Samuel Murphy

Flat 5, Largo House, 1a Egerton Road, Worsley Email: samjpm@hotmail.com

Salford, M28 3JP Mobile: 07837650416
Employment

Muller Trainee Dairy Technologist (Eden

September 2016 – Present
program)
 Split program role working at site and studying for a degree. Course modules cover: Food and Dairy safety, Milk
and Dairy Derivatives as raw materials, Dairy Workplace Practices, Continuous Improvement, Dairy Based
Practical’s, Dairy Chemistry, Dairy Microbiology, Quality Assurance, Dairy Engineering, Milk Processing, Cheese
and Fermented Products Technology, Butter and Milk Fat Technology, Chemicals and CIP, Process Control,
Project management, Dairy Automation, Environmental Sustainability, Dairy Supply Chain and Dairy Innovation.
 Involvement in each department to gain a better understand of how and why processes are carried out.
 Member of the Environmental Management and Hazard Analysis of Critical Control Points (HACCP) teams.
 Participation in site projects both big and small using Continuous Improvement and Lean techniques.
 Internal staff training regarding Food Safety, Hygiene and Good Manufacturing Practise.
 Site audit preparation and participation (BRC and other customers).
 Quality control; testing, data analysis, investigations, complaints and internal auditing.
 Reporting on KPIs at the SLT daily operations review meeting.
 Software experience with SCADA, Q-Pulse, SAP, Starlims, Carbon Desktop and Office Suite.
 Preparing and authorising Standard Operating Procedures (SOP).

Allsaints (Selfridges) Back-of-House

November 2013 – August 2016
Manager
 Worked with the Store Manager to fulfil administrative responsibilities for both Menswear and Womenswear
sections of the concession, including: overseeing staff payroll; carrying out staff briefs and task delegation;
organising and assisting visual merchandise floor moves; aiding in staff recruitment; demonstrating staff
presentation, customer-service and health and safety standards; dealing with higher-level customer complaints
and queries.
 Liaise with Merchandising and the Store Manager to report performance and to determine the most suitable
product mix and stock quantity for our store, based upon our own and company-wide performance figures.
 Oversee stock handling and storage. Implemented new routines and storage organisation to improve the
efficiency of stock handling, contributing to our Menswear concession currently trading at around +35% on
annual plan, achieving the best per-square-foot performance in the company.
 Compiled and sent sell-through reports and daily figures reports to head office. Worked with Selfridges security
to raise awareness of and train new hires in stock loss prevention.

Allsaints (Selfridges) full-time sales September 2012 – November

assistant 2013
 Continued with my previous duties and began training new hires, leading small groups of less-experienced staff in
task-fulfilment and checking end-of-day cash management.
 Began to expand my commercial awareness by gaining an insight into the importance of brand, stock and
performance management at various levels through assisting managers, heeding store- and company-wide
initiatives and attending brand-awareness days at both Selfridges and Allsaints.
 Concession Customer Relations Overseer: Maintained a database of preferences volunteered by regular
customers.

Allsaints (Selfridges) part-time sales

November 2010 – September 2012
assistant
 Responsible for high-quality customer service and performing various tightly-scheduled store tasks, including:
stock replenishment; maintaining visual standards; till operation; enacting floor and storeroom moves.
 Developed strong communication and teamwork skills through completing tasks, reporting to managers and
serving customers under considerable time-pressure and customer traffic, especially during peak-sales seasons.
 Addressed and resolved customer problems and queries by building and sharing in-depth store and product
knowledge whilst combining this with a wider knowledge and interest in fashion and trends.
Education

Harper Adams University Muller Eden Program 2016 – 2019

 FdSc Dairy Science and Technology

 Level 3 Advanced Dairy Technology
 OAL Level 3 HACCP (2018)
 CIEH Level 3 Health and Safety in the Workplace (2016)
 CIEH Level 2 Food Safety for Manufacturing (2016)

Culcheth High School/Sixth Form 2003 – 2011

 A Level – Media Studies (B), Film Studies (C), General Studies (D), ICT (E)
 GCSE – 9 A-Cs including Mathematics, Double Science, English Language and English Literature

Other skills/training/courses

 Detergent Formulations and Handling Hazardous Chemicals Course – CHRISTEYNS (2017)

 Industrial Chemical Awareness Course – CHRISTEYNS (2017)
 Pest Awareness and Management training – EcoLab (2018)
 Experienced user of Microsoft Works Office Suite.
 Full UK driving license.

Interests and Activities

I’m a keen sportsman, having played for school and club football teams and captained cricket teams. I also
enjoy playing 7-a-side and badminton casually, following trends and fashion, photography and film, and
socialising with friends and colleagues. I am also currently learning Japanese in my spare time.
References
 Jan Sonmez, Former Site Quality Manager and Personal Mentor. Lake Rd, Stretford, Manchester M17 1TU
Contact Number: 07747036201 email: Can.mustafa001@outlook.com
 Tony Tracey, Site Process Manager . Lake Rd, Stretford, Manchester M17 1TU
Contact Number: 07718901039 email: Anthony.tracey@muller.co.uk
 Charlotte Tollefson, Technical Account Manager . Field Based
Contact Number: 07522348508 email: Charlotte.tollefson@muller.co.uk
 Michael Bennett, Eden Course Manager and Lecturer. Reaseheath College, Rease Heath, Nantwich CW5 6DF
Contact Number: 01270625131 email: Michael.bennett@reaseheath.ac.uk