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NOV Rig Systems

Aftermarket
21
Countries

OUR
AFTERMARKET 100 5,700
Aftermarket
STRATEGY Locations
Worldwide Employees
We will maximize our customers’ performance and uptime,
applying our unmatched complete system knowledge and investment in networks of people,
facilities and technology.

NOV Rig Systems makes and supports the world’s most


advanced drilling solutions. We’re continually pushing our
own standards higher to deliver the safest, most efficient
and most reliable solutions in the world.

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Engineering

Equipment &
Package Upgrade Manufacturing

FULL
Spare Parts
LIFECYCLE Global
Logistics
PARTNER Logistics

Global Technical Installation &


Service & Support Commissioning

Project
Management

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SERVICE OF NETWORK SERVER

THE FUTURE
NOV EQUIPMENT
Top Drive, Drawworks,
BOP, etc. SECURED NETWORK

We are investing in technologies that link every aspect of our


business with the customer over a global network: eHawk™

In the future, rig equipment will monitor itself so that if a problem is detected,
multiple actions are automatically initiated such as equipment performance
being decreased to prevent failure, and appropriate people notified.
CUSTOMER
Service technicians of the future will communicate remotely without utilizing
resources like Internet or phone. They are educated with fundamental
knowledge and supported by live subject-matter experts globally. CONDITION BASED
MAINTENANCE
Condition Monitoring

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WHAT On-site

WE
capabilities

Cutting-edge
digital

OFFER
resources

Knowledgeable
and professional
people

Exceptional
customer Specialized
support recertification
State-of-the-art
and upgrade
facilities
services

Leaders in
training

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OUR
BUSINESS
LINES
With equipment on thousands of rigs around the world, we provide
comprehensive aftermarket products and service solutions. We are where
you need us to be with an integrated network of strategically located facilities
worldwide providing Technical Support, Field Service, Repair, Spare Parts,
eHawk™ Remote Support, Training, Installation and Commissioning, Rentals
and Field Engineering that will keep your rigs running and your
customers satisfied.

Our professional team is available 24/7 to support you.

Training Technical College



Customer industry training for the best and safest • Best-in-class training for NOV employees


equipment performance • Hundreds of NOV employee graduates in 14


• Hands-on experience and simulator training to different countries per year

help develop local talent • Courses specialized in all NOV Rig Systems


• Advanced learning methods for product line OEM products

training, rig specific training, advanced simulation • Graduation dependent on evidence-based


technology and mobile training competency
• NOV training locations all around the globe • Advanced level training


• Fully accredited CMS all Aftermarket disciplines

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Repair Field Engineering Spares Rentals
• Overhaul, repair, rebuild and recertification of • Specialized team of engineers to survey fleets • State-of-the-art facilities • Global support




NOV equipment and plan for rig and product certifications •
Advanced materials management systems • Broad product spectrum ready to be


• Global locations close to customers • Work hand-in-hand with customers to ensure • Strategic locations close to customers with deployed on short notice



• Expanded capabilities in lean facilities uptime through recertification process extended networks of distributors • Seamless installation and commissioning


• Network of trained people – unrivaled quality, • Provide fit-for-purpose solutions • Available product, with over $1B in stock



customer service, on-time delivery and • Customizable business models- from manual

unmatched technical integrity paper systems to customized B2B integrations
• 24/7 reliability and market leading on time delivery

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Technical Support I&C Support Service Mission
• OEM experts globally accessible 24/7 • Most experienced team for installation & • Global network of trained experts on hand to • Technical expertise for pumping systems, fluid




• Utilize Tracker system to record, manage and commissioning in the industry ensure maximum rig uptime and effectiveness end expendables and pressure control systems

resolve issues in order to keep equipment working • Single point of contact to organize and manage • 24/7 remote support for mechanical, electrical, • Continuous technology development of fluid



• Connect with rigs via eHawk™ network integration large-scale installations at the site structural and control/instrumental specialists management systems

service to provide faster response time and • Integration on-time, on-budget, with • OEM expertise and support


reduced service personnel visits documentation and compliance of regulations • Equipment and condition monitoring technology

