Question Correct Answer
Job re-engineering Provides information which
enables to change jobs
Organisation & manpower Clearly divides duties &
planning responsibilities
Recruitment & selection Match the job requirements with
a worker's aptitude
Performance appraisals Helps in establishing clear out
standards for comparison
Question Correct Answer
Simulated decision games Acting out managerial
problems
Coaching Guidance through advice /
suggestions
Committee assignment Study of specific
organisational problem
Sensitivity training Unstructured group
interaction
Question Correct Answer
potential appraisal Essential in view of continuous
development of the
organisation expansion
Training Stimulates development in
people
Role analysis Define role more clearly to
avoid ambiguity in the
expectations
Performance appraisal Tool to help employees
overcome his weaknesses
Question Correct Answer
MIS Management Information
Systems
LSIO Large Scale Interactive Process Large Scale Interactive Process
SWOT Strengths Weaknesses
opportunities Threats
TQM Total Quality Management
Question Correct Answer
Personal interview Answers to relevant questions
may be recorded
Personal observation Understanding of what the
work involves & direct
observations
Questionnaires Usually employed by
engineering consultants
Maintenance of log records A time consuming procedure
Question Correct Answer
Family / community External environment
concerns
Supply shortages Work environment
Your Answer
Provides information which
enables to change jobs
Clearly divides duties &
responsibilities
Match the job requirements with a
worker's aptitude
Helps in establishing clear out
standards for comparison
Your Answer
Acting out managerial
problems
Guidance through advice /
suggestions
Absorption of new
information
Unstructured group
interaction
Your Answer
Tool to help employees
overcome his weaknesses
Essential in view of continuous
development of the organisation
expansion
Define role more clearly to avoid
ambiguity in the expectations
Stimulates development in
people
Your Answer
Management Information
Systems
Strengths Weaknesses
opportunities Threats
Total Quality Management
Your Answer
A time consuming procedure
Understanding of what the
work involves & direct
observations
Answers to relevant questions
may be recorded
Usually employed by
engineering consultants
Your Answer
Incentives
External environment
Employee conflict Motivation Work environment

Lack of technical skills Ability Complex situation

Question Correct Answer Your Answer

ROI Return on Investment Return on Investment

Strategies Long Term Planning Short Term Planning

Goals Short Term Planning Long Term Planning

Assess Evaluation Evaluation

Question Correct Answer Your Answer

Family / community External environment External environment

concerns
Supply shortages Work environment Work environment

Employee conflict Motivation Motivation

Lack of technical skills Ability Ability

Question Correct Answer Your Answer

Results Increased productivity, Increased potential

decreased wastage & cost
Reactions Insight into content & Change in behaviour on the
techniques of training job
Learning Actual improvement in Insight into content &
performance after training techniques of training
Behaviour Change in behaviour on the Increased decision-making
job capacity

Question Correct Answer Your Answer

Core Hub Vision

OD Organizational Development Organizational disorder

Norms Rules Rules

Advocates Supports Hub

Question Correct Answer Your Answer

Initial screening interview
Completion of application
forms
Employment tests
To initiate a preliminary Probe into areas that cannot
review of potentially be addressed by the
acceptable candidates application forms or tests
Comprehensive personal Information that leads to more
history profile effective selection
Information that leads to Screening device in the
more effective selection selection process

Question Correct Answer Your Answer

Induction : Work experience Job variety Job variety

Induction : Initial Interviews Personal objectives and Job Personal objectives and Job

Induction : Follow-up Career development On-the-job

interviews Interview
Induction : Training On-the-job Career development
Interview

Question Correct Answer Your Answer

Qualification & experience Personal requirements, Personal requirements,

experience, aptitudes experience, aptitudes
Work organisation Main occupation & location Benefits to be availed of
 Question
Panel of Superiors
Performance
Potential
Assessment Centre
Question
Simulated decision games
Coaching
Committee assignment
Sensitivity training
Question
Family / community
concerns
Supply shortages
Employee conflict
Lack of technical skills
Question
Forecasts
Estimate made by
management
Statistical method
Work study method
Question
Personal interview
Personal observation
Questionnaires
Maintenance of log records
1. Role analysis 1. Different parts work together to be effective
2. Performance 2. Tool to help employees overcome his weaknesses
appraisal
3. potential appraisal 3. Essential in view of continuous development of the
Correct Answer
People aware of
organisation's plan /
policies / future requirements future requirements
Employee's
skills/abilities/behaviour
meeting current job
requirements
Unused / underutilised skills/ Employee's
abilities of employee
Group of trained appraisers Group of trained appraisers
Correct Answer
Acting out managerial
problems
Guidance through advice /
suggestions
Study of specific
organisational problem
Unstructured group
interaction
Correct Answer
External environment
Work environment
Motivation
Ability
Correct Answer
Based on measures of
productivity
Simplest method of
assessment
Vary in their degree of
sophistication
Systematic analysis of
work
Correct Answer
Answers to relevant questions
may be recorded
Understanding of what the
work involves & direct
observations
Usually employed by
engineering consultants
A time consuming procedure
Your Answer
People aware of
organisation's plan / policies /
Individual and Organisational
goals
skills/abilities/behaviour
meeting current job
requirements
Your Answer
Acting out managerial
problems
Guidance through advice /
suggestions
Study of specific
organisational problem
Unstructured group
interaction
Your Answer
Incentives
External environment
Work environment
Complex situation
Your Answer
Based on measures of
productivity
Simplest method of
assessment
Vary in their degree of
sophistication
Systematic analysis of
work
Your Answer
A time consuming procedure
Understanding of what the
work involves & direct
observations
Answers to relevant questions
may be recorded
Usually employed by
engineering consultants
 organisation expansion
4. Training 4. Does not help in updating or developing specific skills

5. Define role more clearly to avoid ambiguity in the

expectations
6. Stimulates development in people

skip 1

1. Exploratory stage 1. Choosing new careers

2. Establishment Stage 6 2. Need to take continuous efforts for self-

development
3. Maintenance stage 3. Need to have regular feed-back on
performance
4. Stage of decline 5 4. Promotion to management cadre

5. Decreased work mobility

6. Beginning with uncertainties & anxieties
1. Performance 5 1. Diagnosing root causes of performance
Standards problems
2. Feedback Interviews 2. Developing observational and feedback skills

3. Appraiser Training 3. To know purpose of appraisals

4. Appraisal Plan 4. Evaluation of performance and setting of future

goals
5. Basis for performance evaluation
6. Practicing job related tasks to reduce errors