Urban Cooperative Banking Summit

URBAN
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ALL INDIA 3
COOPERATIVE
BANKING
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SUMMIT 2019
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“Beyond Conventional Banking:

Critical for Survival & Growth”
ARTICLE
Banking Beyond
Conventional Banking
Emerging Trends
PAGE NO - 20
ARTICLE
ARTICLE
Cyber Security Basics
Swift Warns Banks
For Primary Urban
On Cyber Heists As Hack
Co-operative Banks
Sophistication Grows PAGE NO - 26
PAGE NO - 48
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(L to R) Co-Founders : Ashish Srivastava, Gautam Navin, Anupam Gupta
Dear Readers, of National Level Umbrella Organiza-

tions of UCBs.
Greetings from B2B Infomedia!
We at B2B Infomedia would like to
FROM THE ORGANISER’S DESK
U
rban co-operative banks had thank The National Federation of Ur-
played a major role in the ban Cooperative Banks and Credit So-
area of financial Inclusion in cieties Ltd. (NAFCUB) for its support.
India. It had served the mass We would also like to thank The Guja-
that has been on the fringe of econom- rat Urban Co-operative Banks Federa-
ic development of the country. With tion, Pune Jilla Nagarik Sahakari Banks
its large number of branches it has Association, Nashik District Urban
penetrated every nook and corner of Cooperative Banks Association, Uttra-
the country. Urban co-operative banks khand Urban Cooperative Banks Fed-
have seen a huge growth in its portfolio eration, Rajasthan Urban Cooperative
over several decades. However, except Banks Federation, Telangana Urban
leading few, majorities of Urban Co- Cooperative Banks Federation, Karna-
operative banks need to shed their long taka Urban Cooperative Banks Federa-
legacy of exclusivity and hone up their tion, Uttar Bharat Urban Cooperative
edges to become competitive and ef- Banks Federation, and Federation of
ficient in their services. Manipur Urban Cooperative Banks &
Credit Societies for their overwhelm-
The 3rd All India Urban Co-operative ing support to our endeavor.
Banking Summit would provide a
platform to discuss and deliberate on We here would also like to thank all
various challenges and way forward participating Urban Co-operative
for urban co-operative banks and help Banks from all over India and indus-
them in taking an informed decision. try players like Vsoft, Perfios, SAP,
This summit which is into 3rd years of Infrasoft, Infosys, EPS, Indoinvesting
its existence has received overwhelm- and Equifax for being partners of this
ing response from all stakeholders of summit along with various IT compa-
co-operative banking each year. nies that are going to showcase their
products, solutions and services at this
The summit which is aptly designed summit through exhibition and pres-
with the current scenario in the co- entations.
operative banking sector will focus on
topics like Beyond Conventional Bank- We wish that this summit would turn
ing: Critical for Survival & Growth, out to be a very fruitful one for all par-
New Ways & Means for Retaining Old ticipants.
& Attracting New Customers, Cyber
Security & Resilience Framework for Thanking you,
Safe & Sound Banking and Banking
Regulation Act: Salient Features of Team B2B Infomedia
Insolvency and Bankruptcy Code 2016.
There is a special session on Prospects
CONTENTS
SOUVENIR
P.20 BANKING BEYOND CONVENTIONAL BANKING

EMERGING TRENDS
Digital-only Bank is the one that provides all its Banking
facili ties online and through APP Platform on Mobile, Tablets
and Internet.
P.26 Cyber Security Basics for Primary Urban

Co-Operative Banks
Banks have been implementing technology and technology
based products to drive the business and also to meet peer
»» P.18 level competition.
P.32 Perfios Software Solutions

Perfios Software Solutions (www.perfios.com) is the leading
Product-Technology company in the FinTech space enabling
Financial Institutions in real-time decisioning, analysis and
credit underwriting.
P.48 SWIFT warns banks on cyber heists as

hack sophistication grows
Cyber Law Solution Techno- Legal firm is founded and owned
by Adv. Jayashree Nangare. Overcoming obstacles & with her
grit and determination, she has succeeded in having niche
»» P.24 existence in the market.
P.52 AWARENESS AND EDUCATION IS KEY FOR

DIGITAL BANKING
Many of our customers are not able to do the digital
transactions due to lack of awareness or knowledge, than
we have to handhold, educate and guide the customers how
to use the digital channels in safe and secure environment.
»» P.30 P.58 DIGITAL BANKING: KEY FOR SUSTAINABILITY

AND SUCCESS
We are witnessing the drastic and dramatic changes the Digital
Banking has brought in. Some of the changes that we are
»» P.52 working with were not even imagined 15 years ago.
P.62 Helping ucb become technology leaders in

the Banking Industry
The key challenge is to ensure that as Urban Co-operative
Banks drive towards digitalization, the data needs to be cleanly
imported during the implementation process.
P.64 PARTNERS & EXHIBITORS PROFILE

Technical companies are important for the success of Digital
Banking.
NAFCUB
NATIONAL FEDERATION OF URBAN COOP. BANKS & CREDIT SOCIETIES LTD.
B-14, 3rd Floor, A- Block Shopping Complex, Naraina Vihar, Ring Road, New Delhi-110028,
Telephone : 91 – 11 – 25771170 , 25770108 Fax : 01 – 11 – 25779710
MESSAGE
I am extremely happy to note that NAFCUB and B2B have come together to organise a seminar for urban
cooperative banks on the subject “ Beyond Conventional Banking: Critical for Survival & Growth” in
Mumbai.
Banking sector across the world has never before seen such disruptive changes in the financial sector as is
being witnessed in the last, say, 3 to 5 years. These disruptive changes are driven by technology
communication that has simply turned the life of every individual on its head. Nothing is now as was before.
In this context, the ‘conventional’ banking system , of which urban cooperative banks are an integral part,
has been going along at a comfortable pace over the decades, seeing and absorbing slow and steady changes
in relative comfort zone.
Banking sector comprising of public sector banks, private sector banks,( old and new),cooperative banks and
others forming the conventional banks doing conventional banking have been virtually stormed by the new
fin-tech companies who have appeared in the scene and have rewritten many of the norms of banking
services. They popularly proclaim themselves as technology companies who ‘also do banking’.
Bigger commercial banks have now embarked upon looking seriously ‘beyond conventional banking. They
are large enough and have the financial resources to reinvent themselves in a manner they can survive the
disruption and grow.
For smaller cooperative banks it is a big challenge. In fact, it is an existentialist challenge which they can
face if only they come together and network themselves in a meaningful way. The visible challenges are of
adoption of ever changing technology, investing in cyber security measures, investing in manpower that is
equipped to cater to needs and aspirations of today’s youth, without whose participation and patronage, the
cooperative banks will become irrelevant and working further on their traditional strength of local feel and
focus on catering to those sections of society which are not able to access mainstream banks easily.
I am sure the seminar will focus on all these important issues.
H K PATIL
CHAIRMAN, EMERITUS
NAFCUB
6 B2B INFOMEDIA 3 RD ALL INDIA UCB SUMMIT 2019

NAFCUB
NATIONAL FEDERATION OF URBAN COOP. BANKS & CREDIT SOCIETIES LTD.
B-14, 3rd Floor, A- Block Shopping Complex, Naraina Vihar, Ring Road, New Delhi-110028,
Telephone : 91 – 11 – 25771170 , 25770108 Fax : 01 – 11 – 25779710
MESSAGE
The seminar would be doing a great service to the urban cooperative banking sector if it could bring home
to the participating bankers importance of the changes taking place are beyond the usual banking we all
are used to and also make them understand that this realisation is in fact most critical for survival and future
growth of the cooperative banks.
“Beyond Conventional Banking: Critical for Survival & Growth” is a theme that could not have been more
timely in the present day context for our sector, and I must applaud NAFCUB and B2B Infomedia for
choosing the subject.
Among all the segments of banking system in the Country, urban cooperative banking sector is in possession
of largest number of banking licences and that too of ‘universal banks ‘, which per se is far more valuable
that the licences given to operate narrow banks like ‘payment banks’ and ‘small finance banks’.
Therefore, it is all the more important that we face the fury of disruptive banking forces that are threatening
to sweep away the conventional banking into oblivion. Most of our banks are small and are at risk of being
too fragile to meaningfully face the future and its challenges.
We in NAFCUB have realised that large number of our urban banks need strong support and put forward a
proposal to RBI for the sector to promote its own umbrella organisation that will be able to steer them
through the disruptive changes that we are going through in the financial sector across the world. The
approval of RBI is expected to be conveyed soon and it will be a challenge to the sector to promote and put
in place a financially strong and professionally managed entity as its umbrella Organisation at the earliest.
I am sure that the deliberations in the seminar will throw up suggestions that will help the banks in
formulating policies and drawing up roadmaps that will help them to think beyond the conventional banking
they have been engaged in all along and to meet the challenges of newer and more tech savvy financial
institutions in coming days.
JYOTINDRA MEHTA
PRESIDENT
NAFCUB
3 RD ALL INDIA UCB SUMMIT 2019 B2B INFOMEDIA 7

Shri Geeni RamaMoorthy, Dt:03.06.2019
Honorary Chairman,
T.S. Coop Urban Banks Fedn.
Director: NAFCUB,
Member: TAFCUB-Telangana & Andhra Pradesh.
Mobile: +91 9885500567
Email:rmgeeni9@gmail.com
MESSAGE
I am delighted to know that B2B Infomedia, is conducting 3rd All India Urban Cooperative
Banking Summit 2019 in succession at Lalit Hotel, Mumbai on 8th June 2019 with a timely
theme “Beyond Conventional Banking.”. As I know, during the past 3 years, your esteemed
organization has been very successful in bringing together the whole cooperative banking
community of the country under one roof for sharing the knowledge in varied areas of bank-
ing operations which augurs well for improved performance. It is an untiring and commend-
able gesture by your organization.
It is also a matter of pleasure that B2B is also bringing out a Souvenir to mark the occasion.
We appreciate your unstinted spirit of commitment to the sector. Surely, the objective of the
Summit is commendable.
I wish the B2B all the best and the Summit a very Grand Success.
Yours sincerely,
G.RamaMoorthy.

MESSAGE

Organiser Host Partner
Presenting Partner Digital Partner
3rd
`
8th June Urban Cooperative Mumbai

Banking Summit
2019
Thank You
PARTNERS FOR JOINING US
Presenting Partner Digital Partner Gold Partner Silver Partners
Associate Partners NBFC Partner Exhibitors
Exhibitors
Exhibitors
Exhibitors State Federation Partners Support Partners Media Partner
PIONEER IN CYBER SECURITY

Uttar Bharat
Urban Co-operative Banks Federation, Lucknow
Uttarakhand Urban Co-operative
Banks Federation Ltd.
coop.b2binfomedia.com
BHAVANA BANK
THE BHAVANA RISHI COOPERATIVE URBAN BANK LTD
Head Office: 13-23-30/3, KRISHNAVENI NAGAR, BESIDE GHMC ZONAL OFFICE, SAROORNAGAR MANDAL, HYDERABAD – 035.
Ph No. 040 24150477, 040 – 24050476 CELL No.8008 1000 90.
BRANCHES:
L B NAGAR GADDIANNARAM RAMANTHAPUR GUDIMALKAPUR
80008100091 8008100092 8008100093 8008100094
BOARD OF DIRECTORS: INTEREST RATES ON Services Offered:

TERM DEPOSITS:
CHAIRMAN: Sri G.Rama Moorthy. 1. Core Banking Solutions (CBS) - (On line banking
31 Days to 90 Days 7.00% service).
VICE – CHAIRMEN : 91 Days to 180 days 7.25% 2. Rupay debit card available.
Sri P.Parameshwar. 181 Days to 1 Year 7.50% 3.Daily deposit scheme for small/medium business
Above 1 Year to below 2years 8.25% people for 180 days at 6% interest
Above 2 Years to below 3Years 8.50% 4. Janata Deposit Scheme for all individuals/ single
DIRECTORS: Sri G.Balaiah, Above 3 Years 9.00%
Sri M.Venkateswarlu, or jointly with other persons / small business
Sri Naraian A Lalwani, Smt.A.Sharada, persons and Firms for 12 months at 2.5% interest.
Up to 0.5% extra interest on Term deposits
Smt. M.Krishna Kumari, 5. Mortgage, Housing and other priority loans
to senior citizens.
Sri K.Satyanarayana, 6. IFSC.
Sri V.Madhava Rao, 7. RTGS & NEFT and IMPS facilities.
DICGC coverage on Deposits up to Rs. 1 8. e-commerce, Mobile Banking, POS Machines.
Sri M.Kistaiah. Lakh.
M.D / CEO: Sri A. Mohan Reddy.

Article
BANKING BEYOND
CONVENTIONAL BANKING
EMERGING TRENDS
A
Digital-only Bank is the one that provides all its
Banking facilities online and through APP Plat-
form on Mobile, Tablets and Internet. Digital
Banks have no need for Physical Branches and
their Services are provided using automated processes.
Customer support is provided through an app chat.
These Digital-only Banks are often called Neo Bank.
G. Madana Gopala Swamy

Managing Director & CEO
The Adarsh Cooperative
Urban Bank Ltd
The Users have greater access and Customers have the ability to
visibility over their finances ADVANTAGES instantly freeze and unfreeze
OF cards, instant PIN changes etc.,
24/7 in App Support

DIGITAL-ONLY
Overdraft facility
BANKING
Speedy Notifications Free cash withdrawals
Report on investments and

Direct Debits monthly spending
Lower fees / charges for Higher margin Credit

Customers Products for the Bank

How Safe are Digital Banks?
The Safety of Digital Banks can be considered in three ways – Access and Authentication and
Protection given by Regulatory Authorities.
Innovative Technologies are employed in in-app authentication rather than using traditional
PIN. Facial recognition, Voice Recognition, Finger Print scanning, Iris scanning are some of
the key factors. Some Traditional Banks have incorporated some of these elements into their
own apps so that the user experiences are improved. More and more Banks are taking a leaf
out of their Book and focus their attention on Customer needs.
OMNI Channel / OMNI

Digital
OMNI channel customers, who visit Branches
but also use Mobile or online Banking. As Infosys
puts it, “all Banking hastles tend to vanish with
the advent of Digital only Banks where consum-
ers can simply click and upload their documents
in the Bank’s soft locker. Open Bank account and
transact from their home”.

U.K.Experience
‘Revolut’ a Digital Bank founded in 2015 in
U.K. reported over two million customers in
July 2018 and a few months’s later it became
the first Bank to obtain a Banking License.
Other Digital-only Banks include
N26(German), China (N3), Monzo (U.K.),
Starling (U.K) etc.,
After Hongkong started giving virtual Bank
Licenses, ‘Songapores Financial Regulatory
Body’, the Monetary Authority of Singapore
(MAS) is reviewing the possibility of Digital-
only Banks with Non Bank parentage into
Singapore. Building Scale is a priority for
these neo Banks.
WHAT Traditional Banks have to Learn

Traditional Banks must act now if they want to
avoid losing customers. Challenges detected are:
Higher operating costs.

Higher fees or charges.
Issue of Interest rates offered on Savings.
Need Faster Product Launches.
Better User experiences.
Not providing Real time balances.
“Digital Banking
Leveraging Technology Vision Statement;
Traditional Banks still offer multiple decade old
Legacy systems like maintaining Core Systems,
Safe, Secure, Con-
but not much on non-traditional solutions re-
lated to Digital transformations. Partnering with
venient, Quick and
Fintechs would be beneficial for Banks.
Affordable”
We must learn how to focus on Customer needs.
Must carefully examine the strengths the Tradi-
tional Banks have over their new age Banks.
Whatever the path you choose, you should be

obsessed with ‘Customer Focus’ to lead the path.

Conclusion
T
hough the Cooperative Urban Banks, Ensure seamless coordination of all the
considering the technological devel- projects and identifying the bottlenecks in
opments taking place in the Banking order to meet deadlines.
Industry, are competing with Nation-
alized, Public Sector Banks and Private Sector Consider local preferences to personalize
Banks in our Country, in rendering quality products in order to meet consumer needs.
service to their customers in both Rural and
Urban areas in the areas of extending loans, Increase investment in data security to pre-
Priority Sector lending, RTGS / NEFT / IMPS vent data breaches and ensure a secure bank-
Facilities, NACH Products. but, keeping in ing experience for consumers.
view the expectations of the Customers, it
is imperative on the part of the Cooperative Build strong data analytics functionality to
Banks to switch over partly to Digital-only assist in delivering real-time capabilities that
Banking to stand in the competition from can be leveraged not only in product manu-
Nationalized and Public Sector Banks and facturing and pricing, but also in providing
Private Sector Banks. micros-segmented offers to consumers.
To achieve this object, Cooperative Banks Create new workforce with different skill
have to: sets that can take the entire responsibility
of designing the products to rolling out the
Create well-designed and standardized same. Employees’ KRA should be modified
Application Programming Interface (API), towards a more of consumer-centric design.
a technology protocol that allows diverse
software components to communicate and Ensure an innovative learning environment
develop an ecosystem to escalate the process and providing them with customized learning
of product manufacturing and distribution. and development framework to make them
digital-savvy.
Understand the behavior and pain points of
consumers. A survey could reveal the under- Inculcate the sense of ownership among the
lying security/privacy concerns consumers employees through various educational pro-
might have about signing in with their social grams and enable them to work in alignment
media accounts. with the organization’s digital strategy.
Create a startup-like working environment Accelerate the decision-making process

to generate new ideas, foster innovations and about the product development and avoid the
expedite the process. lengthy back and forth process that usually
happens between the departments.

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Article
Cyber Security
Basics for Primary
Urban Co-Operative Banks
T
he use of technology by banks has gained a lot of
momentum. Banks have been implementing tech-
nology and technology based products to drive the
business and also to meet peer level competition.
Recent statistics show that channels like ATMs, IMPS, UPI,
are favoured by the customers to meet their payment needs
across all the industry. Use of eCommerce and on-line portals
is also on the increase.
Due to the availability of low cost and high bandwidth based

networking and communication links, and to cater to the
changing environment, banks are resorting to the non-
Ravikiran Mankikar branch delivery channels especially Internet Banking, Mobile
Chief Information Officer
NKGSB Bank
Banking etc. to provide cost effective payment solutions to
the customers.
Banks are the custodians of money and therefore become

targets for divesting them of the money. Given the large use
of technology and network based products, the cyber space
has become the new playing ground. Consequently, the num-
ber, frequency and impact of cyber incidents / attacks have
increased manifold in the recent past, more so in the case of
the co-operative banks, that are perceived to be soft targets,
underlining the urgent need to put in place a robust cyber se-
curity/resilience framework at banks and to ensure adequate
cyber-security preparedness among banks on a continuous
basis thereby making it essential to enhance the resilience of
the banking system by improving the current defenses in ad-
dressing cyber risks.

Cyber security normally refers to a set of 1. Need for a Board approved Cyber-security
techniques and processes used to protect Policy
the networks, programs and data from at- UCBs are expected to immediately put in
tack, damage or unauthorized access that can place a cyber-security policy elucidating the
cause or have the propensity to cause damage strategy containing an appropriate approach
financial or otherwise to any entity. to combat cyber threats given the level of
The Reserve Bank of India has issued a cir- complexity of business and acceptable levels
cular to the Primary (Urban) Co-Operative of risk, duly approved by their Board.
Banks vide RBI/2018-19/63 DCBS.CO.PCB. A confirmatory email in this regard has to be
Cir.No.1/18.01.000/2018-19 dated October 19, communicated to Department of Co-opera-
2018 guiding the Co- Operative Banks to have tive Bank Supervision, Central Office, C-9, 1st
the basic level of cyber security to protect Floor, BKC, Mumbai – 400051
their interest. However, any UCB, depending
on its own financial capability, risk assessment 2. Cyber Security Policy to be distinct from
and risk appetite, complexity and ability to the broader IT policy / IS Security Policy of
implement and maintain robust Information a bank
Technology (IT)/ Information Security (IS) As In order to address the need for the en-
systems, nature of digital products offered, tire bank to contribute to a cyber-safe envi-
etc. are free to adopt advanced cyber security ronment, the Cyber Security Policy should
norms as decided by their Boards for their be distinct and separate from the broader
Banks. IT policy / IS Security policy so that it can
highlight the risks from cyber threats and the
Some of the critical areas that the Banks need measures to address / mitigate these risks.
to adhere to in compliance to the RBI Circu-
lar RBI/2018-19/63 DCBS. 3. Cyber Security Policy to ensure IT archi-
tecture should be conducive to security
CO.PCB.Cir.No.1/18.01.000/2018-19 dated The IT architecture should be designed in
October 19, 2018 are being reproduced for such a manner that it takes care of facilitat-
reference : ing the security measures to be in place at all
times that are reviewed periodically.

The review should encompass:
Identify weak/vulnerable areas in IT sys-

tems and processes.
Allow restricted access to networks, data-
bases and applications wherever permitted,
through well-defined processes and approvals
including rationale for permitting such access
Assess the cost of impact in case of breach-
es/failures in these areas and
Put in place suitable Cyber Security System
to address them
Specify and document clearly the responsi-
bility for each of above steps.
A proper record is expected to be maintained

of the entire process to enable supervisory
assessment whenever required.
4. Cyber Security Policy to include Cyber

Crisis Management Plan
A Cyber Crisis Management Plan (CCMP)
should be evolved and should be a part of
the overall Board approved security strategy.
Considering the fact that the cyber-risks are vishing frauds
different from many other risks, the tradi- drive-by downloads
tional BCP/DR arrangements may not be ad- browser gateway fraud
equate and hence needs to be revisited keep- ghost administrator exploits
ing in view the nuances of the cyber-risk. identity frauds
memory update frauds
CCMP should cover the following four as- password related frauds, etc.
pects:
5. Cyber-security awareness among stake-
Detection holders / Top Management / Board
Response Managing cyber risk requires the commit-
Recovery ment of the entire organization to create a
Containment. cyber- safe environment. This will require
a high level of awareness among staff at all
Banks need to take effective measures to pre- levels. Social Engineering is one of the most
vent cyber-attacks and to promptly detect any common methods used by the attackers to
cyber-intrusions so as to respond / recover / get information on the soft targets. Aware-
contain the fall out. Banks are expected to be ness and education is one of the pointers in
well prepared to face emerging cyber-threats reducing the risks from such threats. The Top
such as ‘zero-day’ attacks, remote access Management and Board should also have a
threats, and targeted attacks. fair degree of awareness of the fine nuances
of the threats and appropriate familiarisation
Among other things, the banks should take may be organized.
necessary preventive and corrective measures
in addressing various types of cyber threats 6. Cyber Security Policy to Ensure Protec-
including, but not limited to tion of customer information
Banks, as owners and custodians of such data,
denial of service should take appropriate steps in preserving
distributed denial of services (DDoS) the Confidentiality, Integrity and Availability
ransomware/cryptoware of the same, irrespective of whether the data
destructive malware is stored/in transit within themselves or with
business email frauds including spam customers or with the third party vendors;
email phishing the confidentiality of such custodial infor-
spearphishing mation should not be compromised at any
whaling situation and to this end, suitable systems and

processes across the data/information lifecycle
need to be put in place by banks.
7. Sharing of information on cyber-security inci-

dents with RBI
Banks need to report all unusual cybersecurity
incidents (whether they were successful or were
attempts which did not fructify) to the Reserve To summarise, custom-
Bank of India, Department of Co- operative Bank
Supervision, Central Office, C-9, 1st Floor, BKC, ers repose their trust
Mumbai – 400051.
in the Banks by keeping
The Basic Controls as per the Baseline Cyber Se-
curity and Resilience Requirements should cover:
their hard earned mon-
ey. Banks in turn have to
Inventory Management of Business
IT Assets act As custodians of this
Preventing execution of unauthorised
software trust, need to protect
Environmental Controls
Network Management and Security
the money and in this
Secure Configuration
Patch/Vulnerability & Anti Virus
context need to put in
Management place the security and
User Access Control / Management
Secure mail and messaging systems controls as required.
Removable Media
User / Employee/ Management
Awareness
Customer Education and Awareness
Backup and Restoration
Vendor/Outsourcing Risk Management

Profile
(Left to Right): Debashish Chakraborty, Co-founder & CTO; Ramgopal Subramani, COO; Aditya Prasad, Chief
Evangelist; V R Govindarajan, Co-founder & CEO and Sabyasachi Goswami, Chief Business Officer
Perfios
Software Solutions
Realtime Decisioning & Analysis
P
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leading Product-Technology company in the FinTech
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resulting in increased customer Our GSTN solution helps Banks & Financial
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in-depth analysis of data in real-time The FCU checks the authenticity of a bank
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provides some tangible benefits by : which can help the lender in assessing the
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GROWN TO
egory of solutions, we have been recognized by SERVE 200+
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FIs WHICH
A sample list of such recognition is provided
below: INCLUDE
“Best Strategy Team of the Year” in IT Sector at
ALMOST ALL
Strategy Leadership Summit & Awards, 2019
by UBS Forums
THE LARGE
“Strategy Leader of the Year”, Mr. Sabyasachi BANKS,
Goswami, Chief Business Officer - Strategy
Leadership Summit & Awards, 2019 by UBS PROGRESSIVE
Forums
Award for “Best Fintech” – Value Added Ser NBFCs,
vice in March 2018 – Business Today
The Economic Times “Promising Entrepre
FINTECHS,
neurs of the Year 2018” –
Mr. V. R. Govindarajan, Co-Founder & CEO
INSURANCE
Technoviti Award for “Innovation in BFSI in COMPANIES,
Feb 2018” – Banking Frontiers
“Best Innovation in Digital Lending Award” at ALTERNATE
eLets BFSI cloud & security summit in Feb
2018 LENDING
The Economic Times “BFSI Innovation Tribe
Award 2018”, in the Tech category
AGENCIES,
Leadership Award for “Innovation and
Technology 2018” at the Leadership Summit
AMCs, ETC.”
by Morpheus
ET NOW “Star of the Industry” Award for
Innovative Use of Data Technology
“Company of the Year 2017” – CIO Review
ET NOW “Star of the Industry” Award for
Leadership in IT ( Banking )
“50 Most Promising Start-ups of 2017” – CIO
OutlookAPAC

Shri Subhas Gupta, CE, NAFCUB formally Welcoming
the participant as the Host Partner of the Summit
Shri Subhash Mohite, President, Pune District

Urban Cooperative Banks Association delivering his
Inaugural Speech
Shri Sakethu Ramarao Muddu, Chief Product
Officer, VSoft Technologies Pvt. Ltd. delivering his
Inaugural Speech
Shri Sabyasachi Goswami, Chief Business Officer,

Perfios Software Solutions Pvt. Ltd. delivering his Inaugu-
ral Speech
Experience the con
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Chief Guest of the Summit Shri Jyotindra Mehta,
President, NAFCUB delivering his Inaugural
Address
Inaugural Panel releasing the Souvenir of 3rd All

India Urban Co-operative Banking Summit
August Inaugural Panel of the Summit

Participants from Urban Co-operative Banks
interacting with the exhibitors
Shri Vivek Khanna, Senior Manager, VSoft Tech-

nologies Pvt Ltd giving his presentation
Shri Mrigen Desai, Director - Key Accounts, Perfi-

os Software Solutions Pvt. Ltd. making presenta-
tion
Shri Harshad Kirloskar, Head of Business
Consulting group – APAC, Infosys Finacle doing
Technical Presentation
Panel Discussion in the progress
Panel of Cyber Security in the Progress

Ashish Srivastava, Co-founder, B2B Infomedia hand-
ing over token of appreciation of Adv. Jayshree Nagre,
Moderator of the panel on Cyber Security
Anupam Gupta, Co-founder, B2B Infomedia handing

token of appreciation to Shri Kushal Rastogi, Founder &
CEO, Knight FinTech
Gautam Navin, Co-founder, B2B Infomedia handing

token of appreciation to Shri Pushpinder Singh,
Head – Digital Payments, EPS
Shri Subhas Gupta, CE, NAFCUB formally Welcoming
the participant as the Host Partner of the Summit
Shri Subhash Mohite, President, Pune District

Urban Cooperative Banks Association delivering
his Inaugural Speech
Shri Sakethu Ramarao Muddu, Chief Product
Officer, VSoft Technologies Pvt. Ltd. delivering his
Inaugural Speech
Shri Sabyasachi Goswami, Chief Business Officer,

Perfios Software Solutions Pvt. Ltd. delivering his
Inaugural Speech
Article
SWIFT warns banks

on cyber heists
as hack sophistication grows
C
ADV. JAYASHREE NANGARE
Founder yber Law Solution Techno- Legal firm is founded
Cyber Law Solution and owned by Adv. Jayashree Nangare. Overcoming
obstacles & with her grit and determination, she has
succeeded in having niche existence in the market.
She provides Expert Legal opinion, Consultation & Litigation
as well as Legal Compliance solutions as per IT Act 2000 &
ISO 27001-2013 and having years of experience in handling
biggest cyber frauds of the country.
She has successfully defended & won Cybercrime related

cases of various esteemed organization, Banks and Client’s
in Court thus saving organizations, Banks & Clients from
Heavy financial loss, Defamation, Identity Theft and more.
Apart from Legal Consultation we also conduct Awareness
programs on various Cyber Security and also consultation for
Cyber related issues.

Bank fraud is a criminal act that occurs when cern for regulators, such as the Reserve Bank
a person uses illegal means to receive money of India (RBI). RBI, the regulator of banks in
or assets from a bank or other financial insti- India, defines fraud as “A deliberate act of
tution. Bank fraud is distinguished from bank omission or commission by any person, car-
robbery by the fact that the perpetrator keeps ried out in the course of a banking transac-
the crime secret, in the hope that no one tion or in the books of accounts maintained
notices until he has gotten away. The term manually or under computer system in
bank fraud also refers to attempts by a person banks, resulting into wrongful gain to any
to obtain money from a bank’s depositors by person for a temporary period or otherwise,
falsely pretending to be a bank or financial with or without any monetary loss to the
institution. bank”.
In recent years, instances of financial fraud India’s banking sector, like others around the
have regularly been reported in India. globe, is in the midst of a digital overhaul.
Although banking frauds in India have often Businesses are largely behind the push, with
been treated as cost of doing business, post government initiatives promoting a digital
liberalization the frequency, complexity and economy and innovators targeting corporate
cost of banking frauds have increased mani- payments and finance in addition to their
fold resulting in a very serious cause of con- consumer-focused endeavors.

(CERT-In), 62,189 cyber security incidents
It may be noted that the RBI had conveyed a were reported in just the first five months of
confidential message to all banks, asking them 2015-16.
to fix the gaps in the SWIFT system, which
was the tool misused for conducting the Rs In the last three years, public sector banks
13,600 crore scam. The SWIFT (Society for (PSBs) in India have lost a huge amount, on
Worldwide Interbank Financial Telecom- account of various banking frauds. With vari-
munications system) is a messaging network ous measures initiated by the RBI, numbers
used by financial instituitions to “securely of banking fraud cases have declined, but
transmit” information related to payment ap- amount of money lost has increased in these
proval. years. Prima facie, an initial investigation in
these cases has revealed involvement of not
The RBI has again sent showcause letters to only mid- level employees, but also of the
several banks for not fixing the issues related senior most management as was reflected in
to the SWIFT systems, reported ET. Now the the case of one of the Reputed Indian Bank.
RBI, after discovering that many banks are yet
to “fully implement” the measures, has asked This raises serious concern over the effective-
such financial institutions and banks to ex- ness of corporate governance at the highest
plain the cause of the delay. echelons of these banks. In addition, there
has been a rising trend of non-performing
assets (NPAs), especially for the PSBs, thereby
severely impacting their profitability. Several
causes have been attributed to risky NPAs,
including global and domestic slowdown,
but there is some evidence of a relationship
between frauds and NPAs as well.
Under attack and Security Check
Three Public sector Banks SWIFT SYSTEM

were hacked recently to create fake trade
documents and its global financial messaging
service banks use to move millions of dollars
and documents every day. In line of this few
week before several Computers of Govern-
ment have been used for running financial
institution which were taken over by hackers.
Though this unauthorised access were rec-

Figure 1: Group wise summary of bank fraud ognised by bank but NO MONETARY LOSS
cases have been reported as yet. As per the forensic
audit conducted by Bengaluru payment and
security specialist Public and private bank
India has witnessed a massive surge in cyber- worst hit which in result 26 lakhs cards on
crime incidents in the last ten years - from VISA and Master Card platform may be re-
just 23 in 2004 to 72,000 in 2014-15 . As placed and 6 lakhs cards on RuPay platforms
per the government’s cyber security arm, to be re-issued.
computer emergency response team-India

Digital is the Future.We walk with it
We are fortunate that we visualised, well in time, that only the technology will drive the businesses
and the digital working can take us into the future. We started adopting technology and embarked
with computerisation well ahead of other cooperative banks and went on acquiring modern technology
to stay relevant and in competition. This approach kept us in company of most modern
technology. We are now providing a number of services that are purely based on technology.
We are committed to keep this pace of adoption and to hold our position in the
competition in future also. We realise that Future is digital and we must walk into the future
with modern technology at our command.
Sadanand Dixit Subhash Nade Adv. Subhash Mohite

General Manager Vice Chairman Chairman
Directors
Vijaykant Kothari CA Janardan Ranadive Babanrao Bhegade Shridhar Gaikwad
Bipinkumar Shah Dr. Ramesh Sonawane Subhash Gandhi Dilip Dagade

Sanjay Gugale Ambar Chinchwade Milind Wani Ramesh Wagh
Sunil Khater (Adopted)
Pune Peoples' Co-op Bank Ltd.Pune

(Multi State Bank)
{dœmgmMm hmV, AZ² ‘mobmMr gmW
Head Office: 606, Sadashiv Peth, Laxmi Road, Pune 411030

Tel: 020-24452353 / 24452843 Fax: 24456085
Web: www.punepeoplesbank.com
Email: punepeoplesbank@rediffmail.com
Interview
AWARENESS AND
EDUCATION IS KEY FOR
DIGITAL BANKING
Many of our customers

are not able to do the
digital transactions due to lack of
awareness or knowledge, then we Bhaskar Rao
Assistant General Manager
have to handhold, educate and Vasai Vikas Sahakari Bank
guide the customers how to use the

digital channels in safe and secure
environment” B2B Infomedia in
discussion with Bhaskar Rao, Asst.
GM - IT, Vasai Vikas Sahakari Bank

Q1. GIVES US SOME STATISTICS ON PoS Terminals (with tie-up)
YOUR BANK AND WHERE DOES IT Payment Gateway for Online Fees
STAND IN THE AREA URBAN CO-OPERA- Collection for Schools and Colleges –
TIVE BANKS. Digitization of educational Institutes.
Bharat Bill Payment System (BBPS)
The Vasai Vikas Sahakari Bank has been one Aadhar Payment / DBTL / NACH /
of the most tech-savvy bank in the mid-range Mandate Management
co-operative Banks. To consolidate and inte- Document Management System (DMS)
grate all the I.T. related departments under Anti Money Laundering
one umbrella, the bank is having an I.T. Dept. Intranet Portal (Bank’s Internal Portal)
with 48 people sitting capacity and consoli- Email Solutions
dated all the I.T. related departments under Call Logging System
one umbrella, which eased lot-of communi- Insurance Portal …. and many more
cation gap, easy to roll-out new products and
services. The departments like (a) Clearing, Q2. DIGITAL BANKING HAS CHANGED
(b) RTGS/NEFT, (c) Card Management, (d) LOT IN THE WORLD OF BANKING.
Digital Payment Systems (e) Networking and WHAT ALL NEW YOU FORESEE IN THIS
Security, (f) System and Support, (g) Cheque AREA IN FUTURE?
Book printing, etc. are in place.
Digitization has totally changed the gamut
Technically the bank has become very sound of the entire payment system and diverted
and implemented many things like : lot of traffic from branches / ATMs to Digital
Payment. Since Demonetization the Digital
Bank is having its own state-of-the Transactions have grown many fold. I feel in
art Data Centre with latest technology future more and more devices will be con-
at Vasai nected and more and more payment will be
Core Banking Solution done through Mobile rather than internet
Centralized Processing Cell banking. The future is banking on the Move,
Mobile Banking, according to me. The IMPS and particularly
IMPS Branch Banking UPI has been a revolution in the payment
Unified Payment Interface (UPI) system where the customer with the help of
CKYC any bank App transfer fund from one bank to
RTGS / NEFT another bank.
RuPay Debit Cards
eCommerce Payment System Q3. SECURITY IS CRITICAL TO THE

SUCCESS. HOW YOUR BANK IS HAN- In co-operative Banks, we not only have to
DLING IT? give all the e-channels or digital payment
systems, but also have to give personalized
We have spent lot of money on the safety service, many of our customers are not able
and security, with best of the firewalls, but to do the digital transactions due to lack of
putting only best of the firewall is not enough, awareness or knowledge, then we have to
but best policies and best rules are more handhold, educate and guide the custom-
important. We have also restricted the inter- ers how to use the digital channels in safe and
net usages in the branches. Relaying fil- secure environment.
tered internet from the Data Centre allowing
only required sites / portals to be opened. All Q6. ONLINE BANKING IS ONE OF THE
other sites and portals including social media, VERY IMPORTANT ASPECTS OF TODAY’S
youtube etc. has been blocked and if any site BANKING. HOW YOUR BANK IS CATER-
needs to be opened than proper approval has ING TO IT?
to be taken from the Head of the Dept., Anti-
Spam, Antivirus, etc. are enabled and regular We are one of the few banks in the mid-range
Reconciliation of our payment systems. banks who are offering all type of e-Channels
like NFS, eCommerce, POS, EMV, Mobile
Q4. WHAT ARE FUTURE THREATS AS Banking, Branch-based IMPS, UPI, BBPS
PER YOUR ANTICIPATIONS? alongwith RTGS/NEFT. Except internet
banking we offer all type of payment system.
Since more and more devices are being con- We also offer payment facility to schools and
nected to the network the banks are more colleges using third party gateway to enable
vulnerable, after the attack on some of the them to digitize their payment system.
Co-operative Banks, now more and more
banks are exposed for the attacks. Presently Q7. RBI HAS THROWN OPPORTUNITY
the hackers are moving from big banks to FOR UCBS TO BECOME SMALL FINANCE
small banks, because they feel that these BANK. WHAT IS YOUR VIEW ON THIS?
banks are less secured and have less man-
power to protect the infrastructures. The cus- According to me every urban bank cannot be
tomers are using more digital payments i.e. a Small Finance Bank because in the co-oper-
the wallets, mobile banking and UPI trans- ative sector one branch bank to 300 branch
actions, POS, eCommerce to remain in the bank. It could be helpful for the big co-oper-
Banking Industry. Every small and big banks ative banks, but for the small and medium
are trying to give all the services online and in range bank there won’t be much difference.
process these banks are becoming more vul-
nerable. SIM Swap, Remote Access, Messages Q8. WHERE DO YOU SEE YOUR BANK IN
(SMS), SPAMs, Ransomware etc. some of the COMING 5 YEARS?
threats where co-operative banks must work.
Technical advanced, safe, secured, digital
Q4. HOW YOUR BANK IS MANAGING enabled, techno-savy bank.
CUSTOMER BANKING REQUIREMENTS
ON A DAILY BASIS?

A bank you can trust upon
The Citizens Urban Co-op. Bank Ltd.

JALANDHAR
Core BankingSolutions
No Pre-closure charges
on Loan Accounts
RTGS/NEFT facilities
available
Direct Tax Deposit

facilities
Safe Deposit Lockers

available
Deposit Insurance Facility Distribution of Life &

Under DICGC Scheme Gen. Ins. Products
Financial Position as on 31.03.2019 (Rs. in lakh)

Share Capital Rs. 1660.63 Loans & Advances Rs. 40286.21
Own Funds Rs. 7286.84 Total Business Rs. 118237.27
Deposits Rs 77951.06 Profit (2018-19 ) Rs. 990.65
W hen our customers succeed

e succeed
Har Pal Aap Ke Saath
Interview
DIGITAL BANKING: KEY

FOR SUSTAINABILITY
AND SUCCESS
We are witnessing the drastic
and dramatic changes the
Digital Banking has brought in. Some
of the changes that we are working
with were not even imagined 15 years
Subhash Mohite
ago. The future changes will come like Chairman
Pune District Urban Cooperative
Banks Association
a cyclone and shall not allow time for
small banks to comprehend it”. Adv.
Subhas Mohite, Chairman, Pune
District Urban Cooperative Banks
Association in conversation with B2B
Infomedia”

Q1. GIVE US SOME STATISTICS ON we are likely to witness a negative growth
YOUR BANK AND WHERE DOES IT rate. Even today, though restricted, the cash
STAND IN THE AREA OF URBAN transactions are in good percentage. Once
COOPERATIVE BANKS ? the digital payment system penetrates right
to the bottom level the ATMs will occupy
Pune Peoples’ Cooperative Bank Ltd., Pune their place in the history.
is a mid sized Urban Cooperative Bank Since every aspect of the banking is pro-
with Multistate status. It operates from gramme driven and package driven, avail-
Maharashtra and Karnataka States. This is a able on your mobile, perhaps there will no
Pune based Bank and major network of the need for physical bank branches. You may
Branches is in and around Pune. Bank was have an account with a particular bank,
established for providing financial assis- but will not know where the Bank office
tance to the small and medium traders, is located. We are experiencing that man
small businessmen and it has still kept its power is being replaced by machines in the
focus on these sectors. Banking. Jobs in the banking have vanished
upto 95% before they are created. In future
As at the close of 31st March 2019, the total the banking jobs will be negligible.
business of the Bank, i.e.loans and deposits,
stood at around Rs.1800 crore, to be precise Since everything will be driven by technol-
at Rs.1772 crore. Of this the deposits are to ogy, those who lag behind may not stay in
the tune of Rs.1100 crore, while advances competition. It is feared that a number of
at around Rs.700 crore. The paid up share banks will lose their identity. Artificial intel-
capital is Rs.21.75 crore and the Reserves are ligence is a greatest of the threats to the
at Rs.108 crore. Banking sector. Some of the Banks have
initiated AI into their working. Small banks
Bank has maintained good percentage of will have to prepare themselves or welcome
low cost deposits at more than 26 and a CD their own extinct.
Ratio at 60%. Gross NPAs are 7.37% while the
Net NPAs are just 2.27%. It would be worth Exact future of the Banking sector cannot
noting here that Bank has not sold any of be precisely predicted. Technology will
its assets to ARCs and the entire efforts of surely disrupt the working and nobody is in
recovery have been made by our staff only. a position as to visualise the shape of future
Bank has gained higher momentum in this banking.
respect and without going to ARCs, Bank
expects to bring the Gross NPAs below 5% Q3. SECURITY IS CRITICAL TO THE
before the close of current financial year. SUCCESS. HOW YOUR BANK IS HAN-
Bank has earned Gross Profit of Rs.12.68 DLING IT?
crore as on 31st March 2019. CRAR has
been maintained at much higher than the All the dimensions of businesses have
minimum stipulated. Last year it was 13.72%. changed and no business can take the situ-
This year also it is likely to be computed ation for granted. Since a number of busi-
to more than 14%. (Once the Audit is com- nesses are getting concentrated in a few
pleted the exact figure would be known) hands, the small and medium sized busi-
nesses are passing through quite a critical
Q2. DIGITAL BANKING HAS CHANGED phase. While financing these units a care
LOT IN THE WORLD OF BANKING. needs to be taken that in case of the failure
WHAT ALL NEW YOU FORESEE IN of the business, the security is the only
THIS AREA IN FUTURE? hope for bringing the lent money back. We
have been ensuring that the security is ade-
We are witnessing the drastic and dra- quate, sealable and shall not erode its value
matic changes the Digital Banking has with passage of time. At times this brands
brought in. Some of the changes that we us as a conservative banker, but the present
are working with were not even imagined situatation of uncertainty in business sector
15 years ago. The future changes will come makes us more cautious.
like a cyclone and shall not allow time for
small banks to comprehend it. When ATMs We monitor the account and monitor the
were introduced in India, it was a novelty. security also. When the syndromes are
Now the ATMs have stopped growing and seen, we do not wait to act and hence the

security comes to our rescue.
Q4. WHAT ARE FUTURE THREATS AS PER

YOUR ANTICIPATION?
There are some future threats, especially to the

cooperative banking sector. The small banks
will not be in a position to acquire most modern
technology, Artificial Intelligence etc. and shall be
pushed back from the competition. Technology
provides a number of advantages. It reduces
the cost of operations, reduces spending on
man power, makes a number of services avail-
able to the customers at a cheaper price tag. As
Cooperative sector is finding it much difficult to
procure Housing Loan proposals, since the rate
of interest of the technologically advanced banks
is much less. Credit card business helps boost the
profitability of the bigger banks, which makes providing to them. However, it is a bitter fact
them organically stronger. Urban Cooperative that we lag in providing modern facilities to the
Banks are deprived on this count. youth. We are trying to ensure that we rank at par
with the private banks in providing services of
Future threat would be to fight for existence. online banking etc.
Urban Banks will have to find out some alterna-
tives so that the business will go on and profit Q7. RBI HAS THROWN OPPORTUNITY FOR
will be earned. Some non traditional, out of way UCBS TO BECOME SMALL FINANCE BANK.
schemes will have to be devised by these banks. WHAT IS YOUR VIEW ON THIS?
Q5.HOW YOUR BANK IS MANAGING CUS- Wiping out the existing identity and getting a
TOMER BANKING REQUIREMENTS ON A new identity will not serve any better purpose,
DAILY BASIS? I feel. Instead of changing the dynamics of the
structure, the UCBs should be provided assis-
Since there is a close communication with the tance so that these banks will flourish. There is
Branch official and the customer the routine always going to be a class, may be small, who will
requirements of the customers are taken care be connected to the Urban Cooperative Banks.
without much trouble. The credit limit is mon- Since these banks have a different motive, differ-
itored on daily basis and in case of exigen- ent class to serve, a different approach has to be
cies the Branch takes up the matter with Head there for these Banks. There is no level playing
Office, from where the problem of the customer field for these Banks. If a different, non committal
is solved. The systems that are in place are ade- approach is taken there could lot that would be
quate enough to take care of the customers’ daily done for these banks.
requirements.
Q7. WHERE DO YOU SEE YOUR BANK IN
A strong team of staff with a smiling face and COMING 5 YEARS?
a positive attitude is an asset of the Bank. This
makes a great difference in customer service. In next five years we hope to double the business.
This is just possible, since we have technologically
Q6. ONLINE BANKING IS ONE OF THE equipped to march in the competition. We shall
VERY IMPORTANT ASPECTS OF TODAY’S have Zero net NPAs and Gross NPAs not more
BANKING. HOW YOUR BANK IS CATERING than 2% within next five years. Our Reserves will
TO IT? also double during the next five years, making
us organically stronger to taken any unforseen
Frankly speaking, we are finding it difficult to change in the finacial sector. We shall acquire AI
match the expectations of the customers on this during the coming future so that we shall be in a
count. We have advanced technology, but we are position to compete with dynamic banks as far as
not entitled to provide certain important ser- pricing of the product is concerned.
vices like Internet Banking, Credit Card etc.
Fortunately, we have a class of customers which
finds it okay with whatever services that we are

Interview
Helping ucb become

technology leaders
in the Banking
Industry
The key challenge is to
ensure that as Urban
Co-operative Banks drive towards Murthy Veeraghanta
CEO
VSoft Technologies Pvt.Ltd
digitalization, the data needs
to be cleanly imported during
the implementation process.
Murthy Veeraghanta , CEO, VSoft
Technologies Pvt.Ltd in conversa-
tion with B2B Infomedia”

Q1. HOW URBAN CO-OPERATIVE BANKS YOU SEE THE CHALLENGES ARE?
ADOPTING TECHNOLOGIES AND WHAT
ARE THE CHALLENGES? The key challenge is to ensure that as Urban
Co-operative Banks drive towards digitaliza-
Urban Co-operatives are aggressively working tion, the data needs to be cleanly imported
to deliver top-tier digital solutions to enable during the implementation process.
their customer base to have access to their VSoft’s implementation process makes that
services anytime, anywhere. Additionally, as a critical focus because it is important that
the drive towards the digital era progresses, it is done correctly during the first phase of
Urban Co-operatives are taking on next-gen- digitalization.
eration platforms that service their need to
retain electronic copies of their data. Q5. THERE ARE MANY SMALL URBAN
CO-OPERATIVE BANKS THAT CAN’T
Q2. WHAT ARE VSOFTS OFFERING FOR AFFORD EXPENSIVE SOLUTIONS. DOES
URBAN CO-OPERATIVE BANKS? VSOFT HAS ANY SOLUTION FOR SUCH
BANKS?
VSoft offers all technology solutions that an
Urban Co-operative Banks would need from VSoft’s Wings and Arya are designed to be
Payments Processing to Digital Banking and a affordable to operate in a hosted model.
Core Banking System (CBS). Through VSoft’s Data Center that will house
all the data affordably, Urban Co-operatives
Q3. WHAT ARE NEW AND INNOVA- can grow at a rate that they are comfortable
TIVE OFFERING BY VSOFT FOR URBAN with using VSoft.
CO-OPERATIVE BANKS?
Q6. HOW STRONG IS VSOFT PARTNER
VSoft’s Arya Digital Banking and Wings CBS ECOSYSTEM?
are new and innovative to streamline bank’s
operations as well as greatly improve the cus- VSoft is a proud partner to a number of
tomer experience and access. With features Urban Co-operatives that look to VSoft to
like chatbot and AI, VSoft is helping Urban deliver the technology they need in a timely
Co-operatives become technology leaders in and cost-effective fashion. Through this focus
the Banking Industry. on partnership and delivery, VSoft is eager to
extend their market position in a collabora-
Q4. CBS IS STILL NOT IMPLEMENTED tive fashion to all third parties.
IN MANY URBAN BANKS. WHERE DO

Partner’s Profile
VSoft is a leading provider of banking and payment solutions to financial

institutions of all sizes worldwide. Founded in 1996 in Atlanta, Georgia,
VSoft has enjoyed significant growth over the years. Our keys to success
have been our outstanding associates located in the U.S. and in India, who
have developed, sold, and supported our innovative solutions. We are also
privileged to have customers ranging from co-operative banks to large global
financial institutions who have participated in our growth by providing
valuable guidance on their needs and strategic direction. At VSoft, we
believe that listening carefully to our customers and striving to exceed their
expectations are vital to our continued success.
VSoft Technologies Pvt. Ltd.

DSR Inspire, Plot No: 21, Sector-1, HUDA
www.vsoft.co.in Techno Enclave, Madhapur, Hyderabad -
500081, Telangana, India
PERFIOS is a leading Product-Technology company in the BFSI space

enabling Financial Institutions in Real-Time Decisions, Analysis and Credit
Under-writing. We serve 200+ FIs and have a customer base of more than
50 million people.
PERFIOS Software Solutions

#33, Patalamma temple street,
www.perfios.com
Basavanagudi, Bangalore 560 004

Partner’s Profile
Finacle is the industry-leading digital banking solution suite from

EdgeVerve Systems, a wholly owned product subsidiary of Infosys. Finacle
helps traditional and emerging financial institutions drive truly digital
transformation to achieve frictionless customer experiences, larger ecosystem
play, insights–driven interactions and ubiquitous automation. Today, banks in
over 100 countries rely on Finacle to service more than a billion consumers
and 1.3 billion accounts.
Finacle solutions address the core banking, omnichannel banking, payments,

treasury, origination, liquidity management, Islamic banking, wealth
management, analytics, artificial intelligence, and blockchain requirements
of financial institutions to drive business excellence. An assessment of the top
1250 banks in the world reveals that institutions powered by the Finacle Core
Banking solution, on average, enjoy 7.2% points lower costs-to-income ratio
Infosys Finacle
Plot No. 47, Sy. No. 10, Electronics City, Hosur
www.finacle.com Road, Electronics City Phase 1, Electronic
City, Bengaluru, Karnataka 560100
SAP ERP is an enterprise resource planning software developed by the German

company SAP SE. SAP ERP incorporates the key business functions of an
organization. The SAP® Business One application offers an affordable way to
manage your entire business – from accounting and financials, purchasing,
inventory, sales and customer relationships, and project management, to
operations and human resources. SAP Business One helps you to streamline
processes, gain a greater insight into your business, so that you can act fast and
make decisions based on real time information, to help you drive profitable
growth.SAP Business One, version for SAP HANA, has the functionality to
help you transform your business into a real-time enterprise. You can take
advantage of high-speed analysis of all your business information to get the
answers you need right away. From analyzing product categories to resource
planning for batch manufacturing, business transactions are available for
analysis the second they complete, and you can deliver relevant data into SAP
Business One screens using pervasive analytics.
SAP India Pvt. Ltd.

5th Floor, C-59, G-Block, PLATINA
www.sap.com/india Building, BKC, Bandra East,
Mumbai, Maharashtra 400051

Partner’s Profile
EPS is India’s leading indigenous payment transaction processing company.

Since its inception EPS has serviced almost all the leading Public Sector
Banks. In the last 7 years EPS has established a leadership position as an ATM
transaction processor. Besides ATM transaction processing, EPS also provides
solutions across the entire value chain of digital payments processing.
The solutions include Payment Switching, Unified Merchant Management
Solution, Enterprise Fraud Risk Management Services, Enterprise
Reconciliation Services, Payment Hub and AI-enabled Conversational
Banking.
Along with a wide array of footprints in India, EPS has expanded to the APAC
region in 2017 forming a wholly owned subsidiary of Electronic Payments and
Services (India) known as Electronic Payment Australia PTY Ltd.
Electronic Payment and Services Pvt. Ltd.
Supreme Business Park, A Wing 302/302,

www.electronicpay.in
Powai, Mumbai, Maharashtra 400076
Knight Fintech is a innovative treasury management SaaS platform that helps

banks and corporate in running their treasury efficiently, thereby directly
improving their bottom line of the entities. Operated by Knight Fintech
Research Pvt Ltd, the team has a successful track record of serving its clients
across different geographies like India, Singapore, Dubai and US. Currently,
in India it empowers treasury of over 13 banks, providing treasury solutions
like SLR & Non-SLR Investments, Bond Market Analytics, and Asset Liability
Management, Portfolio and Risk management etc. India operations are
concentrated in Maharashtra, Gujarat and Karnataka. The company is backed
by prestigious venture capitalist firms and is on a high growth trajectory, with
over 50 banks in the sales pipeline.
Knight FinTech Research Pvt. Ltd.

Unit 515, Techniplex-II, Off S.V. Road,
www.knightfintech.com Goregaon(W), Mumbai - 400 062

Partner’s Profile
Canon India Pvt. Ltd., a 100% subsidiary of Canon Singapore Pvt. Ltd., is a
world leader in imaging technologies. Set up in 1997, Canon markets over 200
comprehensive range of sophisticated contemporary digital imaging product
and solutions in India. The company today has offices and warehouses in
14 cities across India and employs over 1000 people. Canon has over 500
primary channel partners, 14 National Retail Chain partners, and over 6000
secondary retail points. Canon India till date has opened over 250 retailer
stores accredited as “Image Square” across 100+ cities in the country. Canon
India’s service reach extends to over 582 towns covering 17,978 PIN codes
across India - which comprises of 270 Camera collection points, 16 Camera
repair centers, 235 Printer repair centres, 187 Copier, Scanner and Large
Format Printer Sales & Service dealers. (Data as of February 13, 2019).
In sync with its corporate tagline- ‘Delighting You Always’, reinforced

by World class technology, Canon offers an extended product portfolio,
including copier MFDs, Managed Document Services, Fax-Machines,
Printers, Document and Cheque Scanners, All-in-ones, Digital Cameras,
DSLR’s, Cinematic Imaging Products, Camcorders, Cable ID Printers and
Card printers catering to the multiple market segments of consumer, SME,
B2B, Commercial, Government & PSUs. In 2018, the imaging leader recorded
double-digit growth.
Canon India Pvt. Ltd.
Building No. 5, Tower B, 7th Floor, DLF

www.canon.co.in Epitome, DLF Phase-3, Gurgaon - 122002
InfrasoftTech is a leading FinTech digital solutions provider for the banking

and financial sector. With our global presence and partner network, we
are serving over 500 global enterprises across 50 countries. Visit www.
infrasofttech.com to see how we help financial enterprises through their
digital journey with our advanced banking solutions suite, such as Core
Banking Solutions, Omnichannel Banking, Digital Payments, Compliance
Solution, DevOps, Automatized Testing Services and much more.
Our AI-based Omnichannel and Open Banking platform Kiya.ai, uses

cognitive computing, Machine Learning and other advanced analytics to
create a deeper insight into customer behaviour. We support financial firms
with our Finairo Core Banking Solution and OMNIEnterprise RegTech
Solutions to provide a Digital Banking experience, enhance compliance &
fraud management, and provide a multi-channel platform for the customers.
Infrasoft Technologies Ltd.
Infrasoft Technologies Limited, Unit No

www.infrasofttech.com 86 & 87, 1st Floor, SDF III, SEEPZ SEZ,
Andheri (East), Mumbai - 400 096, India.

Partner’s Profile
Equifax is a global information solutions company. Headquartered in

Atlanta, Ga., Equifax operates or has investments in 24 countries in North
America, Central and South America, Europe and the Asia Pacific region.
With a global legacy of over 117 years in the credit industry, in 2010, Equifax
established a presence in India market and was licensed by RBI to operate as
a Credit Information Company. In 2014, Equifax further grew its footprint
in India through acquisition of an analytics firm. Equifax Analytics Pvt. Ltd
is Equifax’s fully owned analytics entity in India, which delivers unparalleled
customized solutions that enrich both the performance of businesses and the
lives of consumers.
Equifax Credit Information Services Pvt. Ltd.
Unit No. 931, 3rd floor, Building no.

www.equifax.in 9, Solitaire Corporate Park, Andheri
Ghatkopar Link Road, Andheri East,
Mumbai – 400093, Maharashtra
Home Credit India Finance Pvt. Ltd. is a leading Non-Banking Financial

Company (NBFC) in consumer finance lending. The company is committed
to drive credit penetration and financial inclusion by offering large financial
solutions that are simple, transparent and accessible to all. With largest
penetration in sub Rs.10,000 category, Home Credit India has an employee
base of over 15,000 and has been consistently expanding operations since its
entry in 2011, with its operations spread over 179 cities across 20 States in India.
The company has a strong network of around 29,000 points-of-sale (PoS) and
is growing with a customer base of around 9 million customers, driven by Pan-
India expansion across major markets, a range of diversified and innovative
products backed by superior customer experience. Home Credit India has been
recognized by Aon Hewitt as a Regional AON Best Employer 2017 for employer
excellence.
Home Credit India Finance Pvt. Ltd.

Home Credit India Finance Pvt. Ltd, 3rd
www.homecredit.co.in Floor, Infinity Tower C, DLF Phase-2,
Gurgaon-122002 (Haryana) India

Exhibitor’s Profile
Hitachi Payment Services is a wholly owned subsidiary of Hitachi, Ltd. It is

a leading payment solutions provider that empowers financial institutions,
merchant / e-commerce aggregators as well as fintech companies with a
comprehensive array of technology-led payment solutions. Its cash and digital
payment solutions enable high level of customer satisfaction and has redefined
the way payments are fulfilled today. A pioneer in the Indian payments space,
it has over 61,000 ATMs which includes 15,000 Cash Recycling Machines and
2200 White Label ATMs, under management. It also manages over 900,000
POS devices (including Mobile POS).
Hitachi Payment Services

Hitachi Payment Services, # 401, 4th Floor,
Silver Metropolis, Jai Coach Compound,
www.hitachi-payments.com
off Western Express Highway, Goregaon
(E),Mumbai – 400 063
RoundRobin Tech Services Pvt Ltd is a Value-added distributor having

presence across India. We have alliances with best manufacturer’s in the
Cyber Security & Network Infrastructure domain. Our trained team of
Professionals assist partners/resellers in choosing the Latest & Niche
technologies from our portfolio.
RoundRobin Tech Services Pvt. Ltd.

Office No 301 & 302, Sagar Fortune
www.roundrobintech.com Building, Water Field Road, Bandra
West, Mumbai- 400050

Mahindra Insurance Brokers Limited is a subsidiary of Mahindra & Mahindra

Financial Services Limited which owns 80% of the company. The company
got its license in May 2004 and since then it has been engaged in selling life
and non-life insurance policies. In September 2011 the company got a license
to act as a composite broker. After getting the license the company entered
into reinsurance and direct broking business thus expanding its business.
MIBL is a renowned insurance broker which has been awarded ISO

9001:2008Certification for Quality Management Systems. The company
engages in direct broking of life and general insurance products to both
individual as well as corporate clients. Besides selling insurance the company
also provides risk management and audit services for its customers. The
company aims to provide the best insurance solutions to its clients so that it
can build trust and awareness about insurance among individuals.
Mahindra Insurance Brokers Ltd.

Sadhana House, Ground Floor, 570,
www.mahindrainsurance.com
PB Marg, Worli, Mumbai-400018
Trigyn Technologies is an IT Services Company that has been in business

for more than 30 years. Trigyn provides IT Solutions, Staffing, Consulting,
Systems Integration, Managed Services, Software Development, Maintenance,
and other services. Today, Trigyn has more than 1,500 resources deployed
across locations in the United States, Canada, Europe, India, Africa and the Far
East.
Trigyn’s service offerings include a rich history of implementing fully

operational Unified Command & Control Centers, Smart Solutions, Internet
of Things (IoT), Smart Utilities, Security, Surveillance and more.
Along with our partners, we would like to present IT Solutions such as “The
Energy Saving” in devices amongst others.
Trigyn Technologies Ltd

27-A, SDF-I, SEEPZ-SEZ, Andheri
www.trigyn.com
(East), Mumbai 400 096, India

Winsoft Technologies consistently drives positive business outcomes for

global enterprises by providing mission critical software applications &
services. Offers a consulting-led, integrated portfolio of BFSI software
solutions & services for more than 25 years with domain expertise in BFSI.
Winsoft Pioneered automated IVR based DP client servicing and was first
unified technology platform to be used for internal equity trading on NSE /
BSE. Winsoft offers singular blend of expertise in both business domain and
Technology.
That is why India’s top private sector Banks depend on Winsoft’s talented,
dedicated teams and its high volume Mutual Fund & Insurance distribution
and Income Calculation; in managing Pension contribution ( NPS & APY),
in handling DEMAT securities, in channelling Tax Contributions or ASBA
solution or use one of Winsoft’s many other Software applications to deepen
their client relationships.
In last few years Winsoft has taken massive Lead in delivering products &
Services for Digital Banking & Wealth Management.
Winsoft Technologies India Pvt. Ltd.
521, Nirmal Corporate Centre,

www.winsoftech.com Nirmal Life Style, L. B. S. Marg,
Mulund (W), Mumbai – 400080.
Cattleya Technosys is an IOT Technology based, Product Company in the

business of Electronics & Video Surveillance, Central Monitoring, Command
& Control Center services, Asset control and Analytics backed by Closed
Loop Operations. Our customer offering is holistic – combining technology
and services for Central Observatory with Quick Response and On-ground
Services Team.
We are a part of a 42-year-old business group specializing in Loss Prevention,

Risk Mitigation and Operations & Maintenance. The core team at Cattleya
have over 100 combined years of experience and expertise in Telemetry,
Telematics, M2M and IoT solutions for varied industry adaptations. To more,
visit www.cattleyatech.com
Cattleya Technosys Pvt. Ltd.

No. 1, Uma Admiralty, 4th
www.cattleyatech.com Floor, Bannerghatta Road,
Bangalore – 560 029

CBSL Group a multifaceted organization into Banking Automation,

Records/Documents Management Solutions, Data Management,
Integrated Solar Power Solutions, Premium E-Lobby, IT & High end
Security Printing. CBSL was established way back in 1950. We are
country’s leading records management solution providing organization.
We are indeed very keen to share with you our accreditations &
achievements to bring to your kind notice why are we rated as one of
the most respected, admired, trusted names in Banking machines, Solar,
Premium E-lobby, Record Management Solution(RMS) & Document
Management Solution (Digitization) in the country today.
CBSL GROUP
31-B, Prehlad Market, Karol
www.cbslgroup.in Bagh , Delhi -110005
Processware is an ISO 9001:2015 certified organization, providing a suite of

solutions to financial services sector since 1995. Processware’s Core banking
solution – BankSoft has processed more than 50 million transactions till date
on the cloud. Processware was voted as one of the 20 most promising Banking
Technology solution providers by CIO Review.
BankSoft is being used by more than 350 customers Worldwide to process

their transactions. BankSoft supports a wide variety of delivery channels such
as ATM, Mobile, Internet and Tablets. The suite of solutions include predictive
analytics, loan origination chat bot and ALM solutions.
Processware Systems Pvt. Ltd.

#33, Patalamma temple street,
www.processwaresystems.com
Basavanagudi, Bangalore 560 004

Established in 2002, AGS Transact Technologies Limited (AGSTTL) is one of

India’s leading providers of end-to-end cash and digital payment solutions
including customized solutions serving the banking, retail, Petroleum and
transit sectors. AGSTTL’s operations cover approximately 2,200 cities and
towns,
Servicing approx. 2,35,000 machines or customer touch points across India,

as of June 30, 2018. AGSTTL has also started expanding its operations to
Southeast Asian and other countries. AGSTTL’s business segments have been
divided into three business verticals - Payment solutions, Banking, Automation
Solutions and Other Automation Solutions for the retail, petroleum and colour
sectors.
Our subsidiaries include Securevalue India Limited (SVIL) engaged in the

business of cash management
Services, India Transact Services Limited (ITSL) engaged in the business of

creating and dealing with electronic payment systems. AGSTTL recently
expanded its Banking Automation Solutions and Banking Payment Solutions
segments to Southeast Asian countries, like Singapore, Cambodia, the
Philippines and Sri Lanka with the help of its subsidiaries.
AGS Transact Technologies Ltd.

14th Floor, Tower - 3, Indiabulls Finance
www.agsindia.com Center, S. B. Marg, Prabhadevi (W),
Mumbai-13
Vortex Engineering Pvt. Ltd. Is an innovative and leading provider of ATM

– Automated Teller Machine and associated software and services for bank.
With the mission of helping bank reach out and having pioneer ATMs
for deployment even in the most difficult and challenging environments.
Vortex has designed range of ATM variants under the Ecoteller family.
Beside traditional models which are deployable in lobbies and through wall
configurations, Vortex has also launched the world’s first desktop/ Mobile
ATM with technology usually available only in traditional ATMs. These
intend to combine automation and security benefit of ATM with low cost
premise deployments and also the ability to access the new world of mobility
which drive the great deal of innovations in today’s world. Vortex also offers
a complete suite of software solutions, Perfo, which enables monitoring and
management of multivendor ATMs (including predictive monitoring and
maintenance) and also facilitate new edge cash dispensing using technologies
like bio metric, mobile and QR code, which are driving a revolution in low
cost financial inclusions.
Vortex Engineering Pvt. Ltd.

No.6B, 6th Floor, IIT Madras Research
www.vortexindia.co.in Park No. 1, Kanagam Road, Taramani,
Chennai 600 113. Tamilnadu, India

Evolis is a French company and develops, manufactures and markets on a

worldwide scale a complete range of card printers that provide all the options
needed for graphic and electric personalization (magnetic stripes, contact
or contactless smart cards) of all types of cards (national ID cards, payment
cards, employee badges, student cards, etc.). Evolis also markets a broad
range of products and services for identifying people and goods: software for
customizing cards (through the cardPresso subsidiary), a complete line of card
accessories (through the Sogedex Accessories subsidiary) as well as signature
pads and support services.
Based in Angers (France) with subsidiaries in Miami, Boston (United States),

Mumbai (India), Singapore, Shanghai (China) and Tokyo ( Japan), Evolis is
listed on the Paris Stock Exchange (Euronext Growth) and earned sales of
EUR 80 million in 2017. The Company has more than 375 employees and is
present in 140 countries throughout the world.
Evolis Card Printer India Pvt. Ltd.

501/503, StarHub, Building No 2, Near
www.evolisindia.com
ITC Maratha, Off Sahar Airport Road,
Andheri E, Mumbai 400059
Nexapp is the leading M2M and IOT solution provider(MSP) focused on

software defined IOT WAN products and solutions. We have a series of IOT
products and industry based solutions designed with high-performance
platform for WAN deployment in mission-critical applications, with both
integrated wireless and and wired WAN and non-integrated versions.
We expertise in solutions based on Managed Broadband / Single SIM / Dual

Sim 4G LTE offering Network-as-a-service - OPEX Model, having across
the nation presence with multi ISP relationships. We can provide Managed
Broadband as primary along with LTE/4G as secondary with auto failover
along with SD-WAN.
Nexapp Technologies Pvt. Ltd.

www.nexapp.co.in Office no.403, Suyog Center,
Gultekadi, Pune – 411037

Tata Tele Business Services (TTBS), the leading enabler of connectivity and
communication solutions for businesses in India, introduced SmartOffice
solution to the SMEs in Mumbai. SmartOffice is an innovative single box
solution crafted to meet all Information and Communication Technology
(ICT) requirements of businesses. It is a powerful combo that bundles voice,
data, storage and applications. SmartOffice is affordable, reliable, easy to
deploy, and is a perfect choice for enterprises looking to start a new office.
The product was launched at TTBS’ flagship event Do Big Forum in Mumbai,
wherein over forty delegates from the SME community had the opportunity
to see this new age device/solution for the first time. For more details, visit -
www.tatateleservices.com
Tata Tele Business Services

D-26/TTC Industrial Area, Turbhe Po,
www.tatateleservices.com
Sanpada Navi Mumbai
Seqrite is the Enterprise Security solutions brand of Quick Heal Technologies

Ltd. Launched in 2015, Seqritesolutions are defined by innovation and
simplicity. A combination of intelligence, analysis of applications and state-
of-the-art technology, Seqrite is designed to provide continuous and better
protection for enterprise corporate customers.
Seqrite portfolio of solutions includes Endpoint Security, Mobile Device

Management (MDM), Unified Threat Management (UTM), Secure Web
Gateway (SWG) and data protection technologies like Encryption and Data
Loss Prevention (DLP). In addition, Seqrite Services provides comprehensive
cybersecurity consulting services to Corporates, PSUs, Government and Law
Enforcement Agencies.
Quick Heal Technologies

C-7010, 7th Floor, Marvel Edge, Sr.No.207,
www.seqrite.com Opp. NECO Garden Society, Viman Nagar,
Pune, Maharashtra 411014

Dizimonk is a Pioneer in Cyber Security solutions. Our mission is to provide

Managed cyber security and Managed Infrastructure solutions to Enterprise,
PIONEER IN CYBER SECURITY Medium and small customers to enable them to drive their IT business needs.
We at Dizimonk deliver security solutions that are simple, reliable and of

great value to our customers. We define strategy, identify threats, deploy the
right technology and ensure operational readiness to protect your business
data in the most cost effective way.
Dizimonk Solution Pvt. Ltd.

1211, Satra Plaza, Palm Beach Road,
www.dizimonk.com
Vashi, Navi Mumbai - 400703
Datacomp Web Technologies is a well-established player in the Insurance &

Financial Services automation software sector. Our speciality is in developing
software solutions for the intermediaries in these sectors. A private limited
company; We are headquartered in Mumbai with offices in New Delhi,
Bangalore, Chennai, Kolkata and overseas in Kuala Lumpur - Malaysia. Our
success over the past three decades has been driven by our suite of innovative
software products that have been widely accepted by agents /brokers/
distributors of Life Insurance, Non-Life Insurance, Mutual Funds.
Datacomp Web Technologies Pvt. Ltd.

2nd Floor, Techniplex II, Jn. Veer,
www.datacompwebtech.com
Savarkar Flyover & S.V. Road,
Goregaon (West), Mumbai - 400062

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Urban Cooperative Banking Summit

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URBAN

“Beyond Conventional Banking:

Dear Readers, of National Level Umbrella Organiza-

P.20 BANKING BEYOND CONVENTIONAL BANKING

P.26 Cyber Security Basics for Primary Urban

P.32 Perfios Software Solutions

P.48 SWIFT warns banks on cyber heists as

P.52 AWARENESS AND EDUCATION IS KEY FOR

»» P.30 P.58 DIGITAL BANKING: KEY FOR SUSTAINABILITY

P.62 Helping ucb become technology leaders in

P.64 PARTNERS & EXHIBITORS PROFILE

6 B2B INFOMEDIA 3 RD ALL INDIA UCB SUMMIT 2019

3 RD ALL INDIA UCB SUMMIT 2019 B2B INFOMEDIA 7

8 B2B INFOMEDIA 3 RD ALL INDIA UCB SUMMIT 2019

3 RD ALL INDIA UCB SUMMIT 2019 B2B INFOMEDIA 9

8th June Urban Cooperative Mumbai

Presenting Partner Digital Partner Gold Partner Silver Partners

Associate Partners NBFC Partner Exhibitors

Exhibitors State Federation Partners Support Partners Media Partner

PIONEER IN CYBER SECURITY

BOARD OF DIRECTORS: INTEREST RATES ON Services Offered:

M.D / CEO: Sri A. Mohan Reddy.

G. Madana Gopala Swamy

24/7 in App Support

Speedy Notifications Free cash withdrawals

Report on investments and

Lower fees / charges for Higher margin Credit

20 B2B INFOMEDIA 3 RD ALL INDIA UCB SUMMIT 2019

OMNI Channel / OMNI

3 RD ALL INDIA UCB SUMMIT 2019 B2B INFOMEDIA 21

WHAT Traditional Banks have to Learn

Higher operating costs.

Whatever the path you choose, you should be

22 B2B INFOMEDIA 3 RD ALL INDIA UCB SUMMIT 2019

Create a startup-like working environment Accelerate the decision-making process

3 RD ALL INDIA UCB SUMMIT 2019 B2B INFOMEDIA 23

31 _mM© 2019 Mr pñWVr n¡emda {dídmg R>odÊ`mnojm

Due to the availability of low cost and high bandwidth based

Banks are the custodians of money and therefore become

26 B2B INFOMEDIA 3 RD ALL INDIA UCB SUMMIT 2019

3 RD ALL INDIA UCB SUMMIT 2019 B2B INFOMEDIA 27

Identify weak/vulnerable areas in IT sys-

A proper record is expected to be maintained

4. Cyber Security Policy to include Cyber

28 B2B INFOMEDIA 3 RD ALL INDIA UCB SUMMIT 2019

7. Sharing of information on cyber-security inci-

3 RD ALL INDIA UCB SUMMIT 2019 B2B INFOMEDIA 29

32 B2B INFOMEDIA 3 RD ALL INDIA UCB SUMMIT 2019

3 RD ALL INDIA UCB SUMMIT 2019 B2B INFOMEDIA 33

As a category creator and a pioneer in the credit

34 B2B INFOMEDIA 3 RD ALL INDIA UCB SUMMIT 2019

Shri Subhash Mohite, President, Pune District

Shri Sabyasachi Goswami, Chief Business Officer,

Toll Free : 1800 233 1919 KJSBank

Inaugural Panel releasing the Souvenir of 3rd All

August Inaugural Panel of the Summit

Shri Vivek Khanna, Senior Manager, VSoft Tech-

Shri Mrigen Desai, Director - Key Accounts, Perfi-

Panel Discussion in the progress

Panel of Cyber Security in the Progress

Anupam Gupta, Co-founder, B2B Infomedia handing

Gautam Navin, Co-founder, B2B Infomedia handing

Shri Subhash Mohite, President, Pune District

Shri Sabyasachi Goswami, Chief Business Officer,