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Corporate Headquarters Pennsylvania +33 677 790 943 (after hours)
7909 Parkwood Circle Drive NOV Service and Repair (Leetsdale) Norway
Houston, Texas 77036 10 First Street, Leetsdale, PA 15056 NOV Service (Oslo)
United States +1 724-240-2001 Drengsrudhagen 4
Phone: +1 713 375 3700 +1 281 569 3050 (after hours) 1385 Oslo Norway
Fax: +1 713 346 7687 +47 64 00 50 00
Texas +47 6400 5000
Rig Systems NOV Service and Repair (Alice) +47 6400 5001 (after hours)
10000 Richmond Avenue 2351 Energy Avenue
Houston, Texas 77042 Alice, TX 78380 NOV Service (Kristiansand)
Phone: +1 713 346 7500 +1 361 668 4154 Skibaasen 2
Fax: +1 713 435 2195 +1 281 569 3050 (after hours) 4636 Kristiansand – Norway
+1 361 664 2300 (Mission) +47 3819 2000
AMERICAS +47 3819 2482 (after hours)
Argentina NOV Service and Repair (Houston)
Manzana 2A, Lote 6A, Parque Industrial Oeste 5100 North Sam Houston Parkway West NOV Service (Molde)
Neuquen, Argentina 8300 Houston, TX 77086 Grandfjaera 24
+54 299 441 3280 +1 281 569 3050 (24/7 technical support) 6415 Molde – Norway
+1 281 569 3051 (eHawk remote support) +47 7120 2020
Brazil +47 9169 9664 (after hours)
NOV Service and Repair (Macaé) NOV Service and Repair (Odessa)
Rod. Amaral Peixoto, s/n KM164,5 7995 East I-20 NOV Repair (Stavanger)
Imboassica – Macaé – RJ – Brazil Odessa, TX 79765 Dusavik Base
CEP 27920-025 +1 432 561 6520 Midtre Basevei 4
+55 22 2773 0600 +1 281 569 3050 (after hours) 4029 Stavanger – Norway
+55 22 9974 7081 (after hours) +47 5183 5600
Houston Windfern Mission
Canada 11300 Windfern NOV Service (Stavanger)
NOV Service and Repair (Leduc/Edmonton) Houston, TX 77064 Lagerveien 8
6621 – 45 Street +1 713 983 1916 4069 Stavanger – Norway
Leduc, Alberta, Canada +47 5181 8181
T9E 7E3 Wyoming +47 4140 0041 (after hours)
+1 780 986 1712 NOV Service and Repair (Casper) +47 9511 8181 (24/7 eHawk remote support)
+1 780 986 5556 1080 North Robertson Road
Casper, WY 82601 Russia
Columbia +1 307 473 8888 NOV Service and Support
Bogota Repair Center +1 281 569 3050 (after hours) 5, Ulansky Lane
Calle 193#31-02 + 1 307 472 9884 (mission) Moscow, 101000 Russia
Bogota, Cundinamarca 110221 +7 495 775 2540
+57 316 875 8748 NOV Service and Repair (Rock Springs) +7 985 410 5272 (mobile)
61 Chimuza +7 495 981 3470 (fax)
UNITED STATES Rock Springs, WY 82902 +7 985 997 3545 (24/7 technical support)
Colorado +1 307 362 1320
NOV Service and Repair (Grand Junction) +1 281 569 3050 (after hours) UK
738 Scarlet Drive, Unit D NOV Service and Repair (Aberdeen/Mon-
Grand Junction, CO 81505 Venezuela trose)
+1 970 740 0747 NOV Rental and Service (Maturin, Monagas) Forties Road
+1 281 569 3050 (after hours) Varco International de Venezuela Montrose, Scotland DD10 9ET
Top Drive Rental and Service +44 1674 677222
Louisiana +58 291 651 6489 +44 7711 415485 (after hours)
NOV Service and Repair (Covington) +58 414 394 2784 (mobile) +44 7739 170079 (workshop)
73765 Penn Mill Rd. +58 291 651 4384 (fax) +44 7713 643012 (spare parts)
Covington, LA 70435
+1 985 892 8216 (direct) ASIA MIDDLE EAST
China Egypt
(Cranes: AmClyde, Unit, OS National, Dreco, NOV Service KM 17.5, Cairo Suez Desert Road
Kingpost) Suite 1603-1606, Air China Plaza Cairo, near City Housing 11371
+1 985 871 8609 (service) No. 36 Xiaoyun Road, Chaoyang District +20 2 2613 4596
+1 985 871 8603 (parts) Beijing 100027 PRC
+86 139 0121 9392 North Africa
NOV Service and Repair (New Iberia) +86 108 0081 05109 (24/7 technical support) NOV Rig Systems,
5212 Highway 90 Service Road West EuroJapan Residence
New Iberia, LA 70560 India B.P 256 Hassi Messaoud - Ouargla, Algeria
+1 337 374 1400 NOV Service and Repair Tel: +213- (0) – 29 750 727
R-619, TTC Industrial Area Fax: +213- (0) – 29 736 680
NOV Service and Repair (Houma) Rabale, MIDC
106 Venture Boulevard Navi Mumbai – 400 401 Saudi Arabia
Houma, LA 70360 Maharashtra, India NOV Service and Repair (Al-Khobar)
+1 985 853 3801 +91 982 009 1322 Al-Khalidiyah District
+1 281 569 3050 (after hours) +91 983 349 6154 (after hours) Khobar ~ Dammam Highway (at the back of
Tawuniya)
Oklahoma Singapore P. O. Box 20754, Al-Khobar 31952
NOV Service and Repair (Oklahoma City) NOV Service and Repair Saudi Arabia
7713 North West 3rd St. 29 Tuas Bay Drive +966 3 847 5206
Oklahoma City, OK 73127 Singapore 637429 +966 3 847 3938 (fax)
+1 405 495 1000 +65 6594 1000
+1 281 569 3050 (after hours) +65 6594 1222 (24/7 technical support) Sub-Saharan Africa
NOV Service and Repair (Luanda)
Minnesota EUROPE Base de Sonils, Rua Kima Kienda
NOV Service (St. Paul) England Porto de Luanda, Boa Vista
240 East Plato Blvd. Bedlington Techdrill Brazenlight Luanda, Angola
St. Paul, MN 55107 c/o Brazenlight, Gooch Avenue, Barrington + 24 492 332 5410
+1 651 293 4745 (service) Road Industrial Estate NOV Service and Repair (South Africa)
+1 651 293 4776 (service) Bedlington, Northumberland, NE22 7DQ 8 Kendle Street, Neave Township
+1 651 293 4600 (parts) England Port Elizabeth Eastern Cape, 6001 South
+44 (167) 084 3580 Africa
North Dakota +27 (0) 41 405 1605
NOV Service and Repair (Williston) France
5095 141T Ln NW, 15, rue de la Metallurgie UAE
Williston ND 58801 Carquefou cedex Pays de la Loire 44482 France R/A # 13, Plot MO 0682 Daimler Chrysler St,
+1 701 713 2200 NOV Service Jebel Ali Free Zone - Jebel Ali Dubai
+1 281 569 3050 (after hours) +33 24 068 3600 United Arab Emirates
+33 24 068 3611 +971 4 8110100
+33 24 068 3600 (after hours)

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