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RESUMEN (ABSTRACT)
Commissioned by Knightsbridge Solutions, the study, "Getting Smart About BI: Best Practices Deliver Real Value,"
examines BI implementation practices within organizations and the primary reasons business value is achieved.
While other research showed overall value of BI, this report found a strong correlation between adopting specific
best practices and business benefit.
Rod Walker, president and CEO of Knightsbridge Solutions, said, "That so many companies achieved value from
their BI initiatives confirms our long-time belief that smart, strategic investments in BI coupled with
implementation best practices enable organizations to reap significant rewards in terms of improved decision-
making, regulatory compliance and overall competitive advantage."
Global 2000 companies and large data-centric organizations turn to Knightsbridge as the leader specializing in
business intelligence solutions for their most difficult data problems--problems rooted in massive data volumes or
complex information challenges. Knightsbridge delivers actionable and measurable business results that inform
decision-making, optimize IT efficiency and improve business performance. Focusing exclusively on the
information management disciplines of business intelligence, data warehousing, data integration and information
quality, Knightsbridge delivers practical solutions that reduce time, reduce cost and reduce risk. Knightsbridge
serves as a trusted advisor, strategic business partner, and expert implementer in such industries as:
communications, consumer products, energy, entertainment, federal government, financial services, health and life
sciences, insurance, manufacturing, media, retail, technology, and other industries. Visit Knightsbridge online at
www.knightsbridge.com.
TEXTO COMPLETO
Knightsbridge Solutions LLC Michelle Smyth, 312-577-5230 msmyth@knightsbridge.com
Most Companies Receive Expected Business Value From BI Efforts; C-suite Executives More Involved in Decisions
as BI Becomes More Strategic
Companies adopting implementation best practices are reaping substantial financial success from their
investments in business intelligence (BI). According to a new BusinessWeek Research Services survey released
today, 62 percent of respondents said recent large-scale or strategic BI initiatives returned the value they
expected. And, one of the key drivers to achieving business value was the extensive involvement of C-suite
executives, including the chief executive officer (CEO).
Commissioned by Knightsbridge Solutions, the study, "Getting Smart About BI: Best Practices Deliver Real Value,"
examines BI implementation practices within organizations and the primary reasons business value is achieved.
Darren Taylor, vice president, Information Access Division of Blue Cross Blue Shield of Kansas City said, "Our vision
was to become an information-driven organization. To compete effectively with national health plans, we needed
to leverage our information resources. Knightsbridge worked with us to define and implement an enterprise
information strategy, enabling us to leverage our information assets to become more efficient, launch new
services and proactively engage with our customers and partners."
According to Knightsbridge client Michael Landis, head of Information Architecture for BP's integrated supply and
trading, "Our Information Management Program is transforming the way data is managed in our business. We are
treating data as a corporate asset and making it available to applications and analysts in a timely, consistent and
reusable manner to drive transparency and integration across a disparate application landscape. Our enterprise
information strategy incorporates many of the BI best practices, including data governance, data quality
assurance, and enterprise data warehousing initiatives. By implementing this vision, we will improve our efficiency,
control, and competitive advantage and keep BP at the forefront of the industry."
BI success and value hinge primarily upon executive sponsorship, business and IT collaboration and
implementation of these five best practices according to the study findings.
The study reveals BI failures occur for several reasons. Lack of user adoption was the most frequent reason along
with two others including incomplete or inaccurate business requirements and disconnect between BI and
performance management in the organization.
"All three of these findings are indicative of a lack of alignment between the needs of the business and the solution
that IT produces, and sometimes we observe this phenomenon with our clients," Walker added. "It's our job as
strategic advisors to avoid these pitfalls and help clients achieve success using an integrated approach of three
fundamental capabilities-business enablement, information management and program management. The survey
results demonstrate a clear link between maturity in these capabilities and the BI business value that companies
realize," commented Walker.
"Getting Smart About BI: Best Practices Deliver Real Value," the survey and research report, is available on
www.knightsbridge.com/bi_bestpractices. A webcast to present the findings and the Knightsbridge response will
be held Thursday, Oct. 19, 2006 at 10 a.m. PT/1 p.m. ET.
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