Standard Charges (On Call – Non Comprehensive Per Unit)

Particulars (Computer Service Charges) Charges in Rs. plus GST 18%

Desktop Call Charges

Desktop Call (Normal Call - E.g Application Installation / Driver Problem) Rs. 450.00
Desktop Call (Virus Issue) Rs. 750.00
Desktop Call (Virus Issue) Multiple PC or Network Rs. 1500.00
Desktop Call (Re installation Operating System) Rs. 500.00
Desktop Call (Fresh Installation Operating System & All Required Software and Drivers.)
Rs. 750.00
(License Required)
Preventive Maintenance (Servicing) - Single Computer, Required Minimum 10 PC Rs. 100.00

Network Call Charges

Network Call (Rj45 Connector, Cat5 Cable Problem, NIC Card Configuration, IP Address
Rs. 600.00
Configuration, Any Application Related to Network, Printer Sharing, Files & Folder Sharing)
Computer Hardware Health Checkup - Routine Visit (Less than 10 Computers) Rs. 500.00
Computer Hardware Health Checkup - Routine Visit (More than 10 up to 25 Computers) Rs. 1000.00

Laptop Call Charges

Laptop Call (Normal Call - E.g Application Installation / Driver Problem) Rs. 450.00
Laptop Call (Virus Issue) Rs. 750.00
Laptop Call (Re installation Operating System) Rs. 750.00
Laptop Call Standard (Fresh Installation Operating System & All Required Software and Drivers.)
Rs. 750.00
(License Required)
Laptop Hardware Diagnosis
Laptop Hardware Diagnosis (No Fix with Pick n Drop service / N.R / Q.N.A ) Rs. 500.00
Laptop Hardware Problem (Minimum Charges) Rs. 1000.00
On site Laptop Hardware Parts Replacement Charges Extra Rs 500.00
Laptop Hardware Troubleshooting
Rs. 2500.00
(No Display / Dead Laptop / Motherboard Issue) (Minimum Charges)
Laptop Hardware Parts Approx. Price
Laptop LCD Screen Replacement (15.4 wxga,14.1wxga, 14xga -15xga, 13.3 LED) Rs. 5200.00 / 7200.00
Laptop LCD Swapping Charges Rs. 500.00
Laptop LCD Inverter (Dim Display) Rs. 1800.00
Laptop LCD Cable Rs. 2500.00 / Onwards
Laptop DVD Replacement Rs. 2450.00
Laptop Motherboard Replacement Rs. 10500.00 / Onwards
Laptop AC Adapter Power Jack (Motherboard Side) Rs. 1800.00 / Onwards
Laptop Keyboards Rs. 1800.00 / Onwards
Laptop Keyboard Swapping Charges Rs. 450.00
Laptop Hinges Rs. 2500.00 / Onwards
Laptop Body Fabrication Rs. 2800.00 / Onwards
Terms and Conditions (On Call – Non Comprehensive)
Repair Policy

Repair estimate of the parts are suspected, in case during repair if we find some other problems will be treated as a new problem,
we will intimate the same then processed.

Physical verification of the material is only possible when it reaches to our workshop.

All Software's and Data are of customer responsibility; please backup all the data before submitting for repair.

All repairs of Laptop / Desktop / Printer / Monitor are warranted for 10 days from date of Closed Call.

This warranty applies only to those items which were found defective and repaired, it does not apply to products in which no defect
was found and returned as is or merely recalibrated. Out of warranty products may not be capable of being returned to the exact
original specifications or dimensions.

In case of repeat issue/problem we can only be able to give service on address provided at the time of call logged.

In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any
loss or damages whatsoever arising from use of parts or loss of use of, data or profits arising out of, or in connection with.
All on-site services and response times are subject to the following conditions:
1. Performed during Standard Business Hours.
2. Availability of the services in your area, and the availability of technicians in your area.
3. Availability of parts.
Replacement Policy:
 No advance replacement will be issued unless the faulty is returned.
 Computer Parts are likely to come from a different manufacturer and/or store, For any hardware defects you will have to
deal with the appropriate manufacturer company
 If you want, on behalf of you we will provide the replacement service (pick n drop) on chargeable basis as per
manufacturer terms.

Payment Terms: Diagnosis fees at the time of Pick-up, remaining at the time of delivery or completion of work. No credit is available.

Diagnosis Fee: This fee applies to all out-of-warranty service requests with no exception. It is payable even if we determine that the
laptop is not faulty; that the fault is not repairable; or you decide not to proceed with the repair. However, it may be waived at our
discretion if you instruct us to proceed with the quoted repair or if the laptop is salvaged to NCCPL.

Payment: Full payment is strictly due on collection of your laptop. Your laptop will not be returned to you until full payment is
received. We retain a security interest in your laptop until full payment is made and we retain the right to sell your laptop at a private
or public sale to pay for any outstanding invoice if payment is not received within 30 days of its due date.

Cheque Return Charges: for any financial reason – INR 350 for one Cheque
Late Payment: Charges:. Rs. 350/- (for 10 days)

Customer’s Responsibilities
Software/Data Backup. It is the Customer’s responsibility to complete a backup of all existing data, software, and programs on Supported Products
prior to performing any Services. WE WILL NOT BE RESPONSIBLE FOR LOSS OF OR RECOVERY OF DATA, PROGRAMS, OR LOSS OF USE OF SYSTEM(S)
OR NETWORK. You understand and agree that under no circumstances will NICHE IT be responsible for any loss of software, programs, or data, even
if our technicians have attempted to assist you with your backup, recovery, or similar services. Any such assistance is beyond the scope of any NCCPL
warranty and this Service Agreement. The assistance is provided in our sole discretion and without any guarantee or warranty of any kind. Neither
does we provide any guarantee or warranty of any kind with respect to any third-party product that our technician may use in assisting you.

Technical description of the defect: In order to properly repair a product, it is absolutely necessary for Niche Computer Consultant to receive
information specifying the reason the product is being returned. Specific test data, written observation on the failure and specific corrective action
you require, is needed.