SERVICE BULLETIN COPIER

Issued by Canon Europa N.V.

MODEL: No.: GEN-684

Date: 23.11.01

SUBJECT:

SERVICE PLAN

FOR

iR1600/iR2000 (E116)

and

iR1610/iR2010 (E117)

Use of this Service Plan should be strictly supervised to avoid disclosures of confidential information.
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SERVICE PLAN FOR iR1600/iR2000 and iR1610/iR2010

This Service Plan contains basic information required for preparation of service activities for models
iR1600/iR2000 and iR1610/iR2010 during the “launching period”.

TABLE OF CONTENTS

1. OUTLINE OF THE PRODUCT

2. SPECIFICATIONS AND FEATURES OF THE PRODUCT

3. SYSTEM CONFIGURATION

4. SERVICE SYSTEM

5. SERVICE COEFFICIENTS

6. CONSUMABLES AND DURABLES

7. PERIODIC MAINTENANCE ITEMS

Note: Information in this Service Plan is subject to change.

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1. Outline of the Product

E116, and E117 are positioned as the major low-cpm category in the newly conceived IP series that
comply with standard technologies and structures (such as CPCA) for development of future products.
E116 is positioned as a minimal-cost product supporting copy and network print functions. It is
intended to replace chiefly analog copiers.
E117 ranks as a low-end multifunctional printer. As a high value added product having enhanced
network functionality, especially the Send functions including the iFAX function, we aim to grow the
market with E117.
The E116 and E117 use toner bottles. For each of E116, and E117, 16-cpm and 20-cpm models are
prepared to take the best sales strategy fit for individual fields.
Expected product life: Either of 5 years or 300,000 sheets of paper that is earlier
Recommended maximum copy volume: 10,000 sheets of paper per month

Notation E116 E117

Model 16 cpm iR1600 iR1610

20 cpm iR 2000 iR 2010

Suppl i es Drum uni t + toner b ottle Drum unit + toner bottle

Copy func tion Yes Yes

Fax func tion No Yes (standard)

Pri nter/ne twork function Yes ( opt i on) Yes (option)

Soft c ounter back up Yes Yes

External vi ew

E116, and E 117 look almost t he same except for t he operat ion panel.

(The photo is with 2-way Inner Tray mounted.)

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2. Specifications and Features of the Product

As described in Product Outline, E116/E117 are to replace the GP160. Major specifications compared
to GP160 are shown below.

E116/E117 GP160
General Di scharge area In side the cabinet On left side of cabinet
functions Speed 16-20 cpm 16 cpm
Resolution 600 dpi x 600 dpi 400 dpi x 600 dpi
FCOT 8.2 s or less 11-12 s
War m-up tim e 30 s or less 15 s
Memory extensibility (copy & 32-MB D IMM x 2 8-MB
fax)
Delivery tray (option) Inner delivery tray Shift tray
Fini sher (option) Yes No
Copy Image memory resolution 600 dpi 300 dpi
funct ions Magnification/zoom 50%- 200% 25%-400%
Copy rotation at sorting Yes No
Fax Handset Yes (in Japan only: CT-19) Yes (CT-17)
funct ions Document rotation at Yes No
transmission
i-FAX Yes (simple mode supporte d) No
Pri nter PDL PCL/PS PCL
funct ions CPU 200 MHz (PC L) 50 MHz
Interface Parallel (Centronics)/ 10BaseT
100Base-TX/USB1.1

Note: The above specifications are subject to change without notice.

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The major specifications are as follows:

Type Desktop
Copyboard Fixed
Fixing meth od Heat roller
Pickup meth od Cassette: P awl retardation
Mult i-sheet bypass: Separation pad method
Source of paper Cassette (250 sheets, 80g/m2 or equiv alent), manual multifee ding (50
sheets of large size normal paper, 100 sheets of small size normal
paper, 50 sheets of thick paper, 50 OHTs, 10 envelopes, 40 postcards, 1
label)

Exposure method Semiconductor laser exposure

Resolution Read: 600 dpi x 600 dpi
Copy output: 600 dpi x 600 dpi (text mode, photo mode)
1200 dpi equivalent x 600 dpi (text/ photo mode)
Printer output: 2400 dpi equivalent x 600 dpi
Grayscale 256 tones
Counter Software counter
Photosensiti ve medium OPC drum (30-mm dia.)
Toner Single-component negative toner
Waste toner Contained in the cartridge (removable by service personnel)
Maximum document size A3 (297 mm x 420 mm)

Reproduction size Cassette: A3/B4/A4/A4R/B5/B5R/A5, 11"x17" (279.4 mm x 431.8 mm),

Manual: Width 95-297 mm, length 148-432 mm

Zoom 50%-200% (in increments of 1%)
First copy speed Copyboard mode: 8.2 s or less (with A 4 or L TR size, direct copy,
uppermost cassette, in text mode )
Wait ti me 30 s or less when power i s ON. 10 s or less in preheat mode
Dimensions 615 mm (W) x 631 mm (D) x 560 mm (H)
Weight 36.5kg
Power supply 230V, 50Hz
Maximum power consumption 940 W or lower
Operating noise 40 dB or lower in standby mode, 66 dB when copying
Note: The above specifications are subject to change without notice for product improvements, etc.
COPIER -6- GEN-684

3. System configuration

Major accessories used with E116/117 are listed below.

Product name Product code Remarks
ADF-J1 7160A001AA (AB)

7160A003AA (A)

Cassette Feeding Module-F1 7241A001AA Single cassette

Cassette Feeding Module-G 1 7242A001AA Double cassette
Cassette Feeding Module-H1 7243A001AA Triple cassette
Inner 2-way Tray-B1 7195A001AA 2-storey delivery tray mounted inside
the copier cabinet
Finisher-L1 7171A001AA Finisher mounted inside the copier
cabinet
Super G3 fax board K1 7283A001AA Super G3 fax PCB
G3 mult i-port kit B1 7284A001AA G3 fax 2-circuit kit

Printer Board N1 7444A001AA Upgrade kit to incorporate PCL

functionality.
PS Module B1 7446A001AA Upgrad e kit to incorporate PS/PCL
funct ionality (Printer Board N1 is
required .)
Ethernet Network Interface 7445A001AA Network interface cards required to
Adapt er iN- E5 use network printers and Send
funct ions

Hard Di sk HD-65 0647A010AA Memory for jam recovery when

Built-in hard disk HD-8 finisher options are used

Product names and product codes in the table may be changed.

COPIER -7- GEN-684

4. Service System

This series comes to the lowest on the copier lineup that support IP functionality. Based on the IP
functionality, the models are positioned as low-end multifunctional printers in the digital office concept.
With their enhanced network functions, this series is aimed at extension of the market.
As we informed previously, this series assumes use of laptop computers for maintenance work.
Firmware items for the models are stored in flash ROM DIMM instead of the HDD. This means
replacement of the ROM DIMM can upgrade the products. Therefore, sales companies are advised to
prepare a ROM writer for servicing.

Before introducing this series, prepare laptop computers and the specified ROM writer for servicing
use.

4.1 Installation and Maintenance

Installation of this series models requires trained service personnel. The cartridge drum adopted
by this series allows drum replacement by the user. For other parts including consumables, trained
service personnel are assumed to carry out maintenance and services.

4.2 Support System at Sales Companies

As described in the former part of this document, products of this series have higher network
capabilities than ordinary standalone copiers. Accordingly, service and maintenance of the
products require computer and network knowledge in addition to knowledge and skill required for
conventional copiers.
Therefore, sales companies must somehow -- probably by recruiting or training -- make sure that
their service personnel has got necessary knowledge. In-house training at the sales companies
may also need some modifications.

4.3 Upgrading the Firmware

The main firmware that controls functions and equipment of the products of this series is stored in
the flash ROM (F-DIMM) on the image processor PCB. This F-DIMM has the power voltage of
3.3 V and data bus width of 16 bits. Its capacity is 2 MB, 4 MB, or 6 MB, depending on the model
and the destination.
E116: 4 MB
E117: 4 MB (6 MB for particular destinations)

On the models of this series, PDL jobs are processed by the CPU on the PDL board. The firmware
of PDL job process is stored on the PDL board. As a rule, the image processor PCB incorporates
common multifunctional firmware for copy, fax (for E117 only), and PDL functions. The firmware on
the image processor PCB may need upgrading in order to install a PDL option.
The firmware is stored in the flash ROM (F-DIMM) on the fax PCB. Capacity of this F-DIMM is
2 MB.
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These firmware items are upgraded either by downloading from a service computer or by replacing the
F-DIMM. Before replacing the F-DIMM, the new version of firmware must be written to the new
F-DIMM using a ROM writer.
On the image processor PCB and the fax PCB, part of the firmware is written in the CPU internal ROM.
This portion of firmware cannot be upgraded in the field.
Some of the accessories use conventional one-chip microcomputer with built-in flash ROM and
EP-ROM (socket type).

Firmware storage ROM Remarks

PCB/device Field upgrade wri ter
Image processor Flash RO M D IMM Replacement of Ando ROM New common adapt er TYPE A
(2MB, 4 MB, or 6MB DI MM(*1), download wri ter is required.
dependi ng on the Download via USB
model)
Flash ROM Replacement of PCB Download is imp ossible.
(incorporate d in CPU)
DC controller (*2) Flash ROM Replacement of PCB Download is imp ossible.
(incorporate d in CPU)

Printer Board-N1 Mask ROM (dir ectly Addition of DIMM For E116/E117
(*3) mount ed on-board)
Ethernet Net work Flash R OM (dir ectly Downl oad For PCL bo ard, download
In terf ace Adapter mount ed on-board) by FTP
iN-E5 (*4)
Super G3 fax board Flash RO M D IMM Replacement of DIMM, Ando ROM Use adapter for E8 2 Boot
K1 (for connect ing 2 downl oad wri ter ROM. Download via USB
circuits (*5) Flash R OM Replacement of PCB Download is imp ossible.
(incorporate d in CPU)
Flash RO M D IMM Replacement of DIMM, Ando ROM Use the adapt er for E82 Boot
DADF-H1*4 downl oad wri ter ROM. Download via USB
Flash R OM Replacement of PCB Download is imp ossible.
(incorporate d in CPU)
Fin isher L1 (*6) Flash R OM Download Download board used for
(incorporate d in CPU) iR2200/2800/3300/Fin-D1/E1 is
appr opriated. (FY9-2034-000)

*1: The 2MB DIMM for the image processor is the F-ROM DIMM (3.3 V) used on the iR2200/2800/3300 fax PCB.
The 4MB and 6MB DIMMs are new types of DIMM. To write firmware to the new DIMMs, the ROM writer
manufactured by Ando Electric and a new DIMM adapter are required. For the 2MB DIMM, either the
conventional adapter for the boot ROM or the new adapter will do.
*2: The DC controller is a CPU with built-in F-ROM. However, firmware download by SST will not be supported.
*3: Can be upgraded by adding DIMM to which new firmware is written. This measure may be used at an
emergency, upon examination at Canon Inc.
*4: Network interface for the PDL board is stored in F-ROM directly mounted on the PCB. The network interface
is upgraded by FTP via network. (Download by SST will not be supported.)
*5: For the super G3 fax PCB, the F-ROM DIMM (3.3 V) used on the iR2200/2800/3300 fax PCB is used. To write
the firmware, the ROM writer manufactured by Ando Electric with the conventional boot ROM adapter or the
new DIMM adapter (type A) is required.
(The new adapter will be set up as a service tool.)
*6: Finisher L1 will be updated by downloading.
COPIER -9- GEN-684

[Upgrading firmware by downloads (from PC)]

Since size of the firmware items for the models of this series is 6 MB or lower for each, they will be
supplied by the same way as CLC, CP, and GP firmware items were supplied.
The firmware must be stored to SST in advance. Carry in the computer with SST to the customer
place to upgrade the firmware there.

Models names of E116, and E117 registered to SST are shown below. SST recognizes these models
as different, distinguished models from each other.
E116: iR1600
E117: iR1610
It is impossible to download firmware using SST with a name combination other than the listed two
above. If tried, it results in a connection error.
Connect the copier and the computer using a USB cable available in the market. For the USB port
on the copier, use the port on the image processor PCB provided for NIC internal connection.
Therefore, the rear cover of the copier must be removed for the download. If the copier has a NIC,
remove the NIC cable and connect the PC cable in the place.
The USB port on the printer PCB and the parallel port cannot be used for the download. Download
via the net is not supported.
Unlike the conventional CLC, CP, and GP machines, the products of this series do not permit
download retries. If the first download attempt fails, the DIMM must be replaced. Therefore, be
careful not to turn off the power or remove the connection cable during the download. Preparation
of spare DIMM at hand as well as the ROM writer manufactured by Ando Electric and the adapter
for writing to the DIMM is recommended, just in case.
To download the firmware, use the Service Support Tool (SST) provided to the sales companies by
Canon Inc. SST for the products of this series is still under development, though. To download
firmware for this series, the SST must be upgraded. The applicable SST version will be announced
soon on Service Information.
Firmware for this series does not employ non-Canon software products that have restrictions on the
means of distribution. Therefore, firmware will be provided using conventional FTP servers.

Recommended specifications of the computer for downloading are described below.

CPU: Celeron 400 MHz or greater (Minimum specification for operation is MMX
Pentium 166 MHz.)
Memory capacity: 32 MB or greater
HD space: 100 MB or greater (Depends on the number of firmware items and backup
data capacity to register.)
Printer port: ECP mode must be supported and selected (used). (This is not for this
series. The port will be used for other products.)
RS-232C port: D-sub 9-pin connector (for upgrading accessories)
Network connection: 10/100BaseT, PCMCIA slot (with Ethernet card)
USB port: One or more USB ports are necessary.
Applicable OS: Windows98/Windows98SE/Windows2000

Note: Windows95 and WindowsNT 4.0 are not supported because these OS do not support the USB.
WindowsME is not supported because firmware downloads for other products are impossible with this OS.

The products of this series cannot back up RAM data (parameters in service mode and user mode).
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[Upgrading with ROM writer]

In order to write to the DIMM used for the products of this series, the ROM writer manufactured by
Ando Electric is required. Minato ROM writer cannot write to the DIMM.

Note: This is because the DIMM of the E116 is changed to 4MB.

The 4MB and 6MB F-DIMMs require an upgrade (to Rev. 01.71Z) of the ROM writer manufactured
by Ando and a new DIMM adapter (type A adapter, FY9-4097). The new adapter can write to the
2MB F-DIMM too.

When the upgrade for the ROM writer and the new DIMM adapter are ready, it will be informed.

Board name Applicable adapters for Ando ROM writer

Image processor 4MB DIMM FY9-4097 (new)
6MB DIMM FY9-4097 (new)
Super G3 fax board FY9-4061 (equivalent to iR5000 Boot ROM), FY9-4097 (new)

4.4 Notes on Distributing SST

In order to connect a product of this series to a Windows98/98SE computer, the USB printer class
driver must be installed anew. The installation is unnecessary for Windows2000 machines, on
which the driver is installed as a standard. So we prepared two setup file sets for the SST, one
containing the USB printer class driver for use with Windows98/98SE, and the other for other OS.

The USB printer class driver for Windows98/98SE is provided by a third party company. In order to
abide by the licensing agreement with this company, we must keep track of the driver. Because of
this, we as a rule prohibit distribution of the driver from web sites. Distribution of the driver via
network such as by downloading from a web site is permitted only if access to the site is limited to
authorized dealers and the site has a system for logging download history. All the USB printer
class drivers distributed must be deleted when the license contract terminates. Therefore, every
time when distributing the driver, log the destination, date of distribution, and the quantity supplied,
so that we can order the driver recipients to delete the driver at termination of the contract. Note
that the contract limits the use of the driver supplied as an attachment to SST to servicing
purposes only. Therefore, we prohibit installation of SST to end user PCs. Distribution control is
not necessary for the setup file set for other OSes.

4.5 Notes on Downloads by SST

When download of the firmware for the image processor PCB or the G3 fax PCB completes, the
copier restarts automatically. From the time of completion of transmission of the firmware by SST
until the auto restart, the copier is writing the program to memory (during which the LED on the
operation panel lights). If power is turned off during the write, the program cannot be written
correctly, that the copier will be unable to start. After the transmission of firmware, be sure not to
turn off the power switch until the copier restarts automatically. On the SST screen, a warning is
displayed to prevent the operator from turning off power.

Should power be turned off during the write, the F-DIMM will be of no use as it is. To reuse the
F-DIMM and restart the copier, write the firmware to the F-DIMM using the ROM writer specified
above, and mount the F-DIMM.
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4.6 Handling of the Hard Disk

For the PDL board of products of this series, an optional hard disk is prepared. The hard disk is
vulnerable to shock, vibration, and static electricity compared to other electronic components, and
thus requires careful handling. Service part hard disks must be transported or carried in the
original box it was sent in, until it is mounted on the copier. Handle the hard disk with care so as
not to apply shock when installing onto the copier or any other occasions.
The hard disk is designed to survive the copier life in normal use. However, under conditions it
may deteriorate because of wear of movable parts or external factors such as shock to the extent
that data is unreadable.

4.7 Parts Counters (Service Mode)

The parts counter has been adopted since GP605. Aimed at reducing service dispatches
(downtime), parts counters are added to service mode for periodic replacement parts and
consumables only.
Purposes of the counter include making it easier for dispatched service personnel to determine the
wear parts factors by quantitative measurement of the degree of wear of individual wear parts, and
improves periodic service efficiency through quantitative estimation of parts to be required by the
time of the next visit.

4.8 Adoption of software counter (E116/E117)

Products of this series incorporate software counter that can display up to six counters for billing.
Counter 1 is fixed to Total 1. Counters 2 to 6 are changeable using service mode. Four counters
are displayed by default: They are Counter 1 (Total TTL), Counter 2 (Total Large), Counter 3
(Copy TTL), and Counter 4 (Copy Large). On the counter display screen, the machine serial
number (consisting of three alphabetic characters and 5 digits) appears for easy
recognition of the number by the user.

For E116/E117, counter data is backed up at two locations: EEPROM (counter memory) sub PCB
on the image processor board, and the SRAM. Therefore, even if image processor board has to be
replaced, counter data can be carried over by transplanting the EEPROM (counter memory) sub
PCB to the new image processor board.
To encourage proper carry-over of the counter data in the field, service part image processor
boards do not mount the EEPROM (counter memory) sub PCB. Proper management of counter
data can also be violated by reuse of the EEPROM (counter memory) sub PCB. To prevent this,
we do not disclose the part number of the EEPROM (counter memory) in the parts catalog,
stressing that the board shall be handled as an important management part in service operations
at sales companies.
Though the part number is not listed in the catalog, the sub PCB is designated as a service part
with the following part number:

EEPROM (counter memory) sub PCB: FB3-2152

Since service manuals are handed to many, unidentified people, putting information about the
software counter on the service manual may hinder service operations of sales companies.
Therefore, no information about the software counter except for the specifications will be disclosed
in the service manual. Sales companies will receive the information of the software counter other
than specifications via different routes.

4.9 Serial ID PCB

Like iR5000/iR8500, products of this series incorporate the serial ID PCB. As it belongs to the
individual machine, this PCB will not be set up as a service part, just like the rating plate label. If
the serial ID board failure (E350) occurs, request procurement of the serial ID.

4.10 Training
Not planned.
COPIER - 12 - GEN-684

5. Service Coefficients

5.1 Servicing Coefficient Estimates

Since E116/E117 succeed to GP215, service coefficients were estimated based on field data of
GP215. The drum unit for E116/E117 has a configuration that permits replacement by the user, so
we made estimates of service coefficients for replacement both by the user and by the service
personnel.

E116/E117 = If the drum unit replaced by the user =

Monthly CV
2,000 sheets 3,000 sheets 5,000 sheets
Item
Up on Visit coefficient 0.302 times/month 0.328 0.362

call Copies between visits 6,600 sheets 9,100 13,800

Work time 71.7 min

Periodic Visit coefficient 0.037 times/month 0.041 0.047

Copies between visits 54,000 sheets 73,100 106,300

Work time 66.6 min

Tot al Visit coefficient 0.339 times/month 0.369 0.409

Copies between visits 5,800 sheets 8,100 12,200

* Data source: USA field data on FINDS (from November 1997 to October 1998)
The work time is the same as the actual work time for GP200.

E116/E117) = If the drum unit is replaced by the service personnel =

Monthly CV
2,000 sheets 3,000 sheets 5,000 sheets
Item
Upon Visit coefficient 0.302 times/month 0.328 0.362
call Copies between visits 6,600 sheets 9,100 14,000
Work time 71.7 min
Periodic Visit coefficient 0.065 times/month 0.072 0.082
Copies between visits 30,700 sheets 41,600 60,900
Work time 66.6 min
Total Visit coefficient 0.367 times/month 0.400 0.444
Copies between visits 5,400 sheets 7,500 11,200
* Data source: USA field data on FINDS (from November 1997 to October 1998)
The work time is the same as the actual work time for GP200.
COPIER - 13 - GEN-684

5.2 Estimated Improvement in Frequency of Visits

The call dispatch frequency of E116/E117 is the failure ratio of GP215 the predecessor
multiplied by the ratio of improvement obtained as shown below.

If the drum unit is replaced by the user:

Actual failure Predicted failure
ratio with Major modifications for rati o wi th Improvement
Location
GP215 (/10K) E116/E117 E116/E117 (%)
(/10K)
Pickup 0.1361 Pre-separat ion, mater ial change 0.0860 36.81
assembly with roller
Optical system 0.1278 Simplification of devices by 0.0919 28.09
adoption of CS from C CD
Laser 0.0198 Prevention of soil by wind path 0.0157 20.71
simulati on
Fix ing assembly 0.1647 Elimination of oil-coating roller 0.1185 28.05
(NP2020)
Drum and 0.2399 Replacement of drum cartridge at 0.0825 65.61
primary corona 18K, elimination of fan
assembly
Fax 0.0222 Proven unit on conventional 0.0141 36.49
models
Others 1.0954 0.9159 16.39
Total 1.8059 1.3273 26.50

If the drum unit is replaced by the service personnel:

Predicted failure
Actual failure
Major modifications for ratio with Improvement
Location ratio with GP215
E116/E117 E116/E117 (%)
(/10K)
(/10K)
Pickup 0.1361 Pre-separat ion, mater ial change 0.0860 36. 81
assembly with roller
Optical system 0.1278 Simplification of devices by 0.0919 28.09
adoption of CS from C CD
Laser 0.0198 Prevention of soil by wind path 0.0157 20.71
simulation
Fix ing assembly 0.1647 Elimination of oil- coating roller 0.1185 28.05
(NP2020)
Drum and 0.2399 Replacement of drum cartridge at 0.4289 78.78
primary corona 18K, elimination of fan
assembly
Fax 0.0222 Proven unit on conventional 0.0141 36.49
models
Others 1.0954 0.9678 11.65
Total 1.8059 1.7229 4.60
COPIER - 14 - GEN-684

6. Consumables and Durables

6.1 Consumables
Copier

No. Name Product No.*1 Q'ty Estimated life *2 Remarks

1 Drum unit F43-8601 1 21,000 sheets
2 Toner bottle F42-5501 1 7,850 sheets 6% coverage original
Sets of two for EUR

*1 Product numbers may be changed.

*2 The figures of life are expectations with A4/LTR size paper. They may be changed based on empirical data.

Finisher L1

No. Name Product No. *1 Q'ty Estimated life *2 Remarks

1 Stapler-K1 F26-0302 1 1,000 staples x 3
cartridges

*1 Product numbers may be changed.

*2 The figures of life are expectations with A4/LTR size paper. They may be changed based on empirical data.

6.2 Periodically Replaced Parts

None.
COPIER - 15 - GEN-684

6.3 Durables
Copier
No. Name Part No.*1 Q’ty Estimated life*2 Remarks

When replacing the fixing

roller, be sure to replace the
1 Fix i n g ro lle r FB5- 8132-010 1 150,000 sheets
fixing roller bushing at the
same time.
2 Pre ssure ro lle r FB6- 1549-000 1 150,000 sheets

3 Fix i n g ro lle r bu shin g FB6- 1548-000 2 150,000 sheets

4 Separa ti on claw FB5- 8143-000 5 150,000 sheets

5 Tr ansfer cor ona assembly r oller FB5- 8019-000 1 150,000 sheets

6 M anua l feed separa t i on pad FB5- 8028-000 1 50,000 sheets
7 M anual feed pickup roller FF6- 1671-000 1 50,000 sheets
8 Devel oper uni t FG 6-8413-000 1 150,000 sheets
*1:Subject to change for engineering revisions.
*2: Based on A4/LTR; they are estimates only and are subject to change based on future data.

Finisher L1
No. Name Part No.*1 Q’ty Estimated life*2 Remarks

1 Stapler FG6-8715-000 1 40,000 times One cartridge is capable of 1,000

times of stapling.
*1:Subject to change for engineering revisions.
*2:The figures are estimates and may be changed based on empirical data.

7. Periodic Maintenance Items

7.1 User Maintenance

Copier
No. Item Intervals Remarks

1 Copyboard glass (cleaning) As needed

2 Copyboard cover (cleaning) As needed
3

4 Exterior ( cleaning ) As needed

5 Static eliminator (cleaning ) At replacement of cartridge or
on occasions
COPIER - 16 - GEN-684

Finisher L1
No. Item Intervals Remarks

1 Replacement of staple cartridge Whenever staples are used up.

7.2 Maintenance by the Service Person

None.