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Cost
> offering a product at a low price relative to
*as of Dec. 31, 2018, there are 1,005,135
competition
registered businesses through SEC nationwide
> typically involves high-volume products
Competitive Advantage – are conditions that > Often limit product range
allow a business to produce a good or service > firms may invest in automation to reduce
of equal value at a lower price or in a more unit costs
desirable fashion. > a business may rely on using lower-skill labor
* lower cost may not necessarily mean low
6 Sources of Competitive Advantage: quality
1. People 2. Quality
>People are the driving force behind any > quality is often subjective
company > 2 dimensions of Quality:
2. Organizational culture & structure a.) High-performance design – boasting
> Organization culture is the shared beliefs, top performances
habits, behaviors, mission, norms, and symbols b.) Product & service consistency –
of an organization boasting consistency as well longevity
> A good workforce with no common vision & > Quality usually addresses a company’s:
mission will only succeed in failing. a.) Product design quality – a product
> An effective culture focuses the energies & design must meet consumer requirements
abilities of the people on producing b.) Process quality – related to Total Quality
meaningful results Management