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Advantages of negotiated transfer pricing are: 1.

An organisation’s strategies The Balanced Scorecard, referred to as the BSC, is a framework to implement
and goals are supported by ‘realistic’ transfer prices. 2 Goal congruence of the and manage strategy. It links a vision to strategic objectives, measures,
overall organisation is promoted, as managers of divisions agree prices in the targets, and initiatives. It balances financial measures with performance
interest of the organisation as a whole. 3.Divisional autonomy is promoted as measures and objectives related to all other parts of the organisation. It is a
divisional managers may be motivated to maximise profits. business performance management tool.
The limitations of negotiated transfer pricing are: 1.The outcome of Questions often arise about the four Perspectives described in the
negotiated transfer prices may not be optimal. For example, there may be methodology. Why should we only look at Financial, Customer, Business
power imbalance between divisions and/or managers. 2.Conflict may exist Process and Organisational Capacity? Why not include Health and Safety? The
between divisions, as divisional managers may be pitted against one another answer is, of course, there is nothing stopping us. The four perspectives are
in terms of performance measurement, or managers may not understand simply a framework. However, over decades of use it has become clear that
each other’s divisions. 3.The negotiation process may be time-consuming for they work.
managers. (University of Sunderland, 2011) More importantly, there is a causal relationship between the perspectives.
The following are advantages to using the full cost plus pricing method: Working from the bottom to the top: Changes in Organisational Capacity will
 Simple. It is quite easy to derive a product price using this method, drive changes in Business Processes that will impact Customers and improve
since it is based on a simple formula. Given the use of a standard Financial results. The causal relationship may not be guaranteed if a new
formula, it can be derived at almost any level of an organization. perspective is added. The result might be a useful scorecard, but it would not,
 Likely profit. As long as the budget assumptions used to derive the by definition, be a balanced scorecard.
price turn out to be correct, a company is very likely going to earn a In brief, the four scorecard perspectives are:
profit on sales if it uses this method to calculate prices. Financial: The high-level financial objectives and financial measures of the
 Justifiable. In cases where the supplier must persuade its customers organisation that help answer the question – How do we look to our
of the need for a price increase, the supplier can show that its prices shareholders? Financial objectives are usually the easiest to define and
are based on costs, and that those costs have increased. measure. However, creating a financial objective, for example, Improve Profit,
The following are disadvantages of using the full cost plus pricing method: rarely provides a clue as to how to achieve the objective. by linking objectives
 Ignores competition. A company may set a product price based on from the lower levels in the model, we begin to see exactly where to define
the full cost plus formula and then be surprised when it finds that projects and make investments.
competitors are charging substantially different prices. Customer: Objectives and measures that are directly related to the
 Ignores price elasticity. The company may be pricing too high or too organisation’s customers, focusing on customer satisfaction. To answer the
low in comparison to what buyers are willing to pay. Thus, it either question: How do our customers see us? It is always important to take a step
ends up pricing too low and giving away potential profits, or pricing outside and view your company or organisation from your customers view
too high and achieving minor revenues. point. You need to understand what they want from you, not necessarily,
 Product cost overruns. Under this method, the engineering what you can do for them.
department has no incentive to prudently design a product that has Internal Processes: Objectives and measures that determine how well the
the appropriate feature set and design characteristics for its target business is running and whether the products or services conform to what is
market. Instead, the department simply designs what it wants and required by the customers, in other words, what should we be best at? Some
launches the product. of the biggest cost items can be reduced by streamlining internal processes.
 Budgeting basis. The pricing formula is based on budget estimates This is also the best area to focus on new and creative ideas.
of costs and sales volume, both of which may be incorrect. Organisational Capacity: Objectives and measures concerning how well our
 Too simplistic. The formula is designed to calculate the price of only people perform, their skills, training, company culture, leadership and
a single product. If there are multiple products, then you need to knowledge base. This area also includes infrastructure and technology.
adopt a cost allocation methodology to decide on which costs are to Organisational Capacity tends to be the area where most investment takes
be assigned to which product. place. It answers the question: How can we improve and create value?
This method is widely used in practice. It is based on the product or services
costs determined by the organisation’s costing systems. This is in fact a major The real value of the Perspective approach is that it provides a framework to
problem with full cost transfer prices, in that these costing systems may describe a business strategy. It focuses on objectives and measures that both
provide poor estimates of long-run marginal costs. inform us about progress and allow us to influence activities to achieve the
Full cost transfer does not promote an incentive for the supplying division to strategy.
transfer goods and services internally because they do not include a profit
markup. It may be useful when it is difficult to determine the actual amount
of a profit mark-up. On the other hand, a full cost approach does not provide
any incentive for divisional managers to keep costs down, since they can pass
the costs onto the buying divisions.
A transfer price based on full cost plus a mark-up is also possible. However,
such a price may lead to sub-optimal decisions because it leads the ‘buying’
division to regard the fixed costs and the mark-up of the selling division as
variable costs.

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