know about the kaleidoscope-like glass of the transportation between villages. It seems that if something looks older
mosque because they have seen various photos of other tourists in the it is more favorably received by Western tourists. Not all tourists,
same place before. In fact, they go there to have a look at the mosque however, take a similar approach, and some share photos different from
and more importantly to take such stereotypical photos. the expected image of a destination. Such tourists have, for example,
When tourists publish their travel photos on their social media page, shared photos showing modern aspects of the country like photos from
they try to improve their relationship with others (Munar & Jacobsen, the subway that present a modern element of a city, or modern Iranian
2014; Zeng & Gerritsen, 2014); it is important to appreciate that by buses and roads.
appearing in social media, tourists are not only demonstrating their Many Iranian people are satisfied with this tourist reporting ap-
presence at the destinations but they are also engaging with their family proach and believe that through this electronic word of mouth, more
members and friends, and through comments and messages they can people in other parts of the world can see the real Iran and understand
communicate with those friends. real Iranians. However, this approach of Western travelers is a symbol
Tourists are not always alone in their travel photos and sometimes of Western dominance over other nations. Although Western travelers
they take photos alongside their friends and family members. Tourists take numerous photos in such countries as Iran, when they finally
are able to create more meaningful experiences by taking photos with confront the dilemma of selecting a few of those photos for their social
their travel companions (Wang et al., 2012). Many tourists then share media page, they are more likely to select those deemed ‘different’ and
their photos with their companions, talk about their mutual experi- ‘exotic’, because these photos generate more ‘likes’ and comments,
ences, review their memories, and have fun with this activity. something that is considered a kind of self-affirmation.
Photos with just hosts In some cases, tourists take a photo to initiate communication, or at
One third of photos which include a human presence were taken least this activity is considered as a low level of interaction (Yang et al.,
featuring hosts only. We categorized these photos into three groups; 2017). Some tourists when facing locals and wishing to communicate
with speakers of different languages, have no communicational tools
a) Portraits – a close up of host people. but their camera, and now thanks to smart phones, this tool is available
b) Host alongside the attraction – photos focused on host people but for almost all tourists. It is interesting that it is not a one-way activity
which include attractions too. and Iranians also take photographs of tourists to show their friends. Iran
c) Attraction alongside host – photos show both attraction and host is a Muslim country that is governed by an Islamic government. Tour-
with the dominance of the attraction. ists, as soon as they arrive in Iran, are told to be careful when taking
photos of locals so as to avoid any probable conflict with a society that
Our data show that 35% of host photos are hosts' portrait and the is sensitive about women. Even under such conditions, tourists feel freer
photos in which the attraction is dominant are twice the number of to take photos of locals, and it seems locals are afraid that their ob-
photos with the main focus on hosts. While traveling, more ‘exotic’ jections to the act of photographing may annoy tourists. It seems that
people are more suitable for photographing. Tourists seek locals who this difference in attitude between guests and the host community
are more similar to their preconceived ideas about that society and its comes back to the sense of power among Western travelers, a sense that

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Fig. 4. a) A grocery store b) Kids and their mentor in a park c) Pomegranate selling beside a road d) A normal day in Naqsh-e-Jahan square in Isfahan

Caton and Santos (2008) previously noted. Nonetheless, they believe scheduled tours experience more constraints while trying to take ideal
that this kind of communication is not profound enough to forge a deep photos, and therefore they are more prone to take superficial photos
relationship between host and guest communities. similar to those already available in many media. We found some dif-
Although normally there is no oppressive intention among tourists ferences between photos taken by younger and older tourists. For in-
at the moment of taking photos of locals, sometimes, they involuntary stance, photos of folkways were more commonly taken by older tour-
disparage the position of hosts by treating them as a simple object ists.
suitable for photographing, or by equating them to a mere travel at- Photos of interaction between hosts and tourists
traction (Yang et al., 2017). Thus, in this case, there is no difference We categorized photos which illustrate a kind of interaction in
between attractions on the one hand, and locals on the other who are terms of the extent of interaction and closeness showed in the photo
gazed upon by tourists with a powerful tool such as a camera. into these categories:
If as (Edensor, 2000) noted, we can consider the destination as a
theatre stage, locals normally are passive actors in the play and their 1. Tourists and hosts stand or sit beside each other.
best roles would be smiling and gazing into the camera lens, while 2. Tourists and hosts present a joint positive emotion, especially a
tourists are the directors of the play. They are completely free to decide distinctive mutual smile, putting their hand on the other's shoulder,
which of locals are suitable for their play. Fig. 4 shows some photos of and bringing their faces close together.
Iranians shared by Western tourists via their social media. 3. Tourists and hosts present an intentional symbolic mutual behavior
The majority of photos taken by tourists in which present hosts only or gesture.
are considered as a kind of narrating of ordinary customs of the local
society. Image a for example shows a small grocery store. The old man Forty percent of photos with tourism interaction present the least
is a passive actor in the photo and is completely neutral to the camera. level of interaction and only show people of two communities simply
It is the same in the image b, and it seems the tourist captures the standing together. One third of interaction photos (31.7%) show
moment and finds an ideal subject for narrating in his/her social media. average levels of host-guest interaction according to our category and
In images c and d it seems that locals are aware of the act of photo- include a smile or levels of touching. Less than 30% of interaction
graphing; the man is looking at the camera and the girl is checking her photos (28.3%) present higher levels of interaction.
hijab, something that is an involuntary reaction when feeling being The interaction between tourists and hosts that was seen in some
gazed upon for many women in Iran. photos leads to a mutual understanding between guest and host com-
While investigating the photos, in many photos of attractions with munities. It increases the positive attitudes toward tourism among the
the presence of humans, we found that in the majority of them foreign host society. According to Stylianou-Lambert (2012), tourists wish to
tourists were ignored and the presence of locals seems to be preferable show themselves off in social media and tell their friends that they are
for the photo-taker. This is completely in line with Markwell's (1997) able to forge a deep communication with a local community. Many of
findings. It seems that the presence of locals around attractions serves travelers wish to say “people are people all around the world”. People
to authenticate their photos. We also can equate this behavior with the in these kinds of photos are generally seen in normal clothing.
attempt to escaping from routines. Nevertheless, it is sometimes diffi- At the first level of interactional photos, we can only see tourists and
cult to wait to take an ideal photo and time limitations, for example, do hosts sitting or standing beside each other. It is important to know that
not allow all tourists to take ideal photos with their favored elements there is a dearth of literature in this area and it was hard to categorize
and absence of unfavorable ones. Apparently, people who travel by the interaction between tourists into different groups. However, we

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Fig. 5. a) A tourist sitting among a group of soldiers (Photo by Ionut Baragan) b) A group of tourists from Romania and a group of Iranian residents stand together in
a house of traditional sports

tried to categorize interaction between tourists and hosts based on their people in local and specific clothing, the majority of interaction photos
behavior in their published photos. While we tried to provide an ap- were with Iranian youth in normal clothing. Younger Iranians are more
propriate category for these photos, it is possible that the interactions likely to talk foreign languages and have more chance to communicate
between hosts and tourists might in fact have been greater or fewer in with foreigners. It is interesting that this smiling figure is more common
number than we distinguished from their published photos. Fig. 5 amongst tourists than Iranian hosts. Three tourists out of five (60%)
shows two examples of the first level of interaction. The first image have a smiling visage, far greater than the 20% of hosts who are smiling
shows a young boy in blue who sat beside some local soldiers. It is in such photos.
obvious that they do not know each other. Locals are a kind of attrac- Some smiles are deeper especially when both parties show a smile or
tion for the tourists. Although they do not know each other, it seems at least a sense of it. It reveals more interaction when it is combined
that they feel the presence of the other side and do not have any pro- with hugging or putting arm around the other's shoulder. Fig. 6 shows
blem with that. The soldiers probably know that they are interesting for two of these interactions.
the tourist. They try to continue talking together and present a neutral After the 1979 revolution in Iran, an Islamic regime has been gov-
behavior in front of the camera. The tourist on the other hand seems to erning the country. Communicating with religious people seems inter-
be happy to find an appropriate subject for photography. This subject is esting to some tourists. The first image shows an interaction between a
neither a historical monument nor is it a natural attraction, but it is young tourist and a religious man in Iran. It seems that the tourist in the
locals who look interesting for the tourist and draw him to take a photo image had a good experience that he wanted to share by posting a
beside them. We also place the second image in the first level of in- photo on his social media page.
teraction. The image shows a group of tourists visiting a house of tra- The second image shows a more intimate photo of relationship
ditional sports. They took a memorial photo with the people in charge between host and guest. It is obvious that this kind of relationship does
of the house after their visit. Although individuals of both groups have a not come from a simple interaction and exposes a deeper bond. The
smile, we consider this photo to be at the lower level of interaction. tourist shows her deeper connection to the host by sharing their mutual
While smiling is an important factor in our category, some smiles are photo on her social media page, and this sharing behavior increases the
obviously a photographic feature. Although in Figs. 3 and 4 we present chance of further communication in future. It seems they are not just

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A. Nikjoo, H. Bakhshi Tourism Management 70 (2019) 89–98

Fig. 6. a) An American tourist sits beside a young clergyman b) Two tourists from New Zealand sat friendly among to a group of young girls from the host
community.

