F1

1. Which one of the following would not be considered as a form of secondary storage?
(a) Floppy Disk (b) Optical Disk (c) RAM (d) Flash Drive (e) Hard Disk (Ans : c)

2. The Processor is an example of computer–

(a) Software (b) Output Unit (c) Storage (d) Program (e) Hardware (Ans : e)

3. A hexadecimal number is a number to the base–

(a) 2 (b) 20 (c) 16 (d) 4 (e) 8 (Ans : c)

4. Java in computer programming is a–

(a) Compiler (b) Hardware Device Driver (c) Low-level Language
(d) High-level Language (e) Programming Mid-level Language (Ans : d)

5. Which of the following is not a binary number?

(a) 01010 (b) 11111 (c) 31121 (d) 00000 (e) 110110 (Ans : c)

6. What does the acronym WAN stand for?

(a) Widest Area Network (b) Wild Area Network (c) Wide Area Networking
(d) Wide Area. Network (e) Wider Area Network (Ans : d)

7. FTP is an acronym for–

(a) File Transaction Protocol (b) File Truncation Protocol (c) File Translation Protocol
(d) File Transfer Protocol (e) File Transmission Protocol (Ans : d)

8. Connections to the Internet using a phone line and a modem are called….. connections.
(a) Digital (b) Dial-up (c) Broadband (d) Dish (e) Both (b) and (c) (Ans : b)

9. Documents converted to….. can be published to the web.

(a) A doc file (b) HTTP (c) machine language (d) HTML (e) None of these (Ans : b)

10. What is extension of Microsoft Word document?

(a) txt (b) doc (c) ppt (d) xls (e) psd (Ans : b)

11. Outlook Express is a(n)–

(a) protocol (b) Search Engine (c) Browser (d) Network (e) E-mail Client (Ans : e)

12. Printers and screens in computer system are common form of–
(a) Processing device (b) Computation units (c) Input units
(d) Storage units (e) Output units (Ans : e)

13. LSI in chip technology stands for–

(a) Large-Scale Internet (b) Low-Scale Integration (c) Low-Scale Internet
(d) Local-Scale Integration (e) Large-Scale Integration (Ans : e)

14. Ctrl + n in MS word is used to–

(a) Save document (b) Start Paragraph (c) Open new document
(d) Close document (e) Open a saved document (Ans : c)

15. Connections to other documents or to other locations within a website is known as–
(a) Hyper connects (b) Plug-ins (c) Hyperlinks (d) Filters (e) Bots (Ans : c)

16. Checking whether a program functions correctly and then correcting errors, it is known as–
(a) Error-proofing a program (b) Default error-checking (c) De-erroring
(d) Debugging (e) Decoding (Ans : d)

17. Single-word reference to viruses, worms etc. is–

(a) harmware (b) virus (c) phish (d) malware (e) killer war (Ans : d)

18. Converting the computer language of 1’s and 0’s to characters, that can be understood is known as…...
(a) Selecting (b) Creating clip-art (c) Decoding (d) Generating (e) Highlighting (Ans : c)

19. Storage that returns its data after the power is turned off is referred’ to as–
(a) Sequential storage (b) Direct storage (c) Non-destructive storage
(d) Non-volatile storage (e) Volatile storage (Ans : d)

20. A compiler in computing means–

(a) A programmer. (b) A person who compiles source program. (c) Keypunch operator
(d) A gaming software (e) A program which translates source program into object program (Ans : e)

21. What is Windows Vista?

(a) Processor (b) Output Device (c) Storage Device
(d) Input Device (e) Operating System (Ans : e)

22. Which of the following is not an operating system used in computer?

(a) Windows 95 (b) Windows 2000 (c) MS-DOS
(d) Windows 3.1 (e) Windows 98 (Ans : d)

23. “DTP” is a computer abbreviation usually means–

(a) Digital Transmission Protocol (b) Desktop Publishing (c) Document Type Processing
(d) Document Transfer Processing (e) Data Type Programming (Ans : b)

24. Which of the following is equivalent roughly to 1 billion bytes?

(a) One kilobyte (b) One Terabyte (c) One Gigabyte
(d) One Megabyte (e) One Megabit (Ans : c)

25. The ALU and Control unit, jointly is known as–

(a) RAM (b) CPU (c) PC (d) EPROM (e) ROM (Ans : b)

26. The….. port resembles a standard phone jack.

(a) Fire wire (b) modem (c) peripheral (d) serial (e) None of these (Ans : b)

27. The ALU performs….. operations.

(a) arithmetic (b) ASCII (c) algorithm-based (d) logarithm-based (e) None of above (Ans : a)

28. A group of related records in a database is called a(n)–

(a) object (b) memo (c) table (d) record (e) None of these (Ans : c)

29. What is the generation of computers which are built with microprocessors?
(a) third (b) fourth (e) first (d) second (e) prior to first (Ans : b)

30. The digital telecommunication term ISDN is an abbreviation for

(a) Internet Services Data Network (b) International Services Digital Network
(c) Integrated Services Digital Network (d) Interactive Standard Dynamic Networks
(e) Integrated Standard Digital Networks (Ans : c)
31. How to specify cell range from A10 to A 25 in MS Excel?
(a) (A10-A25) (b) (A10 to A25) (c) (A10 : A25) (d) (A10 . A25) (e) (A10 A25) (Ans : c)

32. If you change Windows 98 operating system to Windows XP, then it is known as–
(a) Update (b) Patch (c) Pull down (d) Push up (e) Upgrade (Ans : e)

33. ALU and control unit of most of the computers are combined and are embedded on a single .
(a) Monochip (b) Control unit (c) Microprocessor (d) ALU (e) Microfilm (Ans : c)

34. QWERTY is used with reference to–

(a) Printer (b) Monitor (c) Keyboard (d) Mouse (e) Joystick (Ans : c)

35. Where does most data go first with’ in a computer memory hierarchy?
(a) RAM (b) ROM (e) BIOS (d) CACHE (e) None of these (Ans : a)

36. A result of a computer virus can not lead to–

(a) Disk Crash (b) Mother Board Crash (c) Corruption of program
(d) Deletion of files (e) None of above (Ans : b)

37. Which of the following extensions suggest that the file is a backup copy–
(a) Bak (b) Bas (c) Com (d) Txt (e) None of these (Ans : a)

38. Which of the following storage media provides sequential access only?
(a) Floppy disk (b) Magnetic disk (c) Magnetic tape (d) Optical disk (e) None of above (Ans : c)

39. The………….. becomes different shapes depending on the task you are performing.
(a) Active tab (b) Insertion point (c) Mouse pointer (d) Ribbon (e) None of above (Ans : c)

40. A file extension is separated from the main file name with a(n)–
(a) question mark (b) exclamation mark (c) underscore (d) period (e) None of above (Ans : e)

F2

1. Any data or instruction entered into the memory of a computer is considered as–
(A) storage (B) output (C) input (D) information (E) None of these (Ans : A)

2. One of the methods for Market Monitoring is–

(A) to watch TV serials (B) to discuss with other sales persons
(C) to monitor media outlets (D) All of these (E) None of these (Ans : C)

3. Sources of Sales Leads are–

(A) Data Mining (B) Market Research (C) Media Outlets
(D) Promotional Programs (E) All of these (Ans : E)

4. Promotion in Marketing means–

(A) passing an examination (B) elevation from one grade to another
(C) selling the products through various means (D) selling the product in specific areas
(E) All of these (Ans : C)

5. The Target Group for Education Loans is–

(A) All colleges (B) all parents (C) research scholars
(D) meritorious students seeking higher education (E) all of these (Ans : D)

6. How many different documents can you have open at any one time ?
(A) Not more than three (B) Only one (C) As many as your computer memory will hold
(D) No more than your Taskbar can display (E) None of these (Ans : D)

7. A ‘Target Group’ means–

(A) a group of sellers (B) a group of buyers (C) a group of products
(D) a group of persons to whom sales should be focused (E) All of these (Ans : D)

8. Market Segmentation means–

(A) segmenting the salesmen (B) segmenting the employees
(C) segmenting the customers as per their needs
(D) segmenting the products (E) All of these (Ans : C)

9. Value-added services mean–

(A) Additional cost (B) Additional production (C) Additional staff
(D) Additional services (E) All of these (Ans : D)

10. Marketing channels mean–

(A) Delivery time (B) Delivery period (C) Sales outlets
(D) Purchase outlets (E) All of these (Ans : C)

11. Good selling skill calls for–

(A) Patience (B) Perseverance (C) Persuasion
(D) Pursuit (E) All of these (Ans : E)

12. To ‘‘close a call’’ means–

(A) To clinch the sales (B) To abandon the sales (C) To lose the business
(D) To annoy the customer (E) To exit from the sales team (Ans : A)
13. To make the number pad act as directional arrows, you press the ............ key.
(A) shift (B) arrow lock (C) num lock (D) caps lock (E) None of these (Ans : C)

14. You use a (n) ....... such as a keyboard or mouse, to input information.
(A) storage device (B) processing device (C) input device
(D) output device (E) None of these (Ans : C)

15. ............ allows voice conversations to travel over the Internet.

(A) Internet telephony (B) Instant messaging (C) E-mail
(D) E-commerce (E) None of these (Ans : A)

16. Which of the following is not true about computer files ?

(A) They are collections of data saved to a storage medium
(B) Every file has a file name
(C) A file extension is established by the user to indicate the file’s contents
(E) All files contain data (D) None of these (Ans : C)

17. To move to the beginning of a line of text, press the ............ key.
(A) pageup (B) a (C) home (D) enter (E) None of these (Ans : C)

18. The contents of ............ are lost when the computer turns off.
(A) storage (B) input (C) output (D) memory (E) None of these (Ans : D)

19. When you turn on the computer, the boot routine will perform this test–
(A) RAM test (B) disk drive test (C) memory test
(D) power-on self-test (E) None of these (Ans : B)
20. When you save to this, your data will remain intact even when the computer is turned off–
(A) RAM (B) motherboard (C) secondary storage device
(D) primary storage device (E) None of these (Ans : C)

21. Antivirus software is an example of–

(A) business software (B) an operating system (C) a security utility
(D) an office suite (E) None of these (Ans : C)

22. Marketing in banks is a necessity today, due to–

(A) Liberalisation (B) Nationalisation (C) Fashion (D) Urbanisation
(E) Marketing in banks is not necessary, as banking in India is more than 200 years old (Ans : A)

23. The main system board of a computer is called the–

(A) integrated circuit (B) motherboard (C) processor (D) microchip (E) None of these (Ans : B)

24. A(n) ............ backup contains a copy of every program, data, and system file on a computer.
(A) restoration (B) bootstrap (C) differential (D) full (E) None of these (Ans : D)

25. Target group means–

(A) all employees (B) short-listed group (C) all the marketing staff
(D) sales representatives (E) group of people likely to buy the identified product (Ans : E)

F3

1. A series of instructions that tells a computer what to do and how to do it is called a–

(A) program (B) command (C) user response
(D) processor (E) None of these (Ans : A)

2. Market Expansion means–

(A) hiring more staff (B) firing more staff (C) buying more products
(D) buying more companies (E) growth in sales through existing and new products (Ans : E)

3. Effective marketing helps in–

(A) developing new products (B) creating a competitive environment
(C) building demand for products (D) All of these (E) None of these (Ans : D)

4. Which part of the computer displays the work done?

(A) RAM (B) Printer (C) Monitor (D) ROM (E) None of these (Ans : C)

5. ‘Customisation’ means–
(A) Tailor-made products for each customer (B) Customers selling goods
(C) Tailor-made products for each staff (D) A selling process
(E) None of these (Ans : A)

6. A ‘Call’ in Marketing language means–

(A) Calling on a salesperson (B) Calling on a customer
(C) Making a phone-call (D) Telemarketing
(E) None of these (Ans : B)

7. Computers manipulate data in many ways, and this manipulation is called–

(A) upgrading (B) processing (C) batching (D) utilizing (E) None of these (Ans : B)

8. A Marketing Survey is required for–

(A) deciding marketing strategies (B) deciding Product strategies
(C) deciding pricing strategies (D) All of these
(E) None of these (Ans : D)

9. Market Plan is a–
(A) selling process (B) year-end budget (C) calendar
(D) business document for marketing strategies (E) All of these (Ans : D)

10. ‘‘ATM’’ stands for–

(A) Anywhere Marketing (B) Any Time Marketing (C) Any Time Money
(D) Automated Teller Machine (E) Automatic Timely Machine (Ans : D)

11. ‘‘USP’’ in Marketing means–

(A) Useful Sales Procedures (B) Useful Selling Propositions (C) Useful Sales Persons
(D) Used Sales Plans (E) Unique Selling Propositions (Ans : E)

12. ‘A Target Group’ means–

(A) a group of salesmen targeting the customers (B) likely buyers
(C) group of products (D) group of companies (E) all of these (Ans : B)

13. Which of the following can only have sequential access ?

(A) Disk (B) Tape (C) CD – ROM (D) DVD – ROM (E) None of these (Ans : B)

14. Sending an E-mail is similar to–

(A) writing a letter (B) drawing a picture (C) talking on the phone
(D) sending a package (E) None of these (Ans : A)

15. Items such as names and addresses are considered

(A) information (B) input (C) records
(D) data (E) None of these (Ans : D)

16. One who designs, writes, tests and maintains computer programs is called a
(A) User (B) Programmer (C) Designer
(D) Operator (E) None of these (Ans : B)

17. Ctrl shift and Alt are called ............ keys.

(A) modifier (B) function (C) alphanumeric (D) adjustment (E) None of these (Ans : E)

18. Which key is used in combination with another key to perform a specific task ?
(A) function (B) space bar (C) arrow (D) control (E) None of these (Ans : D)

19. Physical components that make up your computer are known as–
(A) Operating Systems (B) Software (C) Hardware
(D) Web Browsers (E) None of these (Ans : C)

20. Computers use the ............ number system to store data and perform calculations.
(A) binary (B) octal (C) decimal (D) hexadecimal (E) None of these (Ans : A)

21. The main directory of a disk is called the ............ directory.

(A) root (B) sub (C) folder (D) network (E) None of these (Ans : A)

22. Marketing is a–
(A) one day effort (B) team effort (C) one man effort
(D) All of these (E) None of these (Ans : B)
23. Service Marketing is the same as–
(A) Transaction Marketing (B) Relationship Marketing
(C) Internal Marketing (D) Outdoor Marketing (E) All of these (Ans : E)

24. Marketing is influenced by–

(A) product demand (B) public taste (C) buyer behaviour
(D) brand image (E) All of these (Ans : E)

F4

1. Which of the following refers to the fastest, biggest and most expensive computers?
(A) Personal Computers (B) Super Computers (C) Laptops
(D) Notebooks (E) None of these (Ans : B)

2. The role of a ......... generally is to determine a buyer's needs and match it to the correct hardware and software.
(A) Computer scientist (B) Computer sales representative (C) Computer consultant
(D) Corporate trainer (E) None of these (Ans : B)

3. Delivery Channel means–

(A) maternity wards (B) handing over the products to the buyers
(C) places where products are made available to the buyers
(D) All of these (E) None of these (Ans : C)

4. Which is the part of a computer that one can touch and feel?
(A) Hardware (B) Software (C) Programs
(D) Output (E) None of these (Ans : A)

5. Information kept about a file includes–

(A) print settings (B) deletion date (C) (A) and (B) Only
(D) size (E) None of these (Ans : E)

6. ............ provides process and memory management services that allow two or more tasks, jobs, or programs to run
simultaneously.
(A) Multitasking (B) Multithreading (C) Multiprocessing
(D) Multicomputing (E) None of these (Ans : A)

7. The ALU performs ............ operations.

(A) arithmetic (B) ASCII (C) algorithm–based
(D) logarithm-based (E) None of these (Ans : A)

8. A(n) ............ is software that helps a computer control itself to operate efficiently and keep track of data.
(A) application system (B) hardware system (C) software system
(D) operating system (E) None of these (Ans : D)

9. A ‘‘Prospect’’ means–
(A) Company’s Prospectus (B) Company’s Memorandum of Association
(C) A likely buyer (D) A likely seller (E) None of these (Ans : C)

10. Digital Marketing includes-(Find the incorrect answer.)–

(A) Web advertisement (B) E-mail canvassing (C) Blogs
(D) SMS campaigns (E) Mobile alerts (Ans : C)

11. ‘‘HNI’’ means–

(A) Highly Non-interested Individuals (B) Highly Needy Individuals
(C) High Networth Individuals (D) Highly Negative Individuals
(E) None of these (Ans : C)

12. Motivation means–

(A) keeping the salesmen happy (B) keeping the staff happy
(C) more enthusiasm (D) more team-work
(E) All of these (Ans : E)

13. The most advanced supply-distributor arrangements for ............ vertical marketing systems rely on distribution
programming.
(A) Corporate (B) Administered (C) Contractual
(D) Regulatory (E) Controlled (Ans : B)

14. Any paid form of non-personal presentation and promotion of ideas, goods or services by an indentified sponsor is :
(A) Public relations and publicity (B) Sales promotion (C) Interactive Marketing
(D) Advertising (E) Direct marketing (Ans : D)

15. Which of the following is not an Output Device?

(A) Plotter (B) Mouse (C) Scanner (D) Printer (E) Headphone (Ans : B & C)

16. Concentrated marketing is a strategy opted for–

(A) Market segmentation (B) Market Research (C) Marketing Mix
(D) Both B and C (E) All of these (Ans : A)

17. All the deleted files go to–

(A) Recycle Bin (B) Task Bar (C) Tool Bar (D) My computer (E) None of these (Ans : A)

18. Various applications and documents are represented on the Windows desktop by–
(A) Symbols (B) Labels (C) Graphs (D) Icons (E) None of these (Ans : D)

19. What is the permanent memory built into your computer called ?
(A) RAM (B) ROM (C) CPU (D) CD-ROM (E) None of these (Ans : B)

20. The pattern of printed lines on most products are called–

(A) prices (B) OCR (C) scanners (D) barcodes (E) None of these (Ans : D)

21. Most Web sites have a main page, the ............ which acts as a doorway to the rest of the Web site pages.
(A) search engine (B) homepage (C) browser (D) URL (E) None of these (Ans : B)

22. Which of the following system components is the brain of the computer?
(A) Circuit board (B) CPU (C) Memory (D) Network card (E) None of these (Ans : B)

23.A ............ shares hardware, software, and data among authorized users.
(A) network (B) protocol (C) hyperlink (D) transmitter (E) None of these (Ans : A)

24. Good marketing requires one of the following–

(A) proper planning (B) good team work (C) good communication skills
(D) knowledge of products (E) All of these (Ans : E)

25. The name of the computer’s brain is–

(A) monitor (B) hardware (C) CPU (D) byte (E) None of these (Ans : C)
 F5
1. Which part of the computer helps to store information?
(A) Disk drive (B) Keyboard (C) Monitor (D) Printer (E) None of these (Ans : A)

2. The process of a computer receiving information from a server on the Internet is known as–
(A) pulling (B) pushing (C) downloading (D) transferring (E) None of these (Ans : C)

3. The rectangular area of the screen that displays a program, data, and/or information is a–
(A) title bar (B) button (C) dialog box (D) window (E) None of these (Ans : D)

4. ............ is the process of carrying out commands.

(A) Fetching (B) Storing (C) Executing (D) Decoding (E) None of these (Ans : C)

5. Relationship Marketing means–

(A) selling to relatives (B) selling by relatives (C) after sales service
(D) cross-selling (E) All of these (Ans : C)

6. ‘Value – added services’ means–

(A) Better value at a premium (B) Costlier services
(C) Additional services (D) Better value at a discount
(E) At par services (Ans : C)

7. To ‘Close a Call’ means–

(A) To end the conversation (B) To put the phone down
(C) To close the doors (D) To clinch the sale
(E) To close the business (Ans : D)

8. A ............ is an additional set of commands that the computer displays after you make a selection from the main menu.
(A) dialog box (B) submenu (C) menu selection
(D) All of the above (E) None of these (Ans : A)

9. Direct Marketing means–

(A) face-to-face marketing (B) over-the-counter marketing (C) door-to-door marketing
(D) All of these (E) None of these (Ans : C)

10. A ‘‘Lead’’ means–

(A) a buyer (B) a seller (C) employee
(D) employer (E) None of these (Ans : A)

11. DSA means–

(A) District Sales Authority (B) Direct Selling Agent (C) Distributor and Sales Agents
(D) Distributor and State Agent (E) None of these (Ans : B)

12. A DSA’s main function is–

(A) to boost customer contacts (B) to boost emails (C) to boost telemarketing
(D) All of these (E) None of these (Ans : D)

13. An arrangement in which a supplier grants a dealer the right to sell products in exchange for some type of consideration is–
(A) Licensing (B) Retailing (C) Franchising
(D) Wholesaling (E) None of these (Ans : C)

14. Which distribution channel is represented by Producer/manufacturer > agent > wholesaler > retailer > consumer?
(A) Direct Selling (B) Indirect Selling (C) Dual Distribution
(D) Reverse Channel (E) None of these (Ans : B)

15. Business format franchising is an example of–

(A) Dual Distribution (B) Reverse Channel (C) Direct Selling
(D) Indirect Selling (E) None of these (Ans : A)

16. Breaking down large, homogeneous inventories into smaller lots for wholesalers and retailers is–
(A) Sorting out (B) Assorting (C) Accumulation
(D) Allocation (E) None of these (Ans : D)

17. What type of device is a computer printer ?

(A) Input (B) Output (C) Software (D) Storage (E) None of these (Ans : B)

18. The simultaneous processing of two or more programs by multiple processors is–
(A) multiprogramming (B) multitasking (C) time-sharing
(D) multiprocessing (E) None of these (Ans : D)

19. E-mail addresses separate the user name from the ISP using the ............ symbol.
(A) and (B) @ (C) % (D) V (E) None of these (Ans : B)

20. In MICR, U stands for–

(A) Code (B) Colour (C) Computer (D) Character (E) None of these (Ans : D)

21. The physical arrangement of elements on a page is referred to as a document’s–

(A) features (B) format (C) pagination (D) grid (E) None of these (Ans : C)

22. Generally, you access the Recycle Bin through an icon located–
(A) on the desktop (B) on the hard drive (C) on the shortcut menu
(D) in the Properties dialog box (E) None of these (Ans : A)

23. Another word for software is–

(A) input (B) output (C) program (D) system (E) None of these (Ans : C)

24. The taskbar is located–

(A) on the Start menu (B) at the bottom of the screen (C) on the Quick Launch toolbar
(D) at the top of the screen (E) None of these (Ans : B)

25. The basic goal of computer process is to convert data into–

(A) files (B) tables (C) information (D) graphs (E) None of these (Ans : C)

F6

1. A collection of related information sorted and dealt with as a unit is a–

(A) disk (B) data (C) file (D) floppy (E) None of these (Ans : C)

2. An error is also known as–

(A) bug (B) debug (C) cursor (D) icon (E) None of these (Ans : A)

3. A keyboard is this kind of device–

(A) black (B) input (C) output (D) word processing (E) None of these (Ans : B)

4. Marketing can be attractive if–

(A) salesmen are attractive (B) customers are attractive (C) more customers are attracted
(D) All of these (E) None of these (Ans : C)

5. A ............ converts all the statements in a program in a single batch and the resulting collection of instructions is placed in a
new file.
(A) converter (B) compiler (C) interpreter
(D) instruction (E) None of these (Ans : B)

6. One thousand bytes is a–

(A) kilobyte (B) megabyte (C) gigabyte (D) terabyte (E) None of these (Ans : A)

7. ‘Benchmark’ means–
(A) Benches for customers to sit (B) Benches for salesmen to sit
(C) Products displayed on a bench (D) Set standards
(E) All of the above (Ans : D)

8. A Call Centre is–

(A) a meeting place for DSAs (B) a training centre for DSAs
(C) a meeting place for customers (D) Data Centre
(E) a back office set-up where customer queries are answered (Ans : E)

9. Marketing is the combined study of–

(A) Buyer’s behaviour and Consumer tasks (B) Product demand and Product supply
(C) Brand building and Publicity (D) Sales force abilities and Customer responses
(E) All of these (Ans : E)

10. Effective Marketing helps in–

(A) Boosting the sales (B) Boosting the purchases
(C) Boosting the demand and supply (D) All of these
(E) None of these (Ans : D)

11. Market size means–

(A) Size of the sales teams (B) Size of the company (C) Scope for profit
(D) Scope for marketing (E) None of these (Ans : D)

12. Market share means–

(A) Share Market (B) Sensex (C) Market changes
(D) Market demands (E) Share of business among peers (Ans : E)

13. Dirstribution channels carry out the following functions except–

(A) Physical distribution (B) Fixing the price (C) Matching the offer
(D) Risk taking (E) None of these (Ans : B)

14. A direct marketing channel is also called as ............ level channel.

(A) First level (B) Second level (C) Third level
(D) Zero level (E) Fourth level (Ans : D)

15. Which of the following activities is a reverseflow channel of marketing?

(A) Raw materials movement (B) Product recycling
(C) Materials ordering (D) Finished goods storage
(E) Customer order placement (Ans : B)

16. Sales made through which of the following come under Direct Selling?
(A) One-on-one demonstrations (B) Personal contact arrangements
(C) Internet sales (D) Both A and B (E) All of these (Ans : E)

17. What is the USP of saving accounts ?

(A) High rate of Interest (B) Easy operation (C) Risky transactions
(D) Expensive transactions (E) Back office facility (Ans : B)

18. Target group means–

(A) all purchasers (B) all sales persons (C) targeted purchasers
(D) all consumers (E) delivery persons (Ans : A)

19. Buyer Resistance means–

(A) buyers fighting with the salesmen (B) reluctant salesmen (C) indifferent salesmen
(D) hesitant buyers (E) None of these (Ans : D)

20. Cross selling means–

(A) city to city sales (B) selling with cross face (C) selling with crossed finger
(D) selling products to existing customers (E) cold calling (Ans : D)

21. Which is not a basic function of a computer?

(A) Copy text (B) Accept input (C) Process data (D) Store data (E) None of these (Ans : A)

22. What type of computer could be found in a digital watch?

(A) Mainframe computer (B) Super computer (C) Embedded computer
(D) Notebook computer (E) None of these (Ans : D)

23. Which of the following is not true about computer files?

(A) They are collections of data saved to a storage medium
(B) Every file has a file name
(C) A file extension is established by the user to indicate the file’s contents
(D) Files usually contain data (E) None of these (Ans : C)

24. Where is data saved permanently?

(A) Memory (B) Storage (C) CPU (D) Printer (E) None of these (Ans : B)

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1. Which of the following groups consist of only output devices?

(A) Scanner, Printer, Monitor (B) Keyboard, Printer, Monitor (C) Mouse, Printer, Monitor
(D) Plotter, Printer, Monitor (E) None of these (Ans : D)

2. A(n) ............ contains commands that can be selected.

(A) Pointer (B) Menu (C) Icon (D) Button (E) None of these (Ans : B)

3. IT stands for–
(A) Information Technology (B) Integrated Technology (C) Intelligent Technology
(D) Interesting Technology (E) None of these (Ans : A)

4. Sending an e-mail is similar to–

(A) picturing an event (B) narrating a story (C) writing a letter
(D) creating a drawing (E) None of these (Ans : C)

5. An area of a computer mat temporarily holds data waiting to be processed is–

(A) CPU (B) Memory (C) Storage (D) File (E) None of these (Ans : B)
6. C, BASIC, COBOL, and Java are examples of ............ languages.
(A) low-level (B) computer (C) system programming
(D) high-level (E) None of these (Ans : D)

7. RAM can be thought of as the ............ for the computer’s processor.

(A) factory (B) operating room (C) waiting room
(D) planning room (E) None of these (Ans : C)

8. The instructions that tell a computer how to carry out the processing tasks are referred to as computer–
(A) programs (B) processors (C) input devices
(D) memory modules (E) None of these (Ans : A)

9. Data that is copied from an application is stored in the–

(A) Driver (B) Terminal (C) Prompt
(D) Clipboard (E) None of these (Ans : D)

10. Changing an existing document is called– the document.

(A) creating (B) deleting (C) editing
(D) adjusting (E) None of these (Ans : C)

11. In a spreadsheet program the ............ contains related worksheets and documents.
(A) workbook (B) column (C) cell
(D) formula (E) None of these (Ans : B)

12. Which of the following is not an input device ?

(A) Keyboard (B) Monitor (C) Joystick
(D) Microphone (E) None of these (Ans : B)

13. The target group for Home Loans are–

(A) individuals (B) salaried persons (C) businessmen
(D) professionals (E) All of these (Ans : E)

14. In terms of consumer demand and spending behaviour, marketers are most intersested in–
(A) Wealth (B) Consumer Credit (C) Disposable income
(D) Pretax income (E) High incomes (Ans : C)

15. Which among the following is not a function of marketing channel?

(A) Buying (B) Selling (C) Producing (D) Promoting (E) None of these (Ans : C)

16. Customization means–

(A) products for specific customers (B) good customer service (C) bad customer service
(D) after-sales service (E) None of these (Ans : A)

17. Full form of DSA is–

(A) Delivery Staff Agency (B) Direct Selling Agent (C) Direct Supplier Agent
(D) Distribution and Supply Agency (E) Driving Sales Ahead (Ans : B)

18. Digitial Marketing is similar to–

(A) online marketing (B) cold calling (C) web designing
(D) market fore-cast (E) outdoor marketing (Ans : A)

19. Target group for home loans is–

(A) existing creditors (B) persons having no house of their own
(C) persons having one or more than one house (D) builders (E) NRIs (Ans : B)

20. Which one of the following is not a target group for saving accounts?
(A) salaried persons (B) loss making companies (C) doctors
(D) government employees (E) insurance agents (Ans : B)

21. Input, output, and processing devices grouped together represent a(n)–
(A) mobile device (B) information processing cycle (C) circuit board
(D) computer system (E) None of these (Ans : D)

22. Peripheral devices such as printers and monitors are considered to be–
(A) hardware (B) software (C) data (D) information (E) None of these (Ans : A)

23. A ............ is a collection of information saved as a unit.

(A) folder (B) file (C) path (D) file extension (E) None of these (Ans : B)

24. The ............ is the box that houses the most important parts of a computer system.
(A) software (B) hardware (C) input device (D) system unit (E) None of these (Ans : D)

25. The output devices make it possible to–

(A) view or print data (B) store data (C) scan data
(D) input data (E) None of these (Ans : A)

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1. Which of the following taxes was levied on the buying/selling of various commodities on recognized exchanges in India? (It is
withdrawn now).
(A) Fringe Benefit Tax (B) Value Added Tax (C) Central Sales Tax
(D) Securities Transaction Tax (E) Commodity Transaction Tax (Ans : A)

2. Which of the following is NOT a banking related term ?

(A) Creditor (B) Outstanding amount (C) Benchmark Prime Lending Rate
(D) Explicit Guarantee (E) Centre Pass (Ans : E)

3. Ricky Ponting who was in news recently is a famous cricketer from–

(A) New Zealand (B) West Indies (C) Australia (D) England (E) None of these (Ans : C)

4. As we all know Govt. is committed to provide employment of 100 days to the rural people in India Which of the acts is
enacted for the same?
(A) Competition Act (B) Minimum Wages Act (C) National Rural Employment Guarantee Act
(D) Right to Information Act (E) None of these (Ans : C)

5. World famous tennis star Rafael Nadal is from which of the following countries ?
(A) USA (B) Spain (C) Germany (D) Italy (E) France (Ans : B)

6. Azlan Shah Cup is associated with the game of–

(A) Cricket (B) Hockey (C) Badminton (D) Table Tennis (E) Golf (Ans : B)

7. What is the full form of NFSM, an initiative of the National Development Council of India ?
(A) New Food Security Mechanism (B) National Food Security Management
(C) National Farmers’ Service Manch (D) New Fastest Space Missile
(E) None of these (Ans : E)

8. Financial year in banks is a period from –

(A) January to December (B) May to June (C) April to March
(D) January to April (E) None of these (Ans : C)

9. The navratna status was recently conferred upon.

(A) National Building Construction Corporation (B) Engineers India Limited
(C) Steel Authority of India Limited (D) Bharat Electronics Limited
(E) Both A and B (Ans : E)

10. Which of the following countries has the least Global Peace Index?
(A) Iraq (B) Libya (C) Syria (D) Kenya (E) Congo (Ans : C)

11. What percentage of total global oil reserves is held by the OPEC countries?
(A) 68 percent (B) 75 percent (C) 81 percent
(D) 86 percent (E) 90 percent (Ans : C)

12. Where will Nivea's first ever manufacturing plant in India come up?
(A) Sanand (B) Pune (C) Shimla (D) Dehradun (E) Kolkata (Ans : A)

13. Which of the following States will soon have its first Civil Airports?
(A) Jammu and Kashmir (B) Maharashtra (C) Assam
(D) Meghalaya (E) Sikkim (Ans : E)

14. Which of the following was/were the objective(s) of the Mission Chandrayaan 1 ?
(a) Preparing dimensional atlas of the lunarsurface
(b) Chemical Mapping of the entire lunarsurface
(c) Locating minerals in the soil of the moon
(A) Only (a) (B) Only (b) (C) Only (c) (D) All (a), (b) and (d) (E) None of these (Ans : D)

15. Which of the following rates is not controlled by the Reserve Bank of India?
(A) Cash Reserve Ratio (B) Statutory Liquidity Ratio (C) Cess
(D) Marginal Standing Facility (E) Repo Rate (Ans : C)

16. With which sports is Pullela Gopichand associated?

(A) Golf (B) Billiards (C) Tennis (D) Badminton (E) Squash (Ans : D)

17. What does DTL stand for in the field of banking ?

(A) Demand and Time Liabilities (B) Deposit Term Liabilities
(C) Demand Term Lender (D) Derivative and Term Liabilities
(E) Demat and Time Liabilities (Ans : A)

18. Real time settlement of fund transfer is known as–

(A) RTGS (B) NEFT (C) RECS (D) ECS (E) CCIL (Ans : A)

19. Which of the following is NOT a banking related term ?

(A) SME Finance (B) Overdraft (C) Drawing power
(D) Sanctioning Authority (E) Equinox (Ans : E)

20. Interest rate spreads indicate how efficiently banks–

(A) perform their intermediation role (B) provide value-added services to customers
(C) satisfy their customers (D) keep balance between the asset and liabilities of its balance sheet
(E) All of the above (Ans : E)

21. Former chairman of Tata Steel Rustomji Hormusji Mody, popularly known as Russi Mody passed away on May 16, 2014. In
which year did he receive the Padma Bhushan for his exemplary contribution to the industry ?
(A) 1991 (B) 1993 (C) 1989 (D) 1996 (E) 2000 (Ans : C)

22. ‘OSCAR’ Awards are given for the excellence in the field of –
(A) Journalism (B) Social Service (C) Films (D) Sports (E) None of these (Ans : C)

23. Recently the term 4G was very much in news and even a conference on it was organized in India. What is the letter ‘G’
denotes in 4G ?
(A) Grade (B) Group (C) Global (D) Guild (E) Generation (Ans : E)

24. Mr. Arun Jaitely a Union Minister in the Indian Cabinet recently signed an agreement with South Korea. This means the
agreement is for the Cooperation in the field of–
(A) Agriculture (B) Rural Development (C) Defence
(D) Steel and Iron (E) None of these (Ans : C)

25. As per the news published in various newspapers, the RBI has given its permission for cash withdrawal at “POS terminals”.
What is the full form of “POS” ?
(A) Permitted on Sale (B) Potential of Service (C) Point of Sale
(D) Permission of Sale (E) None of these (Ans : C)

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7. Cheraw, the bamboo dance, is of which Indian State ?

(A) Mizoram (B) Sikkim (C) Arunachal Pradesh
(D) Manipur (E) Assam (Ans : A)

11. Which Indian shooter won 3 medals in the ISSF World Cup held in Munich?
(A) Abhinav Bindra (B) Gagan Narang (C) Jitu Rai
(D) Samarjit Singh (E) Apoorva Lakhtokia (Ans : C)

12. Which of the following is the capital of Brazil?

(A) Brasilia (B) Sao Paulo (C) Rio de Janerio
(D) Curitiba (E) Recife (Ans : A)

13. Which of the following services is NOT provided by the post offices of India?
(A) Savings Bank Scheme (B) Retailing of Mutual Funds
(C) Sale of Stamp Papers (Judicial) (D) Issuance of Demand Drafts
(E) Life Insurance Cover (Ans : E)

14. Which of the following diseases is not covered under Integrated Disease Surveillance Project?
(A) Cholera (B) Tuberculosis (C) AIDS (D) Polio (E) Cancer (Ans : A)

15. Shushil Kumar who won a Gold Medal at an international event is a famous–
(A) Wrestling Champion (B) Golf Player (C) Table Tennis Player
(D) Weight Lifter (E) None of these (Ans : A)

16. Who amongst the following is the author of the book ‘‘The Name Sake”?
(A) Vikram Seth (B) V.S.Naipaul (C) Arun Bhagat
(D) Anita Desai (E) Jhumpa Lahiri (Ans : E)

17. Indian citizens generally make investments in many schemes. Which of the following is not the name of any such scheme in
which investment for the purpose of saving income tax can be made ?
(A) National Savings Certificate (B) White Papers (C) Mutual Funds
(D) Infrastructure Bonds (E) LIC policies (Ans : B)
18. Which of the following has written the book ‘Between the Lines’ ?
(A) V. S. Naipaul (B) Prem Bhatia (C) Kuldeep Nayyar
(D) C. Rangarajan (E) Saul Bellow (Ans : C)

19. Which of the following countries has decided to use the revenue collected from newly discovered oil field to make a Special
Sovereign Fund ?
(A) Iraq (B) Russia (C) Iran (D) Indonesia (E) Brazil (Ans : E)

20. Which of the following terms is used in banking and finance ?

(A) Abiotic (B) Demand Deposit (C) Fat scales (D) A diabetic (E) Cathode (Ans : B)

21. Which of the following cups/trophies is NOT related with the game of cricket?
(A) Deodhar Trophy (B) Irani Trophy (C) Subroto Cup
(D) Ranji Trophy (E) ICC Trophy (Ans : C)

22. Which of the following operations is conducted after a gap of every ten years?
(A) Economic survey (B) Estimates of Foreign Direct Investment (FDI) (C) Compilation of Human Development Report
(D) Census of Small Scale Enterprises (E) General Census (Ans : E)

23. A Bank’s fixed deposit is also referred to as a–

(A) Term Deposit (B) Savings Bank Deposit (C) Current Deposit
(D) Demand Deposit (E) Home Saving Deposit (Ans : D)

24. Which of the following is not a Credit rating agency of India ?

(A) CIBIL (B) ICRA Limited (C) Fitch (D) Onicra (E) Experian (Ans : C)

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3. Which of the following organisations is the regulator of stock exchanges in India?

(A) RBI (B) SIDBI (C) SEBI (D) NABARD (E) IBA (Ans : C)

4. Which of the following schemes is launched by the Govt. of India to provide banking services in 73,000 villages in India?
(A) ASHA (B) Swabhiman (C) Kutir Jyoti (D) RAY (E) Swavalamban (Ans : B)

5. Foreign Exchange Reserves in India are maintained and managed by–

(A) SEBI (B) RBI (C) IRDA (D) Planning Commission (E) Union Ministry of Commerce (Ans : B)

6. In the context of financial inclusion, what does USB refer to?

(A) Ultra Small Banking (B) Unfied Services Branch (C) Ultra Simplified Banking
(D) Union Saving Banking (E) Ultra Small Branch (Ans : E)

7. In the field of banking sector, what is the full form of ECS?

(A) E–Commerce Service (B) Entity component system (C) Embodied cognitive science
(D) Electronic Clearing Service (E) Extended Core Storage (Ans : C)

8. If a person had income from salary, pension and interest income, then which Income Tax Form will be filled by him?
(A) ITR-1 (B) ITR-2 (C) ITR-4 (D) ITR-8 (E) ITR-12 (Ans : A)

9. Who, among the following players, scored hat trick in the 2014 FIFA World Cup?
(A) Lionel Messi (B) Christiano Ronaldo (C) Thomas Mueller
(D) Miroslav Klose (E) James Rodriguez (Ans : C)

10. Which of the following regions in the Indian Ocean is affected by the EI Nino?
(A) Sri Lanka and New Zealand (B) India and Bangladesh (C) China and New Zealand
(D) Indonesia and Pakistan (E) Myanmar and Bangladesh (Ans : B)

11. Which of the following Indian artists has won the Oscar Award more than once?
(A) Aamir Khan (B) A. R. Rehman (C) Gulzar
(D) Sukhwinder Singh (E) Both B and C (Ans : B)

12. Which team is the winner of 2014 Senior National Women Football Championship?
(A) Nagaland (B) Goa (C) Delhi (D) Manipur (E) Karnataka (Ans : D)

13. Which of the following is the abbreviated name associated with food security ?
(A) ASHA (B) PDS (C) WTO (D) OPEC (E) NPA (Ans : B)

14. Who among the following was named the 2014 sexiest woman in the world by British magazine FHM in May 2014 ?
(A) Kate Hudson (B) Kendall Jenner (C) Jennifer Lawrence
(D) Lake Bell (E) None of these (Ans : C)

15. Who amongst the following is the Minister of Home Affairs in Union Cabinet of India at present?
(A) Shivraj Patil (B) Sushma Swaraj (C) Rajnatha Singh
(D) Sharad Pawar (E) None of these (Ans : C)

16. Dronacharya Award is given for excellence in–

(A) Literacy work (B) Social service (C) Coaching in Sports
(D) Journalism (E) None of these (Ans : C)

17. With which of the following is FMC related in financial parlance ?

(A) Commodity futures markets (B) Fiscal discipline (C) Food and Civil Supply
(D) Forest Management (E) Financial Consolidation (Ans : A)

18. Infrastructure bonds are issued by government or non-government institutions to fund projects related to–
(A) Transportation (B) Electricity generation (C) Public facilities
(D) Both B and C (E) All of the above (Ans : E)

19. Balance of payment transactions are made by–

(A) Individuals (B) Firms (C) Government bodies
(D) Both A and C (E) All of the above (Ans : C)

20. With which Indian Group did Malaysian Airlines ‘Air Asia’ recently join hands ?
(A) Spice Jet (B) Go Air (C) Tata Sons (D) Air India (E) Indigo (Ans : C)

21. As per Census 2011, which of the following Indian states has the lowest population density?
(A) Nagaland (B) Manipur (C) Arunachal Pradesh
(D) Himachal Pradesh (E) Meghalaya (Ans : D)

22. Which of the following is an economic term?

(A) Plaintiff (B) Bunker Blaster (C) Deflation (D) Lampoon (E) Zero Hour (Ans : C)

23. World Food Day is celebrated every year around the world on–
(A) 4th July (B) 16th October (C) 12th August
(D) 18th May (E) None of these (Ans : A)

24. The minimum age for becoming a member of the Rajya Sabha is–
(A) 28 years (B) 40 years (C) 30 years
(D) 35 years (E) 25 years (Ans : D)
25. Which of the following awards is given to sports persons in India ?
(A) Shantiswarup Bhatnagar Awards (B) Arjuna Award (C) Kalidas Samman
(D) Saraswati Samman (E) None of these (Ans : B)

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1. What does the letter ‘D’ denote in the term ‘SDR’? (as used in finance)
(A) Deposits (B) Data (C) Drawing (D) Debt (E) Dealers (Ans : C)

2. Which of the following awards is given to sports persons?

(A) Kalidas Samman (B) Saraswati Samman (C) Ashok Chakra
(D) Arjuna Award (E) Vyas Samman (Ans : A)

3. Who among the following is the President of France at present?

(A) Dimitry Medvedev (B) Nicolas Sarkozy (C) Rupert Murdoch
(D) Silvio Berlusconi (E) None of these (Ans : E)

4. Which of the following books is written by Kiran Desai?

(A) A Brush With Life (B) A Fortune Teller Told Me (C) Black Arrow
(D) Catch-22 (E) The Inheritance of Loss (Ans : E)

5. Major portion of share capital in the case of Regional Rural Banks in India is held by–
(A) Indian Banking Association (B) Central Government (C) Reserve Bank of India
(D) State Government (E) Sponsor Bank (Ans : B)

6. The SBI has signed an agreement with which of the following agencies to obtain a guarantee cover to its loans to Micro and
Small Enterprises ?
(A) Export Credit Guarantee Corporation (B) Credit Guarantee Trust
(C) Small Industrial Development Bank of India (D) Securities and Exchange Board of India
(E) None of these (Ans : B)

7. Which of the following is the short form of the name of the Indian space shuttle which puts various satellites into orbit ?
(A) RISAT (B) PSLV (C) ANUSAT (D) ISRO (E) INTESSAT (Ans : B)

8. ‘‘Astra’’, which was in news in recent past, is the name of a newly developed–
(A) Air-to-Air Missile (B) Battle Tank (C) Spy Rocket
(D) Submarine (E) Air-to-Surface Missile (Ans : A)

9. On which of the following dates is AIDS Day celebrated?

(A) 28 March (B) 2 June (C) 16 September
(D) 1 December (E) 5 January (Ans : D)

10. Which of the following correctly explains the role of Banking Ombudsman?
(A) To provide services to customer (B) To take care of monetary policy
(C) To take care of the banking sector as a whole (D) To look into and resolve customers complains related to banking services
(E) All of the above (Ans : D)

11. With which article of the Indian Constitution is Money Bill related?
(A) Article 109 (B) Article 110 (C) Article 111 (D) Article 112 (C) Article 113 (Ans : B)

12. Which online fashion store was recently taken over by Indian online megastore Flipkart?
(A) Olx.in (B) Yepme.in (C) Myntra.com (D) Jabong.com (E) Amazon.in (Ans : C)
13. India’s Space Rocket Launching Centre is in–
(A) Port Blair (B) Hassan (C) Tirupati (D) Kochi (D) Sri Harikota (Ans : E)

14. Besides USA India has signed Nuclear Agreement with which of the following countries and is named as “Cooperation
Agreement for .Peaceful uses of Nuclear Energy”?
(A) Italy (B) Germany (C) France (D) Canada (E) Australia (Ans : C)

15. ‘‘Merdeka Cup’’ is associated with the game of–

(A) Badminton (B) Football (C) Hockey (D) Golf (E) Tennis (Ans : B)

16. Which of the following banks has launched a new product “Defence Salary Package – Army” for the jawans of the defence
services in India?
(A) Bank of India (B) Punjab National Bank (C) Axis Bank
(D) State Bank of India (E) ICICI Bank (Ans : D)

17. Which of the following is an Intangible Asset ?

(A) Land (B) Building (C) Machinery (D) Patents (E) All of the above (Ans : D)

18. Which is the total number of languages on currency notes issued by the Reserve Bank of India ?
(A) 4 (B) 10 (C) 14 (D) 17 (E) 22 (Ans : D)

19. ‘BIS’ in the context of banking stands for–

(A) Bank for International Settlements (B) Bank of Indian Securities
(C) Bank for International Services (D) Bank for Intermediate Services
(E) Bank for Instant Services (Ans : A)

20. In the recent past, which of the following received business licence from the Reserve Bank of India to set up banks ?
(A) Tata Mutual Fund (B) IDFC Limited (C) Bandhan Financial Services Private Limited
(D) Kapurthala Enterprises Ltd. (E) Both B and C (Ans : E)

21. What is the term for banks’ lending to farmers for agriculture, micro and small enteprises, and other weaker sections wherein
banks are required to lend up to 40 percent of the loans?
(A) Para Banking (B) Sub Prime Lending (C) Retail lending
(D) Non-Priority Sector Lending (E) Priority Sector Lending (Ans : C)

22. Which of the following services relate to execution of trarsactions directly with consumers, rather than corporations or other
banks?
(A) Wholesale Banking Services (B) Industrial Banking Services (C) Investment Banking Services
(D) Corporate Banking Services (E) Retail Banking Services (Ans : D)

23. The Aadhaar-enabled payment system is banking-led model that facilitates banking facilities through banking
correspondents across banks. However, Aadhaar enabled basic types of banking transactions do not include–
(A) Aadhaar to Aadhaar funds transfer (B) Small Overdraft Facility
(C) Cash Withdrawal (D) Balance Enquiry (E) Cash Deposit (Ans : B)

24. Many times we read in financial newspapers about the performance of the “core sectors” in Economy. Which of the following
is NOT included in the core sector of the same ?
(A) Coal (B) Auto sector (C) Steel (D) Cement (E) Oil and Petroleum sector (Ans : B)

25. The National Commodity and Derivatives Exchange Limited (NCDEX) is located in which of the following cities ?
(A) Mumbai (B) Kolkata (C) Hyderabad (D) Jaipur (E) New Delhi (Ans : A)

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COMPUTER Q & A:

1. Which process checks to ensure the components of the computer are operating and connected properryl? – Booting
2. What is the combination of operating system and processor in a computer? – Specifications
3. What are the peripheral devices such as printers and monitors considered? – Hardware
4. What term used to define all input and output devices in a computer system? – hardware

5. An assembler is used to translate a program written in which language? – Assembly language

6. What is the copying computer program or software without permission of its author? – Software piracy
7. Word processing, spreadsheet and photo-editing are examples of which softwares? – application software
8. What is a small group of computers and peripherals linked together in a small geographic area? – LAN
9. What is a word in a web page that, when clicked, opens another document? – Hyperlink
10. Several computers linked to a server to share programs and storage space, what is this? – Network

11. Which device that connects to a network without the use of cables? – Wireless
12. What is the most important or powerful computer in a typical network? – Network server
13. In a relations database, tables are logically linked to each other by a which thing? – Key
14. What type of resource is most likely to be a shared common resource in a computer network? – Printers
15. Network components are connected to the same cable in the which topology? – Bus
16. Which folder retains copies of messages that you have started but are not yet ready to send? – Drafts
17. What is a popular way to learn about computers without ever going to a classroom? – E-learning
18. What makes it possible for shoppers to make purchases using their computers? – E-Commerce
19. Which are the programs such as Internet Explorer that serve as navigable windows into the Web? – Web browsers
20. What is composed of several computers connected together to share resources and data? – Internet
21. What does consist of one or more Web pages located on a Web server? – A web site
22. Mr. XYZ want to send an electronic message to a friend. He should use which type of application? – E-mail
23. To view information on the web, what must you must have? – Web browser
24. Which Coded entries are used to gain access to a computer system? – Passwords
25. Which devices are used to transmit data over telecommunications lines? – Modems
26. A Web site address is a unique name, what does that identifies? – A specific Website on the web
27. What is the vast network of computers that connects millions of people all over the world? – Internet
28. What does allow voice conversations to travel over the Internet? – Internet telephony
29. Which software program used to view Web pages? – browser
30. If you are going to a site you use often, instead of having to type in the address every time, what should you do? –
Bookmark it
31. Which Output is made up of pictures, sounds, and video? – Multimedia
32. By which name also called the web, contains billions of documents? – World Wide Web
33. Which software that allows users to surf the internet? – Browser
34. What is a set of rules that computer on a network use to communicate with each other? – Protocol
35. An email account includes a storage area, what is often called? – Mailbox
36. Which program is designed to destroy data on your computer which can travel to infect other computers? – Virus
37. What is the process of a computer receiving information from a server on the internet? – Downloading
38. What is the most common way to get a virus in your computers hard disk? – By opening e-mails
39. Most websites have a main page, which acts as a doorway to the rest of the website pages what is its name? – Home page
40. What is the Secret code that restricts entry in the same programs? – Password
41. which is a device that uses for data transmission through telecommunication line? – Modem
42. What does allow you to access objects and start programs? – Start menu
43. What is a small image that represents a program, an instruction, a file, or some other object? – Icon
44. What is an icon on the desktop that provides a user with immediate access to a program or file? – Shortcut
45. What is the portion that shows all the choices you can make while working in a window? – Menu bar
46. What contains commands that can be selected? – Menu
47. Generally, you access the recycle bin through an icon, where is this located? – On the desktop
48. When you install a new program on your computer, where is it typically added? – All programs menu
49. Something which has easily-understood instructions, what is said to be? – Analog data
50. What contains buttons and menus that provide quick access to commonly used commands? – Toolbar
51. What is the Screen that comes on when you turn on your computer that shows all the icons? – Desktop
52. Which types of application software today comes with an interface? – Graphical user interface
53. What of software contains lists of commands and option? – Menu bar
54. What is a small arrow or blinking symbol on desktop? – Cursor
55. What are lists of commands that appear on the screen? – Menus
56. What is the rectangular area of the screen that displays a program, data and / or information? – Window
57. What contains commands that can be selected? – Menu
58. Data that is copied from an application, where is stored? – In the clipboard
59. Windows 95, Windows 98, and Windows NT are known as what? – Operating systems
60. What is a blinking indicator that shows you where your next action will happen? – Cursor
61. What is a symbol on the screen that represents a disk, document or program that you can select? – Icon
62. What is to insert a copy of the clipboard contents, whatever was last cut or copied at the insertion point? – Paste
63. What is a graphical representation of an application? – Icon
64. Which menu type is also called a drop down menu? – Pull-down
65. What is the term used to describe the window that is currently being used? – Active Window
66. We can replace a font an all sides with another font using the which option? – Format, Replace Fonts
67. For opening and closing of a file in excel, you can use which bar? – Standard
68. For creating a document, you use which command at file menu? – New
69. Data (information) is stored in computers as what? – Files
70. What is to exit the program without leaving the application? – Cart away
71. What includes the file name and possibly a directory of folder? – File directory
72. Which type of file is created by word processing program? – Document file
73. What is to add or put into your document such as a picture or text use? – Insert
74. What is the main folder on a storage device called? – Root Directory
75. Items such as names and addresses are considered by which name? – Records
76. A telephone number, a birth date, and a customer name are all examples of which thing? – A database
77. What is the name a user assigns to a document called? – Filename
78. What is the main folder on a storage device called? – Root directory
79. Which elements of a word document can be displayed in colour? – All elements
80. Which Software you can use to create a budget? – Spreadsheet software

81. When you want to move some text from one page to a different page, what is the best method? – cut and past
82. What is in text that you want printed at the bottom of the page? – Footer
83. To find a saved document in the computer’s memory and bring it up on the screen to view, what? – Retrieve
84. What kind of software would you most likely use to keep track of a billing account? – Word processing
85. What is a default file extension for all Word documents? – DOC
86. What are the different styles of lettering in a word processing program? – Font
87. Editing document consists of reading through the document you’ve created, then what happens? – Correcting your errors
88. What is a collection of information saved as a unit? – File
89. Numbers and formulae entered in a cell, what are called? – Numeric entries
90. In which group do we work at the time of text formatting in Word? – Table, paragraph and indexes
91. A chart can be put as a part of the representation using which commonds? – Insert>Chart
92. In a spreadsheet program, which contains related worksheets and documents? – Workbook
93. To save an existing file with new name at new location, what should we should use? – Save as command
94. What is a unique name that you give to a file of information? – File name
95. What is a document means to make changes to its existing content? – Edit
96. Which application is commonly used to prepare a presentation/ slide show? – Power Point
97. What is a periodically adding, changing and deleting file records called? – Updating
98. What is a collection of related information sorted and dealt with as a unit? – File
99. A command that saves what you are working on into the hard drive,? – Save
100. What is a command to get a file you worked on from the memory where it was stored? – Open

Civics

1. How are legislative excesses of Parliament and State Assemblies checked? – Judicial review
2. Which functionary can be invited to give his opinion in the Parliament? – Attorney-General of India
3. Which is presided over by one who is not its member? – Rajya Sabha
4. In which House of the Parliament, the Presiding Officer is not a member of the House? – Rajya Sabha
5. Which State elect only one member of the Lok Sabha ? – Sikkim
6. The first mid- term elections for Lok Sabha were held in which year? – 1971
7. The elective strength of the Lok Sabha was increased by which amendment? – 31st Amendment
8. By whom are the Salaries of the Judges of the Supreme Court determined? – Parliament
9. Which Article of the Constitution permits the Supreme Court to review its own judgement or order? – Article 137
10. Who has the right to transfer any case anywhere in India? – Supreme Court

11. Who is the final authority to interpret the Constitution? – The Supreme Court
12. How many types of writs can be issued by the Supreme Court? – 5
13. What makes the Judiciary the guardian of the Constitution? – Judicial Review
14. Which Chief Justices of India acted as the President of India also? – Justice M. Hidayatullah
15. How many states in India have two houses, namely Legislative Assembly and Legislative council? – Eight
16. Ordinance of Governor has to be passed by the Assembly within how many months? – 6 weeks
17. Money Bill can be introduced in the State Legislature with the prior consent of which officer? – The Governor
18. Which office is held during the pleasure of the President of India? – The Governor of a State
19. Who was the first woman Chief Minister in independent India? – Sucheta Kripalani
20. Who remains in office as long as the President of India wishes? – The Governor
21. The ordinance issued by the Governor are subject to approval by which body? – State Legislature

22. Which States/ Union Territory has a Legislative Assembly consisting on only 30 members? – Puducherry
23. The total number of members of the Legislative Council can in no case be less than how many members? – 40
24. Which State can nominate two women members of the Legislative Assembly? – Jammu and Kashmir
25. What is the maximum number of members that the Legislative Assembly of a State in India can have? – 500
26. Which is the Upper Chamber of State Legislature in India? – Legislative Council
27. What is the period for the legislative Council to detain the ordinary bills? – 3 months
28. Who is authorised to transfer the judges of one High Court to another High Court? – The President
29. A High Court Judge addresses his letter of resignation to which officer? – The President
30. Which High Court has the largest number of Benches? – Guwahati High Court
31. Who was the first High/Supreme Court Judge, That voluntarily made public his assets,? – Justice K. Kannan
32. Which High Court has the Territorial Jurisdiction over Andaman and Nicobar Islands? – Calcutta
33. In Indian Constitution, Article 370 is related with which state? – Jammu and Kashmir State
34. Which State has a separate Constitution? – Jammu and Kashmir
35. To which State the Special Marriage Act, 1954 does not apply? – Jammu and Kashmir
36. Which Article of the Constitution of India accords special status to the state of Jammu and Kashmir? – 370
37. In India there is a single constitution for the union and the states with the exception of which state? – Jammu and Kashmir
38. Where was the first Municipal Corporation in India set up? – Madras
39. Provisions regarding Municipalities and Panchayats were made in the Indian Constitution in which year? – 1993
40. What does the Constitution (74th) Amendment Act, 1993 mentions? – The Municipalities
41. When was the Panchayati Raj System introduced in India? – 1959
42. A committee appointed in 1977 to review working of the Panchayati Raj was chaired bywhich man? – Ashok Mehta
43. Which Amendment of the Constitution provided constitutional status to Panchayati Raj institutions? – 73rd Amendment
44. The Panchayati Raj system was first started in India in the states of Rajasthan and which of the state? – Andhra Pradesh
45. The Constitutional status has been given to Panchayats under which Article? – 243
46. The Panchayati Raj institution at the block level is known by which name? – Panchayat Samiti
47. What is the middle unit in the three-tier Panchayati Raj System? – Panchayat Samiti
48. Which Indian State has no Panchayat Raj institution? – Nagaland
49. The entry Public Health and Sanitation is included in the Constitution of India in which list? – State List
50. Fiscal Responsibility and Budget Management Act was enacted in Indian in which year? – 2003
52. The Finance Commission is constituted under which Article of the Constitution of India? – 280
53. In which list does the Union Government enjoy exclusive powers? – Union List
54. Who is the Vice Chairman of Planing Commission of India? – Montek Singh Ahluwalia
55. In which list does the subject of Co-operative Societies fall? – State List
56. Who appoints the Union Public Service Commission? – President
57. Which of the following has the powers to create a new All-India Service? – Parliament
58. The Election Commission was converted into ‘Three Members Commission’ in which year? – 1990
59. Which country was the earliest to give women the right to vote? – New Zealand
60. NRI (Non-Resident Indian) Day is observed on which days? – 9th January
61. The Constitutional Amendment by which the age for voting has been revised from 21 years to 18 years? – 61st
62. How many recognised politial parties are there in India? – 6
63. The right to vote in India is given to all People on which basis? – Age
64. Which first Indian State that was created on a linguistic basis? – Andhra Pradesh
65. English is the official language of which one of the following Indian States? – Nagaland
66. While Hindi is the official language, Why has English been permitted for official use? – Indefinitely
67. Originally the constitution recognised how many languages? – 14
68. What is the scientific name of the National Fruit of India–Mango? – Manigifera Indica
69. What is the scientific name of the National Bird of India–Peacock? – Pavo Cristatus
70. What is the scientific name of the National Tree Banyan of India? – Ficus Benghalensis
71. The Government of India has decided to declare which river as National River? – Ganga
72. which Indian State came under President’s rule for maximum number of time? – Punjab
73. How many time did the President of India declare National Emergency so far? – Thrice
74. How many types of emergencies are envisaged by the Constitution? – 3
75. The Ninth Schedule to the Indian Constitution was added by which amendment? – First Amendment
76. The 42nd Amendment Act (1976) has incorporated into the Constitution of India a new chapter on which matter? –
Fundamental Duties
77. Which was the most controversial Amendment passed during the emergency? – 42nd
78. Sikkim was made an integral part of India under the which amendment? – 36th Amendment
79. What does the 73rd Amendment of the Indian Constitution deals? – Panchayati Raj
80. The method of Constitutional Amendment is provided in which article? – Article 368

81. Which Constitutional Amendment Acts was said to be a ‘Mini Constitution’? – 42nd
82. The minimum age of voting in India was lowered from 21st to 18 years by which Constitutional Amendment Act? – 61st
83. Which language has included in the constitution by the Ninety-second Amendment Act? – Dogri
84. Which theorie of Communism is not a doctrine of Karl Marx? – Theory of New Democracy
85. Which assumed sovereign power at midnight of August, 14/15, 1947 provisionally? – Interim Government
86. By whom was the basic parameters of India’s Foreign Policy were laid down? – Jawahar Lal Nehru
87. There is no provision in the Constitution for the impeachment of the which officer? – Vice-President
88. Why was Justice U.C. Banerjee Commission constituted? – To Probe 2002 Godhra incident
89. Who is the author of the book ‘A Foreign Policy of India’? – I.K. Gujral
90. What is the minimum legal age of marriage for girls in India? – 18 years
91. Under the Preventive Detention a person can be detained without trial for how many months? – Three months
92. What is the line demarcating the boundary between India and China in North Eastern Sector called? – Mek Mohan Line
93. Which political theory advocates the withering away of the State? – Marxism
94. In which year was Mandal Commission Report implemented? – 1990
95. In which General Election did the Congress Party lost majority in the Parliament for the first time? – 1977
96. Which is the most important element of the State? – Sovereignty
97. Which is the only State in India to have the Common Civil Code? – Goa
98. On whose vision was the term ‘democratic socialism’ described? – Jawahar Lal Nehru
99. which political theory advocates the ‘Dictatorship of Proletariat’? – Marxism
100. In which area does the state government not have control over its local bodies? – Citizens grievances