SEPTEMBER 2018

MANAGEMENT THEORY & PRACTICE

Instructions to candidates:
a) Time allowed: Three hours (plus an extra ten minutes’ reading time at the start – do not write anything
during this time)
b) Answer any FIVE questions
c) All questions carry equal marks. Marks for each question are shown in [ ]

1. a) Describe the main elements of Henri Fayol’s classical theory of management. [8]
b) Compare and contrast Fayol’s theory with one major theorist from the human relations approach to
management. [12]

2. Leading theorists on motivation refer to the ‘needs’ of individuals. Making reference to TWO of the
appropriate theorists, explain:
a) what these needs are
b) how these needs might be grouped [10 each]

3. a) Identify FIVE of the most popular types of leader. [1 each]

b) With the aid of examples, explain how the following might
influence the style of leadership:
i The corporate style of management
ii The subordinates
iii The work itself [5 each]

4. a) With the aid of a diagram and examples, describe a matrix type of organisation.
[8 + 2 for diagram]
b) Explain under what circumstances this type of structure is most appropriate for organisations.
[10]
5. a) Define:
i Management planning
ii Management control [4 each]
b) With the aid of examples, explain to what extent they are separate and distinct management
functions. [12]

6. a) Explain the effectiveness of time management for managers of an organisation. [8]

b) With the aid of examples, assess the potential benefits to organisations and their staff. [12]

7. Using suitable examples of your own choice, evaluate the FOUR types of culture in organisations
as described and developed by C. Handy. [5 each]

8. Human resource planning is an important part of the work of a human resources manager. With the
aid of diagrams and examples:
a) define human resource planning [8]
b) explain its importance to corporate planning [12]

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