Fig. 7. a) A Canadian tourist and two Iranian girls in a private space b) A group of young tourists from Slovenia have breakfast with locals in the hosts' house.

some people who merely met each other while traveling, but they have photo] today...“ It was noticeable that she not only was in touch with
probably found new friends from a different culture. When we con- those girls yet, but also she knew that there are some considerations
tacted the profile owner to ask for her permission, she said “... I am about publishing women photos in Iran as a Muslim society, and it was
curious to know which one has interested you. I loved my visit to Iran... the reason she asked us to wait for the girls' permission. She then ex-
every minute was especial”. And when we showed her the photo, she plained a bit more about the photo ”...all the girls in the photos are
responded “Ah yes! My scientific friends”. sisters. This was Western New Year Eve and they decided to have a
Fig. 7 shows two images among our collection that reveal the surprise celebration for me in my hotel room.”
highest level of interaction between tourists and the host community. In The second image shows tourists and hosts having their breakfast
the first image, the tourist found this chance to experience a private together in the host place. Thanks to websites such as Couchsurfing,
gathering or party in Iran. It is not to mention that women in Iran have tourists and hosts can find each other in any parts of the globe. In this
to hide their hair in public because of governmental rules, and stepping kind of interaction, travelers experience the lifestyle of locals and it
into their private life requires a deeper level of communication between generates a better understanding between them. They have more time
Iranians and a foreigner. When we asked for her permission to use the to talk about their similarities and differences. Travelers have this
photo, she first said “Ok I will be in touch with them [the girls in the chance to place themselves into the context of locals' daily routines and

Chart. 1. Human presence frequency in photos by the content categories.

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it helps them to judge locals more positively. This interaction also helps our data. However, Facebook is the biggest social network and normal
locals to know and understand foreigners better. In less developed people use this platform more than other websites to share their stories.
countries like Iran this interaction with Western tourists can improve Research on tourists' behavior in social media is in its nascent steps
the self-confidence among locals who are in touch with foreign tra- and it is crucial that researchers pay more attention to these media and
velers. user-generated contents. Future studies can analyze travel photos
At this level of communication, both sides try to know each other shared on Facebook and other social media by travelers from various
better. Their smiles are more real than those in a commercial commu- regions in the course of their travels to different countries. Other
nication between tourists and service providers or local sellers. This is methods to unearth meaningful deference in shared travel photos can
one of the most important responsibilities of tourism in terms of be employed in further studies. It seems also important to find out how
drawing cultures closer together and removing borders from the outset, and why tourists choose some photos from their photo collection to
something that should be encouraged in the future. share on their social media page.

6. Conclusion Funding

The advent of the camera and social media has affected many as- This project is funded by the department of tourism sociology at
pects of human life such as traveling. It has influenced tourists' gaze and ACECR, Institute for Tourism Research, Mashhad, Iran.
their behavior in their journeys. This study aims to investigate the
presence of Iranians as locals in photos shared on Facebook by inter- Authors' contribution
national tourists who traveled to Iran between 2012 and 2016.
Our data reveals the absence of any humans, either tourists or lo- Dr. Bakhshi designed the study method and analyzed the data. He
cals, in more than 60% of shared photos. Moreover, the most photos also supervised the project. Adel Nikjoo collected photos and wrote the
with human presence comprise images of tourists themselves, and 34% manuscript. Both authors are responsible for the present idea, and they
of those photos feature hosts only. This research shows that just a interpreted the data together.
quarter of photos with a human presence, or 10% of all photos, show
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10.1177/1356766716682554. research projects especially in the department of sociology
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Annals of Tourism Research, 6(4), 435–447. https://doi.org/10.1016/0160-7383(79) Higher Education in Mashhad, Iran. He normally teaches
90006-9. leisure industry, tourist behavior, and tourism economy.
Scarles, C. (2012). The photographed other: Interplays of agency in tourist photography His areas of interest include tourist behavior, tourist moti-
in Cusco, Peru. Annals of Tourism Research, 39(2), 928–950. https://doi.org/10.1016/ vation, social media, residents' attitude toward tourism,
j.annals.2011.11.014. wellbeing, and destination image. Email: A.nikjoo@
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content analysis of DMO and user-generated photography. Tourism Management, 36, Hamed Bakhshi is an Associate Professor, and the head of
590–601. https://doi.org/10.1016/j.tourman.2012.08.006. the sociology of tourism department at ACECR Institute for
Stylianou-Lambert, T. (2012). Tourists with cameras: Reproducing or producing? Annals Tourism Research in Mashhad, Iran. He has a PhD in so-
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004. interest are social aspects of tourism including destination
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Su, M. M., & Wall, G. (2010). Impacts of host-guest interactions on tourists' travel be- Email: social@hbakhshi.com
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