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TEST
Returns not accepted without the RMA provided via email
Best contact no. TEST
Reason for Return (The technician assessing your item does not have access to previous correspondence and rely on the
information on this form. Please provide history of issues with the item itself.)
TEST
We offer a 12 month warranty on all products used for private household use from the date of purchase.
The use of products for commercial purposes qualifies the purchaser to a 3 month warranty period.
Returns
Prior to returning the item, we recommend you review the following points as the warranty will not be
honoured in these cases:
www.datastreamserver.com/CSFORM/Form_Return_Service_NP.htm 1/2
7/8/2019 Return Request Form
In the above instances, the sender will be charged a service fee and any freight charges paid by us. Where
money is owed for repairs and/or freight, we are entitled to hold onto the item until payment is made.
Until the nature of any fault is determined, the resolution we offer may vary.
The outcome of the inspection to take no longer than 8 business days from the date the item is received by
our service department.
Item was packaged sufficiently and securely by the customer to prevent freight damage
during transit.
Item has not been utilised for purposes other than its intended use.
www.datastreamserver.com/CSFORM/Form_Return_Service_NP.htm 2/2