SMS

MICROCODE VERSION 1865/B

RELEASED 05/19/2009

Newly supported features and functions for Version 1865/B

NONE

Improvements for Version 1865/B

NONE

The change of contents for Version 1865/B

1 Incomplete online Forced Parity Collection

Phenomena The Online Forced Parity Collection is not completed from the "Waiting" state.
Severity Low
Conditions of Occurrence <Equipment model>
DF800H/M/S,SA800/SA810
<Firmware version>
DF800 First version or later
SA8x0 First version or later
<Conditions of Occurrence>
When the Online Forced Parity Collection instruction from HSNM2 and the
Mode select command from host compete.
Cause Because information was updated with the table not locked.
Affected Products/Version DF800H/M/S, First version or later
Fixed Product/Version Version: x865/B or later
Category Online Forced Parity Collection
Changed Part MICRO-Disk

2 ISCSI connection lost from host

Phenomena Access lost of ISCSI connection from host occurred.
Severity Medium
Conditions of Occurrence <Conditions of Occurrence>
The problem occurs when all following conditions are met.
1. ISCSI I/F
2. Receiving a command which is to be processed cross-call between CTL from
host (e.g. A command to the LU whose ownership is not belong to the CTL
which received the command)
Cause CTL cannot handle the command which is executed by other CTL, when the
resources to request other CTL to operate the command. The CTL just repeats to
request other CTL commands then the access from the host become timeout.
(Improving the process of the retry, I/O can be done in such case.)
Affected Products/Version DF800H/M/S, First version or later. SA8x0 First version or later.
Fixed Product/Version Version: x865/B or later
Category ISCSI

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Changed Part MICRO-Disk

3 CTL blockage after Extra-cost Optional

Phenomena When the equipment starts again after opening Extra-cost Optional shown in the
following, CTL might be blockaded.
"CACHERESIDENCY" "SNMP-AGENT" "SHADOWIMAGE" "LUN-
MANAGER" "SNAPSHOT" "PFM-MONITOR" "AUDIT-LOGGING"
The blockage factor message at this time is "Resource release time-out".
Severity Medium
Conditions of Occurrence <Equipment model>
DF800H/M/S,SA800/SA810
<Firmware version>
DF800 First version or later
SA8x0 First version or later
<Conditions of Occurrence>
When LAN interrupt happens frequently between from equipment PS ON to
Ready.
Cause Because the control did not return to the task due to the mistake of the call
function.
Affected Products/Version DF800H/M/S, First version or later. SA8x0 First version or later.
Fixed Product/Version Version: x865/B or later
Category Extra-cost Option
Changed Part MICRO-Disk

4 CTL blockage after uncorrectable error

Phenomena When the uncorrectable error is detected after retry processing, and then CTL is
blockaded by "Microprogramerror RCH".
Severity Medium
Conditions of Occurrence <Equipment model>
DF800H/M/S,SA800/SA810
<Firmware version>
DF800 First version or later
SA8x0 First version or later
<Conditions of Occurrence>
The problem occurs when all following conditions are met.
1. SAS HDD
2. A RAID group has no Redundancy
3. Media error was occurred by the collective write
4. Media error was occurred by the retrying (as reassign, write and verify) of 3
5. The medium error is the same as LBA detected by 3
Cause When uncorrectable error is detected on a SAS HDD, the firmware retry HDD
access by reassign the target area to another area, write and verify. If
uncorrectable error is detected again in the retry process, the bug in re-assign of
target area causes the inconsistency of parameters.
Affected Products/Version DF800H/M/S, First version or later. SA8x0 First version or later.
Fixed Product/Version Version: x865/B or later
Category Drive uncorrectable error
Changed Part MICRO-Disk

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5 Update of HDD Firmware
Phenomena HDD (Hard Disk Drive) access may timeout falsely.
Severity Low
Conditions of Occurrence <Equipment model>
SA800/810
<Conditions of Occurrence>
The problem occurs when all following conditions are met.
1. HDD: AJF400(S0B), AJH146(S0B), AJH300(S0B), AJH146(S1B),
AJH300(S1B),AJH450(S0B)
2. ENC is blockaded during host I/O processing
Cause 1. HDD: (see below)
2. ENC is blockaded during host I/O processing
<Cause>
A drive doesn't complete Abort Command processing in some case. Then the
firmware (micro program) recognizes that drive I/O as timeout.
<Countermeasure>
Update the HDD firmware, where they are included in the firmware:
AJF400(S0B) : 4C04 --> 4C07
AJH146(S0B) : 4C58 --> 4C5B
AJH300(S0B) : 4C58 --> 4C5B
AJH146(S1B) : 4C54 --> 4C55
AJH300(S1B) : 4C54 --> 4C55
AJH450(S0B) : 4C54 --> 4C55
Affected Products/Version DF800H/M/S, First version or later. SA8x0 First version or later.
Fixed Product/Version Version: 0865/B or later
Category HDD-Firmware
Changed Part HDD-Firmware

6 Incorrect ISCSI FW version on TDCONV displayed

Phenomena TDCONV indicates different ISCSI FW version between controller0 and
controller1 after non-disruptive firmware update.
Severity Low
Conditions of Occurrence <Equipment model>
SA800 or SA810
<Conditions of Occurrence>
The problem occurs when all following conditions are met.
1. ISCSI I/F
2. Non-disruptive firmware update between firmware versions that have different
ISCSI FW version
3. ISCSI FW version is indicated by TDCONV
Cause Ready controller updates ISCSI FW version on reboot controller, old ISCSI FW
version is illegally written in indication information area on reboot controller.
Affected Products/Version SA8x0 First version or later
Fixed Product/Version Version: 1865/A or later
Category ISCSI
Changed Part MICRO-Disk

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7 SNM may encounter timeout while using account authentication
Phenomena A user may not be able to log on to an array from SNM due to invalid timeout
while using account authentication even if the specified timeout has not been
reached.
Or, a user may stay logged on from SNM while using account authentication
even if the specified timeout has been reached.
Severity Low
Conditions of Occurrence < Equipment model >
DF800H/M/S
SA800/SA810
< Firmware version >
DF800: 0832/A and later
(SA800/SA810: 1832/A and later
<Related Program Product>
Account Authentication
<Conditions of occurrence>
If the following conditions are met, invalid time may occur.
1. Account Authentication is enabled
2. CTC timer in the master CTL and the slave CTL are not synchronized
3. An access from SNM is tried but it reached a CTL that is different from the
one previously accessed due to failure on network or CTL
Cause Timeout check is done on the master CTL. If the CTC timer in the master CTL
and the slave CTL are not synchronized, if a session from SNM is established
with the slave CTL, the timeout may occur at a different timing.
Affected Products/Version DF800H/M/S, 0832/A or later SA800/810 , 1832/A or later
Fixed Product/Version Version: x862/A or later
Category Common
Changed Part MICRO-Disk

8 CTL cannot execute I/O to SATA HDD

Phenomena CTL cannot execute I/O to SATA HDD when the HDD failure occurs
during ENC firmware download.
Severity Medium
Conditions of Occurrence <Equipment model>
DF800H/M/S, SA800
<Firmware version>
DF800 0832/A or later
SA800 1811/A-B or later
<Conditions of Occurrence>
The problem occurs when all following conditions are met.
1. There are SATA HDD in system
2. ENC firmware download is executed
3. SATA HDD failure occur
Cause Due to firmware bug during SATA HDD failure processing.
Affected Products/Version DF800H/M/S, 0832/A or later
SA800, 1811/A-B or later
Fixed Product/Version Version: 0862/A or later
1862/A-B or later
Category Common
Changed Part MICRO-Disk

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9 When Snapshot changed to PSUE, SNMP Trap is issued by mistake.
Phenomena When Snapshot changed to PSUE, SNMP Trap of Snapshot is issued. And
SNMP Trap of Shadow Image is issued by mistake.
Severity Low
Conditions of Occurrence If the following conditions are met, invalid time may occur.
1. SNMP Trap is enabled
2. Snapshot changed to PSUE
Cause Due to the firmware bug about SNMP.
Affected Products/Version 1832/B or later
Fixed Product/Version Version: 1862/A or later
Category SNMP
Changed Part MICRO-Disk

10 Multiple HDD are blockaded when a controller is blockaded.

Phenomena When a controller is blockaded, multiple HDD are blockaded with HDD timeout
or OPEN_FAILURE_RETRY.
Severity Medium
Conditions of Occurrence The problem may occur when all following conditions are met.
1. Special process (due to exclusive status between both controllers) is executed
2. Capturing process of PHY ERROR LOG in the backend root is executed
because HDD path failure occurs
3. Failure occurs. The recovery process of the failure includes SAS chip reset
4. Failure occurs with SAS HDD reset after #3. The recovery process of the
failure includes SAS chip reset
Cause Due to the firmware bug about backend recovery process after SAS HDD reset.
Affected Products/Version 1832/D or later
Fixed Product/Version Version: 1862/A or later
Category Common
Changed Part MICRO-Disk

11 CTL cannot execute I/O due to multiple reset commands to SATA

Phenomena I/O stops because of issuing multiple reset commands to SATA HDD. When
timeout occurs on both ports of SATA HDD during Link Down failure of
backend, multiple reset commands are issued. As a result, issuing reset
commands continues and special process (due to exclusive status between both
controllers) doesn't finish.
Severity Medium
Conditions of Occurrence The problem may occur when all following conditions are met.
1. Special process (due to exclusive status between both controllers) is executed
2. Link Down failure of backend occurs and Linkup diagnostic is executed
3. During #2 is executed (about 1 second), timeout occurs on both ports of SATA
HDD
Cause Due to firmware bug during backend recovery process after SATA HDD reset.
Affected Products/Version 1832/D or later
Fixed Product/Version Version: 1862/A or later
Category Common
Changed Part MICRO-Disk

12 A CTL fails after the double HDU failure

Phenomena When the huge amount (more than 11278) of PIN data exits, a CTL failure
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 caused by LU failure occurs with HDU failure.
Severity Medium
Conditions of Occurrence < Equipment model >
DF800H/M/S
SA800/SA810
< Firmware version >
DF800: 0832/A or later
SA800/SA810: 1810/N and later
<Conditions of occurrence>
If all the following conditions are met, the phenomenon occurs.
1. One CTL or Core have huge amount of PIN data
2. Drive Detach mode is enabled
3. LU failure occurs because that HDU fail and the RG have no redundancy
Cause Firmware bug when deleting PIN data after LU failure occurs.
Affected Products/Version 1832/A or later
Fixed Product/Version Version: x862/A or later
Category Common
Changed Part MICRO-Disk

13 I/O error or CTL failure may occur during firmware update.

Phenomena I/O error or CTL failure may occur during firmware update.
Severity Medium
Conditions of Occurrence < Equipment model >
DF800H/M/S FC I/F only
SA800/SA810 FC I/F only
< Firmware version >
DF800: 0832/B and later
SA800/SA810: 1832/C and later
<Conditions of occurrence>
I/O error may occur during online firmware update. If link error occurs after the
I/O error during online firmware update, CTL failure will occur at the timing of
automatic or manual recovery.
Cause The flag that shows the status of firmware update process indicates invalid value.
Affected Products/Version DF800H/M/S, 0832/B or later
Fixed Product/Version Version: x862/A or later
Category Common
Changed Part MICRO-Disk

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