KIMLY’ sy Sommer t102 Kiny Bais, Singapors Form No. CS-MR-01-B CUSTOMER FEEDBACK FORM Dear Valued Customer, Itis our aim to provide you with quality service. We appreciate your esteemed comments below. Your feedback would help us to serve you better. Thank you! / ‘Company's Name : SMM Pile Lit COTe ) Date: 12 Dec zoe, Customer's Representati Sao Tarmalar Wah, Designation: _—S2efior Resiclerl Enaineer® Contact No: __‘V!504320 Please tick accordingly OOO 8d soogdd OOO OO OOOO0? Customer Service Excelent a. Attitude and conduct of our staff b. Are staff courteous & helpful? ¢. Handling of queries professionally 4. Skits of our service staff €. Safety consciousness of our staf Quality of Work Condition of equipment /facities used b. Satisfaction with our services {repair / delivery / maintenance / others) ©. Quality of our work. 4. Are staff competent in his / her job? fe. Overall services RSG O8 O8SRAE OOO 00 googdgdo Any Suggestions / Comments _To improve ow Customer Service (2) and Quality of Work (69> Official Use /Review Proposed Action(s) Action(s) by Date: