Documente Academic
Documente Profesional
Documente Cultură
Name of institution
Location: Distribution:
Written by:
Reviewed by:
Authorized by:
2
Institution: Version: 1.0 Date: Number of pages: Name of ID Code: Ap 16
7 procedure:
Competency QM chapter: 9
Assessment
Procedure
Application
This procedure ensures staff’s competency in the laboratory.
Objective
This procedure describes how to assess the staff’s competency.
Definitions
To be filled in if necessary
References
To be filled in if necessary
Responsibilities
The Laboratory Director is responsible for:
ensuring the implementation and supervision of laboratory staff
competency assessments;
taking any required action as indicated by the assessment
results.
3
Institution: Version: 1.0 Date: Number of pages: Name of ID Code: Ap 16
7 procedure:
Competency QM chapter: 9
Assessment
Procedure
Operating mode
Methodology
The goal of a competency assessment is to identify potential problems
with employee performance and to address these issues before they
affect patient care. Observations followed by documentation of
remediation are critical components of the competency assessment
process.
4
Institution: Version: 1.0 Date: Number of pages: Name of ID Code: Ap 16
7 procedure:
Competency QM chapter: 9
Assessment
Procedure
2. If the protocols are not the cause of the competency failure, the
following questions should be answered:
Did the employee perform the test incorrectly (i.e., did he/she
not follow the proper test procedure)?
Did the employee misunderstand the purpose or background of
the performed test (i.e., is he/she unable to solve problems or
adapt the test results to the clinical situation)?
Did the employee misunderstand the components of the test or
instrument being used?
Was the employee unable to resolve QC problems?
Did the employee perform the test accurately but make an error
in the documentation?
5
Institution: Version: 1.0 Date: Number of pages: Name of ID Code: Ap 16
7 procedure:
Competency QM chapter: 9
Assessment
Procedure
Related documents
Filled in competency assessment checklist/form will be filed with
records Ref XXX
Competency assessment logbook Ref XXX
Annex 1
Tests and procedures for each sub-specialty in the laboratory
To be developed
6
Institution: Version: 1.0 Date: Number of pages: Name of ID Code: Ap 16
7 procedure:
Competency QM chapter: 9
Assessment
Procedure
Annex 2
Competency assessment checklist
Example:
COMPETENCY ASSESSMENT
Date of assessment:
Assessor name:
Evaluation period: To
Method procedure:
Direct observation
Safety policies followed
Preparation of work area
Work area neat and organized
Follows policies, procedures and rules
pertaining to assignment
Preparation/handling of specimen
Preparation/handling of reagents
Preparation/handling of QC
Preparation/handling of equipment and
maintenance activities
7
Institution: Version: 1.0 Date: Number of pages: Name of ID Code: Ap 16
7 procedure:
Competency QM chapter: 9
Assessment
Procedure
Annex 3
Competency assessment logbook
Example: