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2019 January/February ・ Issue 61/62

Belated

NEW YEAR’S GREETINGS

Native Staff Theme
NT of the Month
Beginning 2019, each month, we
would like to recognize an NT who not
Albeit already February, we would like to wish you all a Happy 2019 only goes the Extra Mile, but really
and thank you for all of your efforts in 2018. With the themes for 2019, strives to perform consistently at a
high-level or has had a particularly
we hope to have another successful, productive year with our
stellar month.
teachers, our Japanese counterparts, our students, and their
parents. In 2019, our Native Staff theme is: Our first NTotM is Perry from Osaka,
one of our few Italian NTs. He’s been
Connect, Engage, Inspire! with us almost 11 years. He’s
passionate about teaching and his PS
Connect: As teachers, our first step is to establish a connection with always learns something from
our students and parents. By taking steps to help them feel safe and watching him teach. Recently, Perry
comfortable with us as their teacher, we can build a stronger had an accident on the way to work.
relationship that will allow us to learn more about them at every Even though he was injured, his first
meeting. call was to his PS to find coverage for
his lessons. Another example of his
Engage: Once we have connected with our students, we have the dedication to his work and to his
knowledge and understanding to effectively engage them in our students was when a few days later,
lessons, ourselves, and the English world beyond PKC. although not fully recovered, he
made his best efforts to attend and
Inspire: After engaging our students in English and globalization, we participate at the year end SM to
can inspire them to reach for high goals beyond what they would show gratitude to those that taught in
have even considered without the influence of their caring Native his stead. Thanks Perry!
Teacher.
This year will see a focus on connecting, engaging and inspiring our
students and their parents, and we encourage you to begin
cultivating those relationships straight away!
Ittti Japan Theme
Our iTTTi Japan Theme for 2019 is:
顧客と向き合う（kokyaku to mukiau）
Looking Toward Our Customers
Looking toward our customers through our lessons, events, and
study abroad programs, we can help to grow a generation of
Global Citizens. This year, while planning our lessons, interacting Other January NTotM Nominees:
with our students and parents, and introducing upcoming events, Melissa (Tohoku Chuo)
we’ll work to keep the benefit to our students first and foremost in Raven (Chiba)
our mind. Graeme (Niigata)
Steph (Tokai East)
(Please continue to page 3 for the KTC Group Theme) Lovely (Fukuoka)
 CONNECT, ENGAGE, INSPIRE!

San Gensoku: 3 Principles Growing Global Citizens

This year will be focusing heavily establish yourself as the Teacher As English teachers in Japan, our
on the San Gensoku, the 3 and will also ensure that all educational goal goes much
principles that when done students can hear you while they deeper than simply helping the
throughout every lesson will help strive to mimic your students prepare for English exams,
you Connect with, Engage and pronunciation and intonation. more importantly we are Growing
Inspire your students. While you surely have a range of Global Citizens.
tones from strict to silly, overall
Smile maintaining a big clear voice A command of the English
“Smile and the Whole world can do wonders for classroom language will only be useful to our
Smiles with you!” By management. students if they also possess the
enthusiastically greeting our interest and ability to use it. While
students and parents and smiling Praise: Specific praise can help we offer a variety of experiences for
throughout the lesson, we are student’s motivation towards a our students to study abroad in
influencing their perception of us task, and can serve as an Canada, San Francisco and Guam,
and of their situation. Smiling at example to others of the it is up to us as their regular native
your students can help them feel behaviors you are looking for. teachers to encourage the
more comfortable with you right Meaningful praise can help students to step out of the comfort
from the start, and smiling improve the relationship zone of their normal daily life and
throughout the lesson can be a between the student and enjoy the differences of another
very simple form of positive teacher as well as the student culture.
reinforcement while the students and the material being studied.
are learning and discovering Showing a genuine interest in your
how to act in your lessons. Over the next month, we students and helping them grow an
encourage you to take a affinity for and interest in foreigners
Big Voice moment at the end of each and foreign cultures are some of
Although we don`t want to get lesson day to analyze your own the ways that we can help our
into a competition with our use of San Gensoku. This self- students grow into global citizens.
students by trying to speak over understanding will help you to
them, once we have established recognize ways and times that We can do this by creating a SAFE
ourselves as the center of you can improve your San and welcoming environment for
attention, speaking in a loud Gensoku to the benefit of your them in our lessons and by greeting
clear voice will help to students. Ganbatte! them and their parents with
unmistakable enthusiasm. Although
these actions may seem small, for a
Extra Miles young student Peppy lessons are
Johnathan (Gunma) - When a new NT in the area needed support their gateway to foreign culture,
getting their cell phone, Johnathan was first to offer assistance. He and these small steps can make a
was proactive in drawing up a schedule and took time before his world of difference. Additionally,
own lessons to help. Despite all obstacles--including phone company sharing your experiences by
hurdles--the new NT got a phone on their 5th attempt. Thank you, showing them photos and
Johnathan! memorabilia from abroad can help
Sarah (Niigata) - When asked to cover PO for a sick NT on her day grow the relationship between you
off, Sarah readily volunteered and overworked by 1 day, helping to and your students and also pique
ensure lessons weren’t cancelled. Thank you, Sarah! your students` interest in other
cultures.

During the upcoming PO, let`s strive

2018 Extra Miles to Grow Global Citizens by creating
Thank you to all the NTs that went above and beyond in 2018. Over lesson environments that promote
the year, 50 Extra Miles were awarded and we are confident that comfort with, and an interest in,
many more of you quietly exceeded expectations and we thank you foreign cultures.
for your dedication to your students and coworkers. Over half of the
Extra Miles last year highlighted NTs providing excellent support to “To fear diversity is
their PKC students or students of other company endeavors. As we to fear life itself. “
strive to Connect, Engage, and Inspire, let’s take inspiration from
those around us that show their care for students with unmistakable ~Reflections on the Meaning of
enthusiasm and warmth! Study Abroad
Elizabeth Shannon
 IMPORTANT INFORMATION
KTC Group Theme
In 2017, we introduced the first phase of the KTC Group’s renewal-based theme which was CHANGE. In
2018, we introduced the second phase which was POSITION. This year, we would like to introduce the third
phase of the renewal theme: SHOUMEN TOPPA 正面 突破. SHOUMEN is the Japanese word for "front" and
TOPPA means "breaking though". Joined together, this refers to facing situations head-on, in a direct and
straight forward way.

The sub-theme for 2019 is the English phrase "Try Hard" and realizing that awareness can start from pursuing
more work. This includes gaining a better understanding of our work priorities, learning techniques on how
to improve the quality of our work, and gaining more insights on our work. Specific initiatives that the KTC
Group plans to focus on this year includes:
• Solidifying our home renovation and support business
• Utilizing different sales methods such as web-based sales, sales events, and sales by referral
• Making new changes to our administrative divisions.
• Developing our “care for the elderly” business
• Developing our “employment dispatch” business
Of course, iTTTi Japan and Peppy Kids Club continues to be a flagship program in the KTC Group, and 2019
is certain to be another busy and challenging year, but let’s try to keep Shoumen Toppa in mind when we
approach our work inside and outside of the classroom.
2018 Residence Taxes
All foreign residents of Japan are expected to pay Residence Taxes. These taxes pay for various municipal
functions (roads, trash pick-up, sewers, etc.) and are based on the person’s earnings in a calendar year
(Jan-Dec). At the end of 2018, the accounting division informed city halls across Japan where our foreign
staff resided on Dec. 31, 2018 as required law. Teachers should begin receiving their 2018 Residence Tax
assessments in April 2019. The city where you lived on Dec. 31, 2018 will issue this assessment and this city is
who should receive your residence tax payments. Some teachers may be expected to make a Residence
Tax payment in January 2019. Remember that this may be the final payment of your 2017 residence taxes.

2019 Domestic Hiring

We will be actively recruiting teachers in Japan and overseas during the first quarter of 2019. Should your
teachers know of anyone looking for work they are encouraged to have the applicant contact Jason
Wright or make an online application at www.ittti.com
Personal Documents Validity
Some teachers may be expected to make a Residence Tax payment in January 2019. Please remember
With the new year, we encourage all staff to look at their personal documents to confirm when these items
that this may be the final payment of your 2017 residence taxes.
will expire (ie. passport, residence card, visa, Japanese driving license, etc.) and to be proactive in
renewing them as necessary. While it’s legal to reside in Japan without a valid passport (so long as you
have a valid visa and residence card), we strongly encourage all staff to maintain a valid passport in case
of emergency. We would also like to remind you that you should check your passport’s validity before
travelling abroad. Ensure you meet the requirements set by the country you wish to visit. Each country
determines how much passport validity (i.e. how long the passport will be valid) is required and this can
vary from country to country. If the passport holder has less than the required validity, they may be barred
entry or prevented from leaving.
Teachers from the Philippines - OEC
PKC staff from the Philippines should be aware that the rules and procedures regarding the issuance of
OEC/Balik-Manggagawa changed in 2018. This may affect you if you wish to visit the Philippines and then
return to Japan. Please contact POEA or the POLO section of the Philippines Embassy for more information
on the new procedures.
Head Office Contact Information
Thank you for diligently calling and filling in IRFs! For review, the contact information is listed below.
Section Phone number Hours Head Office Fax 052-709-2835
NT line 052-709-2816 Mon-Sat 09:30-18:30 After Hours Contact 1 080-5121-6443
JT line 052-709-2824 Mon-Sat 08:30-18:30 After Hours Contact 2 080-4182-0135
Sun 09:30-18:30
Emergency 052-709-2827 Mon-Sat 18:30-22:00

Public Holidays
Thursday, March 21st is a public holiday. On this day, most public transportation will be using a Weekends
and Holidays timetable. Be sure to check the correct time schedule when planning your route and contact
your PS if you will be unable to return home using public transportation.
 MONTHLY NUMBERS
2018 Goal 2018 Result 2019 Goal
New Enrollment Conversation 5,000 4,875 5,000
(Instructional Division) Step 10,000 9,074 10,000
Conversation 20,500 21,664 21,500
Withdrawals
Step Lessons 9,700 9,865 9,700
Summer School 31,500 28,908 32,500
TECs 76,000 80,224 78,000
Spring 18 24 18
Canada
Summer 110 81 110
Holistic (Yakushima) 80 72 80

Days Since Late

2018 Claims Lates Inj.
(as of 18/12/31) 2018 Lateness
Aomori 0 0 0 525
Chiba 9 7 1 229
Poor Time Lost
Fukuoka 1 2 0 17 15%
Management
Fukushima 1 2 0 86 23%
Gunma 1 4 0 28
Himeji 5 5 0 25 Transportation Error
Hiroshima 0 0 0 422 10% Misread
Schedule
Ibaraki 3 6 0 46 39%
Kagoshima 8 3 2 33 Overslept
13%
Kanagawa 0 2 0 96
Kanazawa/
Toyama 5 4 0 226
Kyoto 5 2 0 95
Nagano 1 4 0 63 Claim Case Study
Recently a PSU S returned home and cried to his M
Nagoya 3 3 0 44
saying that the NT was very unfair to him by allowing
Niigata 1 0 0 639 other Ss to play the dice game more than him, and for
Nishi-Tokyo 3 2 0 189 only telling him off for playing with erasers and
Oita 2 1 0 248 speaking Japanese when the other Ss were doing the
Okayama 5 5 0 63 same thing. M told Customer Support and wrote a
letter to the NT, saying she and her S really like the NT,
Osaka 3 4 0 286
but she wants to make sure the NT knows about the
Saitama 3 6 0 39 misunderstanding so they can repair their relationship.
Sapporo 2 4 1 62
From the NT’s description, the S made an English error,
Sendai 2 3 3 165
and after being corrected, gave up. He did play the
Shizuoka 1 1 0 30 game less than other Ss, because it was a “Say to Play”
Takamatsu/ styled activity and the S had already given up. All Ss
Matsuyama 3 3 2 51 were throwing erasers up and catching them, but that
Tochigi 1 2 0 62 S had thrown the eraser at someone and so the NT
Tohoku Chuo 0 0 2 712 stopped everyone.
Tokai-E 4 4 0 34 Given the different perspectives of the NT and S,
Tokai-N 9 2 1 72 hindsight makes it easy for us to see how the
Tokai-S 6 1 0 128 misunderstanding took place. Avoiding
Tokai-W 1 1 0 219 misunderstandings can be a bit more difficult.

Wakayama 1 0 0 555 Viewing this claim as “customer feedback”, how would

Yamagata 0 0 2 516 you, as the NT, ensure similar misunderstandings don`t
occur?
Total 89 83 14

CONNECT, ENGAGE, INSPIRE! Which of your own students may feel a bit
underappreciated and what will you do improve your
relationship with that child?
 KTC CAMPUS NEWS
Current Focus: Encouraging /Motivating students for WO 2019!!
World Orientation is a 5-day/7-night homestay program in Vancouver with departure dates from
September to November. The homestay abroad can be such a fulfilling opportunity that will help the
student gain a wider view of the world while improving their confidence when approaching new
challenges. With signups for World Orientation opening in April, now is a great time for us to engage our
students in English and foreign culture. As their respected teacher, the students may find information about
you especially engaging. Over the coming months, let`s try to encourage our students by sharing our own
experiences either from our time back home or our trips to other countries.

Campus Voice for ED/IOW Lessons

It was a good opportunity for students to gain confidence because their teacher gave them some words
of encouragement. Also, students who are thinking of studying abroad could practice speaking in English,
it seemed like their motivation to experience a different culture was increased. Thank you so much!
Kumamoto CP

The teacher asked for feedback after the previous lesson, reflected on the requests and adjusted their
lesson. The lesson was well suited to the level of students and their reaction was very good. Thank you for
your care for each class.
Okazaki CP

Thanks to the teacher the students learned a lot of English and information about foreign cultures. The
students engaged actively in English conversation throughout the lesson. Thank you for your support to
each and every level, even though the level of English of each student is different.
Kobe CP

Thank you for your support at KTC！

We need your voice for how the lessons went too!

Please submit your report through the QR Code to right or

or to the link below within 1 week after the lessons.

https://goo.gl/forms/C6fQXJ5UxiKnUPen1

KTC Global Education

Through our KTC Global Education we strive to help our students grow their cultural experiences through
the following steps.

HOP - World Orientation (WO)

Cultural awareness through their first homestay experiences
English lesson + Activities
(5 days/7nights)

STEP - Global School (GS)

Consider personal goals for the future
English lesson + Career education

JUMP - Vancouver Campus (VCP)

Study abroad program designed for KTC students
English lesson + KTC Vancouver Campus
22 weeks: Sep – Feb / Feb – Jul

FLY - Study Abroad

Individual study abroad program
Study abroad independent of KTC